7 Healthcare Administrators jobs in Hayward
Healthcare Management Consultant
94597 Acalanes Ridge, California
Accenture
Posted 10 days ago
Job Viewed
Job Description
About Us: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: are a leading management consulting group specializing in driving transformational change for health payers and providers. Our focus is on improving service and experience across human and digital modalities. We partner with clients to design and implement strategies that achieve operational excellence, enhance customer satisfaction, and leverage cutting-edge technologies.
Role Overview: We are seeking highly motivated and experienced Consultants to join our growing Health Payer/Provider Service practice. As a Consultant, you will play a pivotal role in delivering strategic projects, working closely with clients to tackle complex challenges in their service operations. This position requires deep healthcare industry expertise, exceptional consulting skills, and the ability to thrive in high-ambiguity environments.
Key Responsibilities:
+ Client Engagement: Work collaboratively with clients to understand their business objectives, diagnose problems, and design tailored solutions.
+ Project Delivery: Lead and contribute to workstreams in projects focused on contact center service strategy, CRM implementation and optimization, digital transformation, and operational improvement.
+ Data Analysis: Use data-driven approaches to identify insights, track performance metrics, and build business cases for change initiatives.
+ Technology Enablement: Provide thought leadership on leveraging CCaaS platforms, CRM systems, AI, and digital tools to enhance customer service capabilities.
+ Digital Service Improvement: Develop strategies to improve service delivery in digital modalities such as chat, mobile applications, customer portals, and self-service platforms.
+ Experience Enhancement: Focus on elevating member experience, provider experience, and employee experience through innovative and customer-centric approaches.
+ Stakeholder Management: Build strong relationships with client teams, including senior leaders, and facilitate workshops, meetings, and presentations.
+ Team Collaboration: Collaborate with internal teams to ensure seamless delivery and alignment with broader project goals.
+ Change Leadership: Support clients in driving organizational change and adoption of new processes, tools, and behaviors.
+ Thought Leadership: Contribute to the development of intellectual capital within the practice by identifying trends, challenges, and innovative solutions in the healthcare industry.
Travel Requirement: Travel for this role is expected and required, the amount of travel is variable depending upon the client and project.
Required Qualifications:
+ Minimum of 5 years of professional experience, with at least 2 years in a management consulting role OR equivalent experience as a manager in the healthcare industry.
+ Minimum of 2 years of experience working with health payers or providers.
Preferred Qualifications:
+ Advanced degree preferred (MBA, MPH, MHA, etc.).
+ Demonstrated ability to navigate and deliver in ambiguous, fast-paced environments.
+ Strong analytical and problem-solving skills, with proficiency in tools such as Excel, PowerPoint, and data visualization platforms.
+ Excellent written and verbal communication skills, with experience presenting to senior executives.
+ Knowledge of CCaaS platforms (e.g., Genesys, Amazon Connect, NICE, etc.), CRM systems, and AI solutions for customer service.
+ Expertise in workforce optimization, quality assurance, or customer experience improvement within contact centers.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New Jersey, New York or Washington as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. ( Location Annual Salary Range
California $63,800 to $05,800
Colorado 63,800 to 177,800
District of Columbia 68,000 to 189,300
Illinois 59,100 to 177,800
Minnesota 63,800 to 177,800
Maryland 63,800 to 177,800
New York/New Jersey 59,100 to 205,800
Washington 68,000 to 189,300
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement ( is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
Role Overview: We are seeking highly motivated and experienced Consultants to join our growing Health Payer/Provider Service practice. As a Consultant, you will play a pivotal role in delivering strategic projects, working closely with clients to tackle complex challenges in their service operations. This position requires deep healthcare industry expertise, exceptional consulting skills, and the ability to thrive in high-ambiguity environments.
Key Responsibilities:
+ Client Engagement: Work collaboratively with clients to understand their business objectives, diagnose problems, and design tailored solutions.
+ Project Delivery: Lead and contribute to workstreams in projects focused on contact center service strategy, CRM implementation and optimization, digital transformation, and operational improvement.
+ Data Analysis: Use data-driven approaches to identify insights, track performance metrics, and build business cases for change initiatives.
+ Technology Enablement: Provide thought leadership on leveraging CCaaS platforms, CRM systems, AI, and digital tools to enhance customer service capabilities.
+ Digital Service Improvement: Develop strategies to improve service delivery in digital modalities such as chat, mobile applications, customer portals, and self-service platforms.
+ Experience Enhancement: Focus on elevating member experience, provider experience, and employee experience through innovative and customer-centric approaches.
+ Stakeholder Management: Build strong relationships with client teams, including senior leaders, and facilitate workshops, meetings, and presentations.
