3,096 Government Program jobs in the United States

Job Description

Community Resource Navigator - Regional Government Program

Location: Austin, TX (Onsite)
Schedule: Monday - Friday, 8:00 AM - 5:00 PM
Pay Rate: $21.00/hour
Employment Type: Contract-to-Hire
About the Role

A regional government program serving Central Texas is seeking an experienced Community Resource Navigator to join its Aging Services division. This role plays a key part in connecting older adults, individuals with disabilities, and caregivers with essential local and state programs.

The position calls for someone skilled in client support, resource coordination, and professional communication-someone who takes pride in providing accurate information and compassionate guidance within a structured, public-service environment. It's a full-time, onsite opportunity with the potential for long-term employment.
Key Responsibilities

• Serve as the first point of contact for phone, email, and in-person inquiries.
• Conduct thorough needs assessments and guide clients to appropriate community resources and benefits.
• Provide assistance completing applications for state and local long-term support services.
• Maintain accurate case notes and client records in the agency database.
• Keep current on available programs, eligibility requirements, and referral networks.
• Support community outreach, presentations, and partnership engagement activities.
• Collaborate with colleagues and partner agencies to ensure timely, high-quality service delivery.
• Handle sensitive information with professionalism and discretion.

• High school diploma or equivalent.
• Minimum 1 year of relevant experience in social services, client assistance, case coordination, or a related public-facing role.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office and comfort learning new systems.
• Demonstrated professionalism, attention to detail, and organizational skill.

• Bilingual (English/Spanish) strongly preferred.
• Experience working with older adults, caregivers, or individuals with disabilities.
• Knowledge of public benefits, community resource systems, or case management databases.
• Bachelor's degree in social work, psychology, human services, or related discipline.

• Ability to manage multiple priorities with accuracy and empathy.
• Clear, professional communication in high-volume client environments.
• Strong problem-solving and critical-thinking abilities.
• Commitment to confidentiality and ethical standards.
• Collaborative, team-oriented approach.

1. Ability to work directly with people from diverse racial, ethnic and socio-economic backgrounds.
2. Maintain an acceptable level of order, control and safety at assigned sites.
3. Monitor designated sites/areas, both interior and exterior, utilizing a range of techniques such as foot patrols, walking stair towers, utilizing handheld radios, and operating security cameras.
4. Detect and prevent violations of site policy and state laws and report same to appropriate authority.
5. Conduct building inspections and report hazards promptly by notifying proper authorities.
6. Escort visitors to designated areas as necessary.
7. Participate in access control screening, identification checks, investigations, building searches, dire drills and other similar functions, as needed.
8. Render first aid and other medical assistance as required to your level of expertise or as directed by medical professionals.
9. Respond to all calls for service and critical incidents, as necessary, effectively assisting site staff and emergency personnel.
10. Follow orders and assignments from appropriate authority in a cooperative, timely and effective manner.
11. Welcome, assist and respond to all inquiries from others in a friendly, helpful and professional manner.
12. Ensure a standard of superior customer service to all who are encountered in the course of performing duties.
13. This position description outlines the general nature and level of work assigned to individuals who function in this job. This description is not exhaustive; employee must perform all other duties and responsibilities as assigned.

1. High school diploma/equivalency required- Associate's Degree in Criminal Justice preferred.
2. Minimum of one-year experience in the Public Safety field, emergency services or military service preferred.
3. Ability to communicate effectively and courteously with other employees and the public, both verbally and in written form.
4. Valid Driver's License in good standing.
5. Certification in CPR, NARCAN and First Aid, or obtain certification during probationary period.
6. Proficient in computer skills relevant to effective report writing and information exchange including Microsoft Word and Outlook.

HORNE is a professional services firm founded on a cornerstone of public accounting. As a top 25 business advisory firm, our team members serve clients from offices and project locations across the nation and Puerto Rico. Our Government Services practice is at the forefront of economic recovery programs nationwide with one of the most experienced and innovative teams anywhere. Our team provides program and project management, compliance, grant management, subject matter expertise and disaster recovery solutions needed to help government agencies affect positive change.

As a Case Manger you will be the primary contact for a dedicated population of program applicants who require financial assistance to reconstruct, repair, or rehabilitate their homes after Hurricane Ian. You should maintain a complete understanding of all applicable program policies, requirements, and procedures and review all cases within the guidelines established. You may assist with or lead day-to-day case management activities, which may include processing, monitoring, tracking, and reporting applications within a functional area with little or no direct supervision. You may specialize in specific subjects within the functional area.

Essential Functions:

• Provide excellent and consistent customer service and support to applicants, the client, constituents, and program team members.
• Assist applicants with the completion and submission of their program applications, as needed.
• Review submitted applications for completeness and ensure that the program has received all documentation and information needed to perform an eligibility review.
• Review applicant vulnerability factors and assign appropriate priority status to their application.
• Conduct an orientation and introductory call to assigned applicants and request any application documentation or information needed to make the application complete.
• Ensures program applicants are continuously updated regarding the status of their program application. Frequent, diligent, and professional communication required.

• Obtains a working knowledge of applicant needs and program eligibility criteria.
• Understands program requirements and other key objectives.
• Understands program processes from start to finish and communicates those processes clearly to applicants.
• Gathers applicant documentation and uploads to program system of record.
• Records all communications in the program system of record.
• Position is required in office in one of the intake centers in order to collaborate directly with case management and leadership regarding program applicantions.

• Experience relevant to the functional area and/or experience providing specialized advisory service, which may include construction, financial, housing, and/or related industry knowledge. Experience with CDBG housing and/or FEMA hazard mitigation and similar programs/projects is preferred.
• Ability to manage effectively with or without subordinates.
• Knowledge, skills, and abilities necessary to perform the job function with little to no supervision, while remaining acutely aware of timelines, meeting deadlines, and performance measures.
• Ability to acquire a working knowledge of applicable rules and regulations and the ability to provide technical assistance.
• Excellent written and oral communication skills, strong analytical skills, ability to work independently, and effective interpersonal skills.
• Intermediate level Microsoft Office skills; knowledge of creating tables and graphs in Microsoft Excel; ability to quickly learn new software applications.
• Associate degree preferred
• Local travel may be required at times. A valid driver's license and a good driving record are required.
• Detail-oriented with close attention to program compliance requirements, record keeping guidelines, and file closeout expectations.
• Strong customer service skills and knowledge of customer service best practices.
• Ability to maintain the confidentiality of program information.
• Bi-Lingual in Spanish Preferred

• A forward thinking, anticipatory professional driven by a passion to pursue your full potential and dreams.
• A work environment that promotes collaboration, consistency, and community service to empower people.
• An inclusive culture that promotes career/life integration and invests in developing people in areas of focused expertise.

• An unrivaled distinctive, special culture that values collaboration, innovation, and positive energy which HORNE calls "Deliver with Care."
• A team of professionals grounded in strong, personal relationships and a sense of belonging to a common purpose for adding value and making a difference.
• A dedicated team of individuals from diverse backgrounds working together to leave our clients better than we found them.

HORNE is a professional services firm founded on a cornerstone of public accounting. As a top 25 business advisory firm, our team members serve clients from offices and project locations across the nation and Puerto Rico. Our Government Services practice is at the forefront of economic recovery programs nationwide with one of the most experienced and innovative teams anywhere. Our team provides program and project management, compliance, grant management, subject matter expertise and disaster recovery solutions needed to help government agencies affect positive change.

As a Case Manger you will be the primary contact for a dedicated population of program applicants who require financial assistance to reconstruct, repair, or rehabilitate their homes after Hurricane Ian. You should maintain a complete understanding of all applicable program policies, requirements, and procedures and review all cases within the guidelines established. You may assist with or lead day-to-day case management activities, which may include processing, monitoring, tracking, and reporting applications within a functional area with little or no direct supervision. You may specialize in specific subjects within the functional area.

Essential Functions:

• Provide excellent and consistent customer service and support to applicants, the client, constituents, and program team members.
• Assist applicants with the completion and submission of their program applications, as needed.
• Review submitted applications for completeness and ensure that the program has received all documentation and information needed to perform an eligibility review.
• Review applicant vulnerability factors and assign appropriate priority status to their application.
• Conduct an orientation and introductory call to assigned applicants and request any application documentation or information needed to make the application complete.
• Ensures program applicants are continuously updated regarding the status of their program application. Frequent, diligent, and professional communication required.

• Obtains a working knowledge of applicant needs and program eligibility criteria.
• Understands program requirements and other key objectives.
• Understands program processes from start to finish and communicates those processes clearly to applicants.
• Gathers applicant documentation and uploads to program system of record.
• Records all communications in the program system of record.
• Position is required in office in one of the intake centers in order to collaborate directly with case management and leadership regarding program applications.

• Experience relevant to the functional area and/or experience providing specialized advisory service, which may include construction, financial, housing, and/or related industry knowledge. Experience with CDBG housing and/or FEMA hazard mitigation and similar programs/projects is preferred.
• Ability to manage effectively with or without subordinates.
• Knowledge, skills, and abilities necessary to perform the job function with little to no supervision, while remaining acutely aware of timelines, meeting deadlines, and performance measures.
• Ability to acquire a working knowledge of applicable rules and regulations and the ability to provide technical assistance.
• Excellent written and oral communication skills, strong analytical skills, ability to work independently, and effective interpersonal skills.
• Intermediate level Microsoft Office skills; knowledge of creating tables and graphs in Microsoft Excel; ability to quickly learn new software applications.
• Associate degree preferred
• Local travel may be required at times. A valid driver's license and a good driving record are required.
• Detail-oriented with close attention to program compliance requirements, record keeping guidelines, and file closeout expectations.
• Strong customer service skills and knowledge of customer service best practices.
• Ability to maintain the confidentiality of program information.
• Bi-Lingual in Spanish Preferred

• A forward thinking, anticipatory professional driven by a passion to pursue your full potential and dreams.
• A work environment that promotes collaboration, consistency, and community service to empower people.
• An inclusive culture that promotes career/life integration and invests in developing people in areas of focused expertise.

• An unrivaled distinctive, special culture that values collaboration, innovation, and positive energy which HORNE calls "Deliver with Care."
• A team of professionals grounded in strong, personal relationships and a sense of belonging to a common purpose for adding value and making a difference.
• A dedicated team of individuals from diverse backgrounds working together to leave our clients better than we found them.

HORNE is a professional services firm founded on a cornerstone of public accounting. As a top 25 business advisory firm, our team members serve clients from offices and project locations across the nation and Puerto Rico. Our Government Services practice is at the forefront of economic recovery programs nationwide with one of the most experienced and innovative teams anywhere. Our team provides program and project management, compliance, grant management, subject matter expertise and disaster recovery solutions needed to help government agencies affect positive change.

As a Case Manger you will be the primary contact for a dedicated population of program applicants who require financial assistance to reconstruct, repair, or rehabilitate their homes after Hurricane Ian. You should maintain a complete understanding of all applicable program policies, requirements, and procedures and review all cases within the guidelines established. You may assist with or lead day-to-day case management activities, which may include processing, monitoring, tracking, and reporting applications within a functional area with little or no direct supervision. You may specialize in specific subjects within the functional area.

Essential Functions:

• Provide excellent and consistent customer service and support to applicants, the client, constituents, and program team members.
• Assist applicants with the completion and submission of their program applications, as needed.
• Review submitted applications for completeness and ensure that the program has received all documentation and information needed to perform an eligibility review.
• Review applicant vulnerability factors and assign appropriate priority status to their application.
• Conduct an orientation and introductory call to assigned applicants and request any application documentation or information needed to make the application complete.
• Ensures program applicants are continuously updated regarding the status of their program application. Frequent, diligent, and professional communication required.

• Obtains a working knowledge of applicant needs and program eligibility criteria.
• Understands program requirements and other key objectives.
• Understands program processes from start to finish and communicates those processes clearly to applicants.
• Gathers applicant documentation and uploads to program system of record.
• Records all communications in the program system of record.
• Position is required in office in one of the intake centers in order to collaborate directly with case management and leadership regarding program applications.

• Experience relevant to the functional area and/or experience providing specialized advisory service, which may include construction, financial, housing, and/or related industry knowledge. Experience with CDBG housing and/or FEMA hazard mitigation and similar programs/projects is preferred.
• Ability to manage effectively with or without subordinates.
• Knowledge, skills, and abilities necessary to perform the job function with little to no supervision, while remaining acutely aware of timelines, meeting deadlines, and performance measures.
• Ability to acquire a working knowledge of applicable rules and regulations and the ability to provide technical assistance.
• Excellent written and oral communication skills, strong analytical skills, ability to work independently, and effective interpersonal skills.
• Intermediate level Microsoft Office skills; knowledge of creating tables and graphs in Microsoft Excel; ability to quickly learn new software applications.
• Associate degree preferred
• Local travel may be required at times. A valid driver's license and a good driving record are required.
• Detail-oriented with close attention to program compliance requirements, record keeping guidelines, and file closeout expectations.
• Strong customer service skills and knowledge of customer service best practices.
• Ability to maintain the confidentiality of program information.
• Bi-Lingual in Spanish Preferred

• A forward thinking, anticipatory professional driven by a passion to pursue your full potential and dreams.
• A work environment that promotes collaboration, consistency, and community service to empower people.
• An inclusive culture that promotes career/life integration and invests in developing people in areas of focused expertise.

• An unrivaled distinctive, special culture that values collaboration, innovation, and positive energy which HORNE calls "Deliver with Care."
• A team of professionals grounded in strong, personal relationships and a sense of belonging to a common purpose for adding value and making a difference.
• A dedicated team of individuals from diverse backgrounds working together to leave our clients better than we found them.

HORNE is a professional services firm founded on a cornerstone of public accounting. As a top 25 business advisory firm, our team members serve clients from offices and project locations across the nation and Puerto Rico. Our Government Services practice is at the forefront of economic recovery programs nationwide with one of the most experienced and innovative teams anywhere. Our team provides program and project management, compliance, grant management, subject matter expertise and disaster recovery solutions needed to help government agencies affect positive change.

As a Case Manger you will be the primary contact for a dedicated population of program applicants who require financial assistance to reconstruct, repair, or rehabilitate their homes after Hurricane Ian. You should maintain a complete understanding of all applicable program policies, requirements, and procedures and review all cases within the guidelines established. You may assist with or lead day-to-day case management activities, which may include processing, monitoring, tracking, and reporting applications within a functional area with little or no direct supervision. You may specialize in specific subjects within the functional area.

Essential Functions:

• Provide excellent and consistent customer service and support to applicants, the client, constituents, and program team members.
• Assist applicants with the completion and submission of their program applications, as needed.
• Review submitted applications for completeness and ensure that the program has received all documentation and information needed to perform an eligibility review.
• Review applicant vulnerability factors and assign appropriate priority status to their application.
• Conduct an orientation and introductory call to assigned applicants and request any application documentation or information needed to make the application complete.
• Ensures program applicants are continuously updated regarding the status of their program application. Frequent, diligent, and professional communication required.

• Obtains a working knowledge of applicant needs and program eligibility criteria.
• Understands program requirements and other key objectives.
• Understands program processes from start to finish and communicates those processes clearly to applicants.
• Gathers applicant documentation and uploads to program system of record.
• Records all communications in the program system of record.
• Position is required in office in one of the intake centers in order to collaborate directly with case management and leadership regarding program applications.

• Experience relevant to the functional area and/or experience providing specialized advisory service, which may include construction, financial, housing, and/or related industry knowledge. Experience with CDBG housing and/or FEMA hazard mitigation and similar programs/projects is preferred.
• Ability to manage effectively with or without subordinates.
• Knowledge, skills, and abilities necessary to perform the job function with little to no supervision, while remaining acutely aware of timelines, meeting deadlines, and performance measures.
• Ability to acquire a working knowledge of applicable rules and regulations and the ability to provide technical assistance.
• Excellent written and oral communication skills, strong analytical skills, ability to work independently, and effective interpersonal skills.
• Intermediate level Microsoft Office skills; knowledge of creating tables and graphs in Microsoft Excel; ability to quickly learn new software applications.
• Associate degree preferred
• Local travel may be required at times. A valid driver's license and a good driving record are required.
• Detail-oriented with close attention to program compliance requirements, record keeping guidelines, and file closeout expectations.
• Strong customer service skills and knowledge of customer service best practices.
• Ability to maintain the confidentiality of program information.
• Bi-Lingual in Spanish Preferred

• A forward thinking, anticipatory professional driven by a passion to pursue your full potential and dreams.
• A work environment that promotes collaboration, consistency, and community service to empower people.
• An inclusive culture that promotes career/life integration and invests in developing people in areas of focused expertise.

• An unrivaled distinctive, special culture that values collaboration, innovation, and positive energy which HORNE calls "Deliver with Care."
• A team of professionals grounded in strong, personal relationships and a sense of belonging to a common purpose for adding value and making a difference.
• A dedicated team of individuals from diverse backgrounds working together to leave our clients better than we found them.

HORNE is a professional services firm founded on a cornerstone of public accounting. As a top 25 business advisory firm, our team members serve clients from offices and project locations across the nation and Puerto Rico. Our Government Services practice is at the forefront of economic recovery programs nationwide with one of the most experienced and innovative teams anywhere. Our team provides program and project management, compliance, grant management, subject matter expertise and disaster recovery solutions needed to help government agencies affect positive change.

As a Case Manager in St Petersburg, Florida, you will be the primary contact for a dedicated population of program applicants who require financial assistance to reconstruct, repair, or rehabilitate their homes after Hurricane Ian. You should maintain a complete understanding of all applicable program policies, requirements, and procedures and review all cases within the guidelines established. You may assist with or lead day-to-day case management activities, which may include processing, monitoring, tracking, and reporting applications within a functional area with little or no direct supervision. You may specialize in specific subjects within the functional area.

Essential Functions:

• Provide excellent and consistent customer service and support to applicants, the client, constituents, and program team members.
• Assist applicants with the completion and submission of their program applications, as needed.
• Review submitted applications for completeness and ensure that the program has received all documentation and information needed to perform an eligibility review.
• Review applicant vulnerability factors and assign appropriate priority status to their application.
• Conduct an orientation and introductory call to assigned applicants and request any application documentation or information needed to make the application complete.
• Ensures program applicants are continuously updated regarding the status of their program application. Frequent, diligent, and professional communication required.

• Obtains a working knowledge of applicant needs and program eligibility criteria.
• Understands program requirements and other key objectives.
• Understands program processes from start to finish and communicates those processes clearly to applicants.
• Gathers applicant documentation and uploads to program system of record.
• Records all communications in the program system of record.
• Position is required in office in one of the Pinellas County intake centers in order to collaborate directly with case management and leadership regarding program applicant calls.

• Experience relevant to the functional area and/or experience providing specialized advisory service, which may include construction, financial, housing, and/or related industry knowledge. Experience with CDBG housing and/or FEMA hazard mitigation and similar programs/projects is preferred.
• Ability to manage effectively with or without subordinates.
• Knowledge, skills, and abilities necessary to perform the job function with little to no supervision, while remaining acutely aware of timelines, meeting deadlines, and performance measures.
• Ability to acquire a working knowledge of applicable rules and regulations and the ability to provide technical assistance.
• Excellent written and oral communication skills, strong analytical skills, ability to work independently, and effective interpersonal skills.
• Intermediate level Microsoft Office skills; knowledge of creating tables and graphs in Microsoft Excel; ability to quickly learn new software applications.
• Associate degree preferred
• Local travel may be required at times. A valid driver's license and a good driving record are required.
• Detail-oriented with close attention to program compliance requirements, record keeping guidelines, and file closeout expectations.
• Strong customer service skills and knowledge of customer service best practices.
• Ability to maintain the confidentiality of program information.

• A forward thinking, anticipatory professional driven by a passion to pursue your full potential and dreams.
• A work environment that promotes collaboration, consistency, and community service to empower people.
• An inclusive culture that promotes career/life integration and invests in developing people in areas of focused expertise.

• An unrivaled distinctive, special culture that values collaboration, innovation, and positive energy which HORNE calls "Deliver with Care."
• A team of professionals grounded in strong, personal relationships and a sense of belonging to a common purpose for adding value and making a difference.
• A dedicated team of individuals from diverse backgrounds working together to leave our clients better than we found them.

1. Ability to work directly with people from diverse racial, ethnic and socio-economic backgrounds.
2. Respond to medical calls and provide competent, efficient and immediate care to the ill and injured.
3. Collaborate with other emergency medical personnel, such as paramedics to help stabilize patients.
4. Maintain an acceptable level of order, control and safety in and around the assigned site.
5. Patrol the assigned areas, including interior areas, parking lots and all other exterior areas, and perform required duties associated with same.
6. Welcome, assist and respond to all inquiries from Directors, associates, visitors and staff in a friendly, helpful and professional manner. Emphasize a standard of superior customer service to all who are encountered in the course of performing duties.
7. Ensure physical security by controlling access of associates and visitors, along with maintaining visitor and alarm panel control logs. Effectively operate and act as lead personnel in the operation of the pedestrian magnetometers and hand wands where necessary.
8. Monitor designated areas using a range of techniques such as foot patrols, walking stair towers and operating security camera systems, where applicable.
9. Prepare a Daily Patrol Log, chronologically listing all activities, incidents, and action taken during shift in a clear and concise manner. Prepare all required written and electronic reports on prescribed forms in a clear and concise manner.
10. Conduct surveillance to detect and prevent violations of site policy and state law and report same to appropriate authority.
11. Conduct building inspections and report hazards promptly by notifying proper authorities.
12. Participate in access control screening, ID checks, investigations, building searches, fire drills, and other similar functions after receiving appropriate training.
13. Render first aid and other medical assistance as required to your level of expertise or as directed by medically competent persons.
14. Respond to all calls for service and critical incidents, effectively assisting site staff, and emergency personnel in all situations.
15. Escort visitors to designated areas, to or from parking lots and other locations as needed.
16. Follow orders and assignments from appropriate authority in a cooperative, timely and effective manner.
17. This position description outlines the general nature and level of work assigned to individuals who function in this job. This description is not exhaustive; employee must perform all other duties and responsibilities as assigned.

1. High school diploma/equivalency required- Associate's Degree in Criminal Justice preferred.
2. Current and valid EMT License from the New Jersey Office of Emergency Medical Services.
3. Valid driver's license in good standing.
4. Ability to communicate effectively and courteously with other employees and the public, both verbally and in written form.
5. Certification in CPR, NARCAN and First Aid, or obtain certification during probationary period.
6. Proficient in computer skills relevant to effective report writing and information exchange including Microsoft Word and Outlook.

HORNE is a professional services firm founded on a cornerstone of public accounting. As a top 25 business advisory firm, our team members serve clients from offices and project locations across the nation and Puerto Rico. Our Government Services practice is at the forefront of economic recovery programs nationwide with one of the most experienced and innovative teams anywhere. Our team provides program and project management, compliance, grant management, subject matter expertise and disaster recovery solutions needed to help government agencies affect positive change.

As a Case Manger you will be the primary contact for a dedicated population of program applicants who require financial assistance to reconstruct, repair, or rehabilitate their homes. You should maintain a complete understanding of all applicable program policies, requirements, and procedures and review all cases within the guidelines established. You may assist with or lead day-to-day case management activities, which may include processing, monitoring, tracking, and reporting applications within a functional area with little or no direct supervision. You may specialize in specific subjects within the functional area.

Essential Functions:

• Provide excellent and consistent customer service and support to applicants, the client, constituents, and program team members.
• Assist applicants with the completion and submission of their program applications, as needed.
• Review submitted applications for completeness and ensure that the program has received all documentation and information needed to perform an eligibility review.
• Review applicant vulnerability factors and assign appropriate priority status to their application.
• Conduct an orientation and introductory call to assigned applicants and request any application documentation or information needed to make the application complete.
• Ensures program applicants are continuously updated regarding the status of their program application. Frequent, diligent, and professional communication required.

• Obtains a working knowledge of applicant needs and program eligibility criteria.
• Understands program requirements and other key objectives.
• Understands program processes from start to finish and communicates those processes clearly to applicants.
• Gathers applicant documentation and uploads to program system of record.
• Records all communications in the program system of record.
• Position is required in office and you will be required to travel to several intake centers in order to collaborate directly with clients, case management and leadership regarding program applications.

• Experience relevant to the functional area and/or experience providing specialized advisory service, which may include construction, financial, housing, and/or related industry knowledge. Experience with CDBG housing and/or FEMA hazard mitigation and similar programs/projects is preferred.
• Ability to manage effectively with or without subordinates.
• Knowledge, skills, and abilities necessary to perform the job function with little to no supervision, while remaining acutely aware of timelines, meeting deadlines, and performance measures.
• Ability to acquire a working knowledge of applicable rules and regulations and the ability to provide technical assistance.
• Excellent written and oral communication skills, strong analytical skills, ability to work independently, and effective interpersonal skills.
• Intermediate level Microsoft Office skills; knowledge of creating tables and graphs in Microsoft Excel; ability to quickly learn new software applications.
• Associate degree preferred
• Local travel is required, and you will be traveling between intake centers. A valid driver's license and a good driving record are required.
• Detail-oriented with close attention to program compliance requirements, record keeping guidelines, and file closeout expectations.
• Strong customer service skills and knowledge of customer service best practices.
• Ability to maintain the confidentiality of program information.

• A forward thinking, anticipatory professional driven by a passion to pursue your full potential and dreams.
• A work environment that promotes collaboration, consistency, and community service to empower people.
• An inclusive culture that promotes career/life integration and invests in developing people in areas of focused expertise.

• An unrivaled distinctive, special culture that values collaboration, innovation, and positive energy which HORNE calls "Deliver with Care."
• A team of professionals grounded in strong, personal relationships and a sense of belonging to a common purpose for adding value and making a difference.
• A dedicated team of individuals from diverse backgrounds working together to leave our clients better than we found them.