91,365 Flight Attendants jobs in the United States

Supervisor, Crew Scheduling - Flight Attendants

75219 Dallas, Texas American Airlines

Posted 5 days ago

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Job Description

**Intro**
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
**Why you'll love this job**
+ This job is a member of the Crew Scheduling Team within the Integrated Operations Division.
+ Responsible for coordinating the daily operational requirements including, but not limited to, shift coverage for FA Crew Schedulers, overseeing the scheduling, rescheduling and reassignment of flight attendant crew members at each base.
**What you'll do**
+ Coordinates the coverage of open sequences for each crew base according to the provisions of the JCBA contractual labor agreement(s) and FAR 121 Limitations
+ Assists the Manager on Duty with daily operational requirements and ensures that any open time incurred due to operational causes (such as weather, irregular operations, charters, ferries, equipment substitutions, etc.) is allocated to a base that can cover the operation in the most expeditious and cost efficient way possible
+ Supervises, leads, and guides a team of Crew Schedulers
+ Conducts ongoing performance conversations with the goal to increase continual improvement with job performance
+ Coaches, counsels and recognizes individuals team members as the situation warrants
+ Motivates team for continual improvement in process and internal customer experience
+ Assists the Senior Manager with special assignments as necessary
+ Attends crew system meetings and provides feedback and direction on behalf of Flight Attendant scheduling
+ Participates in regular meetings with APFA and Labor
+ Leads extensive grievance and pay claim research
+ Participates in the development and revision of contractual materials and presentations
+ Researches and provides coverage report updates
+ Willing and able to work extra hours to meet operational needs
+ Ability to work all shifts including holidays and weekends in a 24/7 365 day per year operation
+ Ability to work overtime as required, sometimes with little or no advance notice
**All you'll need for success**
**Minimum Qualifications- Education & Prior Job Experience**
+ High School diploma or GED equivalency
+ 3 years job related experience
**Preferred Qualifications- Education & Prior Job Experience**
+ 2 years Crew Scheduling experience
+ Experience working with a contract labor group and knowledge of Flight Attendant JCBA
**Skills, Licenses & Certifications**
+ Knowledge of Microsoft Office to include Word, Excel, Outlook, etc.
+ Strong customer service and communication skills with the ability interact effectively with all levels throughout the organization
+ Ability to work in a highly stressful environment on a daily basis
+ Ability to be able to exercise sound judgment in making decisions based on information gathered/reviewed
+ Ability to be flexible and capable of adapting to constant change
+ Cognitive skills to read and understand numbers and letters, and the ability to apply that knowledge
+ Ability to prepare written and verbal presentations
+ Ability to learn computer applications and apply knowledge
+ Ability to prioritize tasks
+ Ability to handle multiple tasks concurrently
+ Ability to work well under pressure and deadlines
+ Ability to work with minimal supervision
+ Ability to report to work on a regular and timely basis
+ Ability to manually complete duties in the event of computer or system outages
+ Ability to communicate effectively with crew members, Flight Service Department, Labor Relations and APFA regarding contractual and FAR Limitations and assignments
+ Ability to understand the 24-hour clock and worldwide time zones in daily conversations with crew members
+ Ability to read, understand and comprehend the JCBA labor agreement
+ Ability to lead and guide a number of direct reports in their daily duties
+ Ability to interact effectively with Flight Service, APFA and Senior Management
+ Ability to coordinate and delegate work assignments. Must comply with the AA Attendance policy
**What you'll get**
Feel free to take advantage of all that American Airlines has to offer:
+ Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
+ Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
+ Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
+ 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
+ Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
**Feel free to be yourself at American**
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY
American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.
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Customer Service

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Remote $75000 - $95000 per year phorn co LTD

Posted 6 days ago

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Job Description

Full time Permanent

Job Summary:
We are seeking an experienced and results-oriented Project Manager to lead and manage projects from inception through completion. The ideal candidate will be responsible for coordinating internal teams and external stakeholders to deliver projects that meet business goals, timelines, and budget constraints. This role requires a strategic thinker with excellent communication, problem-solving, and leadership skills who can manage multiple priorities in a fast-paced environment.

