12 Healthcare jobs in Memphis
Front Desk Supervisor
Posted 22 days ago
Job Viewed
Job Description
We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Front Desk Supervisor, functioning under the supervision and guidance of the Center Operations Director and/or Clinical Dyad leader, is responsible for organizing and directing the work of the front desk staff, coordinating staff activities and schedules to ensure effective patient care services are provided, and ensuring quality standards are met. Trains, guides and supports Care Facilitators to ensure organizational front desk standards are met and that they have the tools and resources they need to effectively perform their duties. Leads front office center operations including, quality, compliance, human resources, patient experience, and direct supervision of employees. Leads the VIP customer experience from center entry to exit by ensuring our patients and their family members have a pleasant and memorable experience every visit and with every interaction. Establishes and maintains strong professional relationships with internal work partners and external customers; and through strict adherence of established center guidelines and standards provides the best solutions and options for our patients in support of the overall center experience.
**ESSENTIAL JOB** **DUTIES/RESPONSIBILITIES:**
+ Leads a team of Care Facilitators and other front desk staff. Supervisory tasks included but not limited to setting performance goals, developing top talent, and implementing progressive improvements when needed.
**Engagement and Development:**
+ **I** nstills ChenMed values and behaviors
+ Builds culture and strong engagement
+ Promotes team member retention
+ Provides clear onboarding expectations
+ Promotes team member development and retention by performing regular facilitated coaching and leadership rounding with front desk team members
**Operational Excellence:**
+ Consistently executes the core model and follows the Center Playbook procedures
+ Exhibits a strong understanding of the importance of adhering to core model execution by leading engagement and development, operational excellence and scheduling optimization
+ Understands philosophy of patient flow metrics and efficiencies and shares the desired outcomes with all front desk team members
+ Maintains focus on patient retention and positive customer experience and is available and accessible to both team members and patients
**Scheduling Optimization:**
+ Adheres to enterprise scheduling templates and ensures 100% of patients are assigned and scheduled
+ Top 40 and risk score 70+ patients scheduled at least bi-weekly
+ IP/ER discharge follow-up scheduled immediately with daily follow-up
+ Partners with growth team to ensure THV-EE and CMAP scheduling is 100% completed
+ Ensures care facilitators have the resources needed and clearly defined priorities readily available to them to promote daily success.
+ As supervisor, serves as a primary contributor in hiring and selection of Care Facilitators and other front desk staff.
+ Ensures OSHA, clinical and quality standards of ChenMed are met by monitoring performance and implementing corrective
+ action plans when needed.
+ Serves as first point of contact and resolution for escalated patient issues/concerns/disputes.
+ Supports PCP scheduling by ensuring appropriate blocks are in place and double/over/under booking does not occur. Ensure scheduling gaps are attended to and closed in a timely manner.
+ Reviews ENS notifications and ensure patients receive follow up from their Care Teams.
+ Examines medical release forms for accuracy and PCP sign off prior to release of medical records. Ensures the e-fax folder is routinely checked and that documents received are correctly uploaded and indexed.
+ Reviews phone messages to ensure proper and timely routing and follow-up. Ensures after hours messages from patients are recorded in the patient's medical record and followed up on by the appropriate discipline.
+ Troubleshoots Dashboard, phone, and computer issues.
+ Orders office and other needed supplies to ensure the Center is properly inventoried, stocked and maintained.
**_Other responsibilities may include:_**
+ Fills in for Care Facilitator as needed for scheduled and unscheduled absences.
+ Cover various Front Desk tasks and duties in line with business needs
+ Supports the patient VIP experience by assisting with new patient paperwork and supporting New Patient Welcome and Tours.
+ Performs other duties as assigned and modified at manager's discretion.
**KNOWLEDGE, SKILLS AND ABILITIES:**
+ Strong business acumen and acuity
+ Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures
+ Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations
+ Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects
+ Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives
+ Strong leadership, training, written and verbal communication, and interpersonal and presentation skills to drive results
+ Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems
+ Skilled in operating phones, personal computers, software and other basic IT systems
+ Ability to communicate with employees, patients and other individuals with a professional and courteous manner disposition
+ Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software
+ Ability and willingness to travel locally, regionally and nationwide up to 10% of the time
+ Spoken and written fluency in English
**EDUCATION AND EXPERIENCE CRITERIA:**
+ High school diploma or GED equivalent required
+ Ability to lead and coach teams to drive positive outcomes and excellence
+ Some college coursework preferred
+ A minimum of 3 years' work experience in a medical facility required
+ BLS for Healthcare Providers certification desired
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE ( Contingent Worker please see job aid HERE to apply
#LI-Onsite
Associate - Center Clinical Director
Posted 22 days ago
Job Viewed
Job Description
We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Associate Market Clinical Director will directly supervise, performance manage and train Clinical Directors within in his/her assigned market. The incumbent in this role is accountable for center performance objectives, P&L, growth, and culture. In addition to being accountable for the overall clinical outcomes of his/her assigned market, they will have a portion of their time allocated to direct patient care as a PCP and/or other clinical duties. The remainder of their time allocated to leadership responsibilities including Clinical Director performance, engagement, building a strong clinical-operations synergy and culture. The allocation of time is dependent on several factors including PCP capacity, market needs, size of centers, patient membership and Regional President direction.
**ESSENTIAL JOB DUTIES/RESPONSIBILITIES:**
+ Directs accountability for clinical outcomes and day-to-day management of Medical Directors in multiple centers within assigned market, with regular presence in the centers under direct management, and under the supervision of the Regional President.
+ Ensures successful clinical operations and meeting/exceeding plan market earnings.
+ Manages, mentors and coaches Medical Directors in his/her assigned market to deliver outstanding clinical outcomes.
+ Oversees and facilitates talent development of the PCPs, NPs, and Medical Directors in his/her centers including, but not limited to leading facilitated practice (physician shadowing/coaching), conducting 1:1s with direct reports, executing leadership development plans and performance management.
+ Cultivates a center-level physician culture that is fully aligned with and delivering on the ChenMed core model, core values & behaviors and service standards.
+ Assists Clinical COE in training of new practitioners within the assigned centers.
+ Participates in recruiting and interviewing PCP and specialist candidates.
+ Partners with Clinical COE and Talent Acquisition to support clinical talent lifecycle to accelerate Clinical talent growth, including hiring of PCPs, NPs, and Medical Directors, managing, and mentoring physicians, role modeling exemplary clinical leadership.
+ Establishes and supports the development and cultivation of successful relationships with payers, specialists, the community, and hospitals, among others, and driving a social media presence locally, as part of the core responsibilities for the role
+ Monitors and supports overall market culture, responding with urgency to workplace concerns.
+ Reviews/approves center-level referrals and provides back-up for market referral and delegated utilization authorizations.
Other duties as assigned and modified at Regional President's discretion, which may include:
+ Assists Regional President with market quality and performance improvement initiatives.
+ Oversees monthly scorecard reviews and in conjunction with Clinical Leadership, for delivery of quarterly clinical metric analysis.
+ Provides training to other ChenMed entities, as needed.
+ Develops deep relationships with providers and key stakeholders in the market.
+ Uses the understanding of the local market dynamics to drive clinical initiatives.
+ Builds clinical credibility and trust to deepen relationships.
+ Assists with implementation of cost reduction and market clinical strategies.
+ Delivers outstanding clinical outcomes and service to patient panel as a PCP (20%).
+ Performs other duties as assigned and modified at manager's discretion.
**KNOWLEDGE, SKILLS AND ABILITIES:**
+ Consistently demonstrates the following behavioral competencies:
+ Customer focus - Builds strong customer relationships and delivers customer-centric solutions.
+ Demonstrates self-awareness - Uses a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
+ Ensures accountability - Holds self and others accountable to meet commitments.
+ Drives results - Consistently achieves results, even under tough circumstances.
+ Develops talent - Develops people to meet both their career goals and the organization's goals.
+ Drives engagement - Creates a climate where people are motivated to do their best to help the organization achieve its objectives.
+ Interpersonal savvy - Relating openly and comfortably with diverse groups of people.
+ Technical knowledge and skills:
+ Excellent clinical skills.
+ Knowledge and experience in a managed care delivery system.
+ Knowledge of clinical outcomes and quality improvement processes.
+ Experience of population risk management or complex chronic disease care management.
+ History of being a natural teacher to fellow Physicians.
+ Other skills and abilities:
+ Good analytical skills.
+ Ability to build relationships with external organizations.
+ Conflict management and resolution skills.
+ Familiar with, if not proficient in Microsoft Office Suite products, including Excel, Word, PowerPoint and Outlook.
+ Computer skills: Comfortable with the electronic medical record (EMR) and facile with keyboarding.
