30 Healthcare Professionals jobs in Weslaco

Category: Customer Service/Support

About TP

TP is a global digital business services company dedicated to delivering advanced, digitally powered solutions to help leading brands streamline their operations in meaningful and sustainable ways.

With a workforce of over 500,000 passionate individuals speaking more than 300 languages, our global reach combined with local expertise empowers us to support our communities, clients, and the environment effectively.

Benefits of Working with TP Include:

• Comprehensive Paid Training
• Attractive Wage Package
• Extensive Benefits (Medical, Dental, Vision, 401k, and more)
• Generous Paid Time Off
• Engaging Employee Wellness Programs

TP and You

By combining high-tech solutions with personal touches, we strive to simplify, expedite, and enhance the experiences of those we serve. You'll have the opportunity to adapt to changing needs and contribute to excellence in our service delivery. Interaction with diverse customers will ensure that no two days are alike, allowing you to discover and unlock your potential within the company.

Did you know our Chief Client Officer began her journey at TP as an agent? At TP, we encourage growth and promotion from within!

This position will be based on-site at our McAllen, Texas location.

Your Responsibilities

As a Customer Support Specialist, your primary role will be to creatively address various customer inquiries, issues, and concerns:

• Engage with customers through phone, email, chat, or social media to resolve their questions or concerns.
• Calmly de-escalate and resolve any conflicts that may arise.
• Escalate interactions when necessary.
• Assist with payment processing and service requests.
• Document all customer interactions for auditing and reporting.
• Provide feedback regarding service issues.
• Upsell services or products as required.

We're Looking For Fearless Individuals:

• Ability to thrive in a virtual team environment.
• Preferred 6 months of customer service experience.
• 18 years of age or older.
• Typing speed of at least 25 wpm.
• High School Graduate or GED equivalent.
• Comfortable using desktop computer systems.
• Excellent oral and written communication skills.
• Possession of a Life & Health Insurance License for your home state.
• Strong logical problem-solving abilities.
• Familiarity with Windows operating systems.
• Organizational skills and the ability to prioritize tasks.

Be Part of Our TP Family

We aim to foster a working environment where employees feel valued, inspired, and supported, encouraging everyone to bring their best selves to work. We believe that a happy and healthy workforce is more productive, creative, and engaged. TP is dedicated to promoting a culture that supports work-life balance and embraces inclusivity and diversity.

EOE/Disability/Vets

Company Overview:
Req ID: 330455
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Testing Engineering Senior Analyst - Healthcare Systems Tester to join our team in West Lake, Texas (US-TX), United States (US).
**Job Description:**
+ Client DataInbounds
+ Proactive data management with a focus on straight through processing
+ Streamline and implement Client Service Request error conditions and notifications.
+ Data analytics and analysis with a focus on data and client feed remediation for straight through processing.
+ Process control enhancements and reporting improvements.
+ Participant Data Manager edit enhancements.
+ Develop a teamwork intake model to move away from email processing.
+ Structure large data sets to find usable information
+ Collaborate with team members to collect and analyze data
+ Work with a team of analysts and other associates to process information
+ Testing of Client Data Feeds
+ Outbounds
+ Creates business requirement documentation for outbound interfaces with a focus on standardization
+ Leads vendor conversations to review requirements and ensure agreement across all parties
+ Engages with development and testing resources to ensure requirements are accurate and build with accuracy
+ Participates in internal Business Acceptance Testing and Vendor-to-Vendor testing on outbound interfaces
+ Coordinates with Data Exchange Operations (DXO) for internal testing and transition activities
+ Client Requirements
+ Review client provided documents and the Information Requirements Checklist (IRC) and/or Plan Administration Manual (PAM)/Status Change Matrix (SCM) and complete the Client Requirements Tool with the clients plan rules
+ Document gaps for the Client HealthCare Consultant to follow up on
+ Provide support to Client HealthCare Consultant on Requirements Workshop call
+ Client Testing
+ Provide project management for client testing for new implementations, migrations, and Annual Enrollment
+ Understand and manage to client testing timelines
+ Test case set-up, data mining, and data mocking
+ Conduct and lead daily stand-up calls during Business Acceptance Testing (BAT) and Client Acceptance Testing (CAT)
+ Manage defects
+ Monitor and report on progress
+ Troubleshoot and escalate environment issues
+ Conduct client testing with business partners
+ Identify testing process improvement opportunities
+ Project Delivery- Implementation Support
+ Provides end to end implementation project support
+ Develops process control enhancements and reporting improvements
+ Assists in establishing and crafting standard process protocols
+ Completes required controls to ensure detailed execution/delivery and handoff
+ Performs data conversion/transition data load/client validations and remediation
+ Assists in the development, execution, and transition of interim needs
+ Drive process improvements to improve efficiency, quality, client and associate satisfaction
+ Uses analytical approach to problem solve
+ Provide testing support by client teams as needed
+ How Your Work Impacts the Organization
+ Fidelity's healthcare administrative services are backed by the service, trust, and experience that have helped Fidelity become America's Retirement Leader. With over 20 years of experience in Health & Welfare administration, we are applying our experience to bring health and wealth together to drive better outcomes for our clients. In this role, you will be uniquely positioned to deliver the service to achieve those goals.
#LI-NorthAmerica
About NTT DATA:
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com
NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

