206 Financial Processor jobs in the United States

Associate, Banking Operations

76262 Santa Rosa, Texas Charles Schwab

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**Your opportunity**
At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together.
Charles Schwab's Banking Operations is responsible for risk prevention, processing of money movements, and education of policies and procedures related to money movement. This role specializes in Check Deposit Operations. We focus on maximizing operating leverage by integrating functions, increasing productivity, and gaining efficiencies in order to better position Schwab to compete in the marketplace and to reinvest in areas that matter most to our clients. As an elite team of experts, we are committed to delivering efficient solutions that maximize trust while minimizing risk by owning every client interaction through clients' eyes.
As a Banking Operations Associate, you will promote client loyalty by providing the highest quality support to our internal and external customers via outbound phone calls relating to the movement of funds. You will be a primary contact for our branch partners and clients, internal partners, and external clients, and provide "best in class" service by:
+ Effectively managing and evaluating risk while processing complex check deposits that require additional research, disbursement requests, and internal transfers.
+ Assess and resolve client issues that relate to deposits and transfers by helping clients "Own their Tomorrow". You will assist clients in navigating through money movement solutions and servicesavailable at Schwab.
+ Problem solving and conducting research/special requests through the use of internal processing systems, phone, and emails.
+ Identifying situations where escalation is warranted and the ability to act quickly in a high-risk environment.
+ Performing work that is detailed and communicated in a clear, effective manner.
+ Work collaboratively and effectively with others in a fast-paced environment.
+ Proactively educate clients and internal partners on our processes and services.
+ Support business initiatives by developing strong partnerships.
+ Handle escalations when warranted and the ability to take action quickly in a high-risk environment by assessing and resolving clients' issues.
+ Demonstrate leadership and ability to be a role model and mentor to your peers.
+ Proactively looks for opportunities to improve processes and procedures.
+ Work cooperatively with others to produce innovative solutions.
+ Foster teamwork in a diverse work environment.
**What you have**
To ensure that we fulfill our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.
Preferred Qualifications:
+ 1-3 years' experience in client service or operations with brokerage/financial industry.
+ Bachelor's degree or equivalent work experience.
Required Qualifications:
+ Ability to quickly learn new technology and utilize a variety of data and systems in order to proactively identify solutions to meet client needs.
+ Self-driven and demonstrated ability to work in a high volume environment.
+ Intermediate technical skills, with the ability to use multiple applications simultaneously and efficiently, including Windows, internet research, database systems, and email.
+ Excellent operational and follow-up skills with the ability to manage complex work.
+ Engaging interpersonal, verbal, and written communication skills.
+ Demonstrated ability to be self-directed, and quickly develop a full understanding of our business.
+ Advanced level of knowledge regarding regulatory, audit and compliance policies regarding the securities industry is needed.
+ Positive attitude, team oriented, enthusiastic, professional, forward thinker and strong work ethic.
+ Due to nature of risk with responsibilities, attention to detail and accuracy are required.
In addition to the salary range, this role is also eligible for bonus or incentive opportunities.
**What's in it for you**
At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you - both today and in the future:
+ 401(k) with company match and Employee stock purchase plan
+ Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
+ Paid parental leave and family building benefits
+ Tuition reimbursement
+ Health, dental, and vision insurance
What's in it for you:
At Schwab, we're committed to empowering our employees' personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you'll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you - both today and in the future:
401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance
Schwab is an affirmative action employer, focused on employing and advancing in employment, qualified women, racial and ethnic minorities, protected veterans, and individuals with disabilities in the workplace. If you have a disability and require reasonable accommodations in the application process, contact Human Resources at or call .
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Senior Specialist, Banking Operations

