16,636 French Speaker jobs in the United States

SEO Consultant - French Speaker

Botify

Posted 13 days ago

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Job Description

Botify’s leading agentic AI search technology and seasoned experts ensure every brand has the power to be found, both in traditional and AI search. With one powerful platform, brands achieve visibility, relevance, and greater control across Google, Bing, ChatGPT, Perplexity, and more.

Botify’s technology powers agentic workflows, AI-driven recommendations, and automated cross-platform indexation and deployment. Brands maximize visibility wherever consumers, bots, and AI agents search, protecting and capturing revenue across all search platforms.

Trusted by 500+ leading brands including Macy’s, Levi’s, Farfetch, the New York Times, and Marks & Spencer, Botify drives digital discovery, sustained profitability, productivity, and brand authority in an AI-first world.

Role Overview

As an SEO Consultant at Botify, you will engage the world's leading brands (our customers) to help them deliver better business outcomes by leveraging SEO as a strategic marketing channel. You will gain a deep understanding of customers’ business needs and scope and deliver a wide variety of SEO projects working in close collaboration with our Professional Services teams and partners.

You Are.

We’re looking for someone whose passion for SEO runs deep. You thrive in complexity and love breaking down challenges into actionable solutions. Specifically, you are:

  • A Technical Problem Solver : You get excited about diagnosing crawl issues, debugging JavaScript SEO problems, or creating innovative solutions to complex site architectures.
  • Proactive : You take initiative to find answers—you're always a step ahead, researching, analyzing, and proposing solutions.
  • Collaborative : You know how to bring people together, from developers to marketing teams, to get things done and drive results.
  • Customer-Obsessed : You genuinely care about your clients' success and go above and beyond to make them win.
  • Curious and Geeky : You get excited about the latest SEO trends, emerging technologies, and industry innovations.

We Are.

We are growing our consulting team of SEO leaders that work with some of the world’s largest and most influential brands to solve their most challenging SEO problems.

  • Hands-On Problem Solvers : We work directly with customers, applying our unique technology and expertise to deliver solutions tailored to their needs.
  • Innovators : We embrace challenges, love to experiment, and define new standards in SEO consulting.
  • A Team of Experts : Our team includes some of the brightest minds in SEO, and we thrive on collaboration and knowledge-sharing.
  • At the Cutting Edge : Botify technology leads the industry in harnessing AI and automation to drive SEO performance, and we are at the forefront of innovation in this space.

What you'll be doing:

As an SEO Consultant at Botify, you’ll manage a portfolio of long-term client engagements and occasional project-based consulting engagements. You will:

  • Build and maintain strong client relationships, serving as the primary point of contact.
  • Lead ongoing meetings with clients to review progress, troubleshoot challenges, and present strategic recommendations.
  • Develop and execute SEO roadmaps that align with client goals and ensure consistent progress.
  • Conduct in-depth technical SEO audits, identifying issues and proposing solutions to improve site performance.
  • Write and manage SEO tickets for client teams, ensuring clear and actionable implementation steps.
  • Manage SEO aspects of complex site migrations communicating with various stakeholders including teams within the customers’ organization, agencies, e-commerce vendors, and other specialist third parties.
  • Support customers in interpreting data and deriving insights; guide them on the design of custom reporting solutions to be developed in collaboration with the Professional Services team.
  • Assist clients with technical implementations, providing QA and guidance on staging environments to ensure accuracy.
  • Leverage Botify’s PageWorkers product to craft and implement optimizations directly on client sites.
  • Drive engagements forward by proactively identifying opportunities and spearheading initiatives to solve clients' most pressing SEO problems.

Who we're looking for

To succeed in this role, you should have:

  • 7+ years of professional SEO experience, including a focus on technical SEO.
  • 3+ years of client-facing experience, managing long-term engagements and working with cross-functional teams.
  • Proven ability to conduct technical SEO audits and deliver actionable strategies.
  • Experience QAing SEO implementations in staging environments and live sites.
  • Expertise in designing and implementing technical SEO solutions, including site migrations, site architecture, and structured data.
  • Hands-on experience optimizing content within CMS platforms or guiding teams to do so.
  • Familiarity with leveraging AI platforms to streamline workflows and improve efficiency.
  • Exceptional communication skills, with the ability to distill complex technical concepts into simple, actionable recommendations for both technical and non-technical audiences.
  • A team-oriented mindset and a passion for solving the biggest challenges in SEO.
  • Fluency in English and French.

