1,789 Government Support jobs in the United States

POSITION TITLE: Senior Portfolio Manager, Foundations & Government Support

DEPARTMENT/PROGRAM: Resource Development

REPORTS TO: Senior Director, Foundations & Government Support

STATUS: Regular, Full Time, Exempt

LOCATION: Washington, DC

ABOUT OCEAN CONSERVANCY

Ocean Conservancy works to protect the ocean from todays greatest global challenges. Together with our partners, we create evidence-based solutions for a healthy ocean and the wildlife and communities that depend on it.

POSITION SUMMARY

The Foundation and Government Support team has enjoyed great success and currently manages approximately $20 million in revenue from foundation and government donors. Ocean Conservancy is increasingly global in nature, with this portfolio being a mix of U.S.-based and international funding that contributes to both restricted and unrestricted support from family foundations and government agencies (including bilateral and multilateral donors). The Foundation and Government Support team is a fast-paced, mission-driven group of professionals with expertise in all aspects of portfolio management and new business generation. The Senior Portfolio Manager advances Ocean Conservancys philanthropic partnerships with foundations and government agencies, playing a key role in managing the teams $0 million portfolio and ensuring successful management and operation of their own portfolio. This position will provide comprehensive management for a docket of U.S.-based and international foundation and government donors, including assembling and submitting grant proposals and reports, establishing and maintaining relationships with donors, conducting prospect research, and maintaining donor records. Reporting to the Senior Director of Foundations and Government Support, this position will work across Ocean Conservancys fundraising, programmatic, finance, and communications teams to meet tight document submission deadlines and facilitate direct communication between funders and program staff.

PRIMARY RESPONSIBILITIES

• Leads all aspects of portfolio management for a robust docket of foundation and government funders. Includes staying current on a dynamic body of program work and effectively communicating this work and its impact to funders as well as coordinating the contributions of multiple teams.
• Works with the Director to develop fundraising strategies, especially as part of the annual revenue projection process.
• Develops compelling cases for support in ways that convey the impact and imperative of Ocean Conservancys programmatic initiatives. This includes but is not limited to preparing proposals, letters of inquiry, grant reports, email correspondence, presentations, and acknowledgment letters. Responsibilities include drafting original copy, synthesizing content from various internal and external documents, copyediting and proofreading, and formatting documents.
• Collaborates with finance staff and program staff to prepare project budgets and financial reports to submit to funders.
• Researches and identifies new funder prospects for grant opportunities as needed. This includes developing research briefs as well as preparing senior staff for meetings and phone calls with foundation staff.
• Contributes to other written materials that serve the organizations mission and conservation agenda as needed.
• Ensures continuity in and accountability for relationship management by maintaining systems and files to track funder contacts, funder profiles, proposal and reporting deadlines, and philanthropic commitments in Raisers Edge and hard-copy files. Also responsible for tracking proposal and report preparation assignments with program staff.
• Advances efforts to streamline grant management processes and procedures.

REQUIRED SKILLS/QUALIFICATIONS/EXPERIENCE

• Minimum of five years of experience in grant writing, editing and related work (with proven track record of successful grant awards);
• Strong preference for experience working at a nonprofit organization, especially either domestic or global policy advocacy groups and/or conservation-related groups;
• Experience reviewing budgets and financial reports preferred;
• Strong written communication skills;
• Strong grammar and editing skills (knowledge of AP style a plus);
• Strong computer skills, including experience with prospect research tools, Excel and funder databases (Raisers Edge experience a plus);
• Attentiveness to details and strict adherence to deadlines and deliverables;
• Ability to work flexible hours (i.e., occasional evenings and weekends) demanded in a deadline-driven position;
• Ability to work independently and problem solve, as well as translate complex program content and maintain consistent high-quality work.
• Excellent interpersonal and verbal communication skills; and
• Highly collaborative with an appreciation of the benefit of a multi-disciplinary team approach.

EDUCATION/TRAINING

Bachelors Degree in relevant field (degree in English a plus) or related experience.

COMPENSATION

Ocean Conservancy is committed to fair and equitable compensation as a foundation for fostering a diverse, inclusive, and thriving workplace where every employee feels valued and empowered. It has established pay structures informed by market data and ensures accountability through ongoing monitoring and reporting of its progress toward achieving more equitable pay practices.

