2,350 Global Operations jobs in the United States
Sr. Director, Global Industry Solution Design & Performance (Santa Clara)
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It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
ServiceNow is seeking an Sr. Director, Industry Solution Design & Performance to lead the cross-industry, global solution design capability spanning Technology, Telco, Manufacturing, Retail, Healthcare, Financial Services, Public Sector and others. This leader is ultimately responsible for owning voice of the customer-backed solution development that marry an industrys trends, value pool evolution, and technology and AI dynamics together with our core set of product and solution offerings on the ServiceNow platform. Success is defined as architecting a prioritized set of solutions across industries that drive outsized pipeline and NNACV growth within the respective industries.
An ideal candidate blends a deep sense of customer-centricity and willingness to co-create answers with senior customers and users together with a highly rigorous, analytical, data-driven bias to size, prioritize, and track ongoing performance of the solutions generated. Building from a working foundation of prioritized solutions, s/he will both refine, sharpen and establish the next tranche of industry solutions in partnership with leaders across Product, Marketing, Verticalized Field Sales, Partner, Strategy and the broader Industry & Solutions leadership team. A typical day involves coaching the team on how to structure and size different solution areas with ServiceNows right to win alongside competitor offerings; conducting customer focus groups within the Banking industry; supporting strategic efforts on Build Buy Partner analysis at the industry x solution level; meeting with partners to align and prioritize on joint solution offerings and how these fit into our GTM strategy; analyzing prior quarter solution performance to identify whats working and whats not; and, partnering with product to identify future roadmap enhancements and how those translate into differentiated or enhanced solution offerings of our existing core.
You will manage a team of ~10 individuals, which will include 3 direct reports: 1) Head of Regulated Industry Solution Design; 2) Head of Enterprise Industry Solution Design; 3) Head of Solution Performance Analytics. This position will report to the SVP, Global Industries & Solutions, and serve as a member of the leadership team.
What you will do in this role:
Create a structure and process for how we manage industry solution design, development, maintenance and refresh across all global industries accounting for new industries of focus, new and ongoing product/platform capabilities and new and ongoing partner/ISV interest in joint solution offerings
Build, lead and mobilize a team of Center of Excellence industry solution experts, driving a consistent approach and high standard across industries
Partner with relevant leads across Product, Major Area Leaders, Strategy, Marketing and Partners to design, develop and refresh solutions, ensuring the right message, buyer persona / KPIs, temporality and value articulation that will land with the personas for each solution
Identify target subset of focus customers that would be ideal candidates for first up solution adoption based on business dynamics, earnings releases, qualitative information, competitive intelligence and formal/informal relationships, to focus solution pipeline development efforts together with the Industry GTM leads and field
Develop target ServiceNow platform solution adoption sequencing based on typical buying patterns within the industry (e.g., IT -> HR -> CSM -> FSM -> GBS), to help inform GTM priorities and natural customer pathways for solution adoption
Assess on an annual basis which solutions merit deeper vertical alignment vs. horizontal, cross-industry alignment based on evolutions in our business, aligning with product and sales on the recommendation
Provide data-driven insights to identify trends in solution performance (by industry, by solution, by geo, by segment), creating visibility and awareness on whats working, whats not and why
Stand up together with Inspire Value and Value Excellence the appropriate heuristics and KPIs to be tracking at an industry solution level
Facilitate knowledge-sharing and best practices across Enterprise and Regulated industries verticals, to ensure that ServiceNow is putting its best foot forward in how we go to market, extrapolating learnings and insights into tangible practices
Create higher take rate in our industry solution adoption, as measured by pipe generation and coverage of core solutions, maintaining an ongoing rigor in the analysis of these customers and pulse of the business
Partner with key stakeholders across the organization to create clarity of purpose, alignment of plan, and synchronicity of execution, including: Verticalized Geo Leaders, Account Executives / Client Directors, Industry & Solution Architects, Product, Marketing, Customer Excellence, Partners, Ops, Analytics and others
Serve as a member of the Industries & Solutions leadership team, elevating team performance and health across the entire team
To be successful in this role you have:
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
15+ years of experience in a combination of management consulting, strategy, financial analysis and/or customer experience design domains
5+ years of people leadership, with a demonstrated track record of inspiring and motivating high performing teams, through a combination of clear goal-setting, hands-on expertise, and leadership and alignment coaching
Exceptional problem-solving capability, with an emphasis on analytical, structured approach
Demonstrated ability to leverage analytics and insights to significantly change the trajectory of a business based on a data-driven approach to building recommendations and aligning stakeholders
Excellent communication skills, both written and verbal, with particularly strong ability to lead cross-functional team workshops and alignment sessions that coalesce in consensus
Strong track record of reaching across the aisle in highly matrixed organizations to build relationships, establish alignment and get things done in a collaborative manner
Global experience, with demonstrated track record of adapting solutions for local market needs to ensure adoption and success
Fluency with Microsoft Office suite of apps, including PowerPoint, Excel, PowerBI dashboards
Core alignment with ServiceNow values, including Win as a Team, Humble & Hungry, and Wow the Customer reputation for operating with integrity, honesty and curiosity
JV20
For positions in this location, we offer a base pay of $202,500 - $364,500, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact
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Global Operations Specialist
Posted today
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About Flexport: At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes-from emerging brands to Fortune 500s-use Flexport technology to move more than $9B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.Help our customers improve their global supply chainsThe Opportunity:At Flexport, we know global trade can move the human race forward. That's why it's our mission to make global trade easier for everyone. Flexport today connects more than 10,000 clients, both consignees and shippers, across 112 countries. Our role is to help businesses of all sizes find the global trade solutions that will empower their success.Now more than ever, customers need our support to survive and win in 2025. Their success is our success. We work back from what's best for them to find a solution. That's why we are building the Platform for Global trade - a strategic model combining customer centricity, supply chain expertise, advanced technology, and data analytics. As a Global Operations Specialist, you are responsible for executing the shipment lifecycle for Ocean & Air shipments, ensuring data integrity is maintained at the highest standard, and proactively minimizing delays with urgency.As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.You will:Be responsible for executing the movement of ocean and air freight shipments from booking at origin to final delivery at destination. Maintain communications with Flexport transportation and warehousing partners to facilitate the progress of shipments in transit.Work and communicate cross-functionally within FlexportBe a part of the frontline groups ensuring the highest standard of Flexport quality: shipments move on time and exceptions are handled appropriately.Use metrics to spot opportunities to improve and deliver great performance in your role.Own the data quality of our client's information by validating booked shipments, tracking client shipment status, and validating shipment schedules.Consistently follow Standard Operating Procedures (SOPs) to ensure that your work satisfies internal Key Performance Indicators (KPIs) and Service-Level Agreements (SLAs) in line with productivity goals.You should have:Bachelor's/Associate's degree OR 1+ year of relevant experience preferred. New graduates are encouraged to apply!Team-centric mindset: obsessed with team outcomes, doing what it takes to deliver the team's and their client's expectations.Strong written and verbal communication skills.Strong attention to detail in a high-energy, fast-paced environment.Proficient in Google Suite/Microsoft Suite (Sheets/Excel).Fluency in English, both written and verbal.A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.#LI-onsiteThe range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training. The US base salary range for this position (this does not include bonus, equity and benefits): 24.38- 24.38 USDCommitment to Equal OpportunityAt Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.Global Data Privacy Notice for Job Candidates and ApplicantsDepending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at for additional information.
Global Operations Analyst
Posted 1 day ago
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The ideal candidate thrives in a fast-paced, cross-functional environment, enjoys solving problems, and can seamlessly balance competing priorities without losing sight of the details.
**What You'll Do For Us:**
+ **Process Improvement & Standards:** Collaborate to identify, develop, and enforce process improvements and data standards within the department.
