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JCW is currently partnering with a Credit Union in Boston who is looking to bring on a new Compliance & Risk Officer to their team. This role would be reporting directly to the Credit Union's CEO.

Job Responsibilities

• Develop and maintain the Compliance program for the Credit Union.
• Identify and mitigate potential operational and reputational risks.
• Monitor any relevant regulatory changes that may impact the Credit Union.
• Provide Compliance trainings to Credit Union employees.

Job Requirements

• 5+ years of Compliance and Risk experience.
• Professional certifications like CUCE and CRCM preferred.
• Prior experience with Credit Unions or Banking.

• Generous Paid Time Off Package. (Full-time employees can earn 22 days of vacation, 9 days of sick time by the end of the first year). Accrual increases with length of service.
• Medical and Dental Coverage (begins 1st of the month following hire date)
• VSP Vision Coverage (begins 1st of the month following hire date)
• 403(B) Retirement Savings (Pre- and post-tax plans with matching contribution)
• Flexible Spending Account (FSA) (Medical, dependent care, and transportation options)
• Long-Term Disability, and Life Insurance
• Paid Bereavement and Jury Duty Leave
• Length of Service Award, Outstanding Employee of the Department Annual Award
• Voluntary Life Insurance
• Accidental Coverage Insurance
• Student Loan Forgiveness Program (PSLF), NHSC Loan Repayment Program
• Educational Assistance (up to 5,250 a year), Professional Development Assistance
• Licensure Supervision and Continued Education Provided

• Employee Assistance Program's (EAP)
• Trauma Support Team - Monthly Loss Processing Group led by our Licensed Clinical Directors

• Develop and maintain the annual compliance plan. Oversee the implementation and management of compliance plan activities.
• Create a comprehensive fraud waste and abuse (FWA) prevention program and oversee the functions of the FWA program.
• Monitor and respond to the agency compliance hotline
• Monitor federal, state, and industry specific laws and regulations for obedience. When updates are made to any such regulations, informing necessary stakeholders and leadership within the agency.
• Report to the Board of Directors, regulatory audit and oversight committee, and other board committee(s) regularly and as directed.
• Develop, implement, and maintain CCMH's policies and procedures system necessary to comply with legal and regulatory requirements and consistent to internal standards.
• Oversee all internal auditing and monitoring activities including at minimum service delivery documentation, policy and procedure, program staffing, and quality metric goals.
• Investigate and respond to any report of non-compliance made by an employee, supervisor, director, or external entity.
• Developing and maintaining a quality assurance process improvement (QAPI) committee, for the purpose of ensuring the annual quality assurance and quality improvement plan and overseeing the completion of quality improvement projects.
• Coordination with members of senior leadership regarding the compliance of current systems operations, required changes needed to maintain industry compliance, and communications.
• Monitor and maintain effective language for CCMH proprietary materials including as example(s) consent to treatment, notice of privacy practices, code of conduct, business associate agreements, etc.
• Coordinating with governing entities as it relates to external auditing and evaluation of program performance.
• Facilitate preparation and responses to site reviews as it relates to implementing preventative on-site reviews, creating/responding to plan-of-corrections, and reporting/ communicating to the governing entity.
• Maintaining an effective whistleblower protection program.
• Reporting any discrepancy in performance to a legal or regulatory requirement as obligated by the compliance plan.
• Oversee ethical reporting of any and all instances of non-compliance with a federal, state, or industry specific regulatory requirement.
• Manage and coordinate effective compliant investigation and response from clients, community partners, employees, etc.
• Educate employees on applicable federal, state, and industry specific laws and regulations.
• Organize the content and structure of specific industry training as it relates to critical areas of employment responsibilities.
• Other duties as assigned.

• Must have the ability to assist the team in providing safety to all clients and staff in potentially volatile situations.
• Occasionally stooping, lifting (20-50 lbs.), climbing (stairs), crouching, reading, and running
• Regularly sitting, walking, standing, and keyboarding

Are you a hands-on leader who thrives on being apart of a team and creating an exceptional customer experience? Were looking for a Compliance Officer to join our accounting teamwho's strengths are in accounting and audits and working with the staff to ensure compliance. RELOCATION TO CRIPPLE CREEK, CO.

• Training staff on compliance and internal controls adhering to state regulation.
• Conduct internal audits as well as participated in state audits.
• Analyze repots, identify opportunities, and implement strategies.
• Create an outstanding customer experience at every touchpoint.

• 4+ years of experience in casino gaming audit and accounting.
• A proven leader with a collaborative, motivational style and a growth mindset.
• Strong background in accounting, compliance and regulation.
• Expertise in state and federal gaming laws, audits and training.
• Excellent communication and problem-solving skills.

• Competitive base salary plus relocation.
• Comprehensive benefits package: medical, dental, vision (starting at 90 days).
• Ongoing leadership development and clear paths for career advancement.

Apply today and take the next step in your leadership career!

• Bachelors Degree
• CRCM and/or CAMS preferred
• 7 to 10 years experience in banking with 3 to 5 years of compliance experience
• Strong computer skills: Advanced skill level in Microsoft Excel; Experience with Microsoft Word and PowerPoint. Experience with industry-related systems/software
• Strong data analysis skills
• Knowledgeable of compliance laws, rules, and regulations including consumer protection regulations, TRID-RESPA, UDAAP, FCRA, HMDA, etc. Thorough knowledge of the Bank Secrecy Act, CRA, and any other regulations is required.

• The Compliance Officer is responsible for maintaining current knowledge of BSA, AML, and OFAC regulations and all bank-related compliance regulations. This person will also use monitoring application systems, maintain investigation files, and conduct periodic assessments of the departments for compliance. Prepare BSA/AML Risk Assessment by identifying the risk profile of the Bank and analyzing the information to better assess the risks identified and mitigate any gaps in control
• Oversee the preparation, research, and filing of SARs and CTRs
• This position will serve on the Compliance Committee and the IT Steering Committee
• Assign and monitor annual BSA training and all other compliance training to Board and Employees
• Meet and discuss with Examiners and Auditors regarding the BSA program and compliance
• Review all projects for BSA and compliance-related issues
• Responsible for monitoring the effectiveness of the Identity Theft Program and providing updates to the Board of Directors
• This position is responsible for monitoring all bank regulations and creating/changing policies and/or procedures for new or updated regulations
• Will be responsible for monitoring/changes of all disclosures for compliance with Federal and State regulations. Reviews product and service disclosures and advertising materials for compliance with applicable rules
• Conduct due diligence on new MSB applications, and establish and direct ongoing monitoring activities for those MSBs based upon risk

Why Join Us?

Qualstar Credit Union has been proudly serving members for more than 70 years, growing into a financially strong and well-capitalized organization. Our mission is simple: to improve our members' financial lives. As we prepare for our next stage of growth, compliance is critical to that journey.

As our Compliance Officer, you'll have the opportunity to build and strengthen our compliance program at a pivotal moment-helping us scale responsibly while continuing to deliver trusted service. This highly visible role works closely with managers, senior leaders, and the Board to provide insight, advise on regulatory requirements, and recommend practical actions.

At Qualstar, you'll find a collaborative, mission-driven environment where compliance is recognized as essential to our future. While our compliance program is still developing, this role is central to building it into a valued organizational partner. If you're looking for the chance to establish and shape a compliance function from the ground up-while contributing to the success of a financially sound, member-focused credit union-this is it.

About the Role

The Compliance Officer is responsible for developing, implementing, and overseeing our Compliance Management System (CMS). You'll monitor regulatory changes, conduct risk assessments, and provide insight to management to help guide organizational responses with practical, effective solutions. Acting as the primary compliance advisor, you'll work closely with managers, senior leaders, and the Board to communicate requirements, assess risks, and recommend actions that protect both our members and the credit union.

Your day-to-day will include building policies, performing internal reviews, and preparing reports that keep leadership informed and regulators confident in our readiness. You'll coordinate directly with auditors and regulators, ensuring responses and corrective actions are timely and thorough.

You will partner with department leaders and the training team to deliver compliance training, which prepares our workforce with appropriate knowledge. You will have a constant focused on program oversight, monitoring, and advising. In this role, your expertise will shape the systems and practices that ensure we remain both compliant and member-focused as our organization continues to grow.

Who We're Looking For

You're a compliance professional with a strong grasp of financial institution regulations in Washington State, and the ability to work effectively with people. You know how to interpret complex requirements and explain them clearly to executives, managers, and staff. You have at least 3–5 years of compliance experience in financial services (credit union or community banking in Washington is preferred) and can point to times where your guidance made a measurable impact.

You're confident and diplomatic when advising senior management and the Board, able to balance firmness with approachability. You enjoy building processes, identifying risks, and helping others understand why compliance matters-not just what's required.

We're looking for a sharp, strategic thinker who sees compliance not as a checkbox, but as a way to build trust, shape culture, and drive sustainable growth. As our Compliance Officer, you'll be the guardian of our values – translating regulations into practical, business-friendly practices that support our goals without compromising our standards. You have a practical mindset – you know the difference between theoretical risk and real-world application. If you believe that ethics and innovation can go hand in hand, we want to talk to you.

You either already hold, or are willing to complete within one year, one of the following certifications:

• NAFCU Certified Compliance Officer (NCCO)
• Certified Regulatory Compliance Manager (CRCM)
• Credit Union Compliance Expert (CUCE)

Above all, you bring integrity, discretion, and a strong sense of purpose to everything you do.

Why You'll Love Working With Us

At Qualstar, we are guided by our Core Values: Service, Integrity, Purpose, Value, Respect, and Education. These values shape how we serve our members and how we work together as a team.

Here's what you can expect:

A purpose-driven organization that is financially strong and focused on improving members' financial well-being.

Comprehensive benefits including medical, dental, vision, and life insurance options to support you and your family.

Retirement security with 401(k) contributions made on your behalf annually, regardless of your own contributions, plus matching options.

Annual bonus pay tied to both your individual success and the success of the organization.

Work-life balance with paid vacation, sick leave, and 11 paid holidays.

A connected culture where we celebrate accomplishments and events together, whether through recognition programs, team-building activities, or staff celebrations.

Extra perks such as employee loan discounts, wellness discounts, free parking, a game room, quiet spaces, light workout equipment, and access to nearby biking and walking trails.

At Qualstar, we serve our members – not shareholders. Every decision we make is rooted in trust, service, and community. In this role, you'll have the opportunity to lead with integrity and shape a compliance function that not only protects the organization but also empowers it to thrive.

Join a team that values doing things the right way – for the right reasons.

Let's Talk

Compliance is more than avoiding fines – it's about building trust, safeguarding reputation, and unlocking growth. If you're ready to make an impact in a company that values doing things the right way, we'd love to meet you. If you're ready to bring your expertise to a role where compliance is truly valued, we'd love to connect. Apply today, and let's start the conversation.

• Monitor and ensure compliance with banking laws and regulations (BSA/AML, OFAC, Fair Lending, CRA, etc.)
  
• Develop and manage compliance programs, policies, and procedures
  
• Conduct audits, risk assessments, and investigations to identify and address potential issues
  
• Provide compliance training and guidance to employees at all levels
  
• Serve as a point of contact for regulatory agencies and assist with exams and audits
  
• Report findings and recommendations to senior leadership and the Board Compliance Committee
  

• Bachelor’s degree in business, finance, law, or related field (Master’s/JD a plus)
  
• 5+ years of compliance, audit, or risk management experience in banking or financial services
  
• Strong knowledge of federal and state banking regulations
  
• Excellent communication skills with the ability to influence and train others
  
• CRCM, CAMS, or similar certification preferred
  

• Be part of a growing, community-focused bank where your work truly makes a difference
  
• Collaborative, team-oriented environment
  
• Competitive pay, comprehensive benefits, and professional development opportunities
  

• Reviews employer records to determine the accidents, traffic violations, and medical information are recorded according to federal and state regulations. Interprets applicable regulations and suggests methods of self-inspection to accomplish voluntary compliance with the code.
• Inspects vehicle systems such as lights, brakes, tires, directional signals, exhaust systems, and warning devices to detect excessive wear or malfunction. Measures interior and exterior noise levels. Measures efficiency of emission control devices.
• Computes and records weight or utilizes portable scale to determine gross weight and distribution of load over axles.
• Reviews vehicle log to verify driver has not exceeded allowable driving hours required permits and licenses are displayed.
• Declares vehicle or driver out-of-service for violation of intrastate interstate commerce regulations.
• Accompanies providers to observe conduct and observance with safety precautions.
• Leads class for Non-Emergency Medical Transportation (NEMT) Provider training according to contractual guidelines and Verida established curriculum. Assures that all NEMT Providers are appropriately trained and operating within compliance of all vehicles, drivers, and contractual requirements.
• Follows all Verida policies and procedures
• Regular and predictable attendance
• Report and communicate with management to resolve issues
• Ability to problem solve and enact critical thinking skills to find resolutions while in the field
• The ability to act independently and as part of the compliance team.
• Frequent travel, including overnight travel required
• Works nights and weekends to meet business needs
• Conduct Passenger Assistance Safety and Sensitivity "PASS" driver training class as needed.
• Conduct Basic First Aid and CPR training.
• Conduct Defensive Driving training.
• Recommends best practices and facilitates remedial training, as needed, to ensure safe and timely transportation.
• Investigates and prepare reports on all accidents/incidents as directed.

• Maintains a culture of safety including assisting with regularly scheduled safety/training meetings, observations, and evaluations.

• Reports performance concerns of drivers to management for proper resolution.
• Champion for NetNotes and driver portal. Provide IT feedback and recommendations for product development
• Available to answer calls and address fleet/training issues after hours and on weekends.
• Serve as a point-of-contact related to inspections and training to all departments.
• Ensures all provider vehicle requirements are met and documentation is up to date.

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization.

• Ability to become a Certified Passenger Assistance Safety and Sensitivity ("PASS") instructor within three months of hire date.
• Ability to become a Basic First Aid and CPR instructor
• Ability to become a Certified Defensive Driver Instructor.
• Ability to observe and understand business processes ensuring processes are documented accurately
• Able to handle highly confidential and sensitive information
• Ability to work extended hours when the workload necessitates. This could include weekends, evenings, and holidays.
• Ability to travel as needed.
• Ability to handle fast-paced and high-stress situations
• Basic reading, writing, and arithmetic skills
• Strong organizational skills, including time management and follow-up
• Excellent interpersonal, communication, and leadership skills
• Clean motor vehicle driving history as defined by the governing contract.
• Ability to sit or stand for long periods of time
• Other physical activities required to successfully complete assigned duties

• Associate degree from an accredited college or university and/or commensurate experience in the areas of fleet management, training, or compliance
• Proficient in Microsoft Office software (Word, Excel, Outlook, PowerPoint)
• 1-Year training experience. Including hands-on and classroom setting

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job follows: regularly required to stand, walk, sit reach with hands and arms, climb and balance, stoop, kneel, crouch, and crawl. The employee must be able to lift and/or move more than 50 pounds.