2,136 Health Program Specialist jobs in the United States

Overview

As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission. EO/AA

This position provides core clinical services within assigned treatment program while providing leadership to a clinical team and on-site management support in collaboration with the program manager. Supervising the daily activities of the assigned department by coordinating ongoing education, monitoring quality control and safety processes and is responsible for programmatic development.

Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.

Responsibilities

• Provides direct clinical supervision of programs, group work and family education.

• Serves as a liaison with all mental health and legal services as required.

• Assists program manager with providing on-site clinical and leadership interventions.

• Oversees patient discharge planning and coordination; may provide case management for patients.

• Provides direct patient care in area of expertise.

Knowledge / Skills / Abilities

• Demonstrated human relations and effective communication skills.

• Knowledge of community resources and mental health laws.

• Ability to perform the essential functions of the job as outlined in the position description.

• Knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.

• Knowledge of the principles of life span growth and development.

• Ability to assess data regarding the patient's status and provide care as described in the department's policies and procedures manual.

Qualifications

Qualifications Required

• Master's Degree in Nursing, Social Work, Psychology, or related area, or equivalency.

• Professional licensure in related area.

• Three years of experience in a related area, or equivalency, with one of those years in a supervisory capacity.

• Experience in case management; discharge planning; group, family, and one-on-one interaction.

Licenses Required

• Current RQI Healthcare Provider eCredential through the University of Utah Health RQI system. The eCredential is to be obtained within 30 days of hire.

• One of the following

• Current Licensed Clinical Social Worker (L.C.S.W.) certificate for clinical practice in the State of Utah.

• Current license to practice as a Registered Nurse in the State of Utah, or obtain one within 90 days of hire under the interstate compact if switching residency to State of Utah. Must maintain current Interstate Compact (multi-state) license if residency is not being changed to Utah.

* Additional license requirements as determined by the hiring department.

Qualifications (Preferred)

Preferred

• Two years experience in a leadership capacity.

Working Conditions and Physical Demands

Employee must be able to meet the following requirements with or without an accommodation.

• This position involves intensive work that may exert up to 100 pounds and may consistently require lifting, carrying, pushing, pulling or otherwise moving objects, such as medical equipment, or patients while providing patient care to those with psychiatric conditions.

Physical Requirements

Carrying, Climbing, Color Determination, Crawling, Far Vision, Lifting, Listening, Manual Dexterity, Near Vision, Pulling and/or Pushing, Reaching, Sitting, Speaking, Standing, Stooping and Crouching, Tasting or Smelling, Walking

Multi-lingual Candidates Welcomed

To inquire about this posting, email:

EEO Statement

University of Utah Health Hospitals and Clinics, a part of The University of Utah, values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patient populations.

All qualified individuals are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

University of Utah Health Hospitals and Clinics, a part of The University of Utah, is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability, please contact the University of Utah Health Hospitals and Clinics Human Resources office at . If you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity (OEO). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at:

Online reports may be submitted atoeo.utah.edu/

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Hospitals and Clinics Human Resources at ( for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at ( or ( or Hospitals and Clinics Human Resources at ( if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

Requisition Number 77425
Reg/Temp Regular
Employment Type Full-Time
Shift Evening
Work Schedule Mon-Thurs 12:00 PM - 8:30 PM, Fri 9:00 AM - 5:00 PM
Location Name Kem And Carolyn Gardner Mental Health Crisis Care Center
Workplace Set Up Hybrid
City South Salt Lake
State UT
Department HMH OPC 93J ADULT IOP
Category Social Services
Workplace Set Up Hybrid

Apply for Job Job ID 369553
Location Twin Cities
Job Family Campus Operations
Full/Part Time Full-Time
Regular/Temporary Regular
Job Code 8424WS
Employee Class Civil Service
Add to Favorite Jobs Email this Job
About the Job

Occupational Health Program Specialist
Civil Service
8424WS - CO Pro 4-Wrk Hlth & Sfty -
Health, Safety, and Risk Management

About the Job
This position is charged with activities and operations related to the occupational health program within Health, Safety & Risk Management Biosafety and Occupational Health Department (HSRM-BOHD), which are required to ensure an effective system-wide occupational health program at the University of Minnesota. HSRM-BOHD has a system-wide responsibility for protecting the health of all employees, students, volunteers, and visitors who participate in activities related to the University's mission of teaching, research, and service. The incumbent, under supervision of the Occupational Health Program Manager, will review, update, and develop post-exposure processes and educational resources which are evidence-based and consistent with federal regulations and guidelines, institutional policies, and best practices. The incumbent must be an organized self-starter who can identify gaps and inconsistencies and develop solutions to complex technical or operational problems as they arise. Excellent written and verbal communication skills, and the ability to serve as a member of cross functional work groups and committees are imperative for success in this position.

Job Duties
50% Serve as the primary point of contact for University occupational health programs that include exposures to University animals, including, but not limited to, the Institutional Animal Care and Use Committee (IACUC), Research Animal Resources (RAR), and the College of Veterinary Medicine (CVM). Review IACUC protocol occupational health information. Stay abreast of best occupational health practices with respect to animal risks and hazards and review their applicability to University programs. Actively collaborate with University partners seeking to understand changing occupational health needs in their programs and identify areas for improvement or standardization.

30% Maintain occupational health and safety processes, post-exposure plans, and educational resources. Collaborate with University partners, the contracted occupational health provider, and local health departments for the administration of Federal Motor Carrier Safety Administration (FMCSA) Drug and Alcohol, Bloodborne Pathogen Exposure Control, Biosafety Level 3, and Federal Select Agent Programs. Provide support to HSRM safety specialists for incident response and investigations.

20% Provide support for database management of occupational health information technology systems. Customize and configure the system to manage HSRM and stakeholders' business processes. Identify areas where surveillance and reporting features can serve as tools to improve compliance with training and medical requirements.

Working Conditions
Primary job site is the office with some flexibility to work remotely. May include occasional visits to laboratories, vivarium, and/or research areas. Routine exposures to hazardous materials or harsh physical conditions are not expected. Limited out of town travel may be necessary to University system facilities or educational meetings.

Qualifications

Required Qualifications
* BA/BS plus at least five years of experience or a combination of related education and work experience to equal at least nine years.
* Experience interpreting laws, rules, regulations, and/or institutional policies, procedures, and standards.
* Experience developing and managing programs
Knowledge, Skills, and Abilities
* Knowledge of One Health approach of recognizing optimal health outcomes at the intersection of people, animals, plants, and the environment they share
* Knowledge of AAALAC International, American Veterinary Medical Association (AVMA), American Association of Veterinary Laboratory Diagnosticians (AAVLD), and/or American Association for Laboratory Animal Science (AALAS)
* Knowledge of NIH and CDC policies and guidelines as they pertain to biological safety, biocontainment, and biosecurity.
* Knowledge of OSHA, Select Agent, and Department of Transportation Drug and Alcohol program regulations
* Excellent oral and written communication skills with the ability to convey information to cross-sections of the campus population in group settings while considering multiple perspectives and competing interests.
* Exceptional interpersonal skills with a record of negotiating and resolving work related problems within multidisciplinary teams
* Computer proficiency in word processing, spreadsheets, and presentation software.

Preferred Qualifications
* Master of Public Health with Veterinary Public Health specialty degree
* Advanced degree in occupational health and safety, public health, veterinary medicine, animal science, or other life sciences.
* Experience with managing projects related to improvements to occupational health and safety functions within a higher education institution
* Experience with computerized data management, handling health care information and/or employee records
* Experience with developing post-exposure processes, training, or educational materials
* Experience working with animals in research, clinical veterinary, and/or wildlife settings

Pay and Benefits

Pay Range: $38.46-$40.87 depending on education/qualifications/experience

Time Appointment Category : 75%-100% Appointment (If job description above does not specify appointment or expected weekly hours, assume a 100% appointment.)

Position Type :Civil-Service & Non-Faculty Labor Represented Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

How To Apply

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail or call ( .

Diversity

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U:

Employment Requirements

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

About the U of M

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).

Job Description

Job Description

The pay range above represents the minimum and maximum rate for this position in California. Factors that may be used to determine where newly hired employees will be placed in the pay range include the employee specific skills and qualifications, relevant years of experience and comparison to other employees already in this role. Most often, a newly hired employee will be placed below the midpoint of the range. Salary range will vary for remote positions outside of California and future increases will be based on the pay band for the city and state you reside in.

Work Culture:

GCHP strives to create an inclusive, highly collaborative work culture where our people are empowered to grow and thrive. This philosophy enables us to create the health plan of the future and do our best work – Together.