+ Team Collaboration: Collaborate with internal teams to ensure seamless delivery and alignment with broader project goals.
+ Change Leadership: Support clients in driving organizational change and adoption of new processes, tools, and behaviors.
+ Thought Leadership: Contribute to the development of intellectual capital within the practice by identifying trends, challenges, and innovative solutions in the healthcare industry.
Travel Requirement: Travel for this role is expected and required, the amount of travel is variable depending upon the client and project.
Required Qualifications:
+ Minimum of 5 years of professional experience, with at least 2 years in a management consulting role OR equivalent experience as a manager in the healthcare industry.
+ Minimum of 2 years of experience working with health payers or providers.
Preferred Qualifications:
+ Advanced degree preferred (MBA, MPH, MHA, etc.).
+ Demonstrated ability to navigate and deliver in ambiguous, fast-paced environments.
+ Strong analytical and problem-solving skills, with proficiency in tools such as Excel, PowerPoint, and data visualization platforms.
+ Excellent written and verbal communication skills, with experience presenting to senior executives.
+ Knowledge of CCaaS platforms (e.g., Genesys, Amazon Connect, NICE, etc.), CRM systems, and AI solutions for customer service.
+ Expertise in workforce optimization, quality assurance, or customer experience improvement within contact centers.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New Jersey, New York or Washington as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. ( Location Annual Salary Range
California $63,800 to $05,800
Colorado 63,800 to 177,800
District of Columbia 68,000 to 189,300
Illinois 59,100 to 177,800
Minnesota 63,800 to 177,800
Maryland 63,800 to 177,800
New York/New Jersey 59,100 to 205,800
Washington 68,000 to 189,300
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement ( is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
View Now
0
Healthcare Management Consultant
94039 Mountainview, California
Accenture
Posted 10 days ago
Job Viewed
Job Description
About Us: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: are a leading management consulting group specializing in driving transformational change for health payers and providers. Our focus is on improving service and experience across human and digital modalities. We partner with clients to design and implement strategies that achieve operational excellence, enhance customer satisfaction, and leverage cutting-edge technologies.
Role Overview: We are seeking highly motivated and experienced Consultants to join our growing Health Payer/Provider Service practice. As a Consultant, you will play a pivotal role in delivering strategic projects, working closely with clients to tackle complex challenges in their service operations. This position requires deep healthcare industry expertise, exceptional consulting skills, and the ability to thrive in high-ambiguity environments.
Key Responsibilities:
+ Client Engagement: Work collaboratively with clients to understand their business objectives, diagnose problems, and design tailored solutions.
+ Project Delivery: Lead and contribute to workstreams in projects focused on contact center service strategy, CRM implementation and optimization, digital transformation, and operational improvement.
+ Data Analysis: Use data-driven approaches to identify insights, track performance metrics, and build business cases for change initiatives.
+ Technology Enablement: Provide thought leadership on leveraging CCaaS platforms, CRM systems, AI, and digital tools to enhance customer service capabilities.
+ Digital Service Improvement: Develop strategies to improve service delivery in digital modalities such as chat, mobile applications, customer portals, and self-service platforms.
+ Experience Enhancement: Focus on elevating member experience, provider experience, and employee experience through innovative and customer-centric approaches.
+ Stakeholder Management: Build strong relationships with client teams, including senior leaders, and facilitate workshops, meetings, and presentations.
+ Team Collaboration: Collaborate with internal teams to ensure seamless delivery and alignment with broader project goals.
+ Change Leadership: Support clients in driving organizational change and adoption of new processes, tools, and behaviors.
+ Thought Leadership: Contribute to the development of intellectual capital within the practice by identifying trends, challenges, and innovative solutions in the healthcare industry.
Travel Requirement: Travel for this role is expected and required, the amount of travel is variable depending upon the client and project.
Required Qualifications:
+ Minimum of 5 years of professional experience, with at least 2 years in a management consulting role OR equivalent experience as a manager in the healthcare industry.
+ Minimum of 2 years of experience working with health payers or providers.
Preferred Qualifications:
+ Advanced degree preferred (MBA, MPH, MHA, etc.).
+ Demonstrated ability to navigate and deliver in ambiguous, fast-paced environments.
+ Strong analytical and problem-solving skills, with proficiency in tools such as Excel, PowerPoint, and data visualization platforms.
+ Excellent written and verbal communication skills, with experience presenting to senior executives.
+ Knowledge of CCaaS platforms (e.g., Genesys, Amazon Connect, NICE, etc.), CRM systems, and AI solutions for customer service.
+ Expertise in workforce optimization, quality assurance, or customer experience improvement within contact centers.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New Jersey, New York or Washington as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. ( Location Annual Salary Range
California $63,800 to $05,800
Colorado 63,800 to 177,800
District of Columbia 68,000 to 189,300
Illinois 59,100 to 177,800
Minnesota 63,800 to 177,800
Maryland 63,800 to 177,800
New York/New Jersey 59,100 to 205,800
Washington 68,000 to 189,300
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement ( is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
Role Overview: We are seeking highly motivated and experienced Consultants to join our growing Health Payer/Provider Service practice. As a Consultant, you will play a pivotal role in delivering strategic projects, working closely with clients to tackle complex challenges in their service operations. This position requires deep healthcare industry expertise, exceptional consulting skills, and the ability to thrive in high-ambiguity environments.
Key Responsibilities:
+ Client Engagement: Work collaboratively with clients to understand their business objectives, diagnose problems, and design tailored solutions.
+ Project Delivery: Lead and contribute to workstreams in projects focused on contact center service strategy, CRM implementation and optimization, digital transformation, and operational improvement.
+ Data Analysis: Use data-driven approaches to identify insights, track performance metrics, and build business cases for change initiatives.
+ Technology Enablement: Provide thought leadership on leveraging CCaaS platforms, CRM systems, AI, and digital tools to enhance customer service capabilities.
+ Digital Service Improvement: Develop strategies to improve service delivery in digital modalities such as chat, mobile applications, customer portals, and self-service platforms.
+ Experience Enhancement: Focus on elevating member experience, provider experience, and employee experience through innovative and customer-centric approaches.
+ Stakeholder Management: Build strong relationships with client teams, including senior leaders, and facilitate workshops, meetings, and presentations.
+ Team Collaboration: Collaborate with internal teams to ensure seamless delivery and alignment with broader project goals.
+ Change Leadership: Support clients in driving organizational change and adoption of new processes, tools, and behaviors.
+ Thought Leadership: Contribute to the development of intellectual capital within the practice by identifying trends, challenges, and innovative solutions in the healthcare industry.
Travel Requirement: Travel for this role is expected and required, the amount of travel is variable depending upon the client and project.
Required Qualifications:
+ Minimum of 5 years of professional experience, with at least 2 years in a management consulting role OR equivalent experience as a manager in the healthcare industry.
+ Minimum of 2 years of experience working with health payers or providers.
Preferred Qualifications:
+ Advanced degree preferred (MBA, MPH, MHA, etc.).
+ Demonstrated ability to navigate and deliver in ambiguous, fast-paced environments.
+ Strong analytical and problem-solving skills, with proficiency in tools such as Excel, PowerPoint, and data visualization platforms.
+ Excellent written and verbal communication skills, with experience presenting to senior executives.
+ Knowledge of CCaaS platforms (e.g., Genesys, Amazon Connect, NICE, etc.), CRM systems, and AI solutions for customer service.
+ Expertise in workforce optimization, quality assurance, or customer experience improvement within contact centers.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New Jersey, New York or Washington as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. ( Location Annual Salary Range
California $63,800 to $05,800
Colorado 63,800 to 177,800
District of Columbia 68,000 to 189,300
Illinois 59,100 to 177,800
Minnesota 63,800 to 177,800
Maryland 63,800 to 177,800
New York/New Jersey 59,100 to 205,800
Washington 68,000 to 189,300
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement ( is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
View Now
1
Healthcare Management Consultant
94103, California
Accenture
Posted 10 days ago
Job Viewed
Job Description
About Us: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: are a leading management consulting group specializing in driving transformational change for health payers and providers. Our focus is on improving service and experience across human and digital modalities. We partner with clients to design and implement strategies that achieve operational excellence, enhance customer satisfaction, and leverage cutting-edge technologies.
Role Overview: We are seeking highly motivated and experienced Consultants to join our growing Health Payer/Provider Service practice. As a Consultant, you will play a pivotal role in delivering strategic projects, working closely with clients to tackle complex challenges in their service operations. This position requires deep healthcare industry expertise, exceptional consulting skills, and the ability to thrive in high-ambiguity environments.
Key Responsibilities:
+ Client Engagement: Work collaboratively with clients to understand their business objectives, diagnose problems, and design tailored solutions.
+ Project Delivery: Lead and contribute to workstreams in projects focused on contact center service strategy, CRM implementation and optimization, digital transformation, and operational improvement.
+ Data Analysis: Use data-driven approaches to identify insights, track performance metrics, and build business cases for change initiatives.
+ Technology Enablement: Provide thought leadership on leveraging CCaaS platforms, CRM systems, AI, and digital tools to enhance customer service capabilities.
+ Digital Service Improvement: Develop strategies to improve service delivery in digital modalities such as chat, mobile applications, customer portals, and self-service platforms.
+ Experience Enhancement: Focus on elevating member experience, provider experience, and employee experience through innovative and customer-centric approaches.
+ Stakeholder Management: Build strong relationships with client teams, including senior leaders, and facilitate workshops, meetings, and presentations.
+ Team Collaboration: Collaborate with internal teams to ensure seamless delivery and alignment with broader project goals.
+ Change Leadership: Support clients in driving organizational change and adoption of new processes, tools, and behaviors.
+ Thought Leadership: Contribute to the development of intellectual capital within the practice by identifying trends, challenges, and innovative solutions in the healthcare industry.
Travel Requirement: Travel for this role is expected and required, the amount of travel is variable depending upon the client and project.
Required Qualifications:
+ Minimum of 5 years of professional experience, with at least 2 years in a management consulting role OR equivalent experience as a manager in the healthcare industry.
+ Minimum of 2 years of experience working with health payers or providers.
Preferred Qualifications:
+ Advanced degree preferred (MBA, MPH, MHA, etc.).
+ Demonstrated ability to navigate and deliver in ambiguous, fast-paced environments.
+ Strong analytical and problem-solving skills, with proficiency in tools such as Excel, PowerPoint, and data visualization platforms.
+ Excellent written and verbal communication skills, with experience presenting to senior executives.
+ Knowledge of CCaaS platforms (e.g., Genesys, Amazon Connect, NICE, etc.), CRM systems, and AI solutions for customer service.
+ Expertise in workforce optimization, quality assurance, or customer experience improvement within contact centers.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New Jersey, New York or Washington as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. ( Location Annual Salary Range
California $63,800 to $05,800
Colorado 63,800 to 177,800
District of Columbia 68,000 to 189,300
Illinois 59,100 to 177,800
Minnesota 63,800 to 177,800
Maryland 63,800 to 177,800
New York/New Jersey 59,100 to 205,800
Washington 68,000 to 189,300
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement ( is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
Role Overview: We are seeking highly motivated and experienced Consultants to join our growing Health Payer/Provider Service practice. As a Consultant, you will play a pivotal role in delivering strategic projects, working closely with clients to tackle complex challenges in their service operations. This position requires deep healthcare industry expertise, exceptional consulting skills, and the ability to thrive in high-ambiguity environments.
Key Responsibilities:
+ Client Engagement: Work collaboratively with clients to understand their business objectives, diagnose problems, and design tailored solutions.
+ Project Delivery: Lead and contribute to workstreams in projects focused on contact center service strategy, CRM implementation and optimization, digital transformation, and operational improvement.
+ Data Analysis: Use data-driven approaches to identify insights, track performance metrics, and build business cases for change initiatives.
+ Technology Enablement: Provide thought leadership on leveraging CCaaS platforms, CRM systems, AI, and digital tools to enhance customer service capabilities.
+ Digital Service Improvement: Develop strategies to improve service delivery in digital modalities such as chat, mobile applications, customer portals, and self-service platforms.
+ Experience Enhancement: Focus on elevating member experience, provider experience, and employee experience through innovative and customer-centric approaches.
+ Stakeholder Management: Build strong relationships with client teams, including senior leaders, and facilitate workshops, meetings, and presentations.
+ Team Collaboration: Collaborate with internal teams to ensure seamless delivery and alignment with broader project goals.
+ Change Leadership: Support clients in driving organizational change and adoption of new processes, tools, and behaviors.
+ Thought Leadership: Contribute to the development of intellectual capital within the practice by identifying trends, challenges, and innovative solutions in the healthcare industry.
Travel Requirement: Travel for this role is expected and required, the amount of travel is variable depending upon the client and project.
Required Qualifications:
+ Minimum of 5 years of professional experience, with at least 2 years in a management consulting role OR equivalent experience as a manager in the healthcare industry.
+ Minimum of 2 years of experience working with health payers or providers.
Preferred Qualifications:
+ Advanced degree preferred (MBA, MPH, MHA, etc.).
+ Demonstrated ability to navigate and deliver in ambiguous, fast-paced environments.
+ Strong analytical and problem-solving skills, with proficiency in tools such as Excel, PowerPoint, and data visualization platforms.
+ Excellent written and verbal communication skills, with experience presenting to senior executives.
+ Knowledge of CCaaS platforms (e.g., Genesys, Amazon Connect, NICE, etc.), CRM systems, and AI solutions for customer service.
+ Expertise in workforce optimization, quality assurance, or customer experience improvement within contact centers.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New Jersey, New York or Washington as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. ( Location Annual Salary Range
California $63,800 to $05,800
Colorado 63,800 to 177,800
District of Columbia 68,000 to 189,300
Illinois 59,100 to 177,800
Minnesota 63,800 to 177,800
Maryland 63,800 to 177,800
New York/New Jersey 59,100 to 205,800
Washington 68,000 to 189,300
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement ( is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
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2
Nurse Supervisor, Healthcare Services Utilization Management ( California )
94199 San Francisco, California
Molina Healthcare
Posted today
Job Viewed
Job Description
**California residents preferred
JOB DESCRIPTION
Job Summary
Leads and supervises multidisciplinary team of healthcare services professionals in some or all of the following functions: care management, utilization management, behavioral health, care transitions, long-term services and supports (LTSS), and/or other special programs. Ensures members reach desired outcomes through integrated delivery and coordination of care across the continuum, and contributes to overarching strategy to provide quality and cost-effective member care.
Essential Job Duties
• Assists in implementing health management, care management, utilization management, behavioral health and other program activities in accordance with regulatory, contract standards and accreditation compliance.
• Functions as a “hands-on” supervisor, assisting with assessing and evaluation of systems, day-to-day operations and efficiency of operations/services.
• Assists in the coordination of orienting and training staff to ensure maximum efficiency and productivity, program implementation, and service excellence.
• Trains and supports team members to ensure high-risk, complex members are adequately supported.
• Assists with staff performance appraisals, ongoing monitoring of performance, and application of protocols and guidelines.
• Collaborates with and keeps healthcare services leadership apprised of operational issues, staffing, resources, system and program needs.
• Assists with coordination and reporting of department statistics and ongoing client reports, as assigned.
• Local travel may be required (based upon state/contractual requirements).
Required Qualifications
• At least 5 years health care experience, and at least 2 years of managed care experienced utilization management.
• Ability to manage conflict and lead through change.
• Operational and process improvement experience.
• Strong written and verbal communication skills.
• Working knowledge of Microsoft Office suite.
• Ability to prioritize and manage multiple deadlines.
• Excellent organizational, problem-solving and critical-thinking skills.
California licensure must be current and in good standing.
Preferred Qualifications
• LVN (Licensed vocational nurse) or RN (Registered Nurse) . License must be current, active and unrestricted in the state of California.
• Certified Case Manager (CCM), Certified Professional in Health Care Management certification (CPHM), Certified Professional in Health Care Quality (CPHQ) or other health care or management certification.
Prior experience with InterQual, MCG guidelines, PEGA and managed care UM processes.
• Medicaid/Medicare population experience.
• Clinical experience.
• Supervisory/leadership experience.
Work Schedule: Pacific daytime business hours. Candidates who do not live in California must work Pacific hours permanently. Weekend and holiday support will be required.
To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V
Pay Range: $76,425 - $149,028 / ANNUAL
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
View Now
3
Nurse Supervisor, Healthcare Services Utilization Management ( California )
94103, California
Molina Healthcare
Posted 10 days ago
Job Viewed
Job Description
***California residents preferred**
**JOB DESCRIPTION**
Job Summary
Leads and supervises multidisciplinary team of healthcare services professionals in some or all of the following functions: care management, utilization management, behavioral health, care transitions, long-term services and supports (LTSS), and/or other special programs. Ensures members reach desired outcomes through integrated delivery and coordination of care across the continuum, and contributes to overarching strategy to provide quality and cost-effective member care.
**Essential Job Duties**
- Assists in implementing health management, care management, utilization management, behavioral health and other program activities in accordance with regulatory, contract standards and accreditation compliance.
- Functions as a "hands-on" supervisor, assisting with assessing and evaluation of systems, day-to-day operations and efficiency of operations/services.
- Assists in the coordination of orienting and training staff to ensure maximum efficiency and productivity, program implementation, and service excellence.
- Trains and supports team members to ensure high-risk, complex members are adequately supported.
- Assists with staff performance appraisals, ongoing monitoring of performance, and application of protocols and guidelines.
- Collaborates with and keeps healthcare services leadership apprised of operational issues, staffing, resources, system and program needs.
- Assists with coordination and reporting of department statistics and ongoing client reports, as assigned.
- Local travel may be required (based upon state/contractual requirements).
**Required Qualifications**
- At least 5 years health care experience, and at least 2 years of managed care experienced utilization management.
- Ability to manage conflict and lead through change.
- Operational and process improvement experience.
- Strong written and verbal communication skills.
- Working knowledge of Microsoft Office suite.
- Ability to prioritize and manage multiple deadlines.
- Excellent organizational, problem-solving and critical-thinking skills.
California licensure must be current and in good standing.
**Preferred Qualifications**
- LVN (Licensed vocational nurse) or RN (Registered Nurse) . License must be current, active and unrestricted in the state of California.
- Certified Case Manager (CCM), Certified Professional in Health Care Management certification (CPHM), Certified Professional in Health Care Quality (CPHQ) or other health care or management certification.
Prior experience with InterQual, MCG guidelines, PEGA and managed care UM processes.
- Medicaid/Medicare population experience.
- Clinical experience.
- Supervisory/leadership experience.
**Work Schedule: Pacific daytime business hours. Candidates who do not live in California must work Pacific hours permanently. Weekend and holiday support will be required.**
To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V
Pay Range: $76,425 - $149,028 / ANNUAL
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
**JOB DESCRIPTION**
Job Summary
Leads and supervises multidisciplinary team of healthcare services professionals in some or all of the following functions: care management, utilization management, behavioral health, care transitions, long-term services and supports (LTSS), and/or other special programs. Ensures members reach desired outcomes through integrated delivery and coordination of care across the continuum, and contributes to overarching strategy to provide quality and cost-effective member care.
**Essential Job Duties**
- Assists in implementing health management, care management, utilization management, behavioral health and other program activities in accordance with regulatory, contract standards and accreditation compliance.
- Functions as a "hands-on" supervisor, assisting with assessing and evaluation of systems, day-to-day operations and efficiency of operations/services.
- Assists in the coordination of orienting and training staff to ensure maximum efficiency and productivity, program implementation, and service excellence.
- Trains and supports team members to ensure high-risk, complex members are adequately supported.
- Assists with staff performance appraisals, ongoing monitoring of performance, and application of protocols and guidelines.
- Collaborates with and keeps healthcare services leadership apprised of operational issues, staffing, resources, system and program needs.
- Assists with coordination and reporting of department statistics and ongoing client reports, as assigned.
- Local travel may be required (based upon state/contractual requirements).
**Required Qualifications**
- At least 5 years health care experience, and at least 2 years of managed care experienced utilization management.
- Ability to manage conflict and lead through change.
- Operational and process improvement experience.
- Strong written and verbal communication skills.
- Working knowledge of Microsoft Office suite.
- Ability to prioritize and manage multiple deadlines.
- Excellent organizational, problem-solving and critical-thinking skills.
California licensure must be current and in good standing.
**Preferred Qualifications**
- LVN (Licensed vocational nurse) or RN (Registered Nurse) . License must be current, active and unrestricted in the state of California.
- Certified Case Manager (CCM), Certified Professional in Health Care Management certification (CPHM), Certified Professional in Health Care Quality (CPHQ) or other health care or management certification.
Prior experience with InterQual, MCG guidelines, PEGA and managed care UM processes.
- Medicaid/Medicare population experience.
- Clinical experience.
- Supervisory/leadership experience.
**Work Schedule: Pacific daytime business hours. Candidates who do not live in California must work Pacific hours permanently. Weekend and holiday support will be required.**
To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V
Pay Range: $76,425 - $149,028 / ANNUAL
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
View Now
4
Nurse Supervisor, Healthcare Services Utilization Management ( California )
San Francisco, California
Molina Healthcare
Posted today
Job Viewed
Job Description
**California residents preferred
JOB DESCRIPTION
Job Summary
Leads and supervises multidisciplinary team of healthcare services professionals in some or all of the following functions: care management, utilization management, behavioral health, care transitions, long-term services and supports (LTSS), and/or other special programs. Ensures members reach desired outcomes through integrated delivery and coordination of care across the continuum, and contributes to overarching strategy to provide quality and cost-effective member care. Essential Job Duties
• Assists in implementing health management, care management, utilization management, behavioral health and other program activities in accordance with regulatory, contract standards and accreditation compliance.
• Functions as a “hands-on” supervisor, assisting with assessing and evaluation of systems, day-to-day operations and efficiency of operations/services.
• Assists in the coordination of orienting and training staff to ensure maximum efficiency and productivity, program implementation, and service excellence.
• Trains and supports team members to ensure high-risk, complex members are adequately supported.
• Assists with staff performance appraisals, ongoing monitoring of performance, and application of protocols and guidelines.
• Collaborates with and keeps healthcare services leadership apprised of operational issues, staffing, resources, system and program needs.
• Assists with coordination and reporting of department statistics and ongoing client reports, as assigned.
• Local travel may be required (based upon state/contractual requirements). Required Qualifications
• At least 5 years health care experience, and at least 2 years of managed care experienced utilization management.
• Ability to manage conflict and lead through change.
