5,619 Head Of Quality jobs in the United States

Location : Los Angeles, California 

Salary : $25.48 per hour, non exempt

Organization Overview 

Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California’s most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care homes. We implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans’ services, and health care sectors. 

In short, we do good work. 

We have offices statewide with a staff of passionate people. While we are growing rapidly, we are also selective: We’re seeking inspired, talented people who want to be effecting profound change and who have fun doing it. 

Department Summary 

The Flexible Housing Subsidy Pool (FHSP) is a supportive housing rental subsidy program of the Los Angeles County Department of Health Services (DHS), along with other governmental partners, managed-care organizations, and foundations. The goal of the FHSP is to secure quality affordable housing for extremely vulnerable Angelenos. Brilliant Corners, the central coordinating community-based partner for FHSP, works to secure a broad range of housing options, including individual apartments, blocks of units, and entire buildings. Brilliant Corners identifies and secures units Countywide, provides move-in assistance and rental subsidy disbursements, coordinates with case managers, and assists with neighborhood relations.  

Position Summary 

Flexible Housing Subsidy Pool (FHSP) HQS Specialist is a new position reporting to the FHSP HQS Supervisor. The HQS Specialist will conduct inspections of vacant and occupied scattered site and PBV units in the FHSP portfolio in accordance with HUD’s Housing Quality Standards, state and local codes and standards adopted by Brilliant Corners.  The FHSP HQS Specialist will assist the FHSP HQS Supervisor and collaborate with FHSP teams to strategize around housing initiative inspections. The HQS Specialist will conduct quality control inspections of FHSP units to ensure units continue to meet HQS requirements, identify additional training needs of FHSP staff and address property provider compliance. To enhance knowledge, experience and professional growth, the FHSP HQS Specialist will work with their FHSP HQS team members to train other teams within FHSP on HQS-specific topics. The HQS Specialist will have the ability to quickly become familiar with Salesforce and support the FHSP HQS Supervisor with data related initiatives and projects. They will help with onboarding and skills development to facilitate a smooth transition for new HQS team members and to promote success. 

Position Responsibilities 

• Stays abreast of HUD HQS regulations, local and state codes, housing market, trends, laws and ordinances in L.A. County. 

• Conducts in-person housing quality standards (HQS) inspections of vacant and occupied scattered-site and project-based units in the FHSP portfolio. 

• With the FHSP HQS Supervisor’s guidance. Coordinates maintenance and repairs with property providers and responds to owner inquiries, and confidently recommends appropriate corrective action for inspection deficiencies to ensure units meet HQS, state, local and agency standards. 

• Advises the appropriate stakeholders on the condition of dwellings by developing and disseminating HQS reports and other HQS documentation. 

• Maintains thorough and accurate inspection-related reports, records and correspondences from FHSP team members, property providers, clients/tenants, ICMS and stakeholders, while maintaining confidentiality. 

• Works collaboratively with FHSP team members, property providers, and ICMS (Intensive Care Management Services) provider(s) to coordinate unit inspections. 

• Organizes, schedules and effectively maps out multiple inspections.  

• Provides HQS guidance to FHSP team members, property providers, ICMS, stakeholders, and responds to inspection inquiries in a timely manner.  

• Communicates with state and local departments concerning inspection-related matters. 

• Assists with creating and updating HQS training materials and coordinating trainings. 

• Delivers comprehensive HQS trainings, office hours and presentations to FHSP team members and stakeholders, including field-based HQS trainings 

• May assist with the design, implementation and producing reports and workflow systems to better optimize HQS inspections throughout FHSP. 

• Assists FHSP team members with successfully integrating HQS processes and procedures into their roles. 

• Establishes and maintains effective working relationships with team members, property providers, service providers, stakeholders, other FHSP teams. 

• Attends various staff meetings and trainings. 

• Performs other duties and responsibilities as assigned.  

Requirements

Professional Experience 

• Experience performing inspections in a variety of housing-related fields, including real estate, property management, housing subsidy programs, housing acquisitions and coordination, and supportive housing for a minimum of six (6) months. 

• Experience in real estate, property management, supportive housing, Los Angeles rental   markets, city planning/public policy, and subsidy programs.  

Knowledge, Skills and Abilities 

• Ability to work independently with minimal supervision.  

• Excellent verbal and written communication skills. 

• Strong interpersonal skills. 

• Ability to utilize critical thinking skills in decision-making situations, good organizational and record-keeping skills, and good independent judgment. 

• Willingness to travel throughout Los Angeles County and make multiple visits in the field per day. 

• Ability to work productively in a variety of working conditions and environments.  

• Access to reliable transportation, possession of a valid California driver’s license, a clean driving record, and automobile insurance. 

• Basic computer knowledge, Microsoft Office (moderate to strong) required; Canva preferred. 