Key Responsibilities:
* Define project scope, goals, deliverables, and success criteria in collaboration with senior management and stakeholders.
* Develop comprehensive project plans, schedules, resource allocations, and budgets.
* Lead cross-functional project teams, ensuring timely task completion and alignment with project goals.
* Identify project risks, develop mitigation strategies, and manage changes in scope, schedule, or budget.
* Track and report project performance using appropriate tools and KPIs.
* Manage stakeholder expectations and maintain effective communication throughout the project lifecycle.
* Organize and lead project meetings, including kick-offs, stand-ups, and retrospectives.
* Ensure compliance with company policies, procedures, and quality standards.
* Evaluate project outcomes and prepare post-project reports and analysis.

Qualifications:
* Bachelor’s degree in Project Management, Business, Engineering, Computer Science, or a related field.
* 3–7 years of experience in project management (specific industry experience is a plus).
* Project Management Professional (PMP), PRINCE2, or equivalent certification is strongly preferred.
* Proficiency with project management tools such as Microsoft Project, Asana, Trello, Jira, or similar.
* Strong leadership, negotiation, and conflict-resolution skills.
* Excellent organizational and time management abilities.
* Experience with Agile/Scrum, Waterfall, or hybrid methodologies.
* Strong written and verbal communication skills.

Preferred Qualifications:
* Master’s degree in a related field.
* Agile certifications (e.g., Certified ScrumMaster, SAFe).
* Experience managing vendor relationships and third-party integrations.
* Technical background or familiarity with [industry-specific technologies/tools].

Key Competencies:
* Strategic Thinking
* Stakeholder Management
* Risk Management
* Communication and Influence
* Problem Solving
* Budgeting and Financial Acumen
* Adaptability and Resilience
* Team Leadership

Working Conditions:
* Standard office hours, with flexibility depending on project demands.
* Remote or hybrid work options may be available.
* Occasional travel may be required.

Employee Benefits:
We believe in rewarding our team with competitive compensation and a comprehensive benefits package that promotes well-being, work-life balance, and professional growth.
Core Benefits:
* Competitive salary with performance-based bonuses
* Health, dental, and vision insurance
* Life and accidental death insurance
* Paid time off (vacation, sick days, personal days)
* Paid holidays
* Retirement plan with company match (e.g., 401(k))
* Short-term and long-term disability coverage
* Employee wellness programs
Professional Development:
* Annual training and development allowance
* Reimbursement for certification and continuing education
* Internal mobility and career growth opportunities
* Access to conferences, workshops, and industry events
Work-Life Balance & Perks:
* Flexible work hours and remote work options
* Employee Assistance Program (EAP)
* Team-building activities and off-site retreats
* Casual dress code
* Recognition and rewards programs
* Parental leave and family support policies
Closing Statement:
If you are enthusiastic about Project Management and eager to join a forward-thinking team, we encourage you to apply.

EEO Statement:
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Company Details

We achieve this success without ever compromising our values by providing quality construction practices, effective communication, and a deep understanding of the building environment. Our long history in New York City and the Tri-State area enables us to navigate agencies and regulations with ease and to anticipate issues before they become problems. This experience ensures that each project is completed seamlessly and responsibly. As a commercial construction company, we support New York City’s businesses today and inspire what’s yet to come tomorrow. At Konstruction, we help every client see their vision come to life.
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customer service

Premium Job
Remote $50 - $80 per hour Sun Life

Posted 7 days ago

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Job Description

Full time Permanent
  • Inputting and Processing Data: Entering data from various sources, such as paper documents or digital files, into computer systems or databases.

  • Verifying Data Accuracy: Comparing data against source documents and correcting any errors or discrepancies to ensure information is correct.

  • Updating Records: Maintaining and updating existing records in databases or spreadsheets.

  • Organizing Information: Arranging data into appropriate file systems or spreadsheets for efficient management.

  • Generating Reports: Creating summaries or reports based on the collected and organized data.

  • Maintaining Confidentiality: Adhering to protocols for protecting sensitive or confidential information.

Key Skills and Qualifications

  • Typing Skills: Fast and accurate typing is essential.

