4,331 Global Manager jobs in the United States

Disney Direct to Consumer (DTC) includes premium streaming services with Hulu, a premium streaming service that offers premium originals, current season TV, a massive library of hit series and movies, and live television and Disney+ is the Disney-branded streaming service featuring an incomparable collection of content from its brands and franchises recognized and respected all over the world including Star Wars, Marvel, Pixar, Disney, and NatGeo. Our DTC team is looking for hardworking team-players to join the Viewer Experience team, who will thrive upon the legacy of Disney, Day to day leader for Incident Management Analysts and Hulu, embrace unconventional thinking, and who are passionate about contributing to The Walt Disney Company's direct-to-consumer (DTC) experience through strategic hard work and determination!

The combined Disney Streaming Services and Hulu's Viewer Experience team is seeking a Global Manager, Workforce Optimization (GMWFO), who will be an exceptional addition to our team. As a GMWFO, you will provide vision and guidance to our team using prior work experiences to mentor and develop WFO leaders and team members across the overall Viewer Experience (VX) organization. In this role, you will be working across Hulu, Disney+, and ESPN+ streaming services. The right person for this role will effectively collaborate with key VX leaders and business partners across organizations/companies to drive improvements and efficiency in the operation. You will provide strategic direction to the organization in the areas of Real-Time Management, Intraday Analysis, Forecasting, and Scheduling. You will partner closely with the Capacity Planning leader to ensure effective staffing projections to achieve service level and performance goals. If you are someone who can think strategically, efficiently scale an organization, and meet the needs of our viewers across multiple products, geographies, and channels, this is a great role for you.

As the leader of the Workforce Optimization Team in San Antonio, Texas, you will possess a highly proficient knowledge and execution of Workforce Theory and Best Practices to include all contact center operations and metrics. You will lead an operation that operates 24x7x365 across multiple domestic and international sites/locations across multiple products.

**What You Will Do**

+ Build, mentor, and lead a team of leaders that support WFO Analysts responsible for overall staffing needs across Hulu, Disney+, and ESPN+ in multiple geographies (North America, EMEA, Latin America, Asia Pacific)

+ Drive and support initiatives across all internal/external partners to improve the customer experience

+ Lead analytical, data-driven, and tactical planning teams

+ Collaborate and connect with multiple teams internally, externally, and across BPOs, Domestic and Internationally, to gain consensus and ensure staffing strategies are implemented

+ Create strategic recommendations to improve productivity while balancing service levels and costs

+ Present root cause, and deep-dive analysis findings to key business partners to improve effectiveness

+ Create an environment where team members are flexible and able to adjust in real-time to the changing needs of the business to improve the employee and customer experience

+ Troubleshoot and provide feedback for complex problems related to product launches or marketing initiatives, technology, natural disasters, finance or billing changes and impacts, cyclical effects, etc.

+ Work with senior leadership to develop policies, procedures, and training sessions that will meet the needs of their department

+ Supervise the training, development, and performance of employees; provide consistent mentoring and feedback

+ Handle complex, escalated, or urgent issues related to contact center management

+ Interview and hire workforce personnel, as needed

**What** **You'll** **Need**

+ Bachelor's degree or equivalent experience in WFM

+ 7+ years of Workforce Management experience, including 2 years in a people management role

+ Advanced experience working with contact center telephony with a specific focus on real-time management of workflows

+ Extensive knowledge of contact center operations, including metrics and mathematics

+ Developed capacity to work and interact with people at various levels of a professional organization, from associates to senior leadership. Success in working cross-functionally and independently across numerous teams with various functional partners

+ Ability to collaborate across the organization, specifically teaming up with Tech to respond to incidents and drive improvements

+ Adaptable to a constantly evolving and consistently fast-paced environment

+ Proven experience working with international Business Process Outsourcers

+ Flexible Schedule - Willing to support Operational Needs, including some weekends, nights, and holidays

+ Ability to travel within the U.S. and globally, if needed

**Preferred Qualifications**

+ Experience with Salesforce,Nice/CXOne, ServiceNow, and Team Collaboration tools (Slack/Teams)

**Disability accommodation for employment applications**

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

The Walt Disney Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world

**Job ID:** 10126718

**Location:** San Antonio,Texas

**Job Posting Company:** Disney Direct to Consumer

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

Who are we?

Equinix is the world's digital infrastructure company, operating over 260data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions.We embrace diversity in thought and contribution and are committed to providingan equitable work environment that is foundational to our core values as a company and is vital to our success.

Job Summary

Reporting to the Global Media Director, this role will lead the global SEO strategy, plan implementation and optimization. You will play a critical role in accelerating Equinix's business growth by understanding and influencing the entire SEO customer journey - from traffic growth to web engagement to lead generation.

