3 Fort Huachuca jobs in Sierra Vista
Maintenance Manager - Fort Huachuca, AZ

85670 Fort Huachuca, Arizona
IHG
Posted 1 day ago
Job Viewed
Job Description
**JOB OVERVIEW:**
Manage the engineering/maintenance operations of the hotel to ensure the safety and comfort of hotel guests and employees and to ensure compliance with all Brand and federal, state, and/or local regulatory and inspection requirements. May have responsibility for the Loss Prevention function.
**DUTIES AND RESPONSIBILITIES:**
+ Manage the daily activities of the department. Plan and organize work, communicate goals, and schedule employees to ensure proper coverage. Communicate and enforce policies and procedures.
+ Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with Company rules and policies. Alert management of potentially serious issues.
+ Ensure all staff is properly trained and has the tools to and equipment needed to effectively carry out their respective job duties.
+ Educate/train employees on current safety issues to ensure compliance with all federal, state and local laws and safety regulations. Inform management of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets.
+ Maintain and repair the interior and exterior of buildings, hotel rooms and contents, laundry and kitchen/refrigeration equipment, lighting, heating, air conditioning (HVAC), ventilation, and water treatment systems, and swimming pool-if applicable, etc.
+ Ensure the execution and achievement of the hotel's preventive maintenance program goals (e.g. Holi-Kare, CrowneKare, SuiteKare, etc.).
+ Ensure that tools and equipment are prepared and operational for the following day's work.
+ Monitor budget and control expenses within all areas of the department. Participate in the preparation of the annual departmental operating budget and financial plans which support the overall objectives of the hotel.
+ Establish and maintain procedures to (1) ensure the security of inventory and assets such as tools, supplies, equipment, furniture, televisions, etc., (2) replenish supplies and inventory in a timely and efficient manner, and (3) to minimize waste.
+ Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure a high level of guest satisfaction.
+ Work with corporate product managers, engineers, and/or outside architects regarding renovations and other such projects; contact contractors for bids and meet with appropriate construction supervisors to ensure timely completion of projects within budget and establish future maintenance commitments.
+ May be responsible for determining the security requirements necessary to ensure that hotel property, employees, and guest are protected against theft, crime, and other hazards, and/or manage the relationship with a third-party security firm contracted for such purposes.
+ Promote teamwork and quality service through daily communication and coordination with other departments. Communicate with all hotel department heads to stay informed of maintenance needs and ensure timely responses to requests.
**INTERACTION WITH OUTSIDE CONTACTS:**
+ Guests - to ensure their total satisfaction
+ Vendors - to ensure adequate inventory of supplies and equipment, to discuss pricing or service issues, to resolve any vendor performance issues, etc.
+ Contractors - to obtain and review bids
+ Regulatory agencies - regarding safety and compliance matters
+ Other contacts as needed (Professional organizations, community groups, local media)
+ May assist with other duties as assigned and may serve as "manager on duty" as required.
**ACCOUNTABILITY:**
This is the top Maintenance/Engineering job in a small to medium limited or full-service, or extended stay hotel which may include older buildings with associated maintenance difficulties and a moderate range of facilities, including one or more food and beverage-type outlets, and/or meeting space or catering/convention facilities. Supervises a small maintenance staff.
**QUALIFICATIONS AND REQUIREMENTS:**
Some college or advanced vocational training plus four years of experience in general building maintenance and/or construction including supervisory experience, or an equivalent combination of education and experience. Hotel experience preferred. Professional certification and license if required by law.
**This job requires ability to perform the following:**
+ Carrying, lifting, pushing and/or pulling items weighing up to 100-300 pounds
+ Frequently standing up and moving about the facility
+ Frequently handling objects and equipment to maintain the facility
+ Frequently bending, stooping, kneeling, climbing and crawling
**Other:**
+ Specialized expertise in plumbing, electrical, mechanical, and carpentry fields. Level 3 EPA Certification, HVAC and refrigeration certificate, licensed plumber and/or journeyman status for electrician and carpenter may be required.
+ Communication, both verbal and written, skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company.
+ Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
+ Problem solving, reasoning, motivating, organizational and training abilities are used often.
+ May be required to work nights, weekends, and/or holidays.
We reward our colleagues' hard work and dedication with an extremely competitive compensation and benefits package. The salary range for this position is $45,400.00 to $78,400.00. Our comprehensive benefits package includes paid time off, medical, dental, and vision insurance, 401k retirement plan, employee and family room discounts, and many other benefits to eligible employees.
We need people like you to make a difference and create exceptional experiences every single day. Don't just join a growing team of 370,000 colleagues across 100 countries. Let your passion shine. Innovate and collaborate around the world. Embrace your ambition. Let's Go Further Together.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
**Important information** :
+ The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
+ No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
+ If you require reasonable accommodation during the application process, please click here .
+ IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
+ If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Manage the engineering/maintenance operations of the hotel to ensure the safety and comfort of hotel guests and employees and to ensure compliance with all Brand and federal, state, and/or local regulatory and inspection requirements. May have responsibility for the Loss Prevention function.
**DUTIES AND RESPONSIBILITIES:**
+ Manage the daily activities of the department. Plan and organize work, communicate goals, and schedule employees to ensure proper coverage. Communicate and enforce policies and procedures.
+ Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with Company rules and policies. Alert management of potentially serious issues.
+ Ensure all staff is properly trained and has the tools to and equipment needed to effectively carry out their respective job duties.
+ Educate/train employees on current safety issues to ensure compliance with all federal, state and local laws and safety regulations. Inform management of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets.
+ Maintain and repair the interior and exterior of buildings, hotel rooms and contents, laundry and kitchen/refrigeration equipment, lighting, heating, air conditioning (HVAC), ventilation, and water treatment systems, and swimming pool-if applicable, etc.
+ Ensure the execution and achievement of the hotel's preventive maintenance program goals (e.g. Holi-Kare, CrowneKare, SuiteKare, etc.).
+ Ensure that tools and equipment are prepared and operational for the following day's work.
+ Monitor budget and control expenses within all areas of the department. Participate in the preparation of the annual departmental operating budget and financial plans which support the overall objectives of the hotel.
+ Establish and maintain procedures to (1) ensure the security of inventory and assets such as tools, supplies, equipment, furniture, televisions, etc., (2) replenish supplies and inventory in a timely and efficient manner, and (3) to minimize waste.
+ Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure a high level of guest satisfaction.
+ Work with corporate product managers, engineers, and/or outside architects regarding renovations and other such projects; contact contractors for bids and meet with appropriate construction supervisors to ensure timely completion of projects within budget and establish future maintenance commitments.
+ May be responsible for determining the security requirements necessary to ensure that hotel property, employees, and guest are protected against theft, crime, and other hazards, and/or manage the relationship with a third-party security firm contracted for such purposes.
+ Promote teamwork and quality service through daily communication and coordination with other departments. Communicate with all hotel department heads to stay informed of maintenance needs and ensure timely responses to requests.
**INTERACTION WITH OUTSIDE CONTACTS:**
+ Guests - to ensure their total satisfaction
+ Vendors - to ensure adequate inventory of supplies and equipment, to discuss pricing or service issues, to resolve any vendor performance issues, etc.
+ Contractors - to obtain and review bids
+ Regulatory agencies - regarding safety and compliance matters
+ Other contacts as needed (Professional organizations, community groups, local media)
+ May assist with other duties as assigned and may serve as "manager on duty" as required.
**ACCOUNTABILITY:**
This is the top Maintenance/Engineering job in a small to medium limited or full-service, or extended stay hotel which may include older buildings with associated maintenance difficulties and a moderate range of facilities, including one or more food and beverage-type outlets, and/or meeting space or catering/convention facilities. Supervises a small maintenance staff.
**QUALIFICATIONS AND REQUIREMENTS:**
Some college or advanced vocational training plus four years of experience in general building maintenance and/or construction including supervisory experience, or an equivalent combination of education and experience. Hotel experience preferred. Professional certification and license if required by law.
**This job requires ability to perform the following:**
+ Carrying, lifting, pushing and/or pulling items weighing up to 100-300 pounds
+ Frequently standing up and moving about the facility
+ Frequently handling objects and equipment to maintain the facility
+ Frequently bending, stooping, kneeling, climbing and crawling
**Other:**
+ Specialized expertise in plumbing, electrical, mechanical, and carpentry fields. Level 3 EPA Certification, HVAC and refrigeration certificate, licensed plumber and/or journeyman status for electrician and carpenter may be required.
+ Communication, both verbal and written, skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company.
+ Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
+ Problem solving, reasoning, motivating, organizational and training abilities are used often.
+ May be required to work nights, weekends, and/or holidays.
We reward our colleagues' hard work and dedication with an extremely competitive compensation and benefits package. The salary range for this position is $45,400.00 to $78,400.00. Our comprehensive benefits package includes paid time off, medical, dental, and vision insurance, 401k retirement plan, employee and family room discounts, and many other benefits to eligible employees.
We need people like you to make a difference and create exceptional experiences every single day. Don't just join a growing team of 370,000 colleagues across 100 countries. Let your passion shine. Innovate and collaborate around the world. Embrace your ambition. Let's Go Further Together.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
**Important information** :
+ The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
+ No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
+ If you require reasonable accommodation during the application process, please click here .
+ IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
+ If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
View Now
0
TRMCi Intern (Fort Huachuca, AZ)

85635 Sierra Vista, Arizona
ASRC Federal Holding Company
Posted 1 day ago
Job Viewed
Job Description
ASRC Federal is a leading government contractor furthering missions in space, public health and defense. As an Alaska Native owned corporation, our work helps secure an enduring future for our shareholders. Join our team and discover why we are a top veteran employer and Certified Great Place to Work
**TRMCi Paid Intern Program (Full-Time, Temporary)**
ASRC Federal, under contract with the Department of Defense Test Resource Management Center (TRMC), sponsors the TRMCi Program (TRMC Internship Program). This highly competitive program places students in hands-on research and development roles at premier DoD test and evaluation (T&E) ranges. The program will have interns onsite at locations consisting of U.S. Department of Defense Major Range and Test Facility Base (MRTFB) or affiliated TRMCi location. _A full list of locations is provided at the bottom of this posting._
Interns work directly with military and civilian mentors on projects supporting cutting-edge technologies, flight test, cyber defense, electronic warfare, space systems, hypersonics, and other mission areas critical to national security.
+ Target Internship Dates: June 1, 2026-August 7, 2026
+ Additional Benefits: Per diem, lodging, and travel support may be provided depending on duty station.
**Responsibilities**
+ Support research, engineering, and technical projects at assigned DoD test range.
+ Apply STEM coursework to real-world defense challenges in test and evaluation.
+ Conduct data analysis, modeling, software development, prototyping, or range operations (depending on placement).
+ Present technical findings and recommendations at program closeout symposium.
+ Collaborate with mentors, engineers, and fellow interns to solve complex problems.
**Qualifications**
+ Must be eligible to obtain a U.S. Department of Defense security clearance, which requires U.S. citizenship and a background investigation.
+ Minimum GPA of 3.0.
+ For **traditional STEM interns** : Enrolled full-time in an accredited undergraduate or graduate program in a STEM field (engineering, computer science, physics, mathematics, etc.).
+ For **artisan pathway interns** : Enrolled in a technical associates degree or certificate program (examples: mechatronics, applied technology, advanced manufacturing, information technology).
+ Strong problem-solving, teamwork, and communication skills.
**Preferred Skills**
+ Prior hands-on project or lab experience in engineering, computer science, or data analysis.
+ Familiarity with programming languages (Python, C++, MATLAB, etc.) or modeling tools.
+ Demonstrated interest in defense, aerospace, or national security applications.
**Application Instructions**
Interested students should apply through ASRC Federal's career site. Applications must include:
+ Resume
+ Completed TRMCi Program survey form (included here: )
_Notes_
+ **_Submitting an application to any TRMCi location automatically qualifies the candidate for consideration across the entire internship pool. Applications to other locations are not necessary_**
+ _Unofficial transcripts will be requested later in the selection process._
Learn more about the program: Note**
**While applicants may express interest in a specific location, final internship assignments**
**are made by the TRMC Internship Program team based on range requirements, mission**
**needs, and individual skillsets. Selected interns may be placed at any participating**
**MRTFB or affiliated TRMCi location to ensure alignment with program objectives.**
**Major Range and Test Facility Base (MRTFB) Portfolio**
**Department of Defense Test Resource Management Center (TRMC)**
**Air Force**
+ Arnold Engineering Development Complex - Arnold AFB, TN
+ National Full-Scale Aerodynamics Complex - Moffett Field, CA
+ 704 th Test Group - Holloman AFB, NM
+ 412 th Test Wing - Edwards AFB, CA
+ 96 th Test Wing - Eglin AFB, FL
+ Space Launch Delta 30 - Vandenberg SFB, CA
+ Space Launch Delta 45 - Patrick SFB, FL
**Army**
+ West Desert Test Center - Dugway Proving Ground, UT
+ Electronic Proving Ground - Fort Huachuca, AZ
+ Aberdeen Test Center - Aberdeen Proving Ground, MD
+ Reagan Test Site - Huntsville, AL (HQ)
- Kwajalein Atoll, Marshall Islands (Range)
+ White Sands Test Center - White Sands Missile Range, NM
+ Yuma Test Center - Yuma Proving Ground, AZ
+ Redstone Test Center - Redstone Arsenal, AL
**Navy**
+ Naval Air Warfare Center Weapons Division - Point Mugu, CA
+ Naval Air Warfare Center Weapons Division - China Lake, CA
+ Naval Air Warfare Center Aircraft Division - Patuxent River, MD
+ Naval Undersea Warfare Center Newport Division (AUTEC) - Andros Island, Bahamas
+ Naval Undersea Warfare Center Keyport Division - Keyport, WA
+ Pacific Missile Range Facility - Kauai, HI
**Tri-Service / Defense Agencies**
+ Joint Interoperability Test Command - Ft. Huachuca, AZ
+ Joint Interoperability Test Command - Ft. Meade, MD
**Other Recognized Facilities**
+ In development
**National Cyber Range Complex (NCRC's)**
+ Patuxent River, MD
+ Orlando, FL
+ Charleston, SC
+ Augusta, GA
_Data Management: Applications will be reviewed in intervals. The first 50 candidates will be considered, followed by subsequent groups of 50_
We invest in the lives of our employees, both in and out of the workplace, by providing competitive pay and benefits packages. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law.
We invest in the lives of our employees, both in and out of the workplace, by providing competitive pay and benefits packages. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law.
**_EEO Statement_**
_ASRC Federal and its Subsidiaries are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law._
**Job Details**
**Job Family** **Intern**
**Job Function** **Intern**
**Pay Type** **Hourly**
**TRMCi Paid Intern Program (Full-Time, Temporary)**
ASRC Federal, under contract with the Department of Defense Test Resource Management Center (TRMC), sponsors the TRMCi Program (TRMC Internship Program). This highly competitive program places students in hands-on research and development roles at premier DoD test and evaluation (T&E) ranges. The program will have interns onsite at locations consisting of U.S. Department of Defense Major Range and Test Facility Base (MRTFB) or affiliated TRMCi location. _A full list of locations is provided at the bottom of this posting._
Interns work directly with military and civilian mentors on projects supporting cutting-edge technologies, flight test, cyber defense, electronic warfare, space systems, hypersonics, and other mission areas critical to national security.
+ Target Internship Dates: June 1, 2026-August 7, 2026
+ Additional Benefits: Per diem, lodging, and travel support may be provided depending on duty station.
**Responsibilities**
+ Support research, engineering, and technical projects at assigned DoD test range.
+ Apply STEM coursework to real-world defense challenges in test and evaluation.
+ Conduct data analysis, modeling, software development, prototyping, or range operations (depending on placement).
+ Present technical findings and recommendations at program closeout symposium.
+ Collaborate with mentors, engineers, and fellow interns to solve complex problems.
**Qualifications**
+ Must be eligible to obtain a U.S. Department of Defense security clearance, which requires U.S. citizenship and a background investigation.
+ Minimum GPA of 3.0.
+ For **traditional STEM interns** : Enrolled full-time in an accredited undergraduate or graduate program in a STEM field (engineering, computer science, physics, mathematics, etc.).
+ For **artisan pathway interns** : Enrolled in a technical associates degree or certificate program (examples: mechatronics, applied technology, advanced manufacturing, information technology).
+ Strong problem-solving, teamwork, and communication skills.
**Preferred Skills**
+ Prior hands-on project or lab experience in engineering, computer science, or data analysis.
+ Familiarity with programming languages (Python, C++, MATLAB, etc.) or modeling tools.
+ Demonstrated interest in defense, aerospace, or national security applications.
**Application Instructions**
Interested students should apply through ASRC Federal's career site. Applications must include:
+ Resume
+ Completed TRMCi Program survey form (included here: )
_Notes_
+ **_Submitting an application to any TRMCi location automatically qualifies the candidate for consideration across the entire internship pool. Applications to other locations are not necessary_**
+ _Unofficial transcripts will be requested later in the selection process._
Learn more about the program: Note**
**While applicants may express interest in a specific location, final internship assignments**
**are made by the TRMC Internship Program team based on range requirements, mission**
**needs, and individual skillsets. Selected interns may be placed at any participating**
**MRTFB or affiliated TRMCi location to ensure alignment with program objectives.**
**Major Range and Test Facility Base (MRTFB) Portfolio**
**Department of Defense Test Resource Management Center (TRMC)**
**Air Force**
+ Arnold Engineering Development Complex - Arnold AFB, TN
+ National Full-Scale Aerodynamics Complex - Moffett Field, CA
+ 704 th Test Group - Holloman AFB, NM
+ 412 th Test Wing - Edwards AFB, CA
+ 96 th Test Wing - Eglin AFB, FL
+ Space Launch Delta 30 - Vandenberg SFB, CA
+ Space Launch Delta 45 - Patrick SFB, FL
**Army**
+ West Desert Test Center - Dugway Proving Ground, UT
+ Electronic Proving Ground - Fort Huachuca, AZ
+ Aberdeen Test Center - Aberdeen Proving Ground, MD
+ Reagan Test Site - Huntsville, AL (HQ)
- Kwajalein Atoll, Marshall Islands (Range)
+ White Sands Test Center - White Sands Missile Range, NM
+ Yuma Test Center - Yuma Proving Ground, AZ
+ Redstone Test Center - Redstone Arsenal, AL
**Navy**
+ Naval Air Warfare Center Weapons Division - Point Mugu, CA
+ Naval Air Warfare Center Weapons Division - China Lake, CA
+ Naval Air Warfare Center Aircraft Division - Patuxent River, MD
+ Naval Undersea Warfare Center Newport Division (AUTEC) - Andros Island, Bahamas
+ Naval Undersea Warfare Center Keyport Division - Keyport, WA
+ Pacific Missile Range Facility - Kauai, HI
**Tri-Service / Defense Agencies**
+ Joint Interoperability Test Command - Ft. Huachuca, AZ
+ Joint Interoperability Test Command - Ft. Meade, MD
**Other Recognized Facilities**
+ In development
**National Cyber Range Complex (NCRC's)**
+ Patuxent River, MD
+ Orlando, FL
+ Charleston, SC
+ Augusta, GA
_Data Management: Applications will be reviewed in intervals. The first 50 candidates will be considered, followed by subsequent groups of 50_
We invest in the lives of our employees, both in and out of the workplace, by providing competitive pay and benefits packages. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law.
We invest in the lives of our employees, both in and out of the workplace, by providing competitive pay and benefits packages. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law.
**_EEO Statement_**
_ASRC Federal and its Subsidiaries are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law._
**Job Details**
**Job Family** **Intern**
**Job Function** **Intern**
**Pay Type** **Hourly**
View Now
1
Part-Time Agent Front Desk - Fort Huachuca, AZ

85670 Fort Huachuca, Arizona
IHG
Posted 1 day ago
Job Viewed
Job Description
**_We reward our colleagues' hard work and dedication with an extremely competitive compensation and benefits package. The hourly pay rate for this role is $17.75, and our comprehensive benefits package includes paid time off, medical/dental/vision insurance, 401k, room discounts, and many other benefits to eligible employees._**
**Role Purpose**
The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location.
**Key Accountabilities**
+ Be the warm welcome that kicks off a memorable guest experience.
+ Acknowledge IHG Rewards Club members and returning guests, in person or on the phone
+ Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay.
+ Handle cash and credit transactions.
+ Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes.
+ Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns.
+ Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary.
+ Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed.
+ Take pride in your appearance and place as a brand ambassador.
+ Always know what events and activities are on the day's schedule.
+ Jump into other ad-hoc duties when your colleagues need your help.
**Key Skills & Experiences**
+ Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to.
+ Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories.
+ Fluency in the local language - extra language skills would be great, but not essential.
+ Literate and tech-savvy - you'll need a good grasp of reading, writing, basic maths and computers
+ Flexibility - night, weekend and holiday shifts are all part of the job.
+ You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential.
+ Experience - ideally you'll have spent at least one year in a front desk or guest service position.
+ Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling.
We need people like you to make a difference and create exceptional experiences every single day. Don't just join a growing team of 370,000 colleagues across 100 countries. Let your passion shine. Innovate and collaborate around the world. Embrace your ambition. Let's Go Further Together.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
**Important information** :
+ The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
+ No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
+ If you require reasonable accommodation during the application process, please click here .
+ IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
+ If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
**Role Purpose**
The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location.
**Key Accountabilities**
+ Be the warm welcome that kicks off a memorable guest experience.
+ Acknowledge IHG Rewards Club members and returning guests, in person or on the phone
+ Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay.
+ Handle cash and credit transactions.
+ Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes.
+ Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns.
+ Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary.
+ Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed.
+ Take pride in your appearance and place as a brand ambassador.
+ Always know what events and activities are on the day's schedule.
+ Jump into other ad-hoc duties when your colleagues need your help.
**Key Skills & Experiences**
+ Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to.
+ Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories.
+ Fluency in the local language - extra language skills would be great, but not essential.
+ Literate and tech-savvy - you'll need a good grasp of reading, writing, basic maths and computers
+ Flexibility - night, weekend and holiday shifts are all part of the job.
+ You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential.
+ Experience - ideally you'll have spent at least one year in a front desk or guest service position.
+ Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling.
We need people like you to make a difference and create exceptional experiences every single day. Don't just join a growing team of 370,000 colleagues across 100 countries. Let your passion shine. Innovate and collaborate around the world. Embrace your ambition. Let's Go Further Together.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
**Important information** :
+ The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
+ No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
+ If you require reasonable accommodation during the application process, please click here .
+ IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
+ If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
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