  • Attention to Detail: Meticulous attention to detail is crucial for data accuracy and quality control.

  • Computer Proficiency: Strong knowledge of Microsoft Office Suite, especially Excel, is a common requirement.

  • Organizational Skills: Ability to prioritize and manage tasks, often in a fast-paced environment.

  • Communication Skills: Good verbal and written communication skills are beneficial.

  • Education: A high school diploma is generally required, with some employers preferring an associate's or bachelor's degree.

Company Details

Sun Life’s roots run deep in Canada, where our company began more than 100+ years ago. Our business started with the sale of insurance and has expanded to offer wealth solutions and customized health programs to our clients. Today we are an industry leader touching the lives of millions of individuals and thousands of companies across the country – and many more millions of clients around the world. We are in the business of helping US/Canadians achieve lifetime financial security and live healthier lives. And as a leader in Group Benefits, Group Retirement Services and Individual Insurance and Wealth, we do so by offering a full range of trusted products and services that put our clients’ needs first. Working from our financial centres across the country, our advisors form the largest dedicated life, health and investment services network in USA and Canada. We have nearly 2,700 advisors in more than 1,100 communities across the country. They are equipped with the latest industry data, knowledge and best practices to be able to provide Americans/Canadians with solutions to achieve lifetime financial security.
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Customer Service

Premium Job
$17 - $27 1 fleetmanagement

Posted 14 days ago

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Job Description

We are seeking a friendly and detail-oriented Customer Service Support Associate to join our team. The ideal candidate will provide excellent service to our customers, process orders accurately, and ensure a welcoming boutique environment.

Responsibilities:

Greet and assist customers professionally


Communicate clearly with customers regarding order details

Assist with inventory tracking s and order deadlines

Qualifications:


Excellent communication and customer service abilities

Computer proficiency and accurate data entry

Ability to multitask in a fast-paced environment

Flexibility to work evenings and weekends

Full-time, up to 40 hours per week

Skills

Strong leadership and team management abilities.

Exceptional organizational and time-management skills.

Analytical and problem-solving mindset.

High attention to detail and accuracy under pressure.

Ability to handle confidential information with integrity.

Benefits

Competitive salary with performance-based incentives.

Comprehensive health, dental, and vision insurance.

401(k) retirement savings plan with company match.

Paid time off, holidays, and wellness programs.

Professional development and growth opportunities.

Company Details

Fleet management is a leading provider of fleet management solutions, helping businesses streamline their transportation operations and maximize efficiency. We specialize in managing vehicle fleets of all sizes by offering services such as GPS tracking, maintenance scheduling, fuel management, driver compliance, and safety monitoring. Our solutions are designed to reduce costs, improve productivity, and ensure regulatory compliance while enhancing overall fleet performance. With advanced technology and a dedicated support team, we deliver reliable, data-driven insights that empower companies to make smarter decisions. At fleet management, our mission is to keep businesses moving safely, efficiently, and sustainably.
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Customer Service

Premium Job
Remote $35 - $45 per hour American Tri-Star Insurance Services Inc

Posted 9 days ago

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Job Description

Part Time Permanent

We are looking for a customer-oriented service representative. A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Responsibilities Customer Service Responsibilities list:
  • Manage large amounts of incoming phone calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Company Details

At American Tri-Star Insurance, we offer unparalleled personal insurance packages designed to provide comprehensive coverage for you and your family. Our top priority is to safeguard you from unforeseen challenges before they arise. When you reach out to us, our dedicated team will guide you through your options, answer all of your questions, and help you choose the perfect coverage tailored to your unique needs.
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Customer service

Premium Job
Remote $25 - $30 per hour Gulf Maritime Shipping

Posted 23 days ago

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Job Description

Full time Permanent

Seeking a friendly, agile, and detail-oriented Remote Customer Service Representative to deliver exceptional support across phone, email, chat, and social media. You'll be the frontline ambassador for our brand resolving inquiries, building trust, and representing our values in every interaction.

