Customer Service Representative – Healthcare

40582 Lexington, Kentucky Maximus

Posted today

Job Viewed

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Job Description

General information

Job Posting Title

Customer Service Representative – Healthcare

Date

Wednesday, August 27, 2025

City

Winchester

State

KY

Country

United States

Working time

Full-time

Description & Requirements


Location: On-site in Winchester, KY

Hourly Base Pay: $15.00 plus a $00 new hire bonus and up to 2,400+ in other potential bonuses!*

Schedule: Limited-Service Full-Time schedules available

Site Hours: Monday - Friday, 9 a.m. - 6 p.m.; the targeted start date, hours, and schedule are discussed with recruiter


Make a Real Difference Every Day by Delivering Customer Care to America's Most Vulnerable.


Maximus is hiring Customer Service Representatives (CSRs) who are ready to provide excellent service and support to individuals navigating important healthcare decisions. If you're dependable, compassionate, and looking to grow your career, we want to hear from you.


In this role, you’ll be part of a team that supports people across the country as they access and understand healthcare programs. You'll receive paid, in-depth training to give you the tools and confidence to succeed from day one.


Pay & Benefits


At Maximus, we’re committed to helping you succeed, at work and beyond. We offer a comprehensive pay and benefits package designed to support your wellbeing:


- Competitive Compensation:

o $15. 0/hr base pay

o $ 00 new hire bonus and up to 2,400+ in bonus opportunities, including training completion and referrals*

- Comprehensive Insurance Coverage: Company-paid medical coverage

- Tuition Reimbursement : Invest in your ongoing education and development

- Future Planning: 401(k) with company match

- Paid Time Off Package: Paid time off, sick leave & 11 paid holidays

- Maximus Wellness Support : Employee Assistance Program (EAP), wellness resources, and employee discount programs

- Work/Life Balance Support: Flexible schedules that meet your lifestyle

- Career Growth: A supportive environment with career development and promotional opportunities

- Meaningful Work with Impact : No cold calls, sales, or collections involved!


*Eligibility requirements apply, ask your recruiter for more details

Essential Duties and Responsibilities:

- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.  telephone, emails, web chats, or written letters).

- Calls are basic and routine.

- Uses computerized system for tracking, information gathering, and/or troubleshooting.

- Provides feedback when needed, provide input on call trends, processes, procedures, and training.

- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.


- Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses


- Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules


- Utilize standard technology such as telephone, e-mail, and web browser to perform job duties


- Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing


- Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller


- Refer calls as required to CSR Lead


- Maintain up-to-date knowledge of client regulations and policies


- Report problems that occur via the online system so they can be addressed by the appropriate parties

Minimum Requirements

- High School diploma or equivalent with 6 months of customer service experience.

- Must be able to speak and read English clearly, professionally and fluently.

- Ability to work within established turnaround times


- Must have excellent interpersonal skills and the ability to organize simultaneous tasks


- Ability to work as a member of a team


- Must participate and certify in internal CCO training to begin this role.


- Medicare will be expected to participate in and certify internal Tier I Claims Part A, Claims Part B, and Claims DME training later to complete your Tier I am training for this role.


- May be required to work overtime and scheduled holidays.


- Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion



#maxCCOWinchester #CCOWinchester #maxPriority #HotJobs0902LI #HotJobs0902FB #HotJobs0902X #HotJobs0902TH #TrendingJobs #HotJobs0909LI #HotJobs0909FB #HotJobs0909X #CSRroles #HotJobs0909TH #CCOallreqs #HotJobs0916LI #HotJobs0916FB #HotJobs0916X #HotJobs0916TH #HotJobs0923LI #HotJobs0923FB #HotJobs0923X #HotJobs0923TH

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.  That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Accommodations

Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews,—please contact People Operations at  .

Minimum Salary

$

15.00

Maximum Salary

15.00

View Now

Customer Service Representative – Healthcare

40476 Richmond, Kentucky Maximus

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

General information

Job Posting Title

Customer Service Representative – Healthcare

Date

Wednesday, August 27, 2025

City

Winchester

State

KY

Country

United States

Working time

Full-time

Description & Requirements


Location: On-site in Winchester, KY

Hourly Base Pay: $15.00 plus a $00 new hire bonus and up to 2,400+ in other potential bonuses!*

Schedule: Limited-Service Full-Time schedules available

Site Hours: Monday - Friday, 9 a.m. - 6 p.m.; the targeted start date, hours, and schedule are discussed with recruiter


Make a Real Difference Every Day by Delivering Customer Care to America's Most Vulnerable.


Maximus is hiring Customer Service Representatives (CSRs) who are ready to provide excellent service and support to individuals navigating important healthcare decisions. If you're dependable, compassionate, and looking to grow your career, we want to hear from you.


In this role, you’ll be part of a team that supports people across the country as they access and understand healthcare programs. You'll receive paid, in-depth training to give you the tools and confidence to succeed from day one.


Pay & Benefits


At Maximus, we’re committed to helping you succeed, at work and beyond. We offer a comprehensive pay and benefits package designed to support your wellbeing:


- Competitive Compensation:

o $15. 0/hr base pay

o $ 00 new hire bonus and up to 2,400+ in bonus opportunities, including training completion and referrals*

- Comprehensive Insurance Coverage: Company-paid medical coverage

- Tuition Reimbursement : Invest in your ongoing education and development

- Future Planning: 401(k) with company match

- Paid Time Off Package: Paid time off, sick leave & 11 paid holidays

- Maximus Wellness Support : Employee Assistance Program (EAP), wellness resources, and employee discount programs

- Work/Life Balance Support: Flexible schedules that meet your lifestyle

- Career Growth: A supportive environment with career development and promotional opportunities

- Meaningful Work with Impact : No cold calls, sales, or collections involved!


*Eligibility requirements apply, ask your recruiter for more details

Essential Duties and Responsibilities:

- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.  telephone, emails, web chats, or written letters).

- Calls are basic and routine.

- Uses computerized system for tracking, information gathering, and/or troubleshooting.

- Provides feedback when needed, provide input on call trends, processes, procedures, and training.

- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.


- Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses


- Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules


- Utilize standard technology such as telephone, e-mail, and web browser to perform job duties


- Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing


- Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller


- Refer calls as required to CSR Lead


- Maintain up-to-date knowledge of client regulations and policies


- Report problems that occur via the online system so they can be addressed by the appropriate parties

Minimum Requirements

- High School diploma or equivalent with 6 months of customer service experience.

- Must be able to speak and read English clearly, professionally and fluently.

- Ability to work within established turnaround times


- Must have excellent interpersonal skills and the ability to organize simultaneous tasks


- Ability to work as a member of a team


- Must participate and certify in internal CCO training to begin this role.


- Medicare will be expected to participate in and certify internal Tier I Claims Part A, Claims Part B, and Claims DME training later to complete your Tier I am training for this role.


- May be required to work overtime and scheduled holidays.


- Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion



#maxCCOWinchester #CCOWinchester #maxPriority #HotJobs0902LI #HotJobs0902FB #HotJobs0902X #HotJobs0902TH #TrendingJobs #HotJobs0909LI #HotJobs0909FB #HotJobs0909X #CSRroles #HotJobs0909TH #CCOallreqs #HotJobs0916LI #HotJobs0916FB #HotJobs0916X #HotJobs0916TH #HotJobs0923LI #HotJobs0923FB #HotJobs0923X #HotJobs0923TH

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.  That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Accommodations

Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews,—please contact People Operations at  .

Minimum Salary

$

15.00

Maximum Salary

15.00

View Now

Customer Service Representative – Healthcare

40391 Winchester, Kentucky Maximus

Posted today

Job Viewed

Tap Again To Close

Job Description

General information

Job Posting Title

Customer Service Representative – Healthcare

Date

Monday, September 29, 2025

City

Winchester

State

KY

Country

United States

Working time

Full-time

Description & Requirements


Customer Service Representative - Healthcare


Location:   On-site in  Winchester, KY    
Hourly Base Pay:   $15 .00   plus   a $00 new hire bonus and up to 2,400+ in other potential bonuses!*  
Schedule:   Limited-Service  Full-Time   schedules available  

Site Hours:   Monday -  Friday ,  9   a.m. -  6   p.m.; the targeted start date, hours, and schedule are discussed with recruiter  

Make a Real Difference Every Day by Delivering Customer Care to America's Most Vulnerable.  

Maximus is hiring  Customer Service Representatives   (CSRs) who are ready to provide excellent service and support to individuals navigating important healthcare decisions. If  you're   dependable, compassionate, and looking to grow your career, we want to hear from you.  

In this role,  you’ll   be part of a team that supports people across the country as they access and understand healthcare programs.  You'll   receive  paid, in-depth training   to give you the tools and confidence to succeed from day one.  

Pay & Benefits  

At Maximus,  we’re   committed to helping you succeed, at work and beyond. We offer a  comprehensive pay and benefits package   designed to support your wellbeing:  

  • Competitive Compensation:    

  • $15 .00 / hr.   base pay + 10% shift ifferential for evening shifts       

  • $500 new hire bonus and up to 2,400+   in bonus opportunities, including training completion and referrals*    

  • Comprehensive Insurance Coverage:  Company-paid medical coverage    

  • Tuition Reimbursement:   Invest in your ongoing education and development  

  • Future Planning:  401(k) with company match   

  • Paid Time Off Package:  Paid time off, sick leave & 11 paid holidays   

  • Maximus Wellness Support:  Employee Assistance Program (EAP), wellness resources, and employee discount programs   

  • Work/Life Balance Support:  Flexible schedules that meet your lifestyle  

  • Career Growth:  A supportive environment with career development and promotional opportunities     

  • Meaningful Work with Impact:  No cold calls, sales, or collections involved!  

*Eligibility requirements apply, ask your recruiter for more details  

Essential Duties and Responsibilities:

- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.  telephone, emails, web chats, or written letters).

- Calls are basic and routine.

- Uses computerized system for tracking, information gathering, and/or troubleshooting.

- Provides feedback when needed, provide input on call trends, processes, procedures, and training.

- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.


  • - Provide  timely   responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses  

  • - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules  

  • - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties  

  • - Assist   caller(s) with filling out online applications and  submitting   electronically to plan provider for processing  

  • - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller  

  • - Refer calls as  required   to CSR Lead  

  • - Maintain up-to-date knowledge of client regulations and policies  

  • - Report problems that occur via the online system so they can be addressed by the  appropriate parties  


Minimum Requirements

- High School diploma or equivalent with 6 months of customer service experience.

- Must be able to speak and read English clearly, professionally and fluently.

- Ability to work within established turnaround times

- Must have excellent interpersonal skills and the ability to organize simultaneous tasks

- Ability to work as a member of a team

- Must participate and certify in internal CCO training to begin this role.

- Medicare will be expected to participate in and certify internal Tier I Claims Part A, Claims Part B, and Claims DME training later to complete your Tier I am training for this role.

- May be required to work overtime and scheduled holidays.

Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion 


#maxPriority #maxCCOWinchester  # HotJobs0930LI #HotJobs0930FB #HotJobs0930X #HotJobs0930TH #TrendingJobs #CSRroles #CCOWinchester

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.  That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Accommodations

Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews,—please contact People Operations at  .

Minimum Salary

$

15.00

/p>

Maximum Salary

15.00

View Now

Customer Service Representative – Healthcare

40391 Winchester, Kentucky Maximus

Posted today

Job Viewed

Tap Again To Close

Job Description

General information

Job Posting Title

Customer Service Representative – Healthcare

Date

Monday, September 29, 2025

City

Winchester

State

KY

Country

United States

Working time

Full-time

Description & Requirements


Customer Service Representative - Healthcare


Location:   On-site in  Winchester, KY    
Hourly Base Pay:   $15 .00   plus   a $00 new hire bonus and up to 2,400+ in other potential bonuses!*  
Schedule:   Limited-Service  Full-Time   schedules available  

Site Hours:   Monday -  Friday ,  9   a.m. -  6   p.m.; the targeted start date, hours, and schedule are discussed with recruiter  

Make a Real Difference Every Day by Delivering Customer Care to America's Most Vulnerable.  

Maximus is hiring  Customer Service Representatives   (CSRs) who are ready to provide excellent service and support to individuals navigating important healthcare decisions. If  you're   dependable, compassionate, and looking to grow your career, we want to hear from you.  

In this role,  you’ll   be part of a team that supports people across the country as they access and understand healthcare programs.  You'll   receive  paid, in-depth training   to give you the tools and confidence to succeed from day one.  

Pay & Benefits  

At Maximus,  we’re   committed to helping you succeed, at work and beyond. We offer a  comprehensive pay and benefits package   designed to support your wellbeing:  

  • Competitive Compensation:    

  • $15 .00 / hr.   base pay + 10% shift ifferential for evening shifts       

  • $500 new hire bonus and up to 2,400+   in bonus opportunities, including training completion and referrals*    

  • Comprehensive Insurance Coverage:  Company-paid medical coverage    

  • Tuition Reimbursement:   Invest in your ongoing education and development  

  • Future Planning:  401(k) with company match   

  • Paid Time Off Package:  Paid time off, sick leave & 11 paid holidays   

  • Maximus Wellness Support:  Employee Assistance Program (EAP), wellness resources, and employee discount programs   

  • Work/Life Balance Support:  Flexible schedules that meet your lifestyle  

  • Career Growth:  A supportive environment with career development and promotional opportunities     

  • Meaningful Work with Impact:  No cold calls, sales, or collections involved!  

*Eligibility requirements apply, ask your recruiter for more details  

Essential Duties and Responsibilities:

- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.  telephone, emails, web chats, or written letters).

- Calls are basic and routine.

- Uses computerized system for tracking, information gathering, and/or troubleshooting.

- Provides feedback when needed, provide input on call trends, processes, procedures, and training.

- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.


  • - Provide  timely   responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses  

  • - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules  

  • - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties  

  • - Assist   caller(s) with filling out online applications and  submitting   electronically to plan provider for processing  

  • - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller  

  • - Refer calls as  required   to CSR Lead  

  • - Maintain up-to-date knowledge of client regulations and policies  

  • - Report problems that occur via the online system so they can be addressed by the  appropriate parties  


Minimum Requirements

- High School diploma or equivalent with 6 months of customer service experience.

- Must be able to speak and read English clearly, professionally and fluently.

- Ability to work within established turnaround times

- Must have excellent interpersonal skills and the ability to organize simultaneous tasks

- Ability to work as a member of a team

- Must participate and certify in internal CCO training to begin this role.

- Medicare will be expected to participate in and certify internal Tier I Claims Part A, Claims Part B, and Claims DME training later to complete your Tier I am training for this role.

- May be required to work overtime and scheduled holidays.

Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion 


#maxPriority #maxCCOWinchester  # HotJobs0930LI #HotJobs0930FB #HotJobs0930X #HotJobs0930TH #TrendingJobs #CSRroles #CCOWinchester

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.  That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Accommodations

Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews,—please contact People Operations at  .

Minimum Salary

$

15.00

/p>

Maximum Salary

15.00

View Now

Customer Service Representative Healthcare

40361 Paris, Kentucky MAXIMUS

Posted today

Job Viewed

Tap Again To Close

Job Description





General information


Job Posting Title

Customer Service Representative Healthcare

Date

Wednesday, August 27, 2025

City

Winchester

State

KY

Country

United States

Working time

Full-time



Description & Requirements


Location: On-site in Winchester, KY
Hourly Base Pay: $15.00 plus a $00 new hire bonus and up to 2,400+ in other potential bonuses!*
Schedule: Limited-Service Full-Time schedules available
Site Hours: Monday - Friday, 9 a.m. - 6 p.m.; the targeted start date, hours, and schedule are discussed with recruiter

Make a Real Difference Every Day by Delivering Customer Care to America's Most Vulnerable.

Maximus is hiring Customer Service Representatives (CSRs) who are ready to provide excellent service and support to individuals navigating important healthcare decisions. If you're dependable, compassionate, and looking to grow your career, we want to hear from you.

In this role, youll be part of a team that supports people across the country as they access and understand healthcare programs. You'll receive paid, in-depth training to give you the tools and confidence to succeed from day one.

Pay & Benefits

At Maximus, were committed to helping you succeed, at work and beyond. We offer a comprehensive pay and benefits package designed to support your wellbeing:

- Competitive Compensation:
o 15.00/hr base pay

o 500 new hire bonus and up to 2,400+ in bonus opportunities, including training completion and referrals*

- Comprehensive Insurance Coverage: Company-paid medical coverage
- Tuition Reimbursement : Invest in your ongoing education and development
- Future Planning: 401(k) with company match
- Paid Time Off Package: Paid time off, sick leave & 11 paid holidays
- Maximus Wellness Support : Employee Assistance Program (EAP), wellness resources, and employee discount programs
- Work/Life Balance Support: Flexible schedules that meet your lifestyle
- Career Growth: A supportive environment with career development and promotional opportunities
- Meaningful Work with Impact : No cold calls, sales, or collections involved!

*Eligibility requirements apply, ask your recruiter for more details

Essential Duties and Responsibilities:

- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).

- Calls are basic and routine.

- Uses computerized system for tracking, information gathering, and/or troubleshooting.

- Provides feedback when needed, provide input on call trends, processes, procedures, and training.

- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.

- Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses

- Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules

- Utilize standard technology such as telephone, e-mail, and web browser to perform job duties

- Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing

- Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller

- Refer calls as required to CSR Lead

- Maintain up-to-date knowledge of client regulations and policies

- Report problems that occur via the online system so they can be addressed by the appropriate parties

Minimum Requirements

- High School diploma or equivalent with 6 months of customer service experience.

- Must be able to speak and read English clearly, professionally and fluently.

- Ability to work within established turnaround times

- Must have excellent interpersonal skills and the ability to organize simultaneous tasks

- Ability to work as a member of a team

- Must participate and certify in internal CCO training to begin this role.

- Medicare will be expected to participate in and certify internal Tier I Claims Part A, Claims Part B, and Claims DME training later to complete your Tier I am training for this role.

- May be required to work overtime and scheduled holidays.

- Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion

#maxCCOWinchester #CCOWinchester #maxPriority #HotJobs0902LI #HotJobs0902FB #HotJobs0902X #HotJobs0902TH #TrendingJobs #HotJobs0909LI #HotJobs0909FB #HotJobs0909X #CSRroles #HotJobs0909TH #CCOallreqs #HotJobs0916LI #HotJobs0916FB #HotJobs0916X #HotJobs0916TH #HotJobs0923LI #HotJobs0923FB #HotJobs0923X #HotJobs0923TH

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment processincluding accessing job postings, completing assessments, or participating in interviews,please contact People Operations at .

Minimum Salary



15.00

Maximum Salary



15.00
View Now

Customer Service Representative Healthcare

40392 Winchester, Kentucky MAXIMUS

Posted today

Job Viewed

Tap Again To Close

Job Description





General information


Job Posting Title

Customer Service Representative Healthcare

Date

Wednesday, August 27, 2025

City

Winchester

State

KY

Country

United States

Working time

Full-time



Description & Requirements


Location: On-site in Winchester, KY
Hourly Base Pay: $15.00 plus a $00 new hire bonus and up to 2,400+ in other potential bonuses!*
Schedule: Limited-Service Full-Time schedules available
Site Hours: Monday - Friday, 9 a.m. - 6 p.m.; the targeted start date, hours, and schedule are discussed with recruiter

Make a Real Difference Every Day by Delivering Customer Care to America's Most Vulnerable.

Maximus is hiring Customer Service Representatives (CSRs) who are ready to provide excellent service and support to individuals navigating important healthcare decisions. If you're dependable, compassionate, and looking to grow your career, we want to hear from you.

In this role, youll be part of a team that supports people across the country as they access and understand healthcare programs. You'll receive paid, in-depth training to give you the tools and confidence to succeed from day one.

Pay & Benefits

At Maximus, were committed to helping you succeed, at work and beyond. We offer a comprehensive pay and benefits package designed to support your wellbeing:

- Competitive Compensation:
o 15.00/hr base pay

o 500 new hire bonus and up to 2,400+ in bonus opportunities, including training completion and referrals*

- Comprehensive Insurance Coverage: Company-paid medical coverage
- Tuition Reimbursement : Invest in your ongoing education and development
- Future Planning: 401(k) with company match
- Paid Time Off Package: Paid time off, sick leave & 11 paid holidays
- Maximus Wellness Support : Employee Assistance Program (EAP), wellness resources, and employee discount programs
- Work/Life Balance Support: Flexible schedules that meet your lifestyle
- Career Growth: A supportive environment with career development and promotional opportunities
- Meaningful Work with Impact : No cold calls, sales, or collections involved!

*Eligibility requirements apply, ask your recruiter for more details

Essential Duties and Responsibilities:

- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).

- Calls are basic and routine.

- Uses computerized system for tracking, information gathering, and/or troubleshooting.

- Provides feedback when needed, provide input on call trends, processes, procedures, and training.

- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.

- Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses

- Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules

- Utilize standard technology such as telephone, e-mail, and web browser to perform job duties

- Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing

- Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller

- Refer calls as required to CSR Lead

- Maintain up-to-date knowledge of client regulations and policies

- Report problems that occur via the online system so they can be addressed by the appropriate parties

Minimum Requirements

- High School diploma or equivalent with 6 months of customer service experience.

- Must be able to speak and read English clearly, professionally and fluently.

- Ability to work within established turnaround times

- Must have excellent interpersonal skills and the ability to organize simultaneous tasks

- Ability to work as a member of a team

- Must participate and certify in internal CCO training to begin this role.

- Medicare will be expected to participate in and certify internal Tier I Claims Part A, Claims Part B, and Claims DME training later to complete your Tier I am training for this role.

- May be required to work overtime and scheduled holidays.

- Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion

#maxCCOWinchester #CCOWinchester #maxPriority #HotJobs0902LI #HotJobs0902FB #HotJobs0902X #HotJobs0902TH #TrendingJobs #HotJobs0909LI #HotJobs0909FB #HotJobs0909X #CSRroles #HotJobs0909TH #CCOallreqs #HotJobs0916LI #HotJobs0916FB #HotJobs0916X #HotJobs0916TH #HotJobs0923LI #HotJobs0923FB #HotJobs0923X #HotJobs0923TH

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment processincluding accessing job postings, completing assessments, or participating in interviews,please contact People Operations at .

Minimum Salary



15.00

Maximum Salary



15.00
View Now

Customer Service Representative Healthcare

40476 Richmond, Kentucky MAXIMUS

Posted today

Job Viewed

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Job Description





General information


Job Posting Title

Customer Service Representative Healthcare

Date

Wednesday, August 27, 2025

City

Winchester

State

KY

Country

United States

Working time

Full-time



Description & Requirements


Location: On-site in Winchester, KY
Hourly Base Pay: $15.00 plus a $00 new hire bonus and up to 2,400+ in other potential bonuses!*
Schedule: Limited-Service Full-Time schedules available
Site Hours: Monday - Friday, 9 a.m. - 6 p.m.; the targeted start date, hours, and schedule are discussed with recruiter

Make a Real Difference Every Day by Delivering Customer Care to America's Most Vulnerable.

Maximus is hiring Customer Service Representatives (CSRs) who are ready to provide excellent service and support to individuals navigating important healthcare decisions. If you're dependable, compassionate, and looking to grow your career, we want to hear from you.

In this role, youll be part of a team that supports people across the country as they access and understand healthcare programs. You'll receive paid, in-depth training to give you the tools and confidence to succeed from day one.

Pay & Benefits

At Maximus, were committed to helping you succeed, at work and beyond. We offer a comprehensive pay and benefits package designed to support your wellbeing:

- Competitive Compensation:
o 15.00/hr base pay

o 500 new hire bonus and up to 2,400+ in bonus opportunities, including training completion and referrals*

- Comprehensive Insurance Coverage: Company-paid medical coverage
- Tuition Reimbursement : Invest in your ongoing education and development
- Future Planning: 401(k) with company match
- Paid Time Off Package: Paid time off, sick leave & 11 paid holidays
- Maximus Wellness Support : Employee Assistance Program (EAP), wellness resources, and employee discount programs
- Work/Life Balance Support: Flexible schedules that meet your lifestyle
- Career Growth: A supportive environment with career development and promotional opportunities
- Meaningful Work with Impact : No cold calls, sales, or collections involved!

*Eligibility requirements apply, ask your recruiter for more details

Essential Duties and Responsibilities:

- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).

- Calls are basic and routine.

- Uses computerized system for tracking, information gathering, and/or troubleshooting.

- Provides feedback when needed, provide input on call trends, processes, procedures, and training.

- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.

- Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses

- Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules

- Utilize standard technology such as telephone, e-mail, and web browser to perform job duties

- Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing

- Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller

- Refer calls as required to CSR Lead

- Maintain up-to-date knowledge of client regulations and policies

- Report problems that occur via the online system so they can be addressed by the appropriate parties

Minimum Requirements

- High School diploma or equivalent with 6 months of customer service experience.

- Must be able to speak and read English clearly, professionally and fluently.

- Ability to work within established turnaround times

- Must have excellent interpersonal skills and the ability to organize simultaneous tasks

- Ability to work as a member of a team

- Must participate and certify in internal CCO training to begin this role.

- Medicare will be expected to participate in and certify internal Tier I Claims Part A, Claims Part B, and Claims DME training later to complete your Tier I am training for this role.

- May be required to work overtime and scheduled holidays.

- Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion

#maxCCOWinchester #CCOWinchester #maxPriority #HotJobs0902LI #HotJobs0902FB #HotJobs0902X #HotJobs0902TH #TrendingJobs #HotJobs0909LI #HotJobs0909FB #HotJobs0909X #CSRroles #HotJobs0909TH #CCOallreqs #HotJobs0916LI #HotJobs0916FB #HotJobs0916X #HotJobs0916TH #HotJobs0923LI #HotJobs0923FB #HotJobs0923X #HotJobs0923TH

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment processincluding accessing job postings, completing assessments, or participating in interviews,please contact People Operations at .

Minimum Salary



15.00

Maximum Salary



15.00
View Now
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About the latest Healthcare professionals Jobs in Lexington !

Customer Service Representative - Healthcare

40391 Winchester, Kentucky $15 annum Maximus

Posted today

Job Viewed

Tap Again To Close

Job Description

Permanent
Description & Requirements

Location: On-site in Winchester, KY

Hourly Base Pay: $15.00 plus a $00 new hire bonus and up to 2,400+ in other potential bonuses!*

Schedule: Limited-Service Full-Time schedules available

Site Hours: Monday - Friday, 9 a.m. - 6 p.m.; the targeted start date, hours, and schedule are discussed with recruiter

Make a Real Difference Every Day by Delivering Customer Care to America's Most Vulnerable.

Maximus is hiring Customer Service Representatives (CSRs) who are ready to provide excellent service and support to individuals navigating important healthcare decisions. If you're dependable, compassionate, and looking to grow your career, we want to hear from you.

In this role, you'll be part of a team that supports people across the country as they access and understand healthcare programs. You'll receive paid, in-depth training to give you the tools and confidence to succeed from day one.

Pay & Benefits

At Maximus, we're committed to helping you succeed, at work and beyond. We offer a comprehensive pay and benefits package designed to support your wellbeing:

- Competitive Compensation:

o 15.00/hr base pay

o 500 new hire bonus and up to 2,400+ in bonus opportunities, including training completion and referrals*

- Comprehensive Insurance Coverage: Company-paid medical coverage

- Tuition Reimbursement : Invest in your ongoing education and development

- Future Planning: 401(k) with company match

- Paid Time Off Package: Paid time off, sick leave & 11 paid holidays

- Maximus Wellness Support : Employee Assistance Program (EAP), wellness resources, and employee discount programs

- Work/Life Balance Support: Flexible schedules that meet your lifestyle

- Career Growth: A supportive environment with career development and promotional opportunities

- Meaningful Work with Impact : No cold calls, sales, or collections involved!

*Eligibility requirements apply, ask your recruiter for more details

Essential Duties and Responsibilities:

- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).

- Calls are basic and routine.

- Uses computerized system for tracking, information gathering, and/or troubleshooting.

- Provides feedback when needed, provide input on call trends, processes, procedures, and training.

- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.

- Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses

- Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules

- Utilize standard technology such as telephone, e-mail, and web browser to perform job duties

- Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing

- Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller

- Refer calls as required to CSR Lead

- Maintain up-to-date knowledge of client regulations and policies

- Report problems that occur via the online system so they can be addressed by the appropriate parties

Minimum Requirements

- High School diploma or equivalent with 6 months of customer service experience.

- Must be able to speak and read English clearly, professionally and fluently.

- Ability to work within established turnaround times

- Must have excellent interpersonal skills and the ability to organize simultaneous tasks

- Ability to work as a member of a team

- Must participate and certify in internal CCO training to begin this role.

- Medicare will be expected to participate in and certify internal Tier I Claims Part A, Claims Part B, and Claims DME training later to complete your Tier I am training for this role.

- May be required to work overtime and scheduled holidays.

- Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion

#CCOWinchester #HotJobs0902LI #HotJobs0902FB #HotJobs0902X #HotJobs0902TH #TrendingJobs #HotJobs0909LI #HotJobs0909FB #HotJobs0909X #CSRroles #HotJobs0909TH #CCOallreqs #HotJobs0916LI #HotJobs0916FB #HotJobs0916X #HotJobs0916TH #HotJobs0923LI #HotJobs0923FB #HotJobs0923X #HotJobs0923TH

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at .

Apply Now

Customer Service Representative - Healthcare

40391 Winchester, Kentucky $15 annum Maximus

Posted today

Job Viewed

Tap Again To Close

Job Description

Permanent
Description & Requirements

Customer Service Representative - Healthcare

Location: On-site in Winchester, KY
Hourly Base Pay: $15 .00 plus a $00 new hire bonus and up to 2,400+ in other potential bonuses!*
Schedule: Limited-Service Full-Time schedules available

Site Hours: Monday - Friday , 9 a.m. - 6 p.m.; the targeted start date, hours, and schedule are discussed with recruiter

Make a Real Difference Every Day by Delivering Customer Care to America's Most Vulnerable.

Maximus is hiring Customer Service Representatives (CSRs) who are ready to provide excellent service and support to individuals navigating important healthcare decisions. If you're dependable, compassionate, and looking to grow your career, we want to hear from you.

In this role, you'll be part of a team that supports people across the country as they access and understand healthcare programs. You'll receive paid, in-depth training to give you the tools and confidence to succeed from day one.

Pay & Benefits

At Maximus, we're committed to helping you succeed, at work and beyond. We offer a comprehensive pay and benefits package designed to support your wellbeing:

  • Competitive Compensation:

  • 15 .00 / hr. base pay + 10% shift differential for evening shifts

  • 500 new hire bonus and up to 2,400+ in bonus opportunities, including training completion and referrals*

  • Comprehensive Insurance Coverage: Company-paid medical coverage

  • Tuition Reimbursement: Invest in your ongoing education and development

  • Future Planning: 401(k) with company match

  • Paid Time Off Package: Paid time off, sick leave & 11 paid holidays

  • Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs

  • Work/Life Balance Support: Flexible schedules that meet your lifestyle

  • Career Growth: A supportive environment with career development and promotional opportunities

  • Meaningful Work with Impact: No cold calls, sales, or collections involved!