Responsibilities

Global SEO Strategy and Program Management

• Develop and execute a comprehensive global SEO strategy focused on increasing relevant organic traffic, driving web engagement and generating leads

• Identify and prioritize key growth opportunities through market analysis, keyword research, and competitive intelligence

• Deliver on annual and quarterly SEO-driven traffic growth and lead generation KPIs

• Ongoingly establish the SEO program vision and benchmarks for current and future success

• Integrate emerging SEO trends, including AI Overviews, Answer Engine Optimization, and the strategic use of Generative AI for tasks like research and content ideation

Technical SEO Foundation

• Conduct regular, in-depth technical SEO audits to identify and resolve issues related to crawlability, indexability, site architecture and schema markup

• Optimize on-page elements at scale, including meta and header tags, URL structures, and internal linking strategies to enhance relevance and user experience

• Develop, implement and measure off-page SEO initiatives, including building high-quality backlinks and managing the site's authority profile to support ranking improvements

Content SEO Strategy & Optimization

• Collaborate with internal content creators to develop new SEO-driven web content addressing high-opportunity keywords

• Optimize existing website content for search visibility, web engagement, and led generation goals across all parts of the global website (data centers, products & services, solutions, blog)

• Perform content gap analyses and identify opportunities for value-additive content that establishes topical authority, in line with Global Brand team objectives

• Guide the integration of various content formats (text, video, images) into the SEO strategy, ensuring elements like alt text and structured data are implemented in an SEO-optimized way

SEO Analytics & Performance Monitoring

• Monitor, analyze, and report on key SEO metrics using GA4 and Google Search Console, focusing on traffic quantify, quality and contribution to key business outcomes (lead generation)

• Translate complex SEO data into actionable insights and clear performance reports for stakeholders and the leadership team, highlighting successes, challenges, and strategic recommendations

• Track detailed SEO leading indicators including keyword rankings, SERP feature presence (featured snippets, AI Overviews), competitor performance, and market share

• Implement tracking mechanisms to measure the direct impact of the SEO initiatives on key business outcomes (lead generation)

Data-Driven Experimentation & Optimization

• Contribute to the Global Web Testing Framework with SEO insight-led web test proposals aiming to drive meaningful lift in the key business outcome (lead generation) through increased organic traffic and/or web engagement

• Identify underperforming areas of the site and content and formulate data-backed hypotheses for improvement

• Analyze user behavior data (bounce rates, time on page, conversion paths) for organic visitors to identify friction points and opportunities for user experience optimization

Cross-Functional Collaboration

• Collaborate closely with the Global Web Strategy team to ensure SEO best practices are integrated into website design, development sprints, and platform updates and with the Creative Services teams on web content refreshes and new content development

• Align the SEO efforts with Paid Search in collaboration with the Global Paid Media team and identify opportunities for a consolidated and ROAS-optimized organic & paid search strategy

• Map out internal vs. agency-supported SEO efforts; define the roadmap and drive the efforts of the SEO agencies

• Work hand in hand with Global Analytics and the Marketing Operations team on dashboarding, results interpretation and testing methodologies

• Communicate SEO strategies, performance insights, technical requirements and business impact clearly and effectively to non-technical stakeholders across the organization; act as the internal SEO subject matter expert

Qualifications

• Minimum 8 years of direct, hands-on SEO experience, with a proven track record of developing and executing strategies that delivered significant, measurable growth in organic traffic and business outcomes for large & complex organizations or within highly competitive product categories

• Technical SEO acumen: search engine algorithms, link building strategies and implementation on-site and off-site, URL and site architecture optimization, XML sitemaps, robots.txt, meta tags, canonical tags, alt tags, mobile optimization, international SEO complexities

• SEO content optimization:advanced keyword research methodologies, web content SEO creation and optimization, off-site authority-building campaigns

• Advanced Analytics & Testing:advanced proficiency with SEO & Analytics tools (GA4, GSC, BrightEdge, SEMrush, Looker Studio, keyword research tools) and ability to build the dashboards, conduct complex data analysis, create insightful reports and drive SEO experimentation & optimization agenda

• Effective cross-functional collaboration & communicationto engage with and align multiple stakeholders

• Proactive program/ project management & prioritizationwith a bias towards action and optimizing for the business impact

• Adaptability & growth mindsetto stay ahead of the curve and quickly adapt to major algorithm updates, Gen AI, AEO and other emerging trends

The United States targeted pay range for this position in the following location is / locations are:

* San Francisco, CA / Bay Area: $157,000 to $35,000 per year
* California (Non-SF/Bay Area), Connecticut, Maryland, New York, New Jersey, Washington state: 150,000 to 224,000 per year
* Colorado, Nevada, Rhode Island: 136,000 to 204,000 per year

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

This position may be offered in other locations. Your recruiter can share more about the specific pay range for your preferred location during the hiring process.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

As an employee, you become important to Equinix's success. Details about our company benefits can be found at the following link:

USA Benefits eBook

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

The United States targeted pay range for this position in the following location is / locations are:

* San Francisco, CA / Bay Area: 157,000 to 235,000 per year
* California (Non-SF/Bay Area), Connecticut, Maryland, New York, New Jersey, Washington state: 150,000 to 224,000 per year
* Colorado, Nevada, Rhode Island: 136,000 to 204,000 per year

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

This position may be offered in other locations. Your recruiter can share more about the specific pay range for your preferred location during the hiring process.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

As an employee, you become important to Equinix's success. Details about our company benefits can be found at the following link:

USA Benefits eBook

#J-18808-Ljbffr

Who are we?

Equinix is the world's digital infrastructure company, operating over 260data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions.We embrace diversity in thought and contribution and are committed to providingan equitable work environment that is foundational to our core values as a company and is vital to our success.

Job Summary

Reporting to the Global Media Director, this role will lead the global SEO strategy, plan implementation and optimization. You will play a critical role in accelerating Equinix's business growth by understanding and influencing the entire SEO customer journey - from traffic growth to web engagement to lead generation.

