128 Fmcg jobs in Columbus

• Process RMAs and warranty claims accurately and efficiently
• Coordinate with service centers and customers to manage return timelines
• Maintain detailed records through NetSuite case management system
• Identify product or service trends based on warranty data and recommend improvements
• Track returns and collaborate with logistics and inventory teams
• Act as the main point of contact for customer warranty concerns
• Answer inbound calls and provide exceptional customer support
• Ensure timely and effective resolution of customer inquiries
• Provide product information and technical support as needed

• High school diploma or GED required; Associate or Bachelor's degree in business or related field preferred
• Previous experience in customer service, returns processing, or warranty management
• Strong communication and organizational skills
• Proficient in Microsoft Office Suite; experience with NetSuite or similar ERP/CRM systems a plus
• Ability to work both independently and collaboratively
• Experience in power equipment or similar technical product industries is a plus

• Contract
• On-site

• Preference for 1 of the following:

• College Degree OR
• Previous contact center experience.

• At least 1 year of customer service, sales, or call center experience.
• Ability to contribute in a fast paced, team-oriented environment.
• Aptitude to multi-task and adjust quickly to change in a busy financial service center.
• Highly professional, career driven, and committed to World-Class Service.

• Handle incoming phone calls regarding various service inquiries on accounts.
• Respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.
• Functional support areas include Cash Management products and services, Online and Mobile app, and general

• Answer emails and telephone calls from customers and assist them in their needs, such as identifying and interchanging product.
• Enter and maintain sales orders and expedite previous sales orders.
• Accurately quote product to the customer.
• Purchase product directly from the manufacturer.
• Assist and support the outside sales staff, including customer follow-up.
• Identify and document cost savings.
• Capture over-the-counter sales with walk in customers.
• May perform occasional duties in the warehouse, such as shipping and receiving.
• Responsible for other duties as they are assigned.

• High School Diploma or GED required.
• 1 years in a customer service or sales environment preferred.
• Strong Microsoft Outlook and general computer skills.
• Great communication and telephone skills.
• Exceptional math skills.
• Ability to work independently and in a team environment.
• Must be able to lift 50 pounds of product.
• Ability to multitask and prioritize tasks.

• Basic product knowledge of bearings and power transmission products, with emphasis placed on mechanical aptitude.

Ready to be pushed beyond what you think you’re capable of?

At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.

To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems.

Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be.

While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.

Coinbase is seeking experienced backend engineers to join our team to build out the next generation of crypto-forward products and features. You will solve unique, large scale, highly complex technical problems, bridging the constraints posed by web-scale applications and blockchain technology. You will help build the next generation of systems to make cryptocurrency accessible to everyone across the globe, operating real-time applications with high frequency, low latency updates, and managing the most secure, dockerized infrastructure running in the cloud.

The Consumer Product Group engineers strive to make the Coinbase retail app the easiest-to-use and fastest experience for accessing the crypto. Our goal is to be the #1 self custody wallet measured by MTU’s and download share. Wallet is the future of web3 and of Coinbase. Suite of products include: Coinbase app, advance trade, dapps, and staking.

What you'll be doing:

• Decompose our monolithic Rails app into microservices

• Articulate a long term vision for maintaining and scaling our backend systems.

• Work with engineers, designers, product managers and senior leadership to turn our product and technical vision into a tangible roadmap every quarter.

• Write high quality, well tested code to meet the needs of your customers

What we look for in you:

• You have at least 2+ years of experience in software engineering.

• You’ve designed, built, scaled and maintained production services, and know how to compose a service oriented architecture.

• You write high quality, well tested code to meet the needs of your customers.

• You’re passionate about building an open financial system that brings the world together.

Nice to haves:

• You have gone through a rapid growth in your company (from startup to mid-size).

• You’ve build growth experiments or A/B tests.

• You have experience with Blockchains (such as Bitcoin, Ethereum etc.)

• You have experience decomposing a large monolith into microservices.

• You’ve worked with Golang, Ruby, Docker, Sinatra, Rails, Postgres, MongoDB or Redshift.

• You’ve built financial, high reliability or security systems.

• You have Crypto-forward experience, including familiarity with onchain activity such as interacting with Ethereum addresses, using ENS, and engaging with dApps or blockchain-based services.

Job #: GCBE04US

*Answers to crypto-related questions may be used to evaluate your onchain experience.

#LI-Remote

For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. Your interview responses, in the form of a voice recording and/or transcript will be assessed in terms of the job qualifications and characteristics listed in the position description above by a human recruiter.

For other select roles, Coinbase is piloting BrightHire, an AI interview intelligence platform, to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.

Depending on your role and stage in the application process, you will be informed of the specifics regarding which tool(s) will be used as part of the interview process.

These interview tools enable us to give a greater number of candidates an initial interview who meet our mandatory hiring criteria. The above pilots are for testing purposes and Coinbase will not use AI to make an employment decision. To request a reasonable accommodation due to disability, please contact

Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)).

Pay Range:

$147,000—$174,000 USD

Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.

Commitment to Equal Opportunity

Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Employee Rights and the Know Your Rights notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.

Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations(at)coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).

Global Data Privacy Notice for Job Candidates and Applicants

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here.

AI Disclosure

For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.

For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.

The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment . To request a reasonable accommodation due to disability, please contact accommodations(at)coinbase.com

Ready to be pushed beyond what you think you’re capable of?

At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.

To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems.

Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be.

While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.

Coinbase is seeking experienced frontend engineers to join our team to build out the next generation of crypto-forward products and features. You will help build the next generation of systems to make cryptocurrency accessible to everyone across the globe.

The Consumer Product Group engineers strive to make the Coinbase retail app the easiest-to-use and fastest experience for accessing the crypto. In 2024, our goal is to be the #1 self custody wallet measured by MTU’s and download share. Wallet is the future of web3 and of Coinbase. Suite of products include: Coinbase app, advance trade, dapps, and staking.

What you'll be doing:

• Design secure and highly reliable services to integrate with blockchains and add new cryptocurrency assets to Coinbase, Pro, Custody among other business units.

• Build a mass market interface for digital currency apps by adding new functionality to existing cryptocurrencies (i.e. staking, voting, predicting).

• Write infrastructural services that provide secure storage, accounting and transactional services to help our customers

Customer Support Specialist

• Are you a customer service enthusiast who loves solving complex problems?

• Do you have a keen eye for detail and excellent analytical skills?

• Would your friends describe you as a self-starter who takes pride in your work and enjoys collaborating with others?

If so, we have an exciting opportunity for you at The Greentree Group!

WHO WE ARE

The Greentree Group is a dynamic, innovative, and thriving company that specializes in delivering advanced technology solutions to federal, state, and commercial clients. With a team of highly skilled professionals, we provide cutting-edge services and are always pushing the boundaries of what’s possible.

What sets us apart is our commitment to excellence and our passion for the work we do. At The Greentree Group, we are driven by a shared sense of purpose and a desire to make a difference in the lives of people around us. Whether it's helping our clients achieve their goals, developing innovative solutions to complex problems, or giving back to the community, we are dedicated to making a positive impact.

We also believe in investing in our people and providing them with opportunities for growth, development, and advancement. We offer a dynamic and supportive work environment, a culture of continuous learning, and a wide range of benefits and perks that promote work-life balance and personal well-being.

Whether you're a seasoned expert or just starting out in your career, if you're passionate about technology, committed to excellence, and eager to take on new challenges, we want to hear from you!

ABOUT THE OPPORTUNITY

As a Customer Support Specialist, you will have the opportunity to work with cutting-edge technologies and collaborate with a talented team of professionals. Your role will be critical in supporting our Customer in Reynoldsburg, OH. Join us and be part of our mission to make a difference!

SOME RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

• Provide Enterprise Customer Service Center support, which includes handling inbound calls and email inquiries to ensure customer needs are identified, addressed, and documented in the appropriate system.

• Aiding users in executing system functions and navigating business processes.

• Providing guidance to stakeholders on completing tasks correctly.

• Executing case management duties on tactical tasks and activities.

• Providing documentation support.

• Providing high-level and in-depth analysis of customer care processes.

• Support teammates in a collaborative work environment.

MINIMUM QUALIFICATIONS:

• Bachelor's Degree in a related field. Experience in lieu of degree may be considered.

• Minimum one (1) to three (3) years' experience in a business environment.

• Strong customer service and support skills.

• Provide accuracy and consistency through thoroughness in all details and tasks.

• Exceptional organizational and time management skills.

• Ability to work well independently and as part of a team.

• Strong problem-solving, analytical and communication skills.

• Excellent written and oral communications skills.

• Candidates must be U.S. Citizens.

DESIRED QUALIFICATIONS:

• Help Desk software experience.

• Experience in issue escalation, resolution, and de-escalation techniques.

• Proficiency in MS Office including Excel, Word, PowerPoint, and Access.

• Previous experience in a Consulting capacity.

We believe in fostering a positive, inclusive culture that values diversity, teamwork, and personal growth. With opportunities for advancement and a supportive community of colleagues, The Greentree Group is the perfect place to build your career. Learn more about us at Please note that this role may require a National Agency Check (NAC) and/or background check, and relocation assistance is not available at this time.

Greentree is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, national origin, age, sexual orientation, gender identity, genetic information, or status as a qualified individual with a disability or protected veteran.

Compensation / Salary Range: Greentree adheres to federal, state, and local regulations. This is a Full-Time, Salary, Exempt position. The following salary range is what we reasonably expect to pay but is contingent and subject to a variety of factors, including but not limited to years of experience, education, certification(s), training, specialized skills, responsibilities, etc.

Salary Range: $45,000 to $55,000

Bonuses: Greentree has an employee referral bonus, as well as employee bonuses based on employee contributions and Greentree’s yearly performance.

Top Benefits

Core Benefits 100% paid by Greentree: Employee Medical Premium on the High Deductible Health Plan (HDHP), Basic Life Insurance and AD&D, Short-Term Disability (STD), Long-Term Disability (LTD), Health Reimbursement

About Client: Client is a global financial services firm that provides a wide range of investment banking, securities, wealth management, and investment management services. It is a prominent global financial services firm with a rich history and a strong presence in the financial industry.The Client is committed to corporate responsibility and sustainability. It aims to make a positive impact on society through various initiatives, such as promoting environmental sustainability, supporting diversity and inclusion, and engaging in philanthropic activities.Rate: $19.17HrJob Description: Client Support Service Professionals handle incoming phone calls regarding various service inquiries on *** accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include *** Cash Management products and services, *** Online (client website) and Mobile app, and general