• Flexibility required regarding scheduling and prioritizing of tasks. 

• The ability to employ training on identifying HQS deficiencies and completing tasks while showing careful consideration for every aspect involved, no matter the degree of importance. 

• Ability to understand and apply HQS regulations, organizational standards, state and local codes. 

• Ability to conduct inspections using mobile technologies and other equipment for HQS inspections. 

• Ability to meet the physical demands of the position: walking, standing, bending, squatting, climbing steps, reaching while carrying 2-3 lbs. of inspection equipment. 

• Position requires HUD Housing Quality Standards certification within six months of hire. 

Core Competencies   

• Customer Focus: Proactively understands and meets others’ needs through a service-minded approach. Builds trust, leverages insights, and provides responsive support to align with evolving requirements.  

• Written Communication: Crafts clear, compelling content for diverse audiences. Adapts style, ensures alignment with brand voice and DEI principles to engage readers and drive outcomes.  

• Functional/Technical Skills: Possesses the functional and technical knowledge and skills to do the job at a high level of accomplishment.  

• Problem Solving: Uses critical thinking to creatively investigates issues from diverse perspectives. Makes evidence-based recommendations addressing short and long-term needs. 

Organizational Values  

• Humanity: Putting people first: We are committed to meeting people where they’re at, honoring their dignity, diversity, and experience.   

• Community: Building a better future: Sustainable housing solutions are fostered through partnership, collaboration, and human connection.   

• Ingenuity: Innovating for transformation: Systems-change requires relentless determination, thinking outside the box and challenging the status quo.  

Physical Requirements  

Candidates should have physical mobility for tasks such as standing, bending, stooping, kneeling, crouching, reaching, twisting, and walking on uneven surfaces. They should be capable of performing stationary tasks like sitting for up to 6 to 8 hours a day.  Additionally, candidates should be able to lift, carry, push, pull light to moderate weights up to 15 pounds safely. Requires mental acuity for analytical reasoning and document interpretation.  

Labor Union

This position is part of the OPEIU, LOCAL 30, AFL-CIO, bargaining unit. As a member of the OPEIU, LOCAL 30, AFL-CIO, the incumbent will be subject to the terms and conditions outlined in the collective bargaining agreement

Salary range for this position is $3,000- 55,973 annually. This position is being offered at 53,000 annually.  

Brilliant Corners does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients. We will consider for employment qualified applicants with arrest and conviction records. 

Benefits

• Health Care Plan (Medical, Dental, & Vision) 

• Retirement Plan (With 5% Match) 
• Life Insurance (Basic, Voluntary and AD&D) 
• Paid Time Off (Vacation, Sick & Public Holidays) 
• Family Leave (Maternity, Paternity) 
• Short Term & Long-Term Disability 
• Training & Development 
• Wellness Resources 
• Hybrid Work

1. Track and investigate alleged violations of Program rules and regulations
2. Maintain records of compliance activities, including any complaints or investigations
3. Receive, log and investigate all Fraud Hotline complaints
4. Collaborates with other departments (e.g., Case Management, Operational Support, Office of Inspector General (OIG), etc.) and to the appropriate existing resources for investigation and resolution of program violations
5. Respond to alleged program violations of rules, regulations, policies, lease, and Statement of Understanding by evaluating or recommending the initiation of investigative procedures.
6. Review the HUD EIV income discrepancy for possible unreported income of participants and make recommendation for possible termination
7. Proactive reviews of regulatory policies and MDHCV administrative plan to stay informed of standards for the HCV program and Reasonable Accommodations
8. Proficiency in the use of all investigative tools, including, but not limited to (Criminal Justice Information System (CJIS), Driver and Vehicle Information Database System (DAVID), Accurint, National Crime Information Center (NCIC), Miami-Dade Clerk of Court records, etc.
9. Serve as back up for ADA Coordinator as necessary

1. Leadership: Provide lead direction on special projects or processes by clearly and effectively setting course of action; and manage efficiency of processes, materials or programs by providing regular feedback and reinforcement to appropriate staff as required.
2. Performance Excellence: Set high standards of performance; pursue aggressive goals and work hard/smart to achieve them; strive for results and success; convey a sense of urgency and bring issues to closure; and persist despite obstacles and opposition.
3. Customer Service: Meet/exceed the expectations and requirements of internal and external customers; identify, understand, monitor and measure the needs of both internal and external customers; talk and act with customers in mind; and recognize working colleagues as customers.
4. Effective Communication: Ensure important information is passed to those who need to know; convey necessary information clearly and effectively orally or in writing; demonstrate attention to, and convey understanding of, the comments and questions of others; and listen effectively.
5. Quality: Demonstrate accuracy and thoroughness; look for ways to improve and promote quality; apply feedback to improve performance; monitor own work to ensure quality.
6. Responsiveness and Accountability: Demonstrate a high level of conscientiousness; hold oneself personally responsible for one's own work; and do the required fair share of work.
7. Integrity: Must abide by strict ethical standards, integrity, objectivity and confidentiality when dealing with client, employee or financial information, and budget analysis and must avoid any personal conflicts of interest.

Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want you to be part of.

Job Summary:

The Head of Quality Control (QC) is responsible for Quality Control activities including biochemistry, microbiology, environmental monitoring, raw materials, stability, method transfer, instrument and software qualification, data integrity, sample management, and QC document management.

The Head of QC provides a safe, controlled work environment in all areas of responsibility while being aware of the site safety objectives and making sure these are communicated and understood by all staff. Provides guidance to supervisors and other frontline leads to achieve goals in accordance with established policies. Establishes and recommends changes to policies which affect subordinate organizations. Develops and administers budgets, schedules and performance requirements.

Role will be responsible for Championing operational excellence and innovation as well QC financial targets, to ensure stable planning of QC activities as per site needs. Responsible for people development and growth. Creates a culture in the QC organization that leads to employee satisfaction and retention. Contributes to the site’s growth strategy, including planning, budgeting, and safety .

Key Responsibilities:

• Partners with the Site Quality Head, Site Leadership Team, and Global Quality functions in executing the strategic goals of the company

• Lead the Quality Control Department for the Mammalian Business Unit at Lonza Portsmouth with responsibility for the following groups within the department: Raw Material, Analytical, Biochemistry, Microbiology, Environmental Monitoring, Assay validation/transfer, laboratory information and sample logistics and includes all personnel associated with the department i.e. FTE, interns and contractors

• Develops and executes the QC strategy for the site. Ensures quality and delivery meets or exceeds internal stakeholder and customer expectations

• Ov ersees raw materials testing, in-process and finished product testing, environmental monitoring and microbiology, stability testing, method transfer and validation, instrument and software qualification, QC data integrity, sample management, and QC document management

• Drives continuous improvement initiatives to ensure that the QC organization meets key performance indicator goals

• To evaluate and prioritize QC projects in the medium and long term, ensuring that the human, technical and financial resources are focused on the achievement of strategic objectives

• Works closely with Program Management, Quality Assurance, Manufacturing Asset leadership, and customers to support project teams throughout the product lifecycle

• Attends Site Quality Council (monthly) and other meetings as needed, e.g. Change Control Committee, Deviation Review Board, CAPA Board

• Conducts regularly scheduled 1 on 1 meetings with staff, and conducts regularly scheduled team meetings to review objectives, provide support and feedback, and assistance in resolving issues

• Builds and maintains expertise in the QC organization, ensuring that the QC organization supports site operations through ongoing development of staff

• Represents QC function in Joint Steering Committee meetings with customers

• Supports Regulatory and Customer Audits as needed

• Manages the QC budget process

• Responsible for providing support to the QC Department of the Cell & Gene Therapies Business Unit for certain shared services including Raw Materials, QC Systems, Sample Logistics etc.

• To approve or reject starting materials, packaging materials, intermediate, bulk and finished products

• Responsible to ensure the QC operations comply to cGMP and safety regulations

• Responsible to ensure QC participation in the multidisciplinary customer teams (IPT, JPT) and the global QC work teams

• To lead the development and implementation of improvement systems in the area in line with the Operational Excellence strategy

• Ensure escalation of non-compliance or ineffective Quality System deployment at site

• Plan resources for QC to support projects and testing in alignment with production activities. To ensure that all necessary testing is carried out and the associated records evaluated

• To lead the method transfer activities for customer projects in Quality Control

• To lead from a QC standpoint audits/inspections by customers and/or regulatory agencies

• To ensure the development and coaching of QC staff in order to improve their performance, abilities and competences

• Drive the timely release of test results and approval of certificate of Analysis to support batch release

• Ensure that product has been manufactured and tested in accordance with c GMP requirements, company SOPs, policies and specifications

• To approve specifications, sampling instructions, test methods and other Quality Control procedures.

• To ensure the qualification and maintenance of QC premises / equipment and appropriate validations are done

• Apply Data Integrity principles in all aspects of work, in compliance with Lonza DI policies, guidelines and procedures

• Any other duties as assigned by Site Quality Head

Key Requirements:

• Bachelor's degree in Life Sciences is preferred; a combination of education and years of experience will be considered w ith 10+ years of QC experience

• Proven experience in leadership positions

• Leadership skills- ability to coach, manage and lead diverse teams

• Demonstrated ability to present ideas publicly to inform, educate and influence others positively in achieving business results

• Excellent communications skills both written and verbal format

• Relate to others in a team setting. Active listener seeking to understand and to be understood. Able to coach and manage experienced and inexperienced staff

• Maintain positive attitude and emotional composure in a team environment

• Maintain control of meetings with direct reports

• Mentoring and leading direct reports

• Being able to deliver difficult messages to staff (i.e. disciplinary actions, poor performance plans)

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.

Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want you to be part of.

Job Summary:

The Head of Quality Control (QC) is responsible for Quality Control activities including biochemistry, microbiology, environmental monitoring, raw materials, stability, method transfer, instrument and software qualification, data integrity, sample management, and QC document management.

The Head of QC provides a safe, controlled work environment in all areas of responsibility while being aware of the site safety objectives and making sure these are communicated and understood by all staff. Provides guidance to supervisors and other frontline leads to achieve goals in accordance with established policies. Establishes and recommends changes to policies which affect subordinate organizations. Develops and administers budgets, schedules and performance requirements.

Role will be responsible for Championing operational excellence and innovation as well QC financial targets, to ensure stable planning of QC activities as per site needs. Responsible for people development and growth. Creates a culture in the QC organization that leads to employee satisfaction and retention. Contributes to the site’s growth strategy, including planning, budgeting, and safety .

Key Responsibilities:

• Partners with the Site Quality Head, Site Leadership Team, and Global Quality functions in executing the strategic goals of the company

• Lead the Quality Control Department for the Mammalian Business Unit at Lonza Portsmouth with responsibility for the following groups within the department: Raw Material, Analytical, Biochemistry, Microbiology, Environmental Monitoring, Assay validation/transfer, laboratory information and sample logistics and includes all personnel associated with the department i.e. FTE, interns and contractors

• Develops and executes the QC strategy for the site. Ensures quality and delivery meets or exceeds internal stakeholder and customer expectations

• Ov ersees raw materials testing, in-process and finished product testing, environmental monitoring and microbiology, stability testing, method transfer and validation, instrument and software qualification, QC data integrity, sample management, and QC document management

• Drives continuous improvement initiatives to ensure that the QC organization meets key performance indicator goals

• To evaluate and prioritize QC projects in the medium and long term, ensuring that the human, technical and financial resources are focused on the achievement of strategic objectives

• Works closely with Program Management, Quality Assurance, Manufacturing Asset leadership, and customers to support project teams throughout the product lifecycle

• Attends Site Quality Council (monthly) and other meetings as needed, e.g. Change Control Committee, Deviation Review Board, CAPA Board

• Conducts regularly scheduled 1 on 1 meetings with staff, and conducts regularly scheduled team meetings to review objectives, provide support and feedback, and assistance in resolving issues

• Builds and maintains expertise in the QC organization, ensuring that the QC organization supports site operations through ongoing development of staff

• Represents QC function in Joint Steering Committee meetings with customers

• Supports Regulatory and Customer Audits as needed

• Manages the QC budget process

• Responsible for providing support to the QC Department of the Cell & Gene Therapies Business Unit for certain shared services including Raw Materials, QC Systems, Sample Logistics etc.

• To approve or reject starting materials, packaging materials, intermediate, bulk and finished products

• Responsible to ensure the QC operations comply to cGMP and safety regulations

• Responsible to ensure QC participation in the multidisciplinary customer teams (IPT, JPT) and the global QC work teams

• To lead the development and implementation of improvement systems in the area in line with the Operational Excellence strategy

• Ensure escalation of non-compliance or ineffective Quality System deployment at site

• Plan resources for QC to support projects and testing in alignment with production activities. To ensure that all necessary testing is carried out and the associated records evaluated

• To lead the method transfer activities for customer projects in Quality Control

• To lead from a QC standpoint audits/inspections by customers and/or regulatory agencies

• To ensure the development and coaching of QC staff in order to improve their performance, abilities and competences

• Drive the timely release of test results and approval of certificate of Analysis to support batch release

• Ensure that product has been manufactured and tested in accordance with c GMP requirements, company SOPs, policies and specifications

• To approve specifications, sampling instructions, test methods and other Quality Control procedures.

• To ensure the qualification and maintenance of QC premises / equipment and appropriate validations are done

• Apply Data Integrity principles in all aspects of work, in compliance with Lonza DI policies, guidelines and procedures

• Any other duties as assigned by Site Quality Head

Key Requirements:

• Bachelor's degree in Life Sciences is preferred; a combination of education and years of experience will be considered w ith 10+ years of QC experience

• Proven experience in leadership positions

• Leadership skills- ability to coach, manage and lead diverse teams

• Demonstrated ability to present ideas publicly to inform, educate and influence others positively in achieving business results

• Excellent communications skills both written and verbal format

• Relate to others in a team setting. Active listener seeking to understand and to be understood. Able to coach and manage experienced and inexperienced staff

• Maintain positive attitude and emotional composure in a team environment

• Maintain control of meetings with direct reports

• Mentoring and leading direct reports

• Being able to deliver difficult messages to staff (i.e. disciplinary actions, poor performance plans)

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.

Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want you to be part of.

Job Summary:

The Head of Quality Control (QC) is responsible for Quality Control activities including biochemistry, microbiology, environmental monitoring, raw materials, stability, method transfer, instrument and software qualification, data integrity, sample management, and QC document management.

The Head of QC provides a safe, controlled work environment in all areas of responsibility while being aware of the site safety objectives and making sure these are communicated and understood by all staff. Provides guidance to supervisors and other frontline leads to achieve goals in accordance with established policies. Establishes and recommends changes to policies which affect subordinate organizations. Develops and administers budgets, schedules and performance requirements.

Role will be responsible for Championing operational excellence and innovation as well QC financial targets, to ensure stable planning of QC activities as per site needs. Responsible for people development and growth. Creates a culture in the QC organization that leads to employee satisfaction and retention. Contributes to the site’s growth strategy, including planning, budgeting, and safety .

Key Responsibilities:

• Partners with the Site Quality Head, Site Leadership Team, and Global Quality functions in executing the strategic goals of the company

• Lead the Quality Control Department for the Mammalian Business Unit at Lonza Portsmouth with responsibility for the following groups within the department: Raw Material, Analytical, Biochemistry, Microbiology, Environmental Monitoring, Assay validation/transfer, laboratory information and sample logistics and includes all personnel associated with the department i.e. FTE, interns and contractors

• Develops and executes the QC strategy for the site. Ensures quality and delivery meets or exceeds internal stakeholder and customer expectations

• Ov ersees raw materials testing, in-process and finished product testing, environmental monitoring and microbiology, stability testing, method transfer and validation, instrument and software qualification, QC data integrity, sample management, and QC document management

• Drives continuous improvement initiatives to ensure that the QC organization meets key performance indicator goals

• To evaluate and prioritize QC projects in the medium and long term, ensuring that the human, technical and financial resources are focused on the achievement of strategic objectives

• Works closely with Program Management, Quality Assurance, Manufacturing Asset leadership, and customers to support project teams throughout the product lifecycle

• Attends Site Quality Council (monthly) and other meetings as needed, e.g. Change Control Committee, Deviation Review Board, CAPA Board

• Conducts regularly scheduled 1 on 1 meetings with staff, and conducts regularly scheduled team meetings to review objectives, provide support and feedback, and assistance in resolving issues

• Builds and maintains expertise in the QC organization, ensuring that the QC organization supports site operations through ongoing development of staff

• Represents QC function in Joint Steering Committee meetings with customers

• Supports Regulatory and Customer Audits as needed

• Manages the QC budget process

• Responsible for providing support to the QC Department of the Cell & Gene Therapies Business Unit for certain shared services including Raw Materials, QC Systems, Sample Logistics etc.

• To approve or reject starting materials, packaging materials, intermediate, bulk and finished products

• Responsible to ensure the QC operations comply to cGMP and safety regulations

• Responsible to ensure QC participation in the multidisciplinary customer teams (IPT, JPT) and the global QC work teams

• To lead the development and implementation of improvement systems in the area in line with the Operational Excellence strategy

• Ensure escalation of non-compliance or ineffective Quality System deployment at site

• Plan resources for QC to support projects and testing in alignment with production activities. To ensure that all necessary testing is carried out and the associated records evaluated

• To lead the method transfer activities for customer projects in Quality Control

• To lead from a QC standpoint audits/inspections by customers and/or regulatory agencies

• To ensure the development and coaching of QC staff in order to improve their performance, abilities and competences

• Drive the timely release of test results and approval of certificate of Analysis to support batch release

• Ensure that product has been manufactured and tested in accordance with c GMP requirements, company SOPs, policies and specifications

• To approve specifications, sampling instructions, test methods and other Quality Control procedures.

• To ensure the qualification and maintenance of QC premises / equipment and appropriate validations are done

• Apply Data Integrity principles in all aspects of work, in compliance with Lonza DI policies, guidelines and procedures

• Any other duties as assigned by Site Quality Head

Key Requirements:

• Bachelor's degree in Life Sciences is preferred; a combination of education and years of experience will be considered w ith 10+ years of QC experience

• Proven experience in leadership positions

• Leadership skills- ability to coach, manage and lead diverse teams

• Demonstrated ability to present ideas publicly to inform, educate and influence others positively in achieving business results

• Excellent communications skills both written and verbal format

• Relate to others in a team setting. Active listener seeking to understand and to be understood. Able to coach and manage experienced and inexperienced staff

• Maintain positive attitude and emotional composure in a team environment

• Maintain control of meetings with direct reports

• Mentoring and leading direct reports

• Being able to deliver difficult messages to staff (i.e. disciplinary actions, poor performance plans)

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.

Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want you to be part of.

Job Summary:

The Head of Quality Control (QC) is responsible for Quality Control activities including biochemistry, microbiology, environmental monitoring, raw materials, stability, method transfer, instrument and software qualification, data integrity, sample management, and QC document management.

The Head of QC provides a safe, controlled work environment in all areas of responsibility while being aware of the site safety objectives and making sure these are communicated and understood by all staff. Provides guidance to supervisors and other frontline leads to achieve goals in accordance with established policies. Establishes and recommends changes to policies which affect subordinate organizations. Develops and administers budgets, schedules and performance requirements.

Role will be responsible for Championing operational excellence and innovation as well QC financial targets, to ensure stable planning of QC activities as per site needs. Responsible for people development and growth. Creates a culture in the QC organization that leads to employee satisfaction and retention. Contributes to the site’s growth strategy, including planning, budgeting, and safety .

Key Responsibilities:

• Partners with the Site Quality Head, Site Leadership Team, and Global Quality functions in executing the strategic goals of the company

• Lead the Quality Control Department for the Mammalian Business Unit at Lonza Portsmouth with responsibility for the following groups within the department: Raw Material, Analytical, Biochemistry, Microbiology, Environmental Monitoring, Assay validation/transfer, laboratory information and sample logistics and includes all personnel associated with the department i.e. FTE, interns and contractors

• Develops and executes the QC strategy for the site. Ensures quality and delivery meets or exceeds internal stakeholder and customer expectations

• Ov ersees raw materials testing, in-process and finished product testing, environmental monitoring and microbiology, stability testing, method transfer and validation, instrument and software qualification, QC data integrity, sample management, and QC document management

• Drives continuous improvement initiatives to ensure that the QC organization meets key performance indicator goals

• To evaluate and prioritize QC projects in the medium and long term, ensuring that the human, technical and financial resources are focused on the achievement of strategic objectives

• Works closely with Program Management, Quality Assurance, Manufacturing Asset leadership, and customers to support project teams throughout the product lifecycle

• Attends Site Quality Council (monthly) and other meetings as needed, e.g. Change Control Committee, Deviation Review Board, CAPA Board

• Conducts regularly scheduled 1 on 1 meetings with staff, and conducts regularly scheduled team meetings to review objectives, provide support and feedback, and assistance in resolving issues

• Builds and maintains expertise in the QC organization, ensuring that the QC organization supports site operations through ongoing development of staff

• Represents QC function in Joint Steering Committee meetings with customers

• Supports Regulatory and Customer Audits as needed

• Manages the QC budget process

• Responsible for providing support to the QC Department of the Cell & Gene Therapies Business Unit for certain shared services including Raw Materials, QC Systems, Sample Logistics etc.

• To approve or reject starting materials, packaging materials, intermediate, bulk and finished products

• Responsible to ensure the QC operations comply to cGMP and safety regulations

• Responsible to ensure QC participation in the multidisciplinary customer teams (IPT, JPT) and the global QC work teams

• To lead the development and implementation of improvement systems in the area in line with the Operational Excellence strategy

• Ensure escalation of non-compliance or ineffective Quality System deployment at site

• Plan resources for QC to support projects and testing in alignment with production activities. To ensure that all necessary testing is carried out and the associated records evaluated

• To lead the method transfer activities for customer projects in Quality Control

• To lead from a QC standpoint audits/inspections by customers and/or regulatory agencies

• To ensure the development and coaching of QC staff in order to improve their performance, abilities and competences

• Drive the timely release of test results and approval of certificate of Analysis to support batch release

• Ensure that product has been manufactured and tested in accordance with c GMP requirements, company SOPs, policies and specifications

• To approve specifications, sampling instructions, test methods and other Quality Control procedures.

• To ensure the qualification and maintenance of QC premises / equipment and appropriate validations are done

• Apply Data Integrity principles in all aspects of work, in compliance with Lonza DI policies, guidelines and procedures

• Any other duties as assigned by Site Quality Head

Key Requirements:

• Bachelor's degree in Life Sciences is preferred; a combination of education and years of experience will be considered w ith 10+ years of QC experience

• Proven experience in leadership positions

• Leadership skills- ability to coach, manage and lead diverse teams

• Demonstrated ability to present ideas publicly to inform, educate and influence others positively in achieving business results

• Excellent communications skills both written and verbal format

• Relate to others in a team setting. Active listener seeking to understand and to be understood. Able to coach and manage experienced and inexperienced staff

• Maintain positive attitude and emotional composure in a team environment

• Maintain control of meetings with direct reports

• Mentoring and leading direct reports

• Being able to deliver difficult messages to staff (i.e. disciplinary actions, poor performance plans)

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.

Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want you to be part of.

Job Summary:

The Head of Quality Control (QC) is responsible for Quality Control activities including biochemistry, microbiology, environmental monitoring, raw materials, stability, method transfer, instrument and software qualification, data integrity, sample management, and QC document management.

The Head of QC provides a safe, controlled work environment in all areas of responsibility while being aware of the site safety objectives and making sure these are communicated and understood by all staff. Provides guidance to supervisors and other frontline leads to achieve goals in accordance with established policies. Establishes and recommends changes to policies which affect subordinate organizations. Develops and administers budgets, schedules and performance requirements.

Role will be responsible for Championing operational excellence and innovation as well QC financial targets, to ensure stable planning of QC activities as per site needs. Responsible for people development and growth. Creates a culture in the QC organization that leads to employee satisfaction and retention. Contributes to the site’s growth strategy, including planning, budgeting, and safety .

Key Responsibilities:

• Partners with the Site Quality Head, Site Leadership Team, and Global Quality functions in executing the strategic goals of the company

• Lead the Quality Control Department for the Mammalian Business Unit at Lonza Portsmouth with responsibility for the following groups within the department: Raw Material, Analytical, Biochemistry, Microbiology, Environmental Monitoring, Assay validation/transfer, laboratory information and sample logistics and includes all personnel associated with the department i.e. FTE, interns and contractors

• Develops and executes the QC strategy for the site. Ensures quality and delivery meets or exceeds internal stakeholder and customer expectations

• Ov ersees raw materials testing, in-process and finished product testing, environmental monitoring and microbiology, stability testing, method transfer and validation, instrument and software qualification, QC data integrity, sample management, and QC document management

• Drives continuous improvement initiatives to ensure that the QC organization meets key performance indicator goals

• To evaluate and prioritize QC projects in the medium and long term, ensuring that the human, technical and financial resources are focused on the achievement of strategic objectives

• Works closely with Program Management, Quality Assurance, Manufacturing Asset leadership, and customers to support project teams throughout the product lifecycle

• Attends Site Quality Council (monthly) and other meetings as needed, e.g. Change Control Committee, Deviation Review Board, CAPA Board

• Conducts regularly scheduled 1 on 1 meetings with staff, and conducts regularly scheduled team meetings to review objectives, provide support and feedback, and assistance in resolving issues

• Builds and maintains expertise in the QC organization, ensuring that the QC organization supports site operations through ongoing development of staff

• Represents QC function in Joint Steering Committee meetings with customers

• Supports Regulatory and Customer Audits as needed

• Manages the QC budget process

• Responsible for providing support to the QC Department of the Cell & Gene Therapies Business Unit for certain shared services including Raw Materials, QC Systems, Sample Logistics etc.

• To approve or reject starting materials, packaging materials, intermediate, bulk and finished products

• Responsible to ensure the QC operations comply to cGMP and safety regulations

• Responsible to ensure QC participation in the multidisciplinary customer teams (IPT, JPT) and the global QC work teams

• To lead the development and implementation of improvement systems in the area in line with the Operational Excellence strategy

• Ensure escalation of non-compliance or ineffective Quality System deployment at site

• Plan resources for QC to support projects and testing in alignment with production activities. To ensure that all necessary testing is carried out and the associated records evaluated

• To lead the method transfer activities for customer projects in Quality Control

• To lead from a QC standpoint audits/inspections by customers and/or regulatory agencies

• To ensure the development and coaching of QC staff in order to improve their performance, abilities and competences

• Drive the timely release of test results and approval of certificate of Analysis to support batch release

• Ensure that product has been manufactured and tested in accordance with c GMP requirements, company SOPs, policies and specifications

• To approve specifications, sampling instructions, test methods and other Quality Control procedures.

• To ensure the qualification and maintenance of QC premises / equipment and appropriate validations are done

• Apply Data Integrity principles in all aspects of work, in compliance with Lonza DI policies, guidelines and procedures

• Any other duties as assigned by Site Quality Head

Key Requirements:

• Bachelor's degree in Life Sciences is preferred; a combination of education and years of experience will be considered w ith 10+ years of QC experience

• Proven experience in leadership positions

• Leadership skills- ability to coach, manage and lead diverse teams

• Demonstrated ability to present ideas publicly to inform, educate and influence others positively in achieving business results

• Excellent communications skills both written and verbal format

• Relate to others in a team setting. Active listener seeking to understand and to be understood. Able to coach and manage experienced and inexperienced staff

• Maintain positive attitude and emotional composure in a team environment

• Maintain control of meetings with direct reports

• Mentoring and leading direct reports

• Being able to deliver difficult messages to staff (i.e. disciplinary actions, poor performance plans)

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.

Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want you to be part of.

Job Summary:

The Head of Quality Control (QC) is responsible for Quality Control activities including biochemistry, microbiology, environmental monitoring, raw materials, stability, method transfer, instrument and software qualification, data integrity, sample management, and QC document management.

The Head of QC provides a safe, controlled work environment in all areas of responsibility while being aware of the site safety objectives and making sure these are communicated and understood by all staff. Provides guidance to supervisors and other frontline leads to achieve goals in accordance with established policies. Establishes and recommends changes to policies which affect subordinate organizations. Develops and administers budgets, schedules and performance requirements.

Role will be responsible for Championing operational excellence and innovation as well QC financial targets, to ensure stable planning of QC activities as per site needs. Responsible for people development and growth. Creates a culture in the QC organization that leads to employee satisfaction and retention. Contributes to the site’s growth strategy, including planning, budgeting, and safety .

Key Responsibilities:

• Partners with the Site Quality Head, Site Leadership Team, and Global Quality functions in executing the strategic goals of the company

• Lead the Quality Control Department for the Mammalian Business Unit at Lonza Portsmouth with responsibility for the following groups within the department: Raw Material, Analytical, Biochemistry, Microbiology, Environmental Monitoring, Assay validation/transfer, laboratory information and sample logistics and includes all personnel associated with the department i.e. FTE, interns and contractors

• Develops and executes the QC strategy for the site. Ensures quality and delivery meets or exceeds internal stakeholder and customer expectations

• Ov ersees raw materials testing, in-process and finished product testing, environmental monitoring and microbiology, stability testing, method transfer and validation, instrument and software qualification, QC data integrity, sample management, and QC document management

• Drives continuous improvement initiatives to ensure that the QC organization meets key performance indicator goals

• To evaluate and prioritize QC projects in the medium and long term, ensuring that the human, technical and financial resources are focused on the achievement of strategic objectives

• Works closely with Program Management, Quality Assurance, Manufacturing Asset leadership, and customers to support project teams throughout the product lifecycle

• Attends Site Quality Council (monthly) and other meetings as needed, e.g. Change Control Committee, Deviation Review Board, CAPA Board

• Conducts regularly scheduled 1 on 1 meetings with staff, and conducts regularly scheduled team meetings to review objectives, provide support and feedback, and assistance in resolving issues

• Builds and maintains expertise in the QC organization, ensuring that the QC organization supports site operations through ongoing development of staff

• Represents QC function in Joint Steering Committee meetings with customers

• Supports Regulatory and Customer Audits as needed

• Manages the QC budget process

• Responsible for providing support to the QC Department of the Cell & Gene Therapies Business Unit for certain shared services including Raw Materials, QC Systems, Sample Logistics etc.

• To approve or reject starting materials, packaging materials, intermediate, bulk and finished products

• Responsible to ensure the QC operations comply to cGMP and safety regulations

• Responsible to ensure QC participation in the multidisciplinary customer teams (IPT, JPT) and the global QC work teams

• To lead the development and implementation of improvement systems in the area in line with the Operational Excellence strategy

• Ensure escalation of non-compliance or ineffective Quality System deployment at site

• Plan resources for QC to support projects and testing in alignment with production activities. To ensure that all necessary testing is carried out and the associated records evaluated

• To lead the method transfer activities for customer projects in Quality Control

• To lead from a QC standpoint audits/inspections by customers and/or regulatory agencies

• To ensure the development and coaching of QC staff in order to improve their performance, abilities and competences

• Drive the timely release of test results and approval of certificate of Analysis to support batch release

• Ensure that product has been manufactured and tested in accordance with c GMP requirements, company SOPs, policies and specifications

• To approve specifications, sampling instructions, test methods and other Quality Control procedures.

• To ensure the qualification and maintenance of QC premises / equipment and appropriate validations are done

• Apply Data Integrity principles in all aspects of work, in compliance with Lonza DI policies, guidelines and procedures

• Any other duties as assigned by Site Quality Head

Key Requirements:

• Bachelor's degree in Life Sciences is preferred; a combination of education and years of experience will be considered w ith 10+ years of QC experience

• Proven experience in leadership positions

• Leadership skills- ability to coach, manage and lead diverse teams

• Demonstrated ability to present ideas publicly to inform, educate and influence others positively in achieving business results

• Excellent communications skills both written and verbal format

• Relate to others in a team setting. Active listener seeking to understand and to be understood. Able to coach and manage experienced and inexperienced staff

• Maintain positive attitude and emotional composure in a team environment

• Maintain control of meetings with direct reports

• Mentoring and leading direct reports

• Being able to deliver difficult messages to staff (i.e. disciplinary actions, poor performance plans)

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.