15,809 Healthcare Service Specialists jobs in the United States
Healthcare Service Specialist - PRN
Posted 9 days ago
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All Jobs > Healthcare Service Specialist - PRN
Valor Healthcare is a veteran and physician-led provider of healthcare services for deserving, resilient patriots. We aim to deliver high-quality care in a way that upholds the health of our nations greatest asset: its people. The entire Valor team works hard to earn the trust of those who have faith in us to care for them with respect and through methods that lead to excellent outcomes.
Position Summary:
This position provides full spectrum administrative support to health care providers within the Defense Health Agency Region Europe (DHARE) area of operations for VH operations, functioning as an interface with VH staff, patients, and providers.
Core Responsibilities
- Provides input for weekly report on appointments kept, sleep studies, no shows, rescheduled, changed to TCON, changed to cart or inconclusive.
- Trains Medical Service Assistants (MSA) on VH scheduling and care coordination as needed or when requested.
- Respects and protects the confidentiality of all clients-related records in accordance with HIPAA and agency.
- Coordinate and follow necessary policies.
- Manages VH encounter and scheduling data to analyze and measure site performance and quality assurance. Provides a monthly report to recommend implementation of strategic changes to improve VH delivery.
- Collaborates with a multidisciplinary team (Tricare, central appointments, medical service assistants, providers, and presenters) to ensure referrals for VH appointments are booked immediately. Sends confirmation emails to providers, patients, and presenters immediately after the appointment is scheduled.
- Prioritizes and responds to emails by COB each day and follows up with all other communications in a timely manner.
- Coordinates all VH appointments and workflows for DHRE MTFs and manages Asynchronous case load though available platforms.
- Verifies all requested VH appointments can be supported and resourced by all parties involved.
- Book VH appointments within the Care Coordination Database.
- Sends VH appointment notifications with appropriate documents.
- Mitigates Scheduling Conflicts and calendar or care coordination issues.
- Reviews the credentialing database to ensure provider is worldwide privileged before scheduling any appointment.
- Works with each clinics patient presenter to ensure the Clinical Access Stations (CAS) are available for scheduling virtual appointments and immediately closes a CAS when the presenters is unavailable for appointments. Reschedules any appointments scheduled at the start of the day when a presenter is out for an emergency or sickness.
- Maintains an up-to-date list of patient presenter contact information for all DoD and DoS.
- Provides cross coverage for the Virtual Medical Center Europe Virtual Integrated Patient Readiness and Remote Care Clinics medical readiness appointments and collaborate with San Antonios Virtual Integrated Patient Readiness and Remote Care Clinic.
- Provides assistance to LRMC health services who are delivering VH to patients, by training and working with Medical Service Assistants (MSA) and filling in gaps, only when it does not interfere with VH workflow.
Qualifications
- Two (2) year associate degree or four (4) years of experience as detailed.
- Minimum of three (3) years work or volunteer experience, within the last five (5) years in a medical office or clinical medical environment.
- Minimum of two (2) years work experience with U.S. Military Healthcare System and benefits or civilian managed care medical environment.
- At least one (1) year hands-on experience, within the last three (3) years with the Composite Health Care System (CHCS) and Armed Force Health Longitudinal Technology Application (AHLTA) or current electronic health record system used by DoD.
- Computer literacy in Windows, MS Outlook, MS Outlook Calendar, Excel, and PowerPoint.
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Senior Director, Healthcare Service Portfolio Planning & Pricing
Posted today
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Job Summary
This role leads pricing strategy for healthcare services within the early stages of the service design lifecycle, and market analysis and planning for longer term service initiatives for all commercial segments, including payers, providers/health systems, and pharma. This role is pivotal in establishing service development priorities, enhancing value creation of service offerings, and ensuring alignment with market needs and organizational growth objectives.
Job Responsibilities
+ Defines and leads longer term strategy for health service portfolio. Includes determining business strategy for new growth areas, based on variable factors including market opportunity assessment and demand. In addition, this role will collaborate with VP of service development on roadmaps and prioritization recommendations for near term initiates.
+ Conducts detailed market research and competitive assessments to uncover innovation and development opportunities to inform healthcare services near-term and long-term roadmaps.Cultivates an innovative culture by promoting the adoption of novel ideas and creative problem-solving across teams.
+ Guides strategic and financial planning aspects of the product lifecycle, from ideation to launch. Collaborates with the Healthcare Service Design and Development teams to ensure offerings address customer needs and deliver business-aligned value.
+ Develops and implements effective pricing models and contracting strategies that enhance profitability and sustain market competitiveness for both new and legacy services.
+ Directs financial planning efforts including pricing, forecasting, and financial analysis across all healthcare service portfolios.
+ Partners with marketing, sales, operations, and service development teams to ensure synchronized execution of strategies.
+ Conducts ongoing reviews of existing services to ensure pricing strategies and value propositions maximize profitability and remain market competitive.
+ Builds and maintains relationships with key stakeholders including customers, partners, and internal teams (including B2B Sales, Sales Enablement and Service Development) to incorporate valuable feedback into service planning.
+ Defines and monitors KPIs to evaluate the success of portfolio growth initiatives, driving accountability and continuous improvement.
+ Supports M&A activities by contributing to due diligence processes and seamless integration of newly acquired services and technologies.