84190 Salt Lake City, Utah Sallie Mae

Posted 2 days ago

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Job Description

**When you join Sallie Mae, you become a champion for all students.**
We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.
Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way.
We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students-and for each other.
This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work.
Feeling your best allows you to do your best. Our benefits take care of the whole you-from physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.
We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills.
Come do more than join something, change something. For students, for future generations, for the future of education.
**What You'll Contribute**
The Senior Specialist, Account Operations will be responsible for ensuring the accurate and efficient processing of banking transactions and maintaining the integrity of financial records.
**What You'll Do**
+ Provide exceptional customer service by promptly addressing customer inquiries, resolving issues, and maintaining a professional and courteous demeanor.
+ Adhere to regulatory requirements, internal policies, and industry standards to ensure compliance in all banking operations.
+ Perform thorough quality checks to ensure accuracy, completeness, and integrity of processed transactions.
+ Identify and resolve transactional discrepancies, errors, and exceptions in a timely manner, escalating complex issues as necessary.
+ Utilize banking systems and tools to process transactions efficiently and accurately, while maintaining data confidentiality and security.
+ Maintain accurate and up-to-date records of transactions, customer interactions, and any relevant documentation.
_The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role._
**What you have**
Minimum education, skills and experience required.
+ Meticulous attention to detail to ensure accuracy and compliance throughout the transaction processing cycle.
+ Proficiency in using banking systems, financial software, and Microsoft Office Suite, with advanced skills in Excel.
+ Knowledge of banking products, services, and regulations.
+ Excellent organizational and time management skills.
+ Effective communication skills, both written and verbal.
Preferred education, skills, and experience.
+ High school diploma or equivalent. Additional certification or training in banking operations is a plus.
+ 2+ years of experience in banking operations or a related field.
**The Americans with Disabilities Act**
_The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the "essential functions" of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function._
**Feeling your best helps you do your best:**
**Our benefits take care of the whole you-so you can build your work around your life (not the other way around!).**
+ Competitive base salaries
+ Bonus incentives
+ Generous PTO, Floating Holidays and 12 Federal Holidays observed
+ Support for financial-well-being and retirement 401k with employer match
+ Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more
+ Employer paid short-term/long-term disability and basic life insurance
+ Flexible hybrid working arrangements.
+ Paid parental leave and adoption reimbursement programs
+ Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware)
+ Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives
+ Tuition Reimbursement and Family Scholarship Programs
+ Career development and training opportunities
Not the right fit? Let us know you're interested in a future opportunity by clicking _Introduce Yourself_ in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
**Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here ( **to view the U.S. Pay Transparency Policy,** **here ( **for federal job applicant notices, and** **here ( **to view the California Employee Privacy Notice.**
**Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.**
Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. If you'd like more information about your EEO rights as an applicant, please click Click to view the U.S. Pay Transparency Policy.
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Senior Banking Operations Manager

64108 Kansas City, Missouri $110000 Annually WhatJobs

Posted 4 days ago

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full-time
Our client, a leading financial institution, is seeking a dynamic and experienced Senior Banking Operations Manager to oversee and optimize their banking operations in **Kansas City, Missouri, US**. This hybrid role requires a strategic leader with a comprehensive understanding of banking processes, regulatory compliance, and team management. The ideal candidate will be responsible for managing daily operations, ensuring efficiency, accuracy, and adherence to all relevant banking laws and internal policies. Key responsibilities include supervising operational staff, developing and implementing process improvements, managing risk, and ensuring the delivery of high-quality services to customers. You will work closely with other departments, such as compliance, IT, and customer service, to streamline workflows and enhance operational performance. This role involves strategic planning for operational growth, resource allocation, and technology adoption to improve efficiency and customer experience. The Senior Banking Operations Manager will also be involved in training and developing operational teams, fostering a culture of continuous improvement and accountability. Strong analytical skills are needed to monitor key performance indicators, identify trends, and implement corrective actions. Excellent communication and interpersonal skills are essential for interacting with staff, management, and external stakeholders. As a hybrid role, successful candidates will be expected to balance on-site responsibilities with the flexibility to work remotely, requiring strong organizational and self-management skills. Prior experience in banking operations management, with a proven track record of success in leading teams and improving operational efficiency, is essential. A Bachelor's degree in Finance, Business Administration, or a related field is preferred.
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Senior Banking Operations Analyst

