What Jobs are available for Healthcare Worker in Hartford?

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**A Great Place to Work** :
Preferred Professional Services (PPS) is a proud affiliate of National Health Care Associates, a growing network of more than 35 short-term rehabilitation and long-term care centers that touch the lives of thousands of families throughout the Northeast.
We have per diem shifts available now in our Long-Term Care and Rehab Facilities!
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**What You'll Do:**
As the Assistant Director of Nursing, you will work closely with the Director of Nursing to set and achieve clinical program objectives aligned with our mission. Your leadership will contribute to the enhancement of our care standards, resident well-being and the culture of our facility.
The Assistant Director of Nursing facilitates the implementation of the care delivery model and is responsible for the daily clinical operations of the center including compliance, coordination of care and ensuring patient and family satisfaction. In the absence of the Director of Nursing, the Assistant Director assumes all responsibilities and duties of the Director position.
**Key Responsibilities:**
+ Oversee nursing operations, including staffing, training, and quality assurance
+ Lead, mentor, and inspire a team of nurses and healthcare professionals
+ Support the development and implementation of care plans and protocols
+ Collaborate with the interdisciplinary team to optimize resident care
+ Serve as operational liaison between the nursing units and the
+ Director of Nursing Ensure the delivery of exceptional care to our residents
+ Participate in quality assurance monitoring and ensure compliance to regulatory standards
+ Drive a culture of continuous improvement and innovation in nursing care
If you are a visionary nursing leader with a passion for transforming healthcare, consider this exceptional Assistant Director of Nursing opportunity! Drive excellence locally and across the long-term care industry in an organization where your expertise and dedication are valued and appreciated.
**-**
**What We Offer:**
+ All shifts available now including per diem & temp-to-hire!
+ Competitive hourly rates and shift differentials
+ Weekly Pay
+ Comprehensive training and mentorship
+ Opportunities for professional growth and development
+ Supportive and collaborative work environment
+ The chance to make a meaningful difference in the lives of our residents
**-**
**What You'll Bring:**
**Qualifications of an Assistant Director of Nursing include:**
+ Valid state RN nursing license
+ Advanced degree or certification preferred
+ Commitment to resident-centered care and excellence in healthcare delivery
+ Visionary mindset with a focus on innovation and quality improvement
+ Compassionate and empathetic approach to patient care Interest in the nursing needs of the aged and the chronically ill with the ability to work with both
+ Strong clinical, leadership, organizational, and decision-making skills
+ Experience in a nursing leadership role in a Long-Term Care or similar healthcare setting preferred
+ Excellent communication and interpersonal abilities
+ Ability to work effectively in a dynamic and fast-paced environment
**-**
**We Hire for Heart!**
National Health Care Associates (National) is proud to be a family-run organization since 1984. Like family, each of National's centers are unique but share common values: **Kindness, Service, Compassion and Excellence.** Today, our centers include more than 40 premier providers of short-term rehabilitation, skilled nursing, and post-hospital care including several named "Best Of" by US News & World Report. When you join the team at a National center, you join a team that provides life-changing care to thousands of patients, residents, and families in a Great Place to Work Certified environment.
_All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status._
**ID** _ _
**Location/Org Data : Name** _Preferred Professional Services (PPS) Agency_
**Category** _Nursing_
**Position Type** _Per Diem_

**Job Description**
This role requires an accomplished sales leader with a proven track record in both Account Management and new business development, combined with a deep understanding of the healthcare industry and its unique needs. The primary job duty is to sell CSS offerings to prospective and existing customers. Lead sales through forecasting, account resource allocation, account strategy, and planning. Develop solution proposals encompassing all aspects of the customer's service lifecycle. Participate in the development, presentation and sales of a value proposition. Negotiate pricing and contractual agreements to close the sale.
As a key member of our high-performing team, you will play a critical role in driving the rapid growth of Oracle's CSS business within large healthcare organizations. You will engage with senior healthcare executives and IT leaders to deliver tailored, value-driven solutions that support their digital transformation and customer success initiatives.
If you are a passionate sales leader with a deep understanding of the healthcare industry and a drive for results, we encourage you to apply and help us shape the future of customer success in healthcare.
**ABOUT CSS**
Oracle is the only provider of fully integrated technology solutions that span both infrastructure and applications. Today's businesses, however, need more than just the best technology solutions. They need a strategic partner to support sustained business growth. Oracle Customer Success Services (CSS) was created to help ensure the customer's ongoing success with our technology. CSS is completely integrated with Oracle's product development teams to help improve the value of the customer's cloud investment. CSS also trains and collaborates with implementers across Oracle's partner ecosystem to ensure the successful setup of Oracle technologies.
**RESPONSIBILITIES**
+ **Sales Leadership & Strategy:** Lead the sales efforts to sell Oracle Customer Success Services (CSS) offerings to both prospective and existing Strategic Healthcare clients across North America. Develop and implement account strategies to drive revenue growth and client retention within large healthcare organizations.
+ **Account Management & Expansion:** Manage and expand relationships with key healthcare accounts, including hospitals, healthcare networks, and payer organizations. Identify opportunities for new business and expand existing contracts by introducing Oracle's comprehensive CSS portfolio.
+ **Solution Development & Proposal:** Work closely with customers to understand their unique healthcare challenges and digital transformation goals. Develop comprehensive solution proposals that align with the customer's service lifecycle and provide clear value to their business.
+ **Sales Execution & Forecasting:** Lead the sales process from initial engagement to contract negotiation and closure. Accurately forecast sales opportunities, manage account resources, and ensure timely and effective execution of sales strategies.
+ **Value Proposition & Negotiation:** Collaborate with internal teams to present and sell the value of Oracle's CSS offerings. Navigate complex pricing and contract negotiations, ensuring alignment with customer needs while driving Oracle's business objectives.
+ **Industry Knowledge & Thought Leadership:** Stay current on trends in the healthcare sector, including regulations, digital health technologies, and challenges faced by healthcare providers and payers. Provide insights and consultative advice to customers on best practices in healthcare IT and customer success.
+ Driving the implementation of CSS sales and marketing campaigns
+ Generating, maturing and following up on leads
+ Facilitating and nurturing Senior Management relationships to generate active sponsorship of Oracle
+ Work both independently and with Oracle's XLOB sales forces (SaaS, OCI, Application and Hardware) and key Partners to build pipeline and achieve sales quota
+ Create compelling, personalized CSS propositions for targeted prospects and customers
+ Become an authority in CSS Services, ensuring the team is seen as exemplars and advisors within Oracle
+ Provide accurate and timely sales forecasts and other information
+ Initiate demand generation and Marketing programs
+ Work with designated Partners as required
**ACCOUNTABILITIES**
Overview:
+ Achieve/exceed sales quota.
+ Achieve/exceed other objectives as agreed annually/quarterly.
+ Work with Sales Management to ensure targets are met and skills are developed.
In detail:
+ Create & maintain sufficient Pipeline to achieve quota.
+ Accurate completion of sales forecasts, activities and close plans ensuring corrective action is taken as the need arises.
+ Maintain accurate records of all sales activities and key contacts in the Account.
+ Ensure Sales Forecasting systems and reporting is accurate and maintained up to date.
+ Write proposals with input from all relevant expertise in compliance standards.
+ Ensure Account Plans are in place as required.
+ Obtain appropriate management approval for proposals where required.
+ Ensure the contracts are legally compliant and commercially viable in conjunction with Oracle Business Practices.
+ Identify, maintain and deploy an internal network of people who can support achievement of plans.
+ Create and communicate reference sites.
+ Development of an industry customer reference program.
+ Operate in line with Oracle US HR policies and procedures.
+ Attend, host and speak at appropriate events.
#LI-VC7
**Responsibilities**
**What we like to see:**
+ A professional with a technical Background (IT, Computer Science) Or with an economical background, with good technical understanding.
+ Has a shown sales record in the IT Industry.
+ Has at least 7+ years Sales experience in Products or Services, preferably in another US Company or a renowned IT company.
+ Has a good ratio of result-to-target over the past 5 years.
+ Has a high-reaching winner personality.
+ Ideally knows Oracle Products and Services.
**Highly Preferred qualifications:**
+ 8 years applicable experience including minimum 5 years of sales experience.
+ Oracle knowledge and/or knowledge of Oracle's competitors.
+ Has strong presentation, organization, coordination and negotiation skills.
+ Has good eye for business.
+ Works with setting priorities and creation of sales related business plans.
+ Easy to adapt to changes and to cultural differences.
+ Familiar with the culture of a US Company and follow its Business Ethics and Conducts.
+ Great teammate.
+ Fluent in English.
+ Willing to travel (50%).
+ Bachelor degree or equivalent experience.
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from: $113,100 to $185,100 per annum. May be eligible for equity. Eligible for commission with an estimated pay mix of 50/50.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC4
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