GCHP promotes a flexible work environment. Employees may work from a home location or in the GCHP office for all or part of their regular workweek (see disclaimer).

GCHP’s focuses on 5 Core Values in the workplace:

• Integrity

• Accountability

• Collaboration

• Trust

• Respect

Disclaimers:

• Flexible work schedule is based on job duties, department, organization, or business need.

• Gold Coast Health Plan will not sponsor applicants for work visas.

POSITION SUMMARY

The Gold Coast Health Plan (GCHP) Behavioral Health Program Specialist supports the GCHP mission to improve the health of the members through development and oversight of the best possible quality care and services.

The Behavioral Health Program Specialist works independently under the direction of the Manager of Behavioral Health to support the development and administration of key clinical initiatives that support Gold Coast Health Plan’s strategic vision, including the development of whole person care approaches, addressing social determinants of health, and behavioral health integration.

In this role, the Behavioral Health Program Specialist works closely with community organizations, partners, and providers, as well as other team members and is a role model and resource to colleagues. This position is differentiated from other specialist positions in the organization by the focus on behavioral health and social programs such as the Student Behavioral Health Incentive Program (SBHIP). This position will be responsible for supporting delivery of new benefits, managing and developing oversight strategies for programs and services delivered through delegates and vendors, as well as developing and implementing methods to track, monitor, and manage programs, services, and benefits.

Amount of Travel Required: 5-10%

Work Schedule: Travel; work protracted and irregular hours and evening meetings, or work unusual hours for meeting attendance or participation in specific projects or programs.

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statements

• Research and synthesize key points to facilitate understanding and action for new lines of service or incentive programs.

• Utilize knowledge of program development and evaluation to provide management and oversight of behavioral health and social programs and their providers.

• Coordination data collection/reporting and prepare program reports and documents timely (e.g. reports to the California Department of Health Care Services)

• Facilitate, convene, and engage stakeholders in collaborative program development.

• Assist with new behavioral health benefit implementation.

• Evaluate for service delivery and program gaps and develop improvement recommendations.

• Work collaboratively with departments such as quality and population health to generate data insights for program development, management, improvement, and evaluation

• Assist in the development of integrated strategies to increase the delivery of coordinated, high-quality services and access to care.

• Draft/revise Policies and Procedures

• Provide technical assistance to partners and vendors for required reporting to Department of Health Care Services

• Monitor performance of incentive programs and audit new benefits to ensure quality and access.

• Provide planning and reporting support for Carelon and Ventura County Behavioral Health (VCBH), including Joint Operating Meetings, and mandates such as No Wrong Door.

• Coordinate Performance Improvement Projects with Information Technology, Quality, delegates, and providers to ensure achieving targets for Medi-Cal Managed Care Accountability Set (MCAS) quality measures and National Council for Quality Assurance (NCQA) accreditation.

• Ensure confidentiality of protected health information and maintain compliance with privacy laws.

• Assist with data collection as required.

• Prepare written reports, supporting and reporting required metrics, and other pertinent performance data, as directed.

• Provide accurate documentation to meet departmental policies, regulatory requirements, and audits.

• Attend meetings and conferences at local and state levels and make both written and oral presentations as necessary.

• Adhere to all GCHP Policies and Procedures and meet required performance standards.

• Establish and maintain effective working relationships with internal and external providers, partners, community resources and service agencies.

• Perform clinical audits to ensure compliance with requirements.

• Ability to engage easily in abstract thought.

• Strong organizational, delegation and task prioritization skills.

• Member advocacy focus.

• Knowledge of required regulatory timelines to ensure department compliance with State contracts.

• Ability to convey empathy and is nonjudgmental of the member.

• Ability to stay calm and professional when working with internal and external partners.

• Ability to multi-task, both with and without supervision, with attention to detail.

• Exhibit accountability by maintaining good attendance.

• Other duties as assigned by manager/director.

POSITION QUALIFICATIONS

• Expertise in behavioral health service delivery and program development/evaluation.

• Ability to work collaboratively with internal departments to develop policies reflective of operational needs and in compliance with state and federal regulations, and contractual requirements.

• Strong organizational, analytical, problem solving, and project management skills.

• Demonstrated ability to build strong relationships with external partners.

• Ability to adapt to constantly changing priorities in managing various projects simultaneously.

• Maintain a high degree of credibility, confidentiality, and integrity.

• Work independently on assigned projects.

• Work as a team member as department tasks dictate.

• Prioritize tasks according to internal and external deadlines.

• Ability to communicate research findings clearly through tables, charts, and figures.

Competency Statements

• Management Skills - Ability to organize and direct oneself and effectively supervise others.

• Business Acumen - Ability to grasp and understand business concepts and issues.

• Customer Oriented - Ability to take care of the customers’ needs while following company procedures.

• Coaching and Development - Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas.

• Communication, Oral - Ability to communicate effectively with others using the spoken word.

• Team Builder - Ability to convince a group of people to work toward a goal.

• Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.

SKILLS & ABILITIES

Education: Training, education or attainment of a degree, and/or experience in lieu of a degree in public health, health sciences or healthcare administration, social work or social sciences, behavioral health, community psychology, and related fields.

Experience:

• At least 2 years of experience in the health care and/or social sciences field desired, especially program development and evaluation, behavioral or physical health administration, or equivalent combination of education and experience.

• Managed care experience in a health plan preferred.

Computer Skills:

• Strong background and knowledge of computer systems.

• Personal computer skills included in the MS Office products.

• Data collection, analytics, and reporting.

Desired:

• An attitude to excel, a special empathy for working with multiple populations, an investigative personality and a willingness to mentor colleagues.

• A working knowledge of Medi-Cal and related policy and regulations.

Required:

• Ability to evaluate clinical and other health data and to communicate effectively both orally and in writing.

• Ability to synthesize thoughts and plans succinctly in writing. Ability to balance multiple tasks.

• Strong organizational skills. Critical thinking skills.

• Flexibility in role delineation and workload assignments. Team player.

The Informatics Branch (IB) is part of the Division of Communicable Disease Control, within the Center for Infectious Diseases (CID), of the California Department of Public Health (CDPH).

CDPH is dedicated to protecting and optimizing the health and well-being of Californias diverse people and communities. The mission of CIDs IB is to promote the prevention and control of infectious disease by developing meaningful, reliable, and secure public health data products and pipelines. Because diversity, equity and inclusion are at the core of our public health work, IB embraces and values the contributions of all communities across California to fulfill our public health mission.

In collaboration with local health jurisdictions and other community partners, IB supports equitable infectious disease intervention, prevention, and control efforts by providing statewide leadership in infectious disease informatics by supporting stakeholders in accessing, transforming, processing, analytics, and reporting for the state of Californias reportable infectious diseases.

Department Website:

The salary information listed on this advertisement may not reflect recent salary increases from salary adjustments or changes in the fiscal year.

*The CDPH is not currently an E-Verify employer.

Department Website:

In July 2025, the State of California implemented the Personal Leave Program (PLP) 2025. This program temporarily reduces employees monthly base pay in exchange for paid leave credits. This position is subject to PLP 2025 and will have a monthly base pay reduction of 3% in exchange for 5 hours of leave credits through June 2027. The salary ranges shown on this job posting do not reflect the salary reduction.

This position supports the California Department of Public Healths (CDPH) mission and strategic plan by performing a critical role in maintaining fiscal integrity, policy, and fiscal-related assignments to ensure compliance with federal grant requirements and ensure ongoing funding for the Informatics Branch (IB).

The Health Program Specialist II (HPS II) serves as a highly skilled technical consultant with independent responsibility for carrying out a variety of high-level assignments in a fast-paced environment, dealing with complex federal/state funding and contractual objectives. The HPS II acts as subject matter expert and leads the Informatics Branch through the federal grant application process, coordinates IB responses to time-sensitive drills, and maintains internal tracking systems for federal/state funds. Provides high-level, technical expertise, coordination, and leadership for the development and implementation of critical federal grant activities that are consistent with CDPH core values and are critical to achieving CDPH mission and vision. The Fiscal Program Specialist participates in strategic planning, implementation, and technical consultation for the IBs external contracts and other activities related to Budget Change Proposals (BCP) and federal funding opportunities that enable IB to achieve programmatic and departmental goals.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• HEALTH PROGRAM SPECIALIST II
• HEALTH PROGRAM SPECIALIST I

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Experience with State and Federal documentation such as Budget Change Proposals, Finance Letters, Budget Revisions, progress reports, requests for proposals/applications, etc.
• Extensive budget, forecasting, and expenditure management experience
• Experience working with stakeholders who develop, interact with, and maintain infectious disease data systems.
• Ability to develop and manage complex technical projects.
• Effective verbal and written communication skills; excellent listening skills.
• Ability to be receptive to feedback and apply constructive input to improve the quality and effectiveness of work products.

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included.

At the California Department of Public Health (CDPH), equity, diversity, and inclusion are at the core of our mission to advance the health and well-being of Californias diverse people and communities. We are genuinely and strongly committed to cultivating and preserving a culture of inclusion and connectedness where we can grow and learn together with a diverse team of employees. In recruiting for team members, we welcome the unique contributions that you can bring to us and the work we do.

#J-18808-Ljbffr

Overview:

Commonwealth Senior Living is seeking early career applicants for our Fall 2025  Internship Program . The healthcare administration intern will be exposed to all areas of operations at the community level and will have an opportunity to interact 1:1 with each department leader. This internship prepares candidates to manage an assisted living facility, working side by side with the administrator in a long-term care setting while learning the ins and outs of each department and receiving mentorship from department heads and experienced leaders in the industry.

Commonwealth Senior Living is a recognized leader in senior living, employing around 2,000 associates, and is a five consecutive year recipient of the Great Place to Work certification! We provide numerous opportunities for career growth by investing in creating a culture of great leaders. Some of our signature programs include The Developing Leaders Program, The Center of Excellence, and the Executive Director in Training Program. 

This is a paid internship and candidate must be available to work on site in Manassas, VA.

Hours: 20-40 hours week.

Pay Rate: $12/hour

Here is what to expect during your 10-week rotation:

• You will rotate and work 1:1 with each department including front office and executive administration, resident care, programming, dining, sales, and maintenance.
• Meet weekly with different members from Senior Leadership in our Home Office to gain an understanding and a high-level overview of each department.
• Participate in meetings with department leaders and staff to further understand operations management and all aspects involved in creating a home like atmosphere for our residents
• Assist with various operational projects as directed by the Executive Director and Business Office Manager
• Develop relationships with various personnel to understand organizational structure

Responsibilities :

• Business Office:   Gain knowledge of general HR policies, procedures, FMLA, and the Worker's Compensation process. Develop recruitment strategies and interviewing techniques. Organize and assist with the facilitation of Jump Start and other employee trainings.
• Resident Care: In keeping with our community theme, Commonwealth Senior Living refers to our individuals in the communities as residents. You will work with the Resident Care Director to help organize charts and paperwork. Assist with archiving records, disposal of expired medicines if applicable, and reaching out to families to schedule care conferences.
• Resident Programs: Assist with outings and events. Offer any unique talents you might have to coordinate resident programs.
• Sales: You will shadow the Sales Director to gain an understanding of the customer journey experience (relationship building through phone calls, community experiences, etc.).
• Dining Services: Develop an understanding of the menu creation process (how to order, prepare, serve, post service), and gain an understanding of the financials of PRD’s and budgeting.
• Maintenance & Capital Programs: Understanding emergency systems and their functions. Develop knowledge in housekeeping standards, MEPs (Mechanical, Electrical and Plumbing) processes, and Operational Maintenance budget.

Qualifications:

• Seeking a degree in Healthcare Administration, Human Services, Business Administration, or related field.
• Must possess a spirit of cooperation and enthusiasm.
• Must maintain confidentiality.
• Must use tact and courtesy in dealing with staff, residents, their families, and visitors.
• Demonstrate a warm, outgoing, and compassionate personality.
• Demonstrated integrity, maturity, and leadership skills. 
• Able to live out Commonwealth Senior Living’s Noble selling purpose – “We improve the lives of seniors, their families, and each other.”

Commonwealth Senior Living is a recognized leader in senior living, employing around 2,000 associates, and is a five consecutive year recipient of the Great Place to Work certification!

Our client, a well-established and respected multi-specialty medical practice, is looking for a highly efficient and experienced Office Manager to oversee the daily operations of their busy clinic. This role is crucial for ensuring the smooth and effective functioning of patient care services, administrative tasks, and staff coordination. The ideal candidate will bring a strong background in healthcare administration, exceptional organizational skills, and a passion for creating a positive patient and staff experience. Join our dedicated team in Cincinnati, Ohio, US , and play a vital role in providing excellent healthcare services.

