51 Healthcare Support jobs in Palos Hills

Hourly Pay Range:
$19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

• Position: Medical Assistant/Patient Support Assistant
• Location: Skokie, IL
• Full Time/Part Time: FT
• Hours: Mon-Fri: M-F: Mon - Tues - Wed - Thurs 6:30a - 4:30pm
• Required Travel: Yes- Ashland Ave, Chicago, IL - On Thursdays

What you will do:

• Answer phones
• Schedule appointments
• Collect co-payments
• Complete patient registration
• Provide other administrative support to the physician practice
• Check in and check out patient
• Verify insurances
• Greet patients and escort them to exam room
• Document vital signs, allergies, medications and reason for office visit
• Provide front office support as needed
• Perform basic vitals like BP, height and weight
• Phlebotomy and injections may be required

What you will need:

• Education : High school diploma or equivalent work experience is required. Graduate of an accredited medical assisting program is preferred, but not required
• Certification : CPR certification through the American Heart Association required; Medical Assistant Certification (AMT or AAMA) is preferred, but not required
• Experience : One year of work experience required, previous experience working in a medical office (or related field) is preferred. On the job training is provided for those who do not have previous medical assistant training or experience

Benefits (For full time or part time positions):

• Premium pay for eligible employees
• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit .

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website ( ) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

Hourly Pay Range:

$19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

• Position: Medical Assistant/Patient Support Assistant
• Location: Glenview, IL
• Full Time/Part Time: FT
• Hours: Mon-Fri: M-F: 9:00 am- 6:00pm
• Rotating Weekend: No
• Required Travel: Yes

What you will do:

• Answer phones
• Schedule appointments
• Collect co-payments
• Complete patient registration
• Provide other administrative support to the physician practice
• Check in and check out patient
• Verify insurances
• Greet patients and escort them to exam room
• Document vital signs, allergies, medications and reason for office visit
• Provide front office support as needed
• Perform basic vitals like BP, height and weight
• Phlebotomy and injections may be required

What you will need:

• Education : High school diploma or equivalent work experience is required. Graduate of an accredited medical assisting program is preferred, but not required
• Certification : CPR certification through the American Heart Association required; Medical Assistant Certification (AMT or AAMA) is preferred, but not required
• Experience : One year of work experience required, previous experience working in a medical office (or related field) is preferred. On the job training is provided for those who do not have previous medical assistant training or experience

Benefits (For full time or part time positions):

• Premium pay for eligible employees
• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals ? Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) ? all recognized as Magnet hospitals for nursing excellence. For more information, visit

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website ( to better understand how Endeavor Health delivers on its mission to ?help everyone in our communities be their best.

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/NationalOrigin/Disability/Vets, VEVRRA Federal Contractor.

Join Our Global Payments Corporate Sales team where you will drive strategic client partnerships, ensuring business retention and growth in a dynamic, global environment.
As a Payments Sales Support Associate in the Global Payments Corporate Sales organization, you will provide sales support to Payments Sales Managers (PSMs) and Payments Client Managers (PCMs). This role is critical in ensuring the smooth expansion of our sales relationships and execution of our sales processes.
**Job responsibilities:**
+ Assist in the creation and customization of client presentations to support Sales initiatives
+ Conduct data analysis to provide insights and recommendations for client development strategies
+ Collaborate with sales teams to identify opportunities for client growth and engagement, document deal solutions and proposals, prepare materials for client presentations and negotiations
+ Support the development and maintenance of account plans, and assist in the preparation of documentation for account reviews and strategy sessions
+ Schedule and coordinate client calls and meetings for Sales, ensuring all logistics are handled efficiently
+ Prepare and distribute client briefings to relevant stakeholders before meetings, and document and distribute call reports capturing key discussion points and action items
+ Monitor and update the Sales pipeline, ensuring accurate and timely data entry
+ Track the progress of Sales opportunities and provide regular status updates to the Sales team
+ Identify potential bottlenecks in the sales process and suggest improvements
+ Operate with a risk-based mindset with strict adherence to compliance and controls
+ Ensure quality output of work product in accordance with brand and company standards
**Required qualifications, skills and capabilities:**
+ 2+ years of experience in a sales, client management, relationship management or related field
+ Strong organizational and multitasking skills with attention to detail
+ Excellent communication and interpersonal skills
+ Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and CRM software
+ Ability to analyze data and generate actionable insight
+ Self-motivated and able to work independently as well as part of a team
**Preferred qualifications, skills and capabilities:**
+ Payments Experience
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
**Base Pay/Salary**
Chicago,IL $95,000.00 - $120,000.00 / year

Join Our Global Payments Corporate Sales team where you will drive strategic client partnerships, ensuring business retention and growth in a dynamic, global environment.

As a Payments Sales Support Associate in the Global Payments Corporate Sales organization, you will provide sales support to Payments Sales Managers (PSMs) and Payments Client Managers (PCMs). This role is critical in ensuring the smooth expansion of our sales relationships and execution of our sales processes.

Job responsibilities:

• Assist in the creation and customization of client presentations to support Sales initiatives
• Conduct data analysis to provide insights and recommendations for client development strategies
• Collaborate with sales teams to identify opportunities for client growth and engagement, document deal solutions and proposals, prepare materials for client presentations and negotiations
• Support the development and maintenance of account plans, and assist in the preparation of documentation for account reviews and strategy sessions
• Schedule and coordinate client calls and meetings for Sales, ensuring all logistics are handled efficiently
• Prepare and distribute client briefings to relevant stakeholders before meetings, and document and distribute call reports capturing key discussion points and action items
• Monitor and update the Sales pipeline, ensuring accurate and timely data entry
• Track the progress of Sales opportunities and provide regular status updates to the Sales team
• Identify potential bottlenecks in the sales process and suggest improvements
• Operate with a risk-based mindset with strict adherence to compliance and controls
• Ensure quality output of work product in accordance with brand and company standards

Required qualifications, skills and capabilities:

• 2+ years of experience in a sales, client management, relationship management or related field
• Strong organizational and multitasking skills with attention to detail
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and CRM software
• Ability to analyze data and generate actionable insight
• Self-motivated and able to work independently as well as part of a team

Preferred qualifications, skills and capabilities:

• Payments Experience

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Base Pay/Salary
Chicago,IL $95,000.00 - $120,000.00 / year

Hourly Pay Range:
$19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

• Position: Medical Assistant/Patient Support Assistant
• Location: Skokie, IL
• Full Time
• Hours: Mon-Fri: M-F: Between 7:00 am- 6:00pm
• Required Travel: Yes, Evanston

What you will do:

• Answer phones
• Schedule appointments
• Collect co-payments
• Complete patient registration
• Provide other administrative support to the physician practice
• Check in and check out patient
• Verify insurances
• Greet patients and escort them to exam room
• Document vital signs, allergies, medications and reason for office visit
• Provide front office support as needed
• Perform basic vitals like BP, height and weight
• Phlebotomy and injections may be required

What you will need:

• Education : High school diploma or equivalent work experience is required. Graduate of an accredited medical assisting program is preferred, but not required
• Certification : CPR certification through the American Heart Association required; Medical Assistant Certification (AMT or AAMA) is preferred, but not required
• Experience : One year of work experience required, previous experience working in a medical office (or related field) is preferred. On the job training is provided for those who do not have previous medical assistant training or experience

Benefits (For full time or part time positions):

• Premium pay for eligible employees
• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit .

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website ( ) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

Hourly Pay Range:
$19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

• Position: Medical Assistant/Patient Support Assistant
• Location: Skokie, IL
• Full Time
• Hours: Mon-Fri: M-F: Between 7:00 am- 6:00pm
• Required Travel: Yes, Evanston

What you will do:

• Answer phones
• Schedule appointments
• Collect co-payments
• Complete patient registration
• Provide other administrative support to the physician practice
• Check in and check out patient
• Verify insurances
• Greet patients and escort them to exam room
• Document vital signs, allergies, medications and reason for office visit
• Provide front office support as needed
• Perform basic vitals like BP, height and weight
• Phlebotomy and injections may be required

What you will need:

• Education : High school diploma or equivalent work experience is required. Graduate of an accredited medical assisting program is preferred, but not required
• Certification : CPR certification through the American Heart Association required; Medical Assistant Certification (AMT or AAMA) is preferred, but not required
• Experience : One year of work experience required, previous experience working in a medical office (or related field) is preferred. On the job training is provided for those who do not have previous medical assistant training or experience

Benefits (For full time or part time positions):

• Premium pay for eligible employees
• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit . When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential. Please explore our website ( ) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best". Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information. Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all. EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor. Endeavor Health

Hourly Pay Range:

$18.38 - $26.65 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Patient Support Assistant - Family Medicine

Position Highlights:

• Position: Patient Support Assistant
• Location: Niles, IL
• Full Time/Part Time: Full Time
• Hours: Day Shift

• Required Travel: Travel to other sites based upon department need

What you will do:

• Answer all incoming telephone calls from patients, physicians, and other departments and handle each as appropriate in accordance with NorthShore telephone customer service standards and practice protocols including documenting in Epic telephone encounters
• Utilize Epic to schedule and register all new, established, and post-procedure patients in accordance with patient and physician preferences, physician availability, and practice protocols
• Obtain prior authorization for procedures
• Review provider templates
• Provide other administrative support under the direction of the Physicians and Practice Manager

What you will need:

• Education: High school diploma or equivalent work experience is required. Graduate of an accredited medical assisting program is preferred, but not required.
• Certification: N/A
• Experience: 1 - 2 years in an administrative/customer service position, EPIC knowledge and experience preferred. Enjoy working at a fast past with the capacity to multi-task, displays flexibility, and takes initiative
• Unique or Preferred Skills: N/A

Benefits (For full time or part time positions):

• Premium pay for eligible employees
• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website ( to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

#ZRC

Hourly Pay Range:
$18.38 - $26.65 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Patient Support Assistant - Family Medicine

Position Highlights:

• Position: Patient Support Assistant
• Location: Niles, IL
• Full Time/Part Time: Full Time
• Hours: Day Shift

• Required Travel: Travel to other sites based upon department need

What you will do:

• Answer all incoming telephone calls from patients, physicians, and other departments and handle each as appropriate in accordance with NorthShore telephone customer service standards and practice protocols including documenting in Epic telephone encounters
• Utilize Epic to schedule and register all new, established, and post-procedure patients in accordance with patient and physician preferences, physician availability, and practice protocols
• Obtain prior authorization for procedures
• Review provider templates
• Provide other administrative support under the direction of the Physicians and Practice Manager

What you will need:

• Education: High school diploma or equivalent work experience is required. Graduate of an accredited medical assisting program is preferred, but not required.
• Certification: N/A
• Experience: 1 - 2 years in an administrative/customer service position, EPIC knowledge and experience preferred. Enjoy working at a fast past with the capacity to multi-task, displays flexibility, and takes initiative
• Unique or Preferred Skills: N/A

Benefits (For full time or part time positions):

• Premium pay for eligible employees
• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website ( to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

#ZRC

As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma get their medicines to the people who need them. We help customers gain insight and access to their markets and ultimately demonstrate their product's value to payers, physicians and patients. A significant part of our business is acting as the biopharma's sales force to physicians or providing nurses to educate patients or prescribers. With the right experience, you can help deliver medical breakthroughs in the real world.
**Position Summary:**
AllCare Plus Pharmacy, an IQVIA company, is seeking a Care Manager! Responsibilities will vary by program and its lifecycle. Care Manager's may be responsible for contacting insurance companies to obtain correct eligibility information, perform benefit investigations, copay assistance and check prior authorization and/or appeal status. Care Managers may also be responsible for directly contacting patients and/or providers to evaluate eligibility for assistance programs and/or varied adherence support. This is a **remote** position.
**Hours:** Must be available for an 8 hour shift between 8am-8pm EST
**Salary:** $23/hr
_The information contained herein is intended to be an accurate reflection of the duties and responsibilities of the individuals assigned to this position. They are not intended to be an exhaustive list of the skills and abilities required to do the job. AllCare Plus Pharmacy reserves the right to revise the job or to require that other or different tasks be performed as assigned._
**Primary Responsibilities:**
+ Perform outbound calls to obtain appropriate information and document accurately
+ Responsible for answering in-bound calls and assisting customers with pharmacy related services
+ Maintain strict professionalism in all communication methods while providing efficient, courteous, and friendly service
+ Contact insurance companies for benefit investigation and coverage eligibility
+ Provide prior authorizations and appeals support
+ Assist patients with the enrollment process for manufacturer and non-profit organization copay assistance programs
+ Update job knowledge by participating in educational opportunities and training activities. Work efficiently both individually and within a team to accomplish required tasks
+ Maintain and improve quality results by adhering to standards and guidelines by meeting quality standards set forth by program KPI's
+ Report ADE's according to program policy and guidelines Adhere to all HIPAA guidelines May assist with onboarding new employees
**Required Qualifications:**
+ To be eligible for this position, you must reside in the same country where the job is located.
+ High School Diploma or equivalent, some college preferred
+ Minimum one year experience in medical billing, reimbursement, insurance verification, or similar related medical office experience
+ Previous data entry experience (minimum three months) and ability to type 30wpm+ Able to demonstrate high attention to detail in work
+ Must be computer savvy, to include navigating multiple computer tabs, monitors and applications
+ Advanced ability/knowledge of all Microsoft Suite programs (Teams, Word, Excel, Outlook, etc) and soft phone systems (WebEx, Mitel, Shoretel, etc.)
+ Exceptional communication skills, both written and verbal
+ Able to work in a virtual team environment by being available and responsive during working hours
+ Excellent follow through This is a remote position.
+ Employees must have a private workspace free of distraction to adhere to HIPAA compliance/guidelines.
+ Workspace must include internet plug-in accessibility. Wi-fi connectivity is not permitted.
**Preferred Qualifications:**
+ Previous experience in Patient Support Services (Hub)
+ Previous Customer Service experience in the healthcare field
+ Bilingual
**Professional Competencies:**
**Business Skills and Knowledge**
+ **General Management -** Demonstrate analytic and problem solving skills, and understand the impact of individual decisions on other parts of the organization and the environment.
+ **Quality improvement -** Application of techniques that continually improve the quality of care provided, patient safety, organizational performance, and the financial health of the organization.
**Knowledge of the Health Care Environment**
+ **Health Care Systems and Organizations -** Demonstrate an understanding of how the various components of the health care system is organized and financed, and how they interact to deliver medical and health care.
+ **The Patient's Perspective -** Understand the patient experience, demonstrate a commitment to patients' rights and responsibilities, and ensure that the organization provides a safe environment for patients and their families.
**Communication and Relationship Management**
+ **Relationship Management -** The ability to build and maintain relationships with internal as well as external stakeholders that are anchored in trust and where decision-making is shared.
+ **Communication Skills -** Be able to utilize verbal, written and presentation skills to communicate an organization's mission, vision, values and priorities to diverse audiences.
+ **Professionalism -** The ability to align personal and organizational conduct with ethical and professional standards that include a responsibility to the patient and community, a service orientation, and a commitment to lifelong learning and improvement.
#LI-CES
#LI-DNP
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. potential base pay range for this role is $22.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled