409 Flight Attendant jobs in Phoenix

**Intro**
Are you ready to explore the world of possibilities - at 35,000 feet and beyond? As a Flight Attendant at American Airlines, you'll bring professionalism, care, and commitment to safety to every flight with our promise of caring for people on life's journey. With over 130,000 team members at American, each one of us has a unique role to play in the success of the airline while creating exceptional experiences for our customers. Join our team and be part of a journey where you'll grow, lead with integrity, and unlock opportunities for you and your family to see the world.
**Why you'll love this job**
+ You'll play a vital role in ensuring the safety, care, and comfort of every customer - while building leadership, confidence, and adaptability that lasts a lifetime.
+ You'll represent our brand with professionalism and pride, as part of a trusted, purpose-driven team making a difference every flight.
+ You'll create welcoming, memorable experiences for every passenger - anticipating needs, actively listening, responding with care, and ensuring every customer feels valued and respected from boarding to landing.
+ Whether you stay in the skies or grow into leadership or corporate roles, this is your entry point into a world of opportunity at American Airlines.
**What you'll do**
As a Flight Attendant Trainee at American, you'll begin your journey with a comprehensive 6 week unpaid training program that equips you to become a certified safety professional, service expert, and trusted representative of our brand. Once certified, you'll be responsible for:
+ Ensuring the safety and comfort of every customer, consistently following FAA regulations and company procedures.
+ Responding with leadership and composure to a variety of emergency and non-emergency situations.
+ Meeting high standards of dependability and professionalism to ensure on-time departures and seamless operations.
+ Demonstrating adaptability and resilience by handling long hours and irregular schedules, while staying composed in a dynamic environment.
+ Adhering to company policies, procedures, and performance standards, including uniform and appearance guidelines.
+ Working independently without direct supervision, while remaining a collaborative and dependable member of the flight crew.
+ Providing exceptional in-flight service, including serving hot and cold meals/beverages and selling onboard products.
+ Handling a wide variety of customer-facing situations, both on and off the aircraft, with professionalism and care.
+ Operating in diverse global environments, including various climates and time zones.
**All you'll need for success**
**Minimum Qualification**
+ Must be at least 20 years of age
+ High school diploma or GED equivalent required
+ Minimum of two years of customer service experience in industries such as retail, hospitality, food service, education, aviation, or social services
+ Height and weight must allow for the safe aircraft operation including the ability to:
+ Sit in a jump seat and fasten the harness without modifications or extenders
+ Navigate throughout the cabin aisle, and operate emergency exits
+ Must possess a valid U.S. or foreign passport with applicable visas, with all documentation valid through at least December 31, 2026. Candidates holding a foreign passport must also have all necessary and valid documentation to legally work and travel as a Flight Attendant within the U.S. and internationally (e.g., work authorization, visas, permanent resident card, etc.). If a candidate holds a foreign passport, it is their responsibility to understand and obtain the required visas.
+ Must have the legal right to work in the United States and ability to travel unrestricted to/from all states and countries that are served by American Airlines
+ Must be willing to relocate based on the company's operational needs
+ Potential base locations include BOS, CLT, DCA, DFW, LGA, LAX, MIA, ORD, PHL, or PHX.
+ Must be available to work nights, weekends, holidays, and extended hours as required
+ Must be able to report for on call (reserve) duty, at your assigned base. Reserve duty may continue for an undetermined number of years.
+ Must be able to professionally represent the American Airlines brand while in the Flight Attendant uniform
o No visible tattoos
o No more than one (1) earring per ear
o No facial piercings
**Preferred Qualifications**
+ Resiliency - You remain composed and adaptable in the face of unexpected challenges, whether it's a medical emergency at 30,000 feet or a last-minute schedule change. Your ability to bounce back and maintain a positive attitude ensures passengers feel safe and supported.
+ Manages Pressure - High-stress situations are part of the job, and you thrive in them. From handling irate passengers to navigating turbulent flights, you stay calm, think clearly, and act decisively to maintain order and comfort.
+ Dependability - your team and passengers count on you. You show up on time, ready to perform your duties with professionalism and care.
+ Customer Service - You bring warmth, empathy, and attentiveness to every interaction. Whether it's assisting a nervous flyer, accommodating special needs, or simply offering a smile, you create memorable experiences that reflect our commitment to hospitality.
+ Models Integrity - Even when no one is watching, you are guided by strong ethics and honesty, and you consistently make decisions that reflect the trust placed in you.
**Skills & Abilities**
+ Ability to read, write, make announcements, give emergency orders, and communicate fluently in the English language
+ Strong safety awareness and ability to perform all safety-related procedures
+ Must be service-oriented with a commitment to customer satisfaction
+ Demonstrate a positive attitude, be self-motivated, and have a desire for success
+ Skilled in problem solving and adapting to dynamic environments
**What you'll get**
Feel free to take advantage of all that American Airlines has to offer:
+ Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
+ Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
+ 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions and matches to your 401(k) program. Available upon hire, with an immediate X% company contribution and company match up to X% available after one year.
+ Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
+ Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more.
**Feel free to be yourself at American**
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping teammembers reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for peopleon life's journey? Feel free to be yourself at American.
EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY
American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.

**Intro**
Are you ready to explore the world of possibilities - at 35,000 feet and beyond? As a Flight Attendant at American Airlines, you'll bring professionalism, care, and commitment to safety to every flight with our promise of caring for people on life's journey. With over 130,000 team members at American, each one of us has a unique role to play in the success of the airline while creating exceptional experiences for our customers. Join our team and be part of a journey where you'll grow, lead with integrity, and unlock opportunities for you and your family to see the world.
**Why you'll love this job**
+ You'll play a vital role in ensuring the safety, care, and comfort of every customer - while building leadership, confidence, and adaptability that lasts a lifetime.
+ You'll represent our brand with professionalism and pride, as part of a trusted, purpose-driven team making a difference every flight.
+ You'll create welcoming, memorable experiences for every passenger - anticipating needs, actively listening, responding with care, and ensuring every customer feels valued and respected from boarding to landing.
+ Whether you stay in the skies or grow into leadership or corporate roles, this is your entry point into a world of opportunity at American Airlines.
**What you'll do**
As a Flight Attendant Trainee at American, you'll begin your journey with a comprehensive 6 week unpaid training program that equips you to become a certified safety professional, service expert, and trusted representative of our brand. Once certified, you'll be responsible for:
+ Ensuring the safety and comfort of every customer, consistently following FAA regulations and company procedures.
+ Responding with leadership and composure to a variety of emergency and non-emergency situations.
+ Meeting high standards of dependability and professionalism to ensure on-time departures and seamless operations.
+ Demonstrating adaptability and resilience by handling long hours and irregular schedules, while staying composed in a dynamic environment.
+ Adhering to company policies, procedures, and performance standards, including uniform and appearance guidelines.
+ Working independently without direct supervision, while remaining a collaborative and dependable member of the flight crew.
+ Providing exceptional in-flight service, including serving hot and cold meals/beverages and selling onboard products.
+ Handling a wide variety of customer-facing situations, both on and off the aircraft, with professionalism and care.
+ Operating in diverse global environments, including various climates and time zones.
**All you'll need for success**
**Minimum Qualification**
+ Must be at least 20 years of age
+ High school diploma or GED equivalent required
+ Minimum of two years of customer service experience in industries such as retail, hospitality, food service, education, aviation, or social services
+ Height and weight must allow for the safe aircraft operation including the ability to:
+ Sit in a jump seat and fasten the harness without modifications or extenders
+ Navigate throughout the cabin aisle, and operate emergency exits
+ Must possess a valid U.S. or foreign passport with applicable visas, with all documentation valid through at least December 31, 2026. Candidates holding a foreign passport must also have all necessary and valid documentation to legally work and travel as a Flight Attendant within the U.S. and internationally (e.g., work authorization, visas, permanent resident card, etc.). If a candidate holds a foreign passport, it is their responsibility to understand and obtain the required visas.
+ Must have the legal right to work in the United States and ability to travel unrestricted to/from all states and countries that are served by American Airlines
+ Must be willing to relocate based on the company's operational needs
+ Potential base locations include BOS, CLT, DCA, DFW, LGA, LAX, MIA, ORD, PHL, or PHX.
+ Must be available to work nights, weekends, holidays, and extended hours as required
+ Must be able to report for on call (reserve) duty, at your assigned base. Reserve duty may continue for an undetermined number of years.
+ Must be able to professionally represent the American Airlines brand while in the Flight Attendant uniform
o No visible tattoos
o No more than one (1) earring per ear
o No facial piercings
**Preferred Qualifications**
+ Resiliency - You remain composed and adaptable in the face of unexpected challenges, whether it's a medical emergency at 30,000 feet or a last-minute schedule change. Your ability to bounce back and maintain a positive attitude ensures passengers feel safe and supported.
+ Manages Pressure - High-stress situations are part of the job, and you thrive in them. From handling irate passengers to navigating turbulent flights, you stay calm, think clearly, and act decisively to maintain order and comfort.
+ Dependability - your team and passengers count on you. You show up on time, ready to perform your duties with professionalism and care.
+ Customer Service - You bring warmth, empathy, and attentiveness to every interaction. Whether it's assisting a nervous flyer, accommodating special needs, or simply offering a smile, you create memorable experiences that reflect our commitment to hospitality.
+ Models Integrity - Even when no one is watching, you are guided by strong ethics and honesty, and you consistently make decisions that reflect the trust placed in you.
**What you'll get**
Feel free to take advantage of all that American Airlines has to offer:
+ Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
+ Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
+ 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions and matches to your 401(k) program. Available upon hire, with an immediate X% company contribution and company match up to X% available after one year.
+ Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
+ Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more.
**Feel free to be yourself at American**
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping teammembers reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for peopleon life's journey? Feel free to be yourself at American.
EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY
American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.

**Intro**
Are you ready to explore the world of possibilities - at 35,000 feet and beyond? As a Flight Attendant at American Airlines, you'll bring professionalism, care, and commitment to safety to every flight with our promise of caring for people on life's journey. With over 130,000 team members at American, each one of us has a unique role to play in the success of the airline while creating exceptional experiences for our customers. Join our team and be part of a journey where you'll grow, lead with integrity, and unlock opportunities for you and your family to see the world.
**Why you'll love this job**
+ You'll play a vital role in ensuring the safety, care, and comfort of every customer - while building leadership, confidence, and adaptability that lasts a lifetime.
+ You'll represent our brand with professionalism and pride, as part of a trusted, purpose-driven team making a difference every flight.
+ You'll create welcoming, memorable experiences for every passenger - anticipating needs, actively listening, responding with care, and ensuring every customer feels valued and respected from boarding to landing.
+ Whether you stay in the skies or grow into leadership or corporate roles, this is your entry point into a world of opportunity at American Airlines.
**What you'll do**
As a Flight Attendant Trainee at American, you'll begin your journey with a comprehensive 6 week unpaid training program that equips you to become a certified safety professional, service expert, and trusted representative of our brand. Once certified, you'll be responsible for:
+ Ensuring the safety and comfort of every customer, consistently following FAA regulations and company procedures.
+ Responding with leadership and composure to a variety of emergency and non-emergency situations.
+ Meeting high standards of dependability and professionalism to ensure on-time departures and seamless operations.
+ Demonstrating adaptability and resilience by handling long hours and irregular schedules, while staying composed in a dynamic environment.
+ Adhering to company policies, procedures, and performance standards, including uniform and appearance guidelines.
+ Working independently without direct supervision, while remaining a collaborative and dependable member of the flight crew.
+ Providing exceptional in-flight service, including serving hot and cold meals/beverages and selling onboard products.
+ Handling a wide variety of customer-facing situations, both on and off the aircraft, with professionalism and care.
+ Operating in diverse global environments, including various climates and time zones.
**All you'll need for success**
**Minimum Qualification**
+ Must be at least 20 years of age
+ High school diploma or GED equivalent required
+ Minimum of two years of customer service experience in industries such as retail, hospitality, food service, education, aviation, or social services
+ Height and weight must allow for the safe aircraft operation including the ability to:
+ Sit in a jump seat and fasten the harness without modifications or extenders
+ Navigate throughout the cabin aisle, and operate emergency exits
+ Must possess a valid U.S. or foreign passport with applicable visas, with all documentation valid through at least December 31, 2026. Candidates holding a foreign passport must also have all necessary and valid documentation to legally work and travel as a Flight Attendant within the U.S. and internationally (e.g., work authorization, visas, permanent resident card, etc.). If a candidate holds a foreign passport, it is their responsibility to understand and obtain the required visas.
+ Must have the legal right to work in the United States and ability to travel unrestricted to/from all states and countries that are served by American Airlines
+ Must be willing to relocate based on the company's operational needs
+ Potential base locations include BOS, CLT, DCA, DFW, LGA, LAX, MIA, ORD, PHL, or PHX.
+ Must be available to work nights, weekends, holidays, and extended hours as required
+ Must be able to report for on call (reserve) duty, at your assigned base. Reserve duty may continue for an undetermined number of years.
+ Must be able to professionally represent the American Airlines brand while in the Flight Attendant uniform
o No visible tattoos
o No more than one (1) earring per ear
o No facial piercings
**Preferred Qualifications**
+ Resiliency - You remain composed and adaptable in the face of unexpected challenges, whether it's a medical emergency at 30,000 feet or a last-minute schedule change. Your ability to bounce back and maintain a positive attitude ensures passengers feel safe and supported.
+ Manages Pressure - High-stress situations are part of the job, and you thrive in them. From handling irate passengers to navigating turbulent flights, you stay calm, think clearly, and act decisively to maintain order and comfort.
+ Dependability - your team and passengers count on you. You show up on time, ready to perform your duties with professionalism and care.
+ Customer Service - You bring warmth, empathy, and attentiveness to every interaction. Whether it's assisting a nervous flyer, accommodating special needs, or simply offering a smile, you create memorable experiences that reflect our commitment to hospitality.
+ Models Integrity - Even when no one is watching, you are guided by strong ethics and honesty, and you consistently make decisions that reflect the trust placed in you.
**Skills & Abilities**
+ Ability to read, write, make announcements, give emergency orders, and communicate fluently in the English language
+ Strong safety awareness and ability to perform all safety-related procedures
+ Must be service-oriented with a commitment to customer satisfaction
+ Demonstrate a positive attitude, be self-motivated, and have a desire for success
+ Skilled in problem solving and adapting to dynamic environments
**What you'll get**
Feel free to take advantage of all that American Airlines has to offer:
+ Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
+ Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
+ 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions and matches to your 401(k) program. Available upon hire, with an immediate X% company contribution and company match up to X% available after one year.
+ Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
+ Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more.
**Feel free to be yourself at American**
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping teammembers reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for peopleon life's journey? Feel free to be yourself at American.
EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY
American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.

**Intro**
Are you ready to explore the world of possibilities - at 35,000 feet and beyond? As a Flight Attendant at American Airlines, you'll bring professionalism, care, and commitment to safety to every flight with our promise of caring for people on life's journey. With over 130,000 team members at American, each one of us has a unique role to play in the success of the airline while creating exceptional experiences for our customers. Join our team and be part of a journey where you'll grow, lead with integrity, and unlock opportunities for you and your family to see the world.
**Why you'll love this job**
+ You'll play a vital role in ensuring the safety, care, and comfort of every customer - while building leadership, confidence, and adaptability that lasts a lifetime.
+ You'll represent our brand with professionalism and pride, as part of a trusted, purpose-driven team making a difference every flight.
+ You'll create welcoming, memorable experiences for every passenger - anticipating needs, actively listening, responding with care, and ensuring every customer feels valued and respected from boarding to landing.
+ Whether you stay in the skies or grow into leadership or corporate roles, this is your entry point into a world of opportunity at American Airlines.
**What you'll do**
As a Flight Attendant Trainee at American, you'll begin your journey with a comprehensive 6 week unpaid training program that equips you to become a certified safety professional, service expert, and trusted representative of our brand. Once certified, you'll be responsible for:
+ Ensuring the safety and comfort of every customer, consistently following FAA regulations and company procedures.
+ Responding with leadership and composure to a variety of emergency and non-emergency situations.
+ Meeting high standards of dependability and professionalism to ensure on-time departures and seamless operations.
+ Demonstrating adaptability and resilience by handling long hours and irregular schedules, while staying composed in a dynamic environment.
+ Adhering to company policies, procedures, and performance standards, including uniform and appearance guidelines.
+ Working independently without direct supervision, while remaining a collaborative and dependable member of the flight crew.
+ Providing exceptional in-flight service, including serving hot and cold meals/beverages and selling onboard products.
+ Handling a wide variety of customer-facing situations, both on and off the aircraft, with professionalism and care.
+ Operating in diverse global environments, including various climates and time zones.
**All you'll need for success**
**Minimum Qualification**
+ Must be at least 20 years of age
+ High school diploma or GED equivalent required
+ Minimum of two years of customer service experience in industries such as retail, hospitality, food service, education, aviation, or social services
+ Height and weight must allow for the safe aircraft operation including the ability to:
+ Sit in a jump seat and fasten the harness without modifications or extenders
+ Navigate throughout the cabin aisle, and operate emergency exits
+ Must possess a valid U.S. or foreign passport with applicable visas, with all documentation valid through at least December 31, 2026. Candidates holding a foreign passport must also have all necessary and valid documentation to legally work and travel as a Flight Attendant within the U.S. and internationally (e.g., work authorization, visas, permanent resident card, etc.). If a candidate holds a foreign passport, it is their responsibility to understand and obtain the required visas.
+ Must have the legal right to work in the United States and ability to travel unrestricted to/from all states and countries that are served by American Airlines
+ Must be willing to relocate based on the company's operational needs
+ Potential base locations include BOS, CLT, DCA, DFW, LGA, LAX, MIA, ORD, PHL, or PHX.
+ Must be available to work nights, weekends, holidays, and extended hours as required
+ Must be able to report for on call (reserve) duty, at your assigned base. Reserve duty may continue for an undetermined number of years.
+ Must be able to professionally represent the American Airlines brand while in the Flight Attendant uniform
o No visible tattoos
o No more than one (1) earring per ear
o No facial piercings
**Preferred Qualifications**
+ Resiliency - You remain composed and adaptable in the face of unexpected challenges, whether it's a medical emergency at 30,000 feet or a last-minute schedule change. Your ability to bounce back and maintain a positive attitude ensures passengers feel safe and supported.
+ Manages Pressure - High-stress situations are part of the job, and you thrive in them. From handling irate passengers to navigating turbulent flights, you stay calm, think clearly, and act decisively to maintain order and comfort.
+ Dependability - your team and passengers count on you. You show up on time, ready to perform your duties with professionalism and care.
+ Customer Service - You bring warmth, empathy, and attentiveness to every interaction. Whether it's assisting a nervous flyer, accommodating special needs, or simply offering a smile, you create memorable experiences that reflect our commitment to hospitality.
+ Models Integrity - Even when no one is watching, you are guided by strong ethics and honesty, and you consistently make decisions that reflect the trust placed in you.
**Skills & Abilities**
+ Ability to read, write, make announcements, give emergency orders, and communicate fluently in the English language
+ Strong safety awareness and ability to perform all safety-related procedures
+ Must be service-oriented with a commitment to customer satisfaction
+ Demonstrate a positive attitude, be self-motivated, and have a desire for success
+ Skilled in problem solving and adapting to dynamic environments
**What you'll get**
Feel free to take advantage of all that American Airlines has to offer:
+ Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
+ Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
+ 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions and matches to your 401(k) program. Available upon hire, with an immediate X% company contribution and company match up to X% available after one year.
+ Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
+ Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more.
**Feel free to be yourself at American**
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping teammembers reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for peopleon life's journey? Feel free to be yourself at American.
EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY
American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.

**Intro**
Are you ready to explore the world of possibilities - at 35,000 feet and beyond? As a Flight Attendant at American Airlines, you'll bring professionalism, care, and commitment to safety to every flight with our promise of caring for people on life's journey. With over 130,000 team members at American, each one of us has a unique role to play in the success of the airline while creating exceptional experiences for our customers. Join our team and be part of a journey where you'll grow, lead with integrity, and unlock opportunities for you and your family to see the world.
**Why you'll love this job**
+ You'll play a vital role in ensuring the safety, care, and comfort of every customer - while building leadership, confidence, and adaptability that lasts a lifetime.
+ You'll represent our brand with professionalism and pride, as part of a trusted, purpose-driven team making a difference every flight.
+ You'll create welcoming, memorable experiences for every passenger - anticipating needs, actively listening, responding with care, and ensuring every customer feels valued and respected from boarding to landing.
+ Whether you stay in the skies or grow into leadership or corporate roles, this is your entry point into a world of opportunity at American Airlines.
**What you'll do**
As a Flight Attendant Trainee at American, you'll begin your journey with a comprehensive 6 week unpaid training program that equips you to become a certified safety professional, service expert, and trusted representative of our brand. Once certified, you'll be responsible for:
+ Ensuring the safety and comfort of every customer, consistently following FAA regulations and company procedures.
+ Responding with leadership and composure to a variety of emergency and non-emergency situations.
+ Meeting high standards of dependability and professionalism to ensure on-time departures and seamless operations.
+ Demonstrating adaptability and resilience by handling long hours and irregular schedules, while staying composed in a dynamic environment.
+ Adhering to company policies, procedures, and performance standards, including uniform and appearance guidelines.
+ Working independently without direct supervision, while remaining a collaborative and dependable member of the flight crew.
+ Providing exceptional in-flight service, including serving hot and cold meals/beverages and selling onboard products.
+ Handling a wide variety of customer-facing situations, both on and off the aircraft, with professionalism and care.
+ Operating in diverse global environments, including various climates and time zones.
**All you'll need for success**
**Minimum Qualification**
+ Must be at least 20 years of age
+ High school diploma or GED equivalent required
+ Minimum of two years of customer service experience in industries such as retail, hospitality, food service, education, aviation, or social services
+ Height and weight must allow for the safe aircraft operation including the ability to:
+ Sit in a jump seat and fasten the harness without modifications or extenders
+ Navigate throughout the cabin aisle, and operate emergency exits
+ Must possess a valid U.S. or foreign passport with applicable visas, with all documentation valid through at least December 31, 2026. Candidates holding a foreign passport must also have all necessary and valid documentation to legally work and travel as a Flight Attendant within the U.S. and internationally (e.g., work authorization, visas, permanent resident card, etc.). If a candidate holds a foreign passport, it is their responsibility to understand and obtain the required visas.
+ Must have the legal right to work in the United States and ability to travel unrestricted to/from all states and countries that are served by American Airlines
+ Must be willing to relocate based on the company's operational needs
+ Potential base locations include BOS, CLT, DCA, DFW, LGA, LAX, MIA, ORD, PHL, or PHX.
+ Must be available to work nights, weekends, holidays, and extended hours as required
+ Must be able to report for on call (reserve) duty, at your assigned base. Reserve duty may continue for an undetermined number of years.
+ Must be able to professionally represent the American Airlines brand while in the Flight Attendant uniform
o No visible tattoos
o No more than one (1) earring per ear
o No facial piercings
**Preferred Qualifications**
+ Resiliency - You remain composed and adaptable in the face of unexpected challenges, whether it's a medical emergency at 30,000 feet or a last-minute schedule change. Your ability to bounce back and maintain a positive attitude ensures passengers feel safe and supported.
+ Manages Pressure - High-stress situations are part of the job, and you thrive in them. From handling irate passengers to navigating turbulent flights, you stay calm, think clearly, and act decisively to maintain order and comfort.
+ Dependability - your team and passengers count on you. You show up on time, ready to perform your duties with professionalism and care.
+ Customer Service - You bring warmth, empathy, and attentiveness to every interaction. Whether it's assisting a nervous flyer, accommodating special needs, or simply offering a smile, you create memorable experiences that reflect our commitment to hospitality.
+ Models Integrity - Even when no one is watching, you are guided by strong ethics and honesty, and you consistently make decisions that reflect the trust placed in you.
**What you'll get**
Feel free to take advantage of all that American Airlines has to offer:
+ Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
+ Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
+ 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions and matches to your 401(k) program. Available upon hire, with an immediate X% company contribution and company match up to X% available after one year.
+ Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
+ Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more.
**Feel free to be yourself at American**
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping teammembers reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for peopleon life's journey? Feel free to be yourself at American.
EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY
American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.

**Intro**
Are you ready to explore the world of possibilities - at 35,000 feet and beyond? As a Flight Attendant at American Airlines, you'll bring professionalism, care, and commitment to safety to every flight with our promise of caring for people on life's journey. With over 130,000 team members at American, each one of us has a unique role to play in the success of the airline while creating exceptional experiences for our customers. Join our team and be part of a journey where you'll grow, lead with integrity, and unlock opportunities for you and your family to see the world.
**Why you'll love this job**
+ You'll play a vital role in ensuring the safety, care, and comfort of every customer - while building leadership, confidence, and adaptability that lasts a lifetime.
+ You'll represent our brand with professionalism and pride, as part of a trusted, purpose-driven team making a difference every flight.
+ You'll create welcoming, memorable experiences for every passenger - anticipating needs, actively listening, responding with care, and ensuring every customer feels valued and respected from boarding to landing.
+ Whether you stay in the skies or grow into leadership or corporate roles, this is your entry point into a world of opportunity at American Airlines.
**What you'll do**
As a Flight Attendant Trainee at American, you'll begin your journey with a comprehensive 6 week unpaid training program that equips you to become a certified safety professional, service expert, and trusted representative of our brand. Once certified, you'll be responsible for:
+ Ensuring the safety and comfort of every customer, consistently following FAA regulations and company procedures.
+ Responding with leadership and composure to a variety of emergency and non-emergency situations.
+ Meeting high standards of dependability and professionalism to ensure on-time departures and seamless operations.
+ Demonstrating adaptability and resilience by handling long hours and irregular schedules, while staying composed in a dynamic environment.
+ Adhering to company policies, procedures, and performance standards, including uniform and appearance guidelines.
+ Working independently without direct supervision, while remaining a collaborative and dependable member of the flight crew.
+ Providing exceptional in-flight service, including serving hot and cold meals/beverages and selling onboard products.
+ Handling a wide variety of customer-facing situations, both on and off the aircraft, with professionalism and care.
+ Operating in diverse global environments, including various climates and time zones.
**All you'll need for success**
**Minimum Qualification**
+ Must be at least 20 years of age
+ High school diploma or GED equivalent required
+ Minimum of two years of customer service experience in industries such as retail, hospitality, food service, education, aviation, or social services
+ Height and weight must allow for the safe aircraft operation including the ability to:
+ Sit in a jump seat and fasten the harness without modifications or extenders
+ Navigate throughout the cabin aisle, and operate emergency exits
+ Must possess a valid U.S. or foreign passport with applicable visas, with all documentation valid through at least December 31, 2026. Candidates holding a foreign passport must also have all necessary and valid documentation to legally work and travel as a Flight Attendant within the U.S. and internationally (e.g., work authorization, visas, permanent resident card, etc.). If a candidate holds a foreign passport, it is their responsibility to understand and obtain the required visas.
+ Must have the legal right to work in the United States and ability to travel unrestricted to/from all states and countries that are served by American Airlines
+ Must be willing to relocate based on the company's operational needs
+ Potential base locations include BOS, CLT, DCA, DFW, LGA, LAX, MIA, ORD, PHL, or PHX.
+ Must be available to work nights, weekends, holidays, and extended hours as required
+ Must be able to report for on call (reserve) duty, at your assigned base. Reserve duty may continue for an undetermined number of years.
+ Must be able to professionally represent the American Airlines brand while in the Flight Attendant uniform
o No visible tattoos
o No more than one (1) earring per ear
o No facial piercings
**Preferred Qualifications**
+ Resiliency - You remain composed and adaptable in the face of unexpected challenges, whether it's a medical emergency at 30,000 feet or a last-minute schedule change. Your ability to bounce back and maintain a positive attitude ensures passengers feel safe and supported.
+ Manages Pressure - High-stress situations are part of the job, and you thrive in them. From handling irate passengers to navigating turbulent flights, you stay calm, think clearly, and act decisively to maintain order and comfort.
+ Dependability - your team and passengers count on you. You show up on time, ready to perform your duties with professionalism and care.
+ Customer Service - You bring warmth, empathy, and attentiveness to every interaction. Whether it's assisting a nervous flyer, accommodating special needs, or simply offering a smile, you create memorable experiences that reflect our commitment to hospitality.
+ Models Integrity - Even when no one is watching, you are guided by strong ethics and honesty, and you consistently make decisions that reflect the trust placed in you.
**Skills & Abilities**
+ Ability to read, write, make announcements, give emergency orders, and communicate fluently in the English language
+ Strong safety awareness and ability to perform all safety-related procedures
+ Must be service-oriented with a commitment to customer satisfaction
+ Demonstrate a positive attitude, be self-motivated, and have a desire for success
+ Skilled in problem solving and adapting to dynamic environments
**What you'll get**
Feel free to take advantage of all that American Airlines has to offer:
+ Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
+ Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
+ 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions and matches to your 401(k) program. Available upon hire, with an immediate X% company contribution and company match up to X% available after one year.
+ Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
+ Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more.
**Feel free to be yourself at American**
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping teammembers reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for peopleon life's journey? Feel free to be yourself at American.
EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY
American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

It is all about learning and growing.

Our Licensed Insurance Customer Service role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month.

Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.

For new hires starting in September, October and November we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment.

We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our Phoenix office . This schedule requires working evenings until 8:30PM Local Time to include a permanent Saturday or Sunday. This role include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday.

As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members’ financial security.

What you'll do:

• Facilitate the member experience by answering phone calls, emails, and other requests from members.
• Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states.
• Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs.
• Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels.
• Maintain required Property & Casualty (P&C) licenses and state registrations.
• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• High School Diploma or GED equivalent
• Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed
• 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience
• Ability to prioritize and multi-task, including navigating through multiple business applications

What sets you apart:

• US military experience through military service or a military spouse/domestic partner
• Prior experience in a fast-paced contact center environment

Compensation range: The hiring range for this position is: $7,529 - 50,029.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

It is all about learning and growing.

Our Licensed Insurance Customer Service role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month.

Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.

For new hires starting in September, October and November we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment.

We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our Phoenix office . This schedule requires working evenings until 8:30PM Local Time to include a permanent Saturday or Sunday. This role include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday.

As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members’ financial security.

What you'll do:

• Facilitate the member experience by answering phone calls, emails, and other requests from members.
• Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states.
• Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs.
• Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels.
• Maintain required Property & Casualty (P&C) licenses and state registrations.
• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• High School Diploma or GED equivalent
• Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed
• 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience
• Ability to prioritize and multi-task, including navigating through multiple business applications

What sets you apart:

• US military experience through military service or a military spouse/domestic partner
• Prior experience in a fast-paced contact center environment

Compensation range: The hiring range for this position is: $7,529 - 50,029.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

It is all about learning and growing.

Our Licensed Insurance Customer Service role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month.

Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.

For new hires starting in September, October and November we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment.

We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our Phoenix office . This schedule requires working evenings until 8:30PM Local Time to include a permanent Saturday or Sunday. This role include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday.

As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members’ financial security.

What you'll do:

• Facilitate the member experience by answering phone calls, emails, and other requests from members.
• Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states.
• Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs.
• Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels.
• Maintain required Property & Casualty (P&C) licenses and state registrations.
• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• High School Diploma or GED equivalent
• Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed
• 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience
• Ability to prioritize and multi-task, including navigating through multiple business applications

What sets you apart:

• US military experience through military service or a military spouse/domestic partner
• Prior experience in a fast-paced contact center environment

Compensation range: The hiring range for this position is: $7,529 - 50,029.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.