60,975 Front Desk Supervisor jobs in the United States

Front Desk Supervisor

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14221 Williamsville $22 - $45 per hour Cappellino Buick GMC

Posted 26 days ago

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Job Description

Part Time Permanent

We are seeking a reliable and customer-focused Part-Time Front Desk Supervisor to oversee daily front desk operations and ensure a smooth, professional experience for all guests and clients. This role involves supervising front desk staff, handling escalated issues, and maintaining a welcoming environment.

 Key Responsibilities:
  • Supervise and support front desk staff during assigned shifts
  • Ensure excellent customer service is delivered consistently
  • Handle guest/client inquiries, concerns, and complaints professionally
  • Monitor daily operations including check-ins, scheduling, and call handling
  • Train and onboard new front desk team members as needed
  • Maintain front desk supplies and ensure workstations are organized
  • Prepare daily shift reports and escalate issues when necessary
  • Ensure adherence to company policies and front desk protocols
Requirements:
  • High school diploma or equivalent (Associate’s or Bachelor’s a plus)
  • 1+ year of front desk, receptionist, or customer service experience
  • Previous supervisory or team lead experience preferred
  • Strong communication and problem-solving skills
  • Proficiency with office software and phone systems
  • Friendly, professional demeanor and strong attention to detail

Company Details

Cappellino Buick GMC is a family‑owned and operated automotive dealership located in Williamsville, New York. Established in 1969 and serving Western New York ever since, we carry a full lineup of new Buick and GMC vehicles, as well as certified pre‑owned models. cappellino.net+2cappellinobuickgmc.com+2 Our team of over 170 dedicated professionals is committed to delivering a transparent, customer‑first car‑buying experience. We go above and beyond to help each customer find a vehicle that fits their lifestyle, budget, and preferences—while ensuring exceptional service before, during, and after the sale.
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Front Desk Supervisor

80238 Denver, Colorado Sage Hospitality Group

Posted 1 day ago

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Job Description

**Why us?**
As part of **Sage Hospitality Group** , we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.
We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!
**Hotel Teatro** is set to hire a **Front Desk Supervisor!**
Step into a world where history meets modern luxury in the vibrant heart of Denver's Theater District. Nestled within the iconic walls of the historic Denver Tramway trolley building lies Hotel Teatro, a beacon of elegance and refinement, proudly standing as Denver's original boutique hotel.
Adjacent to this architectural gem is The Nickel, a culinary destination where rustic charm and industrial sophistication converge to redefine American classics with a dash of innovation. Embark on a journey with us and become a part of Denver's best-kept secret. Immerse yourself in the lively atmosphere of our dining room, where every meal is a celebration of flavors and creativity. Join our team and be part of an experience where historical elegance and modern hospitality blend seamlessly to create unforgettable moments.
**Job Overview**
Supervises front office staff ensuring an efficient operation producing excellent results for our customers. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
**Responsibilities**
+ Supervise the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests.
+ Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation.
+ Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
+ Completes established check-in procedures for arriving guests and facilitates guest departure in order to close the guest account and make the room available for the next guest.
+ Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.
+ Courteously and accurately answers inquiries from potential guests and accepts hotel reservations. Uses suggestive selling techniques to sell room nights, increase occupancy and revenue.
+ Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses in person and on telephone.
+ Operates the PBX equipment, including, assisting outgoing calls, scheduling and setting wake-up calls and paging guests.
+ Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
+ Maintains a friendly, cheerful and courteous demeanor at all times.
+ Performs other duties as assigned, requested or deemed necessary by management.
**Qualifications**
**Education/Formal Training**
High school education or equivalent experience.
**Experience**
1 or more full years employment experience in a related position with this company or other organization(s).
**Knowledge/Skills**
+ Requires understanding of all hotel front office procedures.
+ Requires high school graduate level mathematical aptitude and knowledge of standard cash handling procedures and computerized cash register systems.
+ Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
+ Requires knowledge of company/hotel policies and procedures and the ability to determine course of action based on these guidelines.
+ Requires supervision/management skills.
+ Ability to communicate information and hotel services to management and guests. Second language may be required.
+ Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing.
**Physical Demands**
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Ability to communicate in person and on telephone frequently.
+ Ability to read written communiqués, analyzing reports and seeing monochrome computer screen.
+ Excellent speech communication skills required for continual interaction with guests. Frequent use of phone.
+ Excellent literacy necessary to analyze report data, prepare reports and initiate correspondence.
+ Continuous standing 90% of time -communicating with guests.
+ No climbing required. No driving required.
+ Lifting up to 50 lbs. guest luggage; limited. Pushing up to 50 lbs. bell cart; limited. Pulling up to 50 lbs. bell cart; limited. Carrying up to 25 lbs. guest luggage; limited.
+ Continuous standing -80% of shift.
**Environment**
Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95%
**Benefits**
**Benefits for Full-Time, Hourly Roles Include:**
+ Opportunity to earn property incentives
+ Complimentary RTD EcoPass
+ Medical, dental, & vision insurance
+ Health savings and flexible spending accounts
+ Basic Life and AD&D insurance
+ Paid time off for vacation, sick time, and holidays
+ Eligible to participate in the Company's 401(k) program with employer matching
+ Employee Assistance Program
+ Tuition Reimbursement
+ Great discounts on Hotels, Restaurants, and much more.
+ Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.
**_The application period will be open for approximately 30 days or until a suitable candidate is identified. We encourage qualified individuals to submit their applications within this timeframe._**
**Salary**
USD $4.00 - USD 24.00 /Hr.
**ID:** _ _
**Position Type:** _Regular Full-Time_
**Property** **:** _Hotel Teatro_
**Outlet:** _Hotel_
**Category:** _Front Desk & Guest Services_
**Min:** _USD 24.00/Hr._
**Max:** _USD 24.00/Hr._
**_Address_** **:** _ th St_
**_City_** **:** _Denver_
**_State_** **:** _Colorado_
EOE Protected Veterans/Disability
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Front Desk Supervisor

