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CNA Four Seasons

48186 Westland, Michigan Optalis Healthcare

Posted 1 day ago

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Job Description

FOUR SEASONS HEALTH & REHABILITATION CENTER (An Optalis Center)#FSA CNA's daily responsibilities will be to deliver direct care to patients (bathing, toileting, feeding, grooming, etc.) as directed by the RN or LPN in charge. Their role will be to maintain patient comfort and safety. They'll also need to follow all departmental policies and procedures as well as safety, environmental, and infection control standards. They'll represent the facility with integrity, free of gifts or improper inducements. A CNA adheres to the facility's Core Values and mission with complete regard for the dignity of each person.CNA Duties and Responsibilities include, but are not limited to: Providing great patient care. Answering patient calls and determining how best to help them. Providing physical support for patients or residents with daily activities and personal hygiene, including bathing, dressing, getting out of bed, - using the toilet, walking, standing, or exercising. Turning and repositioning bedridden patients. Ensuring patients or residents receive appropriate diet by reviewing their dietary restrictions, food allergies, and preferences. Obtaining a wide range of information from physicians, caregivers, and nurses about patient conditions, treatment plans, and suggested activities. Measuring and recording food and liquid intake and urinary and fecal output and reporting changes to medical or nursing staff. Recording vital signs, including blood pressure, pulse, temperature, and respiration rate as requested by staff. Examining patients to detect issues requiring medical care, including open wounds, bruises, or blood in the urine. Reminding patients to take medications and nutritional supplements. Noting observations of patient behavior, including complaints, or physical symptoms to nurses. Stay up to date on CNA training and facility policy and procedure. Other duties as assigned.CNA Requirements: State Certified Nursing Assistant Certification. COVID 19 Vaccination or Exemption Ability to think and work independently and with direction, and communicate with staff members in a fast-paced and sometimes stressful environment. Valid identification. Comfortable using a computer.Experience: Prior experience in long term care is preferred but not required

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Customer Service

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Remote $18 - $35 per hour Acrivon Therapeutics

Posted 10 days ago

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Full time Permanent

Description

We are looking for a dedicated Customer Service Representative to join Acrivon Therapeutics, a leading pharmaceutical company. In this role, you will play a crucial part in ensuring customer satisfaction and loyalty by providing exceptional service. You will have the opportunity to work on a variety of projects, handling inquiries, resolving issues, and building strong relationships with our valued customers. This position is vital to our company's success as we strive to deliver top-notch service in the pharmaceutical industry.

Responsibilities:

Respond to customer inquiries via phone, email, and chat in a timely and professional manner.

Resolve customer complaints and issues with patience and empathy.

Provide information about products, services, and promotions to customers.

Process orders, returns, and exchanges accurately in our system.

Escalate complex issues to the appropriate department for resolution.

Follow up with customers to ensure their satisfaction and gather feedback.

Maintain customer records and update information as needed.

Collaborate with other team members to improve overall customer experience.

Requirements:

Excellent communication skills, both verbal and written.

Strong problem-solving abilities and a customer-focused mindset.

Ability to multitask and prioritize in a fast-paced environment.

Attention to detail and accuracy in data entry and order processing.

Empathy and patience when dealing with customer concerns.

Proficiency in using CRM software and other customer service tools.

Ability to work effectively in a remote team environment.

Flexibility to work non-traditional hours, including evenings and weekends.

Company Details

Acrivon Therapeutics is a clinical-stage biopharmaceutical company focused on developing precision oncology medicines. They utilize a proprietary proteomics-based patient selection platform, called AP3, to match drug candidates with patients whose tumors are predicted to be sensitive to specific treatments, aiming to improve patient outcomes. Join our team at Acrivon Therapeutics and embark on a journey of growth and innovation.
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