8 Government jobs in Sewell

Government and Public Sector - Service Support Desk Analyst

19127 Whitehall Borough, Pennsylvania EY

Posted 18 days ago

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Job Description

At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
From strategy to execution, the Government & Public Sector practice of Ernst & Young provides a full range of consulting and audit services to help our Federal, State, Local and Education clients implement new ideas to help achieve their mission outcomes. We deliver real change and measurable results through our diverse, high-performing teams, quality work at the highest professional standards, operational know-how from across our global organization, and creative and bold ideas that drive innovation. We enable our government clients to achieve their mission of protecting the nation and serving the people; increasing public safety; improving healthcare for our military, veterans, and citizens; delivering essential public services; and helping those in need. EY is ready to help our government build a better working world.
**The opportunity**
Ernst & Young (EY) US Government and Public Sector (GPS) practice is a robust and emerging practice with tremendous potential for growth - and we are prepared to tap into that potential. Our US GPS practice combines an understanding of the public sector's diverse needs, focused on delivering improved public services, with private sector leading practices. We are seeing tremendous growth within the GPS team and there is a great need for rising leaders. Unprecedented challenges require us to be connected, responsive and insightful. Are you ready to join our team and help build a better working world?
We are seeking a **Service Support Desk Analyst** to support our growing team.
**Your key responsibilities**
+ Provide technical help desk support to customers calling the Service Support Desk (i.e., Help Desk) to resolve problems or issues with the IDMS and/or EIWS, as well as troubleshoot connectivity and other user problems related to:
+ Initiating the chain of trust for identity proofing and providing trusted services to confirm employer sponsorship, binding the applicant to their biometric, and validating the identity source documentation; and HSPD-12 Program and Card Management Support Services
+ Initializing PIV cards with appropriate software and data elements for the requested identity verification, personalize the cards with the identity credentials of authorized subjects, and deliver the personalized cards to the authorized subject along with appropriate instructions for protection and use.
**To qualify for the role, you must have**
+ Ability to work in a high-demand, fast-paced environment.
+ Excellent verbal, interpersonal, and written communications skills.
+ Able to effectively communicate technical requirements for programs.
+ Team oriented individual who is able to work with multiple sizes of groups or departments, as well as a diverse group of individuals
+ Strong oral and written communication skills and the ability to present a polished,
+ professional, and diplomatic image to clients
+ Willingness to work until the job is done- and commitment to the mission
+ Strong attention to detail and organization skills
+ Strong analytical and interpersonal skill (Software knowledge requirement)
+ Proficient in windows based software including Word, Excel, Power Point, Visio
+ Ability to work at every level of the organization, from team members to top level executives
+ Ability to work at every level of the organization, from team members to top level executives
+ US Citizenship required.
**Ideally, you'll also have**
+ **Clearance:** Active DHS clearance
**What we look for**
We're interested in highly motivated, talented individuals with a strong willingness to think outside of the box and continue to learn. You can expect plenty of autonomy in this role, so you'll need the motivation to take initiative and seek out opportunities to improve our current relationships and expand our business in the evolving market. If you're serious about consulting and ready to take on some of our clients' most complex issues, this role is for you.
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $32,900 to $4,300. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is 39,600 to 61,700. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
+ Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
**Are you ready to shape your future with confidence? Apply today.**
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY | Building a better working world**
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law?
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .
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Data Coordinator, Government Audits and Appeals

19004 Bala Cynwyd, Pennsylvania Pennsylvania Medicine

Posted today

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Job Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Data Coordinator, Government Audits and Appeals

Job Summary:

  • The Data Coordinator, Government Audits & Appeals is responsible for the daily management and tracking of Government audit activity received by Penn hospitals, provider groups and alternative care settings. Under the direction of the Director of Hospital Compliance, Government Audit and Appeals, receives, reviews, and enters data into the audit tracking database according to established procedures. Ensures accuracy of all data recorded and performs database maintenance functions. Responsible for the data entry and organization of documents related to government audits, to include coding and medical necessity reviews. Logs medical record requests and audit results, pulls required information together in a timely manner, submits information to audit firms, coordinates appeals documentation, and tracks appeal status. Performs initial analysis of audit issues to identify patterns and areas of improvement throughout the health system. Balances competing priorities and multiple deadlines for audits and projects. Performs additional department duties, as needed.
Responsibilities:
  • Responsible for the data entry and organization of documents related, but not limited to, Office of the Inspector General (OIG), Recovery Audit Contractors (RAC), Medicaid Integrity Contractors (MIC), Zone Program Integrity Contractors (ZPIC), Comprehensive Error Rate Testing (CERT), Payment Error Rate Measurement (PERM), Medicaid Integrity Program (MIP) and/or Medicare Administrative Contractor (MAC) audits. Including receiving, compiling, and forwarding demand letters related to physician RAC audits to responsible hospital and practice personnel. Appropriately files audit documents for all entities.
  • Coordinates with Analyst, Government Audit and Appeals to ensure appropriate communication of audit requests and findings to Health Information Management, Patient Accounting, Billing Office personnel, Case Management, and other clinical/operational departments. Completes and processes various general forms including RAC Discussion request form, Reconsideration and Redetermination appeal forms, and third-party vendor appeal referral forms. Organizes appeal documentation sent by third party appeal vendor for internal records and tracking purposes.
  • Supports efforts with Patient Accounting and Compliance related to receipt and reconciliation of denial notices from the contractor and N432 RAC remarks. Reviews 835/837 data for payments or denials, interprets data and processes accordingly; confirms payments with Patient Accounting.
  • Maintains accurate tracking of requests for records, correspondence, actions, and outcomes. Monitors and ensures deadlines are met. Escalates issues to management accordingly.
  • Conducts initial analysis of audit reasons and patterns. Researches and provides applicable National Coverage Determinations (NCD) and Local Coverage Determinations (LCD).
  • Tests audit system enhancements and reports defects and system issues to management. Acts as a resource for troubleshooting with audit tracking software.
  • Demonstrate judgment and discretion when handling correspondence and documentation.
  • Provides up-to-date and accurate data for compliance reporting purposes.
  • Maintains confidentiality with respect to medical records and corporate documents (HIPAA, JCAHO, etc.)
  • Performs other general clerical and administrative duties for external audits, as needed.
  • Performs duties in accordance with Penn Medicine and entity values, policies, and procedures
  • Other duties as assigned to support the unit, department, entity, and health system organization
Education or Equivalent Experience:
  • H.S. Diploma/GED (Required)
  • 1+ year of experience with healthcare field (Required)
  • Knowledge of medical billing and medical terminology (Preferred)
Skills & Abilities:

  • Ability to use Microsoft Outlook
  • Ability to use Microsoft Excel
  • Ability to use Microsoft Word
  • Ability to adapt to change and handle multiple tasks in a complex environment.
  • Ability to work independently, take initiative, and demonstrate critical thinking skills.
  • Ability to maintain confidential information.
  • Ability to pay close attention to detail and follow through with action plans.
  • Ability to sit and view computer terminal for long periods of time.
  • High performance Quality Control at a minimum of 96% accuracy.

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
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Data Coordinator, Government Audits and Appeals

19004 Bala Cynwyd, Pennsylvania Penn Medicine

Posted today

Job Viewed

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Job Description

Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Data Coordinator, Government Audits and Appeals

Job Summary:

  • The Data Coordinator, Government Audits & Appeals is responsible for the daily management and tracking of Government audit activity received by Penn hospitals, provider groups and alternative care settings. Under the direction of the Director of Hospital Compliance, Government Audit and Appeals, receives, reviews, and enters data into the audit tracking database according to established procedures. Ensures accuracy of all data recorded and performs database maintenance functions. Responsible for the data entry and organization of documents related to government audits, to include coding and medical necessity reviews. Logs medical record requests and audit results, pulls required information together in a timely manner, submits information to audit firms, coordinates appeals documentation, and tracks appeal status. Performs initial analysis of audit issues to identify patterns and areas of improvement throughout the health system. Balances competing priorities and multiple deadlines for audits and projects. Performs additional department duties, as needed.

Responsibilities:

  • Responsible for the data entry and organization of documents related, but not limited to, Office of the Inspector General (OIG), Recovery Audit Contractors (RAC), Medicaid Integrity Contractors (MIC), Zone Program Integrity Contractors (ZPIC), Comprehensive Error Rate Testing (CERT), Payment Error Rate Measurement (PERM), Medicaid Integrity Program (MIP) and/or Medicare Administrative Contractor (MAC) audits. Including receiving, compiling, and forwarding demand letters related to physician RAC audits to responsible hospital and practice personnel. Appropriately files audit documents for all entities.

  • Coordinates with Analyst, Government Audit and Appeals to ensure appropriate communication of audit requests and findings to Health Information Management, Patient Accounting, Billing Office personnel, Case Management, and other clinical/operational departments. Completes and processes various general forms including RAC Discussion request form, Reconsideration and Redetermination appeal forms, and third-party vendor appeal referral forms. Organizes appeal documentation sent by third party appeal vendor for internal records and tracking purposes.

  • Supports efforts with Patient Accounting and Compliance related to receipt and reconciliation of denial notices from the contractor and N432 RAC remarks. Reviews 835/837 data for payments or denials, interprets data and processes accordingly; confirms payments with Patient Accounting.

