96 Good Samaritan Hospital jobs in Amityville

Pay: Starting at $17.00 per hour

Job description:

Job Title: Patient Care Coordinator (PCC)

Supervisor: Regional Operations Director

Position Summary

Are you passionate about helping people improve their quality of life through better hearing? Are you looking for a career with growth potential in the hearing healthcare industry? We are seeking a Patient Care Coordinator who is eager to develop their skills and grow within our organization, with the potential to advance into a Hearing Care Provider role.

As a Patient Care Coordinator, you will be the first point of contact for our patients, demonstrating professionalism and a patient-centered approach. You will play a critical role in supporting the clinic's operations, facilitating patient flow, and identifying opportunities to help individuals on their journey to better hearing. This role is ideal for someone who is looking to build a long-term career in the hearing industry with a forward-thinking, collaborative organization that is an industry leader.

Essential Duties and Responsibilities

• Serve as the welcoming first point of contact for patients, ensuring a warm and professional experience.
• Educate patients on our services.
• Schedule and confirm appointments, conduct patient retention calls, and coordinate provider schedules for efficient clinic operations.
• Assist patients with paperwork, insurance verification, and financial transactions, including payment collection and petty cash reconciliation.
• Maintain accurate patient records, ensuring all documentation is up to date and filed properly.
• Perform minor hearing aid maintenance as allowed by state/provincial law, such as battery changes, wax guard replacements, and troubleshooting basic device issues.
• Support marketing efforts, including coordinating community outreach events, educational seminars, and patient engagement activities.
• Assist with inventory management, tracking hearing aids, repairs, and product stock.
• Must work between 3 clinics in Commack, Fresh Meadow & Franklin Square

Education and Experience Requirements

• High school diploma required; Associate’s degree in a related field is a plus.
• Minimum of 2 years of office management or customer service experience, preferably in healthcare or sales.
• Passion for patient care and interest in pursuing a long-term career in the hearing healthcare industry.

Required Skills & Qualifications

• Strong interpersonal skills with the ability to build rapport with patients and colleagues.
• Excellent verbal and written communication skills.
• Strong computer skills, including experience with word processing and database software.
• Detail-oriented with excellent organizational and multitasking abilities.
• Sales and customer service experience with the ability to identify patient needs and offer solutions.
• Basic accounting knowledge, including revenue tracking and insurance claim processing.

Physical Demands

• Ability to manage a busy office environment, multitask efficiently, and handle interruptions with professionalism.
• Must be able to lift up to 20 pounds for office supply and inventory management.

Why Join Us?

• Be part of a collaborative and forward-thinking organization that is a leader in the hearing healthcare industry.
• Opportunity for career growth into a Hearing Care Provider role.
• Work in a patient-centered environment that prioritizes care, education, and innovation.
• Competitive compensation and benefits package.

If you are ready to make a difference in people’s lives and grow your career in the hearing industry, we encourage you to apply!

Candidate would be required to travel to multiple clinics (East Meadow / Franklin Square)

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Job Type: Full-time

Benefits:

• 401(k) matching

Work Location: In person

New York State HHA or PCA Certificate REQUIRED

Join our compassionate team dedicated to supporting caregivers in the community!

We offer numerous benefits, including union enrollment and flexible scheduling!

HHA/PCA Requirements & Key Responsibilities:

• Must possess a New York State HHA or PCA Certificate
• Limited availability for sponsored certification courses in select areas
• Compliance with New York state credentialing requirements for HHA or PCA roles
• Bilingual candidates are a PLUS
• Assist clients with personal care activities such as bathing, grooming, and dressing
• Prepare meals tailored to dietary restrictions and preferences
• Provide companionship and emotional support
• Help clients with daily living activities
• Open to working with clients from diverse backgrounds and abilities

Benefits:

• Competitive compensation package
• Flexible scheduling options
• Training and professional development opportunities
• Access to company-sponsored health plans
• Quick and straightforward hiring and onboarding process
• Comprehensive benefits through our union partner
• Job Types: Full-time, Part-time, PRN, Per diem
• Salary: $18 - $21.50 per hour
• Health insurance available

Medical Specialties:

• Geriatrics
• Home Health
• Pediatrics

Standard Shift:

• Day shift
• Evening shift
• Night shift
• Overnight shift

Supplemental Schedule:

• Extended hours
• Holidays
• Overtime

Weekly Schedule:

• Monday to Friday
• Weekends as needed

Work Setting:

• In-person

License/Certification:

• HHA or PCA (Required)

Work Location: In person

New York State HHA or PCA Certificate REQUIRED

Join our compassionate team dedicated to supporting caregivers in the community!

We offer numerous benefits, including union enrollment and flexible scheduling!

HHA/PCA Requirements & Key Responsibilities:

• Must possess a New York State HHA or PCA Certificate
• Limited availability for sponsored certification courses in select areas
• Compliance with New York state credentialing requirements for HHA or PCA roles
• Bilingual candidates are a PLUS
• Assist clients with personal care activities such as bathing, grooming, and dressing
• Prepare meals tailored to dietary restrictions and preferences
• Provide companionship and emotional support
• Help clients with daily living activities
• Open to working with clients from diverse backgrounds and abilities

Benefits:

• Competitive compensation package
• Flexible scheduling options
• Training and professional development opportunities
• Access to company-sponsored health plans
• Quick and straightforward hiring and onboarding process
• Comprehensive benefits through our union partner
• Job Types: Full-time, Part-time, PRN, Per diem
• Salary: $18 - $21.50 per hour
• Health insurance available

Medical Specialties:

• Geriatrics
• Home Health
• Pediatrics

Standard Shift:

• Day shift
• Evening shift
• Night shift
• Overnight shift

Supplemental Schedule:

• Extended hours
• Holidays
• Overtime

Weekly Schedule:

• Monday to Friday
• Weekends as needed

Work Setting:

• In-person

License/Certification:

• HHA or PCA (Required)

Work Location: In person

Opportunities with Optum in the Tri-State region (formerly CareMount Medical, ProHEALTH New York and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind Caring. Connecting. Growing together.   

Optum Allergy and Immunology has an immediate opening for a friendly, patient focused and detailed oriented Senior Patient Care Coordinator  to join our team. The Patient Care Coordinator  is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.

Schedule:   Monday through Friday a 37.5-hour work week, between the hours of 9:00 am to 7:00 pm, at least two late nights per week. The schedule will be determined by the supervisor upon hire.   

Location:   1 Dakota Drive, Suite 312 Lake Success, NY 11042

Primary Responsibilities:

• Greets patients, family members and guests with a friendly smile
• Obtain accurate and updated patient information, such as name, address, insurance information
• Perform insurance verification on the date of service
• Scheduling appointments and procedures in an organized and efficient manner
• Check inout patients
• Perform referral documentation promptly
• Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments and obtaining copies lab results or specialist reports
• Work cohesively with fellow employees to achieve specific team goals
• Comfortable working in high pace environment 
• Assists patients with signing in and completing registration
• Verifies insurance eligibility and benefit information; informs patients of insurance benefits
• Collects co-payments and patient balances
• Answers incoming phone calls in a courteous and prompt manner; directs calls and takes messages
• Comply with administrative policies to ensure quality of care
• Performs all other related duties as assigned

What are the reasons to consider working for UnitedHealth Group?  Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
• More information can be downloaded at: 

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED (or higher)
• 1+ years of experience working in medical office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records
• Intermediate level proficiency in Microsoft Office (Outlook, Word, etc.)
• Ability to travel 10% to cover other offices if needed

Preferred Qualifications:

• Epic experience
• Knowledge of insurance carriers and managed care plans
• Knowledge of medical terminology

Soft Skills: 

• Ability to work independently and as a team, and maintain good judgment and accountability 
• Demonstrated ability to work well with health care providers 
• Strong organizational and time management skills 
• Ability to multi-task and prioritize tasks to meet all deadlines 
• Ability to work well under pressure in a fast-paced environment 
• Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.  

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO, #RED

POSITION SUMMARY

As part of a multi-disciplinary team providing medical care, the PCA is responsible for patient intake in the clinic and front desk, obtaining complete medical history, provides education about human sexuality, family planning, abortion, colposcopy, LEEP and general health education, as applicable.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

Front Desk: Patient Reception and Visit Flow (15%)

• Monitor health screenings at front desk.

• Greet all patients and visitors according to PPGNY standards and collect all pertinent demographic and billing information, including insurance verification, following PPGNY and NYSDSS guidelines.