+ Ability to travel locally, regionally and nationally up to 30% of the time.
+ Spoken and written fluency in English
+ This job requires use and exercise of independent judgment
**EDUCATION AND EXPERIENCE CRITERIA:**
+ MD or DO in Internal Medicine, Family Medicine, Geriatrics or similar specialty required
+ A minimum of 2 years' clinical experience required; 3 years preferred.
+ Strongly prefer one (1) years' previous experience as Medical Director or equivalent with a Medicare or Medicaid patient population
+ Board eligibility is required.
+ Board Certified in Internal Medicine, Family Medicine, Geriatrics or similar is preferred, but hires may have other sub-specialty training and board certification.
+ Current, active license to practice medicine in State of employment.
+ High performing physician with a proven track record of clinical leadership experience.
+ Must have completed all internal physician training and have attained partnership.
+ Experience with population risk management or complex chronic disease care management.
+ Experience working with interdisciplinary teams in quality improvement and/or medical/healthcare leadership activities preferred.
+ Preferred to be an existing high performing PCP partner and/or Medical Director within the ChenMed core model, with a proven ability to manage a panel of >400 patients with outstanding clinical, customer service and cost outcomes. Preferred to have been with the organization >2 years, be a recognized leader amongst peers, and can lead teams in quality and performance improvement initiatives.
+ If specialty, has demonstrated leadership within his/her specialty and delivered superior outcomes, with a proven ability to deliver primary care in our model.
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE ( Contingent Worker please see job aid HERE to apply
#LI-Onsite
Associate - Center Clinical Director
Posted 3 days ago
Job Viewed
Job Description
We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Associate Market Clinical Director will directly supervise, performance manage and train Clinical Directors within in his/her assigned market. The incumbent in this role is accountable for center performance objectives, P&L, growth, and culture. In addition to being accountable for the overall clinical outcomes of his/her assigned market, they will have a portion of their time allocated to direct patient care as a PCP and/or other clinical duties. The remainder of their time allocated to leadership responsibilities including Clinical Director performance, engagement, building a strong clinical-operations synergy and culture. The allocation of time is dependent on several factors including PCP capacity, market needs, size of centers, patient membership and Regional President direction.
**ESSENTIAL JOB DUTIES/RESPONSIBILITIES:**
+ Directs accountability for clinical outcomes and day-to-day management of Medical Directors in multiple centers within assigned market, with regular presence in the centers under direct management, and under the supervision of the Regional President.
+ Ensures successful clinical operations and meeting/exceeding plan market earnings.
+ Manages, mentors and coaches Medical Directors in his/her assigned market to deliver outstanding clinical outcomes.
+ Oversees and facilitates talent development of the PCPs, NPs, and Medical Directors in his/her centers including, but not limited to leading facilitated practice (physician shadowing/coaching), conducting 1:1s with direct reports, executing leadership development plans and performance management.
+ Cultivates a center-level physician culture that is fully aligned with and delivering on the ChenMed core model, core values & behaviors and service standards.
+ Assists Clinical COE in training of new practitioners within the assigned centers.
+ Participates in recruiting and interviewing PCP and specialist candidates.
+ Partners with Clinical COE and Talent Acquisition to support clinical talent lifecycle to accelerate Clinical talent growth, including hiring of PCPs, NPs, and Medical Directors, managing, and mentoring physicians, role modeling exemplary clinical leadership.
+ Establishes and supports the development and cultivation of successful relationships with payers, specialists, the community, and hospitals, among others, and driving a social media presence locally, as part of the core responsibilities for the role
+ Monitors and supports overall market culture, responding with urgency to workplace concerns.
+ Reviews/approves center-level referrals and provides back-up for market referral and delegated utilization authorizations.
Other duties as assigned and modified at Regional President's discretion, which may include:
+ Assists Regional President with market quality and performance improvement initiatives.
+ Oversees monthly scorecard reviews and in conjunction with Clinical Leadership, for delivery of quarterly clinical metric analysis.
+ Provides training to other ChenMed entities, as needed.
+ Develops deep relationships with providers and key stakeholders in the market.
+ Uses the understanding of the local market dynamics to drive clinical initiatives.
+ Builds clinical credibility and trust to deepen relationships.
+ Assists with implementation of cost reduction and market clinical strategies.
+ Delivers outstanding clinical outcomes and service to patient panel as a PCP (20%).
+ Performs other duties as assigned and modified at manager's discretion.
