203 Healthcare Worker jobs in Hartford

**-**
**A Great Place to Work** :
Preferred Professional Services (PPS) is a proud affiliate of National Health Care Associates, a growing network of more than 35 short-term rehabilitation and long-term care centers that touch the lives of thousands of families throughout the Northeast.
We have per diem shifts available now in our Long-Term Care and Rehab Facilities!
**-**
**What You'll Do:**
As the Assistant Director of Nursing, you will work closely with the Director of Nursing to set and achieve clinical program objectives aligned with our mission. Your leadership will contribute to the enhancement of our care standards, resident well-being and the culture of our facility.
The Assistant Director of Nursing facilitates the implementation of the care delivery model and is responsible for the daily clinical operations of the center including compliance, coordination of care and ensuring patient and family satisfaction. In the absence of the Director of Nursing, the Assistant Director assumes all responsibilities and duties of the Director position.
**Key Responsibilities:**
+ Oversee nursing operations, including staffing, training, and quality assurance
+ Lead, mentor, and inspire a team of nurses and healthcare professionals
+ Support the development and implementation of care plans and protocols
+ Collaborate with the interdisciplinary team to optimize resident care
+ Serve as operational liaison between the nursing units and the
+ Director of Nursing Ensure the delivery of exceptional care to our residents
+ Participate in quality assurance monitoring and ensure compliance to regulatory standards
+ Drive a culture of continuous improvement and innovation in nursing care
If you are a visionary nursing leader with a passion for transforming healthcare, consider this exceptional Assistant Director of Nursing opportunity! Drive excellence locally and across the long-term care industry in an organization where your expertise and dedication are valued and appreciated.
**-**
**What We Offer:**
+ All shifts available now including per diem & temp-to-hire!
+ Competitive hourly rates and shift differentials
+ Weekly Pay
+ Comprehensive training and mentorship
+ Opportunities for professional growth and development
+ Supportive and collaborative work environment
+ The chance to make a meaningful difference in the lives of our residents
**-**
**What You'll Bring:**
**Qualifications of an Assistant Director of Nursing include:**
+ Valid state RN nursing license
+ Advanced degree or certification preferred
+ Commitment to resident-centered care and excellence in healthcare delivery
+ Visionary mindset with a focus on innovation and quality improvement
+ Compassionate and empathetic approach to patient care Interest in the nursing needs of the aged and the chronically ill with the ability to work with both
+ Strong clinical, leadership, organizational, and decision-making skills
+ Experience in a nursing leadership role in a Long-Term Care or similar healthcare setting preferred
+ Excellent communication and interpersonal abilities
+ Ability to work effectively in a dynamic and fast-paced environment
**-**
**We Hire for Heart!**
National Health Care Associates (National) is proud to be a family-run organization since 1984. Like family, each of National's centers are unique but share common values: **Kindness, Service, Compassion and Excellence.** Today, our centers include more than 40 premier providers of short-term rehabilitation, skilled nursing, and post-hospital care including several named "Best Of" by US News & World Report. When you join the team at a National center, you join a team that provides life-changing care to thousands of patients, residents, and families in a Great Place to Work Certified environment.
_All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status._
**ID** _ _
**Location/Org Data : Name** _Preferred Professional Services (PPS) Agency_
**Category** _Nursing_
**Position Type** _Per Diem_

**Who We Are**
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
Kyndryl Consult is the fastest growing business within the organization and instrumental to the company's strategic growth objectives. You will play a key leadership role across multi-disciplinary teams, guiding them through complex consulting engagements and be responsible for creating and positioning strategic change agendas within Kyndryl's largest accounts across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer Eco-system.
As a Consult Partner, you will have a pivotal role in driving profitable growth, leveraging our comprehensive capabilities to build strong client relationships, and leading your team to success. This role demands a strong presence, industry expertise, and the ability to cultivate relationships with CXO-level clients. Your leadership will be critical in fostering talent development and innovation within the organization.
This role will also be leading the overall client engagement and delivering high quality client work alongside senior client stakeholders. Working in a transaction environment which may be pre or post deal, planning post deal implementation, and ultimately supporting execution. Partners will be focused on financial impact, utilization and contribution, client impact and leadership.
**Contribute to Profitable Growth:**
+ Drive significant financial outcomes through signings and revenue targets
+ Ensure sustained growth and profitability, managing margin expectations and backlog growth
+ Support the identification, pursuit and conversion of a pipeline of business development opportunities
+ Undertake scoping and fee negotiation on engagements, while enduring profitability and understanding and containing risk
+ Apply consultative judgment to accurately scope work, negotiate fees, and draft Statements of Work (SOWs) that align with client needs and enable rapid delivery.
+ Leverage a proven track record of consulting and selling digital workplace services, managing large client portfolios and driving revenue growth.
**Client Engagement:**
+ Build and maintain deep relationships with client CXOs and be seen as the 'go to' person and a trusted advisor by senior executives
+ Leading C-level client interactions and consulting initiatives, deliverables and outputs of a deal engagement
+ Demonstrate credibility and experience to advise and deliver on complex consulting engagement
+ Demonstrate a deep understanding of discovery, design, and deployment processes to guide clients through digital workplace transformations.
+ Anticipate and articulate future challenges in digital workplace services, including those driven by Copilot, agentic AI, and evolving office models, to position Kyndryl as a strategic partner.
+ Bring consulting experience-preferably in the Healthcare space-to tailor engagements that resonate with industry-specific needs and priorities.
+ Enhance client satisfaction, as measured by Net Promoter Score (NPS) and new relationship development; Secure client references
**Operational Excellence:**
+ Achieve individual and team utilization targets
+ Lead the design of complex engagements and take responsibility for oversight of delivery, ensuring high performance and customer satisfaction Leadership, Management, People
+ Lead by example; Fostering a culture of continuous personal and professional development and challenging our people to be curious and innovative and supportive for each other. At the same time ensuring that all outcomes are commercially focused, value adding and effectively executed
**Strategic Contribution:**
+ Drive Kyndryl's delivery capability with new and existing clients by leading Digital Workplace-focused transformation programs, services and implementations centered on Collaboration, Virtualization, Contact Center, Employee Experience, and related DWS offerings.
+ Utilize industry and technology expertise to shape and drive the company's strategic initiatives.
+ Align with Kyndryl's strategic vision and contribute to its execution.
+ Drive external eminence and innovation, establishing a strong personal and organizational brand in the industry.
+ Proactively develop thought leadership and intellectual capital
Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.
**Who You Are**
Who You Are
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Skills and Experience
+ Candidates with consultative expertise to articulate Digital Workplace challenges and advise on strategies addressing trends like Copilot, Agentic AI, and the future of work are strongly encouraged to apply
+ Experience in discovery, design, and deployment of Digital Workplace solutions using technologies including, but not limited to Microsoft M365, Intune, AVD, Copilot, Viva, ServiceNow ITSM, Amazon Connect, and Google Suite strongly preferred.
+ Extensive experience in client engagement and relationship management at the CXO level
+ Demonstrable ability to build and commercialize relationships with senior executives
+ Proven track record of leading and executing complex projects with multi-disciplinary teams in a consulting, corporate or public sector environment
+ Expertise in mergers and acquisitions (M&A) integration within the Digital Workplace context would be a plus
+ Effective financial acumen with experience in driving revenue growth and managing margins
+ Experience of managing or supporting high-value business development activities with senior stakeholders
+ Deep understanding of industry trends and technology
+ Sound personal brand and presence in the Healthcare industry preferred
+ Demonstrated ability to innovate and drive change
**The compensation range for the position in the U.S. is $159,240 to $86,560 based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement. There is a different applicable compensation range for the following work locations:**
**California: 175,080 to 343,920**
**Colorado: 159,240 to 286,560**
**New York City: 191,040 to 343,920**
**Washington: 175,080 to 315,240**
**Washington DC: 175,080 to 315,240**
**This position will be eligible for Kyndryl's discretionary annual bonus program, based on performance and subject to the terms of Kyndryl's applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program. Applications will be accepted on a rolling basis.**
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Our mission** is to provide immediate, personalized clinical support-whether it's a moment of crisis, clinical consultation, or a step towards lasting change. Our mission is to be responsive, collaborative, and impactful with each connection.
As a Behavioral Licensed Clinician on our 24/7 Clinical Support Team, you will deliver expert, compassionate care across a wide spectrum of behavioral health needs, and especially members with autism and their families. This team is designed to ensure continuity-each Behavioral Licensed Clinician remains with the member throughout their journey, becoming a trusted clinical partner. While every team member supports various clinical populations and needs, we value and will leverage subject matter expertise in the development of training, curriculum, and clinical consultation. You'll be called on to bring depth into your areas of specialization while remaining flexible and responsive across all cases.
The successful candidate will have demonstrated clinical excellence with mental health, most particularly regarding autism, as well as substance use disorders, crisis call work, and case management with a passion to deliver a service experience that exceeds the member's or provider's expectation. The team works in a fast-paced environment, on a queue, taking telephonic calls in the moment, balanced with scheduled calendar appointments. The team operates 24/7/365 in support of the full organization.
**Duties and Responsibilities**
+ Serve as a consistent clinical point of contact for each member through every stage of their wellness journey
+ Assess members' immediate risk and clinical needs using evidence-based models and clinical acumen
+ Provide real-time crisis de-escalation, safety planning, and risk management
+ Identify biopsychosocial needs and collaborate with the member to determine solutions and next steps
+ Develop SMART goals that empower members to lead and maintain a healthy lifestyle
+ Assesses readiness to change and implements actions to assist members in moving through stages of change to reach their goals
+ Shepherd members to appropriate clinical care, treatment programs, and community resources
+ Incorporate a variety of modalities to educate members about benefit plans, coverage, and care navigation
+ Leverage an evidence-based specialized curriculum in a wide range of clinical areas that support our members' unique needs
+ Perform research and provide relevant educational or support resources tailored to the member's situation
+ Partner with internal colleagues to ensure timely follow-up, case collaboration, and seamless care transitions
+ Demonstrate agility in balancing real-time queue work with out-of-queue case management responsibilities
+ Exhibit diplomacy, empathy, and professionalism-even in difficult conversations or with resistant participants
+ Comply with HIPAA and uphold strict confidentiality and compliance standards while demonstrating sound clinical documentation practices
+ Able to manage multiple health records and systems to accurately document customer interactions and progress
+ Communicate effectively and succinctly in both verbal and written format
+ Perform other related duties incidental to the work described herein
**Qualifications**
+ Master's degree or PhD in a mental health field (e.g., Social Work, Counseling, Psychology).
+ Current independent clinical license (e.g., LCSW, LPC, LMFT, LPCC, PhD, PsyD, or PMHNP)
+ Minimum 5 years of post-licensure experience as a behavioral health clinician
+ Specialized training or experience working with Autism Spectrum Disorder is preferred
+ Bi-lingual proficiency in Spanish is preferred
+ Demonstrated use of evidence-based approaches, including brief therapy, cognitive-behavioral therapy, and motivational interviewing
+ Experience working in or with managed care environments preferred
+ Experience with direct member communication (written and verbal), experience in telephonic counseling/coaching preferred
+ Required to obtain AAS Crisis Specialist Certification within the first year of employment
+ EAP (Employee Assistance Program) experience and CEAP certification preferred but not required
+ Strong clinical acumen, interpersonal communication skills, and comfort working in a dynamic and rapid pace environment
+ Proven administrative abilities, with strong computer and software application skills
**REQUIRED WORK HOURS:**
Full-time job with a minimum of forty hours per week. Shift days and times may vary due to business need. All staff schedules could include rotating shifts, weekends, and holiday time.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 65,600 - 109,400 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .
**About Evernorth Health Services**
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
_Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._
_If you require reasonable accommodation in completing the online application process, please email:_ _for support. Do not email_ _for an update on your application or to provide your resume as you will not receive a response._
_The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._
_Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances._

Our mission is to provide immediate, personalized clinical support-whether it's a moment of crisis, clinical consultation, or a step towards lasting change. Our mission is to be responsive, collaborative, and impactful with each connection.

As a Behavioral Licensed Clinician on our 24/7 Clinical Support Team, you will deliver expert, compassionate care across a wide spectrum of behavioral health needs, and especially members with autism and their families. This team is designed to ensure continuity-each Behavioral Licensed Clinician remains with the member throughout their journey, becoming a trusted clinical partner. While every team member supports various clinical populations and needs, we value and will leverage subject matter expertise in the development of training, curriculum, and clinical consultation. You'll be called on to bring depth into your areas of specialization while remaining flexible and responsive across all cases.

The successful candidate will have demonstrated clinical excellence with mental health, most particularly regarding autism, as well as substance use disorders, crisis call work, and case management with a passion to deliver a service experience that exceeds the member's or provider's expectation. The team works in a fast-paced environment, on a queue, taking telephonic calls in the moment, balanced with scheduled calendar appointments. The team operates 24/7/365 in support of the full organization.

Duties and Responsibilities

• Serve as a consistent clinical point of contact for each member through every stage of their wellness journey
• Assess members' immediate risk and clinical needs using evidence-based models and clinical acumen
• Provide real-time crisis de-escalation, safety planning, and risk management
• Identify biopsychosocial needs and collaborate with the member to determine solutions and next steps
• Develop SMART goals that empower members to lead and maintain a healthy lifestyle
• Assesses readiness to change and implements actions to assist members in moving through stages of change to reach their goals
• Shepherd members to appropriate clinical care, treatment programs, and community resources
• Incorporate a variety of modalities to educate members about benefit plans, coverage, and care navigation
• Leverage an evidence-based specialized curriculum in a wide range of clinical areas that support our members' unique needs
• Perform research and provide relevant educational or support resources tailored to the member's situation
• Partner with internal colleagues to ensure timely follow-up, case collaboration, and seamless care transitions
• Demonstrate agility in balancing real-time queue work with out-of-queue case management responsibilities
• Exhibit diplomacy, empathy, and professionalism-even in difficult conversations or with resistant participants
• Comply with HIPAA and uphold strict confidentiality and compliance standards while demonstrating sound clinical documentation practices
• Able to manage multiple health records and systems to accurately document customer interactions and progress
• Communicate effectively and succinctly in both verbal and written format
• Perform other related duties incidental to the work described herein

Qualifications

• Master's degree or PhD in a mental health field (e.g., Social Work, Counseling, Psychology).
• Current independent clinical license (e.g., LCSW, LPC, LMFT, LPCC, PhD, PsyD, or PMHNP)
• Minimum 5 years of post-licensure experience as a behavioral health clinician
• Specialized training or experience working with Autism Spectrum Disorder is preferred
• Bi-lingual proficiency in Spanish is preferred
• Demonstrated use of evidence-based approaches, including brief therapy, cognitive-behavioral therapy, and motivational interviewing
• Experience working in or with managed care environments preferred
• Experience with direct member communication (written and verbal), experience in telephonic counseling/coaching preferred
• Required to obtain AAS Crisis Specialist Certification within the first year of employment
• EAP (Employee Assistance Program) experience and CEAP certification preferred but not required
• Strong clinical acumen, interpersonal communication skills, and comfort working in a dynamic and rapid pace environment
• Proven administrative abilities, with strong computer and software application skills

REQUIRED WORK HOURS:

Full-time job with a minimum of forty hours per week. Shift days and times may vary due to business need. All staff schedules could include rotating shifts, weekends, and holiday time.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 65,600 - 109,400 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

**Our mission** is to provide immediate, personalized clinical support-whether it's a moment of crisis, clinical consultation, or a step towards lasting change. Our mission is to be responsive, collaborative, and impactful with each connection.
As a Behavioral Licensed Clinician on our 24/7 Clinical Support Team, you will deliver expert, compassionate care across a wide spectrum of behavioral health needs. This team is designed to ensure continuity-each Behavioral Licensed Clinician remains with the customer throughout their journey, becoming a trusted clinical partner. While every team member supports various clinical populations and needs, we value and will leverage subject matter expertise in the development of training, curriculum, and clinical consultation. You'll be called on to bring depth into your areas of specialization while remaining flexible and responsive across all cases.
The successful candidate will have demonstrated clinical excellence with mental health, substance use disorders, crisis call work, and case management with a passion to deliver a service experience that exceeds the member's or provider's expectation. The team works in a fast-paced environment, on a queue, taking telephonic calls in the moment, balanced with scheduled calendar appointments. The team operates 24/7/365 in support of the full organization.
**Duties and Responsibilities**
+ Serve as a consistent clinical point of contact for each member from first engagement through every stage of their wellness journey
+ Assess members' immediate risk and clinical needs using evidence-based models and clinical acumen
+ Provide real-time crisis de-escalation, safety planning, and risk management
+ Identify biopsychosocial needs and collaborate with the member to determine solutions and next steps
+ Develop SMART goals that empower members to lead and maintain a healthy lifestyle
+ Assesses readiness to change and implements actions to assist members in moving through stages of change to reach their goals
+ Sheppard members to appropriate clinical care, treatment programs, and community resources
+ Incorporate a variety ofmodalitiesto educatemembers about benefit plans, coverage, and care navigation
+ Leveraging an evidence-based specialized curriculum in a wide range of clinical areas that support our members' unique needs
+ Perform research and provide relevant educational or support resources tailored to the member's situation
+ Partner with internal colleagues to ensure timely follow-up, case collaboration, and seamless care transitions
+ Demonstrate agility in balancing real-time queue work with out-of-queue case management responsibilities
+ Exhibit diplomacy, empathy, and professionalism-even in difficult conversations or with resistant participants
+ Comply with HIPAA and uphold strict confidentiality and compliance standards while demonstrating sound clinical documentation practices
+ Able to manage multiple health records and systems to accurately document customer interactions and progress
+ Communicate effectively and succinctly in both verbal and written format
+ Perform other related duties incidental to the work described herein
**Qualifications**
+ Master's degree or PhD in a mental health field (e.g., Social Work, Counseling, Psychology) or RN with psychiatric specialization.
+ Current independent clinical license (e.g., LCSW, LPC, LMFT, LPCC, PhD, PsyD, PMHNP, or RN with psychiatric focus)
+ Minimum 5 years of post-licensure experience as a behavioral health or substance use clinician
+ Bilingual in Spanish preferred
+ Demonstrated use of evidence-based approaches, including brief therapy, cognitive-behavioral therapy, and motivational interviewing
+ Experience working in or with managed care environments preferred
+ Experience with direct member communication (written and verbal), experience in telephonic counseling/coaching preferred
+ Required to obtain AAS Crisis Specialist Certification within the first year of employment
+ EAP (Employee Assistance Program) experience and CEAP certification preferred but not required
+ Strong clinical acumen, interpersonal communication skills, and comfort working in a dynamic and rapid pace environment
+ Proven administrative abilities, with strong computer and software application skills
**REQUIRED WORK HOURS:**
Full-time job with a minimum of forty hours per week. Shift days and times may vary due to business need. All staff schedules include rotating shifts, weekends, and holiday time.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 65,600 - 109,400 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .
**About Evernorth Health Services**
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
_Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._
_If you require reasonable accommodation in completing the online application process, please email:_ _for support. Do not email_ _for an update on your application or to provide your resume as you will not receive a response._
_The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._
_Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances._

Our mission is to provide immediate, personalized clinical support-whether it's a moment of crisis, clinical consultation, or a step towards lasting change. Our mission is to be responsive, collaborative, and impactful with each connection.

As a Behavioral Licensed Clinician on our 24/7 Clinical Support Team , you will deliver expert, compassionate care across a wide spectrum of behavioral health needs . This team is designed to ensure continuity-each B ehavioral Licensed Clinician remains with the customer throughout their journey, becoming a trusted clinical partner. While every team member supports various clinical populations and needs, we value and will leverage subject matter expertise in the development of training, curriculum , and clinical consultation . You'll be called on to bring depth into your area s of specialization while remaining flexible and responsive across all cases.

The successful candidate will have demonstrated clinical excellence with mental health, substance use disorders, crisis call work, and case management with a passion to deliver a service experience that exceeds the memb er 's or provider's expectation. The team works in a fast-paced environment, on a queue, taking telephonic calls in the moment, balanced with scheduled calendar appointments . The team operates 24/7/365 in support of the full organization.

Duties and Responsibilities

• Serve as a consistent clinical point of contact for each memb er from first engagement through every stage of their wellness journey

• Assess member s' immediate risk and clinical needs using evidence-based models and clinical acumen

• Provide real-time crisis de-escalation, safety planning, and risk management

• Identify biopsychosocial needs and collaborate with the member to determine solutions and next steps

• Develop SMART goals t hat empower members to lead and maintain a healthy lifestyle

• Assesses readiness to change and implements actions to assist members in moving through stages of change to reach their goals

• Sheppard members to appropriate clinical care, treatment programs, and community resources

• Incorporate a variety of modalities to educate memb ers about benefit plans, coverage, and care navigation

• Leveraging an evidence -based specialized curriculum in a wide range of clinical areas that support our members' unique needs

• Perform research and provide relevant educational or support resources tailored to the memb er's situation

• Partner with internal colleagues to ensure timely follow-up, case collaboration, and seamless care transitions

• Demonstrate agility in balancing real-time queue work with out-of-queue case management responsibilities

• Exhibit diplomacy, empathy, and professionalism-even in difficult conversations or with resistant participants

• Comply with HIPAA and uphold strict confidentiality and compliance standards while demonstrating sound clinical documentation practices

• Able to manage multiple health records and systems to accurately document customer interactions and progress

• Communicate effectively and succinctly in both verbal and written format

• Perform other related duties incidental to the work described herein

Qualifications

• Master's degree or PhD in a mental health field (e.g., Social Work, Counseling, Psychology) or RN with psychiatric specialization .

• Current independent clinical license (e.g., LCSW, LPC, LMFT, LPCC, PhD, PsyD, PMHNP, or RN with psychiatric focus)

• Minimum 5 years of post-licensure experience as a behavioral health or substance use clinician
• Bilingual in Spanish preferred

• Demonstrated use of evidence-based approaches, including brief therapy , cognitive-behavioral therapy, and motivational interviewing

• Experience working in or with managed care environments preferred

• Experience with direct member communication (written and verbal), experience in telephonic counseling/coaching preferred

• Required to obtain AAS Crisis Specialist Certification within the first year of employment

• EAP (Employee Assistance Program) experience and CEAP certification preferred but not required

• Strong clinical acumen, interpersonal communication skills, and comfort working in a dynamic and rapid pace environment

• Proven administrative abilities, with strong computer and software application skills

REQUIRED WORK HOURS:

Full-time job with a minimum of forty hours per week. Shift days and times may vary due to business need. All staff schedules include rotating shifts, weekends , and holiday time.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 65,600 - 109,400 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

**XR Regional Clinical Sales Support Specialist - req1516**
**OVERVIEW**
The Clinical Sales Support Specialist (CSSS) role will report into the XR BU and will be a clinical and solution subject matter expert to support the sales of XR Imaging Modality Solutions within CMSU. They will strategically plan product demonstrations and solution consulting based on the information provided to them by their Business Unit, CMSC, and input from field sales and modality specialists. This information will be used to deliver effective demonstrations both virtually and in person at Canon customer Regional and National Show Site Visits with the objective of closing sales opportunities. Assist sales teams in presenting the clinical/technical and competitive advantages of the product being promoted and to address clinical/technical questions raised by attending healthcare professionals. Involved directly in the development and maintenance of the existing customer reference sites and the Key Account list. As subject matter experts to provide direct and continuing âœhands on❠product training to the Sales Team and Applications Team as necessary.
**RESPONSIBILITIES**
**This is a remote field-based position. The qualified candidate will need to reside in the USA.**
SALES & SALES SUPPORT
+ Support modality sales opportunities to drive competitive modality differentiation.
+ Provide customer consultation on the clinical & technical aspects of the Canon Solution.
+ Participate in applications and sales meetings, training and seminars.
+ Work with sales team to create strategic approach plan for product demonstration events and demonstrate the product for potential customers as outlined by the sales strategy.
+ SITE VISITS & KEY ACCOUNTS
+ Responsible for maintaining National and Regional show sites/key accounts and customer relationships to ensure ongoing and positive references.
+ Work collaboratively with host site in developing and training technologist in how to host a potential customer the Canon way, follow up with those sites on quarterly basis, observe their workflow to fill in training gaps, and to keep the clinical/sales touch current.
+ Provide clinical advice to improve utilization of the system and ancillary equipment in an effort to improve the customer's business.
+ Work with National and Regional Show Sites to ensure the Canon product and images will be presented optimally during the demonstration process.
+ Work with Show Site staff to ensure site readiness for customer visit.
+ Keep the show site customers up to date on current product and marketing positioning.
+ Interface with service to address any issues as it relates to show sites.
+ The show/demo sites are a reference list for potential customers (site/physicians/staff) to call for a Reference/expert opinion, engage with the RBM team to keep the Master Reference list and demo site profile literature current.
+ TRADE SHOW SUPPORT
+ Participate at Trade Shows as booth staffing, virtually and/or in person, as demo specialist and subject matter experts for sales support, as required.
+ Supplement the Applications team covering booth assignments.
+ KEY PRODUCT PRESENTATIONS
+ Represent CMSU as the clinical expert solutions expert at customer sales meetings to ensure healthcare professionals questions are answered satisfactorily.
+ Product overview presentations and image review at the specific request of field sales organization.
+ TRAINING / INTERNAL TRAINING / MEETINGS
+ Participate in RBM, BU, applications and sales meetings, training and seminars.
+ Maintain industry and product knowledge to be able to address competitive issues as it relates to the customer site visits, marketing, product demonstration and sales process.
**QUALIFICATIONS**
+ Previous CMSU or industry sales/applications experience desirable.
+ Commercial experience in healthcare informatics and advanced visualization technologies desirable.
+ Excellent verbal and written communication skills.
+ Excellent Platform/Presentation skills.
+ Previous applications experience a plus.
+ Computer proficiencies required, Microsoft Office, DICOM Viewers, email.
+ Based on Modality Supported: (XR) ARRT RT(R)
+ Must maintain active motor vehicle/driver's license from the state where the specialist resides.
+ 2 Year associate's degree Radiology technology or diagnostic/digital imaging or equivalent.
+ 5 years Clinical experience at a hospital or imaging center.
+ Commercial experience in healthcare informatics and advanced visualization technologies.
+ Previous CMSU or industry sales/applications experience.
+ **Pay Information: Min. $97,900 base to max $157,500 plus performance incentive with upside potential.**
#LI-RS1
#LI-Remote
**_About us!_**
_Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family._

Due to the Book of Business, we are planning to hire a candidate from within the Southern California area.
**SUMMARY**
This position is an external provider facing role with account management responsibilities for a medium to low complex book of business. The role is accountable for the overall provider experience by working in collaboration with matrix partners to drive on-going service improvements, understand, articulate and resolve service impacts, and drive the overall provider strategic planning solutions. This individual is empowered within their scope to make decisions as it pertains to the experience with Cigna, is required to have local market knowledge and visibility, builds and continuously improve the relationship between Cigna and the provider.
**DUTIES AND RESPONSIBILITIES**
+ Accountable for the end-to-end provider experience and overall service delivery for assigned Book of Business aligned to medium to low complex providers
+ Leads, collaborates, and supports local market direction as it relates to improving the provider experience
+ Creates and maintains individual provider strategic action plans
+ Proactively identify new opportunities and risks for providers at market or national level and drives resolution
+ Exercises good judgment and discretion to support the provider experience
+ Responsible for capturing, documenting, and sharing market intelligence; use market intelligence to develop and drive strategic improvements
+ External facing with providers in assigned BOB
+ Collect, analyze, interpret, translate and distribute provider informatics, reports, dashboards
+ Track and monitor performance guarantees for assigned BOB
+ Promotes Provider Index score improvement through proactive and effective service and support of network
+ Review provider reports/dashboard with individual providers
+ Proactively educate providers on Cigna's business objectives, standard operating procedures, policies and programs to influence behavior and how to work with Cigna
+ Serve as a provider advocate both internally and externally
+ Understands and applies service culture principles and methodology
+ Serves as a provider advocate both internally and externally
+ Serves in a consultative role or subject matter expert to key matrix partners
+ Develops and participates in presentations to existing and prospective providers and/or clients
+ Serves as advocate in external community, representing CIGNA to medical societies and external provider associations.
+ Manage joint operating committees, including agenda development, facilitating appropriate meeting participation and follow up activities
**QUALIFICATIONS**
+ Bachelor's Degree or higher strongly preferred or equivalent work experience required.
+ 3+ years of experience in provider relations highly preferred.
+ Demonstrated excellent oral, written, interpersonal, analytical, and negotiation skills.
+ Intermediate experience with MS Office (Word, Excel, Outlook, PowerPoint).
+ Solid understanding of managed care/provider operations.
+ Ability to work in a matrix environment.
+ Up to 25% travel may be required.
**CORE COMPETENCIES**
+ Organizational savvy
+ Plans and aligns
+ Collaborates
+ Communicates Effectively
+ Interpersonal Savvy
+ Tech Savvy
+ Being Resilient
+ Action oriented
+ Decision quality
+ Customer Focus
+ Builds Networks
+ Instills Trust
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 65,500 - 109,100 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .
**About The Cigna Group**
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
_Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._
_If you require reasonable accommodation in completing the online application process, please email:_ _for support. Do not email_ _for an update on your application or to provide your resume as you will not receive a response._
_The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._
_Qualified applicants with criminal histories will be considered for employment in a manner_ _consistent with all federal, state and local ordinances._

Due to the Book of Business, we are planning to hire a candidate from within the Southern California area.

SUMMARY

This position is an external provider facing role with account management responsibilities for a medium to low complex book of business. The role is accountable for the overall provider experience by working in collaboration with matrix partners to drive on-going service improvements, understand, articulate and resolve service impacts, and drive the overall provider strategic planning solutions. This individual is empowered within their scope to make decisions as it pertains to the experience with Cigna, is required to have local market knowledge and visibility, builds and continuously improve the relationship between Cigna and the provider.

DUTIES AND RESPONSIBILITIES

• Accountable for the end-to-end provider experience and overall service delivery for assigned Book of Business aligned to medium to low complex providers
• Leads, collaborates, and supports local market direction as it relates to improving the provider experience
• Creates and maintains individual provider strategic action plans
• Proactively identify new opportunities and risks for providers at market or national level and drives resolution
• Exercises good judgment and discretion to support the provider experience
• Responsible for capturing, documenting, and sharing market intelligence; use market intelligence to develop and drive strategic improvements
• External facing with providers in assigned BOB
• Collect, analyze, interpret, translate and distribute provider informatics, reports, dashboards
• Track and monitor performance guarantees for assigned BOB
• Promotes Provider Index score improvement through proactive and effective service and support of network
• Review provider reports/dashboard with individual providers
• Proactively educate providers on Cigna's business objectives, standard operating procedures, policies and programs to influence behavior and how to work with Cigna
• Serve as a provider advocate both internally and externally
• Understands and applies service culture principles and methodology
• Serves as a provider advocate both internally and externally
• Serves in a consultative role or subject matter expert to key matrix partners
• Develops and participates in presentations to existing and prospective providers and/or clients
• Serves as advocate in external community, representing CIGNA to medical societies and external provider associations.
• Manage joint operating committees, including agenda development, facilitating appropriate meeting participation and follow up activities

QUALIFICATIONS

• Bachelor's Degree or higher strongly preferred or equivalent work experience required.
• 3+ years of experience in provider relations highly preferred.
• Demonstrated excellent oral, written, interpersonal, analytical, and negotiation skills.
• Intermediate experience with MS Office (Word, Excel, Outlook, PowerPoint).
• Solid understanding of managed care/provider operations.
• Ability to work in a matrix environment.
• Up to 25% travel may be required.

CORE COMPETENCIES

• Organizational savvy
• Plans and aligns
• Collaborates
• Communicates Effectively
• Interpersonal Savvy
• Tech Savvy
• Being Resilient
• Action oriented
• Decision quality
• Customer Focus
• Builds Networks
• Instills Trust

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 65,500 - 109,100 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.