51,630 Handling Complaints jobs in the United States
Customer Support
Remote
$19 - $35 per hour
Teck Resources
Posted 13 days ago
Job Viewed
Job Description
We are seeking a dedicated and customer-focused individual to join our team as a Customer Support Representative. In this role, you will be responsible for providing exceptional service to our customers and assisting them with any inquiries or issues they may have. This is a great opportunity to work in a fast-paced environment and make a positive impact on our customers' experience.
Responsibilities:- Respond to customer inquiries via phone, email, and chat
- Resolve customer complaints in a professional and timely manner
- Provide product information and technical support
- Process orders, returns, and exchanges
- Escalate complex issues to the appropriate team members
- Excellent communication skills
- Strong problem-solving abilities
- Ability to work well under pressure
- Previous customer service experience preferred
- High school diploma or equivalent
If you are a team player with a passion for helping others, we want to hear from you! Apply now to join our dynamic Customer Support team.
Company Details
Teck Resources Limited is one of Canada’s leading diversified mining companies, providing the metals and minerals essential for building a better world. Headquartered in Vancouver, British Columbia, Teck has operations and projects in Canada, the United States, Chile, and Peru. Our core business includes copper, zinc, and steelmaking coal, as well as investments in energy assets that support the transition to a low-carbon future. At Teck, we are committed to responsible resource development, sustainability, and innovation. We place a strong focus on protecting the environment, ensuring workplace safety, and contributing positively to the communities where we operate. With more than 12,000 employees and contractors worldwide, we offer diverse and rewarding career opportunities across engineering, operations, environmental management, trades, and professional services. Our people are at the heart of our success, and we work to create an inclusive, supportive, and dynamic workplace where individuals can grow and make a difference. If you are passionate about shaping the future of mining and contributing to essential industries that power modern life, Teck offers the opportunity to build a meaningful and impactful career.
Apply Now
0
Customer Support
Remote
$19 - $35 per hour
Moore Haven Yacht Club
Posted 14 days ago
Job Viewed
Job Description
Are you a customer service superstar with a passion for providing exceptional support? Moore Haven Yacht Club is seeking a Customer Support representative to join our dynamic team. In this role, you will be responsible for ensuring our members and guests have a seamless and enjoyable experience at our prestigious yacht club.
Responsibilities:- Respond to customer inquiries via phone, email, and chat in a timely and professional manner
- Provide accurate information about club services, events, and membership options
- Troubleshoot and resolve customer issues and complaints with empathy and efficiency
- Coordinate with other departments to ensure customer needs are met
- Maintain detailed records of customer interactions and transactions
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to work well under pressure in a fast-paced environment
- Previous customer service experience preferred
- Knowledge of CRM systems is a plus
If you are a customer-focused individual with a positive attitude and a desire to deliver top-notch support, we want to hear from you. Apply now to join the Moore Haven Yacht Club team!
Company Details
Moore Haven Yacht Club is a 55+ Residential Manufactured Home Community where you own your lot with City Water and Sewer. Be sure to look at the Homes for Sale or install a new manufactured home on one of the Lots. You become a Member of the Homeowners Association with amenities that include the use of the Clubhouse Facilities, Swimming Pool, planned Activities and lawn mowing service.
Apply Now
1
Customer Support
14651 Rochester, New York
Kelly Services
Posted 6 days ago
Job Viewed
Job Description
For those who want to keep growing, learning, and evolving. We at Kelly® hear you, and we're here for you! We're seeking **Customer Support Representatives** to work at a **top pharmaceutical client** in **Rochester, New York** . Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.
**Salary/Pay Rate/Compensation:**
+ $18.00 per hour
+ M-F, **9 AM to 5:30 PM**
**Why you should apply to be an Customer Support Rep:**
+ Join a leading pharmaceutical company known for its commitment to quality and accuracy.
+ Opportunity for **temp-to-perm** assignment, providing job stability and growth potential.
+ Work in a supportive environment that values customer service and teamwork.
+ Flexible work schedule with potential adjustments to meet business needs.
**What's a typical day as an Order Processing Specialist? You'll be:**
+ Managing order processing and open management tasks, ensuring timely and accurate order fulfillment.
+ Supporting customer service inquiries and processing orders via email and phone.
+ Entering orders into PeopleSoft with a high degree of accuracy, as 75% of the work is offline.
**This job might be an outstanding fit if you:**
+ Have a **High School Diploma** (required); some college experience is preferred.
+ Are detail-oriented and possess strong organizational skills to handle multiple tasks efficiently.
+ Are available to work from **9 AM to 5:30 PM** , with flexibility to adjust hours as needed.
**What happens next**
Once you apply, you'll proceed to the next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be an **Customer Support Rep** today!
**#GRACE**
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here ( for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Get a complete career fit with Kelly ® .
You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.
About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
**Salary/Pay Rate/Compensation:**
+ $18.00 per hour
+ M-F, **9 AM to 5:30 PM**
**Why you should apply to be an Customer Support Rep:**
+ Join a leading pharmaceutical company known for its commitment to quality and accuracy.
+ Opportunity for **temp-to-perm** assignment, providing job stability and growth potential.
+ Work in a supportive environment that values customer service and teamwork.
+ Flexible work schedule with potential adjustments to meet business needs.
**What's a typical day as an Order Processing Specialist? You'll be:**
+ Managing order processing and open management tasks, ensuring timely and accurate order fulfillment.
+ Supporting customer service inquiries and processing orders via email and phone.
+ Entering orders into PeopleSoft with a high degree of accuracy, as 75% of the work is offline.
**This job might be an outstanding fit if you:**
+ Have a **High School Diploma** (required); some college experience is preferred.
+ Are detail-oriented and possess strong organizational skills to handle multiple tasks efficiently.
+ Are available to work from **9 AM to 5:30 PM** , with flexibility to adjust hours as needed.
**What happens next**
Once you apply, you'll proceed to the next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be an **Customer Support Rep** today!
**#GRACE**
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here ( for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Get a complete career fit with Kelly ® .
You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.
About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
View Now
2
Dispute Resolution Specialist
64106 Kansas City, Missouri
Dickinson Financial Corporation
Posted 6 days ago
Job Viewed
Job Description
**Summary**
The Dispute Resolution Specialist II is responsible for processing EFT investigation claims in a fast-paced work environment. This role will serve as primary contact for all card related inquiries and research for both internal and external clients. Successful Dispute Resolution Specialist II must be capable of following limited, conceptual instruction and work independently or in a team to reach goal, as well as be dependable, organized, and comfortable with strict deadlines.
**Responsibilities**
+ Provide support as it relates to ATM & Card Management for internal and external clients via Chat or Phone.
+ Manage all aspects of EFT Investigations from beginning to end.
+ Perform assigned side work duties and meet their required deadline.
+ Assist other staff members with more difficult cases.
+ Assist with training new staff members on side work duties.
+ Protect all client and bank information confidentially and follow all company policies.
+ Understand, communicate, and instill the Company's mission, vision, and values (Pillars of Success).
+ Complete monthly training in a timely manner to ensure knowledge of bank regulatory requirements, policies, and procedures.
+ Working at the worksite during regular business hours and/or assigned hours.
+ Other specified duties as assigned.
**Compensation & Benefits**
The dispute Resolution Spec II position pays a range of $19.00 to $21.00 an hour, depending on experience.
Full‐time associates are eligible for our benefits package:
+ Medical
+ Dental
+ Vision
+ 401(k) plan
+ Company paid life insurance
+ Short and Long-term disability insurance
+ Company paid vacation, paid leave and holidays
This position will remain open until a qualified applicant is hired.
**Skills**
+ Strong attention to detail and ability to complete work accurately.
+ Ability to organize work.
+ Ability to quickly learn new software.
+ Strong written and verbal communication skills, required.
+ Proficient Microsoft Office suite of products
**Education & Experience**
+ High school diploma or equivalent, required.
+ 1 + years(s) experience as a Dispute Resolution Specialist I, required.
+ Prior experience with phone or chat-based client service, required.
**Physical Requirements**
The work environment is typical of a standard office or retail banking setting. The position is sedentary, involving sitting most of the workday; however, the position will involve moving about the workspace to reach entrances/exits, restrooms, conference rooms, or other areas within the work environment. Reaching may be required involving the ability to move arms in any direction. Office equipment, such as a computer and telephone, will be used requiring the ability to manipulate a keyboard, mouse, and/or keypad. The ability to decipher a computer screen or written documents is necessary. The ability to express or exchange ideas; impart information to clients, coworkers, or the public; or to convey detailed or important instructions; is required. The ability to receive and understand detailed information shared through oral or written communication is required. Position requires lifting and/or the exerting of up to 10 pounds of force.
Equal Opportunity Employer/Disabled/Veterans
Academy Bank and Armed Forces Bank provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, protected veteran status, disability. Academy Bank and Armed Forces Bank provides affirmative action data on protected veteran status or disability. If you need an accommodation for any part of the employment process, please email
The Dispute Resolution Specialist II is responsible for processing EFT investigation claims in a fast-paced work environment. This role will serve as primary contact for all card related inquiries and research for both internal and external clients. Successful Dispute Resolution Specialist II must be capable of following limited, conceptual instruction and work independently or in a team to reach goal, as well as be dependable, organized, and comfortable with strict deadlines.
**Responsibilities**
+ Provide support as it relates to ATM & Card Management for internal and external clients via Chat or Phone.
+ Manage all aspects of EFT Investigations from beginning to end.
+ Perform assigned side work duties and meet their required deadline.
+ Assist other staff members with more difficult cases.
+ Assist with training new staff members on side work duties.
+ Protect all client and bank information confidentially and follow all company policies.
+ Understand, communicate, and instill the Company's mission, vision, and values (Pillars of Success).
+ Complete monthly training in a timely manner to ensure knowledge of bank regulatory requirements, policies, and procedures.
+ Working at the worksite during regular business hours and/or assigned hours.
+ Other specified duties as assigned.
**Compensation & Benefits**
The dispute Resolution Spec II position pays a range of $19.00 to $21.00 an hour, depending on experience.
Full‐time associates are eligible for our benefits package:
+ Medical
+ Dental
+ Vision
+ 401(k) plan
+ Company paid life insurance
+ Short and Long-term disability insurance
+ Company paid vacation, paid leave and holidays
This position will remain open until a qualified applicant is hired.
**Skills**
+ Strong attention to detail and ability to complete work accurately.
+ Ability to organize work.
+ Ability to quickly learn new software.
+ Strong written and verbal communication skills, required.
+ Proficient Microsoft Office suite of products
**Education & Experience**
+ High school diploma or equivalent, required.
+ 1 + years(s) experience as a Dispute Resolution Specialist I, required.
+ Prior experience with phone or chat-based client service, required.
**Physical Requirements**
The work environment is typical of a standard office or retail banking setting. The position is sedentary, involving sitting most of the workday; however, the position will involve moving about the workspace to reach entrances/exits, restrooms, conference rooms, or other areas within the work environment. Reaching may be required involving the ability to move arms in any direction. Office equipment, such as a computer and telephone, will be used requiring the ability to manipulate a keyboard, mouse, and/or keypad. The ability to decipher a computer screen or written documents is necessary. The ability to express or exchange ideas; impart information to clients, coworkers, or the public; or to convey detailed or important instructions; is required. The ability to receive and understand detailed information shared through oral or written communication is required. Position requires lifting and/or the exerting of up to 10 pounds of force.
Equal Opportunity Employer/Disabled/Veterans
Academy Bank and Armed Forces Bank provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, protected veteran status, disability. Academy Bank and Armed Forces Bank provides affirmative action data on protected veteran status or disability. If you need an accommodation for any part of the employment process, please email
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3
2026 Internship - Customer Support (Customer Service Relations)
67202 Witchita, Kansas
Textron
Posted 3 days ago
Job Viewed
Job Description
**2026 Internship - Customer Support (Customer Service Relations)**
**Description**
**JOB SUMMARY:**
Handles intense customer phone reception and electronic communication of customer's non-technical needs, consisting of (but not limited to) the sale of subscriptions, publications, processes customer invoices for publication and subscription purchases, Publication Viewer (1View) first level troubleshooting, publication quotes/invoices, Contact Administration, txtavsupport.com and 1View registrations, password resets/reminders and other general inquires.
**JOB RESPONSIBILITIES:**
Impact the profitability of the Company through assisting with strategic and tactical management decisions and new business development results.Receives, interprets, accepts, and enters incoming publication/subscription orders utilizing the publication/subscription ordering database and financial system.Develop familiarity with all technical publications/subscriptions.Screens customers through Restricted Party Screening system.Utilizes Paymentech for processing customer credit card information.Monitors applicable customer accounts to ensure funds are available for purchases.Proficient in Publication Viewer (1View) level one troubleshooting to assist customers with issues and determine when to pass the customer to Tier 2.Knowledgeable in the current Textron Aviation publication apps as available and advise customers how to access them.Advises customers of product delivery information, pricing, and backordered item delivery times.Provides feedback from customers regarding service, subscription, and publication matters via reports and meetings as required for improving Textron Aviation's competitive position.Provides feedback and recommendations for process improvements to better achieve department objectives.Works daily with numerous departments within Textron Aviation to establish good working relationships and ensure the customer receives the best service possible at all times.Processes intensive customer email correspondence displaying professional writing proficiencies.
**Qualifications**
**EDUCATION / EXPERIENCE:**
* Pursuing Bachelor's degree in Aviation, Business Management, Psychology, Social Science, or other related field
**QUALIFICATIONS:**
* Professional and diplomatic demeanor
* Excellent customer service skills a must
* Excellent verbal and written communication skills
* Interest in business, accounting practices, customer handling and aircraft publications
* Experience in general business/office/customer procedures
Applicants must be authorized to work lawfully in the U.S. for Textron Aviation at the time of making application, and visa sponsorship is not available for this position, including for F-1 students and J-1 exchange visitors who will need employment sponsorship.
Textron Aviation Inc. must comply with U.S. export control laws. If a position requires access to information controlled under U.S. regulations applicant must be eligible to meet any requirements to access controlled information.
Summer internships are 40 hours per week typically from late-May to early-August lasting 10 weeksCandidates must be able to work onsite for the entirety of the internship program unless approved otherwise by the hiring manager. **The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.**
**Recruiting Timeline:** Applications for this position will be accepted through October 31, 2025. The application window may be shortened or extended based on candidate flow and business needs. We encourage you to apply as soon as possible, and review the location for this role to ensure it aligns to your location preferences as all roles are on site at a Textron business unit.
**EEO Statement**
Textron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of race, color, religion, age, national origin, military status, veteran status, disability, sex (including pregnancy and sexual orientation), genetic information or any other characteristic protected by law.
**Recruiting Company:** Textron Aviation
**Primary Location:** US-Kansas-Wichita
**Job Function:** Business Development
**Schedule:** Full-time
**Job Level:** Individual Contributor
**Job Type:** Internship / Co-Op
**Shift:** First Shift
**Job Posting:** 09/01/2025, 5:00:00 AM
**Job Number:**
**Description**
**JOB SUMMARY:**
Handles intense customer phone reception and electronic communication of customer's non-technical needs, consisting of (but not limited to) the sale of subscriptions, publications, processes customer invoices for publication and subscription purchases, Publication Viewer (1View) first level troubleshooting, publication quotes/invoices, Contact Administration, txtavsupport.com and 1View registrations, password resets/reminders and other general inquires.
**JOB RESPONSIBILITIES:**
Impact the profitability of the Company through assisting with strategic and tactical management decisions and new business development results.Receives, interprets, accepts, and enters incoming publication/subscription orders utilizing the publication/subscription ordering database and financial system.Develop familiarity with all technical publications/subscriptions.Screens customers through Restricted Party Screening system.Utilizes Paymentech for processing customer credit card information.Monitors applicable customer accounts to ensure funds are available for purchases.Proficient in Publication Viewer (1View) level one troubleshooting to assist customers with issues and determine when to pass the customer to Tier 2.Knowledgeable in the current Textron Aviation publication apps as available and advise customers how to access them.Advises customers of product delivery information, pricing, and backordered item delivery times.Provides feedback from customers regarding service, subscription, and publication matters via reports and meetings as required for improving Textron Aviation's competitive position.Provides feedback and recommendations for process improvements to better achieve department objectives.Works daily with numerous departments within Textron Aviation to establish good working relationships and ensure the customer receives the best service possible at all times.Processes intensive customer email correspondence displaying professional writing proficiencies.
**Qualifications**
**EDUCATION / EXPERIENCE:**
* Pursuing Bachelor's degree in Aviation, Business Management, Psychology, Social Science, or other related field
**QUALIFICATIONS:**
* Professional and diplomatic demeanor
* Excellent customer service skills a must
* Excellent verbal and written communication skills
* Interest in business, accounting practices, customer handling and aircraft publications
* Experience in general business/office/customer procedures
Applicants must be authorized to work lawfully in the U.S. for Textron Aviation at the time of making application, and visa sponsorship is not available for this position, including for F-1 students and J-1 exchange visitors who will need employment sponsorship.
Textron Aviation Inc. must comply with U.S. export control laws. If a position requires access to information controlled under U.S. regulations applicant must be eligible to meet any requirements to access controlled information.
Summer internships are 40 hours per week typically from late-May to early-August lasting 10 weeksCandidates must be able to work onsite for the entirety of the internship program unless approved otherwise by the hiring manager. **The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.**
**Recruiting Timeline:** Applications for this position will be accepted through October 31, 2025. The application window may be shortened or extended based on candidate flow and business needs. We encourage you to apply as soon as possible, and review the location for this role to ensure it aligns to your location preferences as all roles are on site at a Textron business unit.
**EEO Statement**
Textron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of race, color, religion, age, national origin, military status, veteran status, disability, sex (including pregnancy and sexual orientation), genetic information or any other characteristic protected by law.
**Recruiting Company:** Textron Aviation
**Primary Location:** US-Kansas-Wichita
**Job Function:** Business Development
**Schedule:** Full-time
**Job Level:** Individual Contributor
**Job Type:** Internship / Co-Op
**Shift:** First Shift
**Job Posting:** 09/01/2025, 5:00:00 AM
**Job Number:**
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4
Customer Support Specialist
Remote
$25 - $30 per year
Acrisure Finance Tech
Posted today
Job Viewed
Job Description
We are seeking a motivated and customer-focused individual to join our team as a Customer Support Specialist. The ideal candidate will be responsible for assisting customers, resolving inquiries, and ensuring a positive customer experience.
Key Duties & Responsibilities:
Respond promptly to customer inquiries via phone, email, chat, or other communication channels.
Provide accurate product/service information and guide customers in resolving issues.
Handle customer complaints with empathy and professionalism, escalating complex cases when necessary.
Maintain detailed and accurate records of customer interactions and transactions.
Follow up with customers to ensure issues are resolved and satisfaction is achieved.
Collaborate with other departments (sales, technical, logistics, etc.) to resolve customer concerns.
Identify customer needs and recommend appropriate products or services.
Stay updated with company policies, products, and services to provide effective support.
Meet or exceed customer service performance targets (response time, satisfaction rate, etc.).
Contribute to process improvements to enhance overall customer experience.
Requirements & Skills:
Previous experience in customer service or a related field is an advantage.
Excellent communication and interpersonal skills.
Strong problem-solving and conflict-resolution abilities.
Ability to multitask, prioritize, and manage time effectively.
Proficient with basic computer applications and CRM/customer support tools.
Patience, empathy, and a customer-first mindset.
High school diploma or equivalent; a degree is a plus.
Company Details
At Acrisure Finance Group, we believe in building lasting relationships with our clients by putting integrity, transparency, and long-term value at the core of every interaction. Our mission is to make financial confidence accessible—helping clients not just accumulate wealth, but also secure it for the future. Acrisure Finance Group is a forward-looking financial services firm committed to empowering individuals, businesses, and institutions with smart, transparent, and ethical financial solutions. Founded on a foundation of trust, innovation, and client-centric service, we blend modern financial technology with expert advisory services to help our clients navigate financial challenges and achieve long-term success. Key service areas include: Financial Planning & Advisory : Personalized guidance in budgeting, investments, retirement planning, and wealth growth.
Apply Now
5
Customer Support Specialist
Remote
Amazon Web Services
Posted 5 days ago
Job Viewed
Job Description
Job Responsibilities
- Respond to inbound customer inquiries via phone, email, or chat about AWS products and services.
- Escalate complex problems to higher-level technical teams while ensuring customers feel supported.
- Document customer interactions and resolutions in the support system accurately.
- Guide customers on best practices and available AWS resources.
- Collaborate with internal teams (engineering, billing, account management) to resolve issues.
- Meet performance metrics such as response times, resolution rate, and customer satisfaction.
- Strong communication (verbal + written) and customer service skills.
- Problem-solving and troubleshooting ability, especially in technical contexts.
- Basic knowledge of cloud computing concepts (servers, storage, networking).
- Ability to multitask and work under pressure in a high-volume environment.
- Empathy and patience when dealing with frustrated or non-technical customers.
- Organizational skills for accurate documentation and follow-up.
- Previous customer support, helpdesk, or call center experience preferred.
- Experience in IT support, system administration, or cloud services is a plus.
- Experience working with ticketing systems (Zendesk, ServiceNow, Jira, etc.).
- Familiarity with technical troubleshooting (networking basics, operating systems, software).
- High school diploma or equivalent required.
- AWS certifications (e.g., AWS Certified Cloud Practitioner ) are highly valued and may boost pay or chances of getting hired.
Company Details
Amazon Web Services, Inc. (AWS) is the world’s leading provider of cloud computing services, offering a broad and constantly evolving set of infrastructure, platform, and software solutions that help individuals, businesses, and governments operate more efficiently. Launched in 2006 as a subsidiary of Amazon.com, AWS pioneered the concept of renting IT resources on demand, replacing the need for organizations to purchase and maintain costly physical servers. At its core, AWS provides on-demand computing power, storage, and networking. Its flagship services include Amazon EC2 (virtual servers), Amazon S3 (scalable storage), and Amazon RDS (managed databases). Beyond infrastructure, AWS has expanded into machine learning, artificial intelligence, Internet of Things (IoT), analytics, blockchain, and even quantum computing. Its wide product portfolio allows organizations of all sizes — from startups to Fortune 500 companies — to innovate faster and scale globally. A major advantage of AWS is its global infrastructure . With data centers located in multiple regions and availability zones worldwide, AWS offers reliability, redundancy, and low-latency access for users no matter their location. This infrastructure has made AWS the backbone for many industries including e-commerce, healthcare, finance, media, and government services. Security and compliance are also central to AWS. The platform invests heavily in encryption, monitoring, and regulatory certifications, making it tru...
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6
Fmcg - Customer Support
Remote
$70000 - $80000 per year
Romero Roofing & Siding
Posted 10 days ago
Job Viewed
Job Description
Key Responsibilities :
- Provide Excellent Customer Support :
- Respond to customer inquiries through multiple channels (email, phone, chat, and social media).
- Handle a high volume of customer queries while maintaining quality of service.
- Diagnose issues, provide solutions, and ensure customers receive timely resolutions.
- Product Expertise and Troubleshooting :
- Use in-depth product knowledge to guide customers through technical issues or challenges they may be facing.
- Troubleshoot technical problems, escalating issues to the relevant departments when needed.
- Assist customers with basic to intermediate technical issues, guiding them step-by-step toward a solution.
- Feedback and Issue Resolution :
- Capture, track, and resolve customer complaints and escalate issues as needed.
- Provide feedback from customers to the product and engineering teams to enhance our offerings.
- Follow up with customers to ensure their issues have been resolved to their satisfaction.
- Documentation and Reporting :
- Keep records of customer interactions and issues, documenting all details accurately in our CRM system.
- Generate reports on recurring issues, customer sentiment, and areas for improvement.
- Contribute to the creation of support materials, FAQs, and troubleshooting guides for customers.
- Customer Education :
- Provide training, guides, and educational resources to help customers understand and get the most out of our products.
- Educate customers on new features, updates, or changes to the product or service.
- Maintain Customer Satisfaction :
- Ensure all customer concerns are resolved in a timely manner with empathy and professionalism.
- Go the extra mile to ensure that customers leave every interaction satisfied and confident with the solution.
- Collaborate with Cross-functional Teams :
- Work closely with product, engineering, and sales teams to ensure smooth workflows for issue resolution.
- Collaborate with other support team members to share knowledge and best practices.
- Continuous Improvement :
- Stay up-to-date with product features, industry trends, and customer needs.
- Identify opportunities to improve processes, workflows, and the overall customer experience.
Company Details
Roof Repair : Fixing leaks, storm damage, or worn-out shingles. Emergency roof repair for immediate issues. Roof Replacement : Removing the old roof and installing a new one (could involve asphalt shingles, metal roofing, etc.). Roof Installation : Installation for new buildings or homes. Expertise in different types of roofing materials (e.g., tile, asphalt, slate, metal). Maintenance & Inspections : Regular roof check-ups to prevent future damage. Cleaning gutters, inspecting for leaks, and checking the structure for wear. Storm Damage Services : Specializing in repairs after severe weather (wind, hail, snow). Commercial Roofing : Many roofing companies also serve business properties, providing larger-scale installations and repairs.
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7
Customer Support Supervisor
Remote
$30 - $42 per hour
McClung Energy Services LLC
Posted 27 days ago
Job Viewed
Job Description
Summary:
McClung Energy Services LLC is seeking a dedicated and experienced Customer Support Supervisor to join our team. The ideal candidate will have a passion for providing exceptional customer service and leading a team to success. If you are a motivated individual with strong leadership skills, we want to hear from you!
Responsibilities:
-- Supervise a team of customer support representatives
-- Provide training and guidance to team members
-- Handle escalated customer inquiries and complaints
-- Monitor team performance and provide feedback for improvement
-- Develop and implement customer support strategies
-- Collaborate with other departments to ensure customer satisfaction
Qualifications:
-- Previous experience in a customer support role
-- Proven leadership skills
-- Excellent communication and interpersonal abilities
-- Strong problem-solving skills
-- Ability to work in a fast-paced environment
-- Bachelor's degree in Business Administration or related field preferred
If you are ready to take on a new challenge and make a difference in the customer support department, apply now!
Company Details
McClung Energy Services is the upstream oil and gas market leader in the fabrication and manufacturing of gas and electric drive compressor packages. With multiple manufacturing facilities and some of the industry’s best engineering and design gas compression specialists, McClung is known for producing the most reliable compressor packages on the market with over 99% mechanical availability.
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8
Customer Support Supervisor
Remote
$25 - $35 per hour
Allied Mineral Products LLC
Posted 28 days ago
Job Viewed
Job Description
Description
We are seeking a dedicated and experienced Customer Support Supervisor to oversee our customer service department and ensure the highest standards of customer satisfaction. This pivotal role requires a dynamic professional who can lead a team of customer support representatives while providing strategic direction and oversight. As a Customer Support Supervisor, you will be responsible for developing and implementing effective support protocols, training staff, and monitoring performance metrics to continuously improve our service quality. Your leadership will be vital in fostering a positive work environment that enables team members to excel in their roles and deliver exceptional assistance to our clientele. In addition to managing daily operations, you will collaborate with various departments to streamline processes and enhance our overall customer experience. A strong candidate will possess not only extensive knowledge of customer service best practices but also the ability to analyze and leverage data to drive improvements. If you are passionate about delivering superior service and guiding a team towards success, we encourage you to apply for this rewarding position.
Responsibilities- Supervise and manage the daily operations of the customer support team.
- Develop and implement customer service policies and procedures to enhance service delivery.
- Train, mentor, and evaluate customer support representatives to improve their performance and skills.
- Monitor performance metrics and customer feedback to identify areas for improvement.
- Collaborate with other departments to resolve complex customer issues and enhance product/service offerings.
- Maintain up-to-date knowledge of company products and services to effectively guide the support team.
- Generate reports on team performance and present findings to senior management for review.
- Proven experience in a customer support role, with at least 3 years in a supervisory position.
- Strong leadership and team management skills, with the ability to motivate and inspire staff.
- Excellent communication skills, both verbal and written, to effectively interact with customers and team members.
- Demonstrated problem-solving skills with the ability to handle difficult situations calmly and effectively.
- Proficiency in using customer support software and CRM systems to track and manage customer interactions.
- Ability to analyze performance data to inform decision-making and strategic planning.
- A customer-centric attitude with a commitment to providing exceptional service.
Company Details
Allied Mineral Products is a world leader in the design and manufacture of monolithic refractories and precast shapes. With strong sales and service teams in the foundry, aluminum, steel, heat treat/forge and industrial markets, our success is based on our dedication to Being There Worldwide with Refractory Solutions. Producing quality, consistent products is top priority at Allied and we have the products to meet your refractory needs. Our extensive product line includes innovative refractory technology and longstanding refractory alternatives. Allied’s focus on quality at every stage in the production process is unparalleled. A stringent raw material standard and global quality control testing before and after each batch is produced, provides customers with consistent products. We provide quick response times to any urgent request through flexible manufacturing systems at all 13 of our manufacturing facilities. Allied’s strong company culture is built around teamwork. We’re working smarter, safer and together. Because we are an Employee Stock Ownership Plan (ESOP) company, Allied is owned by the employees. We take this seriously and invite hardworking, dedicated individuals to join us not as employees, but as employee owners. We offer stimulating career opportunities at our corporate headquarters location in Columbus, Ohio, as well as our research and technology centers, manufacturing facilities and sales and service locations around the world.
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