+ **Event Support:** Assist in planning and executing the annual CAD Conference, CAD Connects, and other internal and external department meetings and events.
+ **Service Ticket Processing:** Research and resolve service tickets related to SAP access, audit tool access/questions/issues, CAD Teams channels, and other systems.
+ **Onboarding & Training:** Support the onboarding process for new hires, ensuring a smooth and efficient transition into the organization. Deliver training to new and existing team members on departmental processes and procedures.
+ **Audit Support** : Participate in audit testing under the supervision of an audit team member, including attending client process walkthroughs, executing test procedures, and documenting and communicating results.
+ **Department Purchase Orders (PO):** Facilitate department PO set-up and monitoring.
+ **Audit Tool Implementation:** Assist in the rollout of new audit tools, including departmental trainings and process documentation. Contribute to the creation and maintenance of the audit methodology site.
+ **User Access Reviews:** Conduct regular user access reviews to ensure compliance with company policies and standards.
+ **Team Collaboration:** Serve as an ambassador for the department and company by consistently demonstrating a positive, can-do attitude and a commitment to collaboration and excellence.
+ **Special Project Participation:** Actively contribute to special projects, audits, reviews, department training, and other initiatives as needed
**Skills and Qualifications:**
+ **Language Mastery:** Demonstrated fluency in English, both written and spoken.
+ **Education:** Bachelor's degree in business, Accounting or Information Technology or related field.
+ **Technical Skills:** Proven ability to quickly learn, adapt to, and proficiently utilize a range of business systems, software, and tools.
+ **Professional Experience:** Minimum of one year relevant full-time work or internship experience.
+ **Flexibility & Adaptability:** Proven ability to thrive in a fast-paced, complex environment with competing priorities and shared workspaces, including adapting to new challenges and environments both on-site and off-site.
+ **Communication Skills:** Strong verbal and written communication skills, including the ability to identify gaps in logic and articulate ideas effectively.
+ **Analytical & Critical Thinking:** Possess excellent analytical skillset and critical thinking abilities to evaluate problems, identify solutions, and drive impactful outcomes.
+ **Leadership & Interpersonal Skills:** Demonstrated leadership potential with the ability to collaborate effectively as a team player, build trust, and engage with a diverse range of clients and colleagues.
+ **Client Focus:** Show a consistent ability to deliver high-quality communication, work products, and outstanding client service.
+ **Instruction Compliance:** Excel in giving and following instructions accurately and efficiently while ensuring work efforts align with desired outcomes.
+ **Event Coordination:** Experience assisting in the preparation and execution of department events.
**Additional Attributes:**
+ **Positive Attitude:** As an ambassador for the department and company, consistently exhibit a positive, solution-focused approach.
+ **Attention to Detail:** Ensure meticulous attention to detail in all assigned tasks to guarantee optimal outcomes.
+ **Adaptability:** Willingness to take on other assigned tasks and responsibilities as needed to support team success.
**Why Join Us:**
This role offers an excellent opportunity for individuals who thrive in collaborative, detail-oriented environments and wish to grow professionally within a team-oriented culture. If you are driven, adaptable, and passionate about delivering results, we encourage you to apply!
**_Position Details:_** _Location: Atlanta, Georgia_ _Current Hybrid work schedule - 3 days per week in person and 2 days virtual_ _Individual contributor role - no direct reports_ _Ability to travel 10%-20% annually_
**Skills:**
Audit Engagements, Auditing, Business Operations, Communication, Internal Auditing, Internal Controls, Process Improvements, Teamwork
**Skills:**
Audit Engagements, Auditing, Business Operations, Communication, Internal Auditing, Internal Controls, Process Improvements, Teamwork
**Skills:**
Writing; Team Collaboration; Special Projects; Detail-Oriented; Data Analysis; Process Improvements; User Management; Audit Support; Purchase Order Processing; Oral Communications
The Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States.
Pay Range:$87,000 - $102,000
Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.
Annual Incentive Reference Value Percentage:7.5
Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
Manager, Global Operations
Posted 2 days ago
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Req ID: 79337
Location:
Catawba, North Carolina, United States
In our 'always on' world, we believe it's essential to have a genuine connection with the work you do.
The Manager, Global Operations is responsible for driving strategic and tactical operations across the Business Unit (BU), with a focus on improving cost, quality, and service. This role leads global product and process transfers, oversees high-impact projects, and ensures alignment with business goals, timelines, and financial targets. The manager translates improvement opportunities into actionable plans while managing the performance of assigned profit centers. This is a full-time onsite role, and the candidate must be local to either the **North Carolina (Catawba) region or Mexico** .
**Key Responsibilities**
+ Lead cross-functional teams to deliver operational initiatives aligned with BU objectives
+ Oversee full project lifecycle-including planning, execution, deliverables, schedules, and Plant Transfer Process (PTP) compliance
+ Manage project budgets, cost forecasts, and resource allocation to ensure on-time, on-budget outcomes
+ Resolve staffing and resource issues in partnership with functional leaders; apply risk mitigation and contingency planning
+ Track and report progress, risks, and scope updates to executives and internal stakeholders
+ Maintain stakeholder alignment and communication throughout the project lifecycle
+ Foster collaboration and team accountability to deliver measurable business impact
**Qualifications & Skills**
+ Associate's degree with 8+ years of relevant experience (including 3-6 years in operations/project leadership), OR Bachelor's degree with 5+ years (1-3 in leadership), OR Master's degree with 2+ years (1-3 in leadership)
+ Strong background in operations management, global manufacturing or supply chain process transfers
+ Proven success in managing budgets, improving cost structures, and leading cross-functional initiatives
+ Excellent communication and stakeholder engagement skills at all levels of the organization
+ Proficient in Microsoft Office and project management tools (e.g., MS Project); PMP or Lean Six Sigma certification is a plus
+ Highly organized, analytical, and results-focused with a proactive leadership style
Our salary ranges consider a wide variety of factors including but not limited to benchmarking by independent third-party consultants, skill sets, years of experience, training, education, geography, and other business needs. Depending on experience, the range can be higher for candidates with exceptional experience and a demonstrated history of successful performance.
The candidate will be rewarded with a comprehensive benefits package, including, medical, dental, and vision plans, life and accidental death insurance, a 401(k) plan, and participation in the Company's Incentive Plan. Candidates starting with the Company will be eligible for eleven paid holidays in a full calendar year, two weeks of paid vacation (prorated based on start date), as well as other leave options.
**Why CommScope?**
CommScope is on a quest to deliver connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology that enables game-changing discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow.
If you want to grow your career alongside bright, passionate, and caring people who strive to create what's next.come connect to your future at CommScope.
CommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process, please contact us to submit your request at . You can also learn more about CommScope's accommodation process and EEO policy at more about how we're on a quest to connect the future and build what's next.**
**Job Segment:** Supply Chain Manager, Supply Chain, Lean Six Sigma, Six Sigma, Operations Manager, Operations, Management
Global Operations Director
Posted 4 days ago
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Manager Global Business Operations
Posted 6 days ago
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Job Description
The Manager of Global Business Operations leads the financial and administrative operations of CommonSpirit Health's destination care services, supporting both domestic and international patients. This position reports to the CommonSpirit Health System Director for System & International Mergers, Acquisitions and Partnerships at the national level but is responsible for a team based at Baylor St. Luke's Medical Center.
This role oversees revenue cycle activities, budgeting, compliance, financial reporting, process improvement initiatives, and team leadership. The Global Business Operations Manager collaborates across departments (and facilities within CommonSpirit Health) to optimize workflows, ensure regulatory alignment, and support the growth of destination care operations across the system. This role will play a key part in proactively shaping and building the patient's financial experience through scalable, accurate estimates, clear communication, and efficient reimbursement processes.
To start, this role will be onsite, based at Baylor St. Luke's Medical Center, with occasional travel to other system locations as needed.
ESSENTIAL KEY JOB RESPONSIBILITIES
1. Financial Operations
● Oversee comprehensive financial clearance, cost estimation, collections, and billing coordination for destination care patients, including management of accounts receivable, accounts payable, and international payment processing.
● Understanding of accounting principles, financial models and statements, budget development, and financial reporting to support operations, strategic growth, and reporting to senior executives.
● Build financial packages, processes, or other tools/mechanisms to support coordinated financial operations across CommonSpirit facilities, physician partners, and customers (e.g. bundled payments, packages, etc) in collaboration with key in
● Promote a positive patient financial experience by ensuring accurate, timely, and culturally appropriate financial communication and coordination with patients, family members, physicians, insurance companies/brokers, and other key internal and external stakeholders as appropriate.
2. Strategic Financial Management
● Establish reporting frameworks, KPI dashboards, and predictive models for executive leadership while providing financial and operational analysis to support decision-making and governance responsibilities.
● Collaborate with senior leadership to develop annual budgets, monitor performance, and facilitate business planning initiatives including development of financial modeling for leadership approval and program expansion.
● Support and manage standardization projects and initiatives, present financial performance analysis to stakeholders, manage vendor relationships, and collaborate with various internal (hospital, market, regional, and national levels) along with external stakeholders (payers, physicians, embassies, etc).
3. Operational Excellence & Compliance
● Serve as primary liaison between destination care operations and hospital departments including finance, compliance, clinical operations, international business development and sales teams, and revenue cycle.
● Lead or support financially-oriented projects and process improvement initiatives in collaboration with stakeholders to enhance efficiency, standardize workflows, and reduce errors.
● Apply Lean, Six Sigma, Project Management or other structured methodologies to improve financial operations, drawing on knowledge obtained through formal certification and/or hands-on experience.
4. Team Leadership & Staff Development
● Manage performance and professional development of financial operations staff, including determining staffing needs, coordinating personnel assignments, and providing coaching and training.
● Handle performance evaluations, hiring, scheduling, and employee relations while directing staff in audit coordination and financial policy development.
● Performs other duties as assigned to support organizational objectives.
**Qualifications**
Required Education and Experience:
● Bachelor's degree in Business, Healthcare Administration, Finance, Marketing, or a related field.
● 5 years leadership experience
● 3-4 years of experience in healthcare financial operations or revenue cycle, with emphasis on international patient programs and increasing levels of operational and budget responsibility
Preferred Education and Experience:
● Master's degree in healthcare administration, business, finance, or related field
● 7+ years of experience in domestic and international patient financial operations or revenue cycle management, with progressive responsibility
● Advanced experience leading or improving international patient operational workflows, including estimating, billing/collections, payer engagement, or cross-border financial processes
● Experience developing predictive models, financial dashboards, and KPI reporting frameworks
● Experience in managing accounting, accounts payable, and other financial reporting functions
● Experience in managing accounts for embassy-sponsored care, international payer systems and contracts, or other payer sources including patients
Preferred Certification:
● Lean, Six Sigma, or Project Management Professional (PMP) certification
Required Minimum Knowledge, Skills, Training and Abililties:
● Fluency in at least two (2) languages; Spanish or Arabic preferred
● Experience developing predictive models, financial dashboards, and KPI reporting frameworks
● Experience in managing accounts for embassy-sponsored care, international payer systems and contracts, or other payer sources including patients
● Has knowledge and skills to manage international patient operational workflows, including estimating, billing/collections, payer engagement, or cross-border financial processes
● Demonstrated ability to manage budgets, lead teams, and support compliance in financial operations
● Exceptional relationship-building and stakeholder management skills
● Excellent communication and negotiation skills, with the ability to operate effectively in cross-cultural environments and engage in high-stakes conversations
● Proven ability to present complex financial and operational information clearly and persuasively to senior leadership and diverse audiences
● Adaptability and resilience in dynamic, evolving environments
● Demonstrated effectiveness working in matrixed and cross-functional organizational structures
● Proficiency in Google Workspace and Microsoft Office tools for financial analysis and reporting
● Experience using hospital billing systems such as Epic or Cerner
Preferred Minimum Knwledge, Skills, Training and Abilities:
● Deep expertise experience leading and improving international patient operational workflows, including estimating, billing/collections, payer engagement, or cross-border financial processes
● Experience in managing financial operations and/or revenue cycle for programs with multiple sites of care within a matrixed organization
● Lean, Six Sigma, or Project Management Professional (PMP) certification
#LI-CHI
**Overview**
Baylor St. Luke's Medical Center is an internationally recognized leader in research and clinical excellence that has given rise to breakthroughs in cardiovascular care, neuroscience, oncology, transplantation, and more. Our team's efforts have led to the creation of many research programs and initiatives to develop advanced treatments found nowhere else in the world. In our commitment to advancing standards in an ever-evolving healthcare environment, our new McNair Campus is designed around the human experience-modeled on evidence-based practices for the safety of patients, visitors, staff, and physicians. The 27.5-acre campus represents the future of healthcare through a transformative alliance focused on leading-edge patient care, research, and education. Our strong alliance with Texas Heart® Institute and Baylor College of Medicine allows us to bring our patients a powerful network of care unlike any other. Our collaboration is focused on increasing access to care through a growing network of leading specialists and revolutionizing healthcare to save lives and improve the health of the communities we serve.
**Pay Range**
$42.69 - $61.91 /hour
We are an equal opportunity/affirmative action employer.
Senior HR Business Partner - Global Operations
Posted 4 days ago
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Job Description
Key Responsibilities:
- Partner with senior leaders to develop and execute strategic HR initiatives.
- Provide expert guidance on talent management, organizational development, and change management.
- Manage and resolve complex employee relations issues.
- Coach and advise managers on HR policies and practices.
- Facilitate talent reviews, succession planning, and performance management processes.
- Develop and implement HR programs to enhance employee engagement and retention.
- Ensure compliance with all relevant labor laws and regulations.
- Contribute to compensation and benefits strategy and administration.
- Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field. Master's degree or relevant HR certification (e.g., SHRM-SCP, SPHR) preferred.
- Minimum of 6-8 years of progressive experience as an HR Business Partner or in a similar HR leadership role.
- Proven experience partnering with senior leadership to drive HR strategies.
- Strong knowledge of HR disciplines, including talent management, employee relations, and organizational design.
- Excellent understanding of federal and state employment laws.
- Exceptional communication, negotiation, and influencing skills.
- Ability to work effectively in a remote, fast-paced, and complex global environment.
- Strong business acumen and strategic thinking capabilities.
Senior HR Business Partner - Global Operations
Posted 8 days ago
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Job Description
Key responsibilities include:
- Partnering with senior leadership to develop and execute HR strategies that support business objectives, including talent management, organizational development, and change management.
- Providing expert guidance and coaching to managers on employee relations, performance management, compensation, and legal compliance.
- Leading the talent acquisition process for key roles, working closely with recruiters and hiring managers to attract and retain top talent.
- Overseeing employee onboarding and offboarding processes, ensuring a seamless and positive experience for all employees.
- Developing and implementing employee engagement initiatives to foster a high-performance culture.
- Managing compensation and benefits programs, ensuring competitiveness and compliance.
- Conducting workforce planning and analyzing HR data to identify trends and inform strategic decisions.
- Acting as a key liaison between employees and management to resolve conflicts and address concerns.
- Ensuring compliance with all federal, state, and local employment laws and regulations.
- Driving continuous improvement in HR processes and policies to enhance efficiency and effectiveness.
This is a premier opportunity to make a significant impact on a global scale and shape the HR landscape for a forward-thinking organization. Join a collaborative team and contribute to the success of our client's most valuable asset: its people.
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Senior HR Business Partner, Global Operations
Posted 13 days ago
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Responsibilities:
- Serve as a primary HR point of contact and strategic partner for designated business units, providing expert guidance on all HR-related matters.
- Collaborate with leadership to develop and implement HR strategies that support business goals, including workforce planning, talent acquisition, and retention.
- Manage employee relations issues, including investigations, conflict resolution, and performance management.
- Oversee and advise on compensation and benefits programs, ensuring market competitiveness and internal equity.
- Drive talent development initiatives, including performance appraisal systems, career pathing, and leadership training.
- Implement and refine HR policies and procedures to ensure compliance and best practice.
- Partner with Talent Acquisition to attract and onboard high-caliber talent.
- Analyze HR data and metrics to identify trends, diagnose issues, and recommend data-driven solutions.
- Facilitate organizational change initiatives, ensuring effective communication and employee engagement.
- Champion diversity, equity, and inclusion within the workplace.
- Bachelor's degree in Human Resources, Business Administration, or a related field. Master's degree or PHR/SPHR certification is a plus.
- Minimum of 7 years of progressive experience in Human Resources, with at least 3 years in an HR Business Partner role.
- Proven experience supporting diverse business functions and partnering with senior management.
- Strong knowledge of employment law, HR best practices, and HRIS systems.
- Demonstrated expertise in employee relations, talent management, compensation, and organizational development.
- Excellent communication, interpersonal, and influencing skills.
- Ability to think strategically and translate business needs into HR solutions.
- Strong analytical and problem-solving skills.
- Experience in a global or multi-site organization is advantageous.
- Proficiency in HRIS platforms and Microsoft Office Suite.
Senior HR Business Partner - Global Operations
Posted 18 days ago
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Global Vendor Operations Manager, YouTube Global Operations
Posted 3 days ago
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+ Bachelor's degree or equivalent practical experience.
+ 7 years of experience using analytics or applying project management tools to address business issues (e.g., data analytics, GoogleSQL, scripts/workflows, data modeling, Google portfolio).
+ 7 years of experience in operations or business management, and vendor management.
+ Experience in consulting or developing and communicating strategy at executive level for decision making with clear recommendations using fact/data based approach.
**Preferred qualifications:**
+ Experience in program management on cross-functional projects.
+ Experience in managing the environment and continually adapting to changing business needs.
+ Excellent written and verbal communication skills, with the ability to communicate with multiple levels including executive leadership team, peers and managers.
+ Excellent problem-solving, investigative, modeling and presentation skills.
In this role, you will manage critical workflows operated by vendors across the globe to help realize the next level of performance for YouTube content operations. You will manage sections of the global operational strategy and support model, including extended workforce decisions, agreements, vendor selection and continuous improvements of business processes. You will be accountable for vendor performance for which includes, but not limited to overseeing staffing, Service Level Agreement (SLA) adherence, quality performance and other operations metrics. You will develop and manage projects related to global vendor operations. You will also be exposed to graphic, controversial, and sometimes offensive video content during team escalations in line with YouTube's community guidelines.At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun - and we do it all together.
The US base salary range for this full-time position is $132,000-$194,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google .
**Responsibilities:**
+ Be accountable for operations and managing overall vendor performance across workflows. Lead and deliver regular business reviews with stakeholders and vendor relationship management activities.
+ Develop and maintain the overall regional workflow strategy. Identify and mitigate risk from a delivery standpoint and ensure compliance with all internal policies and procedures.
+ Partner with cross-functional teams locally and globally to drive continuous vertical and horizontal improvements at scale.
+ Structure and execute operational and initiatives for YouTube Trust and Safety Vendor Operations by developing plans, gathering/synthesizing relevant data, leading analyses and developing recommendations.
+ Synthesize analysis to deliver data-driven recommendations (e.g., cost-benefit, risk-coverage-quality, impact analysis).
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: