16,110 Healthcare Front Desk jobs in the United States

Join Performance Optimal Health as a Front Desk/Healthcare Coordinator. At Performance, we take a holistic approach to health and recovery, striving to empower clients to live better lives. Through our services, based on the Four Pillars of Optimal Health-exercise, nutrition, recovery, and stress management-we tailor care to the unique needs of each client. Our highly trained professionals and commitment to quality care make the client journey our priority.

With over 20 years of experience across Connecticut, New York, and Naples, Florida, we are excited to expand and grow our Practice Coordinator Team. As a Practice Coordinator, you will play a vital role in the client experience, blending administrative expertise and exceptional hospitality to create a seamless and welcoming environment for clients and colleagues alike. You will report to the Practice Manager and collaborate with teams across physical therapy, wellness, and billing.

Cornerstones

Performance Optimal Health is driven by five main cornerstones that guide all actions and decisions:

• We care from the core

• We sweat the small stuff

• We are teachers & scholars

• We take ownership

• We huddle

• Act as a brand ambassador, well-versed in our history, services, brand standards, programs, and pricing.

• Manage first impressions, including greeting clients, providing site tours, answering phone calls, and responding to email requests.

• Ensure client preparedness for appointments by verifying insurance benefits, collecting co-payments, and updating records in electronic medical record (EMR) systems.

• Address client inquiries, feedback, and concerns promptly, escalating when necessary.

• Perform general administrative tasks such as data entry, scheduling, and document management (print/fax/scan).

• Promote additional services and products to enhance client engagement with the Performance Optimal Health model.

• Maintain a clean, organized, and welcoming workspace with attention to detail.

• Collaborate cross-functionally with all departments to ensure efficient operations and a high-quality client experience.

• Utilize and manage data in customer relationship management (CRM) and EMR systems (e.g., Optimis, Duxware) with accuracy.

• Communicate professionally with clients, clinical staff, and internal teams using Microsoft Teams and other channels.

• Exceptional customer service skills and a passion for client care.
• Strong organizational, analytical, multitasking, and communication abilities.
• Experience with Apple and Windows products, Microsoft Teams, and relevant software.
• Familiarity with EMR and CRM systems.
• Ability to manage multiple situations with poise and confidence.
• Self-starter with a strong work ethic and openness to new ideas.

• Associate degree in a related field.
• Experience with Mindbody Online, Optimis, or Duxware systems.
• Proficiency in calendar management and scheduling.

• Medical/Dental/Vision
• 401K+ Match
• Growth potential within the organization.
• Access to facilities at all locations.
• Internal and external discounts.
• Fun atmosphere.
• Continuing education stipend

• Managing and supervising the Front Desk operations and staff.
• Ensuring that the front desk is gathering and documenting the necessary personal and financial information.
• Assessing staffing needs, training new staff, and performing staff evaluations.
• Achieving organizational goals for the front desk

• Oversee front desk functions and staff
• Ensure appropriate staffing.
• Train and onboard new staff and perform routine evaluations.
• Communicate new policies, protocols, or changes being made within the clinic to the front-end staff.

• Coordinate schedule for providers and patients.
• Identify trends in the schedule, along with suggested solutions, to increase productivity and efficiency.
• Monitor and Evaluate patient intake to ensure complete registration and data collection.
• Establish healthy customer service at the front desk.

• Collaborate with financial team to ensure all financial and insurance information is obtained and properly documented within EMR.
• Collaborate with Director of Clinical Operations to increase compliance with front desk protocols and reporting needs.

• Ability to lead a team.
• Ability to take initiative and proactively assess processes and patient interactions at the front desk.
• Must have strong working knowledge of medical insurance.
• Conscientious of departmental and organizational policies and procedures, and able to embrace and personify the mission of the NHC.