The minimum starting salary for this position is 94,102 annually. Final compensation offers will be determined at the end of the recruitment process based on factors such as the candidates location, qualifications, background, experience, and internal pay equity considerations. To ensure alignment, candidates are encouraged to share their salary expectations early. This allows for meaningful discussions about compensation and helps ensure alignment and equity before a final offer.

HYBRID WORK ENVIRONMENT

Ocean Conservancy embraces a hybrid work environment, which allows our staff the flexibility to work virtually and in-person while building strong connections across the institution.

EQUAL OPPORTUNITY EMPLOYER

Ocean Conservancy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

We encourage applicants who have a diverse level and range of relevant skills and experiences to apply. A 100% match is not required. We want to support employees career growth and in return, our employees help Ocean Conservancy grow into a stronger, more inclusive institution.

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POSITION TITLE: Senior Portfolio Manager, Foundations & Government Support

DEPARTMENT/PROGRAM: Resource Development

REPORTS TO: Senior Director, Foundations & Government Support

STATUS: Regular, Full Time, Exempt

LOCATION: Washington, DC

ABOUT OCEAN CONSERVANCY

Ocean Conservancy works to protect the ocean from todays greatest global challenges. Together with our partners, we create evidence-based solutions for a healthy ocean and the wildlife and communities that depend on it.

POSITION SUMMARY

The Foundation and Government Support team has enjoyed great success and currently manages approximately $20 million in revenue from foundation and government donors. Ocean Conservancy is increasingly global in nature, with this portfolio being a mix of U.S.-based and international funding that contributes to both restricted and unrestricted support from family foundations and government agencies (including bilateral and multilateral donors). The Foundation and Government Support team is a fast-paced, mission-driven group of professionals with expertise in all aspects of portfolio management and new business generation. The Senior Portfolio Manager advances Ocean Conservancys philanthropic partnerships with foundations and government agencies, playing a key role in managing the teams $0 million portfolio and ensuring successful management and operation of their own portfolio. This position will provide comprehensive management for a docket of U.S.-based and international foundation and government donors, including assembling and submitting grant proposals and reports, establishing and maintaining relationships with donors, conducting prospect research, and maintaining donor records. Reporting to the Senior Director of Foundations and Government Support, this position will work across Ocean Conservancys fundraising, programmatic, finance, and communications teams to meet tight document submission deadlines and facilitate direct communication between funders and program staff.

PRIMARY RESPONSIBILITIES

• Leads all aspects of portfolio management for a robust docket of foundation and government funders. Includes staying current on a dynamic body of program work and effectively communicating this work and its impact to funders as well as coordinating the contributions of multiple teams.
• Works with the Director to develop fundraising strategies, especially as part of the annual revenue projection process.
• Develops compelling cases for support in ways that convey the impact and imperative of Ocean Conservancys programmatic initiatives. This includes but is not limited to preparing proposals, letters of inquiry, grant reports, email correspondence, presentations, and acknowledgment letters. Responsibilities include drafting original copy, synthesizing content from various internal and external documents, copyediting and proofreading, and formatting documents.
• Collaborates with finance staff and program staff to prepare project budgets and financial reports to submit to funders.
• Researches and identifies new funder prospects for grant opportunities as needed. This includes developing research briefs as well as preparing senior staff for meetings and phone calls with foundation staff.
• Contributes to other written materials that serve the organizations mission and conservation agenda as needed.
• Ensures continuity in and accountability for relationship management by maintaining systems and files to track funder contacts, funder profiles, proposal and reporting deadlines, and philanthropic commitments in Raisers Edge and hard-copy files. Also responsible for tracking proposal and report preparation assignments with program staff.
• Advances efforts to streamline grant management processes and procedures.

REQUIRED SKILLS/QUALIFICATIONS/EXPERIENCE

• Minimum of five years of experience in grant writing, editing and related work (with proven track record of successful grant awards);
• Strong preference for experience working at a nonprofit organization, especially either domestic or global policy advocacy groups and/or conservation-related groups;
• Experience reviewing budgets and financial reports preferred;
• Strong written communication skills;
• Strong grammar and editing skills (knowledge of AP style a plus);
• Strong computer skills, including experience with prospect research tools, Excel and funder databases (Raisers Edge experience a plus);
• Attentiveness to details and strict adherence to deadlines and deliverables;
• Ability to work flexible hours (i.e., occasional evenings and weekends) demanded in a deadline-driven position;
• Ability to work independently and problem solve, as well as translate complex program content and maintain consistent high-quality work.
• Excellent interpersonal and verbal communication skills; and
• Highly collaborative with an appreciation of the benefit of a multi-disciplinary team approach.

EDUCATION/TRAINING

Bachelors Degree in relevant field (degree in English a plus) or related experience.

COMPENSATION

Ocean Conservancy is committed to fair and equitable compensation as a foundation for fostering a diverse, inclusive, and thriving workplace where every employee feels valued and empowered. It has established pay structures informed by market data and ensures accountability through ongoing monitoring and reporting of its progress toward achieving more equitable pay practices.

The minimum starting salary for this position is 94,102 annually. Final compensation offers will be determined at the end of the recruitment process based on factors such as the candidates location, qualifications, background, experience, and internal pay equity considerations. To ensure alignment, candidates are encouraged to share their salary expectations early. This allows for meaningful discussions about compensation and helps ensure alignment and equity before a final offer.

HYBRID WORK ENVIRONMENT

Ocean Conservancy embraces a hybrid work environment, which allows our staff the flexibility to work virtually and in-person while building strong connections across the institution.

EQUAL OPPORTUNITY EMPLOYER

Ocean Conservancy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

We encourage applicants who have a diverse level and range of relevant skills and experiences to apply. A 100% match is not required. We want to support employees career growth and in return, our employees help Ocean Conservancy grow into a stronger, more inclusive institution.

#J-18808-Ljbffr

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2025-215 Senior Portfolio Manager, Foundations & Government Support

ABOUT OCEAN CONSERVANCY

Ocean Conservancy works to protect the ocean from todays greatest global challenges. Together with our partners, we create evidence-based solutions for a healthy ocean and the wildlife and communities that depend on it.

POSITION SUMMARY

The Foundation and Government Support team has enjoyed great success and currently manages approximately $20 million in revenue from foundation and government donors. Ocean Conservancy is increasingly global in nature, with this portfolio being a mix of U.S.-based and international funding that contributes to both restricted and unrestricted support from family foundations and government agencies (including bilateral and multilateral donors). The Foundation and Government Support team is a fast-paced, mission-driven group of professionals with expertise in all aspects of portfolio management and new business generation. The Senior Portfolio Manager advances Ocean Conservancys philanthropic partnerships with foundations and government agencies, playing a key role in managing the teams $0 million portfolio and ensuring successful management and operation of their own portfolio. This position will provide comprehensive management for a docket of U.S.-based and international foundation and government donors, including assembling and submitting grant proposals and reports, establishing and maintaining relationships with donors, conducting prospect research, and maintaining donor records. Reporting to the Senior Director of Foundations and Government Support, this position will work across Ocean Conservancys fundraising, programmatic, finance, and communications teams to meet tight document submission deadlines and facilitate direct communication between funders and program staff.

PRIMARY RESPONSIBILITIES

• Leads all aspects of portfolio management for a robust docket of and foundation and government funders. Includes staying current on a dynamic body of program work and effectively communicating this work and its impact to funders as well as coordinating the contributions of multiple teams.
• Works with the Director to develop fundraising strategies, especially as part of the annual revenue projection process.
• Develops compelling cases for support in ways that convey the impact and imperative of Ocean Conservancys programmatic initiatives. This includes but is not limited to preparing proposals, letters of inquiry, grant reports, email correspondence, presentations, and acknowledgment letters. Responsibilities include drafting original copy, synthesizing content from various internal and external documents, copyediting and proofreading, and formatting documents.
• Collaborates with finance staff and program staff to prepare project budgets and financial reports to submit to funders.
• Researches and identifies new funder prospects for grant opportunities as needed. This includes developing research briefs as well as preparing senior staff for meetings and phone calls with foundation staff.
• Contributes to other written materials that serve the organizations mission and conservation agenda as needed.
• Ensures continuity in and accountability for relationship management by maintaining systems and files to track funder contacts, funder profiles, proposal and reporting deadlines, and philanthropic commitments in Raisers Edge and hard-copy files. Also responsible for tracking proposal and report preparation assignments with program staff.
• Advances efforts to streamline grant management processes and procedures.

REQUIRED SKILLS/QUALIFICATIONS/EXPERIENCE

• Minimum of five years of experience in grant writing, editing and related work (with proven track record of successful grant awards);
• Strong preference for experience working at a nonprofit organization, especially either domestic or global policy advocacy groups and/or conservation-related groups;
• Experience reviewing budgets and financial reports preferred;
• Strong grammar and editing skills (knowledge of AP style a plus);
• Strong computer skills, including experience with prospect research tools, Excel and funder databases (Raisers Edge experience a plus);
• Attentiveness to details and strict adherence to deadlines and deliverables;
• Ability to work flexible hours (i.e., occasional evenings and weekends) demanded in a deadline-driven position;
• Ability to work independently and problem solve, as well as translate complex program content and maintain consistent high-quality work.
• Excellent interpersonal and verbal communication skills; and
• Highly collaborative with an appreciation of the benefit of a multi-disciplinary team approach.

EDUCATION/TRAINING

Bachelors Degree in relevant field (degree in English a plus) or related experience.

COMPENSATION

Ocean Conservancy is committed to fair and equitable compensation practices. It has established pay structures informed by market data and ensures accountability through ongoing monitoring and reporting of its progress toward achieving more equitable pay practices.

The minimum starting salary for this position is 94,102 annually. Final compensation offerswill be determined at the end of the recruitment process based on factors such as the candidates location, qualifications, background, experience, and internal pay equity considerations. To ensure alignment, candidates are encouraged to share their salary expectations early. This allows for meaningful discussions about compensation and helps ensure alignment and equity before a final offer.

TO APPLY

If you think youd be a great fit for the job and are interested in joining Ocean Conservancys team, pleasea pply here . Please include a resume and cover letter in one file on your application.

HYBRID WORK ENVIRONMENT

Ocean Conservancy embraces a hybrid work environment, which allows our staff the flexibility to work virtually and in-person while building strong connections across the institution.

Equal Opportunity Employer

Ocean Conservancy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

We encourage applicants who have a diverse level and range of relevant skills and experiences to apply. A 100% match is not required. We want to support employees career growth and in return, our employees help Ocean Conservancy grow into a stronger, more inclusive organization.

Senior Director, Foundations & Government Support

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Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
**Job Summary**
Responsible for providing subject matter expertise, design and implementation of complex data networks, managed services, voice solutions, and advanced security technologies for Government and Education customers across assigned markets. Works as a collaborative member of the sales team to market and sell the Company's product lines. Provides insight to public sector customers on current network solutions. Works closely with account executives on presentations and the technical design of new sales. Integrates knowledge of business and functional priorities. Acts as a key contributor in a complex and crucial environment. May lead teams or projects and shares expertise.
**Job Description**
**Core Responsibilities**
+ Provide timely, technical support and problem resolution for field service questions.
+ Assist the Account Management Team and Sales leadership in the development of the overall business strategy to acquire new customers. Contributes to costing and pricing of a solution.
+ Assist the Account Management Team and Sales leadership on functional arears, including legal and contracts.
+ Assist in generating new business and ensure growth of existing accounts.
+ Design solutions for the public sector that meets their business applications, as well as assures protected circuit design, disaster recovery situations and appropriate bandwidth for future growth.
+ Translate complex technical design requirements into information that customers can understand and respond to.
+ Serve as a technical expert to lead, write, review for public sector RFP responses for content, approvals, and accuracy before they are submitted.
+ Provide support for seminars, conferences, events, and technical trade shows.
+ Participate in technology transfer training activities in the Sales Engineering group as new technologies are introduced across the Comcast Business product line.
+ Develop, deliver, and run effective presentations, meetings, client interviews and facilitate a group workshop.
+ Work with Comcast Business Network Engineering, Product Engineering, Product, and the national engineering organization to acquire an intimate knowledge of all Comcast Business products concepts, process, and procedures.
+ Lead SE for customer's non-standard product solutions, engineering approvals, support approvals, financial approval, and design approval.
+ Keep up to date on technological and market evolution as well as competitors' activities.
+ Consistent exercise of independent judgment and discretion in matters of significance.
+ Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
+ Other duties and responsibilities as assigned.
**Employees at all levels are expected to:**
+ Understand our Operating Principles; make them the guidelines for how you do your job.
+ Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
+ Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
+ Win as a team - make big things happen by working together and being open to new ideas.
+ Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
+ Drive results and growth.
+ Respect and promote inclusion & diversity.
+ Do what's right for each other, our customers, investors and our communities.
**Disclaimer:**
+ This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
**Skills:**
Strategic Objectives; Information Security; Software Defined Networking (SDN); Business; Sales Engineering; Design; Presentations
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary ( on our careers site for more details.
**Certifications**
Cisco Certified Network Associate (CCNA) - Cisco Systems, Inc.,Cisco Certified Network Professional (CCNP) - Cisco Systems, Inc.,Fortinet Network Security Expert Program - Associate - 3 (NSE-3) - Fortinet,Cisco Certified Design Associate (CCDA) - Cisco Systems, Inc.,Cisco Certified Network Associate Security (CCNA Security) - Cisco Systems, Inc.,Cisco Certified Internetwork Expert (CCIE) - Cisco Systems, Inc.,CISSP - Certified Information Systems Security Professional - (ISC)²
**Education**
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
**Relevant Work Experience**
7-10 Years
**Job Family Group:** Support

Job Description:

This position requires office presence of a minimum of 5 days per week and is only located at customer's site. No relocation is offered.

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission.

The Lead Network Technology Support provides technical expertise to a Federal Government customer, in support of their IP CCTV security camera network. This role works in the customer's IT department and collaborates with the security staff to develop, implement, support and deliver IP CCTV to offices throughout the US. This engineer ensures project success at all levels on behalf of the customer. They also support other disciplines of the project, including post-implementation and operational support.

Job Duties/Responsibilities:

• Provide expert technical guidance to customer management and IP CCTV users

• Provide Tier 3 support for the IP CCTV including Routing & switching protocols, IP addressing scheme, configuring and managing Windows servers, Cisco routers and switches.

• Configures, manages, maintains CCTV components, including IP Cameras, Decoders, Encoders, Windows Server - NVR Recording Devices and CCTV's software Application and Graphical User Interface

• In-depth troubleshooting, problem solving, customer service and trouble-ticket triage skills utilizing IT Service Management process

• Create documentation to support all stages of the program including, design, implementation, support and troubleshooting.

Required Clearance:

Public Trust (#publictrust)

Required Qualifications:

• Network+ or equivalent certification

• Security+ or equivalent certification

• Ability to obtain a public trust

• Strong Project Management skills

Desired Qualifications:

• Previous experience providing IT support to Federal Government customers

• Previous experience supporting IP CCTV security cameras and network

• CISSP certification or equivalent

Our Lead Network Technology Support's earn between $79,300 - $125,000. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage

• 401(k) plan

• Tuition reimbursement program

• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)

• Paid Parental Leave

• Paid Caregiver Leave

• Additional sick leave beyond what state and local law require may be available but is unprotected

• Adoption Reimbursement

• Disability Benefits (short term and long term)

• Life and Accidental Death Insurance

• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

• Employee Assistance Programs (EAP)

• Extensive employee wellness programs

• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours:

40

Time Type:

Regular

Location:

Chantilly, Virginia

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws

We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status

**Job Description:**
This position requires office presence of a minimum of 5 days per week and is only located at customer's site. No relocation is offered.
AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission.
The Lead Network Technology Support provides technical expertise to a Federal Government customer, in support of their IP CCTV security camera network. This role works in the customer's IT department and collaborates with the security staff to develop, implement, support and deliver IP CCTV to offices throughout the US. This engineer ensures project success at all levels on behalf of the customer. They also support other disciplines of the project, including post-implementation and operational support.
**Job Duties/Responsibilities:**
+ Provide expert technical guidance to customer management and IP CCTV users
+ Provide Tier 3 support for the IP CCTV including Routing & switching protocols, IP addressing scheme, configuring and managing Windows servers, Cisco routers and switches.
+ Configures, manages, maintains CCTV components, including IP Cameras, Decoders, Encoders, Windows Server - NVR Recording Devices and CCTV's software Application and Graphical User Interface
+ In-depth troubleshooting, problem solving, customer service and trouble-ticket triage skills utilizing IT Service Management process
+ Create documentation to support all stages of the program including, design, implementation, support and troubleshooting.
**Required Clearance:**
Public Trust (#publictrust)
**Required Qualifications:**
+ Network+ or equivalent certification
+ Security+ or equivalent certification
+ Ability to obtain a public trust
+ Strong Project Management skills
**Desired Qualifications:**
+ Previous experience providing IT support to Federal Government customers
+ Previous experience supporting IP CCTV security cameras and network
+ CISSP certification or equivalent
Our Lead Network Technology Support's earn between $79,300 - $125,000. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
**Joining our team comes with amazing perks and benefits:**
+ Medical/Dental/Vision coverage
+ 401(k) plan
+ Tuition reimbursement program
+ Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
+ Paid Parental Leave
+ Paid Caregiver Leave
+ Additional sick leave beyond what state and local law require may be available but is unprotected
+ Adoption Reimbursement
+ Disability Benefits (short term and long term)
+ Life and Accidental Death Insurance
+ Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
+ Employee Assistance Programs (EAP)
+ Extensive employee wellness programs
+ Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
**Weekly Hours:**
40
**Time Type:**
Regular
**Location:**
Chantilly, Virginia
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws
We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status

Network Support Technician

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission.

AT&T has an opening to fill a Network Support Technician (NST) position to support an Immigration and Customs Enforcement (ICE) Office of Chief Information Officer (OCIO) program. Specifically, the position will support Information Technology Field Operations (ITFO) in Philadelphia, PA.

The NST provides onsite and remote Tier 2 support that requires prompt action and quick resolution of user IT issues to minimize downtime. These IT issues include hardware, software, applications, network diagnostics, cloud and other IT services, as requested.

The NST reports to an Area Technical Lead and provides IT Field Operations (ITFO) support for 24x7 LANs and associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier II environment. This position relies on instructions and pre-established guidelines to perform the functions of the job while working independently and/or under immediate supervision. A certain degree of creativity and latitude is required.

The job duties of the NST are as follows:

• Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units
• Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors
• Provide support of mobile and wireless devices to include smartphones, tablets, and hotspots
• Assist in testing, applying, and maintaining server configurations and related security patches
• Assist in maintaining and checking the health of systems and backups to include restore testing
• Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets
• Update tickets following documentation templates and/or guidelines to ensure quality requirements are met
• Provide daily, weekly, and monthly activity reports describing activities accomplished in a timely manner
• Provide inventory support and input to the provided inventory system for the customer
• Responsible for installing and maintaining video teleconferencing infrastructure to include assisting with user requests
• Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events
• Conduct or provide new equipment deployments and/or requested deployment support
• Provide cabling support and run cables within data centers, LAN rooms and remote wiring closets
• Analyzes functional business requirements and design specifications for functional activities
• Effectively contribute to technical discussions and develop and present required briefing materials to ensure the customer's needs are met
• Should provide identification/fixing for the problems within existing systems design/implementation of new systems, enhances the existing systems and participates in analysis, design, and new construction of next generation IT systems
• Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products
• Must possess experience of system engineering in one or more areas including telecommunications concepts, computer languages, operating systems, database/DBMS, and middleware

Required Clearance: Public Trust (#publictrust) (#clearable)

Required Qualifications:

• Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process
• Associate Degree or equivalent experience
• 1+ years' of IT-related support experience, preferably in a helpdesk or customer support role
• Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues
• General knowledge network products and systems
• Experience in a rapid paced, time sensitive, high-quality environment
• Must have excellent team skills and collaboration skills
• Attention to detail and follow-through
• Ability to work with minimal supervision
• Must pass Motor Vehicle Records check as this position is classified as a "Regular Driver" and overnight travel may be required (Actual travel percentage varies based upon location but is typically less than 20%). Must maintain a state of travel readiness required to take prompt action on support requests which may require local and/or overnight travel to Government locations (Local short notice travel to customer sites is common, extended overnight and air travel is typically less than 5% per year).
• Must be comfortable working in a Law Enforcement environment which may consist of locations similar to detention facilities, prisons, or jails

Desired Qualifications:

• Prior experience of IT support in an Enterprise environment (10,000+ end-users)
• Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks.
• Ability to apply a comprehensive knowledge across key tasks and high impact assignments
• Experience evaluating system performance results and recommending improvements or optimizations
• Experience performing IT hardware repairs and installing replacement parts
• Experience planning and leading technology assignments and projects
• Prior hands-on experience with the setup, configuration and administration of servers and backups
• Experience functioning as a technical expert across multiple project assignments
• ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications

Physical and/or mental qualifications, if applicable:

• Effectively communicate with customers, stakeholders, and technical specialists
• This work requires that an individual position themselves to access computer and related equipment connections and be able to transport objects or equipment weighing up to 50 lbs

Reasonable accommodation will be made for qualified individuals with a disability, where such accommodation will not impose an undue hardship during the application process and on the job.

Our Network Support Technician's earn between $68,000 - $70,000. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours: 40

Time Type: Temporary (Fixed Term)

Location: King Of Prussia, Pennsylvania

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Job Description:

This position requires office presence of a minimum of 5 days per week and is only located at customer's site. No relocation is offered.