27601 Whispering Pines, North Carolina $70000 Annually WhatJobs

Posted 7 days ago

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full-time
Our client, a distinguished financial institution, is seeking a meticulous and experienced Senior Banking Operations Analyst to join their team in Raleigh, North Carolina, US . This vital role supports the efficient and compliant functioning of the bank's core operations. You will be responsible for analyzing operational processes, identifying inefficiencies, and recommending improvements to enhance productivity and reduce risk. Key duties include monitoring transaction processing, reconciling accounts, investigating discrepancies, and ensuring adherence to regulatory requirements and internal policies. The ideal candidate will possess a strong understanding of banking operations, financial regulations, and data analysis techniques. Proficiency with banking software, SQL, and advanced Excel skills is essential. Excellent analytical, problem-solving, and communication skills are required to effectively collaborate with various departments, including compliance, IT, and business units. This position offers a fantastic opportunity to contribute to the stability and growth of the bank while working in a dynamic hybrid environment.Responsibilities:
  • Analyze and optimize daily banking operations, including transaction processing and account management.
  • Identify, investigate, and resolve operational issues and discrepancies.
  • Develop and implement process improvements to enhance efficiency and reduce risk.
  • Ensure compliance with all relevant banking regulations (e.g., BSA, AML) and internal policies.
  • Prepare reports on operational performance, key metrics, and risk assessments.
  • Collaborate with IT and business units to implement system enhancements and new processes.
  • Participate in internal and external audits, providing necessary documentation and support.
  • Develop and maintain operational procedures and documentation.
Qualifications:
  • Bachelor's degree in Finance, Accounting, Economics, or a related field.
  • 5+ years of experience in banking operations, financial analysis, or a similar role.
  • In-depth knowledge of banking products, services, and operational processes.
  • Proficiency in data analysis tools (e.g., SQL, advanced Excel) and banking systems.
  • Strong understanding of financial regulations and compliance requirements.
  • Excellent analytical, problem-solving, and critical thinking skills.
  • Effective communication and interpersonal abilities.
  • Ability to manage multiple priorities and work effectively in a hybrid setting.
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Senior Banking Operations Analyst

21201 Baltimore, Maryland $95000 Annually WhatJobs

Posted 7 days ago

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full-time
Our client, a prestigious financial institution in **Baltimore, Maryland, US**, is seeking a highly analytical and detail-oriented Senior Banking Operations Analyst to join their team. This hybrid role offers the opportunity to contribute significantly to the efficiency and effectiveness of our client's core banking operations. You will be responsible for analyzing complex financial data, identifying trends, and developing strategic recommendations to improve operational performance, reduce risk, and enhance customer experience. Key duties include monitoring daily banking transactions, performing reconciliations, investigating discrepancies, and ensuring compliance with all regulatory requirements and internal policies. You will also play a vital role in process improvement initiatives, mapping existing workflows, identifying bottlenecks, and collaborating with stakeholders to implement streamlined solutions. This position requires a strong understanding of banking products, services, and operational frameworks, along with proficiency in data analysis tools and techniques. The successful candidate will possess excellent problem-solving skills, a meticulous approach to work, and the ability to communicate findings clearly and concisely to various levels of management. This is an exciting opportunity to advance your career in banking operations within a reputable organization that values expertise and strategic thinking.

Key Responsibilities:
  • Analyze daily banking operations, including transaction processing, account management, and payment systems.
  • Perform detailed reconciliations of accounts and investigate and resolve discrepancies.
  • Monitor key operational metrics and identify trends or anomalies requiring attention.
  • Develop and implement process improvements to enhance efficiency, reduce costs, and minimize operational risk.
  • Ensure compliance with banking regulations (e.g., BSA, AML) and internal policies and procedures.
  • Prepare regular reports on operational performance, risk exposures, and compliance status.
  • Collaborate with IT and other departments to test and implement new banking technologies and system upgrades.
  • Support internal and external audit requests by providing necessary documentation and explanations.
  • Assist in the development and delivery of training programs for operations staff.
  • Contribute to strategic planning for banking operations, identifying future needs and challenges.