Primary Duties And Responsibilities

The Concierge primary duties and responsibilities include, but are not limited to:

• Courteously greeting visitors and directing visitors appropriately.
• Efficiently processing incoming and outgoing calls.
• Filing and copying documents as needed.
• Typing correspondence, written communication and reports from hard copy as needed.
• Maintain the lobby Hospitality Station as needed.
• Ensure all visitors and Residents utilize the Sign-In/Sign-Out log system.
• Maintain Sign-in/Sign-Out logs.
• Assist and distribute mail.
• Maintain clean and tidy lobby area.
• May perform other duties as needed and/or assigned.

Required Skills And Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Working knowledge of copier, fax machine, and printers.
• Ability to operate switchboard, previous experience with multi-line system.
• Excellent communication skills.
• Demonstrated ability to interact with a range of people in an open, friendly, customer-oriented manner.
• Ability to work independently.
• Excellent communication skills, both verbal and written.
• Proficient in use of computers and computer software programs (Microsoft Word, Excel, etc.) and standard office equipment.
• Basic typing skills essential along with word processing software, preferably in a Microsoft Windows environment.
• Ability to work evening, weekends, holidays and minimal travel.
• Must be flexible, innovative, persistent and committed to successful completion of assignments.
• Ability to handle multiple projects at the same time.
• Ability to coordinate well with multiple people and/or departments at the same time.
• Able to clearly present information through the spoken word. Can accurately communicate, providing the necessary level of detail even under stressful or demanding conditions. Ensures a positive attitude and team orientation is exhibited in verbal and non-verbal communication.
• Supports a dignified and caring atmosphere with residents, residents' families, visitors and Team Members.
• Protects privacy and confidentiality of information pertaining to the resident, Team Member, residence, company information and records.
• Maintains safe and secure working environment and practices safe working habits.
• Participates in training, in services, and attends meetings as required.
• High school diploma.
• Possess exceptional customer service skills and a love for the older adult population including Alzheimer's and dementia residents.
• Must possess high-energy/enthusiasm, be a self-starter, have excellent time management skills, a strong initiative, and superior verbal/public speaking skills.

If this is you, we want to speak with you!

Job Type: Part-time

Schedule:

• Evening shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Microsoft Office: 1 year (Required)
• Customer service: 1 year (Required)
• Receptionist: 1 year (Preferred)

Work Location: In person

Job Description

We are a thriving natural healthcare office specializing in chiropractic care, massage therapy, rehabilitation, and regenerative medicine. Our mission is to provide exceptional patient-centered care in a warm and welcoming environment.

We are looking for a highly organized, patient-focused, and detail-oriented individual to join our team as a Front Desk Coordinator. This role is essential in ensuring smooth daily operations and delivering an outstanding experience for our patients.

Benefits:
* Salary: $11.50 - $14.00 per hour (plus bonuses and overtime opportunities)
* Health insurance & 401(k) options
* Complimentary chiropractic and in-house medical care

Key Responsibilities:
* Greet and assist patients with professionalism and compassion
* Answer phone calls, schedule appointments, and manage patient inquiries
* Maintain accurate patient records through data entry and filing
* Oversee patient flow, including initial therapies and coordination of services
* Process payments and verify insurance information as needed
* Ensure compliance with office policies and procedures
* Support daily administrative tasks to keep the office running efficiently

Qualifications & Skills:
* Reliable, dependable, and self-motivated with a strong work ethic
* Excellent communication and customer service skills
* Proficient in computer use (experience with electronic medical records is a plus)
* Strong multitasking abilities in a fast-paced environment
* Previous experience in a service industry, medical, or chiropractic setting preferred

If you are an energetic and dedicated professional looking to be part of a dynamic healthcare team, we encourage you to apply!

Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.

Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.

The Front Desk Administrative Assistant plays a crucial role in managing the reception area to ensure effective telephone and mail communications both internally and externally, thereby maintaining a professional environment and culture. This position serves visitors by greeting, welcoming, directing, and announcing them appropriately, ensuring a positive first impression. The role also involves answering, screening, and forwarding incoming phone calls while providing basic information when needed. Responsibilities include serving visitors by greeting, welcoming, directing, and announcing them appropriately. Answer, screen, and forward incoming phone calls while providing basic information when needed. Receive and sort daily mail, shipments, and courier deliveries. Maintain security by following procedures and controlling access. Perform clerical duties such as filing, photocopying, collating, and scanning. Coordinate overall administrative activities for the office. Manage the Document Control Program. Maintain the program log for vendors and guests. Oversee office equipment maintenance, office layout, arrangement, and housekeeping of office facilities. Provide administrative assistance to the Human Resource, Warehouse, and other related departments.

Essential Skills include strong clerical and administrative skills, excellent customer service orientation, proficiency in Microsoft Office products, including Excel and Outlook, bilingual skills particularly in Spanish, and great people skills with the ability to communicate professionally via phone and email. Additional Skills & Qualifications include experience with Teams, a good attitude, being a self-starter and a problem solver, and an assertive yet friendly personality that works well with others in a team environment.

This position operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. The working hours are from 8:00 AM to 4:30 PM, Monday through Friday. The company encourages employees to grow and take on new opportunities, supporting them in applying for internal positions that assist in reaching their career goals. Pay range for this position is $20.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: medical, dental & vision, critical illness, accident, and hospital insurance, 401(k) retirement plan, life insurance, short and long-term disability, health spending account, transportation benefits, employee assistance program, and time off/leave.

This is a fully onsite position in Eugene, OR. Application deadline is anticipated to close on Sep 3, 2025. Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain, and select administrative professions, we extend the capabilities of industry-leading companies. With offices across the U.S., Canada, Asia Pacific, and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.

At KDC we are on a mission to empower and support all people to meet their full potential in a world where every individual and family thrives, no matter the circumstances. KDC is looking for an Administrative Coordinator to provide administrative support to the Family Services and Foster Care programs to enable the provision of quality services. Schedule: Monday Friday, 8 am 4:30 pm (Hybrid/Remote is NOT available for this role)

Qualifications:

• Associate degree required and 2 years' experience within an office environment.
• Valid Driver's License and reliable vehicle.
• Excellent organizational, interpersonal and communication skills.
• Computer proficiency and technical aptitude with the ability to utilize Microsoft Office Suite
• Active Listening Skills and Critical Thinking Skills
• Ability to be flexible in time management.

Physical Requirements:

• Ability to sit for extended periods
• Ability to lift 25 lbs.
• Extensive computer and phone use required

Responsibilities:

• Provide receptionist responsibilities, including phone coverage and greeting visitors.
• Coordinates with the Vice President of Program Operations, Directors of Foster Care and Adult services regarding program needs, filing of records, and processing of program packets, letters, releases, assessment forms, medical records, communications, etc.
• Assist with program needs, as necessary.
• Assist with data entry.
• Updates the emergency fact sheets in Share Point for each participant.
• Process and document incoming and outgoing mail for agency management.
• Assist with billing compliance at the program level i.e., managing vendors, petty cash, check requests, SmartData reports, credit card receipts, and monthly mileage reports.
• Manage office supply orders and the ordering of program requests.
• Compiles and files program records and storage of discharged data for destruction.
• Participates and notes meeting minutes in team meetings and group and individual supervisions, as requested.
• Assists in outreach and fundraising activities.
• Champion the coordination of monthly recognitions and office activities, which include trainings and food service coordination for each event.
• Perform other job-related responsibilities as assigned.

KDC values a diverse workforce. We are committed to a culture of equality and inclusivity that fosters dialog, innovation, compassion, respect, and collaboration. All qualified applicants will receive consideration for employment regardless of race, ethnicity, age, religion, national origin, sex, sexual orientation, gender identity, veteran status, disability status, neurodiversity, or any other protected characteristic outlined by federal, state, or local laws.