• Change and update patient demographics in electronic health record.

• Initiate CVR (superbill) and activate electronic health record to start visit.

• Sign appropriate consents and reception forms.

• Manage walk-in clients according to availability in the schedule.

Scheduling, Appointment Schedule Management, Phones (15%)

• Answers phones and triages patient calls, including appointment management.

• Scrub the schedule and prepare charts for next day services according to information required by visit type and services requested.

Billing and Revenue Cycle Duties (10%)

• Process supply requests, collect payments and co-pays in accordance with PPGNY supply sales, cash handling, and banking policies. Reconcile audit reports to payments and prepare deposits.

• Screen all patients for eligibility for in-state assisted insurance programs while assisting patients in completing these insurance applications if applicable.

Monitor and Maintain Office and Waiting Areas (5%)

• Responsible for opening and closing front desk area.

• Maintain waiting room and office area to ensure appearance is welcoming, private and professional.

Other Office Duties (5%)

• Respond to patient requests.

• Follow all safety and security procedures and guidelines.

• Participate in health center/affiliate efforts to achieve established goals for productivity and revenue cycle.

• Adhere to affiliate goals and policies on professionalism, wait time in-clinic and on the phone, and the system for addressing client complaints.

• Other duties as assigned

Clinical Services:

SRH Patient Care (15%)

• Reviews the patient health history for completeness and records findings. Alerts APC regarding critical information about the patient chief complaint, history of present illness, and other patient information.

• Documents competently in the electronic medical record using the correct PPGNY templates and forms

• Assists in promoting optimum center operations, excellent patient service and compliance with both agency and funding source policies and regulations.

• Participates in health center/affiliate efforts to achieve established goals for productivity.

• Adheres to affiliate goals and policies on professionalism, wait time in-clinic and on the phone, and the system for addressing client complaints.

• Assess flow of patients through health center to minimize patient wait times.

• Assists in the orientation and training of new clinic staff, as indicated

• Ensures charge capture and financial reporting by accurately documenting in EHR and completing CVR data as appropriate for all medical and counseling services provided.

• Ensures access to interpreter services for patients with communication barriers.

• Performs other duties as assigned

Patient Education (15%)

• Provides health education and care related to sexual and reproductive healthcare

• Provide accurate patient centered, non-judgmental, education according to MS&G and signs informed consent related to visit.

Lab and Quality Assurance Activities (5%)

• Performs laboratory tests as ordered, completes laboratory requisitions, and packages labs for transport according to PPGNY lab procedures. Runs Daily Controls

• Performs clinic opening and closing duties; clinic and equipment cleaning; restocking supplies, etc. Reports facility and equipment issues, as indicated

• Follows all lab and quality assurance protocols; uses appropriate personal protective equipment (PPE) and infection control precautions

ICA Patient Care (5%)

• Assists in abortion service in a variety of functions as needed, including abortion counseling, Products of Conception (POC) room, infections prevention float and assisting in surgical room.

Maintenance of Clinical Skills and Competencies (10%)

• Attends monthly didactics and incorporates information into daily care provision.

• Maintains clinical skills and competencies as required by PPGNY, PPFA, and NYS DOH. Participates in annual competency checks and training for all new services, tests, and skills as assigned.

CORE COMPETENCIES

• A demonstrated commitment to PPGNY’s mission related to bodily autonomy, health equity, and gender and racial justice

• A demonstrated commitment to learning about and enhancing practices related to racial equity and its impact on healthcare systems.

• Strong relationship building and communication skills, including an ability to work and build trust across cultural differences related to related to race, class, age, gender, gender identity and expression, sexual orientation, religion, ethnicity, national origin or ability; and to reflect on one’s personal identity with humility

• Ability to provide compassionate, non-judgmental and culturally responsive care across race, class, age, gender, gender identity and expression, sexual orientation, religion, ethnicity, national origin or ability; and demonstrates deep sense of accountability to patient experience

REQUIRED SKILLS/ABILITIES:

Interpersonal

• Excellent customer service and communication skills

• Ability to remain focused and calm in stressful situations

• Excellent interpersonal and verbal skills

• Superior oral and written communication skills

• Ability to work effectively as part of team

Technical

• High degree of comfort with electronic health record

Work Habits/Attributes

• Keen attention to detail

• Excellent organizational skills

• The ability to produce high quality work in a fast-paced environment with changing and/or competing priorities

• Ability to exercise sound judgment and independent decision-making skills

• Ability to produce reliable, high quality work with minimal direct supervision

• Ability to follow HIPAA Policies and Procedures

• Ability to work a flexible or extended schedule, including evenings and weekends, as operational demands require

REQUIRED QUALIFICATIONS

• Minimum education

High school diploma/GED

• Licensures/Certifications

Valid State of New York Driver’s license preferred

PREFERRED QUALIFICATIONS

• Previous experience working with electronic health records

• Proficiency in other languages preferred

• Prior Planned Parenthood employment

• Prior health care employment

• Previous experience in a high-volume customer service role

• Basic Life Support (BLS) certification.

TYPICAL PHYSICAL DEMANDS

• Requires prolonged sitting and repetitive tasks including use of a computer. Frequent standing, walking, bending. Must be able to walk up and down stairs. Requires lifting or moving of patients/supplies/equipment. Visual acuity sufficient to perform frequent work on a computer screen and review printed reports and other materials. Requires the ability to hear and to communicate orally with others. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets, and medical equipment and will require reaching, grasping, pushing and pulling.

TYPICAL WORKING CONDITIONS

• This job operates in a professional office environment. Potential exposure to communicable diseases and other conditions in a health center environment. May require travel to other health centers, at times in inclement weather. Requires flexible schedule and during peak activity periods work in excess of 7.5 hours per day and/or 37.5 hours per week.

Schedule

• M: 7:45am-7:00pm

• T: 7:45am-7:00pm

• W: 7:45am-7:00pm

• Th: 7:45am-7:00pm

• F: 7:45am-6:00pm

• Sat: 7:45am-6:00pm

PPGNY's benefits package includes:

Generous PTO and holiday schedule

Medical, dental and vision coverage options for you and eligible dependents

FSA, HSA, Commuter pre-tax reimbursement funds

Short- and Long-Term Disability, Free Basic Life and AD&D

401(k) Retirement Plan with Safe Harbor contributions after 1 year of employment

All positions at PPGNY require:

Proof of immunization or immunity to certain communicable diseases (including influenza during the flu season and Covid-19) and testing for tuberculosis. These certifications are required by the NYC DOHMH Health Code, NYSDOH and OSHA.

Planned Parenthood of Greater New York (PPGNY) is a leading provider, educator, and advocate of sexual and reproductive health care in New York State. PPGNY is proud to provide a wide-range of family planning services at our brick-and-mortar health centers and mobile care units. We care for everyone regardless of their immigration status, zip code or ability to pay. PPGNY’s education and outreach programs are backed by medically accurate, evidence-based information that allows people to make informed decisions about their health and future. As a voice for reproductive freedom, PPGNY supports legislation and policies that ensure all New Yorkers have access to the full range of reproductive health care and education.

At PPGNY, we provide the absolute best care to our patients and our communities through innovative health care delivery and education programming. We care for everyone who walks through our doors regardless of insurance, ability to pay or immigration status. As a leading voice for reproductive freedom, PPGNY fiercely advocates for policies to ensure that all New Yorkers will have access to the full range of reproductive health care services and information.

PPGNY is committed to diversity, equity, and inclusion. We believe we are most impactful when people with a wide range of backgrounds, experiences, and identities come together with common purpose. We encourage candidates from all backgrounds to apply.

Opportunities with Optum in the Tri-State region  (formerly  CareMount  Medical,  ProHEALTH  New York and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind  Caring. Connecting. Growing together.     

Optum Pediatrics Huntington h as an immediate opening for a friendly, patient focused and detailed oriented  Associate Patient Care Coordinator to join our team. The Associate Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.

Schedule: This is a 37.5-hour work week, Monday through Friday between the hours of 7:50 am to 6:00 pm and one rotating late at night to 6:00 pm.  And rotating Saturdays from 8:00 am to noon. The schedule will be determined by the hiring manager upon hire.

Location : 205 E. Main Street, Suite 2-8 Huntington, New York, 11743

Primary Responsibilities:

• Greet patients and conduct check-in process: Collect or verify demographic information, including key demographic fields
• Load or update insurance information as needed
• Answer telephone calls promptly and courteously for all specialties
• Confirms and schedules of appointments
• Verify eligibility and authorization and flag appointment accordingly
• Scan insurance card(s)
• Collect co-payments and outstanding balances
• Post payments received in practice management system and provide system-generated receipts
• Ability to float to other locations as needed
• Schedule appointments using approved scheduling guidelines
• Ability to be cross trained for medical assistant
• Use call processing and other applicable functionality in the EHR to take messages and communicate with clinicians
• Monitor daily reminder call logs; conduct outreach to patients requiring appointments; contact patients who, "no show," for follow up appointments for chronic conditions or preventive care
• Monitor administrative tasks in the EHR and respond timely
• Scan and index documents into the EHR; ensure that necessary documents, lab results, etc. are available in advance of patient visits
• Assist coworkers as needed to ensure smooth office operation and delivery of excellent service through teamwork
• Demonstrate respect for patients and Optum staff by presenting a friendly, courteous manner always and maintaining patient confidentiality
• Ability to be cross trained between departments and to be proficient in the department assigned
• Ability to cover other offices if needed
• Perform other duties as assigned

What are the reasons to consider working for UnitedHealth Group?   Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
• More information can be downloaded at:  

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED (or higher)
• 1+ years of customer service or healthcare related experience
• Basic level of computer proficiency in Microsoft Office
• Ability to cover other offices if needed

Preferred Qualifications:

• 1+ years of experience working in medical office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records
• Experience working with an electronic health record (EPIC)
• Knowledge of medical terminology

Soft Skills:  

• Ability to work independently and maintain good judgment and accountability 
• Demonstrated ability to work well with health care providers 
• Strong organizational and time management skills 
• Ability to multi-task and prioritize tasks to meet all deadlines 
• Ability to work well under pressure in a fast-paced environment 
• Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others 

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.  

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.  

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #RED

Opportunities with Optum in the Tri-State region  (formerly  CareMount  Medical,  ProHEALTH  New York and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind  Caring. Connecting. Growing together.     

Lake Success Endocrinology, part of Optum, has an immediate opening for a friendly, patient focused and detailed oriented  Associate Patient Care Coordinator -- to join our team. The Associate Patient Care Coordinator-- is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.

Schedule : Monday, Tuesday and Thursday 9:00 am to 5:00 pm. Wednesday 10:00 am to 6:00 pm and Friday 8:00 am to 4:00 pm.  This is a 37.5-hour work week to be determined by the supervisor.

Location: Endocrinology practice 2 OHIO DRIVE, Suite 201, LAKE SUCCESS, NY 11042 

Primary Responsibilities:

• Greets patients, family members and guests with a friendly smile
• Assists patients with signing in and completing registration
• Enters and scans patient's demographic and insurance information into Epic
• Verifies insurance eligibility and benefit information; informs patients of insurance benefits
• Collects co-payments and patient balances
• Answers incoming phone calls in a courteous and prompt manner; directs calls and takes messages
• Assists physician and clinical staff by coordinating follow up care for patients; schedules referral appointments for patients and obtains authorization for diagnostic testing
• Sends patient records to primary care physician
• Assists with other tasks as assigned

What are the reasons to consider working for UnitedHealth Group?  Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
• More information can be downloaded at: 

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED (or higher)
• 1+ years of customer service or healthcare related experience
• Intermediate level of computer proficiency (multi-tasking through multiple applications including Microsoft Outlook, Excel, and Word)
• Ability to work a flexible schedule
  • Monday, Tuesday and Thursday 9:00 am to 5:00 pm
  • Wednesday 10 am to 6:00 pm
  • Friday 8:00 am to 4:00 pm
  • One Sunday per month

Preferred Qualifications:

• 1+ years of experience working in medical office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records
• Experience working with an electronic health record (EPIC)
• Knowledge of medical terminology
• Knowledge of insurance carriers and managed care plans  

Soft Skills:  

• Ability to work independently and maintain good judgment and accountability 
• Demonstrated ability to work well with health care providers 
• Strong organizational and time management skills 
• Ability to multi-task and prioritize tasks to meet all deadlines 
• Ability to work well under pressure in a fast-paced environment 
• Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others 

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.  

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.  

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #RED