  • Maintains accurate tracking of requests for records, correspondence, actions, and outcomes. Monitors and ensures deadlines are met. Escalates issues to management accordingly.

  • Conducts initial analysis of audit reasons and patterns. Researches and provides applicable National Coverage Determinations (NCD) and Local Coverage Determinations (LCD).

  • Tests audit system enhancements and reports defects and system issues to management. Acts as a resource for troubleshooting with audit tracking software.

  • Demonstrate judgment and discretion when handling correspondence and documentation.

  • Provides up-to-date and accurate data for compliance reporting purposes.

  • Maintains confidentiality with respect to medical records and corporate documents (HIPAA, JCAHO, etc.)

  • Performs other general clerical and administrative duties for external audits, as needed.

  • Performs duties in accordance with Penn Medicine and entity values, policies, and procedures

  • Other duties as assigned to support the unit, department, entity, and health system organization

Education or Equivalent Experience:

  • H.S. Diploma/GED (Required)

  • 1+ year of experience with healthcare field (Required)

  • Knowledge of medical billing and medical terminology (Preferred)

Skills & Abilities:

  • Ability to use Microsoft Outlook

  • Ability to use Microsoft Excel

  • Ability to use Microsoft Word

  • Ability to adapt to change and handle multiple tasks in a complex environment.

  • Ability to work independently, take initiative, and demonstrate critical thinking skills.

  • Ability to maintain confidential information.

  • Ability to pay close attention to detail and follow through with action plans.

  • Ability to sit and view computer terminal for long periods of time.

  • High performance Quality Control at a minimum of 96% accuracy.

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

REQNUMBER: 281306

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US Government and International Contracts Manager

19014 Aston Mills, Pennsylvania Curtiss-Wright

Posted 7 days ago

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Job Description

US Government and International Contracts Manager

As a Contracts Manager your responsibilities are inclusive of US and International Customers, Regulatory, and Curtiss-Wright internal requirements. Job duties include Contract review and administration, and trade compliance, and multi-dimensional reporting. The position is in the Aston PA headquarters. The scope of responsibility includes direct control for the Aston PA facility and oversight duties for the Gente France facility. This position is onsite at Aston, PA.

Location: Aston, PA

We Take of Our People

Paid Time Off I 401K with Employer Match and Profit Sharing I Health and Wellness Benefits I Learning and Development Opportunities I Referral Program I Competitive Pay I Recognition I Employee Stock Purchase Plan ( I Inclusive & Supportive Culture (

Your Challenge

Bid and Proposal

  • Review customer contract terms and conditions at proposal stage.

  • Advise management of business risk and legal risk clauses, in coordination with CW legal to classify as business risk vs. legal risk.

  • Participates as member of contract negotiation team in partnership with Sales, as a required approver of initial bids and final negotiated contracts.

  • Approves final contracts for execution.

  • Ensures compliance with all Customer, CW and regulatory requirements, ensures that all non-compliances are highlighted and appropriately approved / resolved.

  • Frequently engages directly with US and foreign customers and/or end user contacts and appropriately represents the Curtiss-Wright Company.

Contract Review

  • Reviews all contracts at proposal stage and all contract changes.

  • Generates a contract compliance matrix, highlighting legal and contract risks.

  • Flows compliance risks and non-conformances to appropriate management personnel for rectification or acceptance.

  • Ensures customers are aware and concur with final contract terms and conditions, drives changes or appropriate documentation of acceptance.

  • Ensures that all medium and high-risk terms and conditions are rectified and/or accepted and at the appropriate Delegation of Authority (DoA) level.

Contract Administration

  • Archives all contracts in a single archive, with clear indexing for ease of retrieval.

  • Ensures all contract changes are reviewed and approved as above and are flowed throughout the organization for proper implementation.

  • Ensures that contract changes in scope are appropriately costed and quoted to the customer, as appropriate in conjunction with Program Management (if so assigned).

  • Supports accounting to prepare correct monthly or milestone invoices in accordance with contract terms.

  • Administers documentation required for close-out of government contracts: close-out audits, final invoice, patent disclosures, disposition of surplus property and final release of claim, etc.

Trade Compliance

  • Ensures compliance with all US and as applicable foreign regulatory requirements.

  • Ensures Business Partners are authorized to operate on behalf of the company in compliance with internal standards and applicable laws including FCPA.

  • Delegation of Authority Compliance - ensures that all business unit contracts are following CW and internal Business Unit delegation of authority requirements.

  • May be requested to support compliance training per CW requirements for the Business Unit, records and reports as appropriate / required.

Reporting

  • Direct reporting to Finance Controller or Business Unit GM, with matrix reporting to CW Legal. Takes frequent direction from matrix reporting lines and facilitates coordinated communications across all functions. The Gente France facility has a commercial sales and contracts team for which this position will provide oversight. The position may have direct reports that are assigned, as necessary, to support functional responsibilities.

What You Bring

  • Minimum 10 years of experience negotiating and administering sales contracts to both the US and international governments customers.

  • Experience with trade compliance.

  • Experience with domestic and international government contracts for highly engineered defense articles.

  • Bachelor's degree required in a business discipline, an advanced degree is a plus.

  • Strong working knowledge of US regulatory requirements inclusive of FAR / DFAR, ITAR, TINA, EAR.

  • High degree of independent judgment, initiative, and discretion are required to effectively perform in the role. Requires the ability to anticipate potential problems and act quickly to avoid them without delaying progress of the project.

Who We Are

Our Values (

Environmental, Social and Governance

Curtiss-Wright Arresting Systems / ESCO, a business unit of Curtiss-Wright's EMS Division, is a world leader in emergency arresting systems for military aircraft. With two facilities, located in Aston, PA (USA), and Gente, France, Curtiss-Wright Arresting Gear / ESCO specializes in land-based arresting systems.

For more information, please visit us at Curtiss-Wright EMS - Arresting Systems / ESCO (cw-ems.com) (

#LI-EH1

No unsolicited agency submittals please. Agency partners must be invited to participate in a search by our Talent Acquisition Team ( ) and have signed terms in place prior to any submittal. Resumes submitted directly to any Curtiss-Wright employee or affiliate will not qualify for fee payment, and therefore become the property of Curtiss-Wright.

Compliance Statement

This position may require exposure to export-controlled information and subject to additional security screening. In the event information provided during the security screening reveals ineligibility to access export-controlled information, any offer of employment may be reconsidered or withdrawn.

Curtiss-Wright is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, sexual orientation, gender identity, physical or mental disability, age, ancestry, legally protected medical condition, family care status, marital status, religion, veteran status, national origin, or any other legally protected status. If you require accommodation during the recruitment process, please contact Talent Acquisition. ( )

For US Applicants: EEO is The Law - click here for more information. (

If you require accommodation due to a disability at any time during the recruitment and/or assessment process, please contact Talent Acquisition ( ) and we will make all reasonable efforts to accommodate your request.

Join the WRIGHT Team!

Over 95 years of growth, Curtiss-Wright is an integrated, market-facing global diversified industrial company and remains a technology leader through this legacy of innovation. Through three well-balanced segments - Aerospace & Industrial, Defense Electronics and Naval & Power, we remain focused on advanced technologies for high performance platforms and critical applications. Diversity, commitment to excellence and dedication to the spirit of pioneering innovation continue to drive the employees of Curtiss-Wright.

Our Values

What makes a world-class organization? It all begins with core values that provide a strong foundation for success. Simple in theory, the values of Curtiss-Wright are reflected in every aspect of our operations. To our employees, these are more than words on a wall - we all take these values to heart in our relationships with our customers and each other.

Leadership

We lead based on vision and strategic direction, empowering employees to reach goals through thoughtful and decisive action.

Customer Focus

We are committed to achieving total quality by meeting our customers' expectations and delivering products and services in a timely fashion.

Teamwork & Trust

Working in a spirit of trust and collaboration, we actively encourage employees to contribute their ideas and innovations to keep our company moving forward.

Respect for People

We believe that people are our most valuable asset and will always do the right thing in our dealings and interactions with all employees.

Integrity

We will act with the highest integrity in all of our business relationships and strategic partnerships.

What We Offer Our Employees:

Opportunity: As part of the Curtiss-Wright team, you have the opportunity each day to transform the way customers do business, as well as transform your career. Our entrepreneurial environment provides you with excellent experiences that enable you to develop your skills through stretch assignments and the opportunity to work with the best talent in the industry. You will have the opportunity to contribute from day one!

Challenging Work: The work we do here is not only challenging, but it is meaningful to our customers, our employees and the communities in which they live and work. You are given the chance to work on some of the most advanced technology projects in the world. Now that something to be proud of!

Collaborative Environment: The teamwork among our exceptionally talented people enables us to deliver some of the most advanced solutions to our customers.

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Technical Support Specialist - Weekend Overnight - Government

19894 Wilmington, Delaware Relativity

Posted 9 days ago

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Job Description

Posting Type

Remote

Job Overview

The Technical Support Specialist provides technical support to a mix of technical and non-technical customers by diagnosing, troubleshooting, repairing and debugging complex software and/or networked systems. You will have frequent phone and email interaction with our customers and require the development of in-depth technical product, SQL, network and server knowledge and exceptional customer service skills.

