1,918 Fleet Operations jobs in the United States

Fleet Maintenance Operations Supervisor

67202 Witchita, Kansas Ryder System

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**Job Description** :
BUILD ON YOUR CAREER WITH A COMPANY THAT HAS A FUTURE
At Ryder, our most important competitive advantage is our people. _CULTURE- INTEGRITY- FAMILY_ . As an Operations Supervisor, you'll be part of a fast-paced team, driven to succeed and empowered to develop your operations & managerial career. This is an essential industry and we've been in the game since 1933!
**Position Summary**
The "Ops Supervisor" assists the Ops Manager/Sr. Ops Manager with the operations and personnel for a shift of a particular location. The Operations Supervisor may have supervisory duties of employees on a shift, including but not limited to: Technicians-In-Charge, Customer Service Coordinators, Technicians, and Service Employees. The Operations Supervisor must be able to accomplish results and ensure business objectives and labor requirements are met. The Ops Supervisor is responsible for ensuring the customers' needs are being met while balancing financial, operating, quality, safety and asset targets against the requirements of the business. This position is responsible for managing the location's performance against metrics to meet and/or exceed assigned objectives. The Ops Supervisor will receive cross-functional training to support others within the shop. As with all Ryder shop positions, the Ops Supervisor, or " _Shift Supervisor_ ", is responsible for adhering to all Ryder Maintenance Operations policies and procedures.
This role may be a developmental position to prepare incumbents for the Ops Manager role because _we allow you to carve out your own career path and promote from within_ , based on performance. The continuous, on-the-job experience here at Ryder opens up other opportunities and provides a long-lasting career. This position comes with a competitive salary and yearly bonus. We also offer a full benefits package, 401k employer match, PTO, and a discount on shares!
YOUR JOB SEARCH ENDS HERE.
Shop Location: Wichita, KS
Shift: This position will train on 1st shift (8am - 5pm) for 1 to 2 months, then permanently work 2nd shift (12pm - 10pm)
Check out these videos!
most recently been named: "_ Ryder Leaders Recognized as "Top Women to Watch in Transportation" in 2022 ( _" by Women in Trucking, one of Fortune Magazine's "_ World's Most Admired Companies ( _, and " one of "_ America's Most Responsible Companies ( _" by Newsweek_
**Essential Functions**
+ Workflow Management:Responsible for work analysis, planning and scheduling, scheduling and assigning work to technicians, productivity tracking and optimization, shift and shop meetings, and RO review and approvalEnsures all warranty policies and procedures are executedResponsible for Triage of unscheduled customer drive-ins, and for communicating with customers and assigning work to technicians as appropriateResponsible for conducting yard checks to ensure proper work scheduling and prioritization
+ Labor ManagementProvides management, training and development of all personnel assignedResponsible for Performance Management of all assigned personnel
+ Customer Management:Responsible for customer relationship management to include issue resolutions, customer satisfaction and retention, as well as ensuring vehicle uptimeResponsible for customer communication protocol as it pertains to PM Scheduling & follow-up, breakdowns and vehicle status updatesConduct customer visits as required by the Customer Care Plan
+ Asset Management:Directs his/her direct reports in maintaining the appearance and maintenance of assigned location, including sustaining 65 standards in all relevant shop areas of responsibilityEvaluates needs and makes recommendation for shop tooling and equipment requirementsAssist in the management and oversight of vehicle specifications and vehicle in· service/out-service processAssist in ensuring all vehicles have required specifications in SAMResponsible for Parts Inventory management, policies and procedures
+ Quality Management:Responsible for Quality Inspections of PM & repairs, as well as performing In Process Reviews of non-PM workPerform breakdown root cause analysis, implement corrective actions locally, and when necessary, communicate issues to Technical Assistance CenterEnsure Cleanliness and quality of repair for all maintained vehiclesWork with Service Manager to ensure all technicians are properly trained and qualified, and TOPS plan is prioritized based upon Breakdown, Rework and Running Cost trendsMaintain control/visibility over shop floor activities to ensure proper root cause diagnosis by technicians and that the yield on all parts/components is optimizedAssist in the development and ensure implementation of Quality Assurance Audit Corrective Action plans and Continuous Improvement programsAccountable for maintenance of all relevant documentation required to meet and/or exceed local, state, federal, as well as customer requirementsEnsure Employee compliance with Safety and EPA regulations and requirements
+ Financial Management:Responsible for ensuring shift/shop delivers against Net Maintenance Cost per Unit objectives without sacrificing quality, safety or customer satisfactionResponsible for cost control measures related to maintenance operations budget and location P&L statement to meet financial objectivesResponsible for successful execution of Maintenance Initiatives to attain or exceed specified financial targetsResponsible for Payroll, Purchase Order approval, as warranted, and invoice reconciliation, and fuel reconciliationResponsible for the customer bill back process to include identification, review and approval of bill back opportunitiesResponsible for ensuring proper documentation and explanation/ reporting of re·billable activityEnsure data integrity in the Shop Management Online system
**Additional Responsibilities**
+ Performs other duties as assigned
**Skills and Abilities**
+ Ability to professionally represent Ryder and competently interact with customer management
+ Strong vehicle diagnostics/repair knowledge (preferred)
+ Microsoft Office intermediate preferred
**Qualifications**
+ H.S. diploma/GED required
+ Associate's degree preferred or 1-3 years or more experience in a maintenance operations environment required. Demonstrated success in a Ryder role may be substituted for this requirement
+ Bachelor's degree preferred or 1-3 years or more experience in a maintenance operations environment required. Demonstrated success in a Ryder role may be substituted for this requirement
+ Maintenance and Technical experience in a shop environment required
+ Supervisory experience preferred
+ Experience with a Shop Management System preferred
+ Microsoft Office intermediate preferred
**DOT Regulated:** No
**Job Category:** Maintenance
**Compensation Information** :
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
**Pay Type** :
Salaried
Minimum Pay Range:
$68,000
Maximum Pay Range:
$68,000
Benefits Information:
**For all Full-time positions only** : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
**Important Note** **:**
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a (@ryder.com) email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through .
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at or .
**Current Employees** **:**
If you are a current employee at Ryder, please click here ( to log in to Workday to apply using the internal application process.
_Job Seekers can review the Job Applicant Privacy Policy by clicking here ( ._
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Fleet Maintenance Operations Manager

94103, California Ryder System

Posted 2 days ago

Job Viewed

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Job Description

_Job Seekers can review the Job Applicant Privacy Policy by clicking here ( ._
**Job Description** :
**Summary**
The " **Ops Manager** " manages the operations and personnel for locations with approximately 300 plus truck units. The Ops Manager must be able to accomplish results through direct involvement and limited delegation of work and responsibilities, thus ensuring business objectives and labor requirements are met. The Ops Manager is responsible for ensuring the customer's needs are being met while balancing financial, operating, quality, safety and asset targets against the requirements of the business measured through leadership competencies and business metrics. This position is responsible for the management of the location(s) performance against metrics to meet and/or exceed assigned objectives. This position is also responsible for ensuring that the location is in compliance with and properly executing all key company processes, Standard Operating Procedures and Standard Repair Practices. As with all Ryder shop positions, the Ops Manager is responsible for adhering to all Ryder Maintenance Operations policies and procedures.
This role may also be a developmental position to prepare incumbents for the Senior Operations Manager role because **_w_** **_e allow you to carve out your own career path and promote from within_** , based on performance. The continuous, on-the-job experience here at Ryder opens up other opportunities and provides a long-lasting career. This position comes with a competitive salary and yearly bonus. We also offer a full benefits package, 401k employer match, and a discount on shares!
**Shop Location: San Francisco, CA**
**Salary - Bonus**
**Salary is determined based on internal equity; internal salary ranges; market data/ranges; applicant's skills; prior relevant experience; certain degrees or certifications, etc.**
**Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.**
**Essential Functions**
+ Operations Management:Responsible for the execution of work analysis, vehicle planning and scheduling, scheduling and assigning work to technicians, productivity tracking and optimization, shift and shop meetings, and RO review and approval.Directly involved in Labor Planning by evaluating incoming work and allocating resources, balancing shift schedules, and level loading work load to maximize efficiency and productivity.Responsible for optimizing labor at the shop, and ensuring the optimal mix of straight time, O/T and Outside Repair.Responsible for optimizing shift patterns to match supply of qualified tech hours versus the availability of equipment based upon customer operating hours.Oversee the execution of the Automated Planning System (APS).
+ Labor Management:Provides management, training and development of all personnel assigned.Responsible for Performance Management of all assigned personnel.Responsible for successful development and execution of the Technical Training Plan in coordination with the Field Training Team. Ensure TOPS plan is prioritized based upon Breakdown, Rework and Running Cost trends.Makes recommendations for future staffing based on changes to the business environment.Responsible for Recruiting, Hiring, On-boarding, Payroll, and Succession Planning.
+ Customer Management:Directly responsible for customer relationship management to include issue resolutions, customer satisfaction, and retention, as well as ensuring uptime.Responsible for execution of customer communication protocol.Responsible for optimizing vehicle maintenance cycle time and ensuring that the shop meets or exceeds Delivered in Time Promised objectives based upon customer requirements.Collaborate with Sales Team to develop the service requirement section of the Customer Care Plan to ensure effective delivery of service.Conduct customer visits and annual reviews as required by the Customer Care Plan.
+ Financial Management:Responsible for implementing cost control measures related to maintenance operations budget and location P&L statement to meet short and long term financial goals.Directly responsible for successful execution of Maintenance Initiatives to attain or exceed specified financial targets.Responsible for the optimization of net maintenance cost per unit.Responsible for Customer Retention and Maintenance CSI through optimal execution of the Maintenance Promise.Work with vendor sourcing group to identify potential and preferred vendors for specific facilities and vehicle maintenance services. Responsible for ensuring accuracy of third party invoices and the quality of worked outsourced to vendors.Responsible for Payroll, Purchase Order approval and invoice reconciliation, and fuel reconciliation, all liquid inventories to include fuel, DEF and oil.Responsible for the successful execution of the customer bill back process to include identification, review and approval of bill back opportunities.Responsible for ensuring proper documentation and explanation/ reporting of re-billable activity.Responsible for the successful execution of the Warranty process and maximizing warranty recovery.Ensure data integrity in the Shop Management Online system.
+ Asset Management:Directs his/her subordinates in maintaining the appearance and maintenance of assigned locations, including sustaining 6S standards throughout the shop.Evaluates needs and makes recommendation for shop tooling and equipment requirements.Responsible for the execution of Asset Management initiatives at the shop level.Management and oversight of vehicle specifications and vehicle in-service/out-service process.Provide input during business unit asset management review.Ensure all vehicles have required specifications in SAM.Responsible for successful execution of Parts Inventory management, policies and procedures.Collaborate with Rental in scheduling PM's, utilization of assets to be ready at all times, subs, VMI, and wash log.
+ Quality Management:Responsible for successful execution of Quality Inspections of PM & repairs, including In Process Reviews of non-PM work.Lead breakdown root cause analysis process, implement corrective actions locally, and when necessary, communicate issues to Technical Assistance Center.Maintain control/visibility over shop floor activities to ensure proper root cause diagnosis by technicians and that the yield on all parts/components is optimized.Responsible for all Mandatory Compliance items at the Shop Level as identified on the Quality Review inspection list.Accountable for all Quality Metrics within the Shop.Develop and ensure implementation of Quality Assurance Audit Corrective Action plans and Continuous Improvement programs.Accountable for maintenance of all relevant documentation required to meet and/or exceed local, state, federal, as well as customer requirements.Responsible for ensuring a safe workplace and providing guidance for all safety efforts and initiatives.Ensure Cleanliness and quality of repair for all maintained vehicles.Comply with Safety, State, and EPA regulations and requirements.
**Additional Responsibilities**
+ Performs other duties as assigned
**Skills and Abilities**
+ Demonstrated success at performance managing teams while leading, training, and developing the workforce, including effective delegation and oversight of assigned work
+ Understanding of labor, financial operating, quality, safety and asset processes and related metrics
+ Strong sense of personal accountability and a proven track record of achieving desired results
+ Ability to communicate effectively both verbally and in writing
+ Proficient in basic computer skills and in a Microsoft Office environment
+ Ability to work with reporting systems to pull data for analysis and decision making (preferred)
+ Demonstrated success to a safe work environment, quality execution, and customer service as evidenced by previous experience and performance track record
+ Experience using Microsoft word and excel intermediate preferred
+ Experience with Fleet Management Software preferred
+ Maintenance and Technical experience in a shop environment preferred
**Qualifications**
+ H.S. diploma/GED required.
+ Associate's degree preferred.
+ Bachelor's degree preferred.
+ Three (3) years or more experience in an operations environment or demonstrated success in a Ryder role required.
+ One (1) year to Two (2) years or more Supervisory experience required.
**Travel:** 1-10%
**Safety Sensitive**
Non-Regulated Tech
**DOT Regulated:** No
**#LI-RL** **#INDexempt** **#FB**
**Job Category:** Maintenance
**Compensation Information** :
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
**Pay Type** :
Salaried
Minimum Pay Range:
$95K
Maximum Pay Range:
$95K
Benefits Information:
**For all Full-time positions only** : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
**Important Note** **:**
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a (@ryder.com) email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through .
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at or .
**Current Employees** **:**
If you are a current employee at Ryder, please click here ( to log in to Workday to apply using the internal application process.
_Job Seekers can review the Job Applicant Privacy Policy by clicking here ( ._
#wd
View Now

Fleet Maintenance Operations Supervisor

95211 Stockton, California Ryder System

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

_Job Seekers can review the Job Applicant Privacy Policy by clicking here ( ._
**Job Description** :
BUILD ON YOUR CAREER WITH A COMPANY THAT HAS A FUTURE
At Ryder, our most important competitive advantage is our people. _CULTURE- INTEGRITY- FAMILY_ . As an Operations Supervisor, you'll be part of a fast-paced team, driven to succeed and empowered to develop your operations & managerial career. This is an essential industry and we've been in the game since 1933!
**Experience working in a heavy-duty truck or automotive repair shop is required!**
**Position Summary**
The " **Ops Supervisor** " assists the Ops Manager/Sr. Ops Manager with the operations and personnel for a shift of a particular location. The Operations Supervisor may have supervisory duties of employees on a shift, including but not limited to: Technicians-In· Charge, Customer Service Coordinators, Technicians, and Service Employees. The Operations Supervisor must be able to accomplish results and ensure business objectives and labor requirements are met. The Ops Supervisor is responsible for ensuring the customers' needs are being met while balancing financial, operating, quality, safety and asset targets against the requirements of the business. This position is responsible for the management of the location performance against metrics to meet and/or exceed assigned objectives. The Ops Supervisor will be cross functionally trained in order to be able to back up others within the shop. As with all Ryder shop positions, the Ops Supervisor, or " _Shift Supervisor_ ", is responsible for adhering to all Ryder Maintenance Operations policies and procedures.
This role may be a developmental position to prepare incumbents for the Ops Manager role because **_w_** **_e allow you to carve out your own career path and promote from within_** , based on performance. The continuous, on-the-job experience here at Ryder opens up other opportunities and provides a long-lasting career. This position comes with a competitive salary and yearly bonus. We also offer a full benefits package, 401k employer match, PTO, and a discount on shares!
**Shop Location: Stockton, CA**
**Schedule: Tuesday - Saturday**
**Shift: 5:30am to 3:30pm**
**Salary - Bonus**
**Salaries may be supplemented with a bonus as applicable and/or as business conditions allow.** **Salary is determined based on internal equity; internal salary ranges; market data/ranges; applicant's skills; prior relevant experience; certain degrees or certifications, etc.**
**Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.**
**Essential Functions**
+ Workflow Management:Responsible for work analysis, planning and scheduling, scheduling and assigning work to technicians, productivity tracking and optimization, shift and shop meetings, and RO review and approvalEnsures all warranty policies and procedures are executedResponsible for Triage of unscheduled customer drive-ins, and for communicating with customers and assigning work to technicians as appropriateResponsible for conducting yard checks to ensure proper work scheduling and prioritization
+ Labor ManagementProvides management, training and development of all personnel assignedResponsible for Performance Management of all assigned personnel
+ Customer Management:Responsible for customer relationship management to include issue resolutions, customer satisfaction and retention, as well as ensuring vehicle uptimeResponsible for customer communication protocol as it pertains to PM Scheduling & follow-up, breakdowns and vehicle status updatesConduct customer visits as required by the Customer Care Plan
+ Asset Management:Directs his/her direct reports in maintaining the appearance and maintenance of assigned location, including sustaining 65 standards in all relevant shop areas of responsibilityEvaluates needs and makes recommendation for shop tooling and equipment requirementsAssist in the management and oversight of vehicle specifications and vehicle in· service/out-service processAssist in ensuring all vehicles have required specifications in SAMResponsible for Parts Inventory management, policies and procedures
+ Quality Management:Responsible for Quality Inspections of PM & repairs, as well as performing In Process Reviews of non-PM workPerform breakdown root cause analysis, implement corrective actions locally, and when necessary, communicate issues to Technical Assistance CenterEnsure Cleanliness and quality of repair for all maintained vehiclesWork with Service Manager to ensure all technicians are properly trained and qualified, and TOPS plan is prioritized based upon Breakdown, Rework and Running Cost trendsMaintain control/visibility over shop floor activities to ensure proper root cause diagnosis by technicians and that the yield on all parts/components is optimizedAssist in the development and ensure implementation of Quality Assurance Audit Corrective Action plans and Continuous Improvement programsAccountable for maintenance of all relevant documentation required to meet and/or exceed local, state, federal, as well as customer requirementsEnsure Employee compliance with Safety and EPA regulations and requirements
+ Financial Management:Responsible for ensuring shift/shop delivers against Net Maintenance Cost per Unit objectives without sacrificing quality, safety or customer satisfactionResponsible for cost control measures related to maintenance operations budget and location P&L statement to meet financial objectivesResponsible for successful execution of Maintenance Initiatives to attain or exceed specified financial targetsResponsible for Payroll, Purchase Order approval, as warranted, and invoice reconciliation, and fuel reconciliationResponsible for the customer bill back process to include identification, review and approval of bill back opportunitiesResponsible for ensuring proper documentation and explanation/ reporting of re·billable activityEnsure data integrity in the Shop Management Online system
**Additional Responsibilities**
+ Performs other duties as assigned
**Skills and Abilities**
+ Ability to professionally represent Ryder and competently interact with customer management
+ Strong vehicle diagnostics/repair knowledge (preferred)
+ Microsoft Office intermediate preferred
**Qualifications**
+ H.S. diploma/GED required
+ Associate's degree preferred or 1-3 years or more experience in a maintenance operations environment required. Demonstrated success in a Ryder role may be substituted for this requirement
+ Bachelor's degree preferred or 1-3 years or more experience in a maintenance operations environment required. Demonstrated success in a Ryder role may be substituted for this requirement
+ Maintenance and Technical experience in a shop environment required
+ Supervisory experience preferred
+ Experience with a Shop Management System preferred
+ Microsoft Office intermediate preferred
**DOT Regulated:** No
**#LI-RL** **#INDexempt** **#FB**
**Job Category:** Maintenance
**Compensation Information** :
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
**Pay Type** :
Salaried
Minimum Pay Range:
$80K
Maximum Pay Range:
$80K
Benefits Information:
**For all Full-time positions only** : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
**Important Note** **:**
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a (@ryder.com) email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through .
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at or .
**Current Employees** **:**
If you are a current employee at Ryder, please click here ( to log in to Workday to apply using the internal application process.
_Job Seekers can review the Job Applicant Privacy Policy by clicking here ( ._
#wd
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Fleet Maintenance Operations Supervisor

