5,534 Food Service Managers jobs in the United States

Pay: $115000 per year - $3000 per year

At Great Wolf, the Director of Food & Beverage  leads and manages all operational teams, concepts and performance aspects of food and beverage operations within a lodge. The successful candidate must quickly develop an understanding of the Great Wolf Lodge brand and establish close working relationships throughout the Lodge and organization.

Join our Pack:

* Grow your career:  A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels

* Great Perks:  Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives

* Learn While You Earn : Gain access to Great Wolf University for on-the-job training, functional, and leadership training

* Prioritize Your Well-Being:  We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund

* Celebrate Your Uniqueness:  Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.

Benefits:

* Medical, Dental, and Vision insurance

* Health savings account

* Telehealth resources

* Life insurance

* 401K with employer match

* Paid vacation time off

* Paid parental leave

Essential Duties & Responsibilities:

• Complete oversight responsibility for all; functions, programs, systems, procedures and operational performance for food & beverage department.
• Establish procedures and manage constancy for delivery of food and beverage service operations that meets all goals related to budgets and KPI matrixes for: revenue, cost, margins, profit, guest capture optimization, guest satisfaction/NPS, staff engagement and eNPS, audits and safety.
• Strategically and tactically drive business output and profitability: food and beverage sales, guest capacity and capture optimization, average check, and COGS/Margin management.
• Meet food and beverage financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions
• Plan and direct the functions of administration and planning of the Food and Beverage Department to meet the daily needs of the operation.
• Clearly describe, assign and delegate responsibility and authority for the operation of the various food and beverage sub departments
• Assist all managers in establishing and achieving predetermined profit objectives and desire standards of quality food, service, cleanliness, merchandising and promotion
• Achieve restaurant operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change
• Controls food and beverage costs by reviewing portion control and quantities of preparation, minimizing waste and ensuring high quality of preparation; Implement effective control of food, beverage and labor costs among all sub departments
• Drive and ensure a professional and ethical procurement, sourcing and inventory control culture with adherence to systems, schedules, policies and procedures. Guiding Purchasing Manager, Executive Chef and FOH Managers on highest standards and accuracies for: order forecasting, inventory control and on property distribution of food, beverages, supplies, equipment and disposables
• Responsible for recruiting, hiring, onboarding & training, assigning, scheduling, coaching and counseling employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures
• Plan and administer a training and development program within the department, which will provide well-trained employees at all levels and permit advancement for those persons qualified and interested in career development
• Regularly review and evaluate the degree of customer acceptance of the individual restaurants and banquet service and recommend new operating and marketing policies whenever declining or constant sales imply dissatisfaction by the customers, a material change in the make-up or the customer market, or a change in the competitive environment
• Maintains safe, secure, and healthy environment by establishing, following and enforcing food safety and sanitation standards and procedures; complying with all Great Wolf Lodge and local/federal written standards, policies, procedures and laws.
• Ensures all operations conform to regulations of the alcoholic beverages commission
• Maintain accurate and up to date operations documentation for all food and beverage service areas.
• Ensuring all F&B technology systems are updated for optimal and effective use
• Maintain and manage Jolt/Audit FOH system and functionalities.
• Ensure compliance and highest standards of all food safety, sanitation and HACCP codes, requirements, regulations, company policy and laws.
• Develops positive working relationships with all lines of business, all other functional leaders
• Support Corporate Food & Beverage and peers with additional projects
• Be an ambassador and active participant of the organization’s shared values and customer service programs.
• Volunteer to support and partake in task-force/project activities that positively benefit the organization, lodges and department.

Required Qualifications & Skills:

