125 Healthcare Services jobs in Chicago

We are currently seeking qualified and motivated professionals interested in joining our team in support of an upcoming federal contract (pending award). This position will play a key role in delivering high-quality services to our government client and will be contingent upon contract award.

As part of this project, you will support a federally funded initiative that provides essential medical readiness services-such as exams, screenings, dental care and preventive care-to individuals in remote or underserved areas. Services are delivered through a network of providers and mobile teams, with remote coordination and scheduling. The program ensures consistent access to care across dispersed populations and contributes to broader public service goals.

The Director, Clinical Services Operations will lead the operational and clinical execution of program services, ensuring alignment with contract requirements and clinical standards. This role will collaborate closely with internal teams to coordinate scheduling, logistics, and service delivery. The Director will monitor key performance metrics, drive process improvements, and serve as primary point of contact for client communications and reporting.

***Please note that this position is contingent upon bid award***

Essential Duties and Responsibilities:

- Lead the day-to-day operations to ensure compliance with the prime contract, all subsequent amendments, program business rules, as well as state and federal regulations.

- Develop and implement innovative methodologies, process improvements and corrective action plans to continually streamline and improve project operations, outcomes and quality.

- Develop clinical protocols based on regulations and best practices.

- Develop policies and procedures related to care, in accordance with state and federal requirements.

- Participate in the training and education of staff, and review assessments with clinicians to improve assessment outcomes.

- Provide direction and guidance to staff, individually and in teams, to achieve quality assurance goals.

- Manage multiple teams led by managers and/or supervisors including creating workforce and staffing plans and making hiring, firing, promotion and rewards decisions in accordance with guidelines.

Minimum Requirements

- Bachelor's degree in relevant field of study and 10+ years of relevant professional experience required.

- At least eight (8 years) of experience managing large, complex, healthcare or human services programs with government contracting required.

- Minimum of eight (8) years of clinical experience.

- Proven leadership in operational environments; multi-site experience preferred.

- Call center-style workflow experience preferred.

- Military service or occupational health background preferred.

- Travel expectations up to 10%.

- Per contact requirements, this position is open only to U.S. citizens.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at .

Minimum Salary

$

142,800.00

Maximum Salary

$

182,800.00

• Supervise and coordinate the daily activities of the environmental services team.
• Develop, implement, and monitor comprehensive cleaning schedules and procedures.
• Ensure compliance with all hospital infection control policies and procedures.
• Conduct regular inspections and quality assurance checks of cleaning services.
• Train, coach, and mentor environmental services staff.
• Manage inventory of cleaning supplies, equipment, and PPE.
• Oversee waste management and disposal processes according to regulations.
• Respond promptly to emergencies and special cleaning requests.
• Maintain detailed records of cleaning activities, staff performance, and inventory.
• Collaborate with other departments to ensure a clean and safe environment for all.

• High school diploma or equivalent; associate's degree or relevant certification preferred.
• Minimum of 3 years of experience in environmental services, with at least 1 year in a supervisory role.
• Experience in a healthcare or hospital setting is highly desirable.
• Knowledge of cleaning chemicals, equipment, and infection control principles.
• Strong leadership, communication, and interpersonal skills.
• Ability to manage time effectively and prioritize tasks.
• Proficiency in using cleaning equipment and maintaining it.
• Understanding of OSHA and other relevant safety regulations.
• Physical ability to perform cleaning tasks and lift moderately heavy items.
• Commitment to maintaining a safe and sanitary environment.

• Lead, train, and supervise a team of Environmental Services Technicians, ensuring adherence to all protocols and standards.
• Develop and implement effective cleaning schedules and procedures for patient rooms, common areas, operating rooms, labs, and administrative offices.
• Monitor and maintain inventory of cleaning supplies, equipment, and personal protective equipment (PPE), ensuring adequate stock levels.
• Conduct regular inspections of work areas to ensure compliance with infection control policies and regulatory requirements (e.g., JCAHO, OSHA).
• Respond promptly to emergencies and spills, implementing appropriate cleanup and decontamination procedures.
• Operate and maintain specialized cleaning equipment, including floor scrubbers, extractors, and disinfectors.
• Educate staff on proper cleaning techniques, hazardous material handling, and waste disposal procedures.
• Collaborate with facility management, nursing staff, and infection control practitioners to address specific cleaning needs and concerns.
• Maintain detailed records of cleaning activities, inspections, training, and supply usage.
• Foster a safe and positive work environment for the EVS team, promoting teamwork and professional development.

• High school diploma or GED required; Associate's degree or vocational training in a related field is a plus.
• Minimum of 3 years of experience in environmental services, housekeeping, or custodial services, preferably within a healthcare or similar high-stakes environment.
• Proven experience in a supervisory or lead role, demonstrating strong leadership and team management skills.
• In-depth knowledge of cleaning chemicals, disinfection techniques, and infection control principles.
• Familiarity with healthcare regulatory standards and best practices for sanitation.
• Proficiency in operating and maintaining various types of cleaning equipment.
• Excellent understanding of safety protocols, including proper handling of hazardous materials and waste disposal.
• Strong communication, organizational, and problem-solving skills.
• Ability to work flexible hours, including evenings, weekends, and holidays as needed.
• Physical stamina to perform demanding tasks in a fast-paced environment.
• CPR and First Aid certification is preferred.

Note: Please apply to this posting if you have at least one year of professional experience as a nurse in the Operating Room.

Northwestern Memorial Hospital offers the culture, technology, training, and support that nurses need to deliver excellent care in a state-of-the-art facility. Nurses in our Operating Room are expected to both circulate and scrub in a variety of surgical cases. Our various surgical service lines perform more than 33,000 cases annually and include top talent. Our multidisciplinary teams work together to value each individual's contribution to optimize positive patient outcomes.

Prentice OR service lines include:

• Gynecology
• Plastics
• Robotic surgery
• Breast

Northwestern Memorial Hospital has 60+ operating rooms.

• Prentice Women's Hospital – Focusing on women's health (gyne, breast, plastics, and robotics).

Northwestern Memorial Hospital is certified as a Level I trauma center and stroke center and offers high-quality specialty emergency and trauma services.

OR Scheduling and Call Requirements:

• Team members will rotate onto the weekend and be required to take call on holidays.
• You will be required to take call with a 30-minute response time. Call requirement of hours in a six-week period.

Professional Growth:

• Tuition reimbursement and reimbursable professional development available.
• CNOR Certification is an expectation after two years of OR experience. Certification reimbursed by NMH through professional development funds.
• Professional development reimbursement: $1,000 Full-time/$00 Part-time per fiscal year.
• Tuition reimbursement: 10,000 Full-time/ 5,700 Part-time per fiscal year.
• Student loan repayment: Full-time employees eligible for 100 per month up to 10,000 lifetime maximum/Part-time employees eligible for 50 per month up to 5,000 lifetime maximum.

The Surgical Services Clinical Nursereflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The role of the professional clinical nurse is unique and essential to the care of the patient. The nurse demonstrates that unique and essential function through the framework for nursing practice.

Advocate:

• Practices in accordance with the patient-centered care model.
• Develops an individualized age-specific culturally sensitive nursing plan of care for the patient that is based on the nursing process.
• Incorporates the role of patient advocate into the plan of care.
• Uses a team approach to develop and achieve daily patient-centered individualized care goals.
• Acknowledges and values the contributions of the patient's significant others as an integral part of the plan of care.
• Identifies potential conflict situations and facilitates resolution using established communication channels.
• Promotes and strives to protect the health, safety and rights of the patient.
• Protects patients by maintaining a safe environment.
• Participate in research-related activities which includes evidence-based practice and quality improvement initiatives.
• Practices safe surgery specific post-operative care to include assessment, potential complications and discharge teaching.
• Identifies potential pre-anesthetic surgical risks factors.

Clinical Expert:

• Advances clinical expertise, as demonstrated through pursuit of informal and formal continuing education opportunities and obtaining specialty certification when eligible.
• Continuously enhances skills and abilities to ensure the highest quality patient care.
• Shares knowledge and expertise through educating team members, patients and students.
• Demonstrates critical thinking by integrating theoretical knowledge and expertise to pose relevant clinical questions when evidence and practice differ.
• Identifies priorities, sets realistic and measurable goals, prescribes and implements nursing interventions in a safe and timely manner.
• Develops and implements individualized education plans for patients and families using suitable instructional materials and methods
• Evaluates and documents the patients responses to nursing interventions in the health record and properly individualizes the plan of care based on the evaluation of findings.
• Identifies situations that require further intervention and escalates appropriately; consults appropriate experts and resources when needed.
• Participates in the formation, implementation and evaluation of team goals.
• Appropriately delegates and supervises. interventions to implement the plan of care.
• Conveys complete, timely and accurate information at hand off at the bedside or any hand off.
• Adheres to ethical standards of practice.
• Possess the knowledge to intervene in the event of a complication or undesired outcome.

Community Volunteer:

• Participates in one or more volunteer initiatives annually, Northwestern Memorial organized or on his/her own.

Compassionate:

• Consistently demonstrates interpersonal connections with patients and families from introduction through discharge.
• Proactively responds to patient concerns such as speaking to patients about possible/expected delays in plan of care.
• Treats patients, families, visitors and staff in a caring manner with respect and dignity.
• Facilities recovery and where appropriate helps ensure a peaceful death for patients.

Professionally Engaged:

• Is a member of a professional organization or participates on an Northwestern Memorial committee or taskforce at the hospital-wide, departmental, or unit level.
• Demonstrates accountability and collaborative practice with co-workers, other disciplines, and departments.
• Assumes responsibility for continued professional growth and education reflecting knowledge and understanding of current nursing practice.
• Serves as a community mentor for team members.
• Serves as a preceptor for new team members.
• Participates in the peer feedback process by conducting a constructive assessment and evaluation of peer performance.
• Works collaboratively with all hospital services to accomplish daily work and maintain an environment of excellence.
• Participates in the development of policies, procedures and systems to support safe and effective care and advance nursing practice at NMH through the Shared Leadership Process.
• Assumes personal responsibility for meeting internal (i.e. Best People profile, ELMs, CPR, and health requirements) and external regulatory and accreditation requirements.
• Identifies opportunities for innovation and quality improvement; participates in innovation projects and the quality improvement process, including unit based quality committees.
• Demonstrates accountability to Northwestern Memorial strategic, operational and fiscal goals.
• Exemplifies a professional image in appearance and communications.
• Maintains and advances the professional image of nursing and the practice of professional nursing through an ongoing analysis of resources: professional organizations, literature, electronic resources, etc.

AA/EOE.

Required:

• Graduate of an NLN accredited school/college of nursing.
• Baccalaureate degree in Nursing or higher.
• Current State of Illinois, Registered Professional Nurse license.
• Cardio-Pulmonary Resuscitation recognition (healthcare provider level) through the American Heart Association.
• Analytic ability (conceptual and quantitative).
• Oral, listening and written communication skills.
• Strong human relation skills to interact effectively and collaborate with others in difficult situations.
• Use of a keyboard to enter or retrieve data.

Preferred:

• Experience in specific clinical area.
• Nursing specialty certification, if eligible.

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events.