77 Fmcg jobs in Columbus

CPC Processor Customer Support

43224 Columbus, Ohio Datavant

Posted 3 days ago

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Job Description

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.

Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.

By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.

Position Highlights:

This is a Remote role (Call Center).

  • Full-Time: Monday-Friday 8:30-5:00 PM OR 8:00-4:30pm EST

  • Location: This role will be performed Remote - WFH

  • Processing medical records along with by taking calls from patients, insurance companies, and attorneys to provide medical records status

  • Documenting information on multiple platforms using two computer monitors.

  • Preferred Customer Service and Data Entry and Release of Information experience

  • Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan with matching contributions & Tuition Reimbursement

You will:

  • Answer and conduct business on the telephone while maintaining excellent Customer Service. This includes: 100%

  • Answering release of information related telephone calls and inquiries accurately and timely.

  • Review, research, resolve and respond to inquiries that are received via telephone, email or written correspondence.

  • Document all calls, inquiries and resolution in detail in appropriate areas of our software systems.

  • Follow all department and/or site specific processes and procedures accordingly.

  • Meet and maintain the department's productivity and quality assurance expectations.

  • Responsible for following all company policies and procedures as posted or communicated by management.

  • Maintain confidentiality by keeping all information seen and heard within the boundaries of the role in the strictest confidence.

  • Maintains a high level of professionalism and good rapport with co-workers and members of management

  • Maintain open lines of communication with other employees and members of management in regards to any problems, complaints, incidents, etc. immediately.

  • Performs work in accordance with the training and direction provided and adheres to facility specific procedures

  • Attends mandatory employee in-service meetings and/or training sessions, if so directed

  • Maintain an acceptable attendance record and reports to work as scheduled.

  • Performs other duties as assigned.

What you will bring to the table:

  • High school diploma or equivalent. (Must be from an Accredited Institute recognized by the State Dept. of Education.)

  • Friendly, professional manner of communication. Good customer service skills.

  • Experience with multi-line phone system is required. Computer proficiency: Knowledge of MS-Office at intermediate/advanced level and one year experience would be beneficial.

  • Experience in the following fields would be beneficial: Data Entry, Medical Records, Health Care, Insurance Claims Processing and Proof Reading/Editing of Documents

  • Ability to stay organized while working quickly. Strong attention to detail is also required.

  • Passing annual Introductory HIPAA examination. (Testing to be given annually in accordance with employee review.)

  • Required to take and pass a 90-day ROI Certification course with a score of 85% or higher.

  • To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.

For remote work, this position requires that you provide a high-speed internet connection, subject to applicable expense reimbursement requirements (if any), and a work environment free from distractions.

Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation. Salary ranges for this position are developed with the support of benchmarks and industry best practices.

Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role.

The estimated base pay range per hour for this role is:

$15-$18.32 USD

To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.

This job is not eligible for employment sponsorship.

Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here ( . Know Your Rights ( , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.

At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.

Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, ( by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here ( . Requests for reasonable accommodations will be reviewed on a case-by-case basis.

For more information about how we collect and use your data, please review our Privacy Policy ( .

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Sr. Project Manager - Food & Consumer Products

43224 Columbus, Ohio MedStar Health

Posted 7 days ago

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Job Description



Sr. Project Manager

Job Locations

US-OH-Toledo | US-OH-Columbus | US-MI-Midland | US-MI-Portage | US-MN-St. Paul | US-TX-Austin

ID

2025-3318

Category

Project Management

Type

Full Time

Overview

SSOE is looking for a Senior Project Manager to join our Food & Consumer Products team. This person will play a critical role in winning and executing projects within the industry for a diverse list of leading-edge clients. As a Senior Project Manager , you will be responsible to lead single and multi-discipline engineering, design and architectural teams for large-scale projects from scope development through complete design packages and complete project execution.

What Makes SSOE a Great Place To Work

You don't have to be an employee long before you understand the SSOE difference. It goes back to our history of reinventing ourselves for new markets, serious rates of growth year after year, and being ahead of the curve in technology. Those are the achievements of a company that rewards talent and effort in ways that mean the most to the individual.

