Clinical Support Representative

19381 West Chester, Pennsylvania Penn Medicine

Posted 15 days ago

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Job Description

**Description**
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
**Entity: Penn Primary Care and Penn Specialty Practices**
**Department: Westtown Internal Medicine**
**Location: Penn Medicine Westtown- 210 Willowbrook Ln**
**Hours: Full-Time**
**Job Summary:**
The Clinical Support Representative (CSR) supports the practice by performing clinical and administrative duties including assisting patients in exam rooms, updating documentation, and cleaning and sterilizing equipment.
Accountabilities:
· Patient Care Accountabilities:
Promptly rooms patients, using EMR to alert provider that patient is ready.
If requested by patients, act as chaperone / patient observer during appointments or procedures.
Assists patients as needed with walking, transfers, dressing, undressing, preparing for the exam; remains in exam room when necessary/requested.
Functions as a witness for procedural consents if required.
Responds appropriately to emergency/code situations.
· Clerical / Other Accountabilities:
Obtain and scan documents as appropriate and required for visit: test results, faxes, reports, notes, referrals, etc.
Completes medical forms and other requests for information as appropriate and required. Prepares and sends patient correspondence as required.
Assists clinical staff with the maintenance of patient education materials as needed.
Promptly performs call-backs as directed by provider and manager.
Provides patients with follow up care instructions as instructed by provider
· Environmental / Safety Accountabilities:
Adheres to universal body fluids precautions and infection control policies. Disposes of infectious waste properly. Promotes infection control by using appropriate hand washing techniques.
Ensures that the patient care areas are kept neat, orderly, well stocked and properly prepared.
Cleans and disinfects instruments and equipment according to protocols and checks that the instruments and equipment are in proper working order. Notifies Supervisor of malfunctions. Sets up equipment and instruments as per practice protocol.
Cleans and restocks equipment as needed. Authorized to access secured area to obtain items such as intravenous solutions and medication preparation supplies for the purpose of stocking and maintaining pars in the medication carts. Secures stock items in appropriate location.
CSRs, if applicable as per regulatory guidelines: Maintains medication storage closet inventory and security; checks expiration dates; removes outdated items.
· Other / Regulatory:
Ensures compliance with all applicable federal, state, and local regulatory standards (ex TJC, DOH, FDA, HIPAA, HCFA, DPW, LCGME, SCGME, etc.)
Flexible and readily adopts new processes and engages in practice operation changes.
· Performs duties in accordance with Penn Medicine and entity values, policies, and procedures
· Other duties as assigned to support the unit, department, entity, and health system organization
**Qualifications:**
· HS Diploma/GED (Required)
· Completion of an accredited Medical Assistant or Certified Nursing Assistant program (Preferred)
· 1+ years of Related Experience (Preferred)
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work
We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
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Clinical Support Representative

19381 West Chester, Pennsylvania Penn Medicine

Posted 16 days ago

Job Viewed

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Job Description

**Description**
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
**Entity: Clinical Care Associates**
**Department: Westtown Internal Medicine**
**Location: Kennett Square**
**Hours: Full-Time**
**Job Summary:**
The Clinical Support Representative (CSR) supports the practice by performing clinical and administrative duties including assisting patients in exam rooms, updating documentation, and cleaning and sterilizing equipment.
Accountabilities:
· Patient Care Accountabilities:
Promptly rooms patients, using EMR to alert provider that patient is ready.
If requested by patients, act as chaperone / patient observer during appointments or procedures.
Assists patients as needed with walking, transfers, dressing, undressing, preparing for the exam; remains in exam room when necessary/requested.
Functions as a witness for procedural consents if required.
Responds appropriately to emergency/code situations.
· Clerical / Other Accountabilities:
Obtain and scan documents as appropriate and required for visit: test results, faxes, reports, notes, referrals, etc.
Completes medical forms and other requests for information as appropriate and required. Prepares and sends patient correspondence as required.
Assists clinical staff with the maintenance of patient education materials as needed.
Promptly performs call-backs as directed by provider and manager.
Provides patients with follow up care instructions as instructed by provider
· Environmental / Safety Accountabilities:
Adheres to universal body fluids precautions and infection control policies. Disposes of infectious waste properly. Promotes infection control by using appropriate hand washing techniques.
Ensures that the patient care areas are kept neat, orderly, well stocked and properly prepared.
Cleans and disinfects instruments and equipment according to protocols and checks that the instruments and equipment are in proper working order. Notifies Supervisor of malfunctions. Sets up equipment and instruments as per practice protocol.
Cleans and restocks equipment as needed. Authorized to access secured area to obtain items such as intravenous solutions and medication preparation supplies for the purpose of stocking and maintaining pars in the medication carts. Secures stock items in appropriate location.
CSRs, if applicable as per regulatory guidelines: Maintains medication storage closet inventory and security; checks expiration dates; removes outdated items.
· Other / Regulatory:
Ensures compliance with all applicable federal, state, and local regulatory standards (ex TJC, DOH, FDA, HIPAA, HCFA, DPW, LCGME, SCGME, etc.)
Flexible and readily adopts new processes and engages in practice operation changes.
· Performs duties in accordance with Penn Medicine and entity values, policies, and procedures
· Other duties as assigned to support the unit, department, entity, and health system organization
**Qualifications:**
· HS Diploma/GED (Required)
· Completion of an accredited Medical Assistant or Certified Nursing Assistant program (Preferred)
· 1+ years of Related Experience (Preferred)
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work
We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
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Clinical Support Representative

19348 Kennett Square, Pennsylvania Penn Medicine

Posted 16 days ago

Job Viewed

Tap Again To Close

Job Description

**Description**
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
**Entity: Clinical Care Associates**
**Department: Kennett Family Practice**
**Location: Penn Family Medicine Kennett- 402 McFarlan Rd**
**Hours: Per Diem**
**JOB SUMMARY:**
The Clinical Support Representative (CSR) supports the practice by performing clinical and administrative duties including assisting patients in exam rooms, updating documentation, and cleaning and sterilizing equipment.
**ACCOUNTABILITES:**
- Patient Care Accountabilities: Promptly rooms patients, using EMR to alert provider that patient is ready. If requested by patients, act as chaperone / patient observer during appointments or procedures.
Assists patients as needed with walking, transfers, dressing, undressing, preparing for the exam; remains in exam room when necessary/requested. Functions as a witness for procedural consents if required.
Responds appropriately to emergency/code situations.
- Clerical / Other Accountabilities:
Obtain and scan documents as appropriate and required for visit: test results, faxes, reports, notes, referrals, etc.
Completes medical forms and other requests for information as appropriate and required.
Prepares and sends patient correspondence as required.
Assists clinical staff with the maintenance of patient education materials as needed.
Promptly performs call-backs as directed by provider and manager.
Provides patients with follow up care instructions as instructed by provider
- Environmental / Safety Accountabilities:
Adheres to universal body fluids precautions and infection control policies. Disposes of infectious waste properly. Promotes infection control by using appropriate hand washing techniques.
Ensures that the patient care areas are kept neat, orderly, well stocked and properly prepared.
Cleans and disinfects instruments and equipment according to protocols and checks that the instruments and equipment are in proper working order. Notifies Supervisor of malfunctions. Sets up equipment and instruments as per practice protocol.
Cleans and restocks equipment as needed. Authorized to access secured area to obtain items such as intravenous solutions and medication preparation supplies for the purpose of stocking and maintaining pars in the medication carts. Secures stock items in appropriate location.
CSRs, if applicable as per regulatory guidelines: Maintains medication storage closet inventory and security; checks expiration dates; removes outdated items.
- Other / Regulatory:
Ensures compliance with all applicable federal, state, and local regulatory standards (ex TJC, DOH, FDA, HIPAA, HCFA, DPW, LCGME, SCGME, etc.) Flexible and readily adopts new processes and engages in practice operation changes.
- Performs duties in accordance with Penn Medicine and entity values, policies, and procedures
- Other duties as assigned to support the unit, department, entity, and health system organization
**QUALIFICATIONS:**
- HS Diploma/GED (Required)
- Completion of an accredited Medical Assistant or Certified Nursing Assistant program (Preferred)
- 1+ years of Related Experience (Preferred)
- CPR Certification (Required)
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work
We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
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Clinical Support Representative

19348 Kennett Square, Pennsylvania Penn Medicine

Posted 16 days ago

Job Viewed

Tap Again To Close

Job Description

**Description**
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
**Entity:** Clinical Care Associates (CCA) - Penn Primary Care (PPC) and Penn Specialty Practices (PSP) of Penn Medicine Medical Group (PMMG)
**Department:** Kennett Family Practice
**Location:** Penn Family Medicine Kennett- 402 McFarlan Rd
**Hours:** Per Departmental Needs - Per Diem
Summary:
+ The Clinical Support Representative (CSR) supports the practice by performing clinical and administrative duties including assisting patients in exam rooms, updating documentation, and cleaning and sterilizing equipment.
Responsibilities:
+ Patient Care Accountabilities:
+ Promptly rooms patients, using EMR to alert provider that patient is ready.
+ If requested by patients, act as chaperone / patient observer during appointments or procedures.
+ Assists patients as needed with walking, transfers, dressing, undressing, preparing for the exam; remains in exam room when necessary/requested.
+ Functions as a witness for procedural consents if required.
+ Responds appropriately to emergency/code situations.
+ Clerical / Other Accountabilities:
+ Obtain and scan documents as appropriate and required for visit: test results, faxes, reports, notes, referrals, etc.
+ Completes medical forms and other requests for information as appropriate and required. Prepares and sends patient correspondence as required.
+ Assists clinical staff with the maintenance of patient education materials as needed.
+ Promptly performs call-backs as directed by provider and manager.
+ Provides patients with follow up care instructions as instructed by provider
+ Environmental / Safety Accountabilities:
+ Adheres to universal body fluids precautions and infection control policies. Disposes of infectious waste properly. Promotes infection control by using appropriate hand washing techniques.
+ Ensures that the patient care areas are kept neat, orderly, well stocked and properly prepared.
+ Cleans and disinfects instruments and equipment according to protocols and checks that the instruments and equipment are in proper working order. Notifies Supervisor of malfunctions. Sets up equipment and instruments as per practice protocol.
+ Cleans and restocks equipment as needed. Authorized to access secured area to obtain items such as intravenous solutions and medication preparation supplies for the purpose of stocking and maintaining pars in the medication carts. Secures stock items in appropriate location.
+ CSRs, if applicable as per regulatory guidelines: Maintains medication storage closet inventory and security; checks expiration dates; removes outdated items.
+ Other / Regulatory:
+ Ensures compliance with all applicable federal, state, and local regulatory standards (ex TJC, DOH, FDA, HIPAA, HCFA, DPW, LCGME, SCGME, etc.)
+ Flexible and readily adopts new processes and engages in practice operation changes.
+ Performs duties in accordance with Penn Medicine and entity values, policies, and procedures
+ Other duties as assigned to support the unit, department, entity, and health system organization
Credentials:
+ CPR (Required)
+ MA Certification or CNA license (Preferred)
Education or Equivalent Experience:
+ H.S. Diploma/GED (Required)
+ Completion of an accredited Medical Assistant or Certified Nursing Assistant program (Preferred)
+ 1+ years Related experience (Preferred)
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work
We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
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Pharmacy Technician- Clinical Support Services

19355 Malvern, Pennsylvania CVS Health

Posted today

Job Viewed

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Job Description

Pharmacy Technician Clinical Support Services

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

This is an onsite position located in Malvern, PA. Position Summary The Pharmacy Technician Clinical Support Services position is responsible for utilizing their clinical knowledge and excellent customer service skills to provide our patients with the smooth service and delivery of medication to their homes. You will make a difference by bringing your personal touch and clinical experiences that will support our patient's one on one care. Coram CVS/specialty infusion is a national leader in the home infusion field. As part of the team, you will have an important, uniquely rewarding role putting your Pharmacy Technician skills and experience to work in a closed-door practice setting.

Responsibilities:

  • Assist the pharmacist in obtaining authorization for pharmacy services as requested; validate insurance coverage and communication with patients by telephone
  • Gather information for the initial admission of new patients and review all new charts to ensure that all necessary nursing paperwork is included
  • Manage the schedule for patient deliveries, manage inventory, create and maintain supply templates in the pharmacy computer data base
  • Document all supply management activities in the patient medical record
  • Participate on call rotation as indicated by staffing and business needs

Required Qualifications:

  • Certification/licensed/registered pharmacy technician or as required by state law
  • Minimum 1 year of experience
  • Position is not remote, must be available to work onsite

Preferred Qualifications:

  • National Pharmacy Technician certification preferred
  • 2+ years of IV compounding experience

Education:

  • Verifiable High School diploma or GED is required

Anticipated Weekly Hours: 40

Time Type: Full time

Pay Range: The typical pay range for this role is: $17.00 - $31.30. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people. We take pride in our comprehensive and competitive mix of pay and benefits investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

  • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
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Pharmacy Technician- Clinical Support Services

19355 Malvern, Pennsylvania CVS Health

Posted 16 days ago

Job Viewed

Tap Again To Close

Job Description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
***This is an onsite position located in Malvern, PA***
**Position Summary**
The Pharmacy Technician - Clinical Support Services position is responsible for utilizing their clinical knowledge and excellent customer service skills to provide our patients with the smooth service and delivery of medication to their homes. You will make a difference by bringing your personal touch and clinical experiences that will support our patient's one on one care.
Coram CVS/specialty infusion is a national leader in the home infusion field. As part of the team, you will have an important, uniquely rewarding role putting your Pharmacy Technician skills and experience to work in a closed-door practice setting.
Responsibilities:
· Assist the pharmacist in obtaining authorization for pharmacy services as requested; validate insurance coverage and communication with patients by telephone
· Gather information for the initial admission of new patients and review all new charts to ensure that all necessary nursing paperwork is included
· Manage the schedule for patient deliveries, manage inventory, create and maintain supply templates in the pharmacy computer data base
· Document all supply management activities in the patient medical record
· Participate on call rotation as indicated by staffing and business needs
**Required Qualifications**
Certification/licensed/registered pharmacy technician or as required by state law
· Minimum 1 year of experience
Position is not remote, must be available to work onsite
**Preferred Qualifications**
National Pharmacy Technician certification preferred
2+ years of IV compounding experience
**Education**
Verifiable High School diploma or GED is required
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$17.00 - $31.30
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 11/24/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
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