80238 Denver, Colorado Sage Hospitality Group

Posted 1 day ago

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Job Description

**Why us?**
**Position Rate: $ per hour**
**Job Close Date: October 24, 2025 or until filled**
***Please provide references***
Welcome to **the Springhill Suites Denver Downtown.** A bold and inspiring new hotel where contemporary design mingles effortlessly with world-class service. Here, you can have it all. An energized downtown location. Spacious suites that don't compromise style for comfort. Dynamic meeting and event space perfect for collaboration or celebration. A visionary approach to business. At the SpringHill Suites Denver Downtown hotel, we offer more than a place to stay. Here, we offer a fresh, urban hotel experience unlike any other. Our partnership with Metro State University's Hospitality Learning Center enables our hotel to be a teaching and learning hotel, giving employees the chance to give back to the community by mentoring a continuous influx of student interns from Colorado's largest public university.
At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality.
**EMPLOYEE PERKS! Why join the Springhill Suites and Degree Family?**
+ **Employee Referral Program - $00 to 1000 based on position!**
+ **Free Monthly RTD EcoPass**
+ **Free Onsite Parking!**
+ **Sage Savings Spot Deals on furniture, electronics, cell phone plans, flowers, restaurants and much, much more!**
+ **Discounted Hotel rates at all Marriott/Starwood & Sage managed Hotels & Restaurants**
+ **Medical, Dental, Vision, 401K & Flex Spending Account (FT Employees)**
+ **Paid time off for Vacation, Sick days and Holidays (FT Employees)**
+ **A fun work environment that encourages individually, recognition, growth & development**
**Job Overview**
Supervises front office staff ensuring an efficient operation producing excellent results for our customers. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
**Responsibilities**
+ Supervise the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests.
+ Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation.
+ Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
+ Completes established check-in procedures for arriving guests and facilitates guest departure in order to close the guest account and make the room available for the next guest.
+ Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.
+ Courteously and accurately answers inquiries from potential guests and accepts hotel reservations. Uses suggestive selling techniques to sell room nights, increase occupancy and revenue.
+ Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses in person and on telephone.
+ Operates the PBX equipment, including, assisting outgoing calls, scheduling and setting wake-up calls and paging guests.
+ Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
+ Maintains a friendly, cheerful and courteous demeanor at all times.
+ Performs other duties as assigned, requested or deemed necessary by management.
**Qualifications**
**Education/Formal Training**
High school education or equivalent experience.
**Experience**
1 or more full years employment experience in a related position with this company or other organization(s).
**Knowledge/Skills**
+ Requires understanding of all hotel front office procedures.
+ Requires high school graduate level mathematical aptitude and knowledge of standard cash handling procedures and computerized cash register systems.
+ Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
+ Requires knowledge of company/hotel policies and procedures and the ability to determine course of action based on these guidelines.
+ Requires supervision/management skills.
+ Ability to communicate information and hotel services to management and guests. Second language may be required.
+ Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing.
**Physical Demands**
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Ability to communicate in person and on telephone frequently.
+ Ability to read written communiqués, analyzing reports and seeing monochrome computer screen.
+ Excellent speech communication skills required for continual interaction with guests. Frequent use of phone.
+ Excellent literacy necessary to analyze report data, prepare reports and initiate correspondence.
+ Continuous standing 90% of time -communicating with guests.
+ No climbing required. No driving required.
+ Lifting up to 50 lbs. guest luggage; limited. Pushing up to 50 lbs. bell cart; limited. Pulling up to 50 lbs. bell cart; limited. Carrying up to 25 lbs. guest luggage; limited.
+ Continuous standing -80% of shift.
**Environment**
Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95%
**Salary**
USD $ 2.00 - USD 22.50 /Hr.
**ID:** _ _
**Position Type:** _Regular Full-Time_
**Property** **:** _Springhill Suites Denver_
**Outlet:** _Hotel_
**Category:** _Front Desk & Guest Services_
**Min:** _USD 22.00/Hr._
**Max:** _USD 22.50/Hr._
**Tipped Position:** _No_
**_Address_** **:** _1190 Auraria Pkwy_
**_City_** **:** _Denver_
**_State_** **:** _Colorado_
EOE Protected Veterans/Disability
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Front Desk Supervisor