**Category :** **Customer Service/Support**
**About TP**
**TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.**
**With more than 500,000 inspired and** **passionate people speaking more than** **300 languages, our global scale and local** **presence allow us to be a force of good** **in supporting our communities, our** **clients, and the environment.**
**Benefits of working with TP include:**
+ **Paid Training**
+ **Competitive Wages**
+ **Full Benefits (Medical, Dental, Vision, 401k and more)**
+ **Paid Time Off**
+ **Employee wellness and engagement programs**
**TP and You**
**Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen** **.**
**As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.**
**Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!**
**This position will be based on-site at our McAllen, Texas location.**
**Your Responsibilities**
**As a Customer Service Representative,** **your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns.**
+ **Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns**
+ **Calmly attempt to resolve and de-escalate any issues**
+ **Escalate interactions when necessary and appropriate**
+ **Respond to requests for assistance and/or possible processing payments**
+ **Track all call related information for auditing and reporting purposes**
+ **Provide feedback on call issues**
+ **Upsell if required**
+ **We're looking for** **fearless people - people who are inspired to deliver only the best in all that we do.**
+ **Ability to work remotely in a virtual team environment**
+ **6 months Customer service experience preferred**
+ **Over 18 years of age**
+ **Ability to type 25 wpm**
+ **High School Graduate or GED**
+ **Comfort with desktop computer system**
+ **Proven oral & written communication skills**
+ **Possess home state Life & Health Insurance License**
+ **Logical problem-solving skills**
+ **Ability to navigate Windows operating systems**
+ **Organization and work prioritization skills**
**Be Part of Our TP Family**
**It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.**
**EOE/Disability/Vets**

**Category :** **Customer Service/Support**
**About TP**
**TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.**
**With more than 500,000 inspired and** **passionate people speaking more than** **300 languages, our global scale and local** **presence allow us to be a force of good** **in supporting our communities, our** **clients, and the environment.**
**Benefits of working with TP include:**
+ **Paid Training**
+ **Competitive Wages**
+ **Full Benefits (Medical, Dental, Vision, 401k and more)**
+ **Paid Time Off**
+ **Employee wellness and engagement programs**
**TP and You**
**Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen** **.**
**As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.**
**Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!**
**This position will be based on-site at our McAllen, Texas location.**
**Your Responsibilities**
**As a Customer Service Representative,** **your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns.**
+ **Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns**
+ **Calmly attempt to resolve and de-escalate any issues**
+ **Escalate interactions when necessary and appropriate**
+ **Respond to requests for assistance and/or possible processing payments**
+ **Track all call related information for auditing and reporting purposes**
+ **Provide feedback on call issues**
+ **Upsell if required**
**We're looking for** **fearless people - people who are inspired to deliver only the best in all that we do.**
**Qualifications:**
+ **Possess home state Life & Health Insurance License**
+ **High School Diploma or equivalent.**
+ **Minimum of 6 months of customer service experience.**
+ **Must be 18 years of age or older.**
+ **Ability to type at least 25 words per minute.**
+ **Comfortable with desktop computer systems and have general knowledge of Windows-based systems.**
+ **Customer service and/or sales experience preferred.**
+ **College degree preferred but not required.**
**Key Competencies:**
+ **Process Excellence:** **Demonstrate commitment to following established procedures and be customer service driven.**
+ **Collaboration:** **Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.**
+ **Communication:** **Outstanding communication, listening, and analytical skills.**
+ **Organizational Skills:** **Strong organizational and problem-solving skills.**
+ **Emotional Intelligence:** **Ability to prioritize tasks and work well under pressure while remaining focused.**
+ **Open-Mindedness:** **Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.**
+ **Critical Thinking:** **Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.**
+ **Solution-Oriented:** **Proactive approach to problem-solving with a focus on creating a positive customer experience.**
**Be Part of Our TP Family**
**It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.**
**EOE/Disability/Vets**

This is a remote position.

What to Expect On a daily basis, for the Healthcare Evaluation Provider's Program, Agents will focus on engaging with health plan members through outbound calls, playing a key role in scheduling In-Home Health Evaluations, and answering member questions, ensuring high-quality service and care. Be the “heart of the Healthcare Evaluation Provider's Program” when it comes to member interactions and satisfaction. Responsibilities include the following: • Outbound Calls: You will make outbound calls to health plan members to schedule In-Home Health Evaluations. • Scheduling: You will arrange and coordinate the scheduling of the evaluations. • Member Communication: You will answer member questions and provide support. Capabilities of Top-Performing Agents • Outstanding problem-solving skills • Displays patience, empathy, an ability to manage stress, and the ability to work under pressure • Skilled and efficient in writing and verbal communication• Provides knowledgeable, friendly, and eloquent customer service Requirements Please click this link for the Basic PC Requirements Computer Specifications  Please note that more detailed equipment information is required and S & E Group will provide this detailed information and support once you complete the process of joining our team.  Benefits Select the company you want to work for within our client base. Work from home Flexible schedule 

Requisition #:200638

Location:Mission, TX 78572

Category:Nursing

Salary:$22.00 - $26.00 per hour

Position Details

Join a Company That Puts People First!

Licensed Practical / Vocational Nurse - LPN/LVN

We are one of the largest private duty nursing companies in the nation and growing! At Aveanna, we're proud to foster a workplace culture that celebrates diversity, encourages connection, and supports our team members every step of the way. Here's what sets us apart:

We currently have patients and openings in:

* Edinburg
* RGV
* San Juan
* Pharr
* Alamo
* McAllen
* Surrounding Areas

Award-Winning Culture

* Indeed's Work Wellbeing Top 100 Company in 2024
* Best Company for Work-Life Balance, Happiest Employees and Culture and Best CEO in 2024, as ranked by Comparably

Why Join Us?

* Health, Dental, Vision and Company-Paid Life Insurance
* Paid Time Off Available
* Flexible scheduling- full-time, part-time, or PRN. Days, nights, and weekend shifts- we will work with your availability!
* 24/7 Local support from operators and clinicians
* Aveanna has a tablet in each patient's home allowing for electronic documentation
* Career Pathing with opportunities for skill advancement
* Weekly and/or Daily Pay
* Employee Stock Purchase Plan with 15% discount
* Employee Relief Fund
* Benefit eligibility can vary and is dependent upon employment status and employment location

We consider it both a privilege and an honor when we welcome a new patient into our Aveanna family. Our homecare is always delivered from a place of heartfelt compassion and empathy, and every one of our Licensed Practical / Vocational Nurses (LPN/LVN)s works together to make sure we achieve outstanding clinical outcomes. Aveanna isn't just a provider of compassionate homecare to children and adults. We are a national leader.

Qualifications

* Must have and maintain an active, unencumbered license (LPN/LVN) in the state in which the clinician will practice
* Compact licenses must be transferred to your state of residence within 90 days
* Current CPR certification (with hands-on component)- Aveanna can assist in obtaining this requirement after hire, if necessary.
* TB skin test (current within last 12 months)
* Not currently accepting new graduate nurses. 6 months hands on experience required.
* Must have reliable transportation

Aveanna Healthcare is an Equal Opportunity Employer and encourages applicants from diverse backgrounds to apply.

As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.

Requisition #:207067

Location:San Benito, TX 78586

Category:Nursing

Salary:$21.00 - $30.00 per hour

Position Details

Join a Company That Puts People First!

