5,313 Global Technical jobs in the United States

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual's passions, growth, wellbeing and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact.

How You Will Contribute:

Reporting to the Senior Manager, Global Technical Support the ideal candidate will be responsible for:

• Providing remote technical support (via telephone or online) for identified CIENA products 24x7 when required. On call duty includes evenings and weekends. Provide on-site support to Customers where/if required.
• Communicate with Design and PLM on problems/issues found in the field. Work with Quality Assurance, Design, Product Management, Technical Publications, and Training to provide Customer feedback.
• Utilize debug tools as well as lab research to aid Customer's technical problem. Recover information necessary to escalate the incident or issue to Design, Product/Project Management, Documentation, or Training.
• Contribute to knowledgebase (KCS).
• Performs other duties as assigned.

• Bachelor's degree in technical field (e.g. Engineering, Computer Science) from a four-year college or university or combination of education and experience.
• Experienced in a technical support role would be desired.
• Excellent Customer Support skills.
• Experience with Linux/Unix, SUN/Oracle systems is essential.
• Proficiency and experience with personal computers, and Microsoft office suite of software is needed.
• Enhanced scope and depth of expertise in data communications protocols including Ethernet and IP networks would be an asset.
• An understanding of the fiber optic transport and/or switching protocols would be an asset.

• Experience with Element Management or Network Management systems is helpful.
• Hands-on knowledge of Linux Operating Systems
• Knowledge of virtualized and cloud environments (VMware ESXi, OpenStack, GCP), cloud-based application deployment techniques and container services (Docker, Ansible, etc.)
• Domain knowledge of Restful APIs, websockets, python scripting and other open-source systems and tools (Swagger, postman etc.)
• Understanding of Micro-Services software architectures
• Database knowledge (Cassandra, MySQL), experience with messaging services (Kafka), experience with Monitoring Technologies (Nagios, Grafana)
• Understanding of SDN and Network Management / Automation / Orchestration concepts
• Understanding of Security, Radius authentication, etc.
• Fundamental understanding of Telecommunication industry

At Miltenyi Biotec, 3,000 employees worldwide develop pioneering solutions for biomedical science and the clinical application of cell therapies. Our multidisciplinary team combines excellence in research with the development of innovative products for the treatment of serious diseases.

Your Tasks:

The Technical Support Specialist provides advanced technical expertise of the MACS portfolio in response to inquiries from global customers, local Miltenyi offices and distributors. Responsibility includes working closely with local offices and Germany for purposes of training and product development activities.

Essential Duties and Responsibilities :

• Ensure a high degree of customer satisfaction and loyalty to Miltenyi products through timely assistance to customers, local offices and distributors.
• Answer inquiries, provide application support, investigate and troubleshoot technical issues across all product lines, serving as SME.
• Manage customer complaints and trigger investigations to improve product and process quality.
• Collect, analyze and communicate data required for analysis of product performance.
• Assist with the development of programs for product training in time for product launch.
• Facilitate, prepare and hold training sessions locally and abroad.
• Manage and maintain product knowledge database.
• Occasionally visit customers for demos, instrument installations or troubleshooting.
• Must be able to travel up to 35% both domestically and internationally.

Requirements:

• Ph.D. or M.S. in Cell Biology, Immunology, Hematology; or similar field with six years experience; or equivalent combination of education and experience.
• Must have a solid background in biological sciences, immunology, with understanding of procedures, concepts and lab experience. Experience with cell processing and/or Flow cytometry strongly preferred.
• Knowledge of US FDA regulations, as well as experience in clinical immunology, cellular therapy or blood banking/processing is a plus. Strong organizational skills. Outstanding written and verbal communication skills required.
• Ability to operate a computer with Windows operating system, Outlook email, internet, CRM databases, and basic MS Office products.
• Remote/Flex.
• Please note that this position may require vaccination against COVID-19, unless individual is entitled to reasonable accommodation under applicable law.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms, talk, and hear. The employee is required to stand; climb or balance and stoop, kneel, crouch. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. Must have ability to handle more than one task at a time and must work at a rapid pace while maintaining attention to detail.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.This job is performed in a temperature controlled, handicap-accessible facility without exposure to extreme hot or cold temperatures. Generally, this job is performed in an office environment. This job also requires the person to be mobile to visit customer sites, vendor shows, and demonstrations. Due to the travel requirements, this position may be exposed to natural elements of nature. Used research/clinical equipment may be handled in this job and strict SOPs and PPE must be worn. All persons performing this job will receive appropriate training prior to engaging in work requiring PPE or SOP procedures.

Miltenyi Biotec is expanding and evolving. Our culture is one that empowers you to embrace new challenges and influence change. Join a fresh and collaborative working environment that encourages contribution, innovation, and growth.

We empower great science. For over 30 years, Miltenyi Biotec has provided innovative tools, instruments, and solutions that advance biomedical research and cellular therapy. We are 3,000 scientists, engineers, physicians, support specialists, marketers and more all dedicated to improving scientific understanding and impacting human lives. At our headquarters campus and offices worldwide, fresh ideas become unique products.

Candidates interested in relocating to this region for the role are highly encouraged to apply and will be considered.

The anticipated base salary range has been established at $ 90,720 - $136,080 /year. The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialization, skills, abilities, and training. The above salary range represents the Companys good faith and reasonable estimate of the range of possible compensation at the time of posting. In addition to your salary, the Company offers a comprehensive benefits package including health, vision, and dental insurance, plus a 401(k) plan. All benefits are subject to eligibility requirements. Certain positions are eligible for additional forms of compensation such as bonuses or commissions.

Miltenyi Biotec Inc., is an EO Employer M/F/Veteran/Disability/Sexual Orientation/Gender Identity

Miltenyi Biotec, Inc. participates in E-Verify.

Miltenyi Biotec is a global biotechnology company headquartered near Cologne in Bergisch Gladbach, Germany.

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at or 407-000-000.

Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.

An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: . NYC applicants may request an alternative process or accommodation at or 407-000-000.

• Act as our service representative in the respective development projects.
• Point of contact for all technical questions and integration solutions from Field Service Engineers, Affiliates and Distributors, primarily via telephone and ticketing system, and in case of escalations on-site at domestic and international customer locations.
• Lead troubleshooting of digital workflows together with the device experts working as a team
• Assist in escalation issues/calls
• Partners with global support/engineering departments on solving technical issues and customer problems in the area of responsibility
• Remain current with technical expertise
• Participate in Technical reviews or Quality improvement projects
• Provide feedback on field problems to the Quality and Engineering departments
• Act as service representative in the respective development projects

• Support Global Service organization in implementation of projects in exceptional cases on special request

• BA/BS in Engineering preferred
• Minimum of three (3) years' experience as a Technical Support Engineer preferably within the medical device industry
• Two (2) years' experience in Microsoft Azure support preferred.
• Strong understanding of Azure Cloud eco-system. Such as knowledge of Microsoft Azure services (especially Application Insights, Azure Monitor & Azure Policies), monitoring, logging, alerting and other aspects of application operation.
• Good knowledge of networking components and technology (TCP/IP, network security/firewall, packet filters, routing, proxy, VPN)
• High degree of technical proficiency, excellent structured problem-solving skills, and strong analytical abilities
• Knowledge of ITIL, DICOM and HL7 is a plus
• Knowledge of Windows scripting or PowerShell
• Solid Experience with electronics, electronics, optics, software, adjustment of optical instruments mechanics, personal computers, operating systems
• IT support experiences: handling databases (InterBase, MySQL), networks
• Experience with ISO 9003 standards, cGMP, and medical device governing body regulations preferred
• Experience with remote support systems
• Excellent communication and interpersonal skills
• Experience in collaborating in international project teams as well as a readiness to travel internationally
• Experience in conducting training courses
• Must have a confident manner and good social and methodological skills

• Medical
• Vision
• Dental
• 401k Matching
• Employee Assistance Programs
• Vacation and sick pay
• The list goes on!

At Ecolab, making the world a cleaner, safer place is our business. In our Life Sciences division, we are committed to providing complete solutions for the Pharmaceutical and Personal Care Industries. We achieve this by providing comprehensive solutions and technical know-how focused on ensuring product quality and safety in the cleaning, sanitation and contamination control areas while improving operational efficiency.

Ecolab is a company committed to growth and we believe that the role of Global Technical Consultant is one of the keys to our success in the Life Sciences division. As leaders in cleaning and disinfection, we are committed to driving business growth while providing individuals with a range of developmental career opportunities. The members of our team have an opportunity to help customers meet their goals, differentiate Ecolab from competition and impact achievement of growth targets.

Position Purpose:

The Global Technical Consultant (GTC) role is designed to work alongside customers at their facilities to identify potential improvements to ensure regulatory compliance, identify safety and operational efficiency opportunities. This service is a key differentiator for Ecolab's existing and potential customers.

The candidate will be expected to provide support/input on technical inquiries, support customer disinfectant efficacy validation (advising on appropriate methodology, customer organisms/surfaces to be tested and experimental design) and support implementation and use of Ecolab's bio decontamination solutions. They will also provide/facilitate analytical support (i.e. initiating and steering projects where there are gaps identified in our available data) and conduct technical visits and site surveys.

The role will also provide guidance to internal departments and external customers on the processes and products which can support these activities. The role is responsible for technically supporting the implementation of improvements and providing a link between customers and the internal sales teams.

This role will be US based but responsibilities include liaising with customers and the sales team and traveling to international customer sites as needed.

Main Responsibilities:

• Provide technical expertise across a broad base of applications to resolve complex customer problems in cleanrooms and manufacturing applications

• Conduct customer technical visits and full site surveys, reviewing customer processes and the cleaning/disinfection products in place to ensure they are both compliant and as efficient. Making documented recommendations and supporting any change

• Assist the customer in their change control process including technical documentation for SOP's, Validation, and Training

• Conduct customer-facing seminars around specialist topics such as but not limited it validation, microbiology and hydrogen peroxide vapor (HPV)

• Interface directly with Ecolab commercial teams and internal departments to ensure deliverables that meet the customer needs

• Take part in sales presentations and support

• Assist in communicating best practices and key learnings to the greater field organization

• Provide leadership on unique customer projects which are beyond the expected technical ability of sales associates

• Responsible for ensuring brand standards and awareness, accuracy and completion of final reports in a timely manner

Minimum Qualifications:

• Bachelor of Science (BSc or equivalent) degree in Life Sciences, preferably in microbiology

• Minimum of 10 years of practical experience in microbiology and/or Quality Assurance

• Experience in understanding/troubleshooting of cleanroom operations

• Ability to travel 50%+ of time within North America and periodic global travel if required

• Excellent oral and written communication skills, interpersonal and problem-solving skills

• Valid drivers license

• Ability to obtain Visas for International travel

Preferred Qualifications:

• Master's degree in Life Sciences, preferably in microbiology

• Demonstrated proficiency with internal or external auditing

• Knowledge/experience of change control processes

• Ability to take initiative, work independently and prioritize multiple projects with strong follow-through

• Flexibility to work on and control different projects at the same time while still meeting set deadlines

• Good knowledge of EN/ AOAC disinfectant efficacy standard test methods and mode of action of disinfectants

• Previous experience in GMP production sites

• Understanding regulatory compliance frameworks (e.g. MHRA, FDA, HPRA)

• Ability to speak conversational or business level Spanish

No immigration sponsorship available for this opportunity

Annual or Hourly Compensation Range

Benefits

Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families.Click here to see our benefits.

If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at .

Potential Customer Requirements Notice

To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to:

- Undergo additional background screens and/or drug/alcohol testing for customer credentialing.

- Be fully vaccinated for COVID-19, including a booster if eligible, unless a religious or medical accommodation is requested by the applicant and approved by Ecolab.

