11,704 Health Services Manager jobs in the United States

Community Services for Children is seeking a Health Services Manager - Mental Health and Disabilities to join our team and make a difference in the lives of children and their families. The Health Services Manager will be responsible for managing and implementing health, mental health, and disability services in the program that strengthens the health and well-being of children and families enrolled in Head Start, Early Head Start, and Pre-K Counts. This role also ensures compliance to the Performance Standards, NAEYC, Middle States as well as the mission, vision, and philosophy of the agency. The Health Services Manager is the point-of-contact for service providers and community resources for mental health and disabilities services. This role supervises the Learning Support Specialists and reports to the Assistant Director of Child Health Services.

Work Environment: We are a large, well-established, high performing organization located in the heart of the Lehigh Valley. Selected as a 2015, 2017, 2020, and 2021 Top Workplace, CSC is a leader in early childhood education. We work together to prepare young children and their families to succeed in learning - and life! Our culture encourages a growth mindset and promotes work/life balance - offering generous paid time off packages and comprehensive benefits.

Newly hired staff members will receive a $1000 net monetary incentive upon completion of probation.

Job Responsibilities:

• Acts as an integral member of the Health team, Health Services Advisory Committee, and other community mental health and disabilities committees.
• Provides reflective supervision and training for Learning Support Specialists, staff development, and continuing coaching, training, and observation.
• Provides expertise and guidance to staff in the utilization of current computer software to monitor and track comprehensive mental health and disability needs, and management support in a variety of settings to include traveling to off-site locations.
• Maintains CPR and First Aid Instructor Certification. Provides CPR and First Aid training, certification and recertification courses for staff.
• Provides education and leadership in collaboration with the multi-disciplinary team for the promotion of safety and a classroom connection, utilizing Conscious Discipline and Head Start/Early Head Start best practices.
• Provides trauma-informed, social, emotional, and/or behavior strategies and recommendations, with pertinent staff and families to improve the mental health climate of the classroom and/or program to increase social emotional development.
• Provides comprehensive mental health and disabilities guidance and training to staff and families in addition to providing, tracking, and monitoring educational resources and referral information.
• Works with and builds professional relationships with community agencies and providers to assure each child has current IEP, mental health records, and current service providers.
• In response to crisis or traumatic events, will provide support to the multidisciplinary team in collaboration with the mental health professional.
• Provides input and feedback on the creation and implementation of all health instructions and procedures.
• Serves as the point-of-contact for IU and outside service providers; schedules and attends meetings as part of the multi-disciplinary team as needed, collects and organizes the required clearances for outside providers.
• Assists with OAE hearing and vision screenings as needed.
• Stay abreast of all special education laws and civil rights laws, and the implications of these laws for Head Start programs; provide this information to staff.
• Monitors, tracks, documents and ensures follow-up treatment to all health, mental health, and disability concerns - ex. IEPs, service providers, IUs, mental health diagnoses.

• Minimum of a Bachelor's degree in Psychology, Social Work, Human Services, or Special Education; Masters preferred. At least three years of early childhood development, mental and disabilities services knowledge.
• Strong relationship skills and commitment to promoting mental health, special education, and classroom connection.
• Ability to communicate effectively both in writing and in speaking.
• Strong analytical, organization, problem solving, and planning skills.
• Ability to use technology for tracking, reporting, and monitoring systems.
• Ability to lift and carry a minimum of 20lbs in order to assist children as needed and to move equipment and materials.
• Valid driver license, car insurance, and full-time use of vehicle.
• Spanish bi-lingual, bi-cultural a plus.

• Part Year: 6-8 weeks off over the summer (generally follows a school year calendar)
• Paid leave for sick and personal days
• Paid holidays
• Low cost/rich benefits
• Agency sponsored 401k retirement plan

• Competitive salary with a comprehensive benefits package, including:
  • 401(k) match
  • Paid Time Off (PTO)
  • Medical, dental, vision and flexible spending accounts
  • Life and disability insurance and more

• Oversees daily operations of nursing services, ensuring that patient care is delivered in accordance with established standards and regulatory requirements.
• Develops and implements nursing policies, procedures, and best practices to improve patient outcomes and operational efficiency.
• Collaborates with interdisciplinary teams to coordinate patient care and address clinical and operational challenges.
• Monitors and evaluates patient care quality and safety, identifying and addressing issues promptly to maintain high standards.
• Conducts staff training, orientation, and performance evaluations, fostering professional growth and development.
• Manages departmental budgets and resources, ensuring efficient operations and alignment with organizational goals.
• Demonstrates responsible decision-making in planning, providing, and delegating care based on patient assessments and team capabilities.
• Maintains accurate and timely documentation in compliance with organizational and regulatory guidelines.
• Delegates tasks and duties appropriately to members of the healthcare team, ensuring accountability and competence.
• Creates and maintains a safe, organized, and welcoming environment for patients, staff, and visitors.
• Performs other duties as assigned.
• Complies with all policies and standards.

• Associate Degree In Nursing required
• Bachelor's Degree or higher In Nursing, Healthcare Administration, or related field preferred
• 2-4 years of clinical nursing experience required
• 1-2 years of experience in a supervisory or charge nurse role preferred

• Strong clinical knowledge and expertise in nursing care practices and operations.
• Effective leadership and management skills, including the ability to mentor and motivate staff.
• Proficiency in budget management, resource allocation, and operational planning.
• Excellent communication and interpersonal skills to collaborate with staff, patients, and interdisciplinary teams.
• Critical thinking and problem-solving skills to address clinical and administrative challenges.
• Familiarity with regulatory and accreditation requirements applicable to nursing services.
• Commitment to fostering a positive work environment and maintaining high levels of employee and patient satisfaction.

• RN - Registered Nurse - State Licensure and/or Compact State Licensure required
• BCLS - Basic Life Support required
• ACLS - Advanced Cardiac Life Support preferred

Position Summary:

This is a direct service position in the Women's Health Services Department that provides services to Crusader prenatal patients. The prenatal case manager will be responsible for the provision of case management services, in the clinic, including assessment and treatment planning, care coordination and health promotion, transitional care, patient and family education and support, and referral linkage to social, community, and other clinically appropriate services in coordination with the provider care team. The prenatal case manager is expected to facilitate and submit patient applications for Medicaid, WIC, TANF, and other state and federal supportive services. Appropriate community linkages and referrals are made to help the client achieve pre-determined goals. This position also interfaces with community organizations to collaborate, coordinate patient care, and promote organizational services. This position reports to the Medical Unit Manager of Women's Health Services.

Education:

• Minimum of an associate's degree in a human service field or equivalent experience. Relevant specialty certification and/or training preferred.
• Current with any required continuing education requirements.

• Minimum one year of experience in the human service field, preferred.

• Equipment: common office machines.
• Software: previous electronic medical record experience, MS Office (Word, Excel, Outlook, PowerPoint), and internet.

NYC Health + Hospitals is the largest public health care system in the nation. We are a network of 11 hospitals, trauma centers, neighborhood health centers, nursing homes, post-acute care centers, and correctional health services. We are a home care agency and a health plan, MetroPlus. Our health system provides essential services to 1.4 million New Yorkers every year in more than 70 locations across the city's five boroughs. Our diverse workforce of more than 42,000 employees are uniquely focused on empowering New Yorkers.

NYC Health + Hospitals/Correctional Health Services is one of the nation's leading correctional health care systems in quality of and innovations to care, and access from pre-arraignment through compassionate release. In-jail services include medical, nursing, mental health, substance use treatment, social work, dental and vision care, discharge planning, and reentry support. In addition to providing direct patient care in the jails, CHS leverages the resources of the nation's largest municipal health care system to help discharged patients successfully return to their communities. CHS is also a pivotal partner in New York City's criminal justice reform efforts.

Work Shifts

• Time: 8am-4pm
• Days: Mon-Fri
• Location: Trailer 7 at Rikers Island

• Complete screening assessments for newly-admitted patients
  • Provide production list to facility HSA; meet with patients in clinic to complete interview and obtain consents.
  • Meet with patients in housing area (DOC escorts not provided; staff may travel in pairs/groups; seek support and supervision around patient prioritization and safety)
  • Complete document in electronic medical records system (CHER) within 24 hours of encounter; scan and upload relevant consents and documents.
  • Escalate any urgent issues to supervisor.
• Complete applications for Medicaid and other benefits programs as appropriate.
  • Obtain relevant consents during patient encounter
  • Submit applications online using HRA or other platforms.
  • Confer with supervisor when needed
• Create individualized discharge plans for each patient according to the patient's goals and needs and ensure tasks are completed. Tasks may include, but are not limited to: coordinating medical appointments, ensuring medications are called into a pharmacy, making referrals to housing and case-management resources, and confirming transportation between jail and community dwelling is arranged.
  • Develop plan with patient; discuss in team rounds and supervision when needed.
  • Communicate with community organizations/providers directly, via email or phone; escalating to supervisor when appropriate.
  • Review plan with patient prior to discharge, when discharge date is known.
• Provide ongoing in-jail support to patients, meeting with them regularly; frequency to be decided in consultation with Program Director.
  • Interventions focus on addressing public health issues that effect the elder populations: homelessness, limited social networks, physical health concerns.
• Serve as conduit between patient and clinical court advocates, and assist as needed with obtaining consents, relaying information, and other tasks.
  • Under direction of supervisor, communicate directly with court advocacy team, primarily by email; and/or escalate cases to supervisor.
  • Based on needs of court advocacy team, obtain additional information and consents when requested.
• Attend weekly team rounds and participate in patient case conferences with other discharge planning program staff.
  • Prepare patients/cases to discuss
  • Complete assignments generated from team discussion; follow-up with supervisor
• Conduct post-release follow-up outreach to patients, via telephone, and assist or make additional referrals as appropriate.
  • Attempt to contact all patients within 24 hours of release, calling all phone numbers provided on consent.
  • Troubleshoot issues (e.g., pharmacy issues, medical appointments, referrals) as able; confer with supervisor as needed.
  • Document in CHER.
• Document screening tool, service encounter, transition plan and collateral information in the electronic health record (CHER).
• Additional tasks and projects as requested by Program Manager and/or Director of Special Populations.

• Passionate about working with elders who are involved in the criminal legal system.
• Understand social and health factors that impact the criminal legal system including racial and class inequity.
• The ability to work collaboratively and professionally with other disciplines, particularly Department of Corrections staff.
• Knowledge of benefit entitlements and community-based resources for the previously incarcerated population.
• Excellent interpersonal communication skills and the ability to establish successful therapeutic and professional relationships with patients.
• Strong teaching and mentorship skills.
• Individuals with personal or familial experience with the criminal justice system (such as those who are formerly incarcerated) are encouraged to apply.

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• Loan Forgiveness Programs for eligible employees
• College tuition discounts and professional development opportunities
• College Savings Program
• Union Benefits for eligible titles
• Multiple employee discounts programs
• Commuter Benefits Programs

Position Summary:

The Patient Care Assistant (PCA) is an individual who possess the skills and knowledge necessary to deliver specific patient care services to selected patients at the direction of and under the supervision of a Registered Nurse. The PCA actively supports the efforts of the health care team through the delivery of services in a prompt, accurate and courteous manner.

Performs other related duties as assigned or requested.

Position Qualifications:

Minimum Education:

High School Graduate or equivalent plus o ne of the following:

Non-licensed graduate of a Registered Nurse or Licenses Vocational (LVN) program ; or

Enrollment in an approved RN program and completion of at least one medical surgical clinical rotation; or

Certification as a Nursing Assistant;

• Manage the day-to-day operations of mental health clinical services, including outpatient and community-based programs.
• Provide clinical supervision and guidance to a multidisciplinary team of therapists, counselors, social workers, and case managers.
• Develop, implement, and evaluate clinical programs and treatment plans to meet the evolving needs of clients.
• Ensure compliance with all relevant licensing, accreditation, and regulatory standards (e.g., HIPAA, state licensing boards).
• Oversee client intake, assessment, and care coordination processes.
• Develop and manage program budgets, including resource allocation and financial oversight.
• Foster strong relationships with community partners, referral sources, and stakeholders.
• Promote a culture of evidence-based practice, continuous quality improvement, and client-centered care.
• Conduct performance evaluations, provide professional development opportunities, and address staff performance issues.
• Participate in strategic planning and contribute to the overall growth and development of the organization's mental health services.

• Master's degree or Doctoral degree in Psychology, Social Work, Counseling, or a related clinical field.
• Current, unrestricted license as a Licensed Clinical Psychologist (LCP), Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), or equivalent.
• Minimum of 5 years of progressive clinical experience in mental health services, with at least 3 years in a supervisory or management capacity.
• Demonstrated expertise in various therapeutic modalities and mental health treatment approaches.
• Strong knowledge of mental health regulations, best practices, and community resources.
• Proven leadership and team management skills.
• Excellent communication, interpersonal, and problem-solving abilities.
• Experience with program development, budget management, and quality improvement initiatives.
• Proficiency in electronic health record (EHR) systems.