15,853 Head Of Operations jobs in the United States

• Develop and implement strategic business plans to drive growth and profitability within the catering division.
• Oversee all aspects of catering operations, including event planning, execution, and post-event analysis.
• Lead menu innovation and development, ensuring diverse, high-quality, and cost-effective offerings.
• Manage and mentor the catering team, fostering a culture of excellence, collaboration, and professional development.
• Establish and maintain strong relationships with clients, vendors, and partners.
• Oversee budget management, financial forecasting, and P&L responsibility for the catering department.
• Implement and enforce stringent quality control measures for food safety, preparation, and presentation.
• Optimize event logistics, including staffing, scheduling, transportation, and equipment management.
• Develop and execute marketing and sales strategies to expand the client base and secure new business.
• Ensure compliance with all relevant health, safety, and licensing regulations.
• Drive operational efficiency and cost-effectiveness across all catering functions.
• Utilize technology and innovative solutions to enhance service delivery and client experience.
• Conduct regular performance reviews and provide constructive feedback to the team.

• Bachelor's degree in Hospitality Management, Business Administration, Culinary Arts, or a related field. An MBA or advanced degree is a plus.
• Minimum of 10 years of progressive experience in the catering industry, with at least 5 years in a senior leadership role.
• Demonstrated success in managing large-scale catering operations and P&L responsibility.
• Expertise in menu planning, food costing, and vendor negotiation.
• Strong leadership, team-building, and motivational skills.
• Excellent communication, negotiation, and interpersonal skills.
• Proven ability to manage complex event logistics and problem-solve under pressure.
• Solid understanding of food safety regulations and best practices.
• Proficiency in catering management software and standard business applications.
• Creative vision and passion for culinary excellence and exceptional client service.
• Ability to work effectively in a fully remote, highly independent environment.

• Direct and manage all catering operations, including menu planning, event execution, staffing, and client relations.
• Develop and implement standard operating procedures (SOPs) to ensure consistency and efficiency across all catering services.
• Oversee inventory management, food procurement, and cost control to maximize profitability while maintaining quality.
• Recruit, train, and manage a team of chefs, service staff, and event coordinators, fostering a positive and productive work culture.
• Collaborate with the sales team to develop proposals, customize menus, and ensure client needs are met.
• Ensure compliance with all health, safety, and sanitation regulations.
• Manage event logistics, including vendor coordination, setup, and breakdown, ensuring flawless execution.
• Continuously assess and improve operational processes to enhance service delivery and client experience.
• Conduct regular performance reviews and provide constructive feedback to team members.
• Contribute to strategic planning and business development initiatives for the catering division.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field; Culinary degree is a plus.
• Minimum of 8 years of progressive experience in catering operations management, with at least 3 years in a leadership role.
• Proven experience in managing large-scale events and high-volume catering.
• Strong understanding of food safety regulations and best practices (e.g., ServSafe certification).
• Excellent leadership, communication, and problem-solving skills.
• Proficiency in event management software and Microsoft Office Suite.
• Ability to work flexible hours, including evenings and weekends, as required by event schedules.
• Demonstrated ability to manage budgets and control costs effectively.
• A passion for exceptional food and service delivery.

• Lead and manage all aspects of catering operations, ensuring seamless event execution.
• Develop and refine catering menus, incorporating current culinary trends and client preferences.
• Oversee the hiring, training, and performance management of catering staff, including chefs, banquet managers, and service personnel.
• Manage catering budgets, control costs, and maximize profitability.
• Cultivate and maintain strong relationships with clients, vendors, and stakeholders.
• Ensure adherence to all health, safety, and sanitation regulations.
• Develop and implement operational policies and procedures to enhance efficiency and service quality.
• Collaborate with sales and marketing teams to develop promotional strategies and secure new business.
• Monitor industry best practices and implement innovative approaches to catering services.
• Act as a brand ambassador, representing the company with professionalism and excellence.