• Operational and process improvement experience.
• Strong written and verbal communication skills.
• Working knowledge of Microsoft Office suite.
• Ability to prioritize and manage multiple deadlines.
• Excellent organizational, problem-solving and critical-thinking skills.
California licensure must be current and in good standing. Preferred Qualifications
• LVN (Licensed vocational nurse) or RN (Registered Nurse) . License must be current, active and unrestricted in the state of California.
• Certified Case Manager (CCM), Certified Professional in Health Care Management certification (CPHM), Certified Professional in Health Care Quality (CPHQ) or other health care or management certification.
Prior experience with InterQual, MCG guidelines, PEGA and managed care UM processes.
• Medicaid/Medicare population experience.
• Clinical experience.
• Supervisory/leadership experience.
Work Schedule: Pacific daytime business hours. Candidates who do not live in California must work Pacific hours permanently. Weekend and holiday support will be required.
To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V
Pay Range: $76,425 - $149,028 / ANNUAL
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
View Now
5
Hospital Administrator - San Leandro, CA
94579 San Leandro, California
VCA Animal Hospitals
Posted 17 days ago
Job Viewed
Job Description
**Hospital Administrator - VCA Bay Area Veterinary Specialists (BAVS)**
**Location: San Leandro, CA**
**Schedule: Full-time, flexible availability required**
**Reports to: Regional Operations Director**
**VCA Bay Area Veterinary Specialists (BAVS), a leading 24-hour Emergency and Specialty Referral Hospital in San Leandro, is seeking a Hospital Administrator to join and lead our high-performing team.**
**Our hospital is home to board-certified specialists in Internal Medicine, Emergency/Critical Care, Cardiology, Medical Oncology, Radiation Oncology, and Surgery. We are proud to provide cutting-edge, compassionate care to pets and outstanding service to their families.**
**VCA is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.**
**Position Overview**
**As Hospital Administrator, you will lead the daily operations of a fast-paced hospital of approximately 100 associates, including veterinarians, technicians, assistants, and support staff. This leadership role is central to ensuring exceptional patient care, high associate engagement, and client satisfaction-while maintaining sound financial performance and operational excellence. This is an onsite role.**
**This is a unique opportunity to work in partnership with a collaborative leadership team, while continuing to grow your leadership skills in an environment that values local decision-making, innovation, and results.**
**Key Leadership Responsibilities**
+ **Strategic & Financial Management:**
+ **Full P&L accountability, budget creation, forecasting, and financial performance**
+ **Monitor KPIs and drive hospital profitability through data-driven decisions**
+ **Team Leadership & Culture Building:**
+ **Partner with the Medical Director to align medical and operational goals**
+ **Foster a culture of positivity, professionalism, accountability, and inclusivity**
+ **Promote teamwork, respectful communication, and high morale across departments**
+ **Inspire and mentor future leaders within the hospital**
+ **Client & Patient Experience:**
+ **Ensure high levels of service excellence and consistent client satisfaction**
+ **Uphold hospital standards and proactively address concerns or feedback**
+ **Talent Development & Retention:**
+ **Lead recruiting, onboarding, and retention strategies for clinical and non-clinical staff**
+ **Identify skill gaps and support development through coaching and training**
+ **Promote a safe, supportive, and growth-focused environment for all team members**
+ **Marketing & Community Engagement:**
+ **Collaborate with the Marketing Manager to strengthen community presence and referral relationships**
+ **Actively support initiatives to promote hospital services and outreach**
**Qualifications & Skills**
+ **Minimum 3-5 years of progressive leadership experience managing large teams**
+ **Bachelor's degree in Business, Hospitality, Healthcare Management, or related field (preferred)**
+ **P&L responsibility and budget management experience required**
+ **Strong background in hospitality, operations management, or veterinary practice management preferred**
+ **Proven ability to lead with emotional intelligence, resilience, and integrity**
+ **Excellent communication, conflict resolution, and team-building skills**
+ **Demonstrated ability to manage change, balance priorities, and lead through ambiguity**
+ **Prior experience in veterinary emergency or specialty medicine is highly desirable**
**Working Conditions**
+ **Flexibility in schedule and availability to meet hospital needs, including occasional evenings or weekends**
+ **High-paced environment requiring strong time management and organizational skills**
+ **This position may require standing for extended periods, occasional lifting of up to 25 pounds, and working in a fast-paced environment. VCA will provide reasonable accommodation to qualified individuals with disabilities.**
**Compensation & Benefits**
+ **Annual Salary Range:$110,000 -$125,000 (Exempt)**
+ **Comprehensive Benefits Package, including:**
+ **Medical, dental, and vision insurance**
+ **401(k) with company match**
+ **Generous and competitive pet care discount**
+ **Paid time off and holiday pay**
+ **Continuing education and leadership development opportunities**