When you work at SSOE, you work with the best and you're a part of something bigger than yourself. And providing the best possible workplace for our employees gives us a competitive advantage-helping us attract and retain top talent and drive better business results.

AI and Innovation

As part of our commitment to innovation, all team members will be trained on Microsoft Copilot and empowered to use it as a core tool in their everyday work.

Responsibilities

A TYPICAL DAY MIGHT INCLUDE:

The following duties are typical of the position but are not all encompassing. Responsibilities include those required to deliver quality service, on schedule, and within budget in a team environment.

    Responsible for all aspects of client project delivery in accordance with established best practices.
  • Provides overall coordination of technical design development in collaboration with discipline leaders and other project team members.
  • Responsible for assigned client relationship management and business development activities.
  • Participates in presentations for new or prospective work, including leadership role as required.
  • Identifies and develops project opportunities, updates workload forecast and resource planning tools.
  • Responsible to development of complete proposals, including scope definition, execution strategy, and fee estimates.
  • Collaborates with colleagues as necessary and coordinates with Marketing staff.
  • Ensures that commercial agreements are reviewed and approved per established policies.
  • Participates in contract negotiations, as necessary.
  • Development of the Project Plan; define WBS, establish budgets, monitors progress and actual values, report project status and take corrective actions to resolve identified deviations in a timely manner.
  • Coordinates with SSOE department managers to forecast resource needs and get staff assigned to support project requirements, including from other business units and GWO locations.
  • Follows established procedures to effectively administer project (i.e., correspondence, document control, project record keeping, transmittals, etc.).
  • Responsible to arrange for subconsultants and subcontracted services as needed, subject to established pre-approval procedures and standard contracting agreement terms.
  • Ensures adherence to relevant regulatory and code requirements, coordinates with local officials and AHJ.
  • Communicates scope, schedule and budget requirements to each discipline lead, coordinates staffing.
  • Responsible to ensure that established checking procedures are other quality measures are completed.
  • Responsible to coordinate with Accounting to review/approve draft invoices and related billings.
  • Coordinates meetings and establishes all associated communication / document control with client, contractors, regulatory agencies and other active stakeholders.
  • Monitors progress of project, reviews work accomplished and monitors construction budget costs.
  • Responsible for the collection of past due amounts with assistance from the PIC or Accounting, as needed.
  • Assistance in the training or mentoring of other SSOE staff, mostly junior colleagues
  • Follows established change management procedures to document and receive authorization for project change orders in a timely manner.
  • Periodic travel to other SSOE facilities and/or client locations for training or other coordination purposes.
  • Intermittent project and business development related travel required.
  • Valid driver's license required, may be waived for international assignments.


Qualifications

QUALIFICATIONS YOU'LL NEED ON DAY ONE:

  • Bachelor or Masters Degree in Engineering preferred, or an equivalent combination of relevant experience and training which provides the required knowledge, skills, and abilities.
  • Professional registration also preferred.
  • PMP Certification is expected within one (1) year for external applicants. PMP Certification is expected at the time of promotion for internal applicants.
  • Ten (10) years experience in engineering design or technical industry, with five (5) years as an active Project Manager with assigned duties similar to above.
  • Familiarity with food and beverage processing / packaging equipment, brewery processes, and materials handling is ideal. Similar experience will be considered.
  • Familiarity with sanitary design for processes and GMP facilities is desired.
  • Familiarity with typical environmental systems, utility systems and field support for all phases of project execution desired.
  • Proficient in Microsoft applications, including MS Project, Excel, Word, and PowerPoint.
  • Demonstrated self-start committed to the delivery of quality products and building long term profitable relationships internally and externally.
  • Strong verbal and written communication skills are required, including presentations.
  • Effective organizational skills to coordinate multiple projects and demanding timelines.
  • Must be able to work well in groups and across multiple offices, including international locations. This may require schedule flexibility to collaborate across multiple time zones.
  • Salary Range: $125,000.00 - $140,000/year depending on location, education, experience, and any certifications that are directly related to the position.
  • Benefits include health, dental and vision insurance, life insurance, 401K, PTO & paid holidays.


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Senior Software Engineer, Backend (Consumer Products)

43224 Columbus, Ohio Coinbase

Posted 11 days ago

Job Viewed

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Job Description

Ready to be pushed beyond what you think you’re capable of?

At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.

To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems.

Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be.

While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.

Coinbase is seeking experienced backend engineers to join our team to build out the next generation of crypto-forward products and features. You will solve unique, large scale, highly complex technical problems, bridging the constraints posed by web-scale applications and blockchain technology. You will help build the next generation of systems to make cryptocurrency accessible to everyone across the globe, operating real-time applications with high frequency, low latency updates, and managing the most secure, dockerized infrastructure running in the cloud.

The Consumer Product Group engineers strive to make the Coinbase retail app the easiest-to-use and fastest experience for accessing the crypto. In 2024, our goal is to be the #1 self custody wallet measured by MTU’s and download share. Wallet is the future of web3 and of Coinbase. Suite of products include: Coinbase app, advance trade, dapps, and staking.

What you'll be doing:

  • Build new services to meet critical product and business needs using Golang.

  • Design scalable systems to solve novel problems with modern cloud technology and industry best practices.

  • Articulate a long term vision for maintaining and scaling our backend systems and the teams running them.

  • Work with engineers, designers, product managers and senior leadership to turn our product and technical vision into a tangible roadmap every quarter.

  • Write high quality, well tested code to meet the needs of your customers.

What we look for in you:

  • You have at least 5 years of experience in software engineering.

  • You’ve designed, built, scaled and maintained production services, and know how to compose a service oriented architecture.

  • You write high quality, well tested code to meet the needs of your customers.

  • You’re passionate about building an open financial system that brings the world together.

Nice to haves:

  • You have gone through a rapid growth in your company (from startup to mid-size).

  • Experience with growth experiments or A/B testing frameworks.

  • You have experience with Blockchain technology (such as Bitcoin, Ethereum etc.)

  • You have experience decomposing a large monolith into microservices.

  • You’ve worked with Golang, Ruby, Docker, Rails, Postgres, MongoDB or DynamoDB.

  • You’ve built financial, high reliability or security systems.

  • Crypto-forward experience, including familiarity with onchain activity such as interacting with Ethereum addresses, using ENS, and engaging with dApps or blockchain-based services.

Job #: GCBE05US

*Answers to crypto-related questions may be used to evaluate your onchain experience.

#LI-Remote

For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. Your interview responses, in the form of a voice recording and/or transcript will be assessed in terms of the job qualifications and characteristics listed in the position description above by a human recruiter.

For other select roles, Coinbase is piloting BrightHire, an AI interview intelligence platform, to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.

Depending on your role and stage in the application process, you will be informed of the specifics regarding which tool(s) will be used as part of the interview process.

These interview tools enable us to give a greater number of candidates an initial interview who meet our mandatory hiring criteria. The above pilots are for testing purposes and Coinbase will not use AI to make an employment decision. To request a reasonable accommodation due to disability, please contact

Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)).

Pay Range:

$186,005—$218,900 USD

Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.

Commitment to Equal Opportunity

Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Employee Rights and the Know Your Rights notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.

Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations(at)coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).

Global Data Privacy Notice for Job Candidates and Applicants

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here.

AI Disclosure

For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.

For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.

The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment . To request a reasonable accommodation due to disability, please contact

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Software Engineer, Backend (Consumer Products)

43224 Columbus, Ohio Coinbase

Posted 11 days ago

Job Viewed

Tap Again To Close

Job Description

Ready to be pushed beyond what you think you’re capable of?

At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.

To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems.

Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be.

While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.

Coinbase is seeking experienced backend engineers to join our team to build out the next generation of crypto-forward products and features. You will solve unique, large scale, highly complex technical problems, bridging the constraints posed by web-scale applications and blockchain technology. You will help build the next generation of systems to make cryptocurrency accessible to everyone across the globe, operating real-time applications with high frequency, low latency updates, and managing the most secure, dockerized infrastructure running in the cloud.

The Consumer Product Group engineers strive to make the Coinbase retail app the easiest-to-use and fastest experience for accessing the crypto. Our goal is to be the #1 self custody wallet measured by MTU’s and download share. Wallet is the future of web3 and of Coinbase. Suite of products include: Coinbase app, advance trade, dapps, and staking.

What you'll be doing:

  • Decompose our monolithic Rails app into microservices

  • Articulate a long term vision for maintaining and scaling our backend systems.

  • Work with engineers, designers, product managers and senior leadership to turn our product and technical vision into a tangible roadmap every quarter.

  • Write high quality, well tested code to meet the needs of your customers

What we look for in you:

  • You have at least 2+ years of experience in software engineering.

  • You’ve designed, built, scaled and maintained production services, and know how to compose a service oriented architecture.

  • You write high quality, well tested code to meet the needs of your customers.

  • You’re passionate about building an open financial system that brings the world together.

Nice to haves:

  • You have gone through a rapid growth in your company (from startup to mid-size).

  • You’ve build growth experiments or A/B tests.

  • You have experience with Blockchains (such as Bitcoin, Ethereum etc.)

  • You have experience decomposing a large monolith into microservices.

  • You’ve worked with Golang, Ruby, Docker, Sinatra, Rails, Postgres, MongoDB or Redshift.

  • You’ve built financial, high reliability or security systems.

  • You have Crypto-forward experience, including familiarity with onchain activity such as interacting with Ethereum addresses, using ENS, and engaging with dApps or blockchain-based services.

Job #: GCBE04US

*Answers to crypto-related questions may be used to evaluate your onchain experience.

#LI-Remote

For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. Your interview responses, in the form of a voice recording and/or transcript will be assessed in terms of the job qualifications and characteristics listed in the position description above by a human recruiter.

For other select roles, Coinbase is piloting BrightHire, an AI interview intelligence platform, to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.

Depending on your role and stage in the application process, you will be informed of the specifics regarding which tool(s) will be used as part of the interview process.

These interview tools enable us to give a greater number of candidates an initial interview who meet our mandatory hiring criteria. The above pilots are for testing purposes and Coinbase will not use AI to make an employment decision. To request a reasonable accommodation due to disability, please contact

Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)).

Pay Range:

$147,000—$174,000 USD

Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.

Commitment to Equal Opportunity

Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Employee Rights and the Know Your Rights notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.

Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations(at)coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).

Global Data Privacy Notice for Job Candidates and Applicants

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here.

AI Disclosure

For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.

For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.

The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment . To request a reasonable accommodation due to disability, please contact

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Software Engineer, Frontend (Consumer Products)

43224 Columbus, Ohio Coinbase

Posted 11 days ago

Job Viewed

Tap Again To Close

Job Description

Ready to be pushed beyond what you think you’re capable of?

At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.

To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems.

Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be.

While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.

Coinbase is seeking experienced frontend engineers to join our team to build out the next generation of crypto-forward products and features. You will help build the next generation of systems to make cryptocurrency accessible to everyone across the globe.

The Consumer Product Group engineers strive to make the Coinbase retail app the easiest-to-use and fastest experience for accessing the crypto. In 2024, our goal is to be the #1 self custody wallet measured by MTU’s and download share. Wallet is the future of web3 and of Coinbase. Suite of products include: Coinbase app, advance trade, dapps, and staking.

What you'll be doing:

  • Design secure and highly reliable services to integrate with blockchains and add new cryptocurrency assets to Coinbase, Pro, Custody among other business units.

  • Build a mass market interface for digital currency apps by adding new functionality to existing cryptocurrencies (i.e. staking, voting, predicting).

  • Write infrastructural services that provide secure storage, accounting and transactional services to help our customers transfer assets safely.

  • Work with engineers, product managers and senior leadership to turn our vision into a tangible roadmap every quarter.

  • Add positive energy in every meeting, and make your coworkers feel included in every interaction.

What we look for in you:

  • You have at least 2+ years of experience in developing web apps and shipping user-facing features with JavaScript and modern, component-based JS frameworks like React.

  • You've developed and shipped user-facing features using component-based UI frameworks.

  • You’re familiar with current trends and best practices in front-end architecture, including performance, security and usability.

  • You’re familiar with product and design lifecycles, and collaborating closely with designers, engineers, and product managers.

  • You write high quality, well tested code to meet the needs of your customers.

Nice to haves:

  • You've worked on front-end teams in the finance or security space

  • You have at least 1 year of experience in developing React Native mobile apps or helped move existing native apps to React Native

  • Crypto-forward experience, including familiarity with onchain activity such as interacting with Ethereum addresses, using ENS, and engaging with dApps or blockchain-based services.

Job #: GCFE04US

#LI-Remote

Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)).

Pay Range:

$152,405—$179,300 USD

Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.

Commitment to Equal Opportunity

Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Employee Rights and the Know Your Rights notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.

Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations(at)coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).

Global Data Privacy Notice for Job Candidates and Applicants

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here.

AI Disclosure

For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.

For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.

The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment . To request a reasonable accommodation due to disability, please contact

View Now

Senior Software Engineer, Frontend (Consumer Products)

43224 Columbus, Ohio Coinbase

Posted 11 days ago

Job Viewed

Tap Again To Close

Job Description

Ready to be pushed beyond what you think you’re capable of?

At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.

To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems.

Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be.

While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.

Coinbase is seeking experienced frontend engineers to join our team to build out the next generation of crypto-forward products and features. You will help build the next generation of systems to make cryptocurrency accessible to everyone across the globe.

The Consumer Product Group engineers strive to make the Coinbase retail app the easiest-to-use and fastest experience for accessing the crypto. In 2024, our goal is to be the #1 self custody wallet measured by MTU’s and download share. Wallet is the future of web3 and of Coinbase. Suite of products include: Coinbase app, advance trade, dapps, and staking.

What you'll be doing:

  • Design secure and highly reliable services to integrate with blockchains and add new cryptocurrency assets to Coinbase, Pro, Custody among other business units.

  • Build a mass market interface for digital currency apps by adding new functionality to existing cryptocurrencies (i.e. staking, voting, predicting).

  • Write infrastructural services that provide secure storage, accounting and transactional services to help our customers transfer assets safely.

  • Work with engineers, product managers and senior leadership to turn our vision into a tangible roadmap every quarter.

  • Add positive energy in every meeting, and make your coworkers feel included in every interaction.

What we look for in you:

  • You have at least 5 years of experience in software engineering and at least 4 years of experience in developing web apps and shipping user-facing features with JavaScript and modern, component-based JS frameworks like React.

  • You've developed and shipped user-facing features using component-based UI frameworks.

  • You’re familiar with current trends and best practices in front-end architecture, including performance, security and usability.

  • You’re familiar with product and design lifecycles, and collaborating closely with designers, engineers, and product managers.

  • You write high quality, well tested code to meet the needs of your customers.

Nice to haves:

  • You've worked on front-end teams in the finance or security space

  • You have at least 1 year of experience in developing React Native mobile apps or helped move existing native apps to React Native

  • Crypto-forward experience, including familiarity with onchain activity such as interacting with Ethereum addresses, using ENS, and engaging with dApps or blockchain-based services.

Job #: GCFE05US

*Answers to crypto-related questions may be used to evaluate your onchain experience

#LI-Remote

Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)).

Pay Range:

$186,005—$218,900 USD

Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.

Commitment to Equal Opportunity

Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Employee Rights and the Know Your Rights notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.

Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations(at)coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).

Global Data Privacy Notice for Job Candidates and Applicants

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here.

AI Disclosure

For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.

For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.

The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment . To request a reasonable accommodation due to disability, please contact

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Customer Support Specialist

43069 Reynoldsburg, Ohio The Greentree Group

Posted 17 days ago

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Customer Support Specialist

  • Are you a customer service enthusiast who loves solving complex problems?

  • Do you have a keen eye for detail and excellent analytical skills?

  • Would your friends describe you as a self-starter who takes pride in your work and enjoys collaborating with others?

If so, we have an exciting opportunity for you at The Greentree Group!

WHO WE ARE

The Greentree Group is a dynamic, innovative, and thriving company that specializes in delivering advanced technology solutions to federal, state, and commercial clients. With a team of highly skilled professionals, we provide cutting-edge services and are always pushing the boundaries of what’s possible.

What sets us apart is our commitment to excellence and our passion for the work we do. At The Greentree Group, we are driven by a shared sense of purpose and a desire to make a difference in the lives of people around us. Whether it's helping our clients achieve their goals, developing innovative solutions to complex problems, or giving back to the community, we are dedicated to making a positive impact.

We also believe in investing in our people and providing them with opportunities for growth, development, and advancement. We offer a dynamic and supportive work environment, a culture of continuous learning, and a wide range of benefits and perks that promote work-life balance and personal well-being.

Whether you're a seasoned expert or just starting out in your career, if you're passionate about technology, committed to excellence, and eager to take on new challenges, we want to hear from you!

ABOUT THE OPPORTUNITY

As a Customer Support Specialist, you will have the opportunity to work with cutting-edge technologies and collaborate with a talented team of professionals. Your role will be critical in supporting our Customer in Reynoldsburg, OH. Join us and be part of our mission to make a difference!

SOME RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

  • Provide Enterprise Customer Service Center support, which includes handling inbound calls and email inquiries to ensure customer needs are identified, addressed, and documented in the appropriate system.

  • Aiding users in executing system functions and navigating business processes.

  • Providing guidance to stakeholders on completing tasks correctly.

  • Executing case management duties on tactical tasks and activities.

  • Providing documentation support.

  • Providing high-level and in-depth analysis of customer care processes.

  • Support teammates in a collaborative work environment.

MINIMUM QUALIFICATIONS:

  • Bachelor's Degree in a related field. Experience in lieu of degree may be considered.

  • Minimum one (1) to three (3) years' experience in a business environment.

  • Strong customer service and support skills.

  • Provide accuracy and consistency through thoroughness in all details and tasks.

  • Exceptional organizational and time management skills.

  • Ability to work well independently and as part of a team.

  • Strong problem-solving, analytical and communication skills.

  • Excellent written and oral communications skills.

  • Candidates must be U.S. Citizens.

DESIRED QUALIFICATIONS:

  • Help Desk software experience.

  • Experience in issue escalation, resolution, and de-escalation techniques.

  • Proficiency in MS Office including Excel, Word, PowerPoint, and Access.

  • Previous experience in a Consulting capacity.

We believe in fostering a positive, inclusive culture that values diversity, teamwork, and personal growth. With opportunities for advancement and a supportive community of colleagues, The Greentree Group is the perfect place to build your career. Learn more about us at Please note that this role may require a National Agency Check (NAC) and/or background check, and relocation assistance is not available at this time.

Greentree is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, national origin, age, sexual orientation, gender identity, genetic information, or status as a qualified individual with a disability or protected veteran.

Compensation / Salary Range: Greentree adheres to federal, state, and local regulations. This is a Full-Time, Salary, Exempt position. The following salary range is what we reasonably expect to pay but is contingent and subject to a variety of factors, including but not limited to years of experience, education, certification(s), training, specialized skills, responsibilities, etc.

Salary Range: $45,000 to $55,000

Bonuses: Greentree has an employee referral bonus, as well as employee bonuses based on employee contributions and Greentree’s yearly performance.

Top Benefits

Core Benefits 100% paid by Greentree: Employee Medical Premium on the High Deductible Health Plan (HDHP), Basic Life Insurance and AD&D, Short-Term Disability (STD), Long-Term Disability (LTD), Health Reimbursement Account (HRA), 401(k) Match, Job-Related Certifications, and Training Programs.

Elected Benefits: Medical, Dental, Vision, HSA, FSA, Voluntary Term Life, 401(k) (Roth and Pretax available)

Time Off: PTO, Flexible Schedules, Holidays and Paid Parental Leave: Work-life balance is important – we all enjoy some time off for rest and relaxation! Employees receive a very generous amount of PTO which is granted on start date, plus the ability for quick escalation to the next tier. Flexible/hybrid working schedules and 11 paid holidays, in addition to paid parental leave round out the work-life balance benefits.

Paid Training and Development: We encourage and support ongoing employee learning and development, consistent with needs of the company, its clients, and markets. Greentree is committed to paying the cost for job-related certifications and/or training programs. In conjunction with management/employee communication and discussions regarding performance and goals, employees are expected to seek out and pursue development opportunities to meet emerging organizational skill requirements in combination with their own personal growth needs. Greentree also makes job-related tuition reimbursement contributions for those in higher-level education programs.

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Global Brand Design Senior Manager

43201 Columbus, Ohio PwC

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Job Description

**Specialty/Competency:** IFS - Brand & Communications
**Industry/Sector:** Not Applicable
**Time Type:** Full time
**Travel Requirements:** Up to 20%
At PwC, our people in brand management, marketing and sales focus on collaboration to develop and execute strategic sales and marketing initiatives. These individuals focus on driving revenue growth, promoting the Firm's services, enhancing brand visibility, and capturing new business opportunities. They utilise market research, digital marketing, creative campaigns, and effective sales strategies to engage clients, enhance the firm's brand and market presence, and achieve organisational targets.
As a marketing generalist at PwC, you will focus on a wide range of marketing activities aimed at promoting the Firm's products or services. You will conduct market research, develop marketing strategies, create and execute marketing campaigns, and analyse campaign performance. You will leverage a versatile skill set and knowledge in various marketing channels, holding responsibility for validating brand consistency, reaching target audiences, and driving customer engagement and loyalty.
Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
+ Craft and convey clear, impactful and engaging messages that tell a holistic story.
+ Apply systems thinking to identify underlying problems and/or opportunities.
+ Validate outcomes with clients, share alternative perspectives, and act on client feedback.
+ Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.
+ Deepen and evolve your expertise with a focus on staying relevant.
+ Initiate open and honest coaching conversations at all levels.
+ Make difficult decisions and take action to resolve issues hindering team effectiveness.
+ Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
The Opportunity
As part of the Global Brand Design team you will shape the visual and experiential identity of PwC, maintaining consistency, innovation, and impact at every touchpoint. As a Senior Manager you will lead large projects and innovate processes, focusing on delivering results and maintaining operational excellence while interacting with clients at a significant level to drive overall project success. This role offers the chance to drive brand standards, mentor multi-disciplinary teams, and position the PwC brand to enhance user experiences in a rapidly evolving digital landscape.
Responsibilities
- Drive adherence to brand standards across various platforms
- Adapt digital experiences to meet evolving business needs
- Work with stakeholders to enhance user experiences
- Stay ahead of industry trends to maintain competitive advantage
What You Must Have
- High School Diploma
- 6 years of experience
What Sets You Apart
- Bachelor's Degree preferred
- Demonstrating in-depth abilities in managing client needs
- Leading creative strategy across brand and digital experiences
- Driving scalable digital brand systems and cohesive UI/UX frameworks
- Facilitating cross-functional conversations for innovative solutions
- Mentoring multi-disciplinary teams to foster a culture of excellence
- Maintaining awareness of digital trends and innovations in AI
- Building relationships across a global network
- Executing independently with sound judgment for premier initiatives
Learn more about how we work: does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. 
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: salary range for this position is: $91,000 - $321,500, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link:
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Customer Support Representative-Remote (Military Spouses)

43201 Columbus, Ohio Concentrix

Posted today

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Job Title:
Customer Support Representative-Remote (Military Spouses)
Job Description
**JOB DESCRIPTION**
The Customer Support Representative-Remote works from home and interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding client's product or services. (We accept applications for this position on an ongoing basis. Military veterans and spouses are encouraged to apply.)
**A NEW CAREER POWERED BY YOU**
Are you looking for a "work from home" career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns " **World's Best Workplaces** ," " **Happiest Employees** ," and " **Best Companies for Career Growth** " awards every year? Then a remote Inside Sales Representative position at Concentrix is just the right place for you!
As a remote Customer Support Representative, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.
**CAREER GROWTH AND PERSONAL DEVELOPMENT**
This is a great "work from home" opportunity that will allow you to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.
**WHAT YOU WILL DO IN THIS ROLE**
As a Customer Support Representative working from home, you will:
+ Provide inbound and outbound customer support using a call flow guide
+ Identify/develop opportunity to offer targeted company's products and services (i.e. upselling, cross selling, lead generation (not cold calls), upgrades)
+ Deliver superior customer experience in every interaction through identifying, capturing, and addressing customer needs.
+ Order processing and monitoring
+ Track, document, and retrieve information in databases
+ Offer additional products and/or services with every interaction
+ Deliver expert customer experiences.with a smile.
**YOUR QUALIFICATIONS**
Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Support Representative (Remote) role include:
+ **Be a Military spouse**
+ 1+ year of customer service experience
+ 6+ months of soft sales experience preferred (upselling/recommending products or services, soliciting, telemarketing, etc.)
+ Must be at least 24 years of age
+ Open availability
+ A high school diploma or GED
+ A quiet, distraction-free environment to work from in your home
+ Proficiency in fast-paced multi-tasking
+ Eagerness to learn new technologies
+ Strong computer navigation skills and PC knowledge
+ A desktop or laptop to complete PC and internet testing; A work computer will be provided after hire.
+ High Speed internet (no wireless/hotspots or satellite) and a smartphone
+ Must reside in the United States and have a valid U.S. address for residence
**WHAT'S IN IT FOR YOU**
One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:
+ The base salary for this position is $20/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.
+ DailyPay enrollment option to access pay "early," when you want it
+ Paid training and performance-based incentives
+ Lucrative employee referral bonus opportunities
+ Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
+ Health and wellness programs with trained partners to help promote a healthy you
+ Mentorship programs that support your rewarding career journey
+ Work-from-home convenience
+ Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
+ Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
**REIMAGINE THE BEST VERSION OF YOU!**
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice."
Location:
USA, OH, Work-at-Home
Language Requirements:
Time Type:
Full time
Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the** Job Applicant Privacy Notice for California Residents ( to Work:**
In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.
**Where Job May be Performed:**
Currently, this position may be performed only in the states listed here ( .
Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.
For more information regarding your EEO rights as an applicant, please visit the following websites:
-English ( ( request a reasonable accommodation please click here ( .
If you wish to review the Affirmative Action Plan, please click here ( .
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Customer Service Support Representative

43016 Dublin, Ohio Labcorp

Posted 1 day ago

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Job Description

**The schedule for the position will be Monday - Friday 8am - 430pm EST TIME ZONE**
**PAY RANGE $16 - $25**
All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.
**APPLICANT WINDOW CLOSES August 21, 2025**
LabCorp is seeking a Customer Service Support Representative to join our team. This position will work with physician offices, patients and internal customers to ensure that all client needs are addressed accurately and efficiently.
The Customer Service Support Representative will provide product education and handle a wide variety of questions while ensuring a world-class customer experience. The ideal candidate will be passionate about Customer Service and motivated to work with a customer centric team in an innovative company.
**Job Duties/Responsibilities**
+ Act a liaison between LabCorp, the customer base and patients
+ Resolve routine customer requests with products or services via inbound, outbound calls, or the Internet
+ Speak with customers in a courteous, friendly, and professional manner using protocol procedures
+ Inquire, clarify, and confirm customer requirements and understanding of the solution
+ Provide additional customer education and information as needed
+ Qualify and establish inbound new customers requesting LabCorp's products and services
+ Work in multiple databases to research complex issues and questions
+ Notify clients of test results in a timely and accurate manner
+ Review test forms for accuracy and report any discrepancies
+ Participate in activities designed to improve customer satisfaction and business performance
+ Perform administrative support for medical record management, CRM data maintenance, and internal records to assure HIPAA compliance
**Requirements**
+ High School Diploma or GED equivalent required
+ Associate's degree highly desired
+ Previous experience in a customer service role
+ Experience working in a contact center/call center environment is preferred
+ Prior healthcare industry, such as a physician's office or a hospital highly is a plus
+ Knowledge of Microsoft Office suite is required
+ Experience with Salesforce.com and/or Laboratory Information Systems is preferred
+ Strong verbal and written communication skills and excellent ability to listen and respond
+ Must be courteous with strong customer service orientation
+ Excellent multitasking abilities required
+ Strong flexibility and the ability to manage and adapt to changing priorities quickly
+ Bilingual in English and Spanish highly desirable
**_If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!_**
**Benefits:** Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here ( **.**
**Labcorp is proud to be an Equal Opportunity Employer:**
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
**We encourage all to apply**
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site ( or contact us at Labcorp Accessibility. ( ) For more information about how we collect and store your personal data, please see our Privacy Statement ( .
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