• Minimum of 8 years of experience in catering management or event operations leadership.
• Proven track record of success in managing high-volume, upscale catering operations.
• Strong culinary knowledge and expertise in menu development.
• Excellent leadership, team management, and communication skills.
• Demonstrated financial acumen, including P&L management and budgeting experience.
• Experience with event planning software and POS systems.
• Ability to work flexible hours, including evenings, weekends, and holidays, as dictated by event schedules.
• Passion for delivering exceptional guest experiences and attention to detail.
• Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.

• Direct and manage all aspects of catering operations, including menu planning, food preparation, event execution, and post-event analysis.
• Lead, train, and motivate a diverse team of culinary staff, event coordinators, and service personnel.
• Develop and maintain high standards for food quality, presentation, and safety protocols.
• Manage operational budgets, control costs, and ensure profitability of catering services.
• Collaborate with clients to understand their needs, design customized menus, and ensure seamless event execution.
• Oversee inventory management, procurement of ingredients, and vendor relations.
• Develop and implement efficient operational workflows and scheduling for events.
• Ensure compliance with all health, safety, and sanitation regulations.
• Foster a positive and productive work environment that encourages teamwork and professional growth.
• Continuously innovate and improve menu offerings and service delivery based on market trends and client feedback.
• Manage event logistics, including staffing, transportation, and equipment needs.
• Conduct post-event debriefs to identify areas for improvement and ensure client satisfaction.

• Bachelor's degree in Hospitality Management, Culinary Arts, Business Administration, or a related field.
• Minimum of 7 years of progressive experience in catering management or high-volume food service operations.
• Demonstrated expertise in culinary arts, menu development, and food costing.
• Proven leadership and team management skills with the ability to inspire and develop staff.
• Strong understanding of event planning, logistics, and client relationship management.
• Excellent financial acumen, including budget management and cost control experience.
• Knowledge of health, safety, and sanitation regulations in the food service industry.
• Exceptional communication, interpersonal, and problem-solving skills.
• Ability to work under pressure and manage multiple priorities in a fast-paced environment.
• Flexibility to work evenings, weekends, and holidays as dictated by event schedules.
• Passion for food, service, and creating memorable experiences.

Job Description

At Zoomo, our vision is to transition every commercial urban mile to light electric vehicles (LEVs) to build sustainable and more equitable cities. To that end, we are building the world’s most convenient, affordable, and safe LEV platform.

In 4 years Zoomo has helped transition millions of urban miles to light electric vehicles, built a team of >200 world class engineers, operators, sales staff and vehicle repair technicians; developed and deployed the world's best last mile delivery electric bikes and fleet management software; and successfully deploys these solutions around the world. We operate across the USA, UK, Europe, Canada and Australia. Zoomo vehicles are used by major players in the food, grocery and parcel delivery segments with partners including UberEats, Doordash, JustEat Takeaway, Deliveroo, Domino’s, Pizza Hut, Amazon, FedEx, Getir, Ocado, GoPuff and many more.

The Role

We're looking for an operations leader to help take our North American business to the next level. This role will drive strategy through execution across our toughest operational problems. We're looking for a rockstar who can move at a fast pace and build world-class operations that scale. This person will have the opportunity to scale our business presence and teams in the region.

In this role, reporting directly to our Global VP of Operations, you can expect to -

• Design and execute winning operational strategies for the growth and profitability of our North American B2C and B2B operations. This role requires a combination of operational expertise, problem-solving skills and a growth-oriented mindset.
• Hire, train, and manage a great team that will help build our legacy.
• Starting with our existing operations in NYC and Toronto, you will design our expansion strategy for existing and new cities across the region.
• Set global standards for our key operational metrics - fleet availability, cost optimisation, customer and employee satisfaction.
• Lead safety initiatives and programs to ensure we continue to keep riders and employees safe at scale.
• Design a culture of performance that allows us to score goals and develop an employer-of-choice brand.
• Coordinate strategies and processes with our global central departments.

Requirements

• 5+ years of operations and team management experience at a fast-growing company. Bonus points for any B2C or B2B business development experience!
• You have a track record of operational excellence. Your previous employers would vouch that you’re consistently a top performer.
• They would describe you as a leader who sets a high standard of excellence and gets the most out of your teams.
• You have recruited and managed front-line workers and know how to adapt to all levels.
• Scoring goals is one of our values. You have a track record of tapping into your competitive nature to win.
• You have a bias for action. You understand that once you’ve supported your hypothesis, real learning begins when you engage with the problem or opportunity directly.
• You have an insatiable curiosity. You get excited learning about topics that others might find boring, and "Why?" is one of your most common phrases. You’re known as someone who picks things up quickly.
• You’re comfortable at any "altitude" and you take pride in everything you do. It doesn't matter if it’s sitting in a workshop to learn how to change tires faster or crushing a presentation for a global enterprise partner.
• You're no stranger to a fast-paced environment. You've worked at a company in scale mode before and wouldn’t want it any other way. Bonus points for micromobility experience.
• Humility is something that comes naturally to you. You’re a born collaborator and you care about getting to the right answer more than who came up with it.

Benefits

We offer you the chance to be part of a team at the cutting edge of the world’s electrification journey, including:

• Base salary range $130,000-$150,000 plus bonus scheme
• Benefit from the company's success, through equity options - giving you ownership in and financial upside to the company’s long term success
• Global and country-specific benefits packages
• Flexible working that is focussed on the delivery of OKRs
• Get to know our product by using one of our e-bikes
• Annual learning and development allowance
• Mental wellbeing support
• Working with a switched on team that strives to make the streets greener

Zoomers currently represent 45 nationalities and we celebrate diversity and inclusion with equal opportunities for all.

#LI-HYBRID

Founded in 2016 by its CEO, the client is a top 2–3 global player in digital ad protection. They block malicious activity , provide tracking and insights, and optimize ad spend to ensure campaigns reach real users. Unlike competitors, they are highly proactive with clients , offering scalable solutions for businesses of all sizes and working closely to maximize campaign performance.

The client is seeking a growth-focused Head of Operations  with senior leadership experience in high-performance Sales or Marketing environments . This is a hands-on, data-driven strategic operator role , focused on aligning remote teams, unlocking executional leverage, and removing friction between product, GTM, and customer success functions to accelerate growth.

You’ll own the operational backbone of the business, keeping teams accountable, data-informed, and relentlessly focused on results. Your leadership will inspire teams, enable sharp decision-making, and maintain high-level execution across the organization.

Operations Enablement

• Lead daily operations to ensure smooth execution and cross-team efficiency.
• Build, manage, and optimize workflows, systems, and processes powering the GTM engine.
• Own timelines, budgets, and resource management across projects.
• Identify operational risks and implement solutions to ensure compliance and continuity.
• Run operating rhythm: scorecards, weekly accountability syncs, team cadences, and sprint cycles.
• Ensure clarity on ownership, priorities, and tracking across functions.
• Inspire and energize teams, acting as a trusted “go-to” for cross-functional leaders.
• Own tooling decisions across project management, reporting, documentation, and task execution.
• Continuously reduce complexity and operational drag.

Cross-Functional Collaboration

• Act as a trusted operator to the CEO and leadership team, helping prioritize growth initiatives.
• Break silos and connect the dots across product, marketing, and customer teams.
• Serve as a cultural glue — keeping remote teams energized, aligned, and clear.

Data-Driven Decision Support

• Translate messy data into clear dashboards and operating insights.
• Surface the right metrics for decision-making and create closed-loop reporting systems.
• Use data to shape operational strategy and identify growth opportunities.

Strategic Planning & Leadership

• Drive strategic clarity across the organization.
• Enable company-wide focus on high-impact initiatives.
• Stay ahead of GTM and growth opportunities.

• 5–10+ years of leadership in high-impact roles at remote, high-growth environments.
• Proven ability to manage and scale distributed teams in async-first environments.
• Strong background in Ops management, strategy execution, and organizational alignment .
• Strategic thinker with a bias for execution and long-term value creation.
• Deep experience in GTM, retention, or lifecycle operations .
• Obsession with execution — results-driven mindset.
• System thinker, acts with urgency, thrives on making chaos efficient.

• ClickUp (or similar PM/project management tools)
• Google Sheets (pivot tables, basic modeling)
• BI/Dashboards (Tableau, Looker, Power BI, or lightweight alternatives)
• CRM and lifecycle tools (Brevo, HubSpot, etc.)
• Bonus: familiarity with basic automations (Zapier, Make, etc.)

• Remote, async-friendly team
• Must be available for meetings between 8 AM – 2 PM EST
• Full-time, long-term role

• High-energy, extroverted team leader thriving in fast-paced environments.
• Detail-oriented with a relentless drive for continuous improvement.
• Comfortable owning ambiguity and bringing structure through intelligent systems.
• Passionate about building scalable operations that drive growth.

This role is critical to scaling operations, execution, and business growth , and offers a unique opportunity to work directly with the founder and leadership team.

• Develop and implement strategic plans to grow the catering business and enhance profitability.
• Oversee all daily catering operations, including event planning, execution, staffing, and financial management.
• Create innovative and appealing menus that cater to diverse client needs and dietary restrictions, ensuring profitability.
• Manage and mentor a remote team of catering professionals, including event coordinators, chefs, and service staff.
• Establish and maintain strong relationships with clients, vendors, and suppliers.
• Ensure compliance with all health, safety, and sanitation regulations.
• Develop and manage the catering budget, controlling costs while maintaining quality standards.
• Oversee inventory management and procurement of food, beverages, and supplies.
• Implement and refine operational processes to improve efficiency and customer satisfaction.
• Handle client inquiries, proposals, and contract negotiations.
• Monitor industry trends and competitor activities to identify new opportunities and maintain a competitive edge.
• Conduct post-event analysis and gather client feedback for continuous improvement.
• Lead and inspire the team to deliver exceptional culinary and service experiences.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field. Advanced culinary or management certifications are highly desirable.
• Minimum of 8 years of progressive experience in catering management, with at least 3 years in a senior leadership role.
• Demonstrated expertise in menu planning, costing, and execution for large-scale events.
• Proven ability to manage complex logistics and operations in a remote setting.
• Strong financial acumen, including budgeting, P&L management, and cost control.
• Excellent leadership, team-building, and interpersonal skills.
• Outstanding communication, negotiation, and client relationship management abilities.
• Proficiency in event management software and standard office productivity tools.
• Knowledge of food safety standards (e.g., ServSafe).
• Passion for food and exceptional service delivery.

• Develop and implement strategic plans for catering service growth and expansion.
• Oversee all aspects of catering operations, including menu planning, food sourcing, logistics, and client management.
• Manage and mentor a geographically dispersed team of catering professionals.
• Ensure adherence to all food safety and sanitation regulations.
• Develop and manage budgets, control costs, and maximize profitability.
• Cultivate and maintain strong relationships with clients, vendors, and suppliers.
• Innovate and create unique, high-quality catering experiences that exceed client expectations.
• Implement and refine operational procedures for maximum efficiency and quality.
• Utilize technology and digital tools to enhance remote team collaboration and operational oversight.
• Analyze market trends and identify new business opportunities.
• Handle client inquiries, proposals, and contract negotiations.

• Extensive experience (7+ years) in catering management, event planning, or hospitality operations, with a proven track record of success.
• Demonstrated experience in managing remote teams and operations.
• Strong understanding of food and beverage management, menu development, and costing.
• Exceptional leadership, organizational, and problem-solving skills.
• Proficiency in using catering management software and virtual collaboration tools.
• Excellent communication, negotiation, and client relationship management abilities.
• Experience in budget management and financial forecasting.
• Ability to work independently and drive results in a remote setting.
• Passion for culinary excellence and innovative service delivery.
• Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.