Licensed Practical / Vocational Nurse - LPN/LVN

Our local office is looking for a team of compassionate nurses to provide care for a very special client/patient. Here are some of the details of this case, more can be discussed by applying or contacting the local office:

Schedules:

Monday-Friday 8am-6pm (Gtube)

We currently have patients and openings in:

* San Benito
* Surrounding Areas

We are one of the largest private duty nursing companies in the nation and growing! At Aveanna, we're proud to foster a workplace culture that celebrates diversity, encourages connection, and supports our team members every step of the way. Here's what sets us apart:

Award-Winning Culture

* Indeed's Work Wellbeing Top 100 Company in 2024
* Best Company for Work-Life Balance, Happiest Employees and Culture and Best CEO in 2024, as ranked by Comparably

Why Join Us?

* Health, Dental, Vision and Company-Paid Life Insurance
* Paid Time Off Available
* Flexible scheduling- full-time, part-time, or PRN. Days, nights, and weekend shifts- we will work with your availability!
* 24/7 Local support from operators and clinicians
* Aveanna has a tablet in each patient's home allowing for electronic documentation
* Career Pathing with opportunities for skill advancement
* Weekly and/or Daily Pay
* Employee Stock Purchase Plan with 15% discount
* Employee Relief Fund
* Benefit eligibility can vary and is dependent upon employment status and employment location

We consider it both a privilege and an honor when we welcome a new patient into our Aveanna family. Our homecare is always delivered from a place of heartfelt compassion and empathy, and every one of our Licensed Practical / Vocational Nurses (LPN/LVN)s works together to make sure we achieve outstanding clinical outcomes. Aveanna isn't just a provider of compassionate homecare to children and adults. We are a national leader.

Qualifications

* Must have and maintain an active, unencumbered license (LPN/LVN) in the state in which the clinician will practice
* Compact licenses must be transferred to your state of residence within 90 days
* Current CPR certification (with hands-on component)- Aveanna can assist in obtaining this requirement after hire, if necessary.
* TB skin test (current within last 12 months)
* Not currently accepting new graduate nurses. 6 months hands on experience required
* Must have reliable transportation

Aveanna Healthcare is an Equal Opportunity Employer and encourages applicants from diverse backgrounds to apply.

As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.

Find yourself here.

Aveanna is compassion and passion rolled into one inspired purpose. It's anything you want to find and everything you're looking for. It's a place where caring is more personal, because it happens right in the comfort of home. Come see what's waiting for you when you come to Aveanna.

Requisition #:200786

Location:Mission, TX 78572

Category:Nursing

Salary:$22.00 - $27.00 per hour

Position Details

Join a Company That Puts People First!

Licensed Practical / Vocational Nurse - LPN/LVN

Weekend Shifts

We are one of the largest private duty nursing companies in the nation and growing! At Aveanna, we're proud to foster a workplace culture that celebrates diversity, encourages connection, and supports our team members every step of the way. Here's what sets us apart:

We currently have patients and openings in:

* Edinburg
* Mission
* RGV
* Surround Areas

Award-Winning Culture

* Indeed's Work Wellbeing Top 100 Company in 2024
* Best Company for Work-Life Balance, Happiest Employees and Culture and Best CEO in 2024, as ranked by Comparably

Why Join Us?

* Health, Dental, Vision and Company-Paid Life Insurance
* Paid Time Off Available
* Flexible scheduling- full-time, part-time, or PRN. Days, nights, and weekend shifts- we will work with your availability!
* 24/7 Local support from operators and clinicians
* Aveanna has a tablet in each patient's home allowing for electronic documentation
* Career Pathing with opportunities for skill advancement
* Weekly and/or Daily Pay
* Employee Stock Purchase Plan with 15% discount
* Employee Relief Fund
* Benefit eligibility can vary and is dependent upon employment status and employment location

We consider it both a privilege and an honor when we welcome a new patient into our Aveanna family. Our homecare is always delivered from a place of heartfelt compassion and empathy, and every one of our Licensed Practical / Vocational Nurses (LPN/LVN)s works together to make sure we achieve outstanding clinical outcomes. Aveanna isn't just a provider of compassionate homecare to children and adults. We are a national leader.

Qualifications

* Must have and maintain an active, unencumbered license (LPN/LVN) in the state in which the clinician will practice
* Compact licenses must be transferred to your state of residence within 90 days
* Current CPR certification (with hands-on component)- Aveanna can assist in obtaining this requirement after hire, if necessary.
* TB skin test (current within last 12 months)
* Six months prior hands-on nursing experience preferred but not required
* Must have reliable transportation

Aveanna Healthcare is an Equal Opportunity Employer and encourages applicants from diverse backgrounds to apply.

As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.