_This position is National Remote. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis, Virginia, Maryland, or Washington, D.C. area, you will be required to work in the office a minimum of four (4) days per week._
**Opportunities at Northern Light Health** , in strategic partnership with Optum. Whether you are looking for a role in a clinical setting or supporting those who provide care, we have opportunities for you to make a difference in the lives of those we serve. As a statewide health care system in Maine, we work to personalize and streamline health care for our communities. If the place for you is at a large medical center, a rural community practice or home care, you will find it here. Join our compassionate culture, enjoy meaningful benefits, and discover the meaning behind: **Caring. Connecting. Growing together.**
The **Clinical Decision Support (CDS) Informaticist** is a strategic contributor to advancing informed clinical decision-making through robust CDS solutions. Leveraging critical thinking and the principles of the 5 Rights of CDS, this role focuses on delivering the right information to the right person, in the right format, through the right channel, at the right time - ensuring clarity, relevance, and impact in every intervention. Collaboration with cross-functional teams is essential to optimize workflows, support evidence-based practice, and improve patient outcomes.
This position is full time. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 4:30pm. It may be necessary, given the business need, to work occasional overtime.
We offer 2 to 4 weeks of on-the-job training. The hours during training will be 8:00am to 4:30pm, Monday - Friday.
**Primary Responsibilities:**
+ Apply advanced critical thinking to evaluate clinical requirements and workflows, guiding thoughtful integration of CDS tools aligned with the 5 Rights framework
+ Partner with IT, clinical staff, and other teams to design, implement, and continuously refine CDS assets, including order sets/protocols, rules/alerts, and other CDS Interpret and analyze clinical data to generate actionable insights that support precision, safety, and efficiency in decision-making
+ Facilitate collaborative design sessions and feedback loops to create interventions with interdisciplinary teams, ensuring alignment with practice standards and user experience
+ Collaborate with clinical end users to analyze workflows as they relate to CDS and promote efficiency
+ Synthesize data from varied data sources to support continuous monitoring of outcomes and impact of CDS tools implemented in EHR
+ Navigate complexity and competing priorities with resilience and problem-solving acuity, addressing emergent needs while maintaining strategic focus on quality improvement
+ Bridge the gap between clinical and technical stakeholders by translating complex data, workflows, and requirements into clear, accessible language that supports informed decision-making and collaboration
+ Demonstrates consistent accountability for meeting timelines, delivering high-quality outputs, and adhering to organizational standards and expectations
+ Contribute to the development and execution of a standardized clinical decision support strategy across Market Performance Partners
+ Lead CDS-related projects as needed
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ Active Nursing License
+ 5+ years of healthcare experience with direct clinical exposure
+ CDS/Healthcare Informatics experience
+ Experience with CDS development, healthcare technology and/or EHR design/build
+ Understanding of clinical workflows and their integration with Health IT/CDS
+ Proficient in Microsoft 365 applications, including Teams, Excel, PowerPoint, and Outlook
+ Ability to work full time. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 4:30pm. It may be necessary, given the business need, to work occasional overtime.
**Preferred Qualifications:**
+ Full Flu vaccination are an essential job function of this role. Candidates located in states that mandate Flu booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation.
**Telecommuting Requirements:**
+ Ability to keep all company sensitive documents secure (if applicable)
+ Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
+ Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.
**Soft Skills:**
+ Ability to synthesize information from varied data sources, recognizing patterns and guiding nuanced decisions
+ Solid collaborative skills, promoting trust and transparency across remote and onsite teams
+ Comfort with tools that support project coordination and communication (Outlook, Excel, Teams, Zoom, etc.).
+ Clear, concise written and verbal communication tailored to clinical and technical audiences
+ Active listening and respectful engagement in virtual and in-person settings
+ Accountability to timelines, deliverables, and organizational standards
+ Able to work in a fast-paced environment, balancing multiple priorities while maintaining focus, accuracy, and responsiveness
+ Proven ability to collaborate with multidisciplinary teams and healthcare leadership
+ Demonstrated excellent verbal communication and presentation skills, with the ability to explain complex concepts to diverse audiences
+ Proven ability to lead change and actively contribute to process improvement efforts within healthcare environments
+ Proven to be self-directed and adaptable, with a commitment to continuous learning and improvement
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $58,800 - $105,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.
**_Application Deadline:_** _This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants._
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._

**Job Description**
Seeking a highly motivated and results-driven Sales Professional to join the Customer Success Services (CSS) team, specifically focusing on expanding and growing CSS offerings within Enterprise Healthcare Accounts across North America. This role requires an accomplished sales leader with a proven track record in both Account Management and new business development, combined with a deep understanding of the healthcare industry and its unique needs. The primary job duty is to sell CSS offerings to prospective and existing customers. Lead sales through forecasting, account resource allocation, account strategy, and planning. Develop solution proposals encompassing all aspects of the customer's service lifecycle. Participate in the development, presentation and sales of a value proposition. Negotiate pricing and contractual agreements to close the sale.
As a key member of our high-performing team, you will play a critical role in driving the rapid growth of Oracle's CSS business within large healthcare organizations. You will engage with senior healthcare executives and IT leaders to deliver tailored, value-driven solutions that support their digital transformation and customer success initiatives.
If you are a passionate sales leader with a deep understanding of the healthcare industry and a drive for results, we encourage you to apply and help us shape the future of customer success in healthcare. ation's services (e.g., maintenance and service contracts).
**ABOUT CSS**
Oracle is the only provider of fully integrated technology solutions that span both infrastructure and applications. Today's businesses, however, need more than just the best technology solutions. They need a strategic partner to support sustained business growth. Oracle Customer Success Services (CSS) was created to help ensure the customer's ongoing success with our technology. CSS is completely integrated with Oracle's product development teams to help improve the value of the customer's cloud investment. CSS also trains and collaborates with implementers across Oracle's partner ecosystem to ensure the successful setup of Oracle technologies.
**Sales Leadership & Strategy:** Lead the sales efforts to sell Oracle Customer Success Services (CSS) offerings to both prospective and existing Enterprise Healthcare clients across North America. Develop and implement account strategies to drive revenue growth and client retention within large healthcare organizations.
+ **Account Management & Expansion:** Manage and expand relationships with key healthcare accounts, including hospitals, healthcare networks, and payer organizations. Identify opportunities for new business and expand existing contracts by introducing Oracle's comprehensive CSS portfolio.
+ **Solution Development & Proposal:** Work closely with customers to understand their unique healthcare challenges and digital transformation goals. Develop comprehensive solution proposals that align with the customer's service lifecycle and provide clear value to their business.
+ **Sales Execution & Forecasting:** Lead the sales process from initial engagement to contract negotiation and closure. Accurately forecast sales opportunities, manage account resources, and ensure timely and effective execution of sales strategies.
+ **Value Proposition & Negotiation:** Collaborate with internal teams to present and sell the value of Oracle's CSS offerings. Navigate complex pricing and contract negotiations, ensuring alignment with customer needs while driving Oracle's business objectives.
+ **Industry Knowledge & Thought Leadership:** Stay current on trends in the healthcare sector, including regulations, digital health technologies, and challenges faced by healthcare providers and payers. Provide insights and consultative advice to customers on best practices in healthcare IT and customer success.
+ Driving the implementation of CSS sales and marketing campaigns
+ Generating, maturing and following up on leads
+ Facilitating and nurturing Senior Management relationships to generate active sponsorship of Oracle
+ Work both independently and with Oracle's XLOB sales forces (SaaS, OCI, Application and Hardware) and key Partners to build pipeline and achieve sales quota
+ Create compelling, personalized CSS propositions for targeted prospects and customers
+ Become an authority in CSS Services, ensuring the team is seen as exemplars and advisors within Oracle
+ Provide accurate and timely sales forecasts and other information
+ Initiate demand generation and Marketing programs
+ Work with designated Partners as required
**ACCOUNTABILITIES**
Overview:
+ Achieve/exceed sales quota.
+ Achieve/exceed other objectives as agreed annually/quarterly.
+ Work with Sales Management to ensure targets are met and skills are developed.
In detail:
+ Create & maintain sufficient Pipeline to achieve quota.
+ Accurate completion of sales forecasts, activities and close plans ensuring corrective action is taken as the need arises.
+ Maintain accurate records of all sales activities and key contacts in the Account.
+ Ensure Sales Forecasting systems and reporting is accurate and maintained up to date.
+ Write proposals with input from all relevant expertise in compliance standards.
+ Ensure Account Plans are in place as required.
+ Obtain appropriate management approval for proposals where required.
+ Ensure the contracts are legally compliant and commercially viable in conjunction with Oracle Business Practices.
+ Identify, maintain and deploy an internal network of people who can support achievement of plans.
+ Create and communicate reference sites.
+ Development of an industry customer reference program.
+ Operate in line with Oracle US HR policies and procedures.
+ Attend, host and speak at appropriate events.
**PREFERRED QUALIFICATIONS**
**Ideal:**
+ A professional with a technical Background (IT, Computer Science) Or with an economical background, with good technical understanding.
+ Has a shown sales record in the IT Industry.
+ Has at least 7+ years Sales experience in Products or Services, preferably in another US Company or a renowned IT company.
+ Has a good ratio of result-to-target over the past 5 years.
+ Has a high-reaching winner personality.
+ Ideally knows Oracle Products and Services.
**Must:**
+ 8 years applicable experience including minimum 5 years of sales experience.
+ Oracle knowledge and/or knowledge of Oracle's competitors.
+ Has strong presentation, organization, coordination and negotiation skills.
+ Has good eye for business.
+ Works with setting priorities and creation of sales related business plans.
+ Easy to adapt to changes and to cultural differences.
+ Familiar with the culture of a US Company and follow its Business Ethics and Conducts.
+ Great teammate.
+ Fluent in English.
+ Willing to travel (50%).
+ Bachelor degree or equivalent experience.
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from: $113,100 to $185,100 per annum. May be eligible for equity. Eligible for commission with an estimated pay mix of 50/50.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC4
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.
The Supervisor, Clinical Operations provides management and clinical oversight to a team of nurses providing assistance to customers and patients. This role oversees the recruitment and professional development of the clinical patient engagement team to ensure a positive and satisfactory experience for all customers. The Supervisor, Clinical Operations monitors nurse to patient contact quality and provides coaching as needed to ensure effective and accurate communication of all clinical information. This job ensures all interactions are within an acceptable standard of telephonic nursing and keeps an eye on the financial management of programs.
**_Responsibilities_**
+ Oversight and management of direct reports including but not limited to nursing staff
+ Oversight of daily clinical operations for patient access support contact center team members and provide daily support ensuring team members can perform job responsibilities.
+ Oversight and implementation of all program compliance activities, product training and adverse event/product quality complaint training.
+ Oversight of clinical training, coach, teach, train, and mentor team members while monitoring individual and team performance.
+ Create and maintain Standard Operating Procedures and work instructions specific to the program.
+ Coordinate and deliver recurring (weekly, monthly, and quarterly) reviews of program metrics / dashboards while proactively sharing results with internal and external senior leaders.
+ Assess / Test / Solution / Approve program changes including those related to Information Technology, platform upgrades, and modifications to program business rules.
+ Report system issues that can impact our client relationship management system (CRM) and/or productivity in a timely manner.
+ Manage employee scheduling/timecards in addition to standard HR responsibilities as a people leader.
+ Open job requisitions, conduct interviews, and provide personnel recommendations to senior leaders.
+ Coordinate with senior leadership and Advice and Counsel Center to determine appropriate corrective action, not limited to termination when applicable.
+ Continually monitor program adherence, quality, attendance, and address accordingly.
+ Report Non-Conformances in a timely manner.
+ Coordinate with fellow supervisors and collaborate with business partners to provide effective responses and resolutions to complex program related issues.
+ Conduct recurring development-based 1x1s with team members focused on both performance and goal setting.
+ Effectively manage time and independently prioritize work responsibilities to meet key deadlines.
+ Maintain regular contact with client/3rd party partners by leveraging excellent verbal and written communication skills.
+ Contribute to the building and presentation of business reviews to clients (either virtually or in-person).
+ Proactively seek and implement process efficiencies to reduce team manual work.
+ Host recurring (bi-weekly/monthly) team meetings to discuss updates, process changes, team SLAs/KPIs, QA, trends, etc.
+ Work well independently and in a team setting by collaborating across different departments.
+ Travel may be needed to perform your duties up to 25%.
**_Qualifications_**
+ Current, unrestricted Registered Nurse license, required.
+ BA, BS or equivalent experience in related field preferred.
+ 5 years of clinical experience, preferred.
+ Knowledge of program disease state, preferred.
+ Call center or telephonic nursing experience, preferred.
+ Previous leadership experience, preferred.
+ Basic health insurance reimbursement knowledge, preferred.
+ Strong communication, presentation, and time management skills.
+ Experience in conducting web-based meetings, preferred.
+ Commitment to the continued development of oneself and team members.
+ Advanced computer skills and proficiency in Microsoft Office including but not limited to Word (e.g. inserting tables, mail merge, tracking changes, updating headers and footers), Teams, Outlook, PowerPoint (e.g. updating slide layout, adding slides, adding & updating charts, and graphs, and updating themes), and preferred Excel capabilities including pivot tables, graphing, and basic formulas.
**_What is expected of you and others at this level_**
+ Coordinates and supervises the daily activities of operations or business staff
+ Administers and exercises policies and procedures
+ Ensures employees operate within guidelines
+ Decisions have a direct impact to work unit operations and customers
+ Frequently interacts with subordinates, customers, and peer groups at various management levels
+ Interactions normally involve information exchange and basic problem resolution
+ Consistently demonstrate Cardinal Health values (What we value):
+ Integrity - We hold ourselves to the highest ethical standard.
+ Accountable - We bring passion, determination, and grit to deliver on our commitments.
+ Inclusive - We embrace differences to drive the best outcomes.
+ Mission Driven - We serve the greater goal of healthcare.
+ Innovative - We develop new ways of thinking, operating, and serving customers.
+ Regularly practice the Cardinal Heath behaviors (The way we act):
+ Invites curiosity.
+ Builds partnerships.
+ Inspires commitment.
+ Develops self and others.
**_Training and Work Schedules:_**
+ Your new hire training will take place 8:00am-5:00pm CST the first week of employment, mandatory attendance is required.
+ This position is full-time (40 hours/week).
+ Employees are required to have flexibility to work a scheduled shift of Monday-Friday, 8:00am- 5:00pm CST.
**_R_** **_emote Details:_**
All U.S. residents are eligible to apply to this position. You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following:
+ Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable.
+ Download speed of 15Mbps (megabyte per second)
+ Upload speed of 5Mbps (megabyte per second)
+ Ping Rate Maximum of 30ms (milliseconds)
+ Hardwired to the router
+ Surge protector with Network Line Protection for CAH issued equipment
**Anticipated salary range:** $80,900-$115,500
**Bonus eligible: No**
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with myFlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 12/27/2025 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (

•    America's 'Most Loved Workplaces' by Newsweek
•    Major holidays off! 
•    No prior healthcare experience required, on the job, paid 12 weeks of training to become nationally certified. Upon certification receive a pay increase & promotion
•    70,000+ dedicated employees, 200,000+ patients, 2,600+ dialysis centers, 350+ research sites across North America
•    Largest provider of renal care products and services in the nation, including state-of-the-art dialysis machines, dialyzers and pharmaceuticals, and we are home to the country's largest renal specialty laboratories
•    Great for Nursing Assistants , CNA , Phlebotomist !

• NO SUNDAYS OR OVERNIGHTS!

PURPOSE AND SCOPE:

Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with organization policies, procedures, and training and in compliance with regulations set forth by the corporation, state, and federal agencies. Responsible for the setup and operation of hemodialysis machines. Assist in the maintenance of a safe and clean working environment. Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the organization Quality Enhancement Goals (QEP).

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Patient Related

Education:

• Assist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access.

Treatment:

• Welcome assigned patients and inquire as to their wellbeing since their last treatment.
• Evaluate vascular access for patency, perform vascular access cannulation, and perform administration of heparin as delegated or as allowed by state law.
• Obtain necessary pre and post treatment vital signs and weight and perform vascular access evaluation pre- treatment
• Initiate dialysis treatment according to prescribed orders including blood flow (QB) and dialysate flow (QD).   
• Evaluate intradialytic problems and provide intervention as prescribed by physician order or as directed.
• Monitor patients’ response to dialysis therapy. 
• Obtain vital signs prior to reinfusion; perform all relevant functions necessary for the discontinuation of treatment - document.
• Discontinue dialysis treatment according to established procedures and evaluate patient prior to termination of venous access - standing & sitting blood pressure
• Obtain Hemostasis and apply appropriate dressings.   
• Evaluate the patient prior to discharge.
• Perform and record Pre and Post dialysis evaluation, weight, and vital signs with initial identification   
• Responsible for calculating and entry of individual patients’ dialysis machine programming for Ultrafiltration (UF) goal; treatment time; and UF modeling as prescribed.   
• Responsible for ensuring appropriate safety alarms are enabled, including Narrow Venous Limits, (NVL) 160.   
• Record accurate and timely information regarding vital signs and treatment parameters onto the Hemodialysis Treatment Sheet with initial identification   
• Responsible for accurate documentation of information related to patient treatment including completion of Hemodialysis Treatment Sheet and, if applicable, progress notes.   
• Report any significant information and/or change in patient condition directly to the registered nurse or supervisor.   
• Observe patient and conduct machine safety checks according to facility policy. Report any change or unusual findings to the registered nurse or supervisor.  
• Perform and document any intervention for unusual patient status and document patients' response to intervention.
• Evaluate patients’ vascular access during treatment including arterial and venous monitoring pressures, provide appropriate intervention as needed, document and report any unusual findings to the registered nurse or supervisor.
• Obtain all prescribed laboratory testing and prepare specimens for collection.   
• Ensure that all blood spills are immediately cleaned with appropriate disinfectant according to facility policy.   
• Prepare, organize, and efficiently utilize supplies and equipment to prevent wastage.   
• Monitors patients performing self-care under the supervision of RN.