Qualifications:
  • Bachelor's degree in Finance, Economics, Business Administration, or a related field.
  • 5+ years of experience in banking operations, financial analysis, or a related role.
  • Strong understanding of banking products, services, and regulatory compliance.
  • Proficiency in SQL, Excel (advanced functions, pivot tables), and data visualization tools (e.g., Tableau, Power BI).
  • Excellent analytical and problem-solving skills with a keen eye for detail.
  • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
  • Strong written and verbal communication skills, with the ability to present complex information clearly.
  • Experience with core banking systems is highly desirable.
  • Proven ability to work effectively both independently and as part of a hybrid team.
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Senior Banking Operations Manager

28202 Charlotte, North Carolina $100000 Annually WhatJobs

Posted 7 days ago

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full-time
Our client, a reputable financial institution, is seeking a seasoned Senior Banking Operations Manager to lead and optimize critical operational functions within their Charlotte, North Carolina, US branch. This role is pivotal in ensuring the efficiency, accuracy, and compliance of daily banking operations, including account management, transaction processing, risk mitigation, and customer service excellence. The ideal candidate will possess extensive experience in the banking sector, a deep understanding of regulatory requirements, and exceptional leadership skills. You will be responsible for managing a team of banking professionals, overseeing operational workflows, and implementing process improvements to enhance productivity and reduce operational risks. Responsibilities include developing and enforcing operational policies and procedures, managing departmental budgets, and ensuring the highest standards of service delivery. The Senior Banking Operations Manager will play a key role in collaborating with other departments, such as compliance, IT, and customer relations, to ensure seamless integration and effective problem-solving. A proven ability to identify and mitigate operational risks, maintain audit readiness, and adapt to evolving financial regulations is essential. This role requires meticulous attention to detail, strong analytical capabilities, and the ability to make sound decisions under pressure. You will be instrumental in driving innovation within operations, leveraging technology to streamline processes and improve the customer experience. The successful candidate will champion a culture of operational excellence and continuous improvement.

Key Responsibilities:
  • Oversee and manage daily banking operations, including account opening, transaction processing, and cash management.
  • Ensure compliance with all federal and state banking regulations, as well as internal policies and procedures.
  • Develop, implement, and refine operational processes to improve efficiency, accuracy, and customer satisfaction.
  • Manage and mentor a team of banking operations staff, providing guidance and performance management.
  • Identify, assess, and mitigate operational risks, and ensure readiness for internal and external audits.
  • Collaborate with IT and other departments to implement and optimize banking technology solutions.
  • Monitor key operational performance indicators (KPIs) and develop strategies for improvement.
  • Manage departmental budgets and control operational expenses.
  • Foster a culture of excellent customer service and operational excellence.
  • Stay current with industry trends and best practices in banking operations and financial services.
Qualifications:
  • Bachelor's degree in Business Administration, Finance, or a related field. MBA or relevant certifications (e.g., CPA, CRCM) are a plus.
  • Minimum of 7 years of progressive experience in banking operations management.
  • In-depth knowledge of banking regulations, compliance requirements, and risk management principles.
  • Proven leadership and team management experience.
  • Strong analytical, problem-solving, and decision-making skills.
  • Excellent communication, interpersonal, and organizational abilities.
  • Experience with core banking systems and financial software.
  • Ability to work effectively in a fast-paced, demanding environment.
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Senior Banking Operations Analyst

30301 Atlanta, Georgia $85000 Annually WhatJobs

Posted 7 days ago

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full-time
Our client is seeking a highly skilled Senior Banking Operations Analyst to join their expanding, remote-first team. This position is vital for maintaining the integrity and efficiency of our financial operations. You will be instrumental in analyzing complex banking processes, identifying areas for enhancement, and implementing solutions to streamline operations. The ideal candidate thrives in a remote setting, possesses a deep understanding of banking regulations, and excels at data analysis. You will work collaboratively with various departments to ensure seamless transaction processing and exceptional service delivery.