**About Walgreens**
Founded in 1901, Walgreens ( has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
**Job ID:** BR
**Title:** Senior Director, Healthcare Service Portfolio Planning & Pricing
**Company Indicator:** Walgreens
**Employment Type:**
**Job Function:** Business Development/Planning
**Full Store Address:** 108 WILMOT ROAD,DEERFIELD,IL 60015
**Full District Office Address:** 108 WILMOT ROAD,DEERFIELD,IL, -Y
**External Basic Qualifications:**
+ Bachelor's degree and at least 8 years of experience in healthcare service strategy, product management, or pricing leadership or High/School/GED and at least 11years of experience in healthcare service strategy, product management, or pricing leadership
+ Bachelor's degree in business, Healthcare Administration, or related field.
+ Proven success leading cross-functional initiatives within a matrixed organization.
+ Deep understanding of healthcare industry segments (payer, provider, pharma).
+ Exceptional strategic thinking, analytical, and financial acumen.
+ Strong leadership, communication, and stakeholder engagement skills.
+ At least 5 years of experience contributing to financial decisions in the workplace.
+ At least 5 years of direct leadership, indirect leadership and/or cross- functional team leadership
+ Willing to travel up to 30% of the time for business purposes (within state and out of state)
**Preferred Qualifications:**
+ MBA or advanced degree strongly preferred
+ Experience with enterprise-level innovation frameworks
+ Background in managing service portfolio transformation
+ Proficiency in financial modeling, pricing analytics, and market assessment tools
+ M&A integration experience is a strong plus
We will consider employment of qualified applicants with arrest and conviction records.
**Shift:**
**Store:**
Healthcare Customer Service
Posted today
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Randstad - (Customer Service Representative) As a Customer Service Agent at Randstad, you'll: Treat each customer with individual attention; Strive to consistently improve the overall customer experience and service satisfaction; Process all customer inquiries; Build and maintain rapport with customers; Identify customer product and/or service needs.Hiring Immediately >>
Healthcare Customer Service
Posted 1 day ago
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Are you passionate about healthcare and delivering exceptional customer service? Ready to launch your career with a respected healthcare organization? LHH is excited to partner with a leading healthcare provider in search of a dedicated Healthcare Customer Service Specialist to join their San Diego team.
In this vital role, you'll be the first point of contact for patients and providershandling high volumes of inbound calls, routing inquiries to the appropriate clinical staff, conducting follow-ups, and ensuring accurate data entry. If you're looking for a meaningful opportunity with long-term potential, this could be your perfect fit.
Position Type: Contract-to-Hire
Pay Rate: Starting at $24.00/hour
Location: Onsite in Mission Valley, San Diego, CA
Schedule: MondayFriday, 8:00 AM 5:00 PM (Full-Time, 40 hours/week)
Key Responsibilities- Answer inbound calls with professionalism and empathy
- Assist patients and healthcare professionals with inquiries
- Transfer calls to appropriate nurses or physicians
- Conduct outbound follow-up calls as needed
- Accurately input and manage data in internal systems
- Support general office tasks and clerical duties
- 1+ years of call center/customer service experience (healthcare preferred)
- Excellent verbal and written communication skills
- Strong attention to detail and data accuracy
- A genuine passion for helping others and delivering quality service
- Competitive starting pay with potential for increases
- Opportunity to convert to a permanent role with excellent benefits and work from home
- Work with a mission-driven team in a respected healthcare setting
- Gain valuable experience in a fast-paced, patient-focused environment
Apply Today! Interviews are happening nowdon't miss your chance to join a team that's making a difference in healthcare every day.
Pay Details: $24.00 per hour
Search managed by: Alicia Fritzal
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Military-connected talent encouraged to apply
Ref: US_EN_27_ _
Healthcare Customer Service Specialist
Posted 1 day ago
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Join Our Team as a Healthcare Customer Service Specialist!
Are you passionate about helping others navigate complex healthcare systems? We are looking for enthusiastic Customer Service Representatives to provide vital support to consumers during their healthcare journey. This is an excellent opportunity to make a difference while enjoying a supportive and rewarding work environment.
Location: On-site in Brownsville, TX
Hourly Base Pay: $15.00/hr. plus $,900+ in potential bonuses!
Schedule: Flexible Limited-Service Full-Time schedules available
Site Hours: Monday - Sunday, 5 a.m. - 9 p.m.; your start date, hours, and schedule will be discussed with a recruiter.
Night shifts are highly desirable! We offer a 10% shift differential for hours worked between 7 p.m. and 9 p.m.
Why Work with Us?
- Enjoy flexible schedules that fit your lifestyle.
- Earn competitive compensation of 15.00/hr. with up to 2,900+ in bonuses.
- Experience the vibrant culture and growing job market in Brownsville.
- Benefit from comprehensive insurance coverage, including company-paid base employee medical coverage.
- Take advantage of our Paid Time Off Package, which includes sick leave, PTO, and 11 paid holidays.
- Plan for your future with a 401k that includes a company match.
- Advance your career in a supportive environment with ample growth opportunities.
- Access wellness resources and employee support programs.
- Make an impact in your work without cold calling, sales, or collection duties.
Key Responsibilities:
- Assist customers with basic inquiries via telephone, email, web chats, and written correspondence.
- Utilize our computerized system for tracking and troubleshooting customer inquiries.
- Provide timely and courteous responses using pre-scripted responses.
- Support clients in completing online applications and submitting them for processing.
- Maintain updated knowledge of client regulations and policies.
- Report any issues with the online system promptly.
Minimum Requirements:
- High School diploma or equivalent and at least 6 months of customer service experience.
- Fluency in spoken and written English.
- Able to work efficiently within established time frames.
- Excellent interpersonal skills with the ability to handle multiple tasks effectively.
- Regular and reliable attendance is required.
- Must participate in mandatory training.
- Willingness to work on-site, with remote options available only after one year of exemplary performance.
Maximus is an Equal Opportunity Employer.
For more details about job requirements and benefits, please contact our recruitment team.
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