140,286 Guest Service Representatives jobs in the United States

Benefits: Bonus based on performance Employee discounts Flexible schedule Opportunity for advancement Paid time off Training & development At Nothing Bundt Cakes in Anaheim Hills, we refer to our guest services representatives as Joy Creators! A Joy Guest Service, Representative, Service, Guest, Restaurant, Retail

Handle all incoming calls into the centralized company phone number. Maintain client file database. Create new bookings with strong keyboarding skills. Confirm guests with upcoming appointments. Document all booking modifications. Complete project wo Guest Service, Guest, Call Center, Representative, Remote, Service, Retail, Beauty

As Guest Service Representative , you are the first and last impression on our guests. You are responsible for check-in, check-out, front desk operations, market sales and all other guest interactions. You strive to exceed established standards at every opportunity and take pride in the overall look and feel of the front desk, lobby, and surrounding areas. If you are friendly, personable, and have a talent for connecting with individuals from all walks of life, this may be just the job for you! This is currently a part time opening for evening shifts (approximately 16-20 hours).

RESPONSIBILITIES

• Ensure every guest is greeted and welcomed in a unique and personable way upon arrival.
• Book guest hotel reservations.
• Register guests to the hotel, verifying reservation, personal information and securing

Job Type

Part-time

Description

Summary of Duties:

Perform quality work within deadlines with or without direct supervision. Interact professionally with other team members, customers, and suppliers. Work effectively as a team contributor on all assignments. Work independently while understanding the necessity for communicating and coordinating work efforts with other team members and organizations. Maintain strict privileged, proprietary, guest, and employer confidentiality during and beyond the term of my employment. Adhere to all work rules, policies & procedures, and safety standards.

Position Purpose:

To provide accurate, efficient, and courteous cashier services to guests.

Knowledge, Skills, and Abilities:

• Courteously and accurately redeem winning tickets for guests upon request and complete all paperwork associated with each transaction.
• Make changes for guests and exchange casino tokens, or redeem coupons as needed.
• Maintain a zero-balance cash drawer at the end of each shift.
• Prepare and forward all paperwork to accounting in a timely manner.
• Learn the duties and responsibilities of the vault clerk in order to perform vault services for guests and employees.
• Become knowledgeable of and perform all duties in compliance with Title 31 regulations and departmental procedures.
• Report all variances to the shift supervisor.
• Promptly and tactfully respond to guest requests and complaints, communicate all guest complaints and suggestions to the Lead Guest Services Representative.
• Responsible for securing and maintaining monies and other items of cash value.
• Be familiar with casino events and promotions in order to accurately inform guests.
• Comply with tip reporting procedures.
• Obtain and maintain a gaming license.
• Perform other duties as assigned.

• Must be at least 18 years old.
• High school diploma or equivalent required.
• Computer skills required.
• Previous cash handling and customer service experience preferred.

• Must be able to obtain and maintain the required Gaming License.

At Nothing Bundt Cakes, the Guest Services Representative sweetens up the place,setting the mood and making a stop in the bakery an event worth posting about. Youllget to play party planner by helping guests order the right cake for their celebratio Guest Service, Representative, Guest, Service, Bakery, Restaurant, Retail

A Guest Services Representative is passionate about providing remarkable guest service at the Guest Service Counter by offering convenient, specialty products and services not offered by traditional grocery retailers (i.e. Money Orders, Western Union Guest Service, Representative, Service Manager, Guest, Retail, Grocery, Cashier

Everyone is hiring, so why should I consider working at Nothing Bundt Cakes? If you're looking for a place where their priorities are their people, a mission/purpose of giving back and profit (the goal is to make money to invest in the first two priorities of people and purpose) then this might be a good place to consider. If you are looking for a place that believes more in the "WE" than the "ME" then you'll fit right in. Are you looking for a place that operates "normal" hours that allows you a life (Monday-Saturday 9am-7pm; Closed on Sundays) then consider joining our "bundt" family (aka Ohana).

We invite a very special kind of person to become part of our bakery family. We know that qualities like sincerity, warmth, hard work and a little humor will take you far when you're with the right people. Since opening our doors in March 2017, we've been able to donate over $200,000 worth of cake and financial donations to awesome West Michigan non-profit organizations.

• Availability Mondays, Tuesdays, Wednesdays, Thursdays, Fridays and Saturdays
• Ability to live our values - "Ohana" (Hawaiian for family), Deliver Excellence, Servant's Heart, Spirit of a Champion & Making Genuine Connections
• Past retail, restaurant and/or bakery experience preferred
• Possess a strong sense of teamwork
• Attention to detail is a must
• Ability to follow instructions
• Has integrity and takes initiative
• Works well under pressure
• Outgoing and friendly personality
• Multi-tasking ability
• Strong sales ability
• Strong sense of urgency
• Genuine care for others' needs
• Ability to work off-site events and assist with marketing

• Abide by all bakery policies and procedures
• Assist other departments when necessary
• Introduce walk-in guests to the bakery and products using a Guest Tour
• Suggest creative solutions to guests with walk-in orders
• Suggest the purchase of add-ons and retail to make the product a complete experience
• Assist phone-in guests with their orders
• Give cake presentations while performing quality control tests
• Operate and balance the POS with accuracy and efficiency
• Keep samples available during operating hours
• Have current and complete knowledge of prices, products and promotions
• Keep retail area clean, swept and neatly merchandised throughout the day
• Dust all retail surfaces at least twice per week, including counter tops and POS stations
• Ability to support crafting department
• Track inventory

Compensation: $14.00 per hour

From "Happy Birthday" to "Just Because," Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections.

With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family!