534 Front Office Managers jobs in the United States

Comcast Spectacor is a leading sports and entertainment company with a diverse portfolio including the National Hockey League's Philadelphia Flyers, the National Lacrosse League's Philadelphia Wings, the award-winning Xfinity Mobile Arena, and the worldclass esports franchise, T1 Entertainment & Sports. Headquartered in Philadelphia, Comcast Spectacor has more than 50 years of experience, with a proven track record of cultivating championship teams, managing worldclass venues, and promoting vibrant communities. Comcast Spectacor is part of Comcast Corporation, a global media and technology company that operates Comcast Cable, NBCUniversal, and Sky.
**Job Summary**
This position will serve as the first point of contact for customers entering the Flyers Training Center. Responsible for assisting with general customer questions and providing assistance with building maintenance. Works on straight forward tasks using established procedures.
**Job Description**
**Core Responsibilities**
+ Assist customers with rental skates.
+ Process customer, player, and team payments
+ Clean rental and make sure skate pairs match on the racks.
+ Answer general customer questions.
+ Answer/direct incoming calls.
+ Greet customers as they enter and leave the facility.
+ Open cash register back for the shift.
+ Answer questions pertaining to programming.
+ Close cash register back for the shift/make daily Deposits
+ Assist with daily duties for the Office Manager and General Manager.
+ Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
+ Other duties and responsibilities as assigned.
**Employees at all levels are expected to:**
+ Understand our Operating Principles; make them the guidelines for how you do your job.
+ Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
+ Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
+ Win as a team - make big things happen by working together and being open to new ideas.
+ Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
+ Drive results and growth.
+ Support a culture of inclusion in how you work and lead.
+ Do what's right for each other, our customers, investors and our communities.
**Disclaimer:**
+ This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
**Skills:**
Punctuality; Accountability; Professional Integrity
**Salary:**
Base Pay: $16.00
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
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Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary ( on our careers site for more details.
**Education**
High School Diploma / GED
**Relevant Work Experience**
0-2 Years
**Job Family Group:** Events

Neuberger Berman's Global Trade Management team provides critical middle-office support to Equity and Fixed Income Trading Desks, Portfolio Managers, and Wealth Advisors, collaborating across Operations and Technology to ensure seamless trade execution and settlement. The Chicago Middle Office team supports the US Institutional Fixed Income business, overseeing $250+ billion in AUM across a wide range of products, including Corporates, Mortgages, Treasuries, Mutual Funds, Private Placements, Bank Loans, TBAs, and other Structured Products.
This team manages all operational aspects of the trade life cycle-trade confirmation, settlement, and discrepancy resolution-while driving scalability and automation within a controlled environment. Responsibilities also include coordinating new business and product onboarding, partnering with technology for straight-through processing, and supporting key internal and industry projects.
**Key Responsibilities:**
+ Provide post-execution trade support for institutional fixed income products, ensuring accurate and timely confirmation of all trade activity.
+ Oversee successful communication of trade details from internal trading systems to external parties.
+ Resolve trade confirmation and settlement discrepancies, communicating effectively with brokers, custodians, and internal partners, with a strong focus on fail prevention.
+ Liaise with third-party vendors to address and resolve bank loan confirmation discrepancies.
+ Coordinate with Portfolio Management and Trading teams to correct trade errors and address electronic trade issues.
+ Facilitate the onboarding of new business and products, ensuring timely and accurate setup of new trade flows.
+ Document and maintain comprehensive procedures to support operational consistency and compliance.
+ Collaborate with other Global Middle Office teams to meet evolving business needs.
+ Complete monthly, quarterly, and annual reporting requirements.
+ Assist with daily ad hoc requests and inquiries as needed.
**_Qualifications:_**
+ At least 2 years of relevant industry experience
+ Bachelor's degree in Finance, Accounting, or a related business field (preferred but typically required)
+ Experience and understanding of fixed income products, workflows, and related vendor applications (including CTM, Alert, SWIFT, and FIX)
+ Strong organizational skills with a desire to create and maintain efficient, effective workflows
+ Excellent written and verbal communication abilities
+ Proven ability to deliver tasks and projects on time with minimal supervision in a fast-paced environment
+ Demonstrated ability to identify areas for improvement and collaborate with the team to implement changes
+ Strong problem-solving skills and sound judgment in executing solutions
+ Detail-oriented and highly motivated to succeed
+ Proficient in MS Office applications
**Nice to Have:**
+ Advanced knowledge of Excel
+ Experience with Aladdin
+ Experience with Bloomberg
+ Prior oversight of third-party service providers
#LI-DD2
#LI-Hybrid
Compensation Details
The salary range for this role is $0,000- 85,000. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. This range is only applicable for jobs to be performed in the job posting location. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, business sector, performance, shift, travel requirements, sales or revenue-based metrics, market benchmarking data, any collective bargaining agreements, and business or organizational needs. This job is also eligible for a discretionary bonus, which, along with base salary and retirement contributions, is part of our total comprehensive package. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), life insurance and other benefits to eligible employees.
**Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, production, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.**
_Neuberger Berman is an equal_ _opportunity_ _employer. The Firm and its affiliates do not discriminate in employment because of race, creed, national origin, religion, age, color, sex, marital status, sexual orientation, gender identity, disability, citizenship status or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact_ _._
_Learn about the Applicant Privacy Notice ( ._
Founded in 1939, Neuberger Berman is a private, independent, employee-owned investment manager. From offices in 39 cities worldwide, the firm manages 538 billion in client assets (as of June 30, 2025) across a range of strategies-including equity, fixed income, quantitative and multi-asset class, private equity and hedge funds-on behalf of institutions, advisors and individual investors globally.
Tenured, stable and long-term in focus, the firm has built a diverse team-including 760-plus investment professionals and more than 2,800 employees in total-united in their commitment to delivering client outcomes and investment excellence. It is our people who define our culture and have enabled us to be recognized by _Pensions & Investments_ as the first or second "Best Place to Work in Money Management" for last eight consecutive years (firms with 1,000+ employees).
Neuberger Berman believes strongly that all employees are entitled to be treated with respect and dignity, and to work in a professional and safe environment. These values are the cornerstone of our firm. We prohibit any form of harassment, whether mental, verbal or physical. We do not tolerate the support of terrorist groups, acts of terrorism, or threats of violence. All who wish to be employed by the firm are expected to uphold these principles.
For important disclosures:

The Front Office Receptionist is the first point of contact for visitors, clients, and staff. This role involves managing front desk operations, handling communications, and providing excellent customer service to ensure a welcoming and organized office environment.

Key Responsibilities:

• Greet and welcome visitors, directing them to the appropriate staff or department.
• Answer, screen, and forward incoming phone calls and emails.
• Maintain a clean, organized, and professional reception area.
• Schedule appointments, manage calendars, and assist with meeting coordination.
• Handle inquiries and provide accurate information about the organization.
• Receive and distribute mail, deliveries, and packages.
• Perform basic administrative duties such as filing, photocopying, and data entry.
• Support office staff with clerical tasks when needed.

Qualifications & Skills:

• High school diploma or equivalent; additional training in office administration is a plus.
• Proven experience as a receptionist or in a customer service role.
• Proficiency in MS Office Suite or similar software.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Professional appearance and positive attitude.
• Ability to remain calm and helpful under pressure.

Work Environment:

Front Office Receptionists typically work in office settings such as corporate offices, hospitals, hotels, schools, or other organizations where they serve as the first point of contact.

**Company Description**
**Who We Are:**
P4 Physical Therapy is a therapist owned company with over 42 years of qualified therapy experience. We are committed to placing the well-being of our patients first and we accomplish this by carefully selecting compassionate, dedicated, and team-oriented staff. With 25 outpatient clinics and growing, we foster a culture of care, professionalism, and human connection. Join us in our journey as we continue to expand and create a positive impact on the communities we serve!
**Job Description**
+ Greet patients
+ Answer phones
+ Verify current personal and financial information
+ Book appointments
+ Verify insurance benefits
+ Charge tickets
+ File and perform any other duties assigned
**Qualifications**
+ High school graduate or equivalent
+ One year of previous medical front office experience
+ Insurance knowledge is preffered
+ Excellent telephone skills
+ Proficient in Word and Excel
+ Preferred experience with Medical Manager, Medisoft, or other medical software
+ Team player attitude, energetic, with a focus on excellent customer service
+ Flexibility with hours
+ Attention to detail
+ Time management skills
+ Organization and ability to multi-task
**Additional Information**
**Community and Team Engagement**
+ Partnership with local high school athletic teams
+ Community engagement through volunteering, mission trips, and philanthropy
+ Annual team kick-off event and other team-building activities
**Professional Development**
+ New Graduate mentorship program
+ Continuing education allowance
+ Company sponsored in-services
+ Company-paid license renewal
+ Leadership and Clinical Director Training
+ Sports Residency Program
+ Multiple opportunities for professional development, specialization, and leadership!
+ Investment from a company that wants you to succeed and thrive!
We are proud to be an equal opportunity and affirmative action employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you'd like to view a copy of the company's affirmative action plan or policy statement and/or if you would like to request an accommodation due to a disability, please contact us at

Hotel :
Tucson Marriott University Park
880 E 2nd Street
Tucson, AZ 85719
Full time
Compensation Range : 62000
_Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors._
**What's in it for you?**
The **Atrium SPIRIT** is a belief in the power of **_Service_** _,_ **_Perseverance_** _,_ **_Inclusion_** _,_ **_Respect_** _,_ **_Innovation_** , and **_Teamwork_** to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.
+ **Career Growth & Learning** - 40% of our management hires are internal promotions!
+ **Invest in Your Future** - 401(k) plan with company match.
+ **Comprehensive Health Coverag** **e** - Medical, dental, and vision insurance options.
+ **Paid Time Off & Vacation** - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
+ **Perks That Fit Your Life** - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
+ **Purpose & Impact** - Make a difference through Atrium's community service and volunteer programs.
**Job Description**
What You Will Do:
- Lead and inspire a team of front office associates, ensuring clarity in expectations and accountability in performance.
- Champion exceptional guest experiences by anticipating needs, resolving concerns, and building loyalty.
- Collaborate across departments to deliver seamless service and operational excellence.
- Drive financial performance by managing labor costs, controlling expenses, and identifying revenue opportunities.
- Maintain brand and cleanliness standards, stepping in to support operations when needed.
- Serve as Manager on Duty, ensuring smooth operations and guest satisfaction at all times.
What We Are Looking For:
- 2+ years of front desk experience - Because you've seen it all and know how to keep things running smoothly.
- 2+ years of supervisory experience - Leadership isn't new to you; you know how to coach, support, and elevate a team.
- High school diploma or equivalent - A solid foundation to build on; a degree is a plus but not required.
- Tech-savvy with Microsoft Office - You can navigate Word, Excel, and Teams like a pro.
- Flexible schedule availability - Hospitality never sleeps, and neither do you (well, not during your shift).
- Physically able to lift and move as needed - You're hands-on and ready to jump in when the team needs you.
What Atrium Leadership Looks Like:
- Accountable Achiever - You own your results and celebrate your wins.
- Agile Thinker - You adapt quickly and solve problems creatively.
- Talent Curator - You grow people, not just teams.
- Transparent Leader - You lead with honesty and clarity.
- Leading with SPIRIT - Service, Perseverance, Inclusion, Respect, Integrity, and Teamwork guide everything you do.
Why Atrium?
Hear it from Maria O. "For anyone considering a career with Atrium, I highly recommend it. The company is big on internal promotions, and there are always opportunities to grow, whether it happens right away or down the road."
___
Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Notice of candidate Privacy Rights: Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business:
**Service**
We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome.
**Perseverance**
We will be better today than we were yesterday.
**Inclusion**
We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization.
**Respect**
We treat others the way we would like to be treated.
**Innovation**
We strive to develop, share and implement new thoughts, ideas and methods that improve our company, our operations and the guest and associate experience.
**Teamwork**
Our associates are our family, and we provide them the resources and support needed to produce the best work environment possible.
In addition to our core values, we believe that being a responsible community partner is a defining characteristic of the Atrium Hospitality culture, including supporting a range of civic and community activities. We pride ourselves on four impactful pillars that support our associates, our communities and our future: Wellness, Embracing those with Disabilities, Sustainability, and Education. When a candidate makes the decision to join Atrium Hospitality, they are entrusting the very engaged and invested leaders of this great organization to support, encourage, coach, develop and inspire excellence in them. This leadership responsibility is a critical one, accepted with the pride and gravity it deserves. We recognize that when we do this well, we reap the rewards of a productive and engaged team; it is key to the success of Atrium Hospitality. The voices and opinions of our associates truly matter. We encourage, welcome, expect and act upon their input to help us make decisions that are in the best interest of our teams and the continued growth and sustainability of the organization.
**Come grow with us!**

**Description:**
**The Hotel:**
Connect to the heart of the West and embrace the captivating optimism of the Sonoran Desert at Grand Hyatt Scottsdale Resort. The richly appointed property and sophisticated architectural designs inspired by Frank Lloyd Wright, reflect the romance of the American Southwest. Our magnificently designed property and artistic architectural features amplify dramatic mountain views, inspire connections to water, and reveal enticing botanical interactions. Captivating amenities and six elevated dining experiences, led by celebrity chef Richard Blais, echo the region's variety and rich heritage-beckoning travelers to deeply connect with the illuminating essence of our surroundings.
At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.
** Starting rate: $18.50, plus 20% commission on Upsells and Pay for performance plan.
**Role & Responsibilities include but are not limited to:**
Candidates primary focus will be as Host at the Front Desk however will be expected to participate in all areas of Front Office, including Guest Services. Interested applicants enthusiastic to learn should not be deterred; training in all areas of Front Office will be provided to the benefit of expanding your skillset and elevating the service we are able to provide to our Guests. This position was designed for our Guests to have a seamless experience at our resort. This highly visible role give opportunity for casual conversation and has a direct impact on creating the Guest experience. The Guest Experience Host will be responsible for, but not limited to; Guests with account settlements, unloading luggage from Guest vehicles, taking luggage to and from their guestroom, communication of hotel services and promotion, providing guests with information about local attractions/restaurants, in and around Scottsdale, and answering guest phone calls.
**Qualifications:**
**Qualifications:**
· A true desire to satisfy the needs of others in a fast-paced environment.
· Refined verbal communication skills.
· Ability to stand for long periods.
· Must be able to work a flexible schedule, including mornings, afternoons, evenings and weekends & holidays.
· Proficient in basic computer skills.
· Customer service experience preferred.
**Benefits & Perks**
· Opportunities to work around the world with Hyatt Hotels and Resorts
· Discounted & Complimentary Hotel Room Nights
· Enjoy free employee meals in our employee dining hall
· Free covered parking
· Medical Dental and Vision Insurance (Full-time colleagues)
· Retirement savings plan
· Excellent training and professional development
· Tuition/Wellness reimbursement, up to $1,000 a year!
· Employee Stock Purchase plan
· Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more
**Our Values:** Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing
**About The Hiring Process**
We are excited that you have chosen to express interest in joining Hyatt Hotels and Resorts. We will be sure to take a look at your application and get back to you within a week of your submission. Thank you for your patience while we do so.
**_All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status._**
**Proof of eligibility to work in the United States is required, as well as a completed background check.**
**Primary Location:** US-AZ-Scottsdale
**Organization:** Grand Hyatt Scottsdale Resort
**Pay Basis:** Hourly
**Job Level:** Full-time
**Job:** Front Office
**Req ID:** SCO
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

**Description:**
The Hyatt Place Experience. Hyatt Hotels have long been known for going beyond simple accommodations to create rewarding experiences for their guests. Through dramatic design, innovative cuisine and attentive service, Hyatt approaches the hotel stay as an opportunity to inspire. Hyatt Place, a new kind of Hyatt where the style's relaxed, and the standards are anything but. Hyatt Place is designed to give guests a brand-new hotel experience. And you are the key to bringing it to life.
Front Office Managers contribute to the hotel's commitment to high quality guest service and teamwork and must be the kind of person who appreciates high standards of excellence. This position will report directly to the General Manager of the hotel, as well as the First and Second Assistant Managers. The responsibilities include managing the daily hotel operations to achieve planned goals for operational integrity as measured by revenue, house profit, and RevPAR index while maintaining company standards for guest satisfaction, associate satisfaction, quality assurance, and asset protection.
This position will have oversight of the housekeeping, front office and food and beverage departments of the property. A hands-on approach is necessary to effectively manage the quality of customer service and guest suite cleanliness.
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.
Discover how perfectly a hotel can fit your lifestyle. Hyatt Place. It's so you.
**Qualifications:**
+ Supervisory experience preferred as this position willoversee hotel associates
+ 1-2 years experience working in a guest serviceoriented Guest Services establishment preferred
+ College degree preferred or relevant work experience
+ Intermediate word and excel required
+ Excellent verbal and written communication skills
+ Must be able to work a flexible work schedule as thehours for this management position will vary.
+ Strong organizational, project management and detailorientation skills, with the ability to multi-task in order to meet avariety of deadlines
+ Strong interpersonal skills and a can-do positiveattitude
**Primary Location:** US-MA-Boston
**Organization:** Hyatt Place Boston MA Seaport
**Pay Basis:** Yearly
**Job Level:** Full-time
**Job:** Front Office
**Req ID:** BOS
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** AC Hotel Boston Downtown, 225 Albany Street, Boston, Massachusetts, United States, 02118VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**Expiration Date:** 11/30/2025
**Additional Information** : This hotel is owned and operated by an independent franchisee, Colwen Management, Inc. The franchisee is a separate company and a separate employer from Marriott International, Inc. and its subsidiary companies (collectively, "Marriott"). The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, termination, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you apply for this position, Marriott will have no involvement in the selection process. Your application information will not be provided to or accessible by Marriott. If you accept a position at this hotel, you will be employed by a franchisee, not Marriott.
The AC Hotel Boston Downtown is seeking an engaging, friendly and detail-oriented Front Office Manager to join our team. In this role you will be directly responsible for the Front Desk and Night Audit teams, with a focus on guest and associate satisfaction. To be successful in this position you should have passion for delivering a superior service experience and developing our associates.
The AC Hotel Boston Downtown, a Colwen Hotel is a hospitality group built on hard work, character and authenticity. We cultivate ideas and empower individuals to bring forward-thinking concepts to life to enrich guest experiences. Staying ahead of the curve is what has made us who we are today and we strive to keep our ideas fresh. We currently have 40 hotels in our portfolio operating across 10 states. With our continued growth and project pipeline, we are able to provide our associates with exciting career advancement growth and opportunities.
General Responsibilities:
- Manages day-to-day operations of the department to ensure associates adhere to Colwen Hotels and brand standards and consistently meet and exceed business and guest expectations.
- Responsible for recruiting, interviewing, and hiring associates for the Front Office Department.
- Develop specific departmental goals and objectives to prioritize, organize, and get work done.
- Drive ongoing associate engagement/recognition initiatives.
- Establish and maintain open collaborative relationships with direct reports and team members to ensure everyone is treated with dignity and respect.
- Manage the ordering and inventory of the Front Office department supplies and uniforms.
- Supervise staffing levels to ensure that guest services, operational needs, and financial objectives are met.
- Monitor associate performance; provide coaching, mentoring, and developmental plans to improve associates' capabilities and performance.
- Comprehends budgets, operating statements, payroll progress report, and maintain the operating budget.
- Ensure all associates adhere to credit and cash handling policies; analyze variances and maintain a close watch to the daily house count.
- Demonstrate knowledge of the brand specific service culture and ensure all associates provide excellent service to meet and exceed guest's expectations.
- Greet VIPs and arrange for special services as requested.
- Review daily Front Office work and reports generated by Night Audit, and take appropriate actions to ensure any issues or concerns are resolved in a timely manner.
- Take a proactive approach when addressing guest issues and lead by example by setting a positive tone for the team.
- Coach and support the Front Office to effectively manage occupancy, rates, wages, and controllable expenses.
- Identify service issues and trends. Facilitate creative solutions to overcome obstacles and ensure continuous guest satisfaction results.
- Ensure compliance with all company policies and procedures along with Federal & State laws and regulations.
- Performs other duties, as assigned to meet business needs.
- Two year college degree or equivalent Hospitality experience preferred
- At least one year Hotel Front Desk supervisory experience
- Excellent verbal and written communication skills
- Reliable with ability to multi-task and work under pressure
- Excellent interpersonal and customer service skills
- Strong supervisory and leadership skills
- Familiar with common computer software programs
- Must be willing to work varied hours including nights, weekends, and holidays
- Medical Insurance with Company-Funded HRA
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- Wide-Array of Supplemental Insurance Offerings
- Paid Time Off Programs
- Employee Assistance Program
- 401K Plan - Traditional & Roth Options with Employer Match
- Hotel Discount Travel Program for Associates & Family
- Exclusive Associate Discounts - Travel, Entertainment, & Retail
- Training and Development Programs
- Career Advancement Opportunities
Colwen Hotels is an equal opportunity employer. EEO M/F/D/V
_This company is an equal opportunity employer._
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