On a daily basis, the Technical Support Specialist creates, resolves, and maintains tickets, while working to resolve issues and escalate tickets to other teams and verticals. It is essential that the Technical Support Specialist maintains accurate records of all activities and interactions in Salesforce and responds to customers within identified service level agreements. You will inform management of important issues regarding personnel, performance, customer perception, and project statuses, and work with colleagues to ensure quality service. This role will report to the Manager of Customer Support. The working hours are Friday-Sunday 8pm-8am Central US (United States) Time, and the weekend overnight shift offers a compensation differential.

Please note: The first 3 months of onboarding will take place on the day shift: Monday - Friday, 8 am - 5 pm CT.

Due to specific customer contract requirements, this position requires that the successful candidate be a U.S. citizen. As a condition of your role supporting the RelativityOne Government product, you are required to obtain a Public Trust clearance. The process for obtaining the Public Trust clearance will be handled by the federal government and could include additional background screening regarding criminal history, drug use, financial records, and a character assessment. If you are unable to obtain the Public Trust clearance, you will be unable to work on the RelativityOne Government product, and your employment, if still in effect, may be terminated. Obtaining Public Trust clearance offers an additional compensation differential.

Job Description and Requirements

Your Role in Action: Technical Skills/Responsibilities

  • Use SQL applications and tools to run basic SQL queries

  • Respond to customer questions, problems, and work requests on a daily basis

  • Develop an expertise in company products and services and the initiative to take an active role in sharing this knowledge with customers

  • Partner with senior level team members as needed to troubleshoot and resolve customer incidents

  • Have or develop the experience to capably perform the Technical Support Specialist position responsibilities

Policy and Procedure Skills

  • Follow appropriate procedures for creating, categorizing, updating, escalating, transitioning, and resolving tickets. Attention to proper detail when coding and documenting tickets is essential for accurate reporting and maintaining historical ticket data

  • Monitor assigned open tickets, contact customers, and update tickets on a timely basis

  • Provide responsive support to customers during normal shift hours, when scheduled for early and late shifts, and as identified for on-call or as requested by management. Early/Late shifts and on-call could be required of the qualified Technical Support Specialist staff

  • Complete all daily tasks and projects

  • Track time daily

Expectations of the Role

  • Provide excellent customer service using the communication methods designated by Relativity

  • Flexible to work a 12-hour Friday-Sunday shift from 8pm-8am CST with a 1-hour meal break, on-call schedule, or other time frames specified by management

  • Able to work an 8/9-hour Monday-Friday shift from 8am-5pm CST with meal break for the first 3 months of onboarding

  • Demonstrate initiative to learn new skills, such as SQL applications and tools to run basic SQL queries

  • Meet identified goals regarding customer service tech support metrics

  • Commitment to and consistent demonstration of core company values

Your Skills

  • Customer support experience

  • Customer-focused and ability to understand expectations

  • Direct experience supporting customers as a primary contact or lead using phone and email

  • Experience troubleshooting complex issues

  • SQL and Windows platform experience

  • Travel 10% of the time

Relativity is committed to competitive, fair, and equitable compensation practices.

This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.

The expected salary range for this role is between following values:

$54,000 and $80,000

The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.

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Data Coordinator, Government Audits and Appeals

19004 Bala Cynwyd, Pennsylvania Penn Medicine

Posted 5 days ago

Job Viewed

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Job Description

**Description**
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
**Data Coordinator, Government Audits and Appeals**
Job Summary:
+ The Data Coordinator, Government Audits & Appeals is responsible for the daily management and tracking of Government audit activity received by Penn hospitals, provider groups and alternative care settings. Under the direction of the Director of Hospital Compliance, Government Audit and Appeals, receives, reviews, and enters data into the audit tracking database according to established procedures. Ensures accuracy of all data recorded and performs database maintenance functions. Responsible for the data entry and organization of documents related to government audits, to include coding and medical necessity reviews. Logs medical record requests and audit results, pulls required information together in a timely manner, submits information to audit firms, coordinates appeals documentation, and tracks appeal status. Performs initial analysis of audit issues to identify patterns and areas of improvement throughout the health system. Balances competing priorities and multiple deadlines for audits and projects. Performs additional department duties, as needed.
Responsibilities:
+ Responsible for the data entry and organization of documents related, but not limited to, Office of the Inspector General (OIG), Recovery Audit Contractors (RAC), Medicaid Integrity Contractors (MIC), Zone Program Integrity Contractors (ZPIC), Comprehensive Error Rate Testing (CERT), Payment Error Rate Measurement (PERM), Medicaid Integrity Program (MIP) and/or Medicare Administrative Contractor (MAC) audits. Including receiving, compiling, and forwarding demand letters related to physician RAC audits to responsible hospital and practice personnel. Appropriately files audit documents for all entities.
+ Coordinates with Analyst, Government Audit and Appeals to ensure appropriate communication of audit requests and findings to Health Information Management, Patient Accounting, Billing Office personnel, Case Management, and other clinical/operational departments. Completes and processes various general forms including RAC Discussion request form, Reconsideration and Redetermination appeal forms, and third-party vendor appeal referral forms. Organizes appeal documentation sent by third party appeal vendor for internal records and tracking purposes.
+ Supports efforts with Patient Accounting and Compliance related to receipt and reconciliation of denial notices from the contractor and N432 RAC remarks. Reviews 835/837 data for payments or denials, interprets data and processes accordingly; confirms payments with Patient Accounting.
+ Maintains accurate tracking of requests for records, correspondence, actions, and outcomes. Monitors and ensures deadlines are met. Escalates issues to management accordingly.
+ Conducts initial analysis of audit reasons and patterns. Researches and provides applicable National Coverage Determinations (NCD) and Local Coverage Determinations (LCD).
+ Tests audit system enhancements and reports defects and system issues to management. Acts as a resource for troubleshooting with audit tracking software.
+ Demonstrate judgment and discretion when handling correspondence and documentation.
+ Provides up-to-date and accurate data for compliance reporting purposes.
+ Maintains confidentiality with respect to medical records and corporate documents (HIPAA, JCAHO, etc.)
+ Performs other general clerical and administrative duties for external audits, as needed.
+ Performs duties in accordance with Penn Medicine and entity values, policies, and procedures
+ Other duties as assigned to support the unit, department, entity, and health system organization
Education or Equivalent Experience:
+ H.S. Diploma/GED (Required)
+ 1+ year of experience with healthcare field (Required)
+ Knowledge of medical billing and medical terminology (Preferred)
Skills & Abilities:
+ Ability to use Microsoft Outlook
+ Ability to use Microsoft Excel
+ Ability to use Microsoft Word
+ Ability to adapt to change and handle multiple tasks in a complex environment.
+ Ability to work independently, take initiative, and demonstrate critical thinking skills.
+ Ability to maintain confidential information.
+ Ability to pay close attention to detail and follow through with action plans.
+ Ability to sit and view computer terminal for long periods of time.
+ High performance Quality Control at a minimum of 96% accuracy.
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work
We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
REQNUMBER: 281306
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US Government and International Contracts Manager

19014 Aston Mills, Pennsylvania Curtiss-Wright Corporation

Posted 18 days ago

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Job Description

**US Government and International Contracts Manager**
As a Contracts Manager your responsibilities are inclusive of US and International Customers, Regulatory, and Curtiss-Wright internal requirements. Job duties include Contract review and administration, and trade compliance, and multi-dimensional reporting. The position is in the Aston PA headquarters. The scope of responsibility includes direct control for the Aston PA facility and oversight duties for the Gente France facility. This position is onsite at Aston, PA.
**Location:** Aston, PA
**We Take of Our People**
Paid Time Off **I** 401K with Employer Match and Profit Sharing **I** Health and Wellness Benefits **I** Learning and Development Opportunities **I** Referral Program **I** Competitive Pay **I** Recognition **I** Employee Stock Purchase Plan ( **I** Inclusive & Supportive Culture ( Challenge**
**Bid and Proposal**
+ Review customer contract terms and conditions at proposal stage.
+ Advise management of business risk and legal risk clauses, in coordination with CW legal to classify as business risk vs. legal risk.
+ Participates as member of contract negotiation team in partnership with Sales, as a required approver of initial bids and final negotiated contracts.
+ Approves final contracts for execution.
+ Ensures compliance with all Customer, CW and regulatory requirements, ensures that all non-compliances are highlighted and appropriately approved / resolved.
+ Frequently engages directly with US and foreign customers and/or end user contacts and appropriately represents the Curtiss-Wright Company.
**Contract Review**
+ Reviews all contracts at proposal stage and all contract changes.
+ Generates a contract compliance matrix, highlighting legal and contract risks.
+ Flows compliance risks and non-conformances to appropriate management personnel for rectification or acceptance.
+ Ensures customers are aware and concur with final contract terms and conditions, drives changes or appropriate documentation of acceptance.
+ Ensures that all medium and high-risk terms and conditions are rectified and/or accepted and at the appropriate Delegation of Authority (DoA) level.
**Contract Administration**
+ Archives all contracts in a single archive, with clear indexing for ease of retrieval.
+ Ensures all contract changes are reviewed and approved as above and are flowed throughout the organization for proper implementation.
+ Ensures that contract changes in scope are appropriately costed and quoted to the customer, as appropriate in conjunction with Program Management (if so assigned).
+ Supports accounting to prepare correct monthly or milestone invoices in accordance with contract terms.
+ Administers documentation required for close-out of government contracts: close-out audits, final invoice, patent disclosures, disposition of surplus property and final release of claim, etc.
**Trade Compliance**
+ Ensures compliance with all US and as applicable foreign regulatory requirements.
+ Ensures Business Partners are authorized to operate on behalf of the company in compliance with internal standards and applicable laws including FCPA.
+ Delegation of Authority Compliance - ensures that all business unit contracts are following CW and internal Business Unit delegation of authority requirements.
+ May be requested to support compliance training per CW requirements for the Business Unit, records and reports as appropriate / required.
**Reporting**
+ Direct reporting to Finance Controller or Business Unit GM, with matrix reporting to CW Legal. Takes frequent direction from matrix reporting lines and facilitates coordinated communications across all functions. The Gente France facility has a commercial sales and contracts team for which this position will provide oversight. The position may have direct reports that are assigned, as necessary, to support functional responsibilities.
**What You Bring**
+ Minimum 10 years of experience negotiating and administering sales contracts to both the US and international governments customers.
+ Experience with trade compliance.
+ Experience with domestic and international government contracts for highly engineered defense articles.
+ Bachelor's degree required in a business discipline, an advanced degree is a plus.
+ Strong working knowledge of US regulatory requirements inclusive of FAR / DFAR, ITAR, TINA, EAR.
+ High degree of independent judgment, initiative, and discretion are required to effectively perform in the role. Requires the ability to anticipate potential problems and act quickly to avoid them without delaying progress of the project.
**Who We Are**
Our Values ( Social and Governance
Curtiss-Wright Arresting Systems / ESCO, a business unit of Curtiss-Wright's EMS Division, is a world leader in emergency arresting systems for military aircraft. With two facilities, located in Aston, PA (USA), and Gente, France, Curtiss-Wright Arresting Gear / ESCO specializes in land-based arresting systems.
For more information, please visit us at Curtiss-Wright EMS - Arresting Systems / ESCO (cw-ems.com) ( unsolicited agency submittals please. Agency partners must be invited to participate in a search by our_ **_Talent Acquisition Team ( )_** _and have signed terms in place prior to any submittal. Resumes submitted directly to any Curtiss-Wright employee or affiliate will not qualify for fee payment, and therefore become the property of Curtiss-Wright._
**Compliance Statement**
This position may require exposure to export-controlled information and subject to additional security screening. In the event information provided during the security screening reveals ineligibility to access export-controlled information, any offer of employment may be reconsidered or withdrawn.
Curtiss-Wright is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, sexual orientation, gender identity, physical or mental disability, age, ancestry, legally protected medical condition, family care status, marital status, religion, veteran status, national origin, or any other legally protected status. If you require accommodation during the recruitment process, please contact Talent Acquisition. ( )
**For US Applicants: EEO is The Law - click here for more information. ( you require accommodation due to a disability at any time during the recruitment and/or assessment process, please contact Talent Acquisition ( ) and we will make all reasonable efforts to accommodate your request.
**Join the WRIGHT Team!**
Over 95 years of growth, Curtiss-Wright is an integrated, market-facing global diversified industrial company and remains a technology leader through this legacy of innovation. Through three well-balanced segments - Aerospace & Industrial, Defense Electronics and Naval & Power, we remain focused on advanced technologies for high performance platforms and critical applications. Diversity, commitment to excellence and dedication to the spirit of pioneering innovation continue to drive the employees of Curtiss-Wright.
**Our Values**
What makes a world-class organization? It all begins with core values that provide a strong foundation for success. Simple in theory, the values of Curtiss-Wright are reflected in every aspect of our operations. To our employees, these are more than words on a wall - we all take these values to heart in our relationships with our customers and each other.
**Leadership**
We lead based on vision and strategic direction, empowering employees to reach goals through thoughtful and decisive action.
**Customer Focus**
We are committed to achieving total quality by meeting our customers' expectations and delivering products and services in a timely fashion.
**Teamwork & Trust**
Working in a spirit of trust and collaboration, we actively encourage employees to contribute their ideas and innovations to keep our company moving forward.
**Respect for People**
We believe that people are our most valuable asset and will always do the right thing in our dealings and interactions with all employees.
**Integrity**
We will act with the highest integrity in all of our business relationships and strategic partnerships.
**What We Offer Our Employees:**
**Opportunity:** As part of the Curtiss-Wright team, you have the opportunity each day to transform the way customers do business, as well as transform your career. Our entrepreneurial environment provides you with excellent experiences that enable you to develop your skills through stretch assignments and the opportunity to work with the best talent in the industry. You will have the opportunity to contribute from day one!
**Challenging Work:** The work we do here is not only challenging, but it is meaningful to our customers, our employees and the communities in which they live and work. You are given the chance to work on some of the most advanced technology projects in the world. Now that something to be proud of!
**Collaborative Environment:** The teamwork among our exceptionally talented people enables us to deliver some of the most advanced solutions to our customers.
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Associate Director, Government Reporting and Federal Contracting

19894 Wilmington, Delaware AstraZeneca

Posted 1 day ago

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Job Description

Associate Director, Government Reporting and Federal Contracting

Wilmington, DE

Hybrid Work- on average 3 days a week from office

At AstraZeneca, we turn ideas into life changing medicines. Working here means being entrepreneurial, thinking big and working together to make the impossible a reality. We're focused on the potential of science to address the unmet needs of patients around the world.

About the role

The Associate Director, Government Reporting and Federal Contracting is responsible for leading internal relationships and complex projects within AstraZeneca to provide critical and strategic analysis which model the potential impacts on Government Pricing calculations. This role is a subject matter expert of the methodologies, calculations, analysis, submission, and the interactions between each price type of federally mandated government pricing requirements for AstraZeneca including Non-Federal Average Manufacturer Price, Average Manufacturer Price, Best Price, Average Sales Price, 340B, and NAC FSS Annual Public Law for Specialty Biologics and Primary Care medicines.

This work includes influencing key decision-makers through education and financial modeling, on the choices of commercial pricing and contracting strategies to ensure feasibility of operations within the pricing calculations as well as the financial impact from the government pricing calculation results. You will need to fully understand legislative changes to drug pricing and AstraZeneca's commercial and government contracts to provide advice and mentorship on potential pricing and contracting strategies as appropriate. You'll partner with Account Teams on all government solicitations from bid through award through the contract lifecycle, product acquisitions and divestitures.

What you'll do

  • Serve as a contact liaison between Contract Operations, Government Pricing and key stakeholders. Maintain a detailed knowledge and understanding of entire book of business including pricing, contracting, strategies, customer designations, and initiatives around system and data enhancements.
  • Influence key stakeholder decisions within AstraZeneca on the impact of commercial pricing and contracting strategies to Federal Supply Schedule Contracts, Medicaid, Medicare, and 340B programs.
  • Be knowledgeable of all Managed Care contracting activity, including pulsing, bundling, bid grid discounts, etc. to understand potential impact on AMP, BP, ASP, 340B and unit rebate amounts used in state claims in accordance with CMS and Federal legislation.
  • Lead or support initiatives related to Legislative Drug Pricing change or other key projects and/or initiatives, ensuring that the Government Pricing team is prepared to implement new regulations, models and/or methodology changes as they are promulgated.
  • Partner with Associate Directors and Contract Directors within Contract Strategy and Operations to understand current contracting activity and be able to translate potential impact to Government Pricing calculations.
  • Develop and deliver Government Pricing training programs, including technical training for government pricing staff and managerial programs for pricing issues throughout AstraZeneca.
  • Attend industry meetings related to Government contracting and Medicaid as appropriate.
Essential for the role
  • Bachelor's degree; preferably in a relevant field (Marketing, Science, Economics or Finance)
  • 3+ years of pricing and government reporting experience
  • 5+ years of pharmaceutical or related healthcare business experience
  • Financial competence and modelling experience
  • Understanding of Market Access and Healthcare delivery
  • Analytical skills including problem solving, forecasting, contract development and financial modeling
  • Demonstrated abilities to influence without authority, lead teams and develop/foster relationships with senior leadership
  • Strong organizational and time management skills
Desirable for the role
  • Master's Degree in Business Administration
  • Multi industry marketing practice
  • Detailed understanding of AZ business model with specific knowledge of brand team operation, brand planning, contract operations, trade operations, financial reporting and sales model
  • Experience with Government Agencies and Legal
  • Experience with Pricing and Reimbursement


Office Working Requirements

When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.

Are you interested in working at AZ, apply today!

AstraZeneca is an equal opportunity employer that is committed to diversity and inclusion and providing a workplace that is free from discrimination. AstraZeneca is committed to accommodating persons with disabilities. Such accommodation is available on request in respect of all aspects of the recruitment, assessment and selection process and may be requested by emailing

#LI-Hybrid

Date Posted
06-Aug-2025

Closing Date
19-Aug-2025
Our mission is to build an inclusive environment where equal employment opportunities are available to all applicants and employees. In furtherance of that mission, we welcome and consider applications from all qualified candidates, regardless of their protected characteristics. If you have a disability or special need that requires accommodation, please complete the corresponding section in the application form.
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