*Eligibility requirements apply, ask your recruiter for more details

Essential Duties and Responsibilities:

- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).

- Calls are basic and routine.

- Uses computerized system for tracking, information gathering, and/or troubleshooting.

- Provides feedback when needed, provide input on call trends, processes, procedures, and training.

- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.

  • - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses

  • - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules

  • - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties

  • - Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing

  • - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller

  • - Refer calls as required to CSR Lead

  • - Maintain up-to-date knowledge of client regulations and policies

  • - Report problems that occur via the online system so they can be addressed by the appropriate parties

Minimum Requirements

- High School diploma or equivalent with 6 months of customer service experience.

- Must be able to speak and read English clearly, professionally and fluently.

- Ability to work within established turnaround times

- Must have excellent interpersonal skills and the ability to organize simultaneous tasks

- Ability to work as a member of a team

- Must participate and certify in internal CCO training to begin this role.

- Medicare will be expected to participate in and certify internal Tier I Claims Part A, Claims Part B, and Claims DME training later to complete your Tier I am training for this role.

- May be required to work overtime and scheduled holidays.

Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion

#maxPriority #maxCCOWinchester # HotJobs0930LI #HotJobs0930FB #HotJobs0930X #HotJobs0930TH #TrendingJobs #CSRroles #CCOWinchester

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at .

Apply Now

Sr. Project Manager - Healthcare Construction - Remote

40356 Nicholasville, Kentucky CBRE

Posted 14 days ago

Job Viewed

Tap Again To Close

Job Description

Sr. Project Manager - Healthcare Construction - Remote
Job ID

Posted
03-Sep-2025
Service line
PJM Segment
Role type
Full-time
Areas of Interest
Project Management
Location(s)
Bentonville - Arkansas - United States of America, Cleveland - Ohio - United States of America, Columbus - Ohio - United States of America, Dayton - Ohio - United States of America, Fort Wayne - Indiana - United States of America, Indianapolis - Indiana - United States of America, Jacksonville - Arkansas - United States of America, Jefferson City - Tennessee - United States of America, Memphis - Tennessee - United States of America, Murray - Kentucky - United States of America, Nashville - Tennessee - United States of America, Nicholasville - Kentucky - United States of America
**About the Role:**
As a Senior Construction Project Manager, you will be responsible for providing consulting services to a high-profile healthcare client account to help achieve the company's strategic business objectives. This is a healthcare construction project management role, and the ideal candidate will have relevant healthcare construction project experience. This position does require the selected candidate to be based in California and will require roughly 30% travel.
This job is part of the Project Management function. They are responsible for the management of projects from initiation through completion.
We are looking for an individual in AR, IN, KY, or TN area.
**What You'll Do:**
+ Manage all areas of construction project management for multiple healthcare projects. This includes planning, design, construction, occupancy, and closeout.
+ Work directly with clients to prepare all elements of the project. This includes the scope of work, project delivery resource requirements, cost estimates & budget, work plan schedule & milestones, quality control, and risk identification.
+ Define the project delivery resources from pre-qualified lists or through the project qualification process. Conduct complex requests for proposals, complete bid evaluations, and recommend resources to clients.
+ Facilitate the development of a charter and integrated timeline.
+ Ensure all functions remain on schedule and issues get resolved or escalated.
+ Facilitate regular meetings to review project status for active and pending projects.
+ Collaborate to develop solutions and guide the project team through implementation and completion.
+ Apply advanced knowledge to seek and develop new, better methods for accomplishing both individual and department objectives.
+ Showcase expertise in own job discipline and in-depth knowledge of other job disciplines within the organization function.
+ Coach others to develop in-depth knowledge and expertise in most or all areas within the function.
+ Impact the achievement of customer, operational, project, or service objectives across multi-discipline teams. Work is guided by functional policies which impact the design of procedures and policies.
+ Contribute to new products, processes, standards, and/or operational plans in support of achieving functional goals.
+ Communicate difficult and complex ideas with the ability to influence.
**What You'll Need:**
+ Bachelor's Degree preferred with 8-10 years of relevant healthcare construction experience. In lieu of a degree, a combination of experience and education will be considered.
+ Google Office Suite products.
Turner & Townsend carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for this position is 135,000 annually and the maximum salary for this position is 150,000 annually. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on Turner & Townsend's applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.
**Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
**Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at or via telephone at (U.S.) and (Canada).
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
View Now
 

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