905 Guest Services jobs in Fairview

• Supports customers by answering phone calls, greeting, and assisting them in person.

• Assists customers in the self-registration process.

• Sells karting options including up-selling races & specials.

• Sells memberships, arcade cards, snacks, apparel, parties, etc.

• Takes payment of cash, credit cards, and coupons for specials, etc.

• Schedules and places customers into races, groups, and teams.

• Opens/closes cash registers, reconciles register drawer at shift close, balances transactions.

• Prepares merchandise displays, Re-stocks food and apparel and maintains inventory.

• Sets up Retail parties and small group events and provides attentive customer service.

• Acts as Event Coordinator for Birthday parties and other retail events.

• Develops Daily To-Do lists and accomplishes tasks as time permits.

• Opens and Closes Shifts with attention to preparation and readiness for the following shift.

• Always keeps venue in premier condition - completes all opening and closing duties.

• Adheres to safety regulations and industry standards.

• Must be available on weekends as needed.

• 1+ years of customer service experience in hospitality, entertainment, or retail

• High School diploma or G.E.D from an accredited institution.

• College attendance working towards a degree is preferable with flexible hours available.

• Helpful, friendly, and patient attitude and disposition with ability to SMILE at all times.

• Excellent interpersonal and communication skills and a great team player

• Ability to accurately record information with strong attention to detail.

• Able to multi-task and problem solve.

• Able to work 15 to 28 hours per week including weekends and holidays.

• Make RPM Raceway the best experience for every racer that walks through our door.

• Must be 18+

• Thrive in a Dynamic Environment: You possess an appetite for working in a fast paced, high growth environment

• Delivering Exceptional Service: A proven track record of going above and beyond for customers.

• Building Rapport: Creating positive connections with people from diverse backgrounds.

• Problem-Solving: Quickly finding solutions to challenges and exceeding guest expectations.

• Driven Learner & Team Player: You are ambitious, eager to learn and a natural team player

• Positive Energy & Collaborative Spirit: You exude and create positive energy

• Safety First: Uphold safety regulations and industry standards to keep everyone safe.

• A culture that provides you a sense of belonging

• Competitive pay that values your contributions

• Incentives

• Paid holidays

• Travel Perks

• Racing & Entertainment Perks

• Health/Life Insurance

• 401k

• Paid Time Off

• Dental/Vision

Extended Stay - JobID: 5001134935906 (Front Desk Agent / Concierge) As a Guest Services Rep at Extended Stay, you'll: Assist guests at all times and respond to guest requests with diligent follow through; Assist and provide reasonable accommodations in response to guest requests; Process reservations, registration, payment, and departures following company guidelines; Collect relevant guest information for potential sales leads.Hiring Immediately >>

The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests in and Guest Service, Guest, Reservations

Extended Stay - JobID: 5001131391306 (Front Desk Agent / Concierge) As a Guest Services Rep at Extended Stay, you'll: Assist guests at all times and respond to guest requests with diligent follow through; Assist and provide reasonable accommodations in response to guest requests; Process reservations, registration, payment, and departures following company guidelines; Collect relevant guest information for potential sales leads.Hiring Immediately >>

• Responsible for representing Simon to guests by providing high quality, efficient, friendly and energetic service
• Delivers on all Simon Service initiatives and delivers excellent service to guests
• Oversees daily financial management (including responsibility for own deposit and reconciliation) of all initiatives sold at Simon Guest Services and other mall programs
• Responsible for maintaining a professional physical appearance of Simon Guest Services including marketing materials; signage, displays, and ensuring that all displayed information is current and relevant
• Ability to respond to guest and retailer inquiries and advise on the appropriate resolution
• Implements and follows all cash handling procedures per corporate guidelines for the POS and all Simon income-generating initiatives
• Ability to capture additional information from consumers transacting or not transacting at Simon Guest Services (e.g. email or mobile information, charity donations
• Provides support and assistance to co-workers and to other departments as requested by supervisor; participates in team meetings and efforts to implement the center's projects and achieve the center's goals
• Ensure compliance with all policies and procedures pertaining to Simon programs including Simon Youth Foundation, Blackhawk Retailer Program, Gift with Purchase programs and other initiatives
• Responsible for executing on all tourism initiatives (including individual and group tours), VIP Shopper program enrollments and tracking, and other programs unique to specific centers
• Maintains confidentiality and follows the code of ethics

• A high school diploma or equivalent
• 1-2 years of customer service or sales background
• The incumbent must be articulate, outgoing, and present a professional, pleasant, and courteous appearance at all times
• Must be at least 18 years of age
• Ability to spend 100% of his/her time on their feet when providing services to all internal and external guests
• Ability to effectively perform multiple tasks for up to 5 hours at a time
• Ability to work a flexible schedule including weekdays, weeknights, weekends, and holidays

The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests in and Guest Service, Guest, Reservations

Extended Stay - JobID: 5001136174806 (Front Desk Agent / Concierge) As a Guest Services Rep at Extended Stay, you'll: Assist guests at all times and respond to guest requests with diligent follow through; Assist and provide reasonable accommodations in response to guest requests; Process reservations, registration, payment, and departures following company guidelines; Collect relevant guest information for potential sales leads.Hiring Immediately >>

ASM Global - JobID: R100115008 (Front Desk Agent / Concierge) As a Guest Services Representative at ASM Global, you'll: Greet and welcome guests at various events and venues; Provide accurate information about the event or venue, including schedules, seating arrangements, and amenities; Assist guests with ticketing, seating, and any special requests; Handle customer inquiries, complaints, and feedback; Maintain a clean and organized work area, including ticket booths, information desks, etc; Collaborate with team members to coordinate crowd control, emergency procedures, and overall event safety.Hiring Immediately >>

• Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests.
• Assists and responds to guest requests with diligent follow-through.
• Job functions include empowerment to resolve guest issues through the Make it Right process. The GSR must embrace ESA's service culture and treat all guests and associates with the utmost of respect and kindness.
• Must be able to process reservations, registration, payment, and departures in accordance with company guidelines and procedures.
• Handle collection efforts of all in-house balances. The GSR is responsible for maintaining all cash, credit card and city ledger accounts at the property.
• Setup, maintain, and takedown of breakfast display in timely manner.
• Maintaining an organized and clean work area behind the front desk, in the lobby, and in guest common areas in compliance with company standards.
• Selling the value of ESA to all inquiries (via telephone and in person) and striving to convert them into reservations and occupied rooms in compliance with company standards.
• Collecting relevant guest information in accordance with guidelines, probing for potential sales leads, and identifying sales opportunities.
• Periodic tours of the property to ensure the property is meeting brand standards.
• Assists and provides reasonable accommodation in response to guest requests whenever possible and practical
• Compliance with all company policies and procedures, including but not limited to adhering to key control policy, the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities.

• Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.

• Engage in cross training in housekeeping and laundry areas to provide assistance as needed.

• Other tasks as assigned by the management team.

• Weekly Pay!
• Competitive Wages
• Great working environment
• Employee Recognition Programs
• Vision Insurance
• 401(k) Savings Plan
• Employee Assistance Program (EAP)
• Employee Perks Program offering discounts to major companies

• Understand and communicate in English proficiently to interact with guests, associates and outside vendors.

• Proficient operation of the property management system technology. Requires the ability to work through all shift reports and perform the audit function when necessary and assigned.

• Understand and comply with documents such as safety rules, operating and maintenance instructions, and procedure manuals.

• Complete routine reports and correspondence.

• Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals

• Apply good judgment at all times.

• Manage problems, address and solve guest-related issues.

• High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.