What's in it for you?

  • Competitive salary, quarterly bonus structure, and ISO share options
  • Unlimited paid annual leave and flexible working policies
  • Workplace pension scheme with Penfold
  • Employee referral program
  • Private health insurance with Vitality (including medical, dental, mental health, and more)
  • Wide range of benefits (ClassPass, Cyclescheme, train ticket loan & more)
  • Regular Lunch & Learns, team socials and off-site events
  • Travel stipend to work from our offices in Paris, London, New York, Singapore, Tokyo and Sydney
  • Opportunities for personal and professional development (career coaching with Bravely, social responsibility initiatives)

Why Botify?

When you join Botify, you’re joining the brightest SEOs in the business, working with some of the biggest companies in the world to solve the most challenging problems in the industry.

  • Our Technology : One-of-a-kind, AI-driven, and continually innovating to lead the SEO industry.
  • Our Culture : Collaborative, supportive, and dynamic, with a focus on continuous learning and growth.
  • Our Impact : We don’t just optimize for rankings; we create measurable business outcomes that transform the way companies approach SEO.

If you’re ready to redefine what’s possible in SEO and thrive in a team of experts who love what they do, we’d love to hear from you.

We are proud to be an equal-opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

Industry research shows that women and those in traditionally underrepresented groups generally don't apply to jobs unless they check all the boxes for the role. If you feel strongly that you have what it takes for this role but don't check 100% of the boxes - that's okay - we encourage you to apply anyway and highlight what you can bring to the table!

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Customer Success Manager (French Speaker) - San Francisco

94005 Brisbane, California Odoo

Posted 1 day ago

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Job Description

Customer Success Manager (French Speaker) - San Francisco

Odoo ERP system is enterprise resource planning software used company-wide for the management of business processes. Odoo provides seamlessly integrated functional business apps called Odoo apps that form an ERP solution. Our unique proposition of integrated apps that work seamlessly together allows users to automate and track everything they do.

Odoo has become a global network with more than 8 million users, and partners in more than 120 countries. We are growing fast and need to hire faster.

We are currently searching for a highly motivated candidate to join our Customer Success Team in San Francisco!

Team Size

50+ people

What we expect

This is a hybrid (40% remote and 60% onsite) role in San Francisco, CA.

The Customer Success Team is helping customers across North America streamline their business processes with Odoos integrated software solutions. This is an opportunity for people who are excited to work at the intersection of software and business.

We expect the candidate to be proactive and have a "get it done" spirit.

Responsibilities
  • Develop and maintain strong relationships with clients, understanding their unique needs and goals to ensure their success with Odoo products and services.
  • Conduct live software demonstrations to showcase product features, benefits, and capabilities tailored to the customer's unique needs and requirements.
  • Become the voice of the customer and communicate feedback to internal teams.
  • Collaborate with the sales team to onboard and integrate new clients, ensuring a smooth transition and immediate value realization.
  • Proactively identify, analyze, and address customer needs to uncover growth opportunities, reduce churn, and increase the customer lifetime value.
  • Create and implement tailored customer success plans, including usage and adoption strategies, to maximize clients' return on investment.
  • Partner with internal teams, including product, marketing, and support, to advocate for the customer's needs and ensure a seamless customer experience.
  • Monitor customer health metrics and performance indicators, and develop targeted initiatives to drive continuous improvement.
  • Leverage data-driven insights to inform customer success strategies and tactics that drive long-term growth.
  • Qualify new customers to uncover potential growth opportunities.
  • Stay up-to-date with industry trends, best practices, and competitor offerings to ensure our company remains competitive in the marketplace.
Must Have
  • Bachelors Degree is required - A business-oriented major is a strong plus.
  • Proficiency in G-Suite applications.
  • Demonstrate an understanding of a customers renewal/growth life-cycle, and have an entrepreneurial spirit and passion for customer success!
  • Fluency in French (native or professional).
Nice to Have
  • Accounting, manufacturing, inventory, CRM, POS, and/or E-commerce software or industry/entrepreneurial experience, as well as Microsoft Excel and Google Sheets, highly valued.
  • SaaS or Paas pre/post sales experience or relevant knowledge - Understand the value proposition of an ERP software to a potential customer.
  • Previous role providing great aptitude for coordination and keeping organized.
What's great about the job?
  • Great team of very smart people in a friendly and open culture.
  • No silly tools to use, no rigid working hours.
  • No waste of time in enterprise processes, real responsibilities and autonomy.
  • Expand your knowledge of various business industries.
  • Create content that will help our users on a daily basis.
  • Real responsibilities and challenges in a fast-evolving company.
  • Healthcare, Dental, Vision, Life Insurance, FSA, HSA Matching, 401K Matching, and Commuter Benefits.
  • PTO (Paid-time-off), paid sick days, and paid holidays.
  • Employee Assistance Program; 3 X 1-hour telehealth calls with certified mental health professionals.
  • $100 towards a work-from-home office setup.
  • Evolve in a nice working atmosphere with a passionate, growing team!
  • Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap!
  • Company-sponsored events for groups of 6+ employees.

The salary range for this role is $0,000- 80,000. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location.

A full-time position with an attractive salary package.

Be part of our team!

Ensuring a diverse and inclusive workplace where we learn from each other is core to Odoo's values. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal-opportunity employer and a pleasant and supportive place to work.

#J-18808-Ljbffr
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Business System Analyst (French Speaker) - San Francisco

94005 Brisbane, California Odoo

Posted 14 days ago

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Job Description

8000 Marina Blvd #300, Brisbane, CA 94005, Сполучені Штати

Odoo ERP system is enterprise resource planning software used company-wide for the management of business processes. Odoo provides seamlessly integrated functional business apps called Odoo apps that form an ERP solution. Our unique proposition of integrated apps that work seamlessly together allows users to automate and track everything they do. The open-source development model of Odoo has allowed us to leverage thousands of developers and business experts to build the world's largest ecosystem of fully integrated business apps.

Odoo has become a global network with more than 12+ million users and partners in more than 120 countries, and we continue growing with 2000+ daily downloads. We are growing fast and need to hire faster.
Apply Now! Recruitment Guidebook

Users of the Product

12,000,000
Company Growth

60% Year over year
Company Maturity

Profitable

We are currently searching for a highly motivated candidate to
join our Business System Analyst Team in San Francisco!

Department Size

50+ people

To get the best candidate experience, please consider applying for a maximum of 3 applications within 12 months to ensure you are not duplicating efforts.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship responsibilities for employment visas at this time.

What we expect

This is a hybrid (40% remote and 60% onsite) role in San Francisco, CA.

Here at Odoo, we create user-friendly business software to streamline any company. That's why we built a range of easy-to-use business applications with tools to address every business need. With over 12 million users worldwide, ranging from startups to large enterprises, we give companies the tools they need to grow. If you want to help, people transform their business with software, join our Business Systems Analyst Team!

We're looking for a Business Systems Analyst to work one-on-one with clients across the Americas and simplify their business processes with Odoo. This is an implementation project management role for someone excited to work at the intersection of software and business. Clients that purchase success packs will interface directly with you, and you'll bill time against the packs as you provide expert consultation. You'll be trained to become a subject matter expert across Odoo's many diverse apps (there are over 50!). If you have a proactive, "get it done" adventurous spirit, this job is for you.

Responsibilities

  • Manage client relationships while implementing Odoo SaaS solutions
  • Analyze all aspects of clients' business operations to map their processes to Odoo's solutions
  • Quantify the resources required for a task/project related to an Enterprise Resource Platform implementation
  • Collaborate with Odoo's developers to execute clients' business requirements
  • Collaborate with the clients' implementation managers on User Acceptance Testing and End User Training.
  • Occasionally advise the sales team during pre-sale regarding complex implementations
Must Have
  • Bachelor Degree or higher in Computer Science, Engineering Management or a related field
  • Passion for learning business processes (sales, accounting, supply chain, inventory management, manufacturing)
  • Able to work in a rapidly evolving field
  • Excellent communication skills
  • Relational Database literacy
  • Fluency in French (native or professional)
Nice to Have
  • Masters Degree in Business Administration or Engineering Management or a related field
  • Experience with ERP systems
  • 2+ years experience implementing software (ERPs or CRMs preferred)
  • Experience in a SaaS company
  • Available immediately
  • Additional languages (Spanish preferred)
What's great in the job?
  • Great team of very smart people in a friendly and open culture.
  • No silly tools to use, no rigid working hours.
  • No waste of time in enterprise processes, real responsibilities and autonomy.
  • Expand your knowledge of various business industries.
  • Real responsibilities and challenges in a fast evolving company.
The Odoo culture

Building a company we love.
READ Who is your manager?

Being a team leader at Odoo.
READ The founder's story

From 1 to 250 employees in a few years.
READ

What we offer.
  • Healthcare, Dental, Vision, Life Insurance, FSA, HSA Matching, 401K Matching, and Commuter Benefits
  • PTO (Paid-time-off), paid sick days, and paid holidays
  • Employee Assistance Program; 3 X 1-hour telehealth calls with certified mental health professionals
  • $100 towards a work-from-home office setup
  • Evolve in a nice working atmosphere with a passionate, growing team
  • Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap!
  • Company-sponsored events for groups of 6+ employees


The estimated annual compensation range for this role is$0,000- 100,000. Please note that actual salaries may vary within, above, or below this range based on factors such as education, training, experience, professional achievement, business needs, and location.

Compensation & Perks

A full-time position
with an attractive salary package

Exchange Program

Apply to a similar position
in a subsidiary of Odoo
Our offices

Sponsored Events

Afterwork events, several team building activities

Trainings

12 days trainings a year and books for career development

Sport Activity

Play any sport with colleagues,
the bill is covered

Eat & Drink

Chef prepared lunches daily, Fruits, Snacks, and Coffee provided

Become part of our team!

Ensuring a diverse and inclusive workplace where we learn from each other is core to Odoo's values. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal-opportunity employer and a pleasant and supportive place to work. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records.
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Customer Support Specialist-Call Center

02919 Johnston, Rhode Island Jobs for Humanity

Posted 21 days ago

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Job Description

Company Description

Job Description

Customer Support Specialist-Call Center

This is a contract position.

This is an on-site position in Providence, RI.

About this position

This Consumer Lending Advisor role is a call center position supporting customers for one of the larger financial institutions in the US. Advisors will manage incoming calls for payment inquiries, assistance with website management and inquiries for declined applications.

Job Responsibilities
  • Respond to customer issues with speed, find answers promptly, and address concerns in a polite, empathetic, and professional manner.
  • Manage incoming calls and provide accurate information to customers.
  • Possess the ability to quickly memorize, recall, or research answers to customer inquiries.
  • Demonstrate excellent customer care and focus by assessing customers' needs and providing appropriate solutions, troubleshooting steps, or guidance for a positive customer experience.
  • Learn and adhere to all customer service procedures and policies.
  • Strive to exceed personal and team targets, goals, and quotas.
  • Aim for swift resolution of customer inquiries.
  • Maintain records of customer interactions, organizing and filing profile/account changes.
Skills/Requirements
  • Previous customer service experience
  • Previous call center experience preferred, but not required.
  • Excellent verbal communication skills with a polite, empathetic, and professional demeanor.
  • Strong customer-centric approach and the ability to assess customer needs accurately.
  • Strong demonstrated computer skills
  • Ability to work a flexible schedule.
Additional information
  • Contract Length: 3 months with temp to hire opportunity.
  • Start Date: January 8
  • Schedule: Candidates must work a 10am or 12pm start time. Shifts are 9 hours each with lunch and 2 15-minute breaks. Candidates must be avaialble for 4 weekdays and 1 weekend shift weekly.
  • Training: Training is the first two weeks on assignment.
    • Training Schedule: Monday-Friday, 8-5p.
    • Candidates can NOT be late or miss any training opportunities.
Pay/Salary Range:
  • Pay Range: $19/HR


YUPRO Placement is the nation's leading skills-first placement firm placing and promoting historically overlooked talent into permanent hire, apprenticeship, and contract job assignments. We represent clients who support skills first inclusive hiring practices. YUPRO Placement is an equal opportunity employer.

Qualifications

Additional Information

All your information will be kept confidential according to EEO guidelines.
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Customer Support Representative (Call Center)

55401 Minneapolis, Minnesota $48649 annum Federal Reserve Bank (FRB)

Posted 19 days ago

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Job Description

Permanent
Company Federal Reserve Bank of Minneapolis

Are you looking for a position that allows you to grow professionally within a fast paced, customer service environment?

The Federal Reserve Bank of Minneapolis’ Treasury Services Department supports U.S. Treasury retail financial products, such as United States Savings Bonds. We are seeking individuals who are customer focused, efficient, and have effective verbal communication skills to join our contact center.
• No nights
• No weekends
• No sales, collections, or cold calls
• Options to work onsite or a hybrid of onsite and remote, once training is complete

Responsibilities:

  • Answer incoming calls and emails from customers, financial institutions, and legal professionals.
  • Advise customers on U.S. Treasury financial products, regulations, and forms.
  • Support account setup and navigation for U.S. Treasury websites and applications
  • Aim to exceed established metrics for accuracy, timeliness, and completeness
  • Provide prompt, efficient, detailed, customer-oriented service
  • Act as an advocate for our customer; reporting and/or acting on areas for improvement
  • Establish and maintain accurate records and documentation
  • Interpret guidelines, regulations, and recommend changes to procedures and processes

Qualifications:

  • Associates degree in business or an equivalent combination of education and experience.
  • Minimum one year of related experience or an equivalent combination of post-secondary education and experience in customer service, operations, or related area.
  • Must be a U.S. citizen or lawful permanent resident alien with at least three years of legal residency in any visa category.
  • Ability to interface directly with customers and resolve issues, follow, and explain policies and procedures, problem solve, and meet deadlines.
  • Basic computer and MS Office proficiency.

* This position qualifies for a hybrid working arrangement that supports remote work but requires regular on-site attendance.

Our total rewards program offers benefits that are the best fit for you at every stage of your career:

  • Comprehensive healthcare options (Medical, Dental, and Vision)
  • 401(k) match, and a fully-funded pension plan
  • Paid time off and holidays
  • Generously subsidized public transportation
  • Annual educational assistance
  • On-site fitness facility
  • Professional development programs, training, and conferences
  • And more…

The Minneapolis Fed is committed to developing a diverse workforce and providing an inclusive environment where all employees are respected and valued. We believe that we can foster development opportunities for all and reach our full potential by recognizing the unique experiences and identities of each of our colleagues. From economists to cash specialists , we work together to represent you in our economy.

 

Full Time / Part Time Full time

Regular / Temporary Regular

Job Exempt (Yes / No) No

Job Category Customer Service

Work Shift First (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Privacy Notice

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CALL CENTER SPECIALIST-CALL CENTER

47808 Terre Haute, Indiana Indiana Staffing

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Job Description

Call Center Specialist

You belong at Union! The Call Center Specialist plays a key role in providing the highest quality of patient care while the patient is in Union Health. The call center department plays a crucial role in providing timely and compassionate assistance to patients, making it an appealing choice for individuals dedicated to delivering exceptional customer service and facilitating positive healthcare experiences. Join us as we provide compassionate service and high-quality care to the Wabash Valley Communities. We are committed to helping you find a role that recognizes your interests, expertise, and talent and helping you achieve your long-term career goals and aspirations. At Union, you'll experience an inclusive environment in which you are empowered to be your best self every day. In addition to competitive pay, Union co-workers enjoy:

+ Part-time and Full-time schedules

+ Comprehensive benefits

+ Paid time off starting day one.

+ Tuition reimbursement up to $5,250 each year.

+ Career paths

+ Success sharing

+ 403b retirement employer match.

+ Much more!

Be part of an organization that is dedicated to your work-life balance, career, growth, and development. Union Health, U Matter and U Belong. How can we help? Call us at or email us at

Call Center Specialist Details Essential Job Duties:

  • Answers incoming calls promptly and efficiently, directing them appropriately and initiating electronic notes for nursing and prescription needs.
  • Verifies patient information, schedules appointments, and assesses medical necessity.
  • Assists patients with special requirements, offers guidance, and maintains exceptional customer service.
  • Registers new patients, addresses equipment malfunctions and office supply needs, and aids in training new staff.
  • Demonstrates a commitment to exceeding expectations, attending meetings, and contributing to a well-functioning call center department.

Please note that the salary information provided on the career site for this position opening may not necessarily reflect the accurate compensation associated with the role. We encourage candidates to inquire further and engage in direct communication with Union Health for comprehensive salary details. As an EOE/AA employer, Union Hospital, Inc. will not discriminate in its employment practices due to an applicant's age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran or disability status.

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Call Center

Premium Job
Remote $18 - $25 per hour Shankar Distillers LLC

Posted today

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Job Description

Part Time Permanent

We are seeking a highly motivated and customer-focused Remote Call Center Representative to join our team. In this role, you will be the first point of contact for our customers, providing top-notch service through phone, email, and/or chat. The ideal candidate will have strong communication skills, a problem-solving mindset, and the ability to work independently in a remote environment.

Key Responsibilities:
  • Handle inbound and outbound calls in a professional and courteous manner
  • Resolve customer inquiries, complaints, and technical issues promptly
  • Provide accurate product or service information to customers
  • Document all customer interactions in the CRM system
  • Meet performance metrics such as call quality, response time, and customer satisfaction
  • Collaborate with team members and supervisors to ensure efficient service delivery
  • Stay up to date on product knowledge, company policies, and procedures
Requirements:
  • High school diploma or equivalent (Associate's or Bachelor's degree is a plus)
  • Previous customer service or call center experience preferred
  • Excellent verbal and written communication skills
  • Strong interpersonal and problem-solving abilities
  • Reliable internet connection and a quiet home workspace
  • Proficient in basic computer applications (CRM systems, email, etc.)
  • Ability to multitask and manage time effectively
Benefits:
  • Flexible work hours
  • Paid training and ongoing support
  • Opportunities for advancement
  • Work-from-home convenience
  • Health, dental, and vision insurance
  • Performance bonuses and incentives
Schedule:
  • [e.g., Monday to Friday, weekends, rotating shifts, etc.]
  • [Specify time zone if applicable]

Company Details

Shankar Distillers takes pride in the art of whiskey-making, creating a fusion of the time-honored traditions of the East with the modern expertise of the West. The result is a collection of premium whiskies that reflect a harmonious marriage of cultures, creating spirits that transcend boundaries. Our vodka is also used to make our gin by a combination of soaking botanicals in our pot-still and distilling our vodka through a gin basket. When distilling gin, our vodka starting material is distilled with our gin basket activated. The gin basket holds botanicals and allows distillate vapor to pass through and infuse the alcohol with flavors from the botanicals.
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Call Center

Premium Job
Remote $29 - $39 per hour GKN Automotive Global Company

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Job Description

Full time Permanent

A remote call center job typically involves providing customer support and assistance through phone, chat, or email. Here’s a detailed overview of the responsibilities, qualifications, and skills required for such positions.

Job Responsibilities
  • Customer Support : Respond to customer inquiries and resolve issues related to products or services.
  • Communication : Maintain clear and effective communication with customers, ensuring a positive experience.
  • Documentation : Record customer interactions and maintain accurate records of inquiries and resolutions.
  • Problem-Solving : Identify customer needs and provide appropriate solutions or escalate issues when necessary.
  • Product Knowledge : Stay informed about company products and services to provide accurate information to customers.
  • Team Collaboration : Work with team members and supervisors to improve processes and share feedback.
  • Communication Skills : Excellent verbal and written communication skills to interact effectively with customers.
  • Empathy : Ability to understand and relate to customer concerns and emotions.
  • Time Management : Strong organizational skills to handle multiple tasks efficiently.
  • Adaptability : Flexibility to adjust to changing situations and customer needs.
  • Attention to Detail : Careful attention to detail in documenting interactions and following procedures.

Company Details

GKN Automotive is a global supplier of driveline and driveline-related systems and components. They specialize in the design, development, and manufacture of systems that enable vehicles to move efficiently and safely. Some of their products include gearboxes, axles, and driveline components. We are a global supplier of driveline and driveline-related systems and components. Their products include: Gearboxes Axles Driveline components Electrified drivelines Hybrid and electric powertrains We specialize in designing, developing, and manufacturing systems that enable vehicles to move efficiently and safely. GKN Automotive serves the global automotive industry, working with leading manufacturers to create innovative solutions for a more sustainable and connected world.
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Call Center

06512 East Haven, Connecticut Town Fair Tire

Posted 14 days ago

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Job Description

Job Description

A Call Center Specialist is someone that possesses the talent for solving tough problems while focusing on delivering exceptional customer service. Being part of our team will involve you to constantly harness your multi-tasking and tech-savvy skills to resolve challenging customer issues including product-related issues, billing, selling products, service inquiries, scheduling appointments and more. The main job function will be spent on answering a high volume of customer calls, which will need to be addressed innovatively, with individualized solutions and a high level of customer satisfaction. The successful candidate will be able to elevate company standards, achieve sales goals and meet customers' expectations. To excel in this role, you will need excellent customer service skills, effective communication skills, sales oriented, enthusiastic, friendly and energetic with a genuine desire to provide outstanding service. We provide comprehensive training on company guidelines, policies, customer service and ample product knowledge.

Requirements

Job Qualifications:

  • Comfortable in a fast paced and dynamic environment
  • Exceptional relationship-building skills
  • Must be very proficient in computer navigation, multi-tasking and working with several software programs at the same time
  • Basic math functions such as addition, subtraction, multiplication, and division
Requirements:
  • High School Diploma or GED
  • Basic understanding of sales principles and customer service practices
  • Customer service focus
  • Solid communication and interpersonal skills
  • Experience with high volume calls
  • Proficient in Excel, MS Word, MS PowerPoint
  • Maintain a presentable and well-dressed appearance
Essential Job Functions:
  • Ensure high levels of customer satisfaction through excellent sales service
  • Assess customers' needs and provide assistance and information on product features
  • Remain knowledgeable on products offered and discuss available options
  • Excellent written and oral communication skills
  • Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business
  • Team up with co-workers to ensure proper customer service
  • Greeting customers with a positive demeanor
Non-Essential Job Functions:
  • Keeping the work environment neat and clean.
  • Ability to work independently and in a team environment with minimal supervision
  • Ability to organize and prioritize with strong attention to details
  • Participating in periodic team meetings
Other Duties/Responsibilities:
  • Other duties can and will arise and you should be prepared to take on these challenges openly.

Disclaimer: Although the Company has attempted to accurately and thoroughly describe this position, the Company reserves the right to change the same, including to change, add or subtract from the duties outlined, within the sole discretion of the Company, at any time, with or without advance notice.

Employee Acknowledgement: I have read the above Job Description and feel confident that I can and will perform my job as stated. I also understand that I am required to work with my supervisor toward making this Job Description to have better understanding and clarity so that I may perform my job easier and more efficient. I additionally understand and agree to sign a Non-Compete Agreement, which will be provided to me under a separate written understanding and acknowledgement.

Company Philosophy and Employee Goal: We are people driven. Our number one goal is customer satisfaction. "You take care of the customer and the customer takes care of you."
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  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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