775 Front Desk Staff jobs in Fremont

Description We are looking for a Front Desk Coordinator to join our team in Menlo Park, California. This is a contract position requiring an individual with strong attention to detail to oversee daily front desk operations and ensure smooth communication across the office. The ideal candidate will be detail-oriented, proactive, and comfortable managing administrative tasks in a fast-paced environment.
Responsibilities:
- Serve as the primary point of contact at the front desk, greeting visitors and managing incoming inquiries.
- Coordinate daily lunch orders and ensure timely delivery for staff and guests.
- Maintain and prepare meeting rooms, including verifying technology setups are functional and ready for use.
- Provide reception support by answering multi-line phone systems and directing calls appropriately.
- Organize files and maintain accurate records to support administrative needs.
- Deliver exceptional customer service to associates, partners, and visitors within the office.
- Ensure the front desk area remains presentable and adheres to high standards.
- Support the team by managing scheduling and assisting with concierge services.
- Facilitate training sessions as needed to ensure smooth transitions and operations.
- Collaborate with team members to address any operational challenges promptly. Requirements - Previous experience in administrative assistance or front desk coordination is preferred.
- Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
- Strong interpersonal skills and ability to interact effectively with individuals at all levels.
- Demonstrated ability to handle multi-line phone systems efficiently.
- Excellent organizational skills and attention to detail.
- Ability to manage customer service tasks with a friendly and meticulous demeanor.
- Skilled in data entry and maintaining accurate records.
- Comfortable working on-site five days a week in a detail-oriented environment. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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**Additional Information** Overnight
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** San Jose Marriott, 301 South Market Street, San Jose, California, United States, 95113VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Pay Range:** $31.95-$31.95 per hour
**POSITION SUMMARY**
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Hotel Front Desk Manager
**Residential & Dining Enterprises, Stanford, California, United States**
Administration
Post Date Aug 12, 2025
Requisition #
Anticipated Shift:
The anticipated shift is based on the operational needs and can change at any time with notice.
The Stanford Guest House is a 24-hour operation open 365 days a year.
Typical manager shift is Sunday - Thursday 2:00pm - 11:00pm
ABOUT STANFORD UNIVERSITY AND RESIDENTIAL & DINING ENTERPRISES:
Stanford University is one of the world's leading teaching and research universities. Founded in 1891, Stanford's mission is to create and share knowledge and to prepare students to be curious, to think critically, and to contribute to the world. With world-class scholars and seven schools located together on a single campus, Stanford offers academic excellence across the broadest array of disciplines including business, education, engineering, humanities and sciences, law, medicine, and sustainability. It also is an engine of innovation, blending theory and practice to move ideas and discoveries from labs and classrooms out into the world. Stanford strives to foster a culture of expansive inquiry, fresh thinking, searching discussion, and freedom of thought - preparing students for leadership and engaged citizenship in the world. The university is located between San Francisco and San Jose in the heart of California's Silicon Valley, on a scenic 8,180-acre campus.
Residential & Dining Enterprises (R&DE), the largest auxiliary organization at Stanford University, supports the academic mission of the university by providing high-quality services to students and other members of the university community. R&DE has an annual operating budget of $400M, operates 24/7/365, and oversees a $B asset portfolio comprising over 7 million square feet-one-third of the campus footprint. R&DE provides housing for 16,000 students and dependents, serves 8 million meals annually at 48 student dining venues and 32 culinary enterprises. In addition, R&DE provides executive services, conference operations, and guest lodging. R&DE is a talented and diverse team of 1,200+ who comprise the following divisions: Student Housing Operations & Stanford Conferences; Stanford Dining and Hospitality & Auxiliaries; Maintenance Operations and Capital Projects; and a team of R&DE strategic business partners-Finance & Administration, Information Technology, Human Resources, and Strategic Communications and Marketing.
"Students (Customers) First" is R&DE's mantra and its strategic goals reflect its commitment to delivering service excellence to the campus community. R&DE's belief is "students are never an interruption in our day; they are the reason we are here."
R&DE's dedication to promoting fair treatment, access to opportunities, and a positive work environment is reflected in its essential priorities and efforts for cultivating a culture of operational excellence as a foundational cornerstone. R&DE is committed to creating and sustaining inclusive excellence where all staff feel a sense of belonging and are empowered to thrive.
This role is designated as essential and requires incumbents to report to work onsite. Telecommuting is not available for this role.
JOB PURPOSE:
The Guest Service Manager leads a group of customer service representatives who provide and maintain the highest level of service to the customer using judgment and discretion.
CORE DUTIES:
Supervise the day-to-day operations of the unit, leading and mentoring staff. Provide orientation and training to lower-level representatives.
Provide input in hiring decisions and performance of workgroup.
Act independently to determine methods and procedures on new assignments.
Serve as a subject matter expert for the unit Participate with other departments and represent the unit as needed.
Process non-standard requests, initiate appropriate documentation and notify other departments and/or coordinate with outside agencies as needed.
Handle the highest level of escalated and unresolved calls.
Administer and educate others on the supported program, providing accurate information and updates to policies and procedures, improving overall customer satisfaction in the process.
Determine whether disputed issues have been handled appropriately through substantial knowledge of internal policies and procedures.
Work closely with others in department to identify and correct problems and make recommendations to remedy problems.
Keep track of correspondence and interactions with customer using a customer relationship management tool.
May represent Stanford at public events, such as fairs, athletic events and registrations, greet and serve as a resource on unit and general inquiries
Serve as after-hours additional hotel point of contact for group leaders.
Work with the Sales Manager to resolve any no-shows, late cancellations, or penalty fees.
MINIMUM REQUIREMENTS:
Education & Experience:
Bachelor's Degree and four years of relevant experience or combination of education and relevant experience.
Knowledge, Skills and Abilities:
Demonstrate ability to effectively coordinate and provide oversight to a diverse work staff.
Demonstrates excellent problem solving and decision-making skills to effectively solve and respond to complicated requests.
Demonstrates leadership traits including effective communication, supervisory skills, and the ability to manage workflow.
Excellent customer service experience and a proven ability to meet performance standards.
Ability to communicate effectively in English both verbally and in writing with individuals and groups of diverse backgrounds
Ability to work independently and as a member of a team.
Excellent attention to detail and accuracy.
Able to use authority, knowledge and judgment to effectively respond to complicated requests.
Ability to multitask.
Ability to learn policies and procedures and correctly provide that information to customers and use information to make sound decisions.
Strong computer skills such as Microsoft Office (Outlook, Word, Excel, and PowerPoint).
Certifications and Licenses:
Valid California non-commercial class drivers' license.
PHYSICAL REQUIREMENTS:
Frequently stand/walk, sit, perform desk-based computer tasks, use a telephone, and grasp lightly/fine manipulation.
Occasionally twist/bend/stoop/squat, reach/work above shoulders, grasp forcefully, lift/carry/push/pull objects that weigh up to 20 pounds, writing by hand, sort/file paperwork.
Rarely kneel/crawl.
WORKING CONDITIONS:
Varied shifts required, including evenings and weekends.
May work extended hours.
WORK STANDARDS:
Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, expected pay range for this position is 68,640 to 72,000 per annum.
Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.
Why Stanford is for You:
Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enriches the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:
Freedom to grow. We offer career development programs, tuition reimbursement, or course auditing. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
A healthier you. Climb our rock wall or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.
Discovery and fun. Stroll through historic sculptures, trails, and museums
Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more
The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.
Consistent with its obligations under the law, the university will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.
Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
Additional Information
+ **Schedule: Full-time**
+ **Job Code: 4624**
+ **Employee Status: Regular**
+ **Grade: F**
+ **Requisition ID: **
+ **Work Arrangement : On Site**