• Associates Degree in Hospitality Management or similar
• Minimum of 5 years of demonstrated success in a F&B operational leadership role in a multi-unit environment
• Documented track record of managing and leading efficient and effective food and beverage operation, services and programs
• Documented track record of successfully developing, managing and implementing organizational, operational, and system changes through organizational growth.
• Demonstrated advanced knowledge of food and beverage: products, recipes, categories, programs, origins and trends.
• Demonstrated proficiency in restaurant, banquet, bar and QSR outlet: services, sales, promotions, marketing, guest capture optimization, check value optimization and controls.
• Demonstrated advanced knowledge of food production forecasting, waste management and yield management.
• Exceptional service mind-set.
• Demonstrated methodological and systematic approach to: problem solving, identifying system and operational defects, create solutions and implementing improvements.
• Demonstrated ability to drive continuous process improvement activities and programs
• Strong technology systems experience including proficiency in Point of Sales, Scheduling, Procurement and Microsoft
• Demonstrated proficiency in procurement and inventory control systems and operations: methodology, configurations, functions, policies and procedures.
• Demonstrated strong financial acumen including experience in: P&L Management, budgeting, forecasting, controls and financial performance optimization
• Demonstrated experience in driving effective and meaningful training, people development and mentorship programs.
• Demonstrated excellent verbal and written communication skills.

Preferred Qualifications:

• Bachelors Degree in Hospitality Management or similar a plus
• Experience leading and managing leaders
• Well versed in utilization of service automation and mobile technology.
• Excellent relationship and trust building skills with ability to communicate and collaborate cross-functionally - professional image that inspires trust and confidence.
• Highly self-motivated, strong work ethic, and continuous improvement attitude; ability to suggest and implement best practices.
• Experience with diversity, inclusion and unconscious bias culture and programs

Estimated Salary Range:

$115000 p r year - 13000 per year annual base salary

An employee’s pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf’s total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.

Application Instructions   

We are hiring immediately, with relocation packages available. Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf’s website). Complete an application and a recruiter will reach out on next step. 

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Please note: . This position will work every Friday, Saturday and Sunday, as well as occasionally filling in on a Monday or Tuesday. The position will work between 20 and 28 hours per week. This position is eligible for benefits.

Are you passionate about food, wine, and building community? Join our positive, fun, and hardworking team at McEvoy Ranch, a beautiful 550-acre farm in Petaluma, CA, and enjoy wide-ranging benefits including health insurance, 401(k) and discounts of up to 40% on our award-winning products.

Inspired by a love of the land and renegade thinking, our family-owned 550-acre sprawling ranch has fewer than 15% planted to olives and grapes to maintain a healthy balance with our natural surroundings. Our unique vineyard location in the Petaluma Gap is conducive to cultivating Pinot Noir, Syrah, Montepulciano, Grenache, and Viognier grapes for our limited-production wines. Our award-winning certified organic Extra Virgin Olive Oil is the result of a mindful and passionate dedication to excellence, from orchard to bottle. Our ODE beauty collection offerings are infused with vitamin-rich plant extracts and botanicals inspired by the natural elements on site. They also bear the cruelty-free Leaping Bunny Standard given by the Coalition for Consumer Information on Cosmetics (CCIC). We craft our own culinary products that can be found in our Tasting Room, and in specialty retailers. As a member of the California Certified Organic Farmers (CCOF), sustainability and acting ethically are important values for us. For over three decades, McEvoy Ranch has been making the highest quality, award-winning estate olive oils, small loot wines, culinary and olive oil beauty products.

This position is central to McEvoy Ranch's food service operation. It is responsible for facilitating and executing our fresh culinary program, including prepping, plating, and providing general service support to the retail and hospitality department. The Food & Beverage Expeditor is a brand ambassador of McEvoy Ranch and thrives in a fast-paced environment while maintaining smooth operations behind the scenes.

Food & Beverage Handling:

• Prep and plate catered lunches, olive oil and wine tastings, beverages, and other culinary items.
• Adhere to safety protocols to maintain a safe environment and work with the Tasting Room Manager to meet all health department regulations.

• In charge of setting up, cleaning, sanitizing, and maintaining the McEvoy Ranch kitchen prep space.
• Maintain a clean and tidy prep area that is always ready for service.
• Wash and sanitize all kitchen prep items, including dishware, flatware, olive oil cups, and wine glasses.
• Support other tasks, such as taking out trash, restocking supplies, and other end-of-day duties.

• Possess time-management solid skills to ensure efficient flow of orders.
• Have an eye for detail, including checking each lunch order before completing it for quality and presentation.
• Professionalism of dress, appearance, and manner.
• A friendly and respectful tone of voice is used in all communication with guests and peers.

• EDUCATION : High School Graduate or General Education Degree (GED)
• RELEVANT EXPERIENCE : 1-2 years of related experience in a retail, service, restaurant, body care, or food & wine environment.

• CERTIFICATIONS: RBS and ServSafe, or willingness to be certified. McEvoy Ranch will provide reimbursement for RBS and ServSafe certifications.
• Excellent communication skills
• Knowledge of customer service principles and processes
• Ability to work autonomously and as part of a team
• Ability to demonstrate initiative, judgment, and resilience
• Detailed-oriented with a high level of accuracy
• Ability to bring energy and a positive attitude to the performance of a task

• Must be able to sit, stand, and walk extensively throughout the work shift; reach outward, reach above shoulder, bend, and use hands and fingers frequently.
• Occasionally, must be able to squat or kneel
• Sustained movement of hands and fingers on a computer keyboard
• Frequently uses the senses of vision, sound, smell, taste, and touch
• May lift and move up to 40 lbs.
• Must have a valid driver's license, proof of automobile insurance, and a clean driving record.

Job

Title:

F&B Runner

Department:

Operations

Reports

To:
F&B Manager

FLSA

Status:
Non-Exempt

Salary: $18 an hour

ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for Food and Beverage Runner at Long Beach Convention and Entertainment Center. Runner is responsible to deliver product to all concession stands in a timely manner.

Please note that Long Beach Convention and Entertainment Center Food and Beverage employees are covered by a collective bargaining agreement with Unite Here Local 11, and a condition of employment is union membership.

RESPONSIBILITIES:

To perform this job successfully, an individual must be a self-starter, proactive problem solver, and able to perform each essential duty satisfactorily. Must have customer service skills and a positive attitude, along with self-pride in every task performed. Must be neat in appearance and show to possess true leadership abilitiesMust have positive attitude.Must be a team player and a problem solver.Ability to lift carefully items of moderate weight and size.Responsible for accurate accounting of all warehouse transactions.Assist with location inventory.Maintains safe working conditions and sanitary work area.Receive orders and store in proper area.Keep warehouse management informed of all company equipment issues.Accurately complete paperwork for each delivery.Set up and break down portable food service equipment.General cleaning of concession stands, and warehouse areas.Interact with co-workers in a diverse workforce.Perform other related duties, tasks and responsibilities as required from time to time.Follows rules and regulations of ASM Global Food and Beverage.Follow proper reporting procedures for accidents and incidents.Flexible to work night, weekends and holidays.Perform other related duties as required.

QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education and/or ExperienceMust be 18 to apply. Received High school diploma or GED;Must have current ServeSafe certification.Must have ability to take directions and effectively perform the work.Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events. This position is not substantially exposed to adverse conditions other than loud sound for some events. This position requires stooping and lifting. Must be able to lift 25 lbs. to the waist.NoteThe essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

ASM Global is an Equal Opportunity employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

This job description portrays in general terms the type and level(s) of work performed and is not intended to be all-inclusive or to represent specific duties of any one incumbent. The knowledge, skills and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training. The company reserves the rights to modify, supplement, delete, or augment the duties and responsibilities specified in the position description, in the company's sole and absolute discretion. Duties other than those expressly specified may be assigned from time to time.

• Greet and serve guests in an energetic and friendly fashion.
• Create a welcoming atmosphere and provide excellent hospitality by having a working knowledge of the resort facility and dining area, and be able to respond to guest questions about the menu and speak with enthusiasm about other resort services.
• Write orders; relay food orders to the kitchen and beverage orders to the bartender.
• Serve food and beverages and clear tables following service etiquette and facility procedures.
• Connect with guests at assigned tables throughout the dining experience to assure all guest needs are met and excellent service is provided.
• Work as team, following direction from the Lead Server or Food &Beverage Manager.
• Notice and report potential safety issues or customer concerns to a supervisor.
• Check identification to assure customers are the legal age to purchase alcohol.
• Handle cash and card transactions, ensure charges are accurate and return correct change to guests.
• Other duties and responsibilities may be assigned.

• Must be highly customer oriented and responsive with high need for closure.
• Able to work under pressure and balance multiple priorities and assignments.
• Strong team-building skills including the ability to lead, cooperate, and motivate.
• Must be role model and able to live our BlueStar core values:
  • Honesty and Integrity
  • Respect for the Individual
  • Teamwork
  • Competitive Spirit

• High School diploma or equivalent preferred.
• One to three months' related server experience preferred.
• Must meet the state and federal minimum age requirement for serving alcohol.
• Current Food Handlers Card and TIPS® Certification (Training for Intervention Procedures).
• Ability to understand and implement BSRG dining standards.
• Ability to add, subtract, multiply and divide; must be able to calculate discounts, and percentages.
• Ability to contribute to a productive and friendly work environment by maintaining a positive attitude.
• Ability to read and comprehend simple instructions, short correspondence and memorandums.
• Ability to speak effectively and present information to another person and in small group situations with guests and team members.
• Must be able to pay attention to details and be comfortable working in a fast-paced environment where continuous improvement is expected.
• This position requires a flexible schedule to include evenings and weekends.

Are you passionate about hospitality and eager to be part of a dynamic team? Sun Outdoors Ocean City, formerly known as Castaways RV Resort, is seeking enthusiastic individuals to join our family-friendly resort in historic Berlin, Maryland. Whether you're interested in adventurous RV experiences, cozy cottage stays, or traditional tent camping, we offer a variety of roles to suit your skills and interests.

About Us:

Located just minutes from Assateague Island's wild horses and the vibrant Ocean City, our resort offers a range of amenities designed to create unforgettable experiences for our guests. From the Frozen Sun Tiki Bar to the Bay Breeze Caf, and from paddleboarding on the bay to our sandy beach, there's always something exciting happening at Sun Outdoors Ocean City.

Do you have cashier experience? We are looking for a Cashier (Seasonal) to prepare all food items in our resort.

OVERVIEW
The Cashier (seasonal) is responsible for accurately collecting payment and making change to close out guests' checks; totaling food and beverage purchases in a friendly and courteous manner.

JOB DUTIES

1. Receives and visually inspects guest check for any inaccuracies, then closes the check to the proper method of payment, (i.e., cash, credit card or house charge).
2. Ascertains guest satisfaction; in the event of dissatisfaction, tactfully negotiates accommodation.
3. Complies with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management.
4. Balance house bank at the end of the shift. Retrieves and store bank per resort guidelines.

• High School Diploma or GED
• Guest service experience required.
• Prior hospitality experience preferred.
• Good communication skills
• Professional appearance
• Basic computer proficiency, including the ability to use email and internet
• Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges and understand portion sizes as relating to pricing.
• Ability to effectively deal with and resolve conflict situations, such as inaccurate check total.
• Ability to read and speak the English language sufficient to understand menus and special promotions and communicate with guests.
• Ability to operate a keyboard and Point of Sale equipment and procedures to handle cashier functions.
• Ability to sit and/or stand and work continually.

• Greet and serve guests in an energetic and friendly fashion.
• Create a welcoming atmosphere and provide excellent hospitality by having a working knowledge of the resort facility and dining area, and be able to respond to guest questions about the menu and speak with enthusiasm about other resort services.
• Write orders; relay food orders to the kitchen and beverage orders to the bartender.
• Serve food and beverages and clear tables following service etiquette and facility procedures.
• Connect with guests at assigned tables throughout the dining experience to assure all guest needs are met and excellent service is provided.
• Work as team, following direction from the Lead Server or Food &Beverage Manager.
• Notice and report potential safety issues or customer concerns to a supervisor.
• Check identification to assure customers are the legal age to purchase alcohol.
• Handle cash and card transactions, ensure charges are accurate and return correct change to guests.
• Other duties and responsibilities may be assigned.

• Must be highly customer oriented and responsive with high need for closure.
• Able to work under pressure and balance multiple priorities and assignments.
• Strong team-building skills including the ability to lead, cooperate, and motivate.
• Must be role model and able to live our BlueStar core values:
  • Honesty and Integrity
  • Respect for the Individual
  • Teamwork
  • Competitive Spirit

• High School diploma or equivalent preferred.
• One to three months' related server experience preferred.
• Must meet the state and federal minimum age requirement for serving alcohol.
• Current Food Handlers Card and TIPS® Certification (Training for Intervention Procedures).
• Ability to understand and implement BSRG dining standards.
• Ability to add, subtract, multiply and divide; must be able to calculate discounts, and percentages.
• Ability to contribute to a productive and friendly work environment by maintaining a positive attitude.
• Ability to read and comprehend simple instructions, short correspondence and memorandums.
• Ability to speak effectively and present information to another person and in small group situations with guests and team members.
• Must be able to pay attention to details and be comfortable working in a fast-paced environment where continuous improvement is expected.
• This position requires a flexible schedule to include evenings and weekends.

Save Mart Center has an exciting opportunity for Cashiers! As the world's leading venue management company and producer of live event experiences, ASM Global is the preeminent management and content partner with over 350 venues worldwide. Operating and investing in the world's most important stadiums, arenas, convention centers, and theaters requires unmatched dedication and the most profound expertise. Our focus is YOU! Through investments in growth, resources, and technology we strive to enhance the experience of our internal Team Members and to continue creating amazing live experiences for the guests that we serve.

Must be able to clear a clean background and credit check.

Position Summary:

• Maintains accurate accounting of all cash and inventory on assigned concession stand.
• Performs location worker assignments.
• Maintains safe working conditions and sanitary work area for employees.
• Plans for daily sales flow based on projections.
• Plans for peak hour sales and makes change requirements known to the Food and Beverage Manager.
• Organizes all paperwork for cashier responsibilities:
• Physical inventory stand sheet
• Meal sheet and spoilage reports
• Handles and processes cash slips
• Verifies the proper item prices to the menu.
• Monitors the proper recording of employees' meals and meal vouchers, if applicable.
• Maintains accurate cash handling procedures at all times.
• Performs location worked duties as assigned.
• Follows all rules and regulations of Food and Beverage.
• Performs other related duties as assigned by supervisor.
• Maintain a clean, safe working environment.
• Other duties as assigned.

Qualifications:

• Must have basic working knowledge of cash register and cash handling procedures.
• Must have sufficient math ability to accurately count and handle money.
• Must have basic working knowledge of concession/cafeteria operation.
• Must have ability to follow directions and effectively perform the work.
• Must have a pleasant personality and a neat appearance.
• Must speak and understand English well enough to converse with customers, supervisors and employees.
• High school diploma or GED

Skills and Abilities:

• Positive, customer service oriented attitude at all times.
• Strong knowledge of sanitary practices.
• Maintains proper grooming and dress code standards.
• Work ethic encourages strong urgency and quality in a team environment.
• Ability to work with other staff members in the facility.
• Ability to undertake and complete multiple tasks.
• Attention to detail.

Other Qualifications:

Requires ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events. This position requires stooping and lifting. Must be able to lift 25 lbs to the waste.

To Apply: Please visit our Career Site at: Savemartcenter.com

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Please note: . This position will work every Friday, Saturday and Sunday, as well as occasionally filling in on a Monday or Tuesday. The position will work between 20 and 28 hours per week. This position is eligible for benefits.

Are you passionate about food, wine, and building community? Join our positive, fun, and hardworking team at McEvoy Ranch, a beautiful 550-acre farm in Petaluma, CA, and enjoy wide-ranging benefits including health insurance, 401(k) and discounts of up to 40% on our award-winning products.

Inspired by a love of the land and renegade thinking, our family-owned 550-acre sprawling ranch has fewer than 15% planted to olives and grapes to maintain a healthy balance with our natural surroundings. Our unique vineyard location in the Petaluma Gap is conducive to cultivating Pinot Noir, Syrah, Montepulciano, Grenache, and Viognier grapes for our limited-production wines. Our award-winning certified organic Extra Virgin Olive Oil is the result of a mindful and passionate dedication to excellence, from orchard to bottle. Our ODE beauty collection offerings are infused with vitamin-rich plant extracts and botanicals inspired by the natural elements on site. They also bear the cruelty-free Leaping Bunny Standard given by the Coalition for Consumer Information on Cosmetics (CCIC). We craft our own culinary products that can be found in our Tasting Room, and in specialty retailers. As a member of the California Certified Organic Farmers (CCOF), sustainability and acting ethically are important values for us. For over three decades, McEvoy Ranch has been making the highest quality, award-winning estate olive oils, small loot wines, culinary and olive oil beauty products.

This position is central to McEvoy Ranch's food service operation. It is responsible for facilitating and executing our fresh culinary program, including prepping, plating, and providing general service support to the retail and hospitality department. The Food & Beverage Expeditor is a brand ambassador of McEvoy Ranch and thrives in a fast-paced environment while maintaining smooth operations behind the scenes.

Food & Beverage Handling:

• Prep and plate catered lunches, olive oil and wine tastings, beverages, and other culinary items.
• Adhere to safety protocols to maintain a safe environment and work with the Tasting Room Manager to meet all health department regulations.

• In charge of setting up, cleaning, sanitizing, and maintaining the McEvoy Ranch kitchen prep space.
• Maintain a clean and tidy prep area that is always ready for service.
• Wash and sanitize all kitchen prep items, including dishware, flatware, olive oil cups, and wine glasses.
• Support other tasks, such as taking out trash, restocking supplies, and other end-of-day duties.

• Possess time-management solid skills to ensure efficient flow of orders.
• Have an eye for detail, including checking each lunch order before completing it for quality and presentation.
• Professionalism of dress, appearance, and manner.
• A friendly and respectful tone of voice is used in all communication with guests and peers.

• EDUCATION : High School Graduate or General Education Degree (GED)
• RELEVANT EXPERIENCE : 1-2 years of related experience in a retail, service, restaurant, body care, or food & wine environment.

• CERTIFICATIONS: RBS and ServSafe, or willingness to be certified. McEvoy Ranch will provide reimbursement for RBS and ServSafe certifications.
• Excellent communication skills
• Knowledge of customer service principles and processes
• Ability to work autonomously and as part of a team
• Ability to demonstrate initiative, judgment, and resilience
• Detailed-oriented with a high level of accuracy
• Ability to bring energy and a positive attitude to the performance of a task

• Must be able to sit, stand, and walk extensively throughout the work shift; reach outward, reach above shoulder, bend, and use hands and fingers frequently.
• Occasionally, must be able to squat or kneel
• Sustained movement of hands and fingers on a computer keyboard
• Frequently uses the senses of vision, sound, smell, taste, and touch
• May lift and move up to 40 lbs.
• Must have a valid driver's license, proof of automobile insurance, and a clean driving record.

• Creates an atmosphere that induces guests to make Hard Rock Casino Northern Indiana their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
• Prepares foods that are based on company standards and recipes. Ensures that all plates or pans served are aesthetically appealing and cooked to the specifications of HRCNIN.
• Demonstrate good knowledge and knife skills.
• Demonstrate good knowledge and cooking skills/techniques by using all equipment provided by HRCNIN.
• Good knowledge of producing a variety of sauces and properly placing them on all dishes, based on HRCNIN standards.
• Keeps workstation neat and clean.
• Assists co-workers to ensure efficient operation of the kitchen.
• Ensures cleanliness of working area; reports all equipment for safety failures, hazardous areas and accidents.
• Ensures the proper storing of any foods, including those from a previous function.
• Ensures that items are fully stocked, and equipment is in good working condition.
• Ensures the proper closing down of workstations.
• Assists with other duties at special events or parties and assisting where necessary to include but not limited to carving, cooking, set up and or teardown stations or work areas or other duties as assigned.
• Attend and participate in meetings, completing follow-up as assigned.
• Assist other cooks during the food cooking and assembly process.
• Clean up before shift ends.
• Clean and sanitize all work areas based on Food Safety rules and regulations, together with HRCNIN standards.
• Perform work regularly and predictably.
• Responsible for cleaning and sanitizing work and public spaces.
• Other duties as assigned.

• Attend seminars when needed.

• Must obtain and maintain all licenses / certifications per Federal, State, and Indiana Gaming Commission.
• Must successfully pass background check.
• Must successfully pass drug screening.
• Must be at least twenty-one (21) years of age.
• Must be able to work holidays and weekends, as well as flexible shifts.

• Food, food product, food preparation, etc.
• Standard safety and sanitation practices for food and beverage service.
• How to prepare stocks, soups, mother sauces, and all varieties of meat including veal, pork, beef, lamb, poultry, game, and seafood.

• Be flexible to work varying shifts and time schedules as needed.
• Communicate effectively with all levels of employees and guests.
• Use all equipment associated with the position, including, but not limited to, choppers, slicers, mixers and grinders.