334 Guest Services jobs in Henderson
Guest Services Associate
Posted today
Job Viewed
Job Description
We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.
Job Summary
Fast, fun, and friendly are the main characteristics of this position. Checking in guests during peak hours, showing that classic "customer service" smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position.
These are 8 hour shifts that range from 11am-7pm to 2pm-10pm.
Responsibilities:
- Ensure that all guests are being treated in an efficient and courteous manner and that all standards are being applied by all staff members.
- Address all guest concerns and ensure follow up is complete
- Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest expectations.
- Supervise the activities and the service levels of the bell staff to ensure that the arrival, departures and all other guest contact are conducted in an efficient and friendly manner.
- Highly organized.
- Must possess a thorough knowledge of guest service and satisfaction.
- Requires good communication skills, both verbal and written.
- Most tasks are performed in a team environment with the employee acting as a team leader.
- Must possess basic computational ability.
- Must possess basic computer skills.
- Medical, Dental, and Vision options for full-time employees
- Paid time off and 401(k) for full-time employees
- All employees get discounts on hotels across the country! Get franchise rates at all hotels within the same brand plus discounts on other hotels managed by ZMC Hotels
- Regular opportunities for bonuses
- $250 referral bonus for you and a referred associate
- DailyPay: access to your already earned wages before payday
- Opportunities for upward mobility and growth within the company
Compensation: $4.70 - 15.70 per hour
We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.
Guest Services Manager
Posted 1 day ago
Job Viewed
Job Description
Lead all aspects of the Guest Services Department with a focus on cleanliness, professionalism, and team performance. Ensure top-tier service is delivered to every guest, every day. Supervise and maintain daily operations of the bag drop, cart stagin Guest Service, Manager, Department Leader, Guest, Operations, Leadership, Retail
Guest Services Manager
Posted 1 day ago
Job Viewed
Job Description
Join to apply for the Guest Services Manager role at Rio Hotel & Casino Las Vegas 2 days ago Be among the first 25 applicants Join to apply for the Guest Services Manager role at Rio Hotel & Casino Las Vegas What You’ll Do The Guest Services Manager will work closely with the Resort Operations Manager to ensure the daily operations of the Front Desk run smoothly, while supervising the Front Desk Team Members, resolving guest challenges, fostering positive morale, and exceeding guest service expectations at every opportunity. This role requires a deep understanding of Front Office operations, property management systems, collaboration with other departments, developing future hotel leaders, and the ability to problem solve and overcome obstacles with grace and poise. What You’ll Do The Guest Services Manager will work closely with the Resort Operations Manager to ensure the daily operations of the Front Desk run smoothly, while supervising the Front Desk Team Members, resolving guest challenges, fostering positive morale, and exceeding guest service expectations at every opportunity. This role requires a deep understanding of Front Office operations, property management systems, collaboration with other departments, developing future hotel leaders, and the ability to problem solve and overcome obstacles with grace and poise. ROLE EXPECTATIONS Responsibilities Include, But Are Not Limited, To The Following Delivering Service: passion for going beyond service expectations at every opportunity, exceeding our guest and team member’s expectations for how they are treated while at The Rio. Departmental Collaboration: Collaborate with property leadership teams, including Food & Beverage, Convention Sales, Entertainment, Retail, Casino Marketing, CRM, Hotel, Revenue Management, and Human Resources to ensure a seamless, positive guest and team member experience. Process Management: Develop Standard Operating Procedures and manage the compliance and adherence to those procedures while constantly looking for areas to improve. Inventory Management: Coordinating efforts with the Group, Sales, Casino, VIP, and Reservations teams to ensure that room inventory is properly managed and assigned throughout the day, while maximizing the opportunity for room revenue generation. Team Leadership: Help build and lead a high-performing Front Desk team. Provide guidance, mentorship, and support to team members, fostering a collaborative and results-driven culture. Tasks would include, but are not limited to interviews, schedules, training modules, coaching sessions, and performance reviews. Budget Management: Assist HOM and ROM in the development and management of all Front Desk budgets, ensuring efficient allocation of resources and cost-effective Front Desk initiatives while protecting the Guest and Team Member experience. Performance Metrics and Reporting: Define key performance indicators (KPIs) to measure the effectiveness of Front Desk efforts. Regularly report on Front Desk performance and provide insights and recommendations for improvement. Compliance: Ensures compliance with all policies and procedures, specifically related to Front Desk. Supervisory Responsibilities This position supervises Front Desk Lead Clerks and Front Desk Clerks. Requirements Minimum one to two years of experience in hotel operations, preferably front office, with supervisory experience. Ability to effectively communicate in one-on-one, small group, and large group settings. Must be comfortable with interacting and continual communications with C-level, VP and other senior management level positions. Ability to write effective letters, memos, presentation decks, and SOPs. Ability to read, analyze, and interpret complex documents, such as financial reports, occupancy forecasts, collective bargaining agreements, and legal documents. Ability to respond to inquiries or complaints from team members at all levels, guests, regulatory agencies, or members of the business community. Ability to define problems, collect data, establish facts, and draw valid conclusions. At least 21 years of age. Preferred Previous leadership experience in Hotel Operations, or related fields. CERTIFICATIONS, LICENSES, REGISTRATIONS Must be able to qualify for licenses and permits required by federal, state, and local regulations. PHYSICAL DEMANDS Must be able to sit, stand or walk for extended periods of time with frequent bending, stooping, and lifting. Must be able to regularly lift and/or move up to 10 pounds and occasionally up to 25 pounds unassisted in the performance of specific tasks as assigned. Must have the ability to push, pull, reach, bend, twist, kneel and balance when performing job duties in varying work areas such as confined spaces. WORKING CONDITIONS Work is performed indoors in a climate-controlled environment and exposed to various environmental factors such as but not limited to noise, dust and smoke. Close spaces while working with others. Able to work in outside weather conditions when needed. PAY RANGE The position salary is $52,000 annually. Dreamscape is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Dreamscape makes hiring decisions based solely on qualifications, merit, and business needs at the time. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Other Industries Gambling Facilities and Casinos Referrals increase your chances of interviewing at Rio Hotel & Casino Las Vegas by 2x Sign in to set job alerts for “Guest Services Manager” roles. North Las Vegas, NV $0,000.00- 100,000.00 1 hour ago North Las Vegas, NV 16.00- 18.00 2 weeks ago Henderson, NV 85,000.00- 90,000.00 3 weeks ago Quick Service Restaurants (QSR) Assistant General Manager - FUTURE OPPORTUNTIES Las Vegas, NV 60,000.00- 75,000.00 3 weeks ago Las Vegas, NV 60,000.00- 75,000.00 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Guest Services Coordinator
Posted 7 days ago
Job Viewed
Job Description
Responsibilities:
- Manage daily attendance tracking and maintain accurate records of training participation.
- Organize and update daily sales rotations, ensuring smooth coordination with Sales and Marketing teams.
- Welcome guests for their sales presentations, assigning team members and applying proper coding.
- Support guests with vacation planning by coordinating show and dinner arrangements.
- Reconcile premiums for all departments and issue reimbursements for transportation expenses.
- Collaborate with the Transportation Team to facilitate guest pick-ups, drop-offs, and delivery of materials between locations.
- Monitor and stock kitchen supplies, maintaining inventory levels.
- Ensure refreshment areas are clean, fully stocked, and ready to provide an enjoyable experience for guests.
- Promote a welcoming atmosphere through quality service and attention to detail. Requirements - High school diploma or equivalent is required.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Proven experience in customer service, preferably in the hospitality or related industry.
- Strong organizational skills with attention to detail and accuracy.
- Familiarity with dispatching and transportation services.
- Excellent communication skills to provide high-quality guest interactions.
- Knowledge of sales processes and brand awareness.
- Ability to innovate and adapt in a fast-paced environment. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
Guest Services and Sales
Posted 11 days ago
Job Viewed
Job Description
What is it like to work at Cracker Barrel? It feels like .
+ **Care beyond the table** - At Cracker Barrel, we serve up care for you, so you can serve up care for our guests. It's an extension of our hospitality and the foundation of everything we do?
+ **Opportunities to fill your cup** - As a member of our team, you'll have hands-on opportunities to learn and grow in different roles.
+ **A warm welcome** - For more than 50 years, we have committed to "serving up" a sense of warmth and hospitality to thousands of employees across the country?
**Serving up the care - and career - you crave.**
**WHAT YOU'LL DO**
As a Guest Service and Sales (GSS) expert, you'll welcome our guests into the store with a smile and take care of them as they visit our host stand, retail shop, and cash stand. You'll be the first and last face our guests see, so you must have a "Pleasing People" attitude. From the host stand to the cash register and everything in between, you'll "serve up" hospitality while caring for our guests who are shopping or waiting for their table?
Practice Hospitality in Action:?
+ Be the champion of great restaurant and retail guest experiences.
+ Be knowledgeable of our regular inventory and seasonal offerings.
+ Keep the shelves stocked with our fantastic finds.
+ Exhibit teamwork by helping out as needed.
**WHAT YOU'LL NEED**
+ A pleasant, outgoing personality and a team attitude
+ A desire to provide the kind of service you enjoy
+ The ability to handle multiple tasks at once
No experience is necessary; we will teach you what you need to know!
**WHAT'S IN IT FOR YOU?**
+ **Compensation and More** : Competitive pay every week | Same-day pay availability
+ **Care for Your Well-being** : Health insurance eligibility on day 1 - Full and Part-time employees | Vacation time | Employee assistance program (EAP) | Culture of belonging
+ **Invest in Your Future:** Growth and development opportunities?begin Day 1 with our industry-leading PAR training program | 401k plan with company matching contributions at 90 days | Employee Stock Purchase Program
+ **Even More to Look Forward to** : 35% Discount on Cracker Barrel Food and Retail items | Exclusive Biscuit Perks like discounts on home, travel, cell phones, and more!
**ABOUT US**
_For more than 50 years, we have committed to serving up a sense of warmth and hospitality across hundreds of stores across the country. We believe in providing opportunities for growth and development for our 70,000 plus team members and take pride and comfort in that enduring Cracker Barrel hospitality. It's something our employees and guests can count on now and into the future as we welcome new employees, guests, and experiences. Just like uncovering a delightful find in our stores, there is potential for discovery and fulfillment in every job at Cracker Barrel._
**PURSUE THE CAREER YOU CRAVE-APPLY NOW**
**Cracker Barrel is an equal opportunity employer.**
Qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law.
At Cracker Barrel, we believe everyone deserves to feel cared for - we start with our team. To us, care means Culture, Achievement, Responsibility, and Experience and is the foundation for everything we do.
We're welcoming team players and go-above-and-beyond helpers who value what everyone brings to the table. Our passion and commitment to serving others - and each other - bonds us to work together no matter what the fast-paced and unpredictable days bring.
At Cracker Barrel, you're never alone on the journey. Whether you're serving our guests or serving someone who is, you're part of a team that creates a "home away from home" feeling and encourages opportunities to learn new skills and find fulfillment in every role. We know that when we care for each other, we can create the best experience for our guests - and that's something we all crave.
Ready to gather 'round our table? We're serving up the care - and career - you crave.
Click here to tell us about yourself! We'll get in touch if there's an opportunity that seems like a good fit.
For more than 50 years, we have committed to serving up a sense of warmth and hospitality across hundreds of stores across the country. We believe in providing opportunities for growth and development for our 70,000 plus team members and take pride and comfort in that enduring Cracker Barrel hospitality. It's something our employees and guests can count on now and into the future as we welcome new employees, guests, and experiences. Just like uncovering a delightful find in our stores, there is potential for discovery and fulfillment in every job at Cracker Barrel.
In compliance with federal and state equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law. Qualified applicants are considered for employment according to the laws of the respective state of employment. If you feel this policy has been violated, you may report such instances to the Employee Relations Department toll free at 1- .
Cracker Barrel does not unlawfully discriminate in hiring. If you are interested in applying for a position and need a reasonable accommodation during the application process, please contact 1- so that we can work with you to reasonably accommodate you. Note that individuals who have any hearing impairment will be reasonably accommodated in the application process.
In compliance with federal and state equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law. Qualified applicants are considered for employment according to the laws of the respective state of employment. If you feel this policy has been violated, you may report such instances to the Employee Relations Department online ( ) or toll free at 1 .
Cracker Barrel does not unlawfully discriminate in hiring. If you are interested in applying for a position and need a reasonable accommodation during the application process, please contact (1- ) so that we can work with you to reasonably accommodate you. Note that individuals who have any hearing impairment will be reasonably accommodated in the application process.
Guest Services and Sales
Posted 11 days ago
Job Viewed
Job Description
What is it like to work at Cracker Barrel? It feels like .
+ **Care beyond the table** - At Cracker Barrel, we serve up care for you, so you can serve up care for our guests. It's an extension of our hospitality and the foundation of everything we do?
+ **Opportunities to fill your cup** - As a member of our team, you'll have hands-on opportunities to learn and grow in different roles.
+ **A warm welcome** - For more than 50 years, we have committed to "serving up" a sense of warmth and hospitality to thousands of employees across the country?
**Serving up the care - and career - you crave.**
**WHAT YOU'LL DO**
As a Guest Service and Sales (GSS) expert, you'll welcome our guests into the store with a smile and take care of them as they visit our host stand, retail shop, and cash stand. You'll be the first and last face our guests see, so you must have a "Pleasing People" attitude. From the host stand to the cash register and everything in between, you'll "serve up" hospitality while caring for our guests who are shopping or waiting for their table?
Practice Hospitality in Action:?
+ Be the champion of great restaurant and retail guest experiences.
+ Be knowledgeable of our regular inventory and seasonal offerings.
+ Keep the shelves stocked with our fantastic finds.
+ Exhibit teamwork by helping out as needed.
**WHAT YOU'LL NEED**
+ A pleasant, outgoing personality and a team attitude
+ A desire to provide the kind of service you enjoy
+ The ability to handle multiple tasks at once
No experience is necessary; we will teach you what you need to know!
**WHAT'S IN IT FOR YOU?**
+ **Compensation and More** : Competitive pay every week | Same-day pay availability
+ **Care for Your Well-being** : Health insurance eligibility on day 1 - Full and Part-time employees | Vacation time | Employee assistance program (EAP) | Culture of belonging
+ **Invest in Your Future:** Growth and development opportunities?begin Day 1 with our industry-leading PAR training program | 401k plan with company matching contributions at 90 days | Employee Stock Purchase Program
+ **Even More to Look Forward to** : 35% Discount on Cracker Barrel Food and Retail items | Exclusive Biscuit Perks like discounts on home, travel, cell phones, and more!
**ABOUT US**
_For more than 50 years, we have committed to serving up a sense of warmth and hospitality across hundreds of stores across the country. We believe in providing opportunities for growth and development for our 70,000 plus team members and take pride and comfort in that enduring Cracker Barrel hospitality. It's something our employees and guests can count on now and into the future as we welcome new employees, guests, and experiences. Just like uncovering a delightful find in our stores, there is potential for discovery and fulfillment in every job at Cracker Barrel._
**PURSUE THE CAREER YOU CRAVE-APPLY NOW**
**Cracker Barrel is an equal opportunity employer.**
Qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law.
At Cracker Barrel, we believe everyone deserves to feel cared for - we start with our team. To us, care means Culture, Achievement, Responsibility, and Experience and is the foundation for everything we do.
We're welcoming team players and go-above-and-beyond helpers who value what everyone brings to the table. Our passion and commitment to serving others - and each other - bonds us to work together no matter what the fast-paced and unpredictable days bring.
At Cracker Barrel, you're never alone on the journey. Whether you're serving our guests or serving someone who is, you're part of a team that creates a "home away from home" feeling and encourages opportunities to learn new skills and find fulfillment in every role. We know that when we care for each other, we can create the best experience for our guests - and that's something we all crave.
Ready to gather 'round our table? We're serving up the care - and career - you crave.
Click here to tell us about yourself! We'll get in touch if there's an opportunity that seems like a good fit.
For more than 50 years, we have committed to serving up a sense of warmth and hospitality across hundreds of stores across the country. We believe in providing opportunities for growth and development for our 70,000 plus team members and take pride and comfort in that enduring Cracker Barrel hospitality. It's something our employees and guests can count on now and into the future as we welcome new employees, guests, and experiences. Just like uncovering a delightful find in our stores, there is potential for discovery and fulfillment in every job at Cracker Barrel.
In compliance with federal and state equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law. Qualified applicants are considered for employment according to the laws of the respective state of employment. If you feel this policy has been violated, you may report such instances to the Employee Relations Department toll free at 1- .
Cracker Barrel does not unlawfully discriminate in hiring. If you are interested in applying for a position and need a reasonable accommodation during the application process, please contact 1- so that we can work with you to reasonably accommodate you. Note that individuals who have any hearing impairment will be reasonably accommodated in the application process.
In compliance with federal and state equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law. Qualified applicants are considered for employment according to the laws of the respective state of employment. If you feel this policy has been violated, you may report such instances to the Employee Relations Department online ( ) or toll free at 1 .
Cracker Barrel does not unlawfully discriminate in hiring. If you are interested in applying for a position and need a reasonable accommodation during the application process, please contact (1- ) so that we can work with you to reasonably accommodate you. Note that individuals who have any hearing impairment will be reasonably accommodated in the application process.
Guest Services Representative - T-Mobile Arena
Posted today
Job Viewed
Job Description
Las Vegas, Nevada
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
The Guest Services Representative delivers professional, polished, and proactive guest service across all public and premium areas of T-Mobile Arena. By understanding each guest's unique story and needs, you will take ownership of their experience, creating unforgettable WOW moments that leave a lasting impression long after their visit.
THE STARTING RATE:
- $13.75/hour
- Greets guests with a smile as they enter T-Mobile Arena.
- Maintains a pleasant, friendly, and professional demeanor with clients, guests, team members, and partners at all times.
- Responsible for protecting the integrity of the arena by ensuring all guests have proper tickets or credentials.
- Provides accurate directions to the various club, concourse, suite, special hospitality locations, and all premium areas of the building.
- Maintains a positive working relationship with all building partners to ensure the needs of our guests are met.
- Partners with Security to ensure that all suites are empty of guests and lost items at the conclusion of every event.
- Responsible for safely transporting guests who request wheelchair escort services from one location to another and properly using escort tracking sheets, wheelchair logs, and safety waivers.
- Operates elevators in a safe manner and ensure that only guests with proper tickets are allowed access to particular levels.
- At least one (1) year of previous customer/guest service experience.
- Availability to work varied shifts, to include weekends and holidays.
- Wellness incentive programs to help you stay healthy physically and mentally
- Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
- Professional and personal development through programs and networking opportunities.
- Free parking on/off shift at our many Las Vegas Strip properties.
VIEW JOB DESCRIPTION:
Are you ready to JOIN THE SHOW ? Apply today!
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Guest Services Associate - Desert Rose Resort
Posted today
Job Viewed
Job Description
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
How You'll ShineAs a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration to checkout. You'll extend hospitality with heart in everything you do, from sharing information about the resort and nearby attractions to providing room rate quotes and confirming reservations.
How You'll Make an Impact- Bring smiles to guests from around the world by providing warm welcomes.
- Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions.
- Process cash and credit card transactions strictly following established procedures.
- Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities.
- Complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios.
- Reserve and confirm reservations for individuals and/or groups.
- Provide guests with room rate quotes.
- Respond to guest inquiries and concerns as quickly and completely as possible.
- Professional appearance and a positive, can-do attitude.
- Excellent communication skills with the ability to read, write and understand English.
- Ability to solve problems with minimal supervision.
- Basic math skills and knowledge of proper cash handling procedures.
- Ability to multitask and work in a fast paced environment.
- Strong attention to detail and organization skills.
- Basic computer and office skills.
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:
- Medical
- Dental
- Vision
- Flexible spending accounts
- Life and accident coverage
- Disability
- Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
- Wish day paid time to volunteer at an approved organization of your choice
- 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
- Legal and identity theft plan
- Voluntary income protection benefits
- Wellness program (subject to provider availability)
- Employee Assistance Program
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.
Guest Services Associate - Desert Rose Resort
Posted 2 days ago
Job Viewed
Job Description
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
How You'll Shine:
As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration to checkout. You'll extend hospitality with heart in everything you do, from sharing information about the resort and nearby attractions to providing room rate quotes and confirming reservations.
How You'll Make an Impact:
- Bring smiles to guests from around the world by providing warm welcomes.
- Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions.
- Process cash and credit card transactions strictly following established procedures.
- Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities.
- Complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios.
- Reserve and confirm reservations for individuals and/or groups.
- Provide guests with room rate quotes.
- Respond to guest inquiries and concerns as quickly and completely as possible.
- Professional appearance and a positive, can-do attitude.
- Excellent communication skills with the ability to read, write and understand English.
- Ability to solve problems with minimal supervision.
- Basic math skills and knowledge of proper cash handling procedures.
- Ability to multitask and work in a fast paced environment.
- Strong attention to detail and organization skills.
- Basic computer and office skills.
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:
Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
- Medical
- Dental
- Vision
- Flexible spending accounts
- Life and accident coverage
- Disability
- Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
- Wish day paid time to volunteer at an approved organization of your choice
- 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
- Legal and identify theft plan
- Voluntary income protection benefits
- Wellness program (subject to provider availability)
- Employee Assistance Program
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.
Job Requisition: R-106740