Responsibilities

Global SEO Strategy and Program Management

• Develop and execute a comprehensive global SEO strategy focused on increasing relevant organic traffic, driving web engagement and generating leads

• Identify and prioritize key growth opportunities through market analysis, keyword research, and competitive intelligence

• Deliver on annual and quarterly SEO-driven traffic growth and lead generation KPIs

• Ongoingly establish the SEO program vision and benchmarks for current and future success

• Integrate emerging SEO trends, including AI Overviews, Answer Engine Optimization, and the strategic use of Generative AI for tasks like research and content ideation

Technical SEO Foundation

• Conduct regular, in-depth technical SEO audits to identify and resolve issues related to crawlability, indexability, site architecture and schema markup

• Optimize on-page elements at scale, including meta and header tags, URL structures, and internal linking strategies to enhance relevance and user experience

• Develop, implement and measure off-page SEO initiatives, including building high-quality backlinks and managing the site's authority profile to support ranking improvements

Content SEO Strategy & Optimization

• Collaborate with internal content creators to develop new SEO-driven web content addressing high-opportunity keywords

• Optimize existing website content for search visibility, web engagement, and led generation goals across all parts of the global website (data centers, products & services, solutions, blog)

• Perform content gap analyses and identify opportunities for value-additive content that establishes topical authority, in line with Global Brand team objectives

• Guide the integration of various content formats (text, video, images) into the SEO strategy, ensuring elements like alt text and structured data are implemented in an SEO-optimized way

SEO Analytics & Performance Monitoring

• Monitor, analyze, and report on key SEO metrics using GA4 and Google Search Console, focusing on traffic quantify, quality and contribution to key business outcomes (lead generation)

• Translate complex SEO data into actionable insights and clear performance reports for stakeholders and the leadership team, highlighting successes, challenges, and strategic recommendations

• Track detailed SEO leading indicators including keyword rankings, SERP feature presence (featured snippets, AI Overviews), competitor performance, and market share

• Implement tracking mechanisms to measure the direct impact of the SEO initiatives on key business outcomes (lead generation)

Data-Driven Experimentation & Optimization

• Contribute to the Global Web Testing Framework with SEO insight-led web test proposals aiming to drive meaningful lift in the key business outcome (lead generation) through increased organic traffic and/or web engagement

• Identify underperforming areas of the site and content and formulate data-backed hypotheses for improvement

• Analyze user behavior data (bounce rates, time on page, conversion paths) for organic visitors to identify friction points and opportunities for user experience optimization

Cross-Functional Collaboration

• Collaborate closely with the Global Web Strategy team to ensure SEO best practices are integrated into website design, development sprints, and platform updates and with the Creative Services teams on web content refreshes and new content development

• Align the SEO efforts with Paid Search in collaboration with the Global Paid Media team and identify opportunities for a consolidated and ROAS-optimized organic & paid search strategy

• Map out internal vs. agency-supported SEO efforts; define the roadmap and drive the efforts of the SEO agencies

• Work hand in hand with Global Analytics and the Marketing Operations team on dashboarding, results interpretation and testing methodologies

• Communicate SEO strategies, performance insights, technical requirements and business impact clearly and effectively to non-technical stakeholders across the organization; act as the internal SEO subject matter expert

Qualifications

• Minimum 8 years of direct, hands-on SEO experience, with a proven track record of developing and executing strategies that delivered significant, measurable growth in organic traffic and business outcomes for large & complex organizations or within highly competitive product categories

• Technical SEO acumen: search engine algorithms, link building strategies and implementation on-site and off-site, URL and site architecture optimization, XML sitemaps, robots.txt, meta tags, canonical tags, alt tags, mobile optimization, international SEO complexities

• SEO content optimization:advanced keyword research methodologies, web content SEO creation and optimization, off-site authority-building campaigns

• Advanced Analytics & Testing:advanced proficiency with SEO & Analytics tools (GA4, GSC, BrightEdge, SEMrush, Looker Studio, keyword research tools) and ability to build the dashboards, conduct complex data analysis, create insightful reports and drive SEO experimentation & optimization agenda

• Effective cross-functional collaboration & communicationto engage with and align multiple stakeholders

• Proactive program/ project management & prioritizationwith a bias towards action and optimizing for the business impact

• Adaptability & growth mindsetto stay ahead of the curve and quickly adapt to major algorithm updates, Gen AI, AEO and other emerging trends

The United States targeted pay range for this position in the following location is / locations are:

* San Francisco, CA / Bay Area: $157,000 to $35,000 per year
* California (Non-SF/Bay Area), Connecticut, Maryland, New York, New Jersey, Washington state: 150,000 to 224,000 per year
* Colorado, Nevada, Rhode Island: 136,000 to 204,000 per year

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

This position may be offered in other locations. Your recruiter can share more about the specific pay range for your preferred location during the hiring process.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

As an employee, you become important to Equinix's success. Details about our company benefits can be found at the following link:

USA Benefits eBook

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

The United States targeted pay range for this position in the following location is / locations are:

* San Francisco, CA / Bay Area: 157,000 to 235,000 per year
* California (Non-SF/Bay Area), Connecticut, Maryland, New York, New Jersey, Washington state: 150,000 to 224,000 per year
* Colorado, Nevada, Rhode Island: 136,000 to 204,000 per year

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

This position may be offered in other locations. Your recruiter can share more about the specific pay range for your preferred location during the hiring process.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

As an employee, you become important to Equinix's success. Details about our company benefits can be found at the following link:

USA Benefits eBook

#J-18808-Ljbffr

Who are we?

Equinix is the world's digital infrastructure company, operating over 260data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions.We embrace diversity in thought and contribution and are committed to providingan equitable work environment that is foundational to our core values as a company and is vital to our success.

Job Summary

Reporting to the Global Media Director, this role will lead the global SEO strategy, plan implementation and optimization. You will play a critical role in accelerating Equinix's business growth by understanding and influencing the entire SEO customer journey - from traffic growth to web engagement to lead generation.

Responsibilities

Global SEO Strategy and Program Management

• Develop and execute a comprehensive global SEO strategy focused on increasing relevant organic traffic, driving web engagement and generating leads

• Identify and prioritize key growth opportunities through market analysis, keyword research, and competitive intelligence

• Deliver on annual and quarterly SEO-driven traffic growth and lead generation KPIs

• Ongoingly establish the SEO program vision and benchmarks for current and future success

• Integrate emerging SEO trends, including AI Overviews, Answer Engine Optimization, and the strategic use of Generative AI for tasks like research and content ideation

Technical SEO Foundation

• Conduct regular, in-depth technical SEO audits to identify and resolve issues related to crawlability, indexability, site architecture and schema markup

• Optimize on-page elements at scale, including meta and header tags, URL structures, and internal linking strategies to enhance relevance and user experience

• Develop, implement and measure off-page SEO initiatives, including building high-quality backlinks and managing the site's authority profile to support ranking improvements

Content SEO Strategy & Optimization

• Collaborate with internal content creators to develop new SEO-driven web content addressing high-opportunity keywords

• Optimize existing website content for search visibility, web engagement, and led generation goals across all parts of the global website (data centers, products & services, solutions, blog)

• Perform content gap analyses and identify opportunities for value-additive content that establishes topical authority, in line with Global Brand team objectives

• Guide the integration of various content formats (text, video, images) into the SEO strategy, ensuring elements like alt text and structured data are implemented in an SEO-optimized way

SEO Analytics & Performance Monitoring

• Monitor, analyze, and report on key SEO metrics using GA4 and Google Search Console, focusing on traffic quantify, quality and contribution to key business outcomes (lead generation)

• Translate complex SEO data into actionable insights and clear performance reports for stakeholders and the leadership team, highlighting successes, challenges, and strategic recommendations

• Track detailed SEO leading indicators including keyword rankings, SERP feature presence (featured snippets, AI Overviews), competitor performance, and market share

• Implement tracking mechanisms to measure the direct impact of the SEO initiatives on key business outcomes (lead generation)

Data-Driven Experimentation & Optimization

• Contribute to the Global Web Testing Framework with SEO insight-led web test proposals aiming to drive meaningful lift in the key business outcome (lead generation) through increased organic traffic and/or web engagement

• Identify underperforming areas of the site and content and formulate data-backed hypotheses for improvement

• Analyze user behavior data (bounce rates, time on page, conversion paths) for organic visitors to identify friction points and opportunities for user experience optimization

Cross-Functional Collaboration

• Collaborate closely with the Global Web Strategy team to ensure SEO best practices are integrated into website design, development sprints, and platform updates and with the Creative Services teams on web content refreshes and new content development

• Align the SEO efforts with Paid Search in collaboration with the Global Paid Media team and identify opportunities for a consolidated and ROAS-optimized organic & paid search strategy

• Map out internal vs. agency-supported SEO efforts; define the roadmap and drive the efforts of the SEO agencies

• Work hand in hand with Global Analytics and the Marketing Operations team on dashboarding, results interpretation and testing methodologies

• Communicate SEO strategies, performance insights, technical requirements and business impact clearly and effectively to non-technical stakeholders across the organization; act as the internal SEO subject matter expert

Qualifications

• Minimum 8 years of direct, hands-on SEO experience, with a proven track record of developing and executing strategies that delivered significant, measurable growth in organic traffic and business outcomes for large & complex organizations or within highly competitive product categories

• Technical SEO acumen: search engine algorithms, link building strategies and implementation on-site and off-site, URL and site architecture optimization, XML sitemaps, robots.txt, meta tags, canonical tags, alt tags, mobile optimization, international SEO complexities

• SEO content optimization:advanced keyword research methodologies, web content SEO creation and optimization, off-site authority-building campaigns

• Advanced Analytics & Testing:advanced proficiency with SEO & Analytics tools (GA4, GSC, BrightEdge, SEMrush, Looker Studio, keyword research tools) and ability to build the dashboards, conduct complex data analysis, create insightful reports and drive SEO experimentation & optimization agenda

• Effective cross-functional collaboration & communicationto engage with and align multiple stakeholders

• Proactive program/ project management & prioritizationwith a bias towards action and optimizing for the business impact

• Adaptability & growth mindsetto stay ahead of the curve and quickly adapt to major algorithm updates, Gen AI, AEO and other emerging trends

The United States targeted pay range for this position in the following location is / locations are:

* San Francisco, CA / Bay Area: $157,000 to $35,000 per year
* California (Non-SF/Bay Area), Connecticut, Maryland, New York, New Jersey, Washington state: 150,000 to 224,000 per year
* Colorado, Nevada, Rhode Island: 136,000 to 204,000 per year

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

This position may be offered in other locations. Your recruiter can share more about the specific pay range for your preferred location during the hiring process.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

As an employee, you become important to Equinix's success. Details about our company benefits can be found at the following link:

USA Benefits eBook

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

Who are we?

Equinix is the world's digital infrastructure company, operating over 260data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions.We embrace diversity in thought and contribution and are committed to providingan equitable work environment that is foundational to our core values as a company and is vital to our success.

Job Summary

Reporting to the Global Media Director, this role will lead the global SEO strategy, plan implementation and optimization. You will play a critical role in accelerating Equinix's business growth by understanding and influencing the entire SEO customer journey - from traffic growth to web engagement to lead generation.

Responsibilities

Global SEO Strategy and Program Management

• Develop and execute a comprehensive global SEO strategy focused on increasing relevant organic traffic, driving web engagement and generating leads

• Identify and prioritize key growth opportunities through market analysis, keyword research, and competitive intelligence

• Deliver on annual and quarterly SEO-driven traffic growth and lead generation KPIs

• Ongoingly establish the SEO program vision and benchmarks for current and future success

• Integrate emerging SEO trends, including AI Overviews, Answer Engine Optimization, and the strategic use of Generative AI for tasks like research and content ideation

Technical SEO Foundation

• Conduct regular, in-depth technical SEO audits to identify and resolve issues related to crawlability, indexability, site architecture and schema markup

• Optimize on-page elements at scale, including meta and header tags, URL structures, and internal linking strategies to enhance relevance and user experience

• Develop, implement and measure off-page SEO initiatives, including building high-quality backlinks and managing the site's authority profile to support ranking improvements

Content SEO Strategy & Optimization

• Collaborate with internal content creators to develop new SEO-driven web content addressing high-opportunity keywords

• Optimize existing website content for search visibility, web engagement, and led generation goals across all parts of the global website (data centers, products & services, solutions, blog)

• Perform content gap analyses and identify opportunities for value-additive content that establishes topical authority, in line with Global Brand team objectives

• Guide the integration of various content formats (text, video, images) into the SEO strategy, ensuring elements like alt text and structured data are implemented in an SEO-optimized way

SEO Analytics & Performance Monitoring

• Monitor, analyze, and report on key SEO metrics using GA4 and Google Search Console, focusing on traffic quantify, quality and contribution to key business outcomes (lead generation)

• Translate complex SEO data into actionable insights and clear performance reports for stakeholders and the leadership team, highlighting successes, challenges, and strategic recommendations

• Track detailed SEO leading indicators including keyword rankings, SERP feature presence (featured snippets, AI Overviews), competitor performance, and market share

• Implement tracking mechanisms to measure the direct impact of the SEO initiatives on key business outcomes (lead generation)

Data-Driven Experimentation & Optimization

• Contribute to the Global Web Testing Framework with SEO insight-led web test proposals aiming to drive meaningful lift in the key business outcome (lead generation) through increased organic traffic and/or web engagement

• Identify underperforming areas of the site and content and formulate data-backed hypotheses for improvement

• Analyze user behavior data (bounce rates, time on page, conversion paths) for organic visitors to identify friction points and opportunities for user experience optimization

Cross-Functional Collaboration

• Collaborate closely with the Global Web Strategy team to ensure SEO best practices are integrated into website design, development sprints, and platform updates and with the Creative Services teams on web content refreshes and new content development

• Align the SEO efforts with Paid Search in collaboration with the Global Paid Media team and identify opportunities for a consolidated and ROAS-optimized organic & paid search strategy

• Map out internal vs. agency-supported SEO efforts; define the roadmap and drive the efforts of the SEO agencies

• Work hand in hand with Global Analytics and the Marketing Operations team on dashboarding, results interpretation and testing methodologies

• Communicate SEO strategies, performance insights, technical requirements and business impact clearly and effectively to non-technical stakeholders across the organization; act as the internal SEO subject matter expert

Qualifications

• Minimum 8 years of direct, hands-on SEO experience, with a proven track record of developing and executing strategies that delivered significant, measurable growth in organic traffic and business outcomes for large & complex organizations or within highly competitive product categories

• Technical SEO acumen: search engine algorithms, link building strategies and implementation on-site and off-site, URL and site architecture optimization, XML sitemaps, robots.txt, meta tags, canonical tags, alt tags, mobile optimization, international SEO complexities

• SEO content optimization:advanced keyword research methodologies, web content SEO creation and optimization, off-site authority-building campaigns

• Advanced Analytics & Testing:advanced proficiency with SEO & Analytics tools (GA4, GSC, BrightEdge, SEMrush, Looker Studio, keyword research tools) and ability to build the dashboards, conduct complex data analysis, create insightful reports and drive SEO experimentation & optimization agenda

• Effective cross-functional collaboration & communicationto engage with and align multiple stakeholders

• Proactive program/ project management & prioritizationwith a bias towards action and optimizing for the business impact

• Adaptability & growth mindsetto stay ahead of the curve and quickly adapt to major algorithm updates, Gen AI, AEO and other emerging trends

The United States targeted pay range for this position in the following location is / locations are:

* San Francisco, CA / Bay Area: $157,000 to $35,000 per year
* California (Non-SF/Bay Area), Connecticut, Maryland, New York, New Jersey, Washington state: 150,000 to 224,000 per year
* Colorado, Nevada, Rhode Island: 136,000 to 204,000 per year

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

This position may be offered in other locations. Your recruiter can share more about the specific pay range for your preferred location during the hiring process.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

As an employee, you become important to Equinix's success. Details about our company benefits can be found at the following link:

USA Benefits eBook

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

Who are we?

Equinix is the world's digital infrastructure company, operating over 260data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions.We embrace diversity in thought and contribution and are committed to providingan equitable work environment that is foundational to our core values as a company and is vital to our success.

Job Summary

Reporting to the Global Media Director, this role will lead the global SEO strategy, plan implementation and optimization. You will play a critical role in accelerating Equinix's business growth by understanding and influencing the entire SEO customer journey - from traffic growth to web engagement to lead generation.

Responsibilities

Global SEO Strategy and Program Management

• Develop and execute a comprehensive global SEO strategy focused on increasing relevant organic traffic, driving web engagement and generating leads

• Identify and prioritize key growth opportunities through market analysis, keyword research, and competitive intelligence

• Deliver on annual and quarterly SEO-driven traffic growth and lead generation KPIs

• Ongoingly establish the SEO program vision and benchmarks for current and future success

• Integrate emerging SEO trends, including AI Overviews, Answer Engine Optimization, and the strategic use of Generative AI for tasks like research and content ideation

Technical SEO Foundation

• Conduct regular, in-depth technical SEO audits to identify and resolve issues related to crawlability, indexability, site architecture and schema markup

• Optimize on-page elements at scale, including meta and header tags, URL structures, and internal linking strategies to enhance relevance and user experience

• Develop, implement and measure off-page SEO initiatives, including building high-quality backlinks and managing the site's authority profile to support ranking improvements

Content SEO Strategy & Optimization

• Collaborate with internal content creators to develop new SEO-driven web content addressing high-opportunity keywords

• Optimize existing website content for search visibility, web engagement, and led generation goals across all parts of the global website (data centers, products & services, solutions, blog)

• Perform content gap analyses and identify opportunities for value-additive content that establishes topical authority, in line with Global Brand team objectives

• Guide the integration of various content formats (text, video, images) into the SEO strategy, ensuring elements like alt text and structured data are implemented in an SEO-optimized way

SEO Analytics & Performance Monitoring

• Monitor, analyze, and report on key SEO metrics using GA4 and Google Search Console, focusing on traffic quantify, quality and contribution to key business outcomes (lead generation)

• Translate complex SEO data into actionable insights and clear performance reports for stakeholders and the leadership team, highlighting successes, challenges, and strategic recommendations

• Track detailed SEO leading indicators including keyword rankings, SERP feature presence (featured snippets, AI Overviews), competitor performance, and market share

• Implement tracking mechanisms to measure the direct impact of the SEO initiatives on key business outcomes (lead generation)

Data-Driven Experimentation & Optimization

• Contribute to the Global Web Testing Framework with SEO insight-led web test proposals aiming to drive meaningful lift in the key business outcome (lead generation) through increased organic traffic and/or web engagement

• Identify underperforming areas of the site and content and formulate data-backed hypotheses for improvement

• Analyze user behavior data (bounce rates, time on page, conversion paths) for organic visitors to identify friction points and opportunities for user experience optimization

Cross-Functional Collaboration

• Collaborate closely with the Global Web Strategy team to ensure SEO best practices are integrated into website design, development sprints, and platform updates and with the Creative Services teams on web content refreshes and new content development

• Align the SEO efforts with Paid Search in collaboration with the Global Paid Media team and identify opportunities for a consolidated and ROAS-optimized organic & paid search strategy

• Map out internal vs. agency-supported SEO efforts; define the roadmap and drive the efforts of the SEO agencies

• Work hand in hand with Global Analytics and the Marketing Operations team on dashboarding, results interpretation and testing methodologies

• Communicate SEO strategies, performance insights, technical requirements and business impact clearly and effectively to non-technical stakeholders across the organization; act as the internal SEO subject matter expert

Qualifications

• Minimum 8 years of direct, hands-on SEO experience, with a proven track record of developing and executing strategies that delivered significant, measurable growth in organic traffic and business outcomes for large & complex organizations or within highly competitive product categories

• Technical SEO acumen: search engine algorithms, link building strategies and implementation on-site and off-site, URL and site architecture optimization, XML sitemaps, robots.txt, meta tags, canonical tags, alt tags, mobile optimization, international SEO complexities

• SEO content optimization:advanced keyword research methodologies, web content SEO creation and optimization, off-site authority-building campaigns

• Advanced Analytics & Testing:advanced proficiency with SEO & Analytics tools (GA4, GSC, BrightEdge, SEMrush, Looker Studio, keyword research tools) and ability to build the dashboards, conduct complex data analysis, create insightful reports and drive SEO experimentation & optimization agenda

• Effective cross-functional collaboration & communicationto engage with and align multiple stakeholders

• Proactive program/ project management & prioritizationwith a bias towards action and optimizing for the business impact

• Adaptability & growth mindsetto stay ahead of the curve and quickly adapt to major algorithm updates, Gen AI, AEO and other emerging trends

The United States targeted pay range for this position in the following location is / locations are:

* San Francisco, CA / Bay Area: $157,000 to $35,000 per year
* California (Non-SF/Bay Area), Connecticut, Maryland, New York, New Jersey, Washington state: 150,000 to 224,000 per year
* Colorado, Nevada, Rhode Island: 136,000 to 204,000 per year

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

This position may be offered in other locations. Your recruiter can share more about the specific pay range for your preferred location during the hiring process.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

As an employee, you become important to Equinix's success. Details about our company benefits can be found at the following link:

USA Benefits eBook

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

Disney Direct to Consumer (DTC) includes premium streaming services with Hulu, a premium streaming service that offers premium originals, current season TV, a massive library of hit series and movies, and live television and Disney+ is the Disney-branded streaming service featuring an incomparable collection of content from its brands and franchises recognized and respected all over the world including Star Wars, Marvel, Pixar, Disney, and NatGeo. Our DTC team is looking for hardworking team-players to join the Viewer Experience team, who will thrive upon the legacy of Disney, Day to day leader for Incident Management Analysts and Hulu, embrace unconventional thinking, and who are passionate about contributing to The Walt Disney Company's direct-to-consumer (DTC) experience through strategic hard work and determination!
The combined Disney Streaming Services and Hulu's Viewer Experience team is seeking a Global Manager, Workforce Optimization (GMWFO), who will be an exceptional addition to our team. As a GMWFO, you will provide vision and guidance to our team using prior work experiences to mentor and develop WFO leaders and team members across the overall Viewer Experience (VX) organization. In this role, you will be working across Hulu, Disney+, and ESPN+ streaming services. The right person for this role will effectively collaborate with key VX leaders and business partners across organizations/companies to drive improvements and efficiency in the operation. You will provide strategic direction to the organization in the areas of Real-Time Management, Intraday Analysis, Forecasting, and Scheduling. You will partner closely with the Capacity Planning leader to ensure effective staffing projections to achieve service level and performance goals. If you are someone who can think strategically, efficiently scale an organization, and meet the needs of our viewers across multiple products, geographies, and channels, this is a great role for you.
As the leader of the Workforce Optimization Team in San Antonio, Texas, you will possess a highly proficient knowledge and execution of Workforce Theory and Best Practices to include all contact center operations and metrics. You will lead an operation that operates 24x7x365 across multiple domestic and international sites/locations across multiple products.
**What You Will Do**
+ Build, mentor, and lead a team of leaders that support WFO Analysts responsible for overall staffing needs across Hulu, Disney+, and ESPN+ in multiple geographies (North America, EMEA, Latin America, Asia Pacific)
+ Drive and support initiatives across all internal/external partners to improve the customer experience
+ Lead analytical, data-driven, and tactical planning teams
+ Collaborate and connect with multiple teams internally, externally, and across BPOs, Domestic and Internationally, to gain consensus and ensure staffing strategies are implemented
+ Create strategic recommendations to improve productivity while balancing service levels and costs
+ Present root cause, and deep-dive analysis findings to key business partners to improve effectiveness
+ Create an environment where team members are flexible and able to adjust in real-time to the changing needs of the business to improve the employee and customer experience
+ Troubleshoot and provide feedback for complex problems related to product launches or marketing initiatives, technology, natural disasters, finance or billing changes and impacts, cyclical effects, etc.
+ Work with senior leadership to develop policies, procedures, and training sessions that will meet the needs of their department
+ Supervise the training, development, and performance of employees; provide consistent mentoring and feedback
+ Handle complex, escalated, or urgent issues related to contact center management
+ Interview and hire workforce personnel, as needed
**What** **You'll** **Need**
+ Bachelor's degree or equivalent experience in WFM
+ 7+ years of Workforce Management experience, including 2 years in a people management role
+ Advanced experience working with contact center telephony with a specific focus on real-time management of workflows
+ Extensive knowledge of contact center operations, including metrics and mathematics
+ Developed capacity to work and interact with people at various levels of a professional organization, from associates to senior leadership. Success in working cross-functionally and independently across numerous teams with various functional partners
+ Ability to collaborate across the organization, specifically teaming up with Tech to respond to incidents and drive improvements
+ Adaptable to a constantly evolving and consistently fast-paced environment
+ Proven experience working with international Business Process Outsourcers
+ Flexible Schedule - Willing to support Operational Needs, including some weekends, nights, and holidays
+ Ability to travel within the U.S. and globally, if needed
**Preferred Qualifications**
+ Experience with Salesforce,Nice/CXOne, ServiceNow, and Team Collaboration tools (Slack/Teams)
**Disability accommodation for employment applications**
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
The Walt Disney Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world
**Job ID:** 10126718
**Location:** San Antonio,Texas
**Job Posting Company:** Disney Direct to Consumer
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

Job Description

Job Description

Location: MN | Global Scope | Det-Tronics

Job Description

Spectrum Safety Solutions:

With approximately 1,500 employees operating in more than 20 countries, Spectrum Safety Solutions is a global leader in fire detection and suppression solutions for high-hazard applications across verticals such as critical infrastructure, oil and gas, marine and clean energy. Our global team leverages strong customer relationships across four recognized brands, Det-Tronics, Marioff, Autronica, and Fireye, to deliver differentiated lifecycle solutions and advance growth across key segments. Carved out from Carrier’s Fire & Security business in July 2024, Spectrum Safety Solutions is now a privately-held company under the ownership of Sentinel Capital Partners.

Det-Tronics:

We make the world a better place to live! At Spectrum’s Det-Tronics, we build and maintain comfortable, accessible, efficient, healthy, safe, secure, and sustainable environments. Det-Tronics is a $180M technologically innovative, projects-based global brand protecting customers in many challenging environments with high end flame and gas detection products and systems. Det-Tronics is a part of Spectrum Safety Solutions and has a global footprint with manufacturing sites in the U.S. and sales presence in all key geographies.

About the Role

Det-Tronics is seeking a strategic and technically savvy Manager of Project Management to lead our global PM team in delivering custom-engineered industrial safety systems. This role is central to our double-digit growth strategy, driving excellence in project execution, systems integration, and cross-functional collaboration.

You’ll oversee complex, multi-technology projects that protect lives and assets in hazardous environments—ensuring technical, schedule, and financial success across global deployments.

What You’ll Do

- Lead and mentor a high-performing global PM team

- Oversee delivery of integrated fire and gas detection systems

- Drive project rigor, tool adoption, and process consistency

- Collaborate cross-functionally with Sales, Engineering, Ops & Manufacturing

- Ensure compliance with global safety standards (FM, UL, ATEX)

- Report on KPIs, utilization, and financial metrics

- Engage with international customers and stakeholders

What Success Looks Like

- On-time, on-budget project delivery

- Improved margin and utilization performance

- Increased adoption of PM tools and standardized processes

- Reduction in escalations and project delays

- Strong team engagement and cross-functional alignment

- Seamless global coordination and customer satisfaction

What You Bring

- BS/BA in Engineering or Project Management

- 7+ years in PM, customer service, or proposal engineering

- Experience with industrial safety systems or system integration

- Familiarity with J.D. Edwards ERP and PM tools (MS Project, Asana, Jira)

- Global project experience and cultural fluency

- Multilingual communication skills a plus

Why Join Us?

At Det-Tronics, you’ll lead with vision, drive innovation, and make a global impact. We offer a collaborative culture, opportunities for growth, and the chance to shape the future of industrial safety systems.

Ready to lead with purpose? Apply now or reach out to learn more!

Benefits & Perks

We offer a competitive benefits package to support your health, financial well-being, and career growth, including:

• Multiple Cigna medical plan options with 100% preventive care coverage
• Dental, vision, and prescription drug coverage
• Employer-funded HSA and FSA options
• Life, AD&D, short- and long-term disability insurance
• 401(k) with automatic enrollment and company contributions
• Wellness incentives up to $600 annually
• Employee Assistance Program (EAP)
• Voluntary benefits including accident, critical illness, and identity protection

Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Amazon Web Services (AWS) provides a highly reliable, scalable, and low-cost cloud platform that powers thousands of businesses in over 190 countries. AWS' Infrastructure Supply Chain & Procurement (ISCaP) organization works to deliver cutting-edge solutions to source, build and maintain our socially responsible data center supply chains. We are a team of highly-motivated, engaged, and responsive professionals who enable the core sustainable infrastructure of AWS. Come join our team and be a part of history as we deliver results for the largest cloud services company on Earth!
The successful candidate must be a self-starter comfortable with ambiguity, with high attention to detail, and a proven ability to work in a fast-paced and ever-changing environment. Candidates must have excellent analytical capabilities, program management experience, be comfortable diving deep into data, have strong writing skills, lead executive-level reviews, and communicate effectively.
The ideal candidate will not only raise the bar on driving schedules and deep diving into data, but is a person who actively participates with a strong curiosity to understand the business end-to-end, and has a track record of using data to influence decision makers.
In this role, you will:
§ Create and clearly communicate supply schedules, priorities, and status to multiple internal and external stakeholders.
§ Design, develop and maintain scalable and reliable analytical tools, dashboards, and metrics that drive key decisions and resource prioritization.
§ Serve as a key member of the AWS Infrastructure supply chain team in helping to define and deliver complex supply chain strategies.
§ Understand the technical requirements of our partners and work closely with the internal technical teams to guide the direction of activities that will impact our supply chain.
§ Produce written recommendations and insights for key stakeholders to help shape solution design.
§ Handle multiple projects at once, deal with ambiguity and rapidly-changing priorities.
Our environment is fast-paced and requires someone who gets results and is comfortable working with tight deadlines and changing priorities.
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
- Bachelor's or an advanced degree in supply chain, business, engineering, finance or related technical or quantitative field.
- 6+ years of work experience in supply chain, planning, procurement, manufacturing or 4+ years with an advanced degree.
- 3+ years of experience with data analysis tools such as Excel, Pivot Tables, SQL, Tableau, etc.
- 2+ years of experience in program, project, or product management, or leading an implementation of a product.
Preferred Qualifications
- MBA or advanced degree in engineering, supply chain or other quantitative disciplines.
- Experience in data centers, an infrastructure service provider or similar technology company.
- Global Supply Chain Experience
- Fluent in multiple languages preferred
- 10+ years of relevant supply chain experience
- Understanding of the implications of different operational choices to guide teams and leadership to best solutions for the organization
- Analytical skills with a high degree of proficiency in data mining.
- Able to model supply chain strategies to define cost and performance impacts, trade-offs, and risks
- Ability to think big and drive innovation throughout the supply chain
- Must be analytical and have a passion for diving deep
- Effectively communicate relevant information at all levels of the organization
- leadership and coaching skills
- Has created an innovative global supply strategy for the organization resulting in a tangible benefit to the business
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,200/year in our lowest geographic market up to $220,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.