80238 Denver, Colorado Sage Hospitality Group

Posted 1 day ago

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Job Description

**Why us?**
**Position Rate: $23.00/hour + property incentives**
**Job Close Date: November 2, 2025** **or until filled**
At **The Crawford Hotel** , you're not just joining a team-you're becoming part of the heartbeat of Denver. Perched above the historic Denver Union Station, we're more than a hotel; we're a destination where stories unfold, connections thrive, and history comes alive.
Our team is driven by passion and purpose, delivering unforgettable experiences through attention to detail and a genuine passion for hospitality. We celebrate individuality, foster adventure, and take pride in making every moment extraordinary for our guests-and for each other.
When you join us, you gain more than a job; you gain a place to grow, thrive, and make your mark at one of Denver's most iconic landmarks. With competitive benefits, a supportive culture, and opportunities to elevate your career, **The Crawford Hotel** is a one-of-a-kind destination for one-of-a-kind team members. _Work where you belong_ .
**Make your mark at the quintessential spot in Denver, a true landmark location.** We are loaded with benefits, a team-centric culture, and opportunities to grow your career. _Work where you belong._
**A Rewarding Experience:**
+ Opportunity to earn property incentives: Porterage, Room Service, Upsell, etc
+ Complementary RTD EcoPass
+ Medical, dental, & vision insurance
+ Health savings and flexible spending accounts
+ Basic Life and AD&D insurance
+ Paid time off for vacation, sick time, and holidays
+ Eligible to participate in the Company's 401(k) program with employer matching
+ Employee Assistance Program
+ Tuition Reimbursement
+ Great discounts on Hotels, Restaurants, and much more
+ Eligible to participate in the Employee Referral Bonus Program. Up to $,000 per referral.
**Job Overview**
Supervises front office staff ensuring an efficient operation producing excellent results for our customers. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
**Responsibilities**
+ Supervise the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests.
+ Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation.
+ Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
+ Completes established check-in procedures for arriving guests and facilitates guest departure in order to close the guest account and make the room available for the next guest.
+ Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.
+ Courteously and accurately answers inquiries from potential guests and accepts hotel reservations. Uses suggestive selling techniques to sell room nights, increase occupancy and revenue.
+ Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses in person and on telephone.
+ Operates the PBX equipment, including, assisting outgoing calls, scheduling and setting wake-up calls and paging guests.
+ Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
+ Maintains a friendly, cheerful and courteous demeanor at all times.
+ Performs other duties as assigned, requested or deemed necessary by management.
**Qualifications**
**Education/Formal Training**
High school education or equivalent experience.
**Experience**
1 or more full years employment experience in a related position with this company or other organization(s).
**Knowledge/Skills**
+ Requires understanding of all hotel front office procedures.
+ Requires high school graduate level mathematical aptitude and knowledge of standard cash handling procedures and computerized cash register systems.
+ Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
+ Requires knowledge of company/hotel policies and procedures and the ability to determine course of action based on these guidelines.
+ Requires supervision/management skills.
+ Ability to communicate information and hotel services to management and guests. Second language may be required.
+ Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing.
**Physical Demands**
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Ability to communicate in person and on telephone frequently.
+ Ability to read written communiqués, analyzing reports and seeing monochrome computer screen.
+ Excellent speech communication skills required for continual interaction with guests. Frequent use of phone.
+ Excellent literacy necessary to analyze report data, prepare reports and initiate correspondence.
+ Continuous standing 90% of time -communicating with guests.
+ No climbing required. No driving required.
+ Lifting up to 50 lbs. guest luggage; limited. Pushing up to 50 lbs. bell cart; limited. Pulling up to 50 lbs. bell cart; limited. Carrying up to 25 lbs. guest luggage; limited.
+ Continuous standing -80% of shift.
**Environment**
Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95%
**Salary**
USD $ 3.00 - USD 23.00 /Hr.
**ID:** _ _
**Position Type:** _Regular Full-Time_
**Property** **:** _The Crawford Hotel_
**Outlet:** _Hotel_
**Category:** _Front Desk & Guest Services_
**Min:** _USD 23.00/Hr._
**Max:** _USD 23.00/Hr._
**_Address_** **:** _1701 Wynkoop St_
**_City_** **:** _Denver_
**_State_** **:** _Colorado_
EOE Protected Veterans/Disability
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Front Desk Supervisor

60425 Glenwood, Illinois ChenMed

Posted 1 day ago

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Job Description

**We're unique. You should be, too.**
We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Front Desk Supervisor, functioning under the supervision and guidance of the Center Operations Director and/or Clinical Dyad leader, is responsible for organizing and directing the work of the front desk staff, coordinating staff activities and schedules to ensure effective patient care services are provided, and ensuring quality standards are met. Trains, guides and supports Care Facilitators to ensure organizational front desk standards are met and that they have the tools and resources they need to effectively perform their duties. Leads front office center operations including, quality, compliance, human resources, patient experience, and direct supervision of employees. Leads the VIP customer experience from center entry to exit by ensuring our patients and their family members have a pleasant and memorable experience every visit and with every interaction. Establishes and maintains strong professional relationships with internal work partners and external customers; and through strict adherence of established center guidelines and standards provides the best solutions and options for our patients in support of the overall center experience.
**ESSENTIAL JOB DUTIES/RESPONSIBILITIES:**
Leads a team of Care Facilitators and other front desk staff. Supervisory tasks included but not limited to setting performance goals, developing top talent, and implementing progressive improvements when needed.
**Engagement and Development:**
+ **I** nstills ChenMed values and behaviors
+ Builds culture and strong engagement
+ Promotes team member retention
+ Provides clear onboarding expectations
+ Promotes team member development and retention by performing regular facilitated coaching and leadership rounding with front desk team members
**Operational Excellence:**
+ Consistently executes the core model and follows the Center Playbook procedures
+ Exhibits a strong understanding of the importance of adhering to core model execution by leading engagement and development, operational excellence and scheduling optimization
+ Understands philosophy of patient flow metrics and efficiencies and shares the desired outcomes with all front desk team members
+ Maintains focus on patient retention and positive customer experience and is available and accessible to both team members and patients
**Scheduling Optimization:**
+ Adheres to enterprise scheduling templates and ensures 100% of patients are assigned and scheduled
+ Top 40 and risk score 70+ patients scheduled at least bi-weekly
+ IP/ER discharge follow-up scheduled immediately with daily follow-up
+ Partners with growth team to ensure THV-EE and CMAP scheduling is 100% completed
+ Ensures care facilitators have the resources needed and clearly defined priorities readily available to them to promote daily success.
+ As supervisor, serves as a primary contributor in hiring and selection of Care Facilitators and other front desk staff.
**Front Desk Ambassador** :
+ Helping patients in and out of their vehicles
+ Opening the door
+ Checking in on patients who have been waiting longer than 10 minutes. Give them updates.
+ Engaging patients and Overall Patient Experience
+ Mary's Cafe being up front and accessible to patients and always stocked
+ Ensures OSHA, clinical and quality standards of ChenMed are met by monitoring performance and implementing corrective
+ action plans when needed.
+ Serves as first point of contact and resolution for escalated patient issues/concerns/disputes.
+ Supports PCP scheduling by ensuring appropriate blocks are in place and double/over/under booking does not occur. Ensure scheduling gaps are attended to and closed in a timely manner.
+ Reviews ENS notifications and ensure patients receive follow up from their Care Teams.
+ Examines medical release forms for accuracy and PCP sign off prior to release of medical records. Ensures the e-fax folder is routinely checked and that documents received are correctly uploaded and indexed.
+ Reviews phone messages to ensure proper and timely routing and follow-up. Ensures after hours messages from patients are recorded in the patient's medical record and followed up on by the appropriate discipline.
+ Troubleshoots Dashboard, phone, and computer issues.
+ Orders office and other needed supplies to ensure the Center is properly inventoried, stocked and maintained.
**_Other responsibilities may include:_**
+ Fills in for Care Facilitator as needed for scheduled and unscheduled absences.
+ Cover various Front Desk tasks and duties in line with business needs
+ Supports the patient VIP experience by assisting with new patient paperwork and supporting New Patient Welcome and Tours.
+ Performs other duties as assigned and modified at manager's discretion.
**KNOWLEDGE, SKILLS AND ABILITIES:**
+ Strong business acumen and acuity
+ Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures
+ Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations
+ Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects
+ Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives
+ Strong leadership, training, written and verbal communication, and interpersonal and presentation skills to drive results
+ Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems
+ Skilled in operating phones, personal computers, software and other basic IT systems
+ Ability to communicate with employees, patients and other individuals with a professional and courteous manner disposition
+ Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software
+ Ability and willingness to travel locally, regionally and nationwide up to 10% of the time
+ Spoken and written fluency in English
**EDUCATION AND EXPERIENCE CRITERIA:**
+ High school diploma or GED equivalent required
+ Ability to lead and coach teams to drive positive outcomes and excellence
+ Some college coursework preferred
+ A minimum of 3 years' work experience in a medical facility required
+ BLS for Healthcare Providers certification desired
**PAY RANGE:**
$19.6 - $27.99 Hourly
**EMPLOYEE BENEFITS**
ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE ( Contingent Worker please see job aid HERE to apply
#LI-Onsite
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Front Desk Supervisor