02180 Stoneham, Massachusetts Ryder System

Posted 4 days ago

Job Viewed

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Job Description

_Job Seekers can review the Job Applicant Privacy Policy by clicking here ( ._
**Job Description** :
*** **$5000 Sign-on Bonus**
BUILD ON YOUR CAREER WITH A COMPANY THAT HAS A FUTURE
At Ryder, our most important competitive advantage is our people. _CULTURE- INTEGRITY- FAMILY_ . As an Operations Supervisor, you'll be part of a fast-paced team, driven to succeed and empowered to develop your operations & managerial career. This is an essential industry and we've been in the game since 1933!
**Now hiring an experienced shop supervisor for our heavy-duty truck repair shop in Stoneham, MA.**
**Position Summary**
The " **Ops Supervisor** " assists the Ops Manager/Sr. Ops Manager with the operations and personnel for a shift of a particular location. The Operations Supervisor may have supervisory duties of employees on a shift, including but not limited to: Technicians-In· Charge, Customer Service Coordinators, Technicians, and Service Employees. The Operations Supervisor must be able to accomplish results and ensure business objectives and labor requirements are met. The Ops Supervisor is responsible for ensuring the customers' needs are being met while balancing financial, operating, quality, safety and asset targets against the requirements of the business. This position is responsible for the management of the location performance against metrics to meet and/or exceed assigned objectives. The Ops Supervisor will be cross functionally trained in order to be able to back up others within the shop. As with all Ryder shop positions, the Ops Supervisor, or " _Shift Supervisor_ ", is responsible for adhering to all Ryder Maintenance Operations policies and procedures.
This role may be a developmental position to prepare incumbents for the Ops Manager role because **_w_** **_e allow you to carve out your own career path and promote from within_** , based on performance. The continuous, on-the-job experience here at Ryder opens up other opportunities and provides a long-lasting career. This position comes with a competitive salary and yearly bonus. We also offer a full benefits package, 401k employer match, PTO, and a discount on shares!
**Shop Location: Stoneham, MA**
**Schedule: Monday - Friday**
**Shift: 4:30pm to 1:30am**
**Salary - Bonus**
**Salaries may be supplemented with a bonus as applicable and/or as business conditions allow.** **Salary is determined based on internal equity; internal salary ranges; market data/ranges; applicant's skills; prior relevant experience; certain degrees or certifications, etc.**
**Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.**
**Experience working in a heavy-duty truck or automotive repair shop is a plus!**
You thought that was it? Take a look at a few of these: Ryder's most recently been named "Top Company for Women to Work for in Transportation ( " by _Women in Trucking,_ one of _Fortune Magazine_ 's "World's Most Admired Companies ( ", & one of "Reader's Choice Excellence Awards ( " by _Inbound Logistics._ What about our green initiative? We have the largest EV footprint in the U.S. In addition to that, Verizon has recognized Ryder with their "Supplier Environmental Excellence Award ( "
Here is from people that work here!
is Ryder:
Functions**
+ Workflow Management:Responsible for work analysis, planning and scheduling, scheduling and assigning work to technicians, productivity tracking and optimization, shift and shop meetings, and RO review and approvalEnsures all warranty policies and procedures are executedResponsible for Triage of unscheduled customer drive-ins, and for communicating with customers and assigning work to technicians as appropriateResponsible for conducting yard checks to ensure proper work scheduling and prioritization
+ Labor ManagementProvides management, training and development of all personnel assignedResponsible for Performance Management of all assigned personnel
+ Customer Management:Responsible for customer relationship management to include issue resolutions, customer satisfaction and retention, as well as ensuring vehicle uptimeResponsible for customer communication protocol as it pertains to PM Scheduling & follow-up, breakdowns and vehicle status updatesConduct customer visits as required by the Customer Care Plan
+ Asset Management:Directs his/her direct reports in maintaining the appearance and maintenance of assigned location, including sustaining 65 standards in all relevant shop areas of responsibilityEvaluates needs and makes recommendation for shop tooling and equipment requirementsAssist in the management and oversight of vehicle specifications and vehicle in· service/out-service processAssist in ensuring all vehicles have required specifications in SAMResponsible for Parts Inventory management, policies and procedures
+ Quality Management:Responsible for Quality Inspections of PM & repairs, as well as performing In Process Reviews of non-PM workPerform breakdown root cause analysis, implement corrective actions locally, and when necessary, communicate issues to Technical Assistance CenterEnsure Cleanliness and quality of repair for all maintained vehiclesWork with Service Manager to ensure all technicians are properly trained and qualified, and TOPS plan is prioritized based upon Breakdown, Rework and Running Cost trendsMaintain control/visibility over shop floor activities to ensure proper root cause diagnosis by technicians and that the yield on all parts/components is optimizedAssist in the development and ensure implementation of Quality Assurance Audit Corrective Action plans and Continuous Improvement programsAccountable for maintenance of all relevant documentation required to meet and/or exceed local, state, federal, as well as customer requirementsEnsure Employee compliance with Safety and EPA regulations and requirements
+ Financial Management:Responsible for ensuring shift/shop delivers against Net Maintenance Cost per Unit objectives without sacrificing quality, safety or customer satisfactionResponsible for cost control measures related to maintenance operations budget and location P&L statement to meet financial objectivesResponsible for successful execution of Maintenance Initiatives to attain or exceed specified financial targetsResponsible for Payroll, Purchase Order approval, as warranted, and invoice reconciliation, and fuel reconciliationResponsible for the customer bill back process to include identification, review and approval of bill back opportunitiesResponsible for ensuring proper documentation and explanation/ reporting of re·billable activityEnsure data integrity in the Shop Management Online system
**Additional Responsibilities**
+ Performs other duties as assigned
**Skills and Abilities**
+ Ability to professionally represent Ryder and competently interact with customer management
+ Strong vehicle diagnostics/repair knowledge (preferred)
+ Microsoft Office intermediate preferred
**Qualifications**
+ H.S. diploma/GED required
+ Associate's degree preferred or 1-3 years or more experience in a maintenance operations environment required. Demonstrated success in a Ryder role may be substituted for this requirement
+ Bachelor's degree preferred or 1-3 years or more experience in a maintenance operations environment required. Demonstrated success in a Ryder role may be substituted for this requirement
+ Maintenance and Technical experience in a shop environment required
+ Supervisory experience preferred
+ Experience with a Shop Management System preferred
+ Microsoft Office intermediate preferred
**DOT Regulated:** No
**#LI-RL** **#INDexempt** **#FB**
**Job Category:** Maintenance
**Compensation Information** :
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
**Pay Type** :
Salaried
Minimum Pay Range:
$7500.00
Maximum Pay Range:
77500.00
Benefits Information:
**For all Full-time positions only** : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
**Important Note** **:**
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a (@ryder.com) email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through .
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at or .
**Current Employees** **:**
If you are a current employee at Ryder, please click here ( to log in to Workday to apply using the internal application process.
_Job Seekers can review the Job Applicant Privacy Policy by clicking here ( ._
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Fleet Maintenance Operations Manager