Responsibilities:
  • Analyze and interpret banking data to identify trends, risks, and opportunities for process improvement.
  • Develop, document, and implement new operational procedures and policies.
  • Monitor daily banking operations, including transaction processing, account management, and compliance.
  • Collaborate with IT and other departments to implement and optimize banking software and systems.
  • Ensure compliance with all federal and state banking regulations (e.g., KYC, AML).
  • Prepare detailed reports on operational performance for senior management.
  • Conduct root cause analysis for operational issues and develop corrective action plans.
  • Train and mentor junior operations staff on best practices and procedures.
  • Manage vendor relationships related to operational tools and services.
  • Contribute to strategic projects aimed at enhancing operational efficiency and customer experience.

Qualifications:
  • Bachelor's degree in Finance, Economics, Business Administration, or a related field.
  • A minimum of 7 years of experience in banking operations, financial analysis, or a similar role.
  • In-depth knowledge of banking products, services, and regulatory requirements.
  • Proficiency in financial analysis tools and banking software (e.g., core banking systems, CRM).
  • Strong analytical, problem-solving, and critical thinking skills.
  • Excellent written and verbal communication skills, with the ability to articulate complex information clearly.
  • Demonstrated ability to work independently and manage multiple priorities in a remote environment.
  • Experience with data visualization tools is a plus.
  • Relevant certifications (e.g., CTP, CRSP) are highly desirable.

This is a fully remote position, offering the flexibility to work from anywhere within the US. Join our client's innovative financial team and make a significant impact on their operational success.
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Senior Banking Operations Analyst

23451 Virginia Beach, Virginia $70000 Annually WhatJobs

Posted 7 days ago

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full-time
Our client is seeking a meticulous and analytical Senior Banking Operations Analyst to join their thriving finance department in Virginia Beach, Virginia, US . This role is essential for optimizing banking processes, ensuring operational efficiency, and maintaining regulatory compliance. The ideal candidate will have a strong understanding of banking operations, financial products, and risk management principles. You will be responsible for analyzing complex operational data, identifying areas for improvement, developing solutions, and implementing process enhancements. This hybrid position requires a collaborative spirit, the ability to work independently, and strong communication skills to interact with various teams across the organization. You will play a key role in streamlining workflows, reducing errors, and enhancing customer experience. This position offers significant opportunities for professional growth within a reputable financial institution.

Key Responsibilities:
  • Analyze daily banking operations, identifying trends, inefficiencies, and potential risks.
  • Develop and implement process improvements to enhance operational efficiency and accuracy.
  • Monitor key performance indicators (KPIs) and prepare detailed reports for management.
  • Ensure compliance with banking regulations and internal policies.
  • Investigate and resolve complex operational issues and customer inquiries.
  • Collaborate with IT and other departments to support system enhancements and new product implementations.
  • Document operational procedures and create training materials.
  • Assist in the development and execution of testing plans for new systems and processes.
  • Contribute to a culture of continuous improvement within the operations team.

Qualifications:
  • Bachelor's degree in Finance, Economics, Business Administration, or a related field.
  • 4+ years of experience in banking operations, financial analysis, or a related field.
  • Strong understanding of banking products, services, and regulatory requirements.
  • Proficiency in data analysis and reporting tools (e.g., Excel, SQL).
  • Excellent analytical, problem-solving, and critical-thinking skills.
  • Strong written and verbal communication abilities.
  • Experience with process improvement methodologies (e.g., Lean, Six Sigma) is a plus.
  • Ability to work effectively in a hybrid environment, balancing remote and in-office responsibilities.
  • Detail-oriented with a commitment to accuracy and quality.
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Senior Banking Operations Analyst

33601 Tampa, Florida $95000 Annually WhatJobs

Posted 7 days ago

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full-time
Our client, a leading financial institution, is seeking an experienced and analytical Senior Banking Operations Analyst to join their team. This is a fully remote position, allowing you to contribute your expertise in financial operations from anywhere. You will play a critical role in optimizing banking processes, ensuring regulatory compliance, and enhancing operational efficiency across various banking functions. Your insights will be vital in driving strategic decisions and maintaining the integrity of our financial services.

As a Senior Banking Operations Analyst, your responsibilities will include analyzing complex banking transactions, identifying trends, and developing strategies to improve operational workflows. You will design, implement, and monitor key performance indicators (KPIs) for banking operations, providing regular reports to senior management. This role involves collaborating with different departments, including compliance, IT, and product development, to streamline processes and resolve operational issues. You will also conduct risk assessments, develop mitigation strategies, and ensure adherence to all relevant banking regulations and policies. Training and mentoring junior analysts will also be part of your role.

The ideal candidate will possess a Bachelor's degree in Finance, Economics, Business Administration, or a related field, with a minimum of 5 years of experience in banking operations analysis. A strong understanding of financial markets, banking products, and regulatory frameworks (e.g., KYC, AML) is essential. Excellent analytical, quantitative, and problem-solving skills are required, along with proficiency in data analysis tools and software (e.g., SQL, Excel, Tableau). Outstanding communication, presentation, and interpersonal skills are crucial for effectively collaborating with stakeholders at all levels. As a remote employee, you must be highly self-motivated, organized, and capable of managing your workload independently and efficiently.

This is an exceptional opportunity for a seasoned professional to make a significant impact on a reputable financial organization. You will work on challenging projects that shape the future of banking operations and benefit from a supportive remote work environment. Our client offers a competitive salary, comprehensive benefits, and excellent opportunities for career growth within the financial services industry. If you are a results-oriented individual with a deep understanding of banking operations and a passion for driving efficiency and compliance, we encourage you to apply.
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Senior Banking Operations Manager

28202 Charlotte, North Carolina $100000 Annually WhatJobs

Posted 7 days ago

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Job Description

full-time
Our client, a distinguished financial institution, is seeking a highly experienced and strategically minded Senior Banking Operations Manager to lead and optimize their back-office operations. This is a fully remote position requiring exceptional leadership, process improvement expertise, and a deep understanding of banking workflows. You will be responsible for overseeing daily operational activities, implementing efficiency enhancements, ensuring regulatory compliance, and managing a distributed team. The ideal candidate will possess a strong track record in banking operations, a commitment to technological innovation, and the ability to drive operational excellence from a distance.

Responsibilities:
  • Manage and direct daily operations for key banking functions, including account opening, transaction processing, cash management, and customer service support.
  • Develop and implement strategic initiatives to improve operational efficiency, reduce costs, and enhance customer satisfaction.
  • Oversee the design, testing, and implementation of new banking technologies and systems.
  • Ensure strict adherence to all federal and state banking regulations, as well as internal policies and procedures.
  • Lead, mentor, and develop a remote team of operations specialists and supervisors.
  • Establish and monitor key performance indicators (KPIs) to measure operational effectiveness and identify areas for improvement.
  • Collaborate with IT, compliance, risk management, and product development teams to ensure seamless integration and operational support.
  • Manage vendor relationships and service level agreements related to operational systems and processes.
  • Develop and deliver comprehensive training programs for operations staff.
  • Proactively identify and mitigate operational risks and implement effective controls.

Qualifications:
  • Bachelor's degree in Business Administration, Finance, Economics, or a related field; MBA or relevant certifications (e.g., CTP, CRCM) are a plus.
  • Minimum of 7 years of progressive experience in banking operations, with at least 3 years in a management or supervisory role.
  • Proven expertise in optimizing banking processes and implementing technology solutions.
  • In-depth knowledge of banking regulations (e.g., BSA/AML, Reg E, UDAAP) and compliance requirements.
  • Strong leadership and team management skills, with experience managing remote teams.
  • Excellent analytical, problem-solving, and strategic planning abilities.
  • Superior communication, interpersonal, and presentation skills.
  • Proficiency in core banking systems and operational software.
  • Ability to manage multiple priorities, work under pressure, and meet tight deadlines.
  • A strong commitment to operational excellence and continuous improvement.
This is a critical leadership role for a results-driven banking professional looking to drive significant operational improvements within a forward-thinking organization, entirely from a remote setting. If you are adept at managing complex banking operations and leading teams remotely, we invite you to apply.
Apply Now
 

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