4,264 Healthcare Liaison jobs in the United States
Healthcare Liaison
Posted 2 days ago
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Job Description
This position is responsible for the sales and marketing efforts for a specific area. This person is responsible for ensuring solid and sustainable relationships with long-term care facilities while driving revenue for the area through effective sales practices and processes.
Responsibilities
- Serve as Sales representative in the defined area.
- Must have Health Insurance license within 45 days of employment.
- Travel 75% of the time.
- No direct reports.
- Create demand by successfully finding, developing and selling services to new accounts.
- Expand and maintain professional relationships with new and existing customers within designated region.
- Successfully execute sales activities and provide accurate and timely reporting.
- Contact prospective leads and identify up sell opportunities.
- Assist with any potential business opportunities.
- Assist clients with completion of enrollment forms as needed.
- Proactively contact sales leads and maintain an accurate sales pipeline.
- Ensure client satisfaction is met and maintained.
- Conduct business in a professional, ethical and honest manner at all times.
- Completing pre-calls to responsible parties for nursing home residents to inform them of services.
- Comfortably present Company services with proper decision makers.
- Follow up to ensure prospective clients have received marketing materials.
- Answer any questions from prospects in a timely manner.
- Ensures that the activities of operations are conducted in a manner that is consistent with overall Company protocol and are in compliance with Federal, State and payer regulations, guidelines and requirements.
- Actively supports and complies with all components of the compliance program, including, but not limited to, completion of training and reporting of suspected violations of law and Company policy.
- Maintains confidentiality of all information; abides with HIPAA and PHI guidelines at all times.
- Reacts positively to change and performs other duties as assigned.
- Bachelor of Science in related field preferred; High School Diploma required.
- 3 years healthcare sales experience preferred.
- Excellent communication, presentation and computer skills.
- Sensitive to deadlines and completed reporting in a timely manner.
- Must be goal oriented, sensitive to deadlines and have a passion to help others.
- Must be self-motivated and able to problem solve and multitask.
- Must have own transportation, good driving record and auto insurance.
We will only employ those who are legally authorized to work in the United States. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen.
Covid-19 Vaccination required!
We are an equal opportunity employer.
Healthcare Liaison
Posted 17 days ago
Job Viewed
Job Description
This position is responsible for the sales and marketing efforts for a specific area. This person is responsible for ensuring solid and sustainable relationships with long-term care facilities while driving revenue for the area through effective sales practices and processes.
Responsibilities
- Serve as Sales representative in the defined area.
- Must have Health Insurance license within 45 days of employment.
- Travel 75% of the time.
- No direct reports.
- Create demand by successfully finding, developing and selling services to new accounts.
- Expand and maintain professional relationships with new and existing customers within designated region.
- Successfully execute sales activities and provide accurate and timely reporting.
- Contact prospective leads and identify up sell opportunities.
- Assist with any potential business opportunities.
- Assist clients with completion of enrollment forms as needed.
- Proactively contact sales leads and maintain an accurate sales pipeline.
- Ensure client satisfaction is met and maintained.
- Conduct business in a professional, ethical and honest manner at all times.
- Completing pre-calls to responsible parties for nursing home residents to inform them of services.
- Comfortably present Company services with proper decision makers.
- Follow up to ensure prospective clients have received marketing materials.
- Answer any questions from prospects in a timely manner.
- Ensures that the activities of operations are conducted in a manner that is consistent with overall Company protocol and are in compliance with Federal, State and payer regulations, guidelines and requirements.
- Actively supports and complies with all components of the compliance program, including, but not limited to, completion of training and reporting of suspected violations of law and Company policy.
- Maintains confidentiality of all information; abides with HIPAA and PHI guidelines at all times.
- Reacts positively to change and performs other duties as assigned.
- Bachelor of Science in related field preferred; High School Diploma required.
- 3 years healthcare sales experience preferred.
- Excellent communication, presentation and computer skills.
- Sensitive to deadlines and completed reporting in a timely manner.
- Must be goal oriented, sensitive to deadlines and have a passion to help others.
- Must be self-motivated and able to problem solve and multitask.
- Must have own transportation, good driving record and auto insurance.
We will only employ those who are legally authorized to work in the United States. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen.
Covid-19 Vaccination required!
We are an equal opportunity employer.
Healthcare Liaison
Posted today
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Job Description
Brookdale Palmer Ranch is hiring a Healthcare Liaison to join their amazing team!
A senior Living Community supporting our seniors thru AL / MC / LTC
If you have a background in:
- Senior Living Business Development Experience
- Skilled Nursing Admissions
- Long Term Care Marketing
We would love to speak with you!
Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Full Time Only Benefits Eligibility
- Bonus Plan
- Paid Time Off
- Paid holidays
- Company provided life insurance
- Adoption benefit
- Disability (short and long term)
- Flexible Spending Accounts
- Health Savings Account
- Optional life and dependent life insurance
- Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
- Tuition reimbursement
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.Education and Experience
Nursing background preferred (RN, LPN) or a minimum of 3 to 5 years working in the skilled nursing or related field.
Certifications, Licenses, and Other Special Requirements
RN or LPN license but not required if experience in skilled nursing or related field is met. Daily car travel required so a valid drivers' license is required. Ability to work some evenings and weekends.
Management/Decision Making
Will be required to apply existing guidelines and procedures to make varied decisions regarding admissions to the community. Use sound judgment and experience to solve moderately to complex problems based on precedent, experience, reasonableness or a combination of these. Understands when to seek additional input from subject matter experts when needed.
Knowledge and Skills
Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and the work environment. Has a working knowledge of the post-acute industry and the functional requirements of the discipline. Ability to use a computer is a must and windows based programs (Word, Excel, etc) preferred. Effective oral and written communication skills are essential. Ability to travel in market is required. Ability to facilitate problem solving as well as work through difficult situations with teams will be essential.
Physical Demands and Working Conditions
- Standing
- Walking
- Sitting
- Use hands and fingers to handle or feel
- Reach with hands and arms
- Stoop, kneel, crouch crawl
- Talk or hear
- Ability to lift: up to 25 pounds
- Vision
- Requires interaction with co-workers, residents or vendors
Brookdale is an equal opportunity employer and a drug-free workplace.Represents the skilled nursing community/ies and Brookdale to assigned hospital and healthcare focused accounts to drive sales and occupancy goals for assigned skilled nursing communities. Generates referrals from hospitals and assigned accounts to increase market share to meet occupancy goals. Keeps abreast of issues impacting hospital changes as well as competitors to keep community and regional team aware of any changes that would impact the market. Partners with regional and community leadership to develop strategic plans and tactics to grow market share within assigned accounts.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Lead Healthcare Liaison
Posted 3 days ago
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Job Description
Hospice of the East Bay (HEB) is a community-based nonprofit providing hospice and palliative care services to patients in their homes and at our six-bed inpatient hospice facility. Our team of healthcare professionals is dedicated to supporting patients and families with dignity, compassion, and respect - regardless of their ability to pay. Join a collaborative team recognized as a Great Place to Work® for multiple years. For over 40 years, we have been a trusted resource for families, offering a full range of services, including at least one year of bereavement support.
Position Summary
Reporting to the Director of Community Engagement, the Community Engagement Specialist plays a key role in educating physicians, nurses, social workers, and other healthcare professionals about hospice and palliative care services.
This position focuses on building strong relationships with referral sources-including hospitals, skilled nursing facilities (SNFs), residential care facilities, and physician offices-to ensure patients and families receive timely, high-quality care.
Support new and existing Business Development team members with their individual success and development. Work closely with the Director of Community Engagement to provide education to the Business Development Team to increase referrals, build strong partnerships and create effective strategic plans to increase referrals/admissions at RCFE'S, SNF's, MD's and several other community partners.
Key Responsibilities
- Build and maintain relationships with hospitals, skilled nursing facilities (SNFs), residential care facilities, and physician offices.
- Serve as an educational resource to healthcare providers, patients, and families about hospice and palliative care.
- Conduct presentations, in-services, and community events to raise awareness of hospice services.
- Collaborate with the Director of Community Engagement to develop strategic plans to increase referrals and admissions.
- Mentor and support Business Development team members to achieve individual and team goals.
- Trella oversight, including adding and updating accounts as needed.
- Maintain accurate records of outreach activities and provide regular reports.
- Support waiver requests and act as a liaison with the California Department of Social Services for Residential Care Facilities and Assisted Living Facilities.
- Participate in quality improvement initiatives and other duties as assigned.
- 2+ years recent experience in hospice or home health care (required).
- Bachelor's degree preferred.
- Strong clinical knowledge and critical thinking skills to assess referrals and patient needs.
- Knowledge of hospice philosophy, Medicare, Medi-Cal, and private insurance regulations.
- Excellent communication and public speaking skills.
- Strong relationship-building and customer service skills.
- Self-motivated, organized, and able to work independently.
- Flexible with schedule and able to adapt to changing priorities.
- Valid California driver's license and current auto insurance required.
- Work for a mission-driven nonprofit that makes a meaningful impact in the community.
- Comprehensive benefits package including:
-
- Medical, dental, and vision insurance some plans qualify for a Health Saving Account (HSA)
- 403b Retirement Account and generous company match.
- Up to 27 days of PTO/Holiday
- Group & Voluntary Life / Accidental Death & Dismemberment Insurance
- Tuition Reimbursement
- Pet Insurance
- Employee Discounts
- Employee Assistance Program
- Car provided with position
If you are passionate about connecting with the community and helping patients and families navigate end-of-life care with compassion, we encourage you to apply and join our team.
Monday-Friday 8:00am-5:00pm
Weekends as needed
Education & Healthcare Liaison and Mentorship Program Coordinator
Posted today
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Job Description
Position Overview
We are seeking an experienced licensed clinician (Occupational Therapist, Physical Therapist, or Speech-Language Pathologist) with consulting and supervisory expertise to serve as an Education & Healthcare Liaison and Mentorship Program Coordinator. This role serves as a vital link between our clinical team, clients, and clinicians in the field. The ideal candidate will bring strong mentorship skills, the ability to manage clinical escalations, and experience in training and supervising clinicians to ensure the highest standards of care in school-based therapy, healthcare, and rehabilitation settings.
This is a remote-based, per diem project role with occasional in-person events and meetings in San Diego, CA. Compensation is paid per project/scope.
Key Responsibilities
- Mentorship & Coaching: Provide guidance, support, and mentorship to clinicians to help them thrive in their assignments.
- Clinical Escalation Support: Serve as the first point of contact for clinical issues or escalations, ensuring timely resolution and compliance with professional standards.
- Training & Professional Development: Design, create, and deliver training programs for external clinical staff, focused on best practices, school-based therapy, patient-centered care, and continuous professional growth.
- Supervision: Oversee and supervise assistant-level clinicians (e.g., COTAs, PTAs, SLPAs) to maintain quality standards of care.
- Client Engagement: Attend client meetings with s chool administrators, healthcare facility leaders, and therapy teams to represent the clinical team, address client needs, and align on mentorship and training initiatives.
- Candidate Screening: Conduct pre-interviews to assess candidates’ clinical skills, school-based or healthcare experience, and overall fit prior to client submission.
Qualifications
- Licensed Occupational Therapist (OT), Physical Therapist (PT), or Speech-Language Pathologist (SLP) with supervisory and consulting experience strongly preferred.
- Proven experience mentoring clinicians, supporting professional development, and providing clinical supervision.
- Background in training program development, continuing education, or staff development in therapy services.
- Strong interpersonal and communication skills with the ability to engage clients, school districts, and healthcare teams effectively.
- Ability to manage multiple priorities and work on a per diem, project-based schedule.
Compensation
- Per diem / project-based
- Paid per project/scope
About Pioneer Healthcare Services
Pioneer Healthcare Services specializes in staffing and travel recruiting for healthcare professionals across the U.S., with a focus on top school and medical opportunities. Our reputation is built on trust, rapid communication, and a commitment to closing gaps in care. With a people-first culture, we ensure that the best clinicians are matched with leading school districts and healthcare facilities, offering competitive compensation and comprehensive benefits, including medical, dental, vision insurance, 401K, and relocation assistance.
Healthcare Marketing Liaison
Posted today
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Job Description
Exciting Opportunity as a Healthcare Marketing Liaison
Work Territory: Ocala, FL or Gainesville, FL
Leverage Your Marketing Liaison Expertise
Are you passionate about connecting with your community while stimulating patient growth? As a Marketing Liaison with Encompass Health, you will be instrumental in fostering patient referrals and strengthening our presence in the healthcare landscape. Your role will center around nurturing referral relationships within your assigned territory, making a genuine impact on the lives of patients and their families.
Discover the Encompass Health Experience
Be part of a team that is making a difference! As a distinguished leader in national inpatient rehabilitation, we have earned numerous accolades, including being recognized as one of the "World's Most Admired Companies" and featured on the Fortune 100 Best Companies to Work For list. Come thrive in a nurturing and dynamic environment.
Attractive Benefits Await You
At Encompass Health, we prioritize a supportive and inclusive workplace where you can excel. Starting from day one, you will enjoy:
- Affordable medical, dental, and vision plans for employees and their families.
- Generous paid time off that accrues progressively.
- Opportunities for tuition reimbursement and continuous education.
- Company-matching 401(k) and employee stock purchase plans.
- Flexible spending accounts and health savings accounts.
- A vibrant community of dedicated professionals!
Become the Marketing Liaison You Aspire to Be
- Review medical conditions and perform pre-screening from various facilities including hospitals and assisted living facilities.
- Develop strategic call plans using the Referral Development System (RDS) to drive patient volume.
- Utilize market analysis data to identify new business opportunities in your territory.
- Educate community members, physicians, and referral sources about our hospital programs and services.
- Identify and develop opportunities to enhance our strategic positioning in the market.
- Address admission barriers and ensure thorough follow-up on admissions processes.
Qualifications We Seek
- Current driver's license in the employed state with an acceptable driving record as per company policy.
- CPR certification is required.
- Bachelor's degree preferred or equivalent job experience.
- A minimum of 2 years’ experience in a healthcare environment, ideally as a clinician or technician.
- At least 1 year of experience as a nurse liaison or proven sales success in a healthcare setting is preferred.
- Familiarity with acute hospitals, rehabilitation facilities, and the local healthcare market is an advantage.
The Encompass Health Commitment
We lead with empathy, doing what's right, fostering positivity, and collaborating to achieve better care. Encompass Health is a reputable leader in post-acute care, with over 150 locations nationwide and a dedicated team of over 36,000 professionals.
We embrace diversity and are committed to an inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.
We are excited to potentially welcome you aboard on this incredible journey!
Healthcare Sales Liaison
Posted today
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Job Description
Summary
Are you a relationship-driven sales professional with a passion for patient-centered care? At Kindred Hospital Seattle - First Hill, we’re looking for a dynamic Healthcare Sales Liaison to help expand our patient network and connect families with life-changing post-acute care services. In this field-based role, you will work closely with physicians, case managers, and discharge planners to identify appropriate patients , communicate the benefits of our Long-Term Acute Care Hospital (LTACH), and guide families through the admissions process.
Key Responsibilities
- Drive referrals and admissions by building strong relationships with physicians, case managers, and other referral sources.
- Conduct patient assessments and coordinate the intake process with patients, families, and internal teams.
- Deliver high-impact educational presentations and outreach visits to promote hospital services.
- Develop and execute a sales and outreach strategy to meet monthly referral and admissions targets.
- Serve as a liaison between external providers and Kindred’s specialty hospital, ensuring a seamless patient transition.
- Maintain accurate records of activity and patient interactions and operate within defined territory and budget.
- Be present on-site at accounts and in the community 80% of the time.
Why Join Us?
- Competitive base salary: $82,000 - $110,000 annually, plus monthly bonus structure based on performance.
- Robust health, dental, vision, and wellness benefits.
- Career growth opportunities and ongoing professional development.
- Mission-driven team and leadership that values courage, compassion, and innovation.
Apply Today
If you're ready to grow your career in a meaningful, fast-paced healthcare environment-join us at Kindred Hospital Seattle - First Hill.
We empower the hands that heal. Apply now to be part of something bigger.
ScionHealth has a comprehensive benefits package for benefit-eligible employees that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness.
Qualifications
What You’ll Bring
- 2+ years of experience in healthcare sales, patient referral coordination, or clinical outreach.
- Bachelor's degree in healthcare administration, business, marketing, or related field preferred ( associate’s degree required ).
- Clinical license (RN, LPN/LVN, RT) preferred but not required .
- Proven ability to build relationships and influence key stakeholders in a clinical or referral-based environment.
- Knowledge of Medicare, Medicaid, and LTACH services strongly preferred.
- Valid driver’s license required .
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Remote Healthcare Recruiter Liaison
Posted 3 days ago
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Overview
What if your next career endeavor wasn't just a job, but an amazing journey you craft yourself? A journey where each dialogue may lead you to open doors for talented clinicians, transform lives, or help someone finally find the calling they were destined for. At MLR, we consider healthcare recruiting to be an intimate mission-and we believe in rewarding our associates in a personalized manner.
We are on the lookout for ambitious, commission-driven individuals ready to join our quest to connect extraordinary healthcare professionals with organizations dedicated to delivering remarkable patient care. Forget the typical recruiting responsibilities of managing hiring processes and juggling an endless stream of job requisitions. In this dynamic role, you will act as a pivotal connector-sourcing talent, igniting impactful conversations, and scheduling critical meetings that generate tangible change.
Embrace the freedom to work whenever and wherever you choose. Earn what reflects your efforts. Contribute to the growth of one of the most vital industries worldwide.
What You'll Be Doing
* Utilize our cutting-edge platform alongside your personal network to source healthcare candidates
* Initiate contact with potential candidates to introduce MLR opportunities and assess interest
* Coordinate appointments between candidates and our recruiters for in-depth evaluations
* Maintain communication with leads to nurture their interest throughout the hiring process
* Keep accurate and up-to-date documentation in our applicant tracking system
* Earn commissions based on your scheduled meetings, conducted interviews, and successful hires stemming from your outreach
What It Takes to Shine
* Excellent written and spoken communication skills
* A self-motivated attitude with the ability to control your schedule
* A passion for networking, connecting, and assisting individuals in advancing their careers
* No prior recruiting knowledge is necessary - we'll guide you every step of the way if you bring organization and resourcefulness to the table
Compensation Details
This is a commission-only compensation model. This means there are no limits to your earning potential and no barriers to your success.
Your earnings are tied directly to the real value you produce:
* Commissions for each qualified meeting you arrange
* Bonuses for interviews resulting from your efforts
* Increased commissions on new business secured
* Bonus commissions for successful placements linked to your lead
* Extra earning opportunities based on your overall performance (e.g., retention bonuses)
We ensure transparency in our performance tracking-every dollar you earn reflects the actions you take.
Why Become a Part of MLR?
We're not merely assembling a recruiting team. We're cultivating a movement - one that emphasizes flexibility, meritocracy, and alignment with our mission.
Unlimited Income Potential - The more effort you exert, the more you earn. This is straightforward. You're in control.
Complete Flexibility - Work remotely, set your own hours, and design your workflow. Adapt this role to fit your lifestyle, instead of having it dictate to you.
Encouraging Environment - We value initiative and provide highly effective tools and guidance without imposing micromanagement.
Tangible Impact - You're not just arranging meetings; you're aiding individuals in discovering roles where they can genuinely make a difference in the world.
This Position is Ideal For:
* Remote workers, globetrotters, or those seeking a side gig with endless flexibility
* Individuals eager to step into recruiting or the healthcare sector
* Influencers and marketers who excel at composing compelling messages and maintaining genuine follow-ups
* Professionals in healthcare looking to transition into recruiting while leveraging their network
* Sales experts who are passionate about their product-people, purpose, and potential
Visualizing Success
Don't worry about having illustrious titles or years of experience-you need curiosity, communication skills, and consistency. Imagine earning rewards every time someone you engaged with takes a meaningful step toward their dream career. That's the essence of success here.
You might begin with slow momentum-perhaps a handful of conversations a day, a couple of meetings a week. However, before you know it, that energy transforms. Your leads become interviews, and those interviews yield offers. You're not just earning - you're making a difference in lives-all while working on your terms.
Your Work Environment
Anywhere you can connect to Wi-Fi and feel purposeful. Whether it's in a serene home office, a vibrant café, or even on a cozy beach getaway, you choose your workspace. This position is entirely remote, and it's yours to mold.
No more commuting, no set hours, and no risk of burnout.
Let's Dive In
This isn't just another job opportunity; it's an invitation to reframe the healthcare future-one connection at a time. If you have a talent for engaging conversations, a genuine passion for connecting, and a motivation to be rewarded for your efforts, we encourage you to reach out to us.
Apply now and become a part of a mission-driven team that stands for autonomy, action, and impactful change. When you align individuals with purposes, everyone thrives-especially you.
Healthcare Marketing Liaison (ABA Therapy)
Posted today
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Job Description
Bright Achievements ABA Therapy is seeking a talented Marketing Liaison to join our growing team. In this role, you will work closely with our clinical and executive teams to develop and execute marketing strategies that promote our ABA therapy services.
Responsibilities:
- Develop and implement comprehensive marketing plans to increase brand awareness and attract new clients
- Create marketing materials such as brochures, flyers, website content, and social media posts
- Build relationships with referral sources such as pediatricians, schools, and other healthcare professionals
- Represent Bright Achievements at community events, conferences, and networking functions
- Track and analyze key marketing metrics to identify opportunities and adjust strategies
- Stay up-to-date on ABA therapy trends, research, and best practices
- Bachelor's degree in marketing, communications or related field preferred
- 2+ years experience in marketing, preferably in the ABA therapy or healthcare field
- Strong understanding of ABA principles and therapy techniques
- Excellent verbal and written communication skills
- Proficient with MS Office, marketing automation tools, and social media platforms
- Creative thinker able to develop innovative growth strategies
- Organized and detail-oriented with ability to manage multiple projects
- Valid driver's license with reliable transportation
We offer a competitive salary and benefits package. This is a fantastic opportunity for someone passionate about marketing and the ABA therapy space to make a real difference in expanding access to life-changing therapy services. Please submit a resume and cover letter telling us why you are interested in this position at Bright Achievements.
Healthcare & Community Partnership Liaison
Posted 3 days ago
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Job Description
DEPARTMENT: Programs
REPORTS TO: Senior Director of Programs
LOCATION: San Francisco/East Bay
BENEFITS: Yes
STATUS: Full-Time, Exempt
SUPERVISES: N/A
CLASSIFICATION: Professionals
POSITION SUMMARY:
Project Open Hand has been a leader in medically tailored nutrition services in the Bay Area for over 40 years addressing health outcomes and improved quality of life for people living with chronic health conditions. With the launch of our Client-Centered Nutrition Home (CCNH) model during this upcoming year , we are expanding our reach to address nutrition security and improve health outcomes by more deeply engaging with our clients and partners in the community through a whole person care approach. This role will strengthen relationships with healthcare providers and community partners, connect clients to POH's nutrition and wellness programs, and help remove barriers that affect engagement in care in San Francisco and the East Bay. Working closely with Registered Dietitians, Client Services, and external partners, this role ensures clients have seamless, equitable access to the services they need to thrive.
The Healthcare & Community Partnership Liaison is a connector, advocate, and relationship builder. In this role, you will help ensure that our clients and the communities we serve have equitable access to our nutrition services. You'll work closely with various departments within POH as well as healthcare providers, community-based organizations, and local leaders to strengthen referral pathways into POH programs.
This role is ideal for someone who is passionate about community health, committed to equity, a food lover and excited to meet people where they are - in clinics, community centers, and neighborhood events across San Francisco and Oakland.
QUALIFICATIONS DESIRED:
Familiarity with San Francisco and East Bay community health and social service landscapes.
- Knowledge of "Food is Medicine" approaches and health related equity.
- Experience supporting program evaluation and quality improvement.
- Bilingual (Spanish/English or Cantonese/English) strongly preferred.
- Clinic partnership and community outreach: build and maintain relationships with healthcare providers including clinics, managed care plans, and community-based organizations to increase referrals into POH services.
- Develop targeted outreach strategies for underserved communities, with emphasis on equity and inclusion.
- Identify opportunities to partner with clinics with a focus on improved targeted population outreach and improved workflows including onsite at the elbow assistance.
- In partnership with clinic, identify improved methods for communication and information sharing that supports client care plans.
- Identify gaps in access and propose strategies for system improvement.
- Represent POH at community events, health fairs, and outreach opportunities.
- Assist with programmatic planning by understanding client issues and identifying gaps and barriers to service
- Works closely with all members of Programs and Nutrition Services to align outreach with CCNH activities for client and partner engagement.
- Program development & evaluation: support client advisory councils and feedback loops to inform continuous quality improvement.
- Developing tracking, analysis, and reports for outreach activities and referral patterns. Provide routine presentations on trends and key findings to guide outreach strategies and support continuous quality improvement.
- Partner with Communications Department and Programs to design and implement client recruitment marketing plans, co-develop outreach materials, and highlight client impact stories to strengthen engagement.
- Engage and partner with other internal departments, staff, and volunteers to garner programmatic support
- Other duties as assigned
- Team player: Demonstrates cooperative spirit, respects professional boundaries and is successful at sharing responsibilities with others
- Self-Led: Knows and completes responsibilities in assigned timelines, asks for clarifications when needed
- Sensitive to the circumstances and needs of older adults, adults with disabilities and individuals living with complex health needs inclusive of mental health and substance abuse issues
- Customer oriented: Works well with all customers (internal staff and external contacts), promotes a positive image of the agency and works diligently to resolve customer issues
- Poised: able to maintain a calm, positive and constructive attitude during interactions with diverse populations, sometimes in challenging situations
- Ethical: Honest, accountable, maintains confidentiality
- Knowledgeable: Understands facets of job, keeps job knowledge current
- Well Organized: Information organized and accessible, maintains efficient work space, manages time well
- Takes Initiative: Takes action, seeks new opportunities, strives to see projects to completion
- Problem solver: Strong analytical skills and able to creatively address and solve problems
- Tech Savvy: Skilled with computers, proficient with function appropriate technology, learns quickly, uses technology to enhance job performance with the interest and ability to learn new technology
- Strong Communicator: excellent verbal and written communication skills
PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Physical demands: While performing duties of job, incumbent is occasionally required to move about the building; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
Work environment: The noise level in the work environment varies from moderate to loud. The work environment will be ever changing with new clients, volunteers and staff members all sharing space and working together in the meal site. Will be working in remote sites, outdoors, and general office environment with travel throughout SF and the East Bay.