Key Responsibilities:

• Manage day-to-day operations of the clinic, including patient scheduling, reception, billing, and record-keeping.
• Oversee and support administrative staff, providing training, performance management, and daily guidance.
• Ensure compliance with all healthcare regulations, including HIPAA, and maintain patient confidentiality.
• Manage physician and staff schedules, ensuring adequate coverage and efficient workflow.
• Handle patient inquiries, resolve complaints, and ensure a high level of patient satisfaction.
• Coordinate with insurance providers regarding authorizations, claims, and billing inquiries.
• Maintain inventory of medical supplies and office equipment, placing orders as needed.
• Implement and refine office policies and procedures to improve efficiency and effectiveness.
• Manage the office budget, including accounts payable and receivable.
• Liaise with IT support to ensure all systems and equipment are functioning properly.
• Assist in the onboarding process for new clinical and administrative staff.
• Contribute to maintaining a safe, clean, and welcoming environment for patients and staff.
• Support physicians and clinical staff with administrative tasks as required.
• Assist in marketing and patient outreach initiatives.

Qualifications:

• Associate's degree or Bachelor's degree in Healthcare Administration, Business Administration, or a related field is preferred.
• Minimum of 5 years of experience in office management, preferably within a medical or healthcare setting.
• Thorough understanding of medical office procedures, healthcare regulations (HIPAA), and billing practices.
• Proficiency in Electronic Health Records (EHR) systems and standard office software (Microsoft Office Suite).
• Excellent organizational, time-management, and multitasking abilities.
• Strong communication and interpersonal skills, with a focus on patient service.
• Proven ability to lead and motivate a team.
• Experience with insurance verification and medical billing is highly advantageous.
• Detail-oriented with a strong commitment to accuracy.

This is an excellent opportunity to contribute to a patient-focused healthcare practice in Cincinnati, Ohio, US . We seek a dedicated professional ready to manage and optimize our clinic's administrative functions.

If youre passionate about building a better future for individuals, communities, and our countryand youre committed to working hard to play your part in building that futureconsider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:

Grade: Management_Executive 610 Pay Range: $122,100.00 - $19,800.00

Job Description

Essential Functions and Responsibilities:

• P&L ownership experience with managing over INSERT+ P&L with focus on achieving WGU contribution margins and net new student growth
• Program management and program marketing experience in launching new and revised programs into the education market and operating programs using data and insights; data-driven portfolio management experience
• Drive a culture of continuous experimentation, measurement, and learning from data to rapidly improve the quality and delivery to students
• Strong people leader to directly or indirectly lead a diverse team of INSERT+ people including program managers, instructional faculty, and student coaches/mentors
• Influences Others and Communicates Effectively: Communicates to improve and promote teamwork, decision making, and problem solving. Listens and responds effectively to the reactions and positions of others and encourages the expression of diverse ideas and opinions. Adjusts message and style to fit the audience. Provides timely and helpful feedback. Communicates appropriately to win support with all audiences.
• Collaborates: Works cooperatively with others across the organization to achieve shared objectives. Represents own interests while being fair to others and their areas. Partners with others to get work done. Credits others for their contributions and accomplishments. Gains buy-in, trust and support of others.
• Manages Ambiguity: Deals comfortably with the uncertainty of change. Effectively handles risk. Can decide to act without the total picture. Is calm and productive, even when things are up in the air. Deals constructively with problems that do not have clear solutions or outcomes.
• Drives for Results: Has a strong outcomes-based orientation. Persists in accomplishing objectives despite obstacles and setbacks. Has a track record of successfully achieving goals. Pushes self and helps others achieve results. Has a continuous improvement mindset.
• Builds Effective Teams: Forms teams with appropriate and diverse mixes of styles, perspectives, and experience. Establishes common objectives and a shared mindset. Creates a feeling of belonging and strong team morale. Shares wins and rewards team efforts. Fosters open dialogue and collaboration among the team. Creates a team that works well cross-functionally.
• Organizational Learning: Learns quickly when facing new situations. Experiments to find new solutions. Takes on challenges of unfamiliar tasks. Extracts lessons-learned from failures and mistakes. Expands knowledge base through ongoing curiosity.
• Performs other related duties as assigned.