**KNOWLEDGE, SKILLS AND ABILITIES:**
+ Consistently demonstrates the following behavioral competencies:
+ Customer focus - Builds strong customer relationships and delivers customer-centric solutions.
+ Demonstrates self-awareness - Uses a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
+ Ensures accountability - Holds self and others accountable to meet commitments.
+ Drives results - Consistently achieves results, even under tough circumstances.
+ Develops talent - Develops people to meet both their career goals and the organization's goals.
+ Drives engagement - Creates a climate where people are motivated to do their best to help the organization achieve its objectives.
+ Interpersonal savvy - Relating openly and comfortably with diverse groups of people.
+ Technical knowledge and skills:
+ Excellent clinical skills.
+ Knowledge and experience in a managed care delivery system.
+ Knowledge of clinical outcomes and quality improvement processes.
+ Experience of population risk management or complex chronic disease care management.
+ History of being a natural teacher to fellow Physicians.
+ Other skills and abilities:
+ Good analytical skills.
+ Ability to build relationships with external organizations.
+ Conflict management and resolution skills.
+ Familiar with, if not proficient in Microsoft Office Suite products, including Excel, Word, PowerPoint and Outlook.
+ Computer skills: Comfortable with the electronic medical record (EMR) and facile with keyboarding.
+ Ability to travel locally, regionally and nationally up to 30% of the time.
+ Spoken and written fluency in English
+ This job requires use and exercise of independent judgment
**EDUCATION AND EXPERIENCE CRITERIA:**
+ MD or DO in Internal Medicine, Family Medicine, Geriatrics or similar specialty required
+ A minimum of 2 years' clinical experience required; 3 years preferred.
+ Strongly prefer one (1) years' previous experience as Medical Director or equivalent with a Medicare or Medicaid patient population
+ Board eligibility is required.
+ Board Certified in Internal Medicine, Family Medicine, Geriatrics or similar is preferred, but hires may have other sub-specialty training and board certification.
+ Current, active license to practice medicine in State of employment.
+ High performing physician with a proven track record of clinical leadership experience.
+ Must have completed all internal physician training and have attained partnership.
+ Experience with population risk management or complex chronic disease care management.
+ Experience working with interdisciplinary teams in quality improvement and/or medical/healthcare leadership activities preferred.
+ Preferred to be an existing high performing PCP partner and/or Medical Director within the ChenMed core model, with a proven ability to manage a panel of >400 patients with outstanding clinical, customer service and cost outcomes. Preferred to have been with the organization >2 years, be a recognized leader amongst peers, and can lead teams in quality and performance improvement initiatives.
+ If specialty, has demonstrated leadership within his/her specialty and delivered superior outcomes, with a proven ability to deliver primary care in our model.
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE ( Contingent Worker please see job aid HERE to apply
#LI-Onsite
Care Team Representative
Posted 3 days ago
Job Viewed
Job Description
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance
Care Team Representative
**Entry-level, Care Team Representative**
Are you looking for an impactful job requiring no prior experience that offers an opportunity to develop a professional career?
+ A stable and consistent work environment in an office and/or virtual setting
+ A training program to learn how to help employees and customers from some of the world's most reputable brands.
+ An assigned mentor and manager who will guide you on your career journey.
+ Career development and promotional growth opportunities through increasing responsibilities
+ A diverse and comprehensive benefits package to take care of your mental, physical, financial and professional needs.
See what a day in the life of a Care Team Representative is like: SED23026 - Mariah_ (vidyard.com) ( & more about our Care Team: Care Team (ceros.com) ( PURPOSE OF THE ROLE:**
To provide excellent service displaying empathy to callers regarding claims for multiple lines of business, including but not limited to, expediting the claims process, and providing detailed claim notes on all calls, resolving issues with one call/one person response, and directing calls to appropriate escalation path as needed.
**ARE YOU AN IDEAL CANDIDATE?**
We are looking for enthusiastic and empathetic candidates that want to grow a career. Ideal candidates will thrive in a collaborative team environment, show motivation, and drive in their work ethic, are customer-oriented, naturally empathic and solution-focused.
**ESSENTIAL RESPONSIBLITIES MAY INCLUDE**
+ Provide excellent customer service to external customers and internal support to an assigned team.
+ Act as a liaison between customers and team members; direct calls to appropriate escalation path as needed.
+ Provide detailed notes on phone calls, and track and code documentation according to standard processes.
+ Educate and inform customers about processes, timelines and status of inquiries via multiple communication channels.
+ Resolve issues with one call/ one-person responses.
+ Investigate customer feedback.
+ Track trends
+ Assist with developing corrective/preventative actions.
+ Perform administrative tasks.
**QUALIFICATIONS**
+ Education & Licensing: High school diploma or GED required.
+ Skills: Strong oral and written communication, computer literate - including Microsoft Office, organizational skills required
+ PC literate, including Microsoft Office products, Windows environment.
+ Must meet minimum typing requirements.
+ Experience: Clerical or customer service experience or equivalent combination of education and experience preferred
**TAKING CARE OF YOU**
+ Entry-level colleagues are offered a world class training program with a comprehensive curriculum.
+ An assigned mentor and manager that will support and guide you on your career journey.
+ Career development and promotional growth opportunities
+ A diverse and comprehensive benefits offering including medical, dental vision, 401K, PTO and more.
**APPLICATION PROCESS**
You will complete a recorded video interview as part of our application process. Upon completion of the video interview and application submittal, you will receive an email confirmation that your application was successfully completed. If you do not receive an email notification, please log back into your candidate account and submit your application. Our team will give careful consideration while reviewing your application and information you provided against the position's criteria. If there is mutual interest, we will contact you directly.
Work environment requirements for entry-level opportunities include -
Physical: Computer keyboarding
Auditory/visual: Hearing, vision and talking.
Mental: Clear and conceptual thinking ability; excellent judgement and discretion; ability to meet deadlines.
_As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is (16.00 - 17.00). A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits. _
#entrylevel
#contactcenterrep
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
**If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.**
**Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**
Care Team Representative
Posted 3 days ago
Job Viewed
Job Description
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance
Care Team Representative
**Our teams connect! We collaborate onsite and have a hybrid work arrangement. All candidates must live near one of our centers of excellence. Our Memphis office is located at:** **8125 Sedgwick Way, Memphis TN 38125** **.**
**Entry-level, Care Team Representative**
Are you looking for an impactful job requiring no prior experience that offers an opportunity to develop a professional career?
+ A stable and consistent work environment in an office and/or virtual setting
+ A training program to learn how to help employees and customers from some of the world's most reputable brands.
+ An assigned mentor and manager who will guide you on your career journey.
+ Career development and promotional growth opportunities through increasing responsibilities
+ A diverse and comprehensive benefits package to take care of your mental, physical, financial and professional needs.
See what a day in the life of a Care Team Representative is like: SED23026 - Mariah_ (vidyard.com) ( & more about our Care Team: Care Team (ceros.com) ( PURPOSE OF THE ROLE:**
To provide excellent service displaying empathy to callers regarding claims for multiple lines of business, including but not limited to, expediting the claims process, and providing detailed claim notes on all calls, resolving issues with one call/one person response, and directing calls to appropriate escalation path as needed.
**ARE YOU AN IDEAL CANDIDATE?**
We are looking for enthusiastic and empathetic candidates that want to grow a career. Ideal candidates will thrive in a collaborative team environment, show motivation, and drive in their work ethic, are customer-oriented, naturally empathic and solution-focused.
**ESSENTIAL RESPONSIBLITIES MAY INCLUDE**
+ Provide excellent customer service to external customers and internal support to an assigned team.
+ Act as a liaison between customers and team members; direct calls to appropriate escalation path as needed.
+ Provide detailed notes on phone calls, and track and code documentation according to standard processes.
+ Educate and inform customers about processes, timelines and status of inquiries via multiple communication channels.
+ Resolve issues with one call/ one-person responses.
+ Investigate customer feedback.
+ Track trends
+ Assist with developing corrective/preventative actions.
+ Perform administrative tasks.
**QUALIFICATIONS**
+ Education & Licensing: High school diploma or GED required.
+ Skills: Strong oral and written communication, computer literate - including Microsoft Office, organizational skills required
+ PC literate, including Microsoft Office products, Windows environment.
+ Must meet minimum typing requirements.
+ Experience: Clerical or customer service experience or equivalent combination of education and experience preferred
**TAKING CARE OF YOU**
+ Entry-level colleagues are offered a world class training program with a comprehensive curriculum.
+ An assigned mentor and manager that will support and guide you on your career journey.
+ Career development and promotional growth opportunities
+ A diverse and comprehensive benefits offering including medical, dental vision, 401K, PTO and more.