Customer Interaction: Handle inquiries via email, phone, chat, and social media promptly and professionally

Issue Resolution: Troubleshoot product or service issues, resolve complaints with empathy, escalate when necessary, and follow up ensuring customer satisfaction.

Order Processing & Returns: Assist with orders, tracking, returns, and payments accurately.

Performance Metrics: Adhere to quality standards and KPIs, such as response time, resolution rate, and customer satisfaction.

Remote Flexibility: Work from home with flexible hours for better work-life balance.

Learning & Growth: Training and progression opportunities; a stepping stone to roles in management.

Standard Employment Perks Benefits may include health insurance, 401(k), flexible scheduling, and vision insurance. Example cited from a real listing:
  • 401(k) + matching
  • Health, Vision Insurance
  • Flexible schedule

Company Details

Gulf Maritime Shipping is a leading logistics operator offering a comprehensive range of services in customs clearance and transportation across the UAE, GCC, and the wider Middle East. As a one-stop destination for transport and logistics solutions, we are committed to delivering seamless, efficient, and reliable services tailored to meet the dynamic needs of our clients
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Customer Service

81611 Carbondale, Colorado Fedex

Posted today

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Job Description

POSITION SUMMARY:
The Lead Consultant is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping, and consistently delivers a positive customer experience to all customers. The Lead Consultant's time will be spent taking customer orders; coordinating store activities; providing pricing information; recommending the appropriate FedEx Office products and services; producing complex orders; operating equipment that requires advanced operational knowledge and expertise; managing, monitoring and facilitating all production processes. The Lead Consultant performs their duties utilizing consultative skills to anticipate needs, suggest alternatives and provide solutions to colleagues and customers. With leadership direction, the Lead Consultant may provide direction to the Consultant and solve escalated customer issues.

GENERAL DUTIES AND RESPONSIBILITIES:

(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)
  • Demonstrates consultative behaviors to ensure friendly, polite, expert service is delivered to all customers
  • Manages production flow to ensure all production orders are done right and on time
  • Takes customer orders, giving pricing information, performs consultative selling to customers, and recommends FedEx Office products and services tracks and logs all production jobs
  • Takes lead responsibility for digital imaging, scheduling and running black and white or color production on full service orders, including finishing services and large job management
  • Sets up complex orders and performs multiple tasks at the same time
  • Responsible for ensuring quality during and after production process
  • Ensures communication among shifts
  • Coordinates pick-up and delivery of customer orders
  • May provide leadership to team members on an assigned shift
  • Assists in the training of store team members
  • Collates, sorts and organizes customer orders
  • Operates the Point of Sale terminal (POS), handles financial transactions and makes change
  • Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits
  • Follows instructions of supervisors and assists other team members in performing store functions
  • Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety and security policies and procedures
  • Secondary responsibility for coordination of all shipping related services and activities, to include:
  • Provides customer service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates
  • Ensures quality customer service is given to customers by providing packaging services, as well as offering information about company products and services
  • Offers assistance to customers by suggesting appropriate shipping methods. Maintains inventory of shipping supplies
  • Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels
  • All other duties as needed or required


MINIMUM QUALIFICATIONS AND REQUIREMENTS:
  • High school diploma or equivalent education
  • 2+ years of specialized experience
  • Excellent verbal and written communication skills


ESSENTIAL FUNCTIONS:
  • Ability to stand during entire shift, excluding meal and rest periods
  • Ability to move and lift 55 pounds
  • Ability, on a consistent basis, to bend/twist at the waist and knees
  • Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
  • Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
  • Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
  • Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
  • Ability, on a consistent basis, to work with minimal supervision
  • Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position


Preferred Qualifications:

Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the salary information represents the job level minimum and the job level maximum. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Pay: $19.75 - $23.22/hr

Additional Details:
Posting Date:
FedEx Office postings will be posted either 90 calendar days or until all position(s) on that posting are filled or closed, whichever comes first.

Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions.
  • Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
  • Applies Quality concepts presented at training during daily activities.
  • Supports FedEx Office Quality initiatives.

FedEx Office is an Equal Opportunity Employer including, Vets/Disability.

FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email .

FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate's criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia's fair chance hiring law.

For more information, click here .

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