**Additional Information**
**Employment with VCA is at-will and may be terminated at any time, with or without cause or notice. Employment is contingent upon successful completion of a background check and reference verification.**
**Pursuant to the California Consumer Privacy Act (CCPA), we provide a privacy notice to all job applicants regarding the collection and use of personal information. (Link to privacy notice or brief statement)**
**Join us in shaping the future of veterinary specialty care-one leader, one team, and one patient at a time.**
**If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.**
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com
**Location: San Leandro, CA**
**Schedule: Full-time, flexible availability required**
**Reports to: Regional Operations Director**
**VCA Bay Area Veterinary Specialists (BAVS), a leading 24-hour Emergency and Specialty Referral Hospital in San Leandro, is seeking a Hospital Administrator to join and lead our high-performing team.**
**Our hospital is home to board-certified specialists in Internal Medicine, Emergency/Critical Care, Cardiology, Medical Oncology, Radiation Oncology, and Surgery. We are proud to provide cutting-edge, compassionate care to pets and outstanding service to their families.**
**VCA is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.**
**Position Overview**
**As Hospital Administrator, you will lead the daily operations of a fast-paced hospital of approximately 100 associates, including veterinarians, technicians, assistants, and support staff. This leadership role is central to ensuring exceptional patient care, high associate engagement, and client satisfaction-while maintaining sound financial performance and operational excellence. This is an onsite role.**
**This is a unique opportunity to work in partnership with a collaborative leadership team, while continuing to grow your leadership skills in an environment that values local decision-making, innovation, and results.**
**Key Leadership Responsibilities**
+ **Strategic & Financial Management:**
+ **Full P&L accountability, budget creation, forecasting, and financial performance**
+ **Monitor KPIs and drive hospital profitability through data-driven decisions**
+ **Team Leadership & Culture Building:**
+ **Partner with the Medical Director to align medical and operational goals**
+ **Foster a culture of positivity, professionalism, accountability, and inclusivity**
+ **Promote teamwork, respectful communication, and high morale across departments**
+ **Inspire and mentor future leaders within the hospital**
+ **Client & Patient Experience:**
+ **Ensure high levels of service excellence and consistent client satisfaction**
+ **Uphold hospital standards and proactively address concerns or feedback**
+ **Talent Development & Retention:**
+ **Lead recruiting, onboarding, and retention strategies for clinical and non-clinical staff**
+ **Identify skill gaps and support development through coaching and training**
+ **Promote a safe, supportive, and growth-focused environment for all team members**
+ **Marketing & Community Engagement:**
+ **Collaborate with the Marketing Manager to strengthen community presence and referral relationships**
+ **Actively support initiatives to promote hospital services and outreach**
**Qualifications & Skills**
+ **Minimum 3-5 years of progressive leadership experience managing large teams**
+ **Bachelor's degree in Business, Hospitality, Healthcare Management, or related field (preferred)**
+ **P&L responsibility and budget management experience required**
+ **Strong background in hospitality, operations management, or veterinary practice management preferred**
+ **Proven ability to lead with emotional intelligence, resilience, and integrity**
+ **Excellent communication, conflict resolution, and team-building skills**
+ **Demonstrated ability to manage change, balance priorities, and lead through ambiguity**
+ **Prior experience in veterinary emergency or specialty medicine is highly desirable**
**Working Conditions**
+ **Flexibility in schedule and availability to meet hospital needs, including occasional evenings or weekends**
+ **High-paced environment requiring strong time management and organizational skills**
+ **This position may require standing for extended periods, occasional lifting of up to 25 pounds, and working in a fast-paced environment. VCA will provide reasonable accommodation to qualified individuals with disabilities.**
**Compensation & Benefits**
+ **Annual Salary Range:$110,000 -$125,000 (Exempt)**
+ **Comprehensive Benefits Package, including:**
+ **Medical, dental, and vision insurance**
+ **401(k) with company match**
+ **Generous and competitive pet care discount**
+ **Paid time off and holiday pay**
+ **Continuing education and leadership development opportunities**
**Additional Information**
**Employment with VCA is at-will and may be terminated at any time, with or without cause or notice. Employment is contingent upon successful completion of a background check and reference verification.**
**Pursuant to the California Consumer Privacy Act (CCPA), we provide a privacy notice to all job applicants regarding the collection and use of personal information. (Link to privacy notice or brief statement)**
**Join us in shaping the future of veterinary specialty care-one leader, one team, and one patient at a time.**
**If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.**
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com
View Now
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