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Showing 74 Healthcare Professionals jobs in Baltimore

Healthcare Project Coordinator

21217 Baltimore, Maryland System One

Posted 1 day ago

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Job Title: Healthcare Project Coordinator
Location: Baltimore, MD or Owings Mills, MD
Type: Contract
Compensation: $33/HR
Contractor Work Model: Mostly remote 2-4 times a month onsite (training will be onsite)
ALTA IT Services is seeking a Healthcare Project Coordinator to support a leading healthcare organization during its peak Open Enrollment (OE) season. This role is critical to the success of account implementations and renewals, ensuring a seamless end-to-end experience for internal teams and external stakeholders.
This individual will coordinate mid-market (51+ member) implementations and occasionally support small group accounts. The busiest time of year is from November through January, so time management and prioritization skills are essential.
Key Responsibilities:
+ Coordinate and track end-to-end implementation activities, ensuring deliverables are met and any process gaps are resolved quickly.
+ Schedule and facilitate internal and external implementation meetings, including those with brokers and account stakeholders.
+ Serve as a liaison between departments such as Sales, Enrollment, Billing, and ID Card teams to ensure smooth transitions and issue resolution.
+ Monitor account installation progress and follow up with key stakeholders to ensure timely and accurate completion.
+ Assist in project documentation, milestone tracking, and reporting throughout the implementation process.
+ Support more experienced project managers as needed and collaborate on complex implementations.
+ Handle inbound and outbound communication related to account changes, which may or may not require direct calls.
Required Qualifications:
+ 3+ years of experience in project coordination, implementation support, or account services-ideally within the healthcare or insurance sector.
+ Proficient in Microsoft Excel and Microsoft Teams.
+ Strong organizational skills and attention to detail.
+ Ability to multitask and work cross-functionally in a deadline-driven environment.
+ Comfortable interacting with both internal teams and external stakeholders in a virtual setting.
Preferred Qualifications:
+ Experience with account installation in a healthcare or insurance setting.
+ Familiarity with platforms such as FACETS or other membership or claims systems.
System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
#M2
#LI-AJ1
Ref: #850-Rockville (ALTA IT)
System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
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Healthcare Client Executive

21217 Baltimore, Maryland World Wide Technology

Posted 1 day ago

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**Why WWT?**
At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.
Founded in 1990, World Wide Technology (WWT) is a global technology solutions provider leading the AI and Digital Revolution. With more than $20 billion in annual revenue, WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.
With over 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 13 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners and communities.
Want to work with highly motivated individuals on high-performance teams? Join WWT today!
**Why should you join Global Enterprise Sales?**
As a Client Executive you will lead WWT sales efforts with local Fortune 500/Enterprise level customers. Armed with the expertise of our sales engineering team, you'll build and nurture relationships with our customer leaders, identify gaps within the customer's technical environment and deliver state of the art solutions in areas such as AI solutions, Infrastructure Modernization, Multicloud Architecture, Security Transformation and Digital Strategy.
With our Advanced Technology Center and Platform ( ** ) at your fingertips for briefings, training, workshops, demos and POC's you'll be delivering best in class results for your customers.
**What will you be doing?**
The Client Executive will sell technical services, solutions, and products to our customers. Day to day responsibilities will include building meaningful customer relationships while working within an industry focused team. The Client Executive will lead sales meetings and collaborate with WWT Engineers, Architects, and subject matter experts to deliver value to customers. This position will require the ability to travel up to 25%.
**Responsibilities:**
+ Identify and pursue new business opportunities within Healthcare customers.
+ Establish and nurture strong relationships with key decision-makers within Healthcare customers.
+ Develop and execute strategic sales plans to achieve financial goals.
+ Serve as the primary point of contact for customers, ensuring high levels of customer satisfaction.
+ Stay informed about trends, challenges, and regulatory changes in the Healthcare industry.
+ Utilize your in-depth industry knowledge to position our solutions effectively and deliver value to Healthcare customers.
+ Build and progress a robust sales pipeline to meet and/or exceed financial goals.
+ Prepare and present accurate sales forecasts and account plans to senior management.
+ Lead a high impact team of inside sales, technology specialists, consultants, finance, legal, and various ecosystem partners.
**Qualifications:**
+ Minimum of 5 years of experience serving Healthcare customers in sales, business development, and/or client management roles.
+ Strong relationships with key stakeholders within Healthcare customers.
+ Extensive knowledge of trends, challenges, and regulatory environment within Healthcare customers.
+ Proven track record of achieving sales targets and driving growth.
+ Excellent communication, negotiation, and presentation skills.
+ Must already live in NY, PA, MA, or CT.
**Want to learn more about Enterprise Sales? Check out the Solutions and Services we provide on the platform:** ** ** ** well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
+ Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
+ Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
+ Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
+ Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
Certain states and localities require employers to post a reasonable estimate of base salary range. Total compensation for this role includes a base plus commission. A reasonable estimate of the base salary range for this position is $150,000-175,000 + commissions. Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary.
We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!
If you have any questions or concerns about this posting, please email
**Equal Opportunity Employer**
#LI-RM1
WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call and ask for Human Resources.
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Senior Healthcare Architect

21201 Baltimore, Maryland $130000 Annually WhatJobs

Posted 21 days ago

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Job Description

full-time
Our client seeks a distinguished Senior Healthcare Architect for their prestigious firm located in Baltimore, Maryland, US . This hybrid role offers a dynamic work environment, combining team collaboration with the flexibility of remote work. You will be responsible for leading the design of state-of-the-art healthcare facilities, ensuring that projects meet the unique needs of medical practitioners, patients, and administrators. Your expertise will span conceptual design, schematic development, construction documentation, and construction administration. This role requires a deep understanding of healthcare regulations, accessibility standards, and patient-centric design principles. You will collaborate closely with clients, engineering consultants, and construction teams to deliver innovative and functional healthcare spaces. The ideal candidate will possess a strong portfolio showcasing successful healthcare projects, exceptional design talent, and advanced technical skills in architectural software (e.g., Revit, AutoCAD). Excellent communication, leadership, and project management abilities are essential. This is a unique opportunity to shape the future of healthcare design in a vibrant metropolitan area. Our client is committed to fostering a creative and supportive work culture, offering significant opportunities for professional growth and contributing to impactful projects. Join a team that is passionate about improving healthcare through thoughtful and innovative architectural solutions.
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Senior QA Tester Healthcare Claims

21217 Baltimore, Maryland System One

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Job Title: Senior QA Tester Healthcare Claims
Location: 100% Remote
Type: Contract
Compensation: $54 / hr
ALTA IT is seeking an experienced Senior QA Tester with a strong background in healthcare claims testing, specifically focused on 837 EDI transactions for a healthcare client. This role is responsible for developing and executing test plans, identifying and resolving software issues, and ensuring the delivery of high-quality systems. The ideal candidate has a deep understanding of QA methodologies, healthcare claims processes, and has led testing efforts in Agile environments.
Responsibilities
+ Design and execute test plans and test cases for healthcare claims applications, including 837 EDI transactions.
+ Analyze business and technical requirements to ensure thorough test coverage.
+ Identify, log, and track defects using tools such as JIRA, and work closely with developers for resolution.
+ Lead testing activities across multiple projects and coordinate with cross-functional teams, including offshore resources.
+ Mentor junior QA testers and provide support on test strategies and execution.
+ Participate in Agile ceremonies (stand-ups, sprint planning, reviews, retrospectives).
+ Ensure compliance with healthcare standards and data privacy regulations.
Required Qualifications
+ Bachelor's degree in IT, Computer Science, Engineering, or related field.
(In lieu of a degree, 4 additional years of relevant experience may be considered.)
+ 5+ years of QA/testing experience, including 4+ years in a senior-level QA role.
+ Hands-on experience with healthcare claims testing, specifically 837 EDI transactions.
+ Strong understanding of QA best practices, SDLC, and Agile methodologies.
+ Proficiency with JIRA or similar tools for test case and defect management.
+ Experience collaborating with cross-functional and geographically distributed teams.
Preferred Skills
+ 8+ years of total QA experience across healthcare projects.
+ Familiarity with HIPAA and healthcare compliance standards.
+ SQL proficiency for data validation.
+ Experience with test automation tools is a plus.
+ Strong analytical, communication, and mentoring skills.
System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
#M2
#LI-AJ1
#DI-AJ1
Ref: #850-Rockville (ALTA IT)
System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
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Lead Environmental Services Coordinator - Healthcare

21201 Baltimore, Maryland $75000 Annually WhatJobs

Posted 4 days ago

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full-time
Our client is a highly respected healthcare institution dedicated to providing exceptional patient care and maintaining the highest standards of cleanliness and safety. We are seeking a dedicated and experienced Lead Environmental Services Coordinator to join our fully remote team. This pivotal role is responsible for overseeing and managing all aspects of the environmental services department to ensure a safe, clean, and sanitary environment throughout our facilities. You will develop, implement, and maintain comprehensive cleaning protocols, infection control policies, and waste management procedures in strict accordance with healthcare regulations and best practices. The ideal candidate will have a strong background in healthcare environmental services management, a deep understanding of infection prevention strategies, and proven leadership capabilities. You will manage and train a team of environmental services technicians, ensuring they are proficient in their duties and adhere to all safety and procedural guidelines. Responsibilities include developing work schedules, conducting regular inspections, monitoring supply inventory, and ensuring compliance with regulatory standards such as those set by OSHA and Joint Commission. This role requires meticulous attention to detail, exceptional organizational skills, and the ability to manage resources effectively in a remote capacity. You will also be responsible for developing and delivering training programs to staff on proper cleaning techniques, use of equipment, and adherence to infection control protocols. Collaboration with other hospital departments, including infection control, nursing, and facilities management, is crucial to ensure integrated and effective EVS operations. A commitment to continuous improvement and maintaining a sterile, healthy environment for patients, staff, and visitors is paramount. This is a remote-first position, offering the flexibility to manage operations from anywhere within the US, while working closely with on-site teams and leadership.
Responsibilities:
  • Develop, implement, and enforce comprehensive environmental services policies and procedures.
  • Oversee daily operations of the environmental services department, ensuring high standards of cleanliness and sanitation.
  • Manage and train a team of environmental services technicians, including scheduling and performance management.
  • Ensure compliance with all federal, state, and local regulations, including OSHA and healthcare-specific guidelines.
  • Develop and implement infection control strategies and waste management programs.
  • Conduct regular inspections of all areas to ensure quality standards are met and to identify potential risks.
  • Manage inventory of cleaning supplies, equipment, and other necessary resources.
  • Collaborate with healthcare professionals to address specific cleaning and sanitation needs.
  • Develop and deliver training programs for staff on cleaning techniques, safety protocols, and infection control.
  • Monitor and analyze departmental performance metrics, implementing improvements as needed.
Qualifications:
  • Bachelor's degree in Healthcare Administration, Public Health, Business Management, or a related field.
  • Minimum of 5 years of progressive experience in environmental services management, preferably within a healthcare setting.
  • Extensive knowledge of infection control principles, cleaning methodologies, and hazardous waste management.
  • Experience with regulatory compliance in the healthcare industry (e.g., Joint Commission, OSHA).
  • Proven leadership and team management skills.
  • Strong organizational, problem-solving, and decision-making abilities.
  • Excellent communication and interpersonal skills.
  • Proficiency in using management software and reporting tools.
  • Ability to effectively manage and motivate a remote team.
Join our leading healthcare organization and play a vital role in ensuring a safe and healthy environment for all.
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Remote Lead Architect - Healthcare Design

21201 Baltimore, Maryland $135000 Annually WhatJobs

Posted 5 days ago

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full-time
Our client is seeking a visionary and experienced Lead Architect specializing in Healthcare Design to drive innovative and functional architectural solutions for medical facilities, supporting projects in and around Baltimore, Maryland, US , but operating as a fully remote role. This leadership position requires a deep understanding of healthcare facility planning, medical technology integration, patient-centric design principles, and regulatory compliance (e.g., HIPAA, FGI Guidelines). You will be responsible for leading design teams, developing architectural concepts, producing construction documents, and ensuring projects meet the highest standards of quality, safety, and efficiency. The ideal candidate will possess exceptional design talent, strong project management capabilities, and outstanding communication skills to collaborate effectively with clients, consultants, and construction teams.

Key Responsibilities:
  • Lead the conceptualization and development of architectural designs for healthcare facilities, including hospitals, clinics, and research centers.
  • Oversee the preparation of schematic designs, design development documents, and construction documents.
  • Ensure designs comply with all relevant building codes, healthcare regulations, and accessibility standards.
  • Collaborate closely with clients to understand their needs, vision, and operational requirements.
  • Coordinate with a multi-disciplinary team of consultants, including structural, MEP, and civil engineers.
  • Manage project timelines, budgets, and resources effectively.
  • Conduct site analyses and feasibility studies for new healthcare projects.
  • Review construction progress and respond to contractor inquiries during the construction phase.
  • Mentor and guide junior architectural staff.
  • Stay current with emerging trends and technologies in healthcare architecture and design.
  • Present design concepts and proposals to clients and stakeholders.
  • Champion sustainable design practices and incorporate evidence-based design principles.
  • Perform quality control reviews of all architectural deliverables.
Qualifications:
  • Professional degree in Architecture (B.Arch or M.Arch).
  • Current state architectural license (RA/AI) required. NCARB certification is a strong asset.
  • 10+ years of progressive experience in architectural design, with a significant focus on healthcare projects.
  • Proven experience leading design teams and managing complex healthcare projects from concept to completion.
  • In-depth knowledge of FGI Guidelines, HIPAA, ADA, and other relevant healthcare design standards.
  • Proficiency in architectural design software, including Revit, AutoCAD, SketchUp, and rendering software.
  • Strong understanding of building systems and construction methodologies.
  • Excellent client relations, communication, presentation, and negotiation skills.
  • Experience in business development and client acquisition within the healthcare sector is a plus.
  • Ability to work independently and collaboratively in a remote environment.
This is an exceptional opportunity for a talented Lead Healthcare Architect to shape the future of medical facilities from a remote setting. If you are passionate about creating healing environments and leading impactful healthcare design projects, we encourage you to apply.
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Senior Management Consultant - Healthcare Strategy

21201 Baltimore, Maryland $145000 Annually WhatJobs

Posted 12 days ago

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full-time
Our client, a prestigious management consultancy firm, is seeking a Senior Management Consultant with deep expertise in healthcare strategy to join their growing practice. This role, based in Baltimore, Maryland, US , offers a Hybrid work model, allowing for flexibility and collaboration. You will be responsible for leading client engagements focused on strategic planning, operational improvement, and organizational transformation within the healthcare sector. The ideal candidate will possess a comprehensive understanding of healthcare economics, regulatory landscapes, provider operations, payer dynamics, and emerging healthcare technologies.

Key responsibilities include managing client relationships at senior levels, leading project teams in the analysis of complex healthcare challenges, and developing data-driven strategic recommendations. You will conduct market assessments, competitive analyses, operational diagnostics, and financial modeling to support strategic decision-making. This role requires exceptional analytical, problem-solving, and communication skills, with the ability to translate intricate healthcare issues into actionable insights and implementation plans. You will be expected to contribute to business development efforts, including proposal writing and client relationship management. The ability to work collaboratively with diverse stakeholder groups, including hospital executives, payers, and government agencies, is crucial. Experience in areas such as value-based care, digital health, or population health management is highly desirable. This role demands a strategic mindset combined with strong leadership capabilities.

Qualifications:
  • MBA or Master's degree in Healthcare Administration, Public Health, Business, or a related field.
  • Minimum of 7-9 years of experience in management consulting or strategic roles within the healthcare industry.
  • Proven track record of leading successful healthcare strategy projects.
  • Deep knowledge of healthcare systems, market dynamics, and regulatory environment.
  • Exceptional analytical, quantitative, and problem-solving skills.
  • Outstanding communication, presentation, and interpersonal skills.
  • Experience in stakeholder management and client relationship building.
  • Demonstrated ability to lead and mentor consulting teams.
  • Proficiency in financial analysis and strategic planning methodologies.
  • Ability to travel as needed for client meetings and on-site work.
This is an outstanding opportunity to influence the direction of healthcare through impactful consulting work with leading organizations.
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Regional Operations Manager - Healthcare Services

21201 Baltimore, Maryland $120000 Annually WhatJobs

Posted 20 days ago

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full-time
Our client, a leading provider of specialized healthcare services, is seeking a highly motivated and experienced Regional Operations Manager to oversee operations across multiple facilities in the **Baltimore, Maryland, US** region. This critical role requires a strategic leader with a deep understanding of healthcare operations, regulatory compliance, and staff management. You will be responsible for ensuring the delivery of high-quality patient care, optimizing operational efficiency, and driving financial performance within your assigned region. The ideal candidate will possess strong leadership skills, a proven ability to manage complex operations, and a commitment to continuous improvement. You will work closely with facility administrators, clinical staff, and corporate leadership to achieve organizational goals.

Key Responsibilities:
  • Oversee the daily operations of multiple healthcare facilities within the assigned region, ensuring adherence to quality standards and regulatory requirements.
  • Develop and implement strategic operational plans to enhance service delivery, patient satisfaction, and financial outcomes.
  • Manage regional budgets, control costs, and identify opportunities for revenue enhancement.
  • Lead, mentor, and develop a team of facility managers and operational staff, fostering a culture of excellence and accountability.
  • Ensure compliance with all federal, state, and local healthcare regulations, including HIPAA and accreditation standards.
  • Monitor key performance indicators (KPIs) and implement corrective actions as needed to achieve operational targets.
  • Collaborate with clinical leadership to ensure the delivery of high-quality patient care and patient safety.
  • Drive efficiency improvements and implement best practices across all facilities.
  • Manage relationships with vendors, suppliers, and other external stakeholders.
  • Conduct regular site visits to assess operational performance and provide support to facility teams.
  • Participate in strategic planning sessions and contribute to the overall growth and development of the organization.
  • Manage facility infrastructure and ensure a safe and well-maintained environment for patients and staff.
Required Qualifications:
  • Bachelor's degree in Healthcare Administration, Business Management, or a related field; Master's degree preferred.
  • Minimum of 7 years of progressive experience in healthcare operations management, with at least 3 years in a multi-site leadership role.
  • In-depth knowledge of healthcare regulations, compliance standards, and accreditation processes.
  • Proven experience in financial management, budgeting, and P&L responsibility.
  • Strong leadership, team-building, and communication skills.
  • Excellent problem-solving and decision-making abilities.
  • Demonstrated ability to manage complex projects and drive operational improvements.
  • Proficiency in healthcare information systems (HIS) and EMR/EHR systems.
  • Ability to travel regularly within the assigned region.
  • A commitment to patient-centered care and operational excellence.
Join a reputable healthcare organization dedicated to improving patient lives through exceptional service.
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Senior Account & Relationship Executive - Healthcare Technology

21217 Baltimore, Maryland Wolters Kluwer

Posted 1 day ago

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Job Description

Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right.
**Who We Are:** **Wolters Kluwer: The world is a big place, find your place here.**
**Health Language:** **Simplifying Healthcare Data | Health Language | Wolters Kluwer ( We Offer: **
The Senior Account & Relationship Executive role offers growth potential opportunities, professional development, an engaging team environment, and amazing benefits.
**What You'll be Doing:**
As a Senior Account & Relationship Executive, you will manage the most complex and high-profile accounts with discretion. Your strategic planning and deep understanding of account needs will drive business growth and enhance customer satisfaction. You may also serve as a lead for a small team, contributing to the development and success of junior team members.
Our ideal candidate will be located in the Eastern or Central time zone, have experience in the Healthcare Technology space with either Payer, Provider, or Vendor.
**Key Tasks: **
+ Manage and nurture relationships with complex and high-profile accounts.
+ Conduct strategic planning to meet account-specific business needs.
+ Exercise broad authority in setting and negotiating product/service terms.
+ Create, implement, and monitor comprehensive sales plans.
+ Lead and mentor a small team of junior account managers.
+ Conduct regular strategic meetings with senior management of client accounts.
+ Resolve critical and complex customer issues.
+ Develop and execute upselling and cross-selling strategies within accounts.
+ Drive customer satisfaction through tailored service delivery.
+ Contribute to the development of sales policies and strategies.
**You're a Great Fit if You Have/Can:**
+ Bachelor's Degree or equivalent relevant experience.
+ 7+ years' experience in Field Sales or Account Management or other equivalent experience.
+ Experience in the healthcare technology space either in payer, provider, or vendor.
+ Experience working with risk adjustment software.
+ Strategic Communication: Advanced communication skills for high-level interactions.
+ Leadership: Ability to lead and mentor junior team members.
+ Deep Product Knowledge: In-depth understanding of the organization's products or services.
+ Sales Strategy: Proficient in complex sales strategy development and implementation.
+ High-Level Negotiation: Expertise in negotiating complex sales terms.
+ CRM Mastery: Mastery of CRM tools for managing complex accounts.
+ Analytical Insight: Advanced analytical skills for strategic planning and performance tracking.
+ Relationship Management: Exceptional ability to maintain and enhance long-term client relationships.
We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #Bethedifference
**Additional Information:**
Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including **Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave** . Full details of our benefits are available at Matters:** Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer.
For more information about our solutions and organization, visit ** , follow us on Twitter ( , Facebook ( , and LinkedIn ( above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They're not intended to be an exhaustive list of all duties and responsibilities and requirements.**
_Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._
**Compensation:**
Target salary range CA, CT, CO, DC, HI, IL, MA, MD, MN, NY, RI, WA: $121,350 - $170,050
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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Sales Leader I - Healthcare Business Banking

21217 Baltimore, Maryland PNC

Posted 1 day ago

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Job Description

**Position Overview**
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Sales Leader within PNC's Healthcare Business Banking organization, you will be based in either New York, New Jersey, Maryland, or Pennsylvania.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
**Job Description**
+ Manages and directs a team to achieve business results and customer experience goals. May have direct sales and client responsibilities. Oversees the execution of strategy.
+ Leads and coordinates the daily activities of team members engaged in customer and/or prospect management activities. Achieves business results, attracts new customers and/or grows existing customer relationships by coaching and managing to defined strategies and tactics. Develops and oversees the execution of account and sales plans. May have direct sales and client responsibilities.
+ Manages risk/return and drives quality for new and/or existing clients. Actively identifies and mitigates different types of risk, such as regulatory, reputational, operational and credit risks.
+ Manages effective network of senior internal and external relationships, such as community or industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience. Focuses on bringing the full range of PNC's products and services to the client. Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities.
+ Develops team members while monitoring progress against individual goals. Motivates and develops staff, including acquiring top talent and managing performance-based issues. Effectively plans, organizes, directs, analyzes and evaluates staff and processes. Connects strategy to day-to-day activities and updates the team on a regular basis.
+ As defined with the business, coaches team members on skills needed to analyze, evaluate and mitigate credit risk and to lead others on credit requests by utilizing advanced knowledge of credit fundamentals and internal credit policies.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
+ **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
+ **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:
+ **Include Intentionally** - Cultivates diverse teams and inclusive workplaces to expand thinking.
+ **Live the Values** - Role models our values with transparency and courage.
+ **Enable Change** - Takes action to drive change and innovation that will transform our business.
+ **Achieve Results** - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
+ **Develop the Best** - Raises the bar with every talent decision and guides the achievement of all employees and customers.
**Qualifications**
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
**Preferred Skills**
Account Management, Client Prospecting, Competitive Advantages, Customer Relationships, Identifying Sales Opportunities, Negotiation, Results-Oriented
**Competencies**
Conflict Management, Decision Making and Critical Thinking, Effective Communications, Managing Multiple Priorities, Sales Management, Selling.
**Work Experience**
Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry experience is typically 8+ years. At least 5 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
**Education**
Bachelors (Required)
**Certifications**
No Required Certification(s)
**Licenses**
No Required License(s)
**Pay Transparency**
Base Salary: $80,000.00 - $224,250.00
Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
**Application Window**
Generally, this opening is expected to be posted for two business days from 06/09/2025, although it may be longer with business discretion.
**Benefits**
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards ( .
**Disability Accommodations Statement**
If an accommodation is required to participate in the application process, please contact us via email at . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
**Equal Employment Opportunity (EEO)**
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
**California Residents**
Refer to the California Consumer Privacy Act Privacy Notice ( to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
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