17055 Mechanicsburg, Pennsylvania Ryder System

Posted 5 days ago

Job Viewed

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Job Description

_Job Seekers can review the Job Applicant Privacy Policy by clicking here ( ._
**Job Description** :
BUILD ON YOUR CAREER WITH A COMPANY THAT HAS A FUTURE
At Ryder, our most important competitive advantage is our people. _CULTURE- INTEGRITY- FAMILY_ . As a Senior Operations Manager, you'll be asked to lead a dynamic team of people and empower others to further develop their careers while also developing your seniority in the transportation industry. This is an essential industry and we've been in the game since 1933!
**Position** **Summary**
The Senior Ops Manager manages the operations and personnel for locations with approximately 600 truck units comprised of one or more locations. Roles including Operations Managers, Technicians-In-Charge, and/or Customer Service Coordinators, as well as Technicians, Service Employees and/or a Parts Responsible Person report to you and are there to support the needs of the assigned location. The Senior Operations Manager must be able to accomplish results through the effective delegation of work and responsibilities, thus ensuring business objectives and labor requirements are met. Senior Ops Managers are responsible for ensuring that financial requirements are being met while balancing the needs of the customers against the requirements of the business. This position is responsible for the management of location(s) performance against comprehensive metrics to meet and/or exceed assigned objectives. This position is also responsible for ensuring that the location is in compliance with and properly executing all key company processes, Standard Operating Procedures and Standard Repair Practices. As with all Ryder FMS Shop positions, the Senior Ops Manager is responsible for adhering to all Ryder Maintenance Operations policies and procedures. This may also be a development position to prepare incumbents for the Senior Operations Manager II, Field Operations Manager, or Quality Assurance Manager roles.
**Position/Shop Location - Mechanicsburg PA**
**_Bonus Eligible_**
You thought that was it? Take a look at a few of these: Ryder's most recently been named "Top Company for Women to Work for in Transportation ( " by _Women in Trucking,_ one of _Fortune Magazine_ 's "World's Most Admired Companies ( ", & one of "Reader's Choice Excellence Awards ( " by _Inbound Logistics._ What about our green initiative? We have the largest EV footprint in the U.S. In addition to that, Verizon has recognized Ryder with their "Supplier Environmental Excellence Award ( "
Here is from people that work here!
is Ryder:
Functions**
+ Operations Management:Responsible for the oversight of work analysis, vehicle planning and scheduling, scheduling and assigning work to technicians, productivity tracking and optimization, shift and shop meetings, and RO review and approval.Directly involved in strategic Labor Planning by evaluating incoming work and allocating resources, balancing shift schedules, establishing operating hours, and level loading workload to maximize efficiency and productivity.Responsible for optimizing labor at the shop, and ensuring the optimal mix of straight time, O/T and Outside Repair.Responsible for optimizing shift patterns to match supply of qualified tech hours versus the availability of equipment based upon customer operating hours.Oversee the execution of the Workflow Management process.
+ Labor Management:Provides leadership, training and development to a management team assigned to the branch(es) to include the Operations Manager, Operations Supervisors, Technicians In Charge and Customer Service Coordinators.Responsible for Performance Management of all assigned personnel.Responsible for successful development and execution of the Technical Training Plan in coordination with the Field Training Team. Ensure TOPS plan is prioritized based upon Breakdown, Rework and Running Cost trends.Evaluates and makes recommendations for future staffing based on changes to the business environment.Responsible for Recruiting, Hiring, On-boarding, Payroll, and Succession Planning
+ Customer Management:Directly responsible for customer relationship management to include issue resolutions, customer satisfaction, and retention, as well as ensuring uptime.Responsible for optimizing vehicle maintenance cycle time and ensuring that the shop meets or exceeds Delivered in Time Promised objectives based upon customer requirements.Oversight to ensure successful execution of the Customer Communication Protocol.Partner with the Sales Team to ensure proper scoping of prospective new business opportunities and identify opportunities for growth within existing customer base.Collaborate with Sales Team to develop the service requirement section of the Customer Care Plan to ensure effective delivery of service.Conduct customer visits and Annual Reviews as required by the Customer Care Plan
+ Financial Management:Directly involved in strategic financial planning by developing budgetary forecasts and implementing cost control measures related to maintenance operations budget and location P&L statement to meet short and long term financial goals.Directly responsible for successful execution of Maintenance Initiatives to attain or exceed specified financial targets.Work with vendor sourcing group to identify potential and preferred vendors for specific facilities and vehicle maintenance services. Responsible for ensuring accuracy of third party invoices and the quality of worked outsourced to vendors.Oversight and exception management of Payroll, Purchase Order approval and invoice reconciliation, and fuel reconciliation.Responsible for the successful execution of the customer bill back process to include identification, review and approval of bill back opportunities. Responsible for ensuring proper documentation and explanation/ reporting of re-billable activity.Responsible for the successful execution of the Warranty process and maximizing warranty recovery.Ensure data integrity in the Shop Management Online system.
+ Asset Management:Directs his/her management team in order to maintain the appearance and maintenance of assigned locations, including sustaining 6S standards throughout the shop.Prioritize and approve shop tooling and equipment requirements based on needs and scope.Management and oversight of vehicle specifications and vehicle in-service/out-service process.Provide expert insight during business unit asset management review.Ensure all vehicles have required specifications in SAM.Oversight of Parts Inventory management, policies and procedures
+ Quality Management:Involved in strategic quality planning by developing corrective action and counter measures to operational quality issues.Oversight of Quality Inspection of PM & repairs, including In Process Reviews of non-PM work.Maintain control/visibility over shop floor activities to ensure proper root cause diagnosis by technicians and that the yield on all parts/components is optimized.Lead breakdown root cause analysis process, implement corrective actions locally, and when necessary, communicate issues to Technical Assistance Center.Develop and ensure implementation of Quality Assurance Audit Corrective Action plans and Continuous Improvement programs.Responsible for ensuring a safe workplace and providing guidance for all safety efforts and initiatives.Ensure Cleanliness and quality of repair for all maintained vehicles.Accountable for maintenance of all relevant documentation required to meet and/or exceed local, state, federal, as well as customer requirements.Comply with Safety and EPA regulations and requirements
**Additional Responsibilities**
+ Performs other duties as assigned.
**Skills and Abilities**
+ Strong sense of personal accountability and a proven track record of achieving desired results
+ Strong verbal and written communication skills
+ Ability to work with reporting systems to pull data for analysis and decision making (preferred)
+ Dmonstrated commitment to a safe work environment, quality execution and customer service as evidenced by previous experience and performance track record
+ Ability to build strong customer relationshipsDemonstrated customer service focus, work flow analysis and management skills
+ Demonstrates problem solving skillsSolves complex operational problems with assistance
+ Resolves critical customer issues with minimal assistance
+ Able to lead, train and develop a self-directed workforce, including effective delegation skills and ability to manage assigned responsibilities
+ Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
+ Ability to work independently and as a member of a team
+ Flexibility to operate and self-driven to excel in a fast-paced environment
+ Capable of multi-tasking, highly organized, with excellent time management skills
+ Detail oriented with excellent follow-up practices
+ Exposure to working with strategic labor, financial, operating, quality, safety and asset processes as well as related metrics required
+ Maintenance and Technical experience in a shop environment preferred
+ Experience using Microsoft word and excelintermediate preferred
+ Experience with Fleet Management Software preferred
**Qualifications**
+ H.S. diploma/GED required
+ Associate's degree preferred
+ Four (4) years or more experience in an operations environment or demonstrated success in a Ryder role. required
+ Three (3) years or more supervisory experience. required
+ Exposure to working with strategic labor, financial, operating, quality, safety and asset processes as well as related metrics. required

**Travel:** 1-10%
**Safety Sensitive**
Non-Regulated Tech
**DOT Regulated:** No
**#LI-JM** **#INDexempt** **#FB**
**Job Category:** Maintenance
**Compensation Information** :
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
**Pay Type** :
Salaried
Minimum Pay Range:
78,000.00
Maximum Pay Range:
82,000.00
Benefits Information:
**For all Full-time positions only** : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
**Important Note** **:**
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a (@ryder.com) email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through .
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at or .
**Current Employees** **:**
If you are a current employee at Ryder, please click here ( to log in to Workday to apply using the internal application process.
_Job Seekers can review the Job Applicant Privacy Policy by clicking here ( ._
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View Now

Fleet Maintenance Operations Supervisor

12260 Albany, New York Ryder System

Posted 12 days ago

Job Viewed

Tap Again To Close

Job Description

_Job Seekers can review the Job Applicant Privacy Policy by clicking here ( ._
**Job Description** :
BUILD ON YOUR CAREER WITH A COMPANY THAT HAS A FUTURE
At Ryder, our most important competitive advantage is our people. _CULTURE- INTEGRITY- FAMILY_ . As an Operations Supervisor, you'll be part of a fast-paced team, driven to succeed and empowered to develop your operations & managerial career. This is an essential industry and we've been in the game since 1933!
**Position Summary**
The " **Ops Supervisor** " assists the Ops Manager/Sr. Ops Manager with the operations and personnel for a shift of a particular location. The Operations Supervisor may have supervisory duties of employees on a shift, including but not limited to: Technicians-In· Charge, Customer Service Coordinators, Technicians, and Service Employees. The Operations Supervisor must be able to accomplish results and ensure business objectives and labor requirements are met. The Ops Supervisor is responsible for ensuring the customers' needs are being met while balancing financial, operating, quality, safety and asset targets against the requirements of the business. This position is responsible for the management of the location performance against metrics to meet and/or exceed assigned objectives. The Ops Supervisor will be cross functionally trained in order to be able to back up others within the shop. As with all Ryder shop positions, the Ops Supervisor, or " _Shift Supervisor_ ", is responsible for adhering to all Ryder Maintenance Operations policies and procedures.
This role may be a developmental position to prepare incumbents for the Ops Manager role because **_w_** **_e allow you to carve out your own career path and promote from within_** , based on performance. The continuous, on-the-job experience here at Ryder opens up other opportunities and provides a long-lasting career. This position comes with a competitive salary and yearly bonus. We also offer a full benefits package, 401k employer match, PTO, and a discount on shares!
YOUR JOB SEARCH ENDS HERE.
Shop Location: **Albany, NY**
Shift- **Monday - Friday, 2:30 PM - 11:30 PM**
Check out these videos!
most recently been named: "_ Ryder Leaders Recognized as "Top Women to Watch in Transportation" in 2022 ( _" by Women in Trucking, one of Fortune Magazine's "_ World's Most Admired Companies ( _, and " one of "_ America's Most Responsible Companies ( _" by Newsweek_
**Essential Functions**
+ Workflow Management:Responsible for work analysis, planning and scheduling, scheduling and assigning work to technicians, productivity tracking and optimization, shift and shop meetings, and RO review and approvalEnsures all warranty policies and procedures are executedResponsible for Triage of unscheduled customer drive-ins, and for communicating with customers and assigning work to technicians as appropriateResponsible for conducting yard checks to ensure proper work scheduling and prioritization
+ Labor ManagementProvides management, training and development of all personnel assignedResponsible for Performance Management of all assigned personnel
+ Customer Management:Responsible for customer relationship management to include issue resolutions, customer satisfaction and retention, as well as ensuring vehicle uptimeResponsible for customer communication protocol as it pertains to PM Scheduling & follow-up, breakdowns and vehicle status updatesConduct customer visits as required by the Customer Care Plan
+ Asset Management:Directs his/her direct reports in maintaining the appearance and maintenance of assigned location, including sustaining 65 standards in all relevant shop areas of responsibilityEvaluates needs and makes recommendation for shop tooling and equipment requirementsAssist in the management and oversight of vehicle specifications and vehicle in· service/out-service processAssist in ensuring all vehicles have required specifications in SAMResponsible for Parts Inventory management, policies and procedures
+ Quality Management:Responsible for Quality Inspections of PM & repairs, as well as performing In Process Reviews of non-PM workPerform breakdown root cause analysis, implement corrective actions locally, and when necessary, communicate issues to Technical Assistance CenterEnsure Cleanliness and quality of repair for all maintained vehiclesWork with Service Manager to ensure all technicians are properly trained and qualified, and TOPS plan is prioritized based upon Breakdown, Rework and Running Cost trendsMaintain control/visibility over shop floor activities to ensure proper root cause diagnosis by technicians and that the yield on all parts/components is optimizedAssist in the development and ensure implementation of Quality Assurance Audit Corrective Action plans and Continuous Improvement programsAccountable for maintenance of all relevant documentation required to meet and/or exceed local, state, federal, as well as customer requirementsEnsure Employee compliance with Safety and EPA regulations and requirements
+ Financial Management:Responsible for ensuring shift/shop delivers against Net Maintenance Cost per Unit objectives without sacrificing quality, safety or customer satisfactionResponsible for cost control measures related to maintenance operations budget and location P&L statement to meet financial objectivesResponsible for successful execution of Maintenance Initiatives to attain or exceed specified financial targetsResponsible for Payroll, Purchase Order approval, as warranted, and invoice reconciliation, and fuel reconciliationResponsible for the customer bill back process to include identification, review and approval of bill back opportunitiesResponsible for ensuring proper documentation and explanation/ reporting of re·billable activityEnsure data integrity in the Shop Management Online system
**Additional Responsibilities**
+ Performs other duties as assigned
**Skills and Abilities**
+ Ability to professionally represent Ryder and competently interact with customer management
+ Strong vehicle diagnostics/repair knowledge (preferred)
+ Microsoft Office intermediate preferred
**Qualifications**
+ H.S. diploma/GED required
+ Associate's degree preferred or 1-3 years or more experience in a maintenance operations environment required. Demonstrated success in a Ryder role may be substituted for this requirement
+ Bachelor's degree preferred or 1-3 years or more experience in a maintenance operations environment required. Demonstrated success in a Ryder role may be substituted for this requirement
+ Maintenance and Technical experience in a shop environment required
+ Supervisory experience preferred
+ Experience with a Shop Management System preferred
+ Microsoft Office intermediate preferred
**DOT Regulated:** No
**Job Category:** Maintenance
**Compensation Information** :
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
**Pay Type** :
Salaried
Minimum Pay Range:
$68,000
Maximum Pay Range:
$70,000
Benefits Information:
**For all Full-time positions only** : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
**Important Note** **:**
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a (@ryder.com) email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through .
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at or .
**Current Employees** **:**
If you are a current employee at Ryder, please click here ( to log in to Workday to apply using the internal application process.
_Job Seekers can review the Job Applicant Privacy Policy by clicking here ( ._
#wd
View Now

Fleet Maintenance Operations Supervisor

23669 Hampton, Virginia Ryder System

Posted 12 days ago

Job Viewed

Tap Again To Close

Job Description

_Job Seekers can review the Job Applicant Privacy Policy by clicking here ( ._
**Job Description** :
BUILD ON YOUR CAREER WITH A COMPANY THAT HAS A FUTURE
At Ryder, our most important competitive advantage is our people. _CULTURE- INTEGRITY- FAMILY_ . As an Operations Supervisor, you'll be part of a fast-paced team, driven to succeed and empowered to develop your operations & managerial career. This is an essential industry and we've been in the game since 1933!
**Position Summary**
The "Ops Supervisor" assists the Ops Manager/Sr. Ops Manager with the operations and personnel for a shift of a particular location. The Operations Supervisor may have supervisory duties of employees on a shift, including but not limited to: Technicians-In-Charge, Customer Service Coordinators, Technicians, and Service Employees. The Operations Supervisor must be able to accomplish results and ensure business objectives and labor requirements are met. The Ops Supervisor is responsible for ensuring the customers' needs are being met while balancing financial, operating, quality, safety and asset targets against the requirements of the business. This position is responsible for managing the location's performance against metrics to meet and/or exceed assigned objectives. The Ops Supervisor will receive cross-functional training to support others within the shop. As with all Ryder shop positions, the Ops Supervisor, or " _Shift Supervisor_ ", is responsible for adhering to all Ryder Maintenance Operations policies and procedures.
This role may be a developmental position to prepare incumbents for the Ops Manager role because _we allow you to carve out your own career path and promote from within_ , based on performance. The continuous, on-the-job experience here at Ryder opens up other opportunities and provides a long-lasting career. This position comes with a competitive salary and yearly bonus. We also offer a full benefits package, 401k employer match, PTO, and a discount on shares!
YOUR JOB SEARCH ENDS HERE.
Shop Location: Hampton, VA
Check out these videos!
most recently been named: "_ Ryder Leaders Recognized as "Top Women to Watch in Transportation" in 2022 ( _" by Women in Trucking, one of Fortune Magazine's "_ World's Most Admired Companies ( _, and " one of "_ America's Most Responsible Companies ( _" by Newsweek._
**Essential Functions**
+ Workflow Management:Responsible for work analysis, planning and scheduling, scheduling and assigning work to technicians, productivity tracking and optimization, shift and shop meetings, and RO review and approvalEnsures all warranty policies and procedures are executedResponsible for Triage of unscheduled customer drive-ins, and for communicating with customers and assigning work to technicians as appropriateResponsible for conducting yard checks to ensure proper work scheduling and prioritization
+ Labor ManagementProvides management, training and development of all personnel assignedResponsible for Performance Management of all assigned personnel
+ Customer Management:Responsible for customer relationship management to include issue resolutions, customer satisfaction and retention, as well as ensuring vehicle uptimeResponsible for customer communication protocol as it pertains to PM Scheduling & follow-up, breakdowns and vehicle status updatesConduct customer visits as required by the Customer Care Plan
+ Asset Management:Directs his/her direct reports in maintaining the appearance and maintenance of assigned location, including sustaining 65 standards in all relevant shop areas of responsibilityEvaluates needs and makes recommendation for shop tooling and equipment requirementsAssist in the management and oversight of vehicle specifications and vehicle in· service/out-service processAssist in ensuring all vehicles have required specifications in SAMResponsible for Parts Inventory management, policies and procedures
+ Quality Management:Responsible for Quality Inspections of PM & repairs, as well as performing In Process Reviews of non-PM workPerform breakdown root cause analysis, implement corrective actions locally, and when necessary, communicate issues to Technical Assistance CenterEnsure Cleanliness and quality of repair for all maintained vehiclesWork with Service Manager to ensure all technicians are properly trained and qualified, and TOPS plan is prioritized based upon Breakdown, Rework and Running Cost trendsMaintain control/visibility over shop floor activities to ensure proper root cause diagnosis by technicians and that the yield on all parts/components is optimizedAssist in the development and ensure implementation of Quality Assurance Audit Corrective Action plans and Continuous Improvement programsAccountable for maintenance of all relevant documentation required to meet and/or exceed local, state, federal, as well as customer requirementsEnsure Employee compliance with Safety and EPA regulations and requirements
+ Financial Management:Responsible for ensuring shift/shop delivers against Net Maintenance Cost per Unit objectives without sacrificing quality, safety or customer satisfactionResponsible for cost control measures related to maintenance operations budget and location P&L statement to meet financial objectivesResponsible for successful execution of Maintenance Initiatives to attain or exceed specified financial targetsResponsible for Payroll, Purchase Order approval, as warranted, and invoice reconciliation, and fuel reconciliationResponsible for the customer bill back process to include identification, review and approval of bill back opportunitiesResponsible for ensuring proper documentation and explanation/ reporting of re·billable activityEnsure data integrity in the Shop Management Online system
**Additional Responsibilities**
+ Performs other duties as assigned
**Skills and Abilities**
+ Ability to professionally represent Ryder and competently interact with customer management
+ Strong vehicle diagnostics/repair knowledge (preferred)
+ Microsoft Office intermediate preferred
**Qualifications**
+ H.S. diploma/GED required
+ Associate's degree preferred or 1-3 years or more experience in a maintenance operations environment required. Demonstrated success in a Ryder role may be substituted for this requirement
+ Bachelor's degree preferred or 1-3 years or more experience in a maintenance operations environment required. Demonstrated success in a Ryder role may be substituted for this requirement
+ Maintenance and Technical experience in a shop environment required
+ Supervisory experience preferred
+ Experience with a Shop Management System preferred
+ Microsoft Office intermediate preferred
**DOT Regulated:** No
**Job Category:** Maintenance
**Compensation Information** :
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
**Pay Type** :
Salaried
Minimum Pay Range:
$67,500
Maximum Pay Range:
$67,500
Benefits Information:
**For all Full-time positions only** : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
**Important Note** **:**
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a (@ryder.com) email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through .
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at or .
**Current Employees** **:**
If you are a current employee at Ryder, please click here ( to log in to Workday to apply using the internal application process.
_Job Seekers can review the Job Applicant Privacy Policy by clicking here ( ._
#wd
View Now
Be The First To Know

About the latest Fleet operations Jobs in United States !

Fleet Operations Supervisor

60290 Chicago, Illinois Serve Robotics

Posted 16 days ago

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Job Description

Join to apply for the Fleet Operations Supervisor role at Serve Robotics 1 week ago Be among the first 25 applicants Join to apply for the Fleet Operations Supervisor role at Serve Robotics Get AI-powered advice on this job and more exclusive features. This range is provided by Serve Robotics. Your actual pay will be based on your skills and experience - talk with your recruiter to learn more. Base pay range $65,000.00/yr - $0,000.00/yr At Serve Robotics, we're reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It's designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses. The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles while doing commercial deliveries. We're looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity. Who We Are We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully. The Fleet Operations Supervisor is a technically skilled leader responsible for the maintenance, repair and uptime of Serve's autonomous delivery robot fleet in their assigned market. This role combines robot repair expertise, team leadership, and operational ownership to ensure our robots are mission-ready every day. You'll lead a team of technicians, manage spare parts inventory, own depot-level operational improvements, and drive creative solutions for technical challenges. As someone who has scaled processes or programs before, you'll bring both structure and adaptability to a fast-paced, constantly evolving environment. Responsibilities Robot Repair & Maintenance Perform hands-on repairs and preventive maintenance on robots to meet uptime SLAs. Troubleshoot mechanical, electrical, and software-related issues, escalating as needed. Implement and iterate on standard operating procedures for repair and diagnostics. Team Leadership Lead and mentor a team of local robot technicians; oversee shift planning, performance, and development. Create a culture of accountability, quality, and continuous improvement. Train new hires and ensure ongoing technician development. Inventory & Depot Management Maintain an organized and efficient depot environment. Track, order, and manage spare parts inventory to ensure availability while minimizing excess stock. Partner with supply chain and logistics teams to streamline part flow and reduce downtime. Operational Scaling & Optimization Identify inefficiencies or bottlenecks and implement scalable solutions. Help roll out new tools, workflows, and maintenance practices as the fleet and team grow. Document repair trends and collaborate cross-functionally to prevent repeat issues and inform product improvements. Cross-Functional Collaboration Partner closely with Product, Engineering, and other Operations teams to surface and prioritize repair-related needs. Support testing of new hardware and provide structured feedback from the field. Occasionally support robot deployments or retrievals in the field. Qualifications 5+ years of technical repair experience, ideally with robotics or automotive equipment. 1+ years of experience hiring, leading and growing technicians or frontline operations teams. Proven experience in scaling programs, processes, or repair operations. Strong problem-solving mindset; able to think creatively when faced with ambiguous or novel repair issues. Experience with inventory tracking tools and strong organizational skills. Comfortable using basic diagnostic tools, computer systems, and software to log, track, and resolve issues. Ability to lift up to 25 lbs and work on your feet for extended periods. Strong communication skills and a collaborative, can-do attitude. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Management and Manufacturing Industries Technology, Information and Internet Referrals increase your chances of interviewing at Serve Robotics by 2x Get notified about new Operations Supervisor jobs in Chicago, IL . Chicago, IL 75,000.00- 85,000.00 3 weeks ago SR. PRODUCTION SUPERVISOR (1:30a-10:30a) Greater Chicago Area 63,384.00- 82,400.00 4 days ago Assistant Plant Manager, Assembly Operations Materials Management Supervisor - Job ID: 242902 Chicago, IL 80,000.00- 85,000.00 23 hours ago Manufacturing Operations Excellence Manager Alsip, IL 96,745.00- 120,931.00 2 weeks ago Cicero, IL 55,000.00- 65,000.00 22 hours ago Chicago, IL 83,000.00- 102,000.00 19 hours ago Greater Chicago Area 63,384.00- 82,400.00 4 hours ago Chicago, IL 80,000.00- 90,000.00 2 weeks ago Oak Lawn, IL 80,000.00- 105,000.00 2 weeks ago Chicago, IL 93,000.00- 103,000.00 18 hours ago Bridgeview, IL 80,000.00- 95,000.00 2 weeks ago Bridgeview, IL 100,000.00- 120,000.00 1 week ago Addison, IL 82,000.00- 95,000.00 5 days ago Chicago, IL 107,100.00- 151,200.00 4 days ago Melrose Park, IL 66,024.00- 82,530.00 23 hours ago We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

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Fleet Operations Trainer

75146 Lancaster, Texas Kodiak

Posted 17 days ago

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Job Description

Kodiak Robotics, Inc. was founded in 2018 and has become a leader in autonomous ground transportation committed to a safer and more efficient future for all. The company has developed an artificial intelligence (AI) powered technology stack purpose-built for commercial trucking and the public sector. The company delivers freight daily for its customers across the southern United States using its autonomous technology. In 2024, Kodiak became the first known company to publicly announce delivering a driverless semi-truck to a customer. Kodiak is also leveraging its commercial self-driving software to develop, test and deploy autonomous capabilities for the U.S. Department of Defense.

We are looking for a CDL Licensed Fleet Operations Trainer who thrives in fast-paced and adaptive environments, and has the passion to deep dive into all aspects of operations to build and refine the world's best autonomy training program.

This role is based in Lancaster, TX and will have some limited travel required.

In this role, you will:

  • Implement and evaluate training programs aligned with organizational goals, prioritizing safety.
  • Assess training needs, develop materials, and coordinate sessions.
  • Identify future training needs and coordinate with Training Manager for program improvement
  • Partner with subject matter experts to develop department focused new and ongoing training.
  • Maintain training records and foster a culture of continuous learning.
  • Proficiency in all operational roles, responsible for also conducting training.
What you'll bring:
  • Experience in training and development.
  • Strong understanding of adult learning principles.
  • Excellent communication and organizational skills.
  • Proficiency in LMS and training software.
  • Ability to plan, manage time and multitask effectively
  • 3+ years of recent verifiable Class A CDL driver experience.
  • CDL required
What We Offer:
  • Competitive compensation package including equity and biannual bonuses
  • Excellent Medical, Dental, and Vision plans through Kaiser Permanente, Anthem, and Guardian (including a medical plan with infertility benefits)
  • Long Term Disability, Short Term Disability, Life Insurance
  • Wellbeing Benefits - Headspace, One Medical, Gympass, Spring Health
  • Fidelity 401(k)
  • Various incentive programs (referral bonuses, patent bonuses, etc.)


Actual salary ranges will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location. Please note that the compensation details listed above are base salary only and do not include bonus, equity, or benefits.

At Kodiak, we strive to build a diverse community working towards our common company goals in a safe and collaborative environment where harassment of any kind is strictly prohibited. Kodiak is committed to equal opportunity employment regardless of race, ethnicity, religion, gender identity, sexual orientation, age, disability, or veteran status, or any other basis protected by applicable law.

In alignment with its business operations, Kodiak adheres to all relevant statutes, regulations, and administrative prerequisites. Accordingly, roles that carry more sensitive requirements may be limited to candidates that can satisfy additional scrutiny and eligibility for such positions may hinge on verification of a candidate's residence, U.S. person status, and/or citizenship status. Should the position require, and Kodiak determines that a candidate's residence, U.S. person status, and/or citizenship status necessitate an export license, bar the candidate from the position, or otherwise fall under national security-related restrictions, Kodiak will consider the candidate for alternative positions unaffected by such restrictions, under terms and conditions set forth at Kodiak's sole discretion, or, as an alternative, opt not to proceed with the candidate's application. If applicable, Kodiak may provide visa sponsorship for eligible candidates.
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Fleet Operations Coordinator

60015 Deerfield, Illinois Aston Carter

Posted 1 day ago

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Job Description

Job Title: Fleet Operations Coordinator
Job Description
The primary responsibility of the Fleet Operations Coordinator is to manage the Fleet Manager inbox, addressing inquiries and following up with drivers and a third-party fleet management vendor. This role involves ensuring alignment on service agreements, monitoring fleet operations, and overseeing vehicle performance, safety, and maintenance to ensure compliance and optimal functionality.
Responsibilities
+ Manage the Fleet Manager inbox for inquiries and follow up with drivers and the fleet management vendor.
+ Ensure alignment on service agreements, performance metrics, and compliance with company standards.
+ Monitor daily fleet operations, addressing issues related to vehicle performance, safety, and maintenance.
+ Continuously monitor fleet vehicles, including long-term rentals, vehicles on order, and vehicles in storage.
+ Ensure new hires are assigned a vehicle and monitor vehicle deliveries with drive service.
+ Ensure vehicles are picked up timely from terminated staff.
+ Communicate and partner with the fleet management company, Payroll, Finance, Accounts Payable, Sustainability, Occupational Health, EH&S, and Staff Relations.
Essential Skills
+ 3+ years of experience in an operational capacity within the pharmaceutical industry, such as a Coordinator or Project Manager.
Additional Skills & Qualifications
+ Experience with fleet registration and compliance within the pharmaceutical industry is a plus.
+ Detail-oriented with exceptional attention to detail and focus on safety, cost management, and operational efficiency.
+ Outstanding interpersonal skills with the ability to build strong relationships with internal teams and external vendors.
+ Excellent verbal and written communication skills with strong presentation abilities.
Work Environment
This role offers a mostly remote working environment with a hybrid schedule. The position is based in Deerfield, IL. Onsite presence is required on Tuesdays and Wednesdays, with a flexible third optional onsite day. Remote work is available for two days per week, with standard hours from 8:00 AM to 5:00 PM.
Pay and Benefits
The pay range for this position is $20.00 - $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Deerfield,IL.
Application Deadline
This position is anticipated to close on Aug 29, 2025.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email (% ) for other accommodation options.
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