Guest Services Agent

Chicago, Illinois Hogsalt

Posted 1 day ago

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Job Description

full-time

Hogsalt  is seeking a highly skilled, ambitious, and passionate Full Time Guest Services & Reservations Specialist   to join our team at Hogsalt HQ, located in the River West neighborhood of Chicago. This is a fully on-site/in-person position.

Our ideal candidate is passionate about upholding Hogsalt’s values of harmony, accountability, and resilience.  Successful Hogsalt team members are enthusiastic about providing genuine hospitality to guests and actively contribute to an organized, inclusive, and collaborative workplace culture.  

We offer a full suite of benefits , including partially subsidized medical, dental, vision, life insurance, a 401(k) program, commuter benefits, dining discounts and rewards, and paid time off!

Experience & Qualifications: 

  • 1 year of hosting experience in a fast-paced, full-service restaurant; strong customer service skills. 

  • Familiarity with reservation platforms, Resy preferred.

  • Excellent time-management skills and the ability to multi-task while providing positive, professional communication to guests.

  • Passion for excellence, superior service standards, and a positive attitude.

  • Open availability including nights, weekends, and holidays.

  • Ability to reliably travel to and work from Hogsalt's Headquarters, located in the River West neighborhood. This is a fully on-site/in person position.

Duties & Responsibilities:

  • Communicate professionally and confidently with guests, coworkers, and restaurant leadership regarding all aspects of the guest experience.

  • Manage all aspects of reservation systems: confirmation messages, special requests and celebrations, table plotting, updating floorplans, etc.

  • Address any guest needs or concerns as soon as possible; communicate any complaints or issues with food or service to leadership.



Hogsalt is not your typical restaurant group.  Guests know us for transportive spaces and sumptuous fare, but what we are most proud of is the generosity we extend to our teams.  Our service team reimagines hospitality with energy and a sense of fun.  Our culinary team makes classic dishes so expertly that you'll remember why they became classics.  No matter which of our 20+ restaurants you visit, you'll see we're an organization that makes people — our guests and ourselves — happy.

Ready to join our team?  

Please apply directly to this ad. 

More detail about Hogsalt part of Hogsalt, please visit
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Guest Services Agent

60108 Bloomingdale, Illinois Highgate Hotels

Posted 4 days ago

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Job Description

The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities Greet and welcome all Guest Service, Agent, Guest, Hotel, Operations

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Guest Services Representative

60290 Chicago, Illinois Choice Hotels

Posted today

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Job Description

The role of Front Office Representative requires an individual the ability to provide superior guest service in a fast-paced, hotel environment, ensuring 100% guest satisfaction. This is an hourly position with a pay rate of $21.00 per hour. Receives Guest Service, Representative, Guest, Hospitality, Hotel, Office Representative, Retail

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Guest Services Associate

60454 Rolling Meadows, Illinois Advocate Aurora Health

Posted today

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Job Description

Major Responsibilities: To emulate the concept of "customer service" while performing all related job duties. 2)Assist in establishing customer service standards policies and procedures. 3)Act as a resource person for all hospital associates and pa Guest Service, Associate, Customer Service, Patient Care, Communication, Hospital, Retail, Healthcare

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Guest Services Representative

60290 Chicago, Illinois Advocate Aurora Health

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Job Description

Major Responsibilities: Supports a strategic location in the hospital by providing resources, information, and security to visitors, patients, staff, and physicians. 1)Provides superior customer services by greeting and welcoming each individual that Guest Service, Representative, Customer Service, Transportation, Guest, Hospital, Retail, Healthcare

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Guest Services Associate

60290 Chicago, Illinois ZMC Hotels

Posted today

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Job Description

Job Title

We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.

Job Summary

Fast, fun, and friendly are the main characteristics of this position. Checking in guests during peak hours, showing that classic "customer service" smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position. These are 8 hour shifts that range from 7am-3pm, 3pm-11pm, and 11pm-7am.

Responsibilities:
  • Ensure that all guests are being treated in an efficient and courteous manner and that all standards are being applied by all staff members.
  • Address all guest concerns and ensure follow up is complete.
  • Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest expectations.
  • Supervise the activities and the service levels of the bell staff to ensure that the arrival, departures and all other guest contact are conducted in an efficient and friendly manner.
Qualifications:
  • Highly organized.
  • Must possess a thorough knowledge of guest service and satisfaction.
  • Requires good communication skills, both verbal and written.
  • Most tasks are performed in a team environment with the employee acting as a team leader.
  • Must possess basic computational ability.
  • Must possess basic computer skills.
Benefits/Perks:
  • Medical, dental, and vision options for full-time employees
  • Paid time off and 401(k) for full-time employees
  • All employees get discounts on hotels across the country! Get franchise rates at all hotels within the same brand plus discounts on other hotels managed by ZMC Hotels
  • Regular opportunities for bonuses
  • $250 referral bonus for you and a referred associate
  • DailyPay: access to your already earned wages before payday
  • Opportunities for upward mobility and growth within the company
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Guest Services Associate

60454 Rolling Meadows, Illinois Advocate Health Care

Posted today

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Job Description

Advocate Health Care - JobID: R176881 (Medical Office Assistant / Scheduler) As a Guest Services Representative at Advocate Health Care, you'll: Assist patients with check-in and check-out processes; Provide exceptional customer service by answering inquiries and resolving issues; Maintain a clean and organized lobby area; Coordinate patient appointments and referrals; Collaborate with medical staff to ensure patient satisfaction; Uphold confidentiality and privacy standards in all interactions.Hiring Immediately >>

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Guest Services Associate

60091 Wilmette, Illinois ZMC Hotels

Posted 1 day ago

Job Viewed

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Job Description

Company Overview

We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.

Job Summary

Fast, fun, and friendly are the main characteristics of this position. Checking in guests during peak hours, showing that classic "customer service" smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position.

These are 8 hour shifts that range from 7am-3pm, 3pm-11pm, and 11pm-7am.

Responsibilities:
  • Ensure that all guests are being treated in an efficient and courteous manner and that all standards are being applied by all staff members.
  • Address all guest concerns and ensure follow up is complete
  • Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest expectations.
  • Supervise the activities and the service levels of the bell staff to ensure that the arrival, departures and all other guest contact are conducted in an efficient and friendly manner.
Qualifications:
  • Highly organized.
  • Must possess a thorough knowledge of guest service and satisfaction.
  • Requires good communication skills, both verbal and written.
  • Most tasks are performed in a team environment with the employee acting as a team leader.
  • Must possess basic computational ability.
  • Must possess basic computer skills.
Benefits/Perks:
  • Medical, Dental, and Vision options for full-time employees
  • Paid time off and 401(k) for full-time employees
  • All employees get discounts on hotels across the country! Get franchise rates at all hotels within the same brand plus discounts on other hotels managed by ZMC Hotels
  • Regular opportunities for bonuses
  • $250 referral bonus for you and a referred associate
  • DailyPay: access to your already earned wages before payday
  • Opportunities for upward mobility and growth within the company
View Now
 

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