Knowledge, Skill and Abilities:

• Deep understanding of how students learn and combining innovative curriculum and student support strategies to drive student success and employability
• Customer and student obsession with a focus on driving successful outcomes for them
• Industry or academic leader in the discipline
• Understanding of the industry trends, job opportunities, and educational market trends in the discipline
• Credible voice of the department in external partnerships and presentation opportunities
• Strong people leader to directly or indirectly lead a diverse team of INSERT + people including academic program leaders, instructional faculty, and student coaches/mentors
• Execution focus with the ability to dive-deep and live in the details with a fast-paced weekly execution cadence
• Ability to organize and coordinate activities and results across cross-functional teams
• Ability to coach and develop direct reports
• Ability to collaborate with and manage teams, including those in a remote environment, while demonstrating excellence, integrity, and respect
• Ability to work effectively in a highly matrixed organization
• Ability to build relationships and influence at all levels, both internally and externally
• Ability to be an agent of change in a rapidly changing environment
• Proven ability to analyze data to identify trends and drive innovation
• Sound judgement and decision-making skills
• Strong oral and written communication skills

Job Qualifications:

Minimum Qualifications:

• Master's degree in relevant area from an accredited institution
• Five (5) years in a similar design and product ownership role, demonstrating expertise in marketing, continuous improvement, and thought leadership. Demonstrated ability to lead cross-functional teams and scale initiatives .

Preferred Qualifications:

• Terminal degree in a relevant field from an accredited institution.
• Experience in higher education, particularly in online education programs or in rapidly evolving organizations/programs.
• Expertise in developing curriculum and/or high-stakes assessments.
• Proven success in leading change management efforts and bringing structure to complex, dynamic situations

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

#LI-TM1

Position & Application Details

Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.

How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.

Additional Information

Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. Its not all-inclusive.

Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.

#J-18808-Ljbffr

**Job Summary**
The Chief Quality Officer (CQO) is responsible for leading and coordinating quality improvement and performance initiatives throughout the hospital. This role ensures compliance with regulatory standards, including The Joint Commission (JC), and serves as a liaison between hospital departments, medical staff, and administration on all quality-related matters. The CQO develops, implements, and monitors performance improvement plans to ensure continuous improvement in patient care and operational excellence.
**Opportunity for Relocation Assistance**
**What We Offer:**
+ Competitive Pay
+ Medical, Dental, Vision, and Life Insurance
+ Generous Paid Time Off (PTO)
+ Extended Illness Bank (EIB)
+ Matching 401(k)
+ Opportunities for Career Advancement
+ Rewards & Recognition Programs
+ Exclusive Discounts and Perks*
**Essential Functions**
+ Oversee the development, coordination, and implementation of the hospital's performance improvement plan, ensuring alignment with quality and regulatory standards.
+ Serve as a quality liaison between all hospital departments, medical staff, performance improvement committees, and administration to ensure a cohesive approach to quality improvement initiatives.
+ Chair the performance improvement committee, leading quality improvement efforts and ensuring compliance with Joint Commission (JC) regulations and other accreditation standards.
+ Act as the primary contact for all JC-related activities, including surveys, applications, and correspondence, ensuring continuous regulatory compliance.
+ Provide education to hospital staff and medical teams on quality standards, performance improvement methodologies, and regulatory updates.
+ Develop and conduct in-service education programs to enhance staff knowledge of quality improvement and regulatory standards, including OSHA, CDC, and JC requirements.
+ Maintain complete records of all performance improvement activities and ensure accurate documentation for regulatory reviews.
+ Update hospital staff on changes to regulatory standards and ensure timely communication of new quality initiatives.
+ Act as a resource to all departments on quality and performance improvement matters, providing guidance and support for quality-related challenges.
+ Lead the JC Task Force to ensure ongoing compliance with regulatory requirements and prepare the hospital for accreditation surveys.
+ Coordinate medical staff performance improvement activities, working closely with clinical teams to enhance patient outcomes.
+ Review and disseminate updated information from professional journals, ensuring staff have access to the latest developments in quality and performance improvement.
+ Perform other duties as assigned.
+ Comply with all policies and standards.
**Qualifications**
**Licenses and Certifications:**
+ **RN - Registered Nurse** (State Licensure and/or Compact State Licensure required).
+ **Certified Professional in Healthcare Quality (CPHQ)** designation preferred (Arizona-specific requirement).
**Education:**
+ Bachelor's Degree in Nursing, Healthcare Administration, or a related field required.
+ Master's Degree in Public Health, Healthcare Quality, or a related field preferred.
**Experience:**
+ 5-7 years of direct experience in nursing, quality management, performance improvement, or a related field required.
+ 5-7 years of progressive leadership experience in nursing, quality management, performance improvement, or a related field required.
+ Working knowledge of general hospital operations, JC standards, CMS requirements, and DOH regulations required.
+ 5-7 years of clinical nursing experience at an acute care facility preferred.
**Knowledge, Skills, and Abilities**
+ Strong knowledge of quality improvement methodologies, regulatory compliance, and accreditation standards, including Joint Commission (JC).
+ Excellent leadership and communication skills, with the ability to collaborate across departments and with medical staff.
+ Experience in data analysis, performance metrics, and the development of quality improvement initiatives.
+ Proficiency in healthcare regulations and compliance, with a focus on patient safety and performance improvement.
+ Ability to analyze trends, create reports, and implement best practices for hospital-wide quality improvements.
+ Adept at problem-solving and implementing solutions to improve patient outcomes and hospital performance.
**State-Specific Requirements**
+ **Arizona:** Certified Professional in Healthcare Quality (CPHQ) designation preferred.
This position plays a vital role in ensuring high-quality patient care and maintaining compliance with national healthcare standards. The ideal candidate will demonstrate strong leadership, regulatory knowledge, and a passion for quality improvement in a hospital setting.
INDLEAD
Equal Employment Opportunity
This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to to obtain the main telephone number of the facility and ask for Human Resources.