Staff Related

• Assists in training of applicable direct patient care staff on appropriate programs under the supervision of a nurse.

Education/Communication:

• Follows all organization business policies, procedures and systems incorporated into training, including compliance with ethical business practices

• Maintain environmental integrity and aesthetics - ensure all areas are safe and clean.
• Clean and disinfect dialysis machine surface, chair, equipment, and surrounding area between treatments according to facility policy.
• Conduct all tasks necessary for preparation for dialysis treatment and document where appropriate and perform all required pretreatment dialysis machine alarm testing including Pressure Holding (PHT).
• Initiate Solution Delivery System (SDS) system.

RECORD KEEPING:

• Complete and document ongoing participation in Continuous Quality Improvement (CQI) activities.
• Enters all treatment data into the designated clinical application in an accurate and timely manner.
• Review treatment sheets for completeness, ensure nursing signatures are documented, and ensure

omitted entries are completed or corrected by appropriate staff.

• Prepare initial patient chart for admission and compile paperwork for appropriate placement in chart.   
• Prepare/print lab requisitions for prescribed or stat Lab specimens according to laboratory destination.   
• Collect, label, appropriately prepare and store lab samples according required laboratory specifications.   
• Ensure collection of lab specimens by appropriate lab courier.

   

INFECTION CONTROL:

• Assists in collecting  information for infection control audits.   
• Supports staff and patient Adherence to infection control practices.   
• Follows infection control Policies and Procedures   
• Participates in and reinforces infection control education of patients and families under the direction of the CM or designee as allowed by state law.

   

TRANSITIONAL CARE UNIT:

• Follows all newly admitted patients through their first 4 weeks of dialysis and coordinating their transitional dialysis care   
• Reinforces all education and care related matters as it relates to the new patient as allowed by state law
• Liaisons with appropriate FKC staff members to provide the best patient experience including making sure all disciplines are scheduled to see patient according to plan.   
• Assists in assuring patient understanding or home dialysis products, benefits of home and how home dialysis can work for them.   
• Sets and preforms a treatment on all machines used in the transitional care unit.
• Assist in assuring patient understanding of treatment options including demonstration of the peritoneal dialysis set-up.
• Assists with coordination of transition to patient’s modality choice.   
• Assists with supply ordering and inventory for TCU   

PHYSICAL DEMANDS AND WORKING CONDITIONS:

• The physical demands and work environment characteristics described here are representative of those an employee

encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable

individuals with disabilities to perform the essential functions.

• Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the

Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable

accommodations can be made.

• Day to day work includes desk and personal computer work and interaction with patients, facility staff, and physicians. The position requires travel between assigned facilities and various locations within the community. Travel to regional, Business Unit and Corporate meetings may be required.
• The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials  
• The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation. Equipment aids and/or coworkers may provide assistance. This position requires frequent, prolonged periods of standing and the employee must be able to bend over. The employee may occasionally be required to push and/or pull equipment, exerting up to 15 pounds of force. The employee may be required to lift and to lower solutions on a frequent basis of up to 30 lbs., and on an occasional lift basis up to 40 lbs., as high as 5 feet. There is a two-person assist program and "material assist” devices for the heavier items.

EDUCATION AND LICENSES:

• High School diploma or G.E.D. required.
• Must meet Center for Medicaid/Medicare Services (CMS)-approved state and/or national certification requirements within the required state or CMS timeline.
• All appropriate state licensure, education, and training (if any) required.
• Demonstrated commitment to organization culture, values, and customer service standards

EXPERIENCE AND REQUIRED SKILLS :

• Previous patient care experience in a hospital setting or a related facility preferred.
• Continued employment is dependent on successful completion of the organization dialysis training program and successful completion of CPR certification.

ACKNOWLEDGEMENT:

I acknowledge that I have read and accepted this job description. I understand what is expected of me in this position, and I am able to perform the essential functions as outlined with or without reasonable accommodation. Furthermore, I understand that the duties and responsibilities listed in this job description are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. If I have any questions about duties and responsibilities not specified in this job description that I am asked to perform, I should discuss them with my immediate supervisor or my Human Resources representative.

Employee Name (Please Print)

Employee Signature

Date

ADDENDUM:

Home Therapies Program (Not Home Assist)

This list pertains to task performed in the Home Therapies program under the direct supervision of the Home Therapies registered nurse (HT RN)  and in compliance with state laws.

• May assist HT RN on Home Visit as directed   
• Reinforces PD/HHD patient education under supervision of HT Registered Nurse as permitted under state law   
• Schedules and contacts patients regarding appointments   
• Weigh patient and obtain vital signs   
• Collect patient’s treatment records and review for completion. Notify RN of incomplete / missing records.
• Cleaning and prepping treatment room; preparing charts prior to clinic visit   
• Preparing lab tubes and requisitions & assisting with lab draw days both pre and post draw (PCT certified phlebotomy or per state regulations)   
• Clerical duties as assigned (faxing, mailing to physician offices etc.)   
• Set-up of the home hemodialysis machine and PD Cycler   
• Assist with exit site care when directed by HT RN   
• Warm dialysate solution when directed by the HT RN   
• Obtain home hemodialysis water and dialysate samples and process for testing as directed by HT RN
• Creates and sends patient reminders (supply inventory for order, Kt/V collection, bringing meds to clinic visit for review)   
• Prepare initial patient chart for admission. Complies and maintains medical records according to company policy and procedure and in compliance with all appropriate regulatory requirements   
• Maintains logs as directed and applicable
• Support patient registration and use of connected health
• Provide patient home support as indicated and permissible under state law and applicable regulations

Inventory of Home Program

• Maintains par levels of home department supplies   
• Files home patient packing slips/invoices   

Inventory for Patients

• Assists patient with supply management and contacting customer service   

Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.

EOE, disability/veterans

**Shift- Monday- Friday 8:30 am - 5:00 pm PST - or as business needs dictate -remote**
**_What Customer Service Operations contributes to Cardinal Health_**
Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.
Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution
**_Job Summary_**
The Representative II, Customer Service Operations processes orders for distribution centers and other internal customers in accordance to scheduling, demand planning and inventory. The Representative II administers orders in internal systems and responds to customer questions, clearly communicating delays, issues and resolutions. This job also processes non-routine orders, such as product samples, and ensures that special requirements are included in an order.
This position specializes in new patient care on the customer service team.
**_Responsibilities_**
+ Processes routine customer orders according to established demand plans, schedules and lead times using SAP and other internal systems. Enters all necessary order information, reviews order contents, and ensures that orders are closed once completed.
+ Responds to inquiries from internal customers, such as Distribution Centers, regarding order tracking information as well as on-hold, back order and high priority statuses.
+ Identifies and communicates resolutions to order delays, missing information, and product availability based on customer profiles.
+ Uses dashboards and reporting from internal systems to identify causes of order issues, such as lack of inventory or invalid measures or requirements in the order. Creates visuals and conducts analyses as necessary to understand and communicate order data and issues.
+ Coordinates with a variety of internal stakeholders, including Planners and externally facing Customer Service Representatives, regarding customer issues.
+ For international shipping and in cases of special-order requirements, coordinates with Quality and Global Trade teams in order to ensure compliance of orders.
+ Processes orders for product samples and trials, coordinating with Marketing teams as necessary to understand the purpose and requirements of the samples.
**_Qualifications_**
+ 1-3 years of experience, preferred
+ High School Diploma, GED or equivalent work experience, preferred
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
**Anticipated hourly range:** $15.75 per hour -$18.50 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with myFlexPa _y_
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 11/21/2025 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (

**Our mission** is to provide immediate, personalized clinical support-whether it's a moment of crisis, clinical consultation, or a step towards lasting change. Our mission is to be responsive, collaborative, and impactful with each connection.
As a Behavioral Licensed Clinician on our 24/7 Clinical Support Team, you will deliver expert, compassionate care across a wide spectrum of behavioral health needs, and especially members with autism and their families.
This team is designed to ensure continuity-each Behavioral Licensed Clinician remains with the member throughout their journey, becoming a trusted clinical partner. While every team member supports various clinical populations and needs, we value and will leverage subject matter expertise in the development of training, curriculum, and clinical consultation. You'll be called on to bring depth into your areas of specialization while remaining flexible and responsive across all cases.
The successful candidate will have demonstrated clinical excellence with mental health, most particularly regarding autism, as well as substance use disorders, crisis call work, and case management with a passion to deliver a service experience that exceeds the member's or provider's expectation. The team works in a fast-paced environment, on a queue, taking telephonic calls in the moment, balanced with scheduled calendar appointments. The team operates 24/7/365 in support of the full organization.
**Duties and Responsibilities**
+ Serve as a consistent clinical point of contact for each member through every stage of their wellness journey
+ Assess members' immediate risk and clinical needs using evidence-based models and clinical acumen
+ Provide real-time crisis de-escalation, safety planning, and risk management
+ Identify biopsychosocial needs and collaborate with the member to determine solutions and next steps
+ Develop SMART goals that empower members to lead and maintain a healthy lifestyle
+ Assesses readiness to change and implements actions to assist members in moving through stages of change to reach their goals
+ Shepherd members to appropriate clinical care, treatment programs, and community resources
+ Incorporate a variety of modalities to educate members about benefit plans, coverage, and care navigation
+ Leverage an evidence-based specialized curriculum in a wide range of clinical areas that support our members' unique needs
+ Perform research and provide relevant educational or support resources tailored to the member's situation
+ Partner with internal colleagues to ensure timely follow-up, case collaboration, and seamless care transitions
+ Demonstrate agility in balancing real-time queue work with out-of-queue case management responsibilities
+ Exhibit diplomacy, empathy, and professionalism-even in difficult conversations or with resistant participants
+ Comply with HIPAA and uphold strict confidentiality and compliance standards while demonstrating sound clinical documentation practices
+ Able to manage multiple health records and systems to accurately document customer interactions and progress
+ Communicate effectively and succinctly in both verbal and written format
+ Perform other related duties incidental to the work described herein
**Qualifications**
+ Master's degree or PhD in a mental health field (e.g., Social Work, Counseling, Psychology).
+ Current independent clinical license (e.g., LCSW, LPC, LMFT, LPCC, PhD, PsyD, PMHNP)
+ Minimum 5 years of post-licensure experience as a behavioral health or substance use clinician
+ Specialized training or experience working with Autism Spectrum Disorder is preferred
+ Bi-lingual proficiency in Spanish is preferred
+ Demonstrated use of evidence-based approaches, including brief therapy, cognitive-behavioral therapy, and motivational interviewing
+ Experience working in or with managed care environments preferred
+ Experience with direct member communication (written and verbal), experience in telephonic counseling/coaching preferred
+ Required to obtain AAS Crisis Specialist Certification within the first year of employment
+ EAP (Employee Assistance Program) experience and CEAP certification preferred but not required
+ Strong clinical acumen, interpersonal communication skills, and comfort working in a dynamic and rapid pace environment
+ Proven administrative abilities, with strong computer and software application skills
**REQUIRED WORK HOURS:**
Full-time job with a minimum of forty hours per week. Shift days and times may vary due to business need. All staff schedules could include rotating shifts, weekends, and holiday time.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 65,600 - 109,400 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .
**About Evernorth Health Services**
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
_Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._
_If you require reasonable accommodation in completing the online application process, please email:_ _for support. Do not email_ _for an update on your application or to provide your resume as you will not receive a response._
_The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._
_Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances._

Our mission is to provide immediate, personalized clinical support-whether it's a moment of crisis, clinical consultation, or a step towards lasting change. Our mission is to be responsive, collaborative, and impactful with each connection.

As a Behavioral Licensed Clinician on our 24/7 Clinical Support Team, you will deliver expert, compassionate care across a wide spectrum of behavioral health needs, and especially members with autism and their families.

This team is designed to ensure continuity-each Behavioral Licensed Clinician remains with the member throughout their journey, becoming a trusted clinical partner. While every team member supports various clinical populations and needs, we value and will leverage subject matter expertise in the development of training, curriculum, and clinical consultation. You'll be called on to bring depth into your areas of specialization while remaining flexible and responsive across all cases.

The successful candidate will have demonstrated clinical excellence with mental health, most particularly regarding autism, as well as substance use disorders, crisis call work, and case management with a passion to deliver a service experience that exceeds the member's or provider's expectation. The team works in a fast-paced environment, on a queue, taking telephonic calls in the moment, balanced with scheduled calendar appointments. The team operates 24/7/365 in support of the full organization.

Duties and Responsibilities

• Serve as a consistent clinical point of contact for each member through every stage of their wellness journey
• Assess members' immediate risk and clinical needs using evidence-based models and clinical acumen
• Provide real-time crisis de-escalation, safety planning, and risk management
• Identify biopsychosocial needs and collaborate with the member to determine solutions and next steps
• Develop SMART goals that empower members to lead and maintain a healthy lifestyle
• Assesses readiness to change and implements actions to assist members in moving through stages of change to reach their goals
• Shepherd members to appropriate clinical care, treatment programs, and community resources
• Incorporate a variety of modalities to educate members about benefit plans, coverage, and care navigation
• Leverage an evidence-based specialized curriculum in a wide range of clinical areas that support our members' unique needs
• Perform research and provide relevant educational or support resources tailored to the member's situation
• Partner with internal colleagues to ensure timely follow-up, case collaboration, and seamless care transitions
• Demonstrate agility in balancing real-time queue work with out-of-queue case management responsibilities
• Exhibit diplomacy, empathy, and professionalism-even in difficult conversations or with resistant participants
• Comply with HIPAA and uphold strict confidentiality and compliance standards while demonstrating sound clinical documentation practices
• Able to manage multiple health records and systems to accurately document customer interactions and progress
• Communicate effectively and succinctly in both verbal and written format
• Perform other related duties incidental to the work described herein

Qualifications

• Master's degree or PhD in a mental health field (e.g., Social Work, Counseling, Psychology).
• Current independent clinical license (e.g., LCSW, LPC, LMFT, LPCC, PhD, PsyD, PMHNP)
• Minimum 5 years of post-licensure experience as a behavioral health or substance use clinician
• Specialized training or experience working with Autism Spectrum Disorder is preferred
• Bi-lingual proficiency in Spanish is preferred
• Demonstrated use of evidence-based approaches, including brief therapy, cognitive-behavioral therapy, and motivational interviewing
• Experience working in or with managed care environments preferred
• Experience with direct member communication (written and verbal), experience in telephonic counseling/coaching preferred
• Required to obtain AAS Crisis Specialist Certification within the first year of employment
• EAP (Employee Assistance Program) experience and CEAP certification preferred but not required
• Strong clinical acumen, interpersonal communication skills, and comfort working in a dynamic and rapid pace environment
• Proven administrative abilities, with strong computer and software application skills

REQUIRED WORK HOURS:

Full-time job with a minimum of forty hours per week. Shift days and times may vary due to business need. All staff schedules could include rotating shifts, weekends, and holiday time.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 65,600 - 109,400 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.