Americans with Disabilities Act (ADA)

Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.

At Ecolab, making the world a cleaner, safer place is our business. In our Life Sciences division, we are committed to providing complete solutions for the Pharmaceutical and Personal Care Industries. We achieve this by providing comprehensive solutions and technical know-how focused on ensuring product quality and safety in the cleaning, sanitation and contamination control areas while improving operational efficiency.

Ecolab is a company committed to growth and we believe that the role of Global Technical Consultant is one of the keys to our success in the Life Sciences division. As leaders in cleaning and disinfection, we are committed to driving business growth while providing individuals with a range of developmental career opportunities. The members of our team have an opportunity to help customers meet their goals, differentiate Ecolab from competition and impact achievement of growth targets.

Position Purpose:

The Global Technical Consultant (GTC) role is designed to work alongside customers at their facilities to identify potential improvements to ensure regulatory compliance, identify safety and operational efficiency opportunities. This service is a key differentiator for Ecolab's existing and potential customers.

The candidate will be expected to provide support/input on technical inquiries, support customer disinfectant efficacy validation (advising on appropriate methodology, customer organisms/surfaces to be tested and experimental design) and support implementation and use of Ecolab's bio decontamination solutions. They will also provide/facilitate analytical support (i.e. initiating and steering projects where there are gaps identified in our available data) and conduct technical visits and site surveys.

The role will also provide guidance to internal departments and external customers on the processes and products which can support these activities. The role is responsible for technically supporting the implementation of improvements and providing a link between customers and the internal sales teams.

This role will be US based but responsibilities include liaising with customers and the sales team and traveling to international customer sites as needed.

Main Responsibilities:

• Provide technical expertise across a broad base of applications to resolve complex customer problems in cleanrooms and manufacturing applications

• Conduct customer technical visits and full site surveys, reviewing customer processes and the cleaning/disinfection products in place to ensure they are both compliant and as efficient. Making documented recommendations and supporting any change

• Assist the customer in their change control process including technical documentation for SOP's, Validation, and Training

• Conduct customer-facing seminars around specialist topics such as but not limited it validation, microbiology and hydrogen peroxide vapor (HPV)

• Interface directly with Ecolab commercial teams and internal departments to ensure deliverables that meet the customer needs

• Take part in sales presentations and support

• Assist in communicating best practices and key learnings to the greater field organization

• Provide leadership on unique customer projects which are beyond the expected technical ability of sales associates

• Responsible for ensuring brand standards and awareness, accuracy and completion of final reports in a timely manner

Minimum Qualifications:

• Bachelor of Science (BSc or equivalent) degree in Life Sciences, preferably in microbiology

• Minimum of 10 years of practical experience in microbiology and/or Quality Assurance

• Experience in understanding/troubleshooting of cleanroom operations

• Ability to travel 50%+ of time within North America and periodic global travel if required

• Excellent oral and written communication skills, interpersonal and problem-solving skills

• Valid drivers license

• Ability to obtain Visas for International travel

Preferred Qualifications:

• Master's degree in Life Sciences, preferably in microbiology

• Demonstrated proficiency with internal or external auditing

• Knowledge/experience of change control processes

• Ability to take initiative, work independently and prioritize multiple projects with strong follow-through

• Flexibility to work on and control different projects at the same time while still meeting set deadlines

• Good knowledge of EN/ AOAC disinfectant efficacy standard test methods and mode of action of disinfectants

• Previous experience in GMP production sites

• Understanding regulatory compliance frameworks (e.g. MHRA, FDA, HPRA)

• Ability to speak conversational or business level Spanish

No immigration sponsorship available for this opportunity

Annual or Hourly Compensation Range

Benefits

Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families.Click here to see our benefits.

If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at .

Potential Customer Requirements Notice

To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to:

- Undergo additional background screens and/or drug/alcohol testing for customer credentialing.

- Be fully vaccinated for COVID-19, including a booster if eligible, unless a religious or medical accommodation is requested by the applicant and approved by Ecolab.

Americans with Disabilities Act (ADA)

Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.

At Ecolab, making the world a cleaner, safer place is our business. In our Life Sciences division, we are committed to providing complete solutions for the Pharmaceutical and Personal Care Industries. We achieve this by providing comprehensive solutions and technical know-how focused on ensuring product quality and safety in the cleaning, sanitation and contamination control areas while improving operational efficiency.

Ecolab is a company committed to growth and we believe that the role of Global Technical Consultant is one of the keys to our success in the Life Sciences division. As leaders in cleaning and disinfection, we are committed to driving business growth while providing individuals with a range of developmental career opportunities. The members of our team have an opportunity to help customers meet their goals, differentiate Ecolab from competition and impact achievement of growth targets.

Position Purpose:

The Global Technical Consultant (GTC) role is designed to work alongside customers at their facilities to identify potential improvements to ensure regulatory compliance, identify safety and operational efficiency opportunities. This service is a key differentiator for Ecolab's existing and potential customers.

The candidate will be expected to provide support/input on technical inquiries, support customer disinfectant efficacy validation (advising on appropriate methodology, customer organisms/surfaces to be tested and experimental design) and support implementation and use of Ecolab's bio decontamination solutions. They will also provide/facilitate analytical support (i.e. initiating and steering projects where there are gaps identified in our available data) and conduct technical visits and site surveys.

The role will also provide guidance to internal departments and external customers on the processes and products which can support these activities. The role is responsible for technically supporting the implementation of improvements and providing a link between customers and the internal sales teams.

This role will be US based but responsibilities include liaising with customers and the sales team and traveling to international customer sites as needed.

Main Responsibilities:

• Provide technical expertise across a broad base of applications to resolve complex customer problems in cleanrooms and manufacturing applications

• Conduct customer technical visits and full site surveys, reviewing customer processes and the cleaning/disinfection products in place to ensure they are both compliant and as efficient. Making documented recommendations and supporting any change

• Assist the customer in their change control process including technical documentation for SOP's, Validation, and Training

• Conduct customer-facing seminars around specialist topics such as but not limited it validation, microbiology and hydrogen peroxide vapor (HPV)

• Interface directly with Ecolab commercial teams and internal departments to ensure deliverables that meet the customer needs

• Take part in sales presentations and support

• Assist in communicating best practices and key learnings to the greater field organization

• Provide leadership on unique customer projects which are beyond the expected technical ability of sales associates

• Responsible for ensuring brand standards and awareness, accuracy and completion of final reports in a timely manner

Minimum Qualifications:

• Bachelor of Science (BSc or equivalent) degree in Life Sciences, preferably in microbiology

• Minimum of 10 years of practical experience in microbiology and/or Quality Assurance

• Experience in understanding/troubleshooting of cleanroom operations

• Ability to travel 50%+ of time within North America and periodic global travel if required

• Excellent oral and written communication skills, interpersonal and problem-solving skills

• Valid drivers license

• Ability to obtain Visas for International travel

Preferred Qualifications:

• Master's degree in Life Sciences, preferably in microbiology

• Demonstrated proficiency with internal or external auditing

• Knowledge/experience of change control processes

• Ability to take initiative, work independently and prioritize multiple projects with strong follow-through

• Flexibility to work on and control different projects at the same time while still meeting set deadlines

• Good knowledge of EN/ AOAC disinfectant efficacy standard test methods and mode of action of disinfectants

• Previous experience in GMP production sites

• Understanding regulatory compliance frameworks (e.g. MHRA, FDA, HPRA)

• Ability to speak conversational or business level Spanish

No immigration sponsorship available for this opportunity

Annual or Hourly Compensation Range

Benefits

Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families.Click here to see our benefits.

If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.

Potential Customer Requirements Notice

To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to:

- Undergo additional background screens and/or drug/alcohol testing for customer credentialing.

- Be fully vaccinated for COVID-19, including a booster if eligible, unless a religious or medical accommodation is requested by the applicant and approved by Ecolab.

Americans with Disabilities Act (ADA)

Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.

At Ecolab, making the world a cleaner, safer place is our business. In our Life Sciences division, we are committed to providing complete solutions for the Pharmaceutical and Personal Care Industries. We achieve this by providing comprehensive solutions and technical know-how focused on ensuring product quality and safety in the cleaning, sanitation and contamination control areas while improving operational efficiency.

Ecolab is a company committed to growth and we believe that the role of Global Technical Consultant is one of the keys to our success in the Life Sciences division. As leaders in cleaning and disinfection, we are committed to driving business growth while providing individuals with a range of developmental career opportunities. The members of our team have an opportunity to help customers meet their goals, differentiate Ecolab from competition and impact achievement of growth targets.

Position Purpose:

The Global Technical Consultant (GTC) role is designed to work alongside customers at their facilities to identify potential improvements to ensure regulatory compliance, identify safety and operational efficiency opportunities. This service is a key differentiator for Ecolab's existing and potential customers.

The candidate will be expected to provide support/input on technical inquiries, support customer disinfectant efficacy validation (advising on appropriate methodology, customer organisms/surfaces to be tested and experimental design) and support implementation and use of Ecolab's bio decontamination solutions. They will also provide/facilitate analytical support (i.e. initiating and steering projects where there are gaps identified in our available data) and conduct technical visits and site surveys.

The role will also provide guidance to internal departments and external customers on the processes and products which can support these activities. The role is responsible for technically supporting the implementation of improvements and providing a link between customers and the internal sales teams.

This role will be US based but responsibilities include liaising with customers and the sales team and traveling to international customer sites as needed.

Main Responsibilities:

• Provide technical expertise across a broad base of applications to resolve complex customer problems in cleanrooms and manufacturing applications

• Conduct customer technical visits and full site surveys, reviewing customer processes and the cleaning/disinfection products in place to ensure they are both compliant and as efficient. Making documented recommendations and supporting any change

• Assist the customer in their change control process including technical documentation for SOP's, Validation, and Training

• Conduct customer-facing seminars around specialist topics such as but not limited it validation, microbiology and hydrogen peroxide vapor (HPV)

• Interface directly with Ecolab commercial teams and internal departments to ensure deliverables that meet the customer needs

• Take part in sales presentations and support

• Assist in communicating best practices and key learnings to the greater field organization

• Provide leadership on unique customer projects which are beyond the expected technical ability of sales associates

• Responsible for ensuring brand standards and awareness, accuracy and completion of final reports in a timely manner

Minimum Qualifications:

• Bachelor of Science (BSc or equivalent) degree in Life Sciences, preferably in microbiology

• Minimum of 10 years of practical experience in microbiology and/or Quality Assurance

• Experience in understanding/troubleshooting of cleanroom operations

• Ability to travel 50%+ of time within North America and periodic global travel if required

• Excellent oral and written communication skills, interpersonal and problem-solving skills

• Valid drivers license

• Ability to obtain Visas for International travel

Preferred Qualifications:

• Master's degree in Life Sciences, preferably in microbiology

• Demonstrated proficiency with internal or external auditing

• Knowledge/experience of change control processes

• Ability to take initiative, work independently and prioritize multiple projects with strong follow-through

• Flexibility to work on and control different projects at the same time while still meeting set deadlines

• Good knowledge of EN/ AOAC disinfectant efficacy standard test methods and mode of action of disinfectants

• Previous experience in GMP production sites

• Understanding regulatory compliance frameworks (e.g. MHRA, FDA, HPRA)

• Ability to speak conversational or business level Spanish

No immigration sponsorship available for this opportunity

Annual or Hourly Compensation Range

Benefits

Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families.Click here to see our benefits.

If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.

Potential Customer Requirements Notice

To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to:

- Undergo additional background screens and/or drug/alcohol testing for customer credentialing.

- Be fully vaccinated for COVID-19, including a booster if eligible, unless a religious or medical accommodation is requested by the applicant and approved by Ecolab.

Americans with Disabilities Act (ADA)

Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.

At Ecolab, making the world a cleaner, safer place is our business. In our Life Sciences division, we are committed to providing complete solutions for the Pharmaceutical and Personal Care Industries. We achieve this by providing comprehensive solutions and technical know-how focused on ensuring product quality and safety in the cleaning, sanitation and contamination control areas while improving operational efficiency.

Ecolab is a company committed to growth and we believe that the role of Global Technical Consultant is one of the keys to our success in the Life Sciences division. As leaders in cleaning and disinfection, we are committed to driving business growth while providing individuals with a range of developmental career opportunities. The members of our team have an opportunity to help customers meet their goals, differentiate Ecolab from competition and impact achievement of growth targets.

Position Purpose:

The Global Technical Consultant (GTC) role is designed to work alongside customers at their facilities to identify potential improvements to ensure regulatory compliance, identify safety and operational efficiency opportunities. This service is a key differentiator for Ecolab's existing and potential customers.

The candidate will be expected to provide support/input on technical inquiries, support customer disinfectant efficacy validation (advising on appropriate methodology, customer organisms/surfaces to be tested and experimental design) and support implementation and use of Ecolab's bio decontamination solutions. They will also provide/facilitate analytical support (i.e. initiating and steering projects where there are gaps identified in our available data) and conduct technical visits and site surveys.

The role will also provide guidance to internal departments and external customers on the processes and products which can support these activities. The role is responsible for technically supporting the implementation of improvements and providing a link between customers and the internal sales teams.

This role will be US based but responsibilities include liaising with customers and the sales team and traveling to international customer sites as needed.

Main Responsibilities:

• Provide technical expertise across a broad base of applications to resolve complex customer problems in cleanrooms and manufacturing applications

• Conduct customer technical visits and full site surveys, reviewing customer processes and the cleaning/disinfection products in place to ensure they are both compliant and as efficient. Making documented recommendations and supporting any change

• Assist the customer in their change control process including technical documentation for SOP's, Validation, and Training

• Conduct customer-facing seminars around specialist topics such as but not limited it validation, microbiology and hydrogen peroxide vapor (HPV)

• Interface directly with Ecolab commercial teams and internal departments to ensure deliverables that meet the customer needs

• Take part in sales presentations and support

• Assist in communicating best practices and key learnings to the greater field organization

• Provide leadership on unique customer projects which are beyond the expected technical ability of sales associates

• Responsible for ensuring brand standards and awareness, accuracy and completion of final reports in a timely manner

Minimum Qualifications:

• Bachelor of Science (BSc or equivalent) degree in Life Sciences, preferably in microbiology

• Minimum of 10 years of practical experience in microbiology and/or Quality Assurance

• Experience in understanding/troubleshooting of cleanroom operations

• Ability to travel 50%+ of time within North America and periodic global travel if required

• Excellent oral and written communication skills, interpersonal and problem-solving skills

• Valid drivers license

• Ability to obtain Visas for International travel

Preferred Qualifications:

• Master's degree in Life Sciences, preferably in microbiology

• Demonstrated proficiency with internal or external auditing

• Knowledge/experience of change control processes

• Ability to take initiative, work independently and prioritize multiple projects with strong follow-through

• Flexibility to work on and control different projects at the same time while still meeting set deadlines

• Good knowledge of EN/ AOAC disinfectant efficacy standard test methods and mode of action of disinfectants

• Previous experience in GMP production sites

• Understanding regulatory compliance frameworks (e.g. MHRA, FDA, HPRA)

• Ability to speak conversational or business level Spanish

No immigration sponsorship available for this opportunity

Annual or Hourly Compensation Range

Benefits

Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families.Click here to see our benefits.

If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.

Potential Customer Requirements Notice

To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to:

- Undergo additional background screens and/or drug/alcohol testing for customer credentialing.

- Be fully vaccinated for COVID-19, including a booster if eligible, unless a religious or medical accommodation is requested by the applicant and approved by Ecolab.

Americans with Disabilities Act (ADA)

Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.

At Ecolab, making the world a cleaner, safer place is our business. In our Life Sciences division, we are committed to providing complete solutions for the Pharmaceutical and Personal Care Industries. We achieve this by providing comprehensive solutions and technical know-how focused on ensuring product quality and safety in the cleaning, sanitation and contamination control areas while improving operational efficiency.

Ecolab is a company committed to growth and we believe that the role of Global Technical Consultant is one of the keys to our success in the Life Sciences division. As leaders in cleaning and disinfection, we are committed to driving business growth while providing individuals with a range of developmental career opportunities. The members of our team have an opportunity to help customers meet their goals, differentiate Ecolab from competition and impact achievement of growth targets.

Position Purpose:

The Global Technical Consultant (GTC) role is designed to work alongside customers at their facilities to identify potential improvements to ensure regulatory compliance, identify safety and operational efficiency opportunities. This service is a key differentiator for Ecolab's existing and potential customers.

The candidate will be expected to provide support/input on technical inquiries, support customer disinfectant efficacy validation (advising on appropriate methodology, customer organisms/surfaces to be tested and experimental design) and support implementation and use of Ecolab's bio decontamination solutions. They will also provide/facilitate analytical support (i.e. initiating and steering projects where there are gaps identified in our available data) and conduct technical visits and site surveys.

The role will also provide guidance to internal departments and external customers on the processes and products which can support these activities. The role is responsible for technically supporting the implementation of improvements and providing a link between customers and the internal sales teams.

This role will be US based but responsibilities include liaising with customers and the sales team and traveling to international customer sites as needed.

Main Responsibilities:

• Provide technical expertise across a broad base of applications to resolve complex customer problems in cleanrooms and manufacturing applications

• Conduct customer technical visits and full site surveys, reviewing customer processes and the cleaning/disinfection products in place to ensure they are both compliant and as efficient. Making documented recommendations and supporting any change

• Assist the customer in their change control process including technical documentation for SOP's, Validation, and Training

• Conduct customer-facing seminars around specialist topics such as but not limited it validation, microbiology and hydrogen peroxide vapor (HPV)

• Interface directly with Ecolab commercial teams and internal departments to ensure deliverables that meet the customer needs

• Take part in sales presentations and support

• Assist in communicating best practices and key learnings to the greater field organization

• Provide leadership on unique customer projects which are beyond the expected technical ability of sales associates

• Responsible for ensuring brand standards and awareness, accuracy and completion of final reports in a timely manner

Minimum Qualifications:

• Bachelor of Science (BSc or equivalent) degree in Life Sciences, preferably in microbiology

• Minimum of 10 years of practical experience in microbiology and/or Quality Assurance

• Experience in understanding/troubleshooting of cleanroom operations

• Ability to travel 50%+ of time within North America and periodic global travel if required

• Excellent oral and written communication skills, interpersonal and problem-solving skills

• Valid drivers license

• Ability to obtain Visas for International travel

Preferred Qualifications:

• Master's degree in Life Sciences, preferably in microbiology

• Demonstrated proficiency with internal or external auditing

• Knowledge/experience of change control processes

• Ability to take initiative, work independently and prioritize multiple projects with strong follow-through

• Flexibility to work on and control different projects at the same time while still meeting set deadlines

• Good knowledge of EN/ AOAC disinfectant efficacy standard test methods and mode of action of disinfectants

• Previous experience in GMP production sites

• Understanding regulatory compliance frameworks (e.g. MHRA, FDA, HPRA)

• Ability to speak conversational or business level Spanish

No immigration sponsorship available for this opportunity

Annual or Hourly Compensation Range

Benefits

Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families.Click here to see our benefits.

If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.

Potential Customer Requirements Notice

To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to:

- Undergo additional background screens and/or drug/alcohol testing for customer credentialing.

- Be fully vaccinated for COVID-19, including a booster if eligible, unless a religious or medical accommodation is requested by the applicant and approved by Ecolab.

Americans with Disabilities Act (ADA)

Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.