96823 Honolulu, Hawaii Marriott

Posted 1 day ago

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Job Description

**Additional Information** Part Time, Must have full availability, including weekends, holidays and overnight hours
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Waikiki Beach Marriott Resort & Spa, 2552 Kalakaua Avenue, Honolulu, Hawaii, United States, 96815VIEW ON MAP ( Part Time
**Located Remotely?** N
**Position Type** Non-Management
**Pay Range:** $28.02-$35.03 per hour
**POSITION SUMMARY**
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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Front Desk Supervisor

33906 Fort Myers, Florida ChenMed

Posted 1 day ago

Job Viewed

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Job Description

**We're unique. You should be, too.**
We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Front Desk Supervisor is dedicated to providing VIP customer service to every patient and customer who enters the center. Through adherence of established center guidelines and standards, the incumbent in this role is responsible for providing the best solutions and options for our patients in support of the overall center experience. He/she plays a vital role in ensuring that all of our patients and their family members have a pleasant and memorable experience every visit and with every interaction. The Front Desk Supervisor is accountable for precisely entering patient data and setting up accounts, and for establishing and maintaining strong professional working relationships with internal work partners. This incumbent trains, guides and supports Care Facilitators to ensure organizational front desk standards are met and that they have the tools and resources they need to effectively perform their daily tasks.
**ESSENTIAL JOB DUTIES/RESPONSIBILITIES:**
+ Front Desk Supervisor is ensuring that the patient check-in process is customer-centric and seamless. Confirms that all intake procedures, guidelines and regulations are adhered to.
+ Greets and welcomes patients and families into the Center.
+ Serve as first point of contact and resolution for patient issues/concerns/disputes.
+ Prepares the center for patient/customer arrivals. Ensures it's clean, organized, sanitized and visually appealing.
+ Guides and supports Care Facilitators with HEDIS initiatives to ensure patients with gaps are appropriately scheduled.
+ Supports PCP scheduling by ensuring appropriate blocks are in place and double/over/under booking does not occur. Ensures scheduling gaps are attended to and closed in a timely manner.
+ Reviews ENS notifications and ensures patients receive follow up from their Care Team.
+ Examines medical release forms for accuracy and PCP sign off prior to release of medical records. Ensures the e-fax folder is routinely checked and that documents received are correctly uploaded and indexed.
+ Authorized to adjust patient charts with regard to co-payments.
+ Collects co-payments, reconciles charges and submits them to the Center Manager for deposit.
+ Prints Patient Check-in Board for billing. Prints CPA report and ensure missing items are followed up on.
+ Reviews phone messages to ensure proper and timely routing and follow-up. Ensures after hours messages from patients are recorded in the patient's medical record and followed up on by the appropriate discipline.
+ Troubleshoots Dashboard, phone, and computer issues.
+ Orders office and other needed supplies to ensure the Center is properly inventoried, stocked and maintained.
**_Other responsibilities may include:_**
+ Fills in for Care Facilitator as needed for scheduled and unscheduled absences.
+ Supports the patient VIP experience by assisting with new patient paperwork and supporting New Patient Welcome and Tours.
+ Assists with Patient Education and Exercise Class activities as needed.
+ Distributes insurance verification list.
+ Reviews next day transportation list and confirm times.
+ Collects, sorts and distributes mail.
+ Sets up conference rooms for weekly PCP meetings.
+ Performs other duties as assigned and modified at manager's discretion.
**KNOWLEDGE, SKILLS AND ABILITIES:**
+ This is an intermediate level, customer service-focused position working directly with patients and their families in one of ChenMed's medical centers
+ Fundamental knowledge and understanding of standard medical office practices, procedures processes, functions, and techniques
+ Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems
+ Skilled in operating phones, personal computers, software and other basic IT systems
+ Outstanding verbal and written communication skills
+ Demonstrated strong listening skills
+ Good critical thinking skills, decisive judgment and the ability to work with minimal supervision
+ Ability to communicate with employees, patients and other individuals in a professional and courteous manner
+ Ability to effectively perform in a fast-paced environment
+ Detail-oriented to ensure accuracy of reports and data
+ Friendly, professional, courteous and positive disposition
+ Familiarity with Dashboard
+ Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software
+ Ability and willingness to travel locally, regionally and nationwide up to 10% of the time
+ Spoken and written fluency in English
**EDUCATION AND EXPERIENCE CRITERIA:**
+ High school diploma or GED equivalent required
+ Some college coursework preferred
+ A minimum of 2 years' work experience in a medical facility required
+ BLS for Healthcare Providers certification desired
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE ( Contingent Worker please see job aid HERE to apply
#LI-Onsite
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Front Desk Supervisor

33569 Riverview, Florida AdventHealth

Posted 1 day ago

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Job Description

**Front Desk Supervisor** **AdventHealth**
**All the benefits and perks you need for you and your family:**
+ Benefits from Day One
+ Paid Days Off from Day One
+ Career Development
+ Whole Person Wellbeing Resources
+ Mental Health Resources and Support
**Our promise to you:**
Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better.
**Schedule:** Full Time
**Shift** : 7a-7p M-F, and 8a-5p Sat (must be available during these times)
**Location:** 13403 Boyette Rd, Riverview, FL
**The role you'll contribute:**
Supervises physician office employees engaged in daily physician practice operations to result in facilitating effective daily practice operations and delivery of quality patient care. Serves as direct support to front office or back office. Serves as an alternate to perform the functions of staff in their absence and to achieve satisfactory patient care. Prepares reports and correspondence pursuant to physician practice daily operations as required.
**The value you'll bring to the team:**
+ Provides leadership and direction in accordance with organizational goals and objectives.
+ Serves as a liaison for patients, government agencies, and third-party payers for the purpose of providing an on-site contact for individual practice sites.
+ Completes regular performance evaluations for each staff member and conducts evaluations for new staff prior to the completion of the probationary period.
+ Acts as a liaison between administration, physicians, and staff.
+ Counsels employees, develops staff, and utilizes the disciplinary process as appropriate.
+ Coordinates the daily operations of the medical practice site.
**The expertise and experiences you'll need to succeed:**
**Minimum qualifications:**
+ High School graduate or equivalent.
+ 2 years experience in a medical office
**Preferred qualifications:**
+ Associate degree
+ Experience coding ICD-10 and CPT billing
+ Patient care experience as CMA, LPN, EMT, etc.
+ 2 years leadership experience in a healthcare setting
+ MGMA ACMPE Board Certification
+ Certified Healthcare Access Associate (CHAA)
+ Certified Revenue Cycle Rep (CRCR)
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.
**Category:** Physician Services
**Organization:** AdventHealth Medical Group Primary Care
**Schedule:** Full-time
**Shift:** 1 - Day
**Req ID:**
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.
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Front Desk Supervisor

50265 West Des Moines, Iowa Atrium Hospitality

Posted 1 day ago

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Job Description

Hotel :
Des Moines Sheraton
th Street
West Des Moines, IA 50266
Full time
Compensation Range : $17.50-$18.38 Hourly
_Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors._
**What's in it for you?**
The **Atrium SPIRIT** is a belief in the power of **_Service_** _,_ **_Perseverance_** _,_ **_Inclusion_** _,_ **_Respect_** _,_ **_Innovation_** , and **_Teamwork_** to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.
+ **Career Growth & Learning** - 40% of our management hires are internal promotions!
+ **Invest in Your Future** - 401(k) plan with company match.
+ **Comprehensive Health Coverag** **e** - Medical, dental, and vision insurance options.
+ **Paid Time Off & Vacation** - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
+ **Perks That Fit Your Life** - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
+ **Purpose & Impact** - Make a difference through Atrium's community service and volunteer programs.
**Job Description**
**What You Will Do**
+ Supervise daily front desk operations, ensuring smooth check-ins, check-outs, and everything in between.
+ Coach, train, and motivate front desk associates-you're the team's go-to guru.
+ Handle guest concerns with grace, urgency, and a can-do attitude that sets the tone.
+ Monitor cash handling, shift reports, and compliance with brand and safety standards.
+ Jump in wherever needed-whether that's answering phones, updating the reader board, or helping with VIP arrivals.
**What We Are Looking For**
+ Customer service and leadership experience - You've led teams, kept things calm under pressure, and know how to create a welcoming vibe.
+ Strong communication skills - You'll coordinate with guests, staff, and other departments like a pro.
+ Detail-oriented and organized - From shift reports to guest requests, you keep the little things from becoming big problems.
+ Tech confident - Hotel systems, emails, reports-nothing fazes you.
+ Able to lift 50 lbs and stay on your feet - Because leading by example sometimes means grabbing a luggage cart.
**Why Atrium:**
Hear it from Maria: For anyone considering a career with Atrium, I highly recommend it. The company is big on internal promotions, and there are always opportunities to grow, whether it happens right away or down the road.
___
Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Notice of candidate Privacy Rights: Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business:
**Service**
We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome.
**Perseverance**
We will be better today than we were yesterday.
**Inclusion**
We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization.
**Respect**
We treat others the way we would like to be treated.
**Innovation**
We strive to develop, share and implement new thoughts, ideas and methods that improve our company, our operations and the guest and associate experience.
**Teamwork**
Our associates are our family, and we provide them the resources and support needed to produce the best work environment possible.
In addition to our core values, we believe that being a responsible community partner is a defining characteristic of the Atrium Hospitality culture, including supporting a range of civic and community activities. We pride ourselves on four impactful pillars that support our associates, our communities and our future: Wellness, Embracing those with Disabilities, Sustainability, and Education. When a candidate makes the decision to join Atrium Hospitality, they are entrusting the very engaged and invested leaders of this great organization to support, encourage, coach, develop and inspire excellence in them. This leadership responsibility is a critical one, accepted with the pride and gravity it deserves. We recognize that when we do this well, we reap the rewards of a productive and engaged team; it is key to the success of Atrium Hospitality. The voices and opinions of our associates truly matter. We encourage, welcome, expect and act upon their input to help us make decisions that are in the best interest of our teams and the continued growth and sustainability of the organization.
**Come grow with us!**
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Front Desk Supervisor

90006 Los Angeles, California Marriott

Posted 1 day ago

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Job Description

**Additional Information** After 90 days Pay: $34.00 - $4.00 per hour
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** JW Marriott Los Angeles L.A. LIVE, 900 West Olympic Boulevard, Los Angeles, California, United States, 90015VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Pay Range:** 30.60- 30.60 per hour
**POSITION SUMMARY**
Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests' service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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