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission.

AT&T has an opening to fill a Network Support Technician (NST) position to support an Immigration and Customs Enforcement (ICE) Office of Chief Information Officer (OCIO) program. Specifically, the position will support Information Technology Field Operations (ITFO) in Los Fresnos, TX.

The NST provides onsite and remote Tier 2 support that requires prompt action and quick resolution of user IT issues to minimize downtime. These IT issues include hardware, software, applications, network diagnostics, cloud and other IT services, as requested.

The NST reports to an Area Technical Lead and provides IT Field Operations (ITFO) support for 24x7 LANs and associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier II environment. This position relies on instructions and pre-established guidelines to perform the functions of the job while working independently and/or under immediate supervision. A certain degree of creativity and latitude is required.

The job duties are as follows:

This role will include, but will not be limited to the following responsibilities:

• Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units

• Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors

• Provide support of mobile and wireless devices to include smartphones, tablets, and hotspots

• Assist in testing, applying, and maintaining server configurations and related security patches

• Assist in maintaining and checking the health of systems and backups to include restore testing

• Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets

• Update tickets following documentation templates and/or guidelines to ensure quality requirements are met

• Provide daily, weekly, and monthly activity reports describing activities accomplished in a timely manner

• Provide inventory support and input to the provided inventory system for the customer

• Responsible for installing and maintaining video teleconferencing infrastructure to include assisting with user requests

• Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events

• Conduct or provide new equipment deployments and/or requested deployment support

• Provide cabling support and run cables within data centers, LAN rooms and remote wiring closets

• Analyzes functional business requirements and design specifications for functional activities

• Effectively contribute to technical discussions and develop and present required briefing materials to ensure the customer's needs are met

• Should provide identification/fixing for the problems within existing systems design/implementation of new systems, enhances the existing systems and participates in analysis, design, and new construction of next generation IT systems

• Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products

• Must possess experience of system engineering in one or more areas including telecommunications concepts, computer languages, operating systems, database/DBMS, and middleware

Required Clearance:

Public Trust (#clearable) (#publictrust)

Required Qualifications:

• Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process

• Associate Degree or equivalent experience

• 1+ years' of IT-related support experience, preferably in a helpdesk or customer support role

• Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues

• General knowledge network products and systems

• Experience in a rapid paced, time sensitive, high-quality environment

• Must have excellent team skills and collaboration skills

• Attention to detail and follow-through

• Ability to work with minimal supervision

• Must pass Motor Vehicle Records check as this position is classified as a "Regular Driver" and overnight travel may be required (Actual travel percentage varies based upon location but is typically less than 20%). Must maintain a state of travel readiness required to take prompt action on support requests which may require local and/or overnight travel to Government locations (Local short notice travel to customer sites is common, extended overnight and air travel is typically less than 5% per year).

• Must be comfortable working in a Law Enforcement environment which may consist of locations similar to detention facilities, prisons, or jails

• If the position requires you to enter certain facilities, you may be required to wear personal protective equipment and adhere to social distancing requirements

Desired Qualifications:

• Prior experience providing technical enterprise support within a large, complex organization, dealing with a wide range of users, systems, and networks.

• Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks.

• Ability to apply comprehensive knowledge across key tasks and high impact assignments

• Experience evaluating system performance results and recommending improvements or optimizations

• Experience performing IT hardware repairs and installing replacement parts

• Experience planning and leading technology assignments and projects

• Prior hands-on experience with the setup, configuration and administration of servers and backups

• Experience functioning as a technical expert across multiple project assignments

• ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications

Physical and/or Mental Qualifications, if applicable*:

• Outstanding communication skills in both formal and informal formats with customers, stakeholders, and technical specialists.

