55,058 Ground Staff jobs in the United States

Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you’ll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places.

The Ground Service Agent works in a fast-paced environment performing activities related to working on the airport ramp and keeping flights running smoothly and safely. 

• Load and offload luggage and cargo, transporting to various airport locations.
• Distribute all paperwork to flight crews including fuel slips, load plans, cargo manifests and flight releases.
• Marshals and pushes back aircraft.
• Prepares weight and balance forms and ensures load integrity by inputting accurate commodity codes and weights into a data entry system.
• Service aircraft as necessary to include lavatory, potable water, aircraft grooming, deicing and security searches.
• Operates and/or drives multiple types of equipment, such as belt-loaders, tugs, air-start units, bag carts, lavatory carts and deice trucks.
• Execute aircraft tow operations if required.
• Performs other duties as assigned.
   

For a preview of a day in the life of a Horizon Ground Service Agent, view the video below. 

If you are unable to view the video click here.

Required  

• Strong written and verbal communication skills.
• Ability to juggle multiple tasks in a fast-paced environment.
• Must have a valid unexpired driver’s license issued by a US state, a US territory or the District of Columbia.
• Ability to consistently lift 50 pounds.  
• Must be able to stand for long periods of time.
• Must be able to bend, stoop, squat, reach and grasp.
• Ability to perform basic mathematics.
• Ability to work a flexible schedule including nights, weekends and holidays. 
• Ability to participate in paid training that may require overnight travel.   
• Ability to obtain USPS Mail Handling Certification.
• Ability to obtain airport security clearance.
• Ability to communicate in English, high school diploma or equivalent, minimum age of 18, and authorization to work in the U.S.

Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated. 

Embody our values to own safety, do the right thing, be caring and kind, and deliver performance.

Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

• Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
• Comprehensive well-being programs including medical, dental and vision benefits
• Generous 401k match program
• Quarterly and annual bonus plans
• Generous holiday and paid time off 

For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits.

Equal Employment Opportunity Policy Statement  

It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.   

We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.  

We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (“Section 503”) and the Vietnam Era Veteran’s Readjustment Assistance Act of 1974 (“VEVRAA”).  All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities.   

To implement this policy, we will: 

(1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories; 
(2) Ensure that employment decisions are based only on valid job requirements; and 
(3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. 

Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions  of VEVRAA. 

Government Contractor & Department of Transportation (DOT) Regulations 
Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT – regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn. 

Company DescriptionCompany Description: CareFlite is a 501(c)(3) nonprofit ambulance service sponsored by Baylor Scott & White Health, JPS Health Network, Methodist Health System, Parkland, and Texas Health Resources. CareFlite provides medical transport by helicopter, airplane, and ground ambulance, and non-medical transport via wheelchair van.Job DescriptionThis position has primary responsibility for the delivery of safe, high quality advanced emergency care to patients transported by CareFlite's Ground Division.This position requires a personal commitment to CareFlite's mission and core values and the willingness to demonstrate those core values in all activities performed for CareFlite or while representing CareFlite.PRIMARY FUNCTIONResponsible for the safe operation of the emergency vehicle in accordance with federal, state and local laws and regulations, as well as CareFlite Policies and Procedures.Demonstrates working knowledge of all medical and non-medical equipment, which is part of the ambulance.Performs routine maintenance check on assigned vehicle at the beginning of each shift. Reports and documents maintenance performed and service required, if any.Assists flight crew in loading and unloading patients for the CareFlite helicopter and for fixed wing aircraft. Adheres to all aviation safety requirements in the performance of these duties.Responsible for ensuring that CareFlite is perceived by its customers in a positive manner by conduction all interaction in a professional and courteous manner.Communicates positively with patients, family members and medical personnel. Ensures that all individuals involved in the transport are fully informed of pertinent details related to the transport.Accommodates family members to the extent possible without jeopardizing the safety of the patient mission or other CareFlite personnel.Provides CareFlite Communication center with information required to initiate, track and close out the mission.Meets special medical and/or comfort needs of patients to ensure that their transport is a positive experience.Responsible for participating in the delivery of non-emergency and emergency patient care in accordance with CareFlite Clinical Practice Guidelines.Completes appropriate clinical assessment of patients and reports medical condition to receiving facility personnel and/or family.Completes appropriate records to accurately report patient condition at time of transport and to record services rendered by CareFlite personnel before and during transport.Ensures that assigned vehicle is adequately stocked and cleaned according to CareFlite policies and procedures.Incumbent(s) will actively participate in quality assurance/improvement activities as directed by their supervisor. Each incumbent will acquaint themselves with the quality assurance surveys and/or quality improvement projects, which affect their practice and adhere to the standards or changes implemented. Each incumbent will provide feedback in a positive proactive manner on quality assurance/improvement activities, which impact their practice.Incumbent(s) will search out opportunities to utilize their free time while on duty to improve their professional skills or participate in work related projects, such as public relations with facilities.Incumbent(s) will identify efficiency or cost saving ideas in a timely manner to their immediate supervisor.Supports assigned partner by sharing in the delivery of patient care, lifting of patients and/or equipment, documentation of transports, and stocking, cleaning and maintenance of assigned vehicle.Incumbent(s) will focus their efforts on supporting their co-workers at all times.Incumbent(s) will be tolerant of diversity within the work setting and will address co-workers in a respectful manner at all times. Personal issues will be addressed outside the workplace. Constructive criticism of a co-worker or supervisor will be offered in a private setting and delivered in a positive and respectful manner.Incumbent(s) manage their time appropriately to ensure that all areas of their job responsibilities are adequately covered. Actively seeks out additional assignments or assists co-workers with their tasks when they have completed their assigned tasks.Have active listening skills. Communicates to co-workers and the public in a clear, concise and positive manner, both orally and in writing.Demonstrates a positive approach to problem solving and utilizes the chain of command appropriately to resolve work related issues.Possesses and demonstrates sound judgment and objectivity in decision-making, including sound airworthiness determinations/clinical determinations/business determinations.Initiates work independently without direction and can be relied upon to complete tasks without continual supervision.Maintains personal knowledge of area of expertise through industry contacts, review of pertinent literature (manuals) and utilization of available educational resources.Maintains professional appearance.Maintains ethical, courteous and professional behavior, which reflects favorably on CareFlite. Adheres to the CareFlite Code of Ethics and Professional Conduct.Monitors own areas of strength and weakness; and seek out opportunities and/or guidance for improvement. Seeks appropriate channels for personal and professional development.Demonstrates flexibility and has the ability to respond to changing priorities.Demonstrates changes in behavior or attitude following constructive guidance.Deals with conflict in an appropriate and effective manner.Exhibits a positive attitude in support of CareFlite and CareFlite/hospital management. Refrains from making negative comments about CareFlite, hospital and/or staff.Written and oral communications are clear and concise.Attends staff meetings as required by policy.QualificationsQUALIFICATIONS, KNOWLEDGE & EXPERIENCE REQUIRED:Must be 18 years of age or olderHigh school diploma or its equivalentCurrent State of Texas certification as an Emergency Medical Technician-Paramedic.Current Advanced Cardiac Life Support CertificationCurrent Basic Life Support CertificationCurrent PHTLS Certificate or obtained within 6 weeks of hireCurrent PALS Certificate or obtained within 6 weeks of hireCurrent Dallas City Ambulance Attendant Driver permitCurrent Texas Class C driver's licenseAbility to effectively communicate Verbal / Written English2 Years' experience in Emergency Medical Services preferredPHYSICAL AND MENTAL REQUIREMENTS:Ability to make decisions, which have moderate impact on immediate work unit.Ability to understand, remember and apply oral and/or written instructionsMust be able to see and speak with customers and observe equipment operationOccasionally perform tasks while standing and walking up to 100% of timeExamine and assess the skin and other abnormalities through sight, touch and smellReach, bend, kneel and have high level of manual dexterityWill often be required to lift and carry up to 25 pounds or moreFast paced environment with frequent interruptionsAbility to coordinate activities closely with others in stressful situationsAbility to take direction and adapt to changing situations/job dutiesFrequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogensRequired to wear Personal Protective Equipment while performing specific tasks or in certain areas.Additional InformationAll your information will be kept confidential according to EEO guidelines. The statements contained in this position description reflect the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered a detailed description of all the work requirements that may be inherent in the position.

Ground Person - What Will You Do?

• Perform general labor duties which include shoveling and site preparation.
• Operating small equipment to maintain sand production.
• Assist in repair and maintenance of plant.
• Keep all work areas clean and clear of debris.
• Assist in other areas of the operations as necessary and perform other duties as assigned. 
• Learn more about the Materials & Aggregate Industry in PA

Requirements - Who Are We Looking for?

• Positive attitude and willingness to grow and learn.
• Team Mindset - "The NESL Way"
• Focus on Safety, Quality, and Accuracy
• Experience in construction or manufacturing is a plus, but not required.
• High School Diploma or GED.
• Valid driver's license and meets NESL's driving standards.

Why Apply?

• Competitive Benefit Package - Medical, Vision, Dental, 401k, Vacation, Life Insurance, etc
• Winters Off (Certain Positions) – Due to the seasonality of our work, some positions enjoy winters off while still maintaining year-round benefits.
• Career Growth - We pride ourselves in developing coworkers and promoting from within.
• Stable Industry - Our materials are in high demand year over year.

Ground Person - What Will You Do?

• Perform general labor duties which include shoveling and site preparation.
• Operating small equipment to maintain HMA plant production.
• Assist in repair and maintenance of HMA plant.
• Keep all work areas clean and clear of debris.
• Assist in other areas of the HMA plant as necessary and perform other duties as assigned. 
• Learn more about the Materials & Aggregate Industry in PA

Requirements - Who Are We Looking for?

• Positive attitude and willingness to grow and learn.
• Team Mindset - "The NESL Way"
• Focus on Safety, Quality, and Accuracy
• High School Diploma or GED.

Why Apply?

• Competitive Benefit Package - Medical, Vision, Dental, 401k, Vacation, Life Insurance, etc
• Winters Off (Certain Positions) – Due to the seasonality of our work, some positions enjoy winters off while still maintaining year-round benefits.
• Career Growth - We pride ourselves in developing coworkers and promoting from within.
• Stable Industry - Our materials are in high demand year over year.

Ground Person - What Will You Do?

• Perform general labor duties which include shoveling and site preparation.
• Operating small equipment to maintain HMA plant production.
• Assist in repair and maintenance of HMA plant.
• Keep all work areas clean and clear of debris.
• Assist in other areas of the HMA plant as necessary and perform other duties as assigned. 
• Learn more about the Materials & Aggregate Industry in PA

Requirements - Who Are We Looking for?

• Positive attitude and willingness to grow and learn.
• Team Mindset - "The NESL Way"
• Focus on Safety, Quality, and Accuracy
• High School Diploma or GED.

Why Apply?

• Competitive Benefit Package - Medical, Vision, Dental, 401k, Vacation, Life Insurance, etc
• Winters Off (Certain Positions) – Due to the seasonality of our work, some positions enjoy winters off while still maintaining year-round benefits.
• Career Growth - We pride ourselves in developing coworkers and promoting from within.
• Stable Industry - Our materials are in high demand year over year.

• Managing the day-to-day field activities to ensure that the project milestone dates and overall schedule completion date is met. This is a continuous supervision of all work within the project.
• Creating short-interval look-ahead project schedules that make sure that upcoming events are communicated, tracked and are being proactively attended to. Identify issues that could lead to problems and facilitate solutions
• Managing the project site safety plan which includes creating and maintaining a culture that values safety, health and cleanliness.
• Managing and coordinating the work to ensure that it is constructed in an orderly and deliberate manner that is consistent with the standard-of-care set forth in the contract documents that is viewed by industry as an effort that is consistent with best-practices standards
• Establishing and maintaining all dimensional controls for the project to include the use of third party survey and layout personnel when appropriate
• Verifying that all work is installed in a workmanlike manner (i.e.: plumb, level, straight, etc.)
• Obtaining all inspections and ensuring that the quality aspects of the physical work are fully documented
• Ensuring all aspects of the project are compliant with all contract terms and legal requirements that govern the project and the community in which the project(s) takes place
• Administering client specific programs, such as Landlord/Site Rules and Regulations, Safety, Site Specific Security, etc.
• Conducting and/or attending pre-construction, progress and other project and staff meetings
• Managing self-performed activities to ensure that work is being performed within the established project budget
• Managing changes in project scope to ensure that the most recent documents are being used at all times to prevent avoidable rework
• Administering contracts, subcontracts, purchase orders and other agreements to ensure that the scope, terms and conditions are consistently and proactively being met
• Managing the punch list and project closeout process to assure timely completion
• Maintaining daily paperwork such as timecards, field reports, schedule updates and Email correspondence
• Providing timely and cordial interaction with supporting work groups, such as the client's internal IS department, vendors, security, etc.
• Complete project schedules for proposals, review estimates, assist in creating proposals, participate in interviews, etc.
• Engaged in marketing and obtaining projects
• Other duties may be assigned as need to support the goals of the company

• Must have previous experience handling tilt up and ground up commercial construction projects.
• Must have Tenant Improvement (TI) experience.
• Experience in automobile dealership builds is a major plus
• AS degree in Construction Management or similar or a Journeyman status in a building trade from an accredited organization (i.e. Carpenter) AND demonstrated experience of progressive responsibility supervising construction
• A demonstrated understanding of construction means and methods associated with the renovation and construction of commercial and institutional buildings and site work related thereto
• Proficiency with spreadsheets, Email, scheduling, Microsoft Office and other software used in the construction industry.
• Current safety credentials to include OSHA 30 1, 1st Aid and CPR

• Understands the sequencing of work and the strategy of creating effective project schedules
• Understands project control and change order management

• Excellent listening and communication skills
• Ability to identify and resolve complex problems
• Has strong problem-solving skills that involve a bias to work within established systems and the agility to work outside of the system when necessary to get timely results

• Is goal oriented and can react quickly to challenging circumstances to achieve the desired end results
• Is proactive, looks for problems that could impede progress and relentlessly takes responsibility for solving them
• Is committed to doing quality work the first time with little or no need for re-work
• Works to meet or beat schedules and is driven to bring closure to avoid long punch lists

• Effective participation in a team environment and has the ability to lead effective field teams and to inspire others to their best
• Is aggressive, however, fair and reasonable in all business dealings involving clients, subcontractors, and co-workers (understands win-win contracting)
• Is an effective communicator, active listener, recognizes diverse perspectives and is capable of facilitating synergy and collaboration
• Has the ability to confront difficult situations and manages them to a successful conclusion
• Is organized and produces a paper trail that can be easily understood by a third party and
• Embraces life-long learning, strives to stay current with new industry trends and practices

• Medical Insurance
• Dental Insurance
• Vision Coverage (eye exams through medical insurance)
• Life Insurance
• Education Assistance
• Flexible Spending Account (FSA)
• 401(k) Plan
• Vacation and Sick Pay
• Holiday Pay
• Home and Auto Insurance
• Wellness Program