The Chief Quality Officer (CQO) leads hospital-wide quality improvement and performance initiatives to enhance patient care and operational excellence. This role ensures compliance with regulatory standards, including The Joint Commission (JC), and serves as the primary liaison between hospital departments, medical staff, and administration on all quality-related matters. The CQO oversees the development, implementation, and monitoring of performance improvement plans to drive continuous improvements in care delivery.
**What We Offer:**
+ Competitive Pay
+ Medical, Dental, Vision & Life Insurance
+ Generous Paid Time Off (PTO)
+ Extended Illness Bank (EIB)
+ Matching 401(k)
+ Career Advancement Opportunities
+ Rewards & Recognition Programs
+ Additional Discounts & Perks*
_Opportunity for Relocation Assistance_
**Essential Functions:**
+ Develop, coordinate, and implement the hospital's performance improvement plan, ensuring alignment with quality and regulatory standards.
+ Serve as the quality liaison between hospital departments, medical staff, performance improvement committees, and administration.
+ Chair the performance improvement committee, leading quality initiatives and ensuring compliance with JC and other accreditation standards.
+ Act as the primary contact for JC-related activities, including surveys, applications, and correspondence, to maintain continuous regulatory compliance.
+ Provide education to hospital staff and medical teams on quality standards, performance improvement methodologies, and regulatory updates.
+ Conduct in-service education programs on OSHA, CDC, and JC requirements to enhance staff knowledge of regulatory standards.
+ Maintain thorough records of performance improvement activities and ensure accurate documentation for regulatory reviews.
+ Update hospital staff on regulatory changes and communicate new quality initiatives effectively.
+ Serve as a resource to all departments, providing guidance on quality and performance improvement challenges.
+ Lead the JC Task Force to ensure ongoing compliance and accreditation readiness.
+ Oversee medical staff performance improvement activities to enhance patient outcomes.
+ Stay informed on industry best practices by reviewing professional journals and sharing relevant updates with staff.
+ Perform other duties as assigned while adhering to all hospital policies and standards.
**Qualifications:**
+ **Licenses & Certifications:**
+ RN - Registered Nurse State Licensure and/or Compact State Licensure (required).
+ **Education:**
+ Bachelor's degree in Nursing, Healthcare Administration, or a related field (required).
+ Master's degree in Public Health, Healthcare Quality, or a related field (preferred).
+ **Experience:**
+ 5-7 years of direct experience in nursing, quality management, performance improvement, or a related field (required).
+ 5-7 years of progressive leadership experience in nursing, quality management, or performance improvement (required).
+ Working knowledge of hospital operations, JC standards, CMS requirements, and DOH regulations (required).
+ 5-7 years of clinical nursing experience in an acute care setting (preferred).
**Knowledge, Skills, and Abilities:**
+ Expertise in quality improvement methodologies, regulatory compliance, and accreditation standards (including JC).
+ Strong leadership and communication skills to foster collaboration across departments.
+ Proficiency in data analysis, performance metrics, and the development of quality initiatives.
+ In-depth understanding of healthcare regulations with a focus on patient safety and performance improvement.
INDLEAD
Equal Employment Opportunity
This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to to obtain the main telephone number of the facility and ask for Human Resources.