• This work requires that an individual position themselves to access computer and related equipment connections and be able to transport objects or equipment weighing up to 50 lbs

*Reasonable accommodation will be made for qualified individuals with a disability, where such accommodation will not impose an undue hardship during the application process and on the job

Our Network Support Technician's earn between $55,400 - $68,000. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage

• 401(k) plan

• Tuition reimbursement program

• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)

• Paid Parental Leave

• Paid Caregiver Leave

• Additional sick leave beyond what state and local law require may be available but is unprotected

• Adoption Reimbursement

• Disability Benefits (short term and long term)

• Life and Accidental Death Insurance

• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

• Employee Assistance Programs (EAP)

• Extensive employee wellness programs

• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours:

40

Time Type:

Regular

Location:

Los Fresnos, Texas

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws

We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status

Network Support Technician

This position requires office presence of a minimum of five days per week and is only located at the customer's site. No relocation is offered. AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing, and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values, and dedicated to our customers' mission. AT&T has an opening to fill a Network Support Technician (NST) position to support an Immigration and Customs Enforcement (ICE) Office of Chief Information Officer (OCIO) program. Specifically, the position will support Information Technology Field Operations (ITFO) in Huntsville, AL.

The NST provides onsite and remote Tier 2 support that requires prompt action and quick resolution of user IT issues to minimize downtime. These IT issues include hardware, software, applications, network diagnostics, cloud, and other IT services, as requested. The NST reports to an Area Technical Lead and provides IT Field Operations (ITFO) support for 24x7 LANs and associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier II environment. This position relies on instructions and pre-established guidelines to perform the functions of the job while working independently and/or under immediate supervision. A certain degree of creativity and latitude is required.

Job Duties/Responsibilities

This role will include, but will not be limited to the following responsibilities:

• Provide LAN administrator support with the installation, configuration, and maintenance of network communication devices, servers, network storage arrays, and tape backup units
• Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors
• Provide support of mobile and wireless devices to include smartphones, tablets, and hotspots
• Assist in testing, applying, and maintaining server configurations and related security patches
• Assist in maintaining and checking the health of systems and backups to include restore testing
• Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets
• Update tickets following documentation templates and/or guidelines to ensure quality requirements are met
• Provide daily, weekly, and monthly activity reports describing activities accomplished in a timely manner
• Provide inventory support and input to the provided inventory system for the customer
• Responsible for installing and maintaining video teleconferencing infrastructure to include assisting with user requests
• Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events
• Conduct or provide new equipment deployments and/or requested deployment support
• Provide cabling support and run cables within data centers, LAN rooms, and remote wiring closets
• Analyzes functional business requirements and design specifications for functional activities
• Effectively contribute to technical discussions and develop and present required briefing materials to ensure the customer's needs are met
• Should provide identification/fixing for the problems within existing systems design/implementation of new systems, enhances the existing systems and participates in analysis, design, and new construction of next generation IT systems
• Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products
• Must possess experience of system engineering in one or more areas including telecommunications concepts, computer languages, operating systems, database/DBMS, and middleware

Required Qualifications

Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process. Associate Degree or equivalent experience, 1+ years' of IT-related support experience, preferably in a helpdesk or customer support role, demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues, general knowledge network products and systems, experience in a rapid paced, time sensitive, high-quality environment, must have excellent team skills and collaboration skills, attention to detail and follow-through, ability to work with minimal supervision, must pass Motor Vehicle Records check as this position is classified as a "Regular Driver" and overnight travel may be required (Actual travel percentage varies based on location but is typically less than 20%). Must maintain a state of travel readiness required to take prompt action on support requests which may require local and/or overnight travel to Government locations (Local short notice travel to customer sites is common, extended overnight and air travel is typically less than 5% per year). Must be comfortable working in a Law Enforcement environment which may consist of locations similar to detention facilities, prisons, or jails. If the position requires you to enter certain facilities, you may be required to wear personal protective equipment and adhere to social distancing requirements.

Desired Qualifications

Prior experience providing technical enterprise support within a large, complex organization, dealing with a wide range of users, systems, and networks. Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks. Ability to apply comprehensive knowledge across key tasks and high impact assignments. Experience evaluating system performance results and recommending improvements or optimizations. Experience performing IT hardware repairs and installing replacement parts. Experience planning and leading technology assignments and projects. Prior hands-on experience with the setup, configuration, and administration of servers and backups. Experience functioning as a technical expert across multiple project assignments. ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications. Outstanding communication skills in both formal and informal formats with customers, stakeholders, and technical specialists. This work requires that an individual position themselves to access computer and related equipment connections and be able to transport objects or equipment weighing up to 50 lbs.

Reasonable accommodation will be made for qualified individuals with a disability, where such accommodation will not impose an undue hardship during the application process and on the job.

Compensation and Benefits

Our Network Support Technician's earn between $61,600 - $68,000. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours: 40

Time Type: Regular

Location: Huntsville, Alabama

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws. We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status.