**APPLICATION PROCESS**
You will complete a recorded video interview as part of our application process. Upon completion of the video interview and application submittal, you will receive an email confirmation that your application was successfully completed. If you do not receive an email notification, please log back into your candidate account and submit your application. Our team will give careful consideration while reviewing your application and information you provided against the position's criteria. If there is mutual interest, we will contact you directly.
Work environment requirements for entry-level opportunities include -
Physical: Computer keyboarding
Auditory/visual: Hearing, vision and talking.
Mental: Clear and conceptual thinking ability; excellent judgement and discretion; ability to meet deadlines.
#entrylevel
#contactcenterrep
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
**If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.**
**Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**
Registered Dietitian - Per Diem
Posted 3 days ago
Job Viewed
Job Description
**Position:** Registered Dietitian
**Location:** Memphis, TN
**Schedule:** Per Diem / PRN
**Compensation:** $40 per hour
**Experience:** One year of work experience in facility setting with clinical responsibilities
**Select Specialty Hospital - Memphis East (Inside of Baptist Memorial Hospital)** is a critical illness recovery hospital committed to providing world-class inpatient post-ICU services to chronic, critically ill patients who require extended healing and recovery.We help patients during some of the most vulnerable, painful moments of their lives - and Registered Dietitians play a central role in providing compassionate,
excellent care every step of the way.
**Why Join Us:**
+ **Start Strong** : Extensive and thorough Registered Dietitian orientation program to ensure a smooth transition into our setting.
+ **Opportunity for Advancement** : Demonstrate your skills and dedication which could lead to potential full-time opportunities.
+ **Your Impact Matters:** Join a team of over 44,000 nationwide committed to providing exceptional care.
**Responsibilities**
+ Provide quality nutritional care to patients such as the development, implementation and monitoring of Medical Nutrition Therapies.
+ work collaboratively with the medical staff, patients, families and food service department to ensure the patients' nutrition care plans are implemented and departmental standards are maintained.
+ Perform nutritional assessments and re-assessments, identifying goals, recommending nutrition interventions, monitoring and evaluating patient progress.
+ Develop and monitor enteral and/or parenteral nutrition support regimens.
+ Work closely with the Speech Therapy Department to assist with the progression of textured modified diets to ensure patient safety and optimize oral intake.
+ Clarify admission orders to ensure nutrition support, diet and oral supplement orders are consistent with the facility's established nutrition support formulary and diet manual.
+ Consider religious, cultural and ethnic factors in development of nutrition care plans.
+ Review yearly updates and approves therapeutic diet manual annually. Educates clinical and food service staff on location of the Nutrition Care Manual. Maintains hard copy of simplified diet manual for downtime.
+ Keeps current with nutritional practices and theories. Maintains current professional registration requirements (i.e., Professional Portfolio, self-development and continuing education). Demonstrates interest in continuing education, academics or specialized certification to further enhance professional skills.
+ Evaluate potential food/drug interactions, and/or herb/supplement interactions.
+ Attend interdisciplinary team meetings and communicating progress and special needs.
+ Participate in developing, planning and standardizing menus.
+ Perform meal rounds to ensure patients' meal trays are consistent with the prescribed diet and meet standards as to quality, quantity, temperature and appearance.
**Qualifications**
Minimum Qualifications
+ Bachelors degree with major studies in Food and Nutrition related field.
+ Current state licensure/certification, if required by state.
+ Current registration by the Commission on Dietetics Registration.
+ One (1) year of work experience in a facility setting with clinical responsibilities or equivalent.
**Additional Data**
_Equal Opportunity Employer/including Disabled/Veterans_
Apply for this job ( this job
**Job ID** _ _
**Experience (Years)** _1_
**Category** _Dietary/Food Services - Dietary_
**Street Address** _6019 Walnut Grove Rd, 4th Floor_
Workplace Health and Safety Specialist 2026 - Southeast (Recent and Upcoming Graduates)
Posted 3 days ago
Job Viewed
Job Description
Openings in: MD, DE, VA, KY, TN, NC, SC, GA, FL, AL, MS, AR, LA
Join Amazon's mission to become Earth's safest place to work! At Amazon, we've set the ambitious goal to become the benchmark of safety excellence across all industries in which we operate. As an entry-level Workplace Health & Safety Specialist (WHSS), you will be provided extensive safety training and develop into an exceptional safety leader.
You'll be at the forefront of transforming workplace safety culture at one of the world's most innovative companies. Your expertise and dedication will directly protect employees, ensuring they return home safely to their families every day. You'll facilitate new approaches to safety, combining technology with human-centered solutions to create an environment where safety and productivity thrive together. This isn't just about maintaining safety standards - it's about revolutionizing how we think about and implement workplace safety, making a lasting impact on our people and operations. As your building's designated safety champion, you'll have the unique opportunity to build relationships, influence positive change, and help write the next chapter in Amazon's commitment to becoming Earth's Safest Place to Work.
Core Impact Areas:
Safety Program Excellence & Implementation - Drive comprehensive safety programs through data-driven strategies. Lead daily safety audits, incident investigations, and risk assessments while implementing innovative solutions to prevent injuries. Deliver engaging safety training that resonates with associates and promotes a proactive safety culture. Champion continuous improvement initiatives that enhance workplace safety while maintaining operational efficiency.
Associate Advocacy & Cultural Leadership - Serve as a trusted safety advisor and advocate for associate wellbeing, building strong partnerships across all levels of the organization. Foster a culture where safety is everyone's priority through effective communication, coaching, and positive reinforcement. Develop strong relationships with frontline associates and leadership to drive behavioral changes and ensure safety best practices become natural habits. Transform safety data into compelling narratives that influence positive change and drive engagement in safety initiatives.
Additional Job Elements include:
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- Stand/walk for up to 10-12 hours during shifts
- Work in an environment where the noise level varies
- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
- Continuously climb and descend stairs (applies to sites with stairs)
- Must be available to work flexible shifts including days, nights, holidays and/or weekends.
Locations and Placement:
- This role will start between January 2026 and September 2026.
- This position is not a corporate, remote, or office-based role. This is a full-time position located in a fulfillment center, sort center, delivery station, or other building within the Amazon Fulfillment Network.
PLEASE NOTE: This posting encompasses all openings in the state(s) listed in title. Site placement is determined by aligning your location preferences with location availability after your interview. Relocation benefits are offered at time of offer to eligible candidates.
SPONSORSHIP: Please note we are not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.
Key job responsibilities
- Coordinating and implementing all aspects of Amazon's Global Safety Program.
- Identifying and informing management of compliance issues, safety risks, and improvement opportunities through conducting daily, weekly, and monthly audits.
- Facilitating incident investigations processes
- Maintaining required paperwork to comply with Amazon and OSHA regulations.
- Conducting risk assessments related to jobs performed (Job Hazard Analysis).
- Recording safety incident information in internal databases in a timely manner.
- Innovating on process improvements and managing actions to completion.
- Training and assisting team members (Area Managers, Associates, Safety Team Members, etc.) to complete safety tasks (audits, following safety rules, etc.)
- Performing specific safety training as required by the Safety Manager.
- Providing additional oversight for fire prevention, hazardous waste management, and other safety related activities.
- Recommending appropriate risk mitigation measures to management, including ergonomics.
Basic Qualifications
- A bachelor's or master's degree with all requirements completed between May 2024 and August 2026. (You must have all degree requirements met before your first day.)
Preferred Qualifications
- Working towards a degree in Health Science, Safety Engineering, Health & Safety, Safety Management, Business Administration, or related field
- Interest in or previous experience in safety related employment
- Strong communication skills, both verbal and written
- Strong analytical skills with demonstrated problem solving ability
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $50,500/year in our lowest geographic market up to $76,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
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PATIENT TRANSPORTER (FULL TIME AND PART TIME)
Posted 3 days ago
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Job Description
+ We are hiring immediately for full time and part time **PATIENT TRANSPORTER** positions.
+ **Location:** Saint Francis Hospital - Memphis - 5959 Park Avenue, Memphis, Tennessee 38119. _Note: online applications accepted only._
+ **Schedule:** Full time and part time; Days may vary, 2:30 pm to 11:00 pm. More details upon interview.
+ **Requirements:** No prior experience is required.
+ **Pay Rate:** $14.00 per hour.
Make a difference in the lives of people, your community, and yourself. Join a culture of opportunity with Crothall Healthcare. Our careers are filled with purpose and empower you to transform healthcare experiences. Take a look for yourself at the **Power of Clean! ( Healthcare is a Compass One Healthcare sector that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall is the market leader in Environmental Services (EVS), and many of the almost 1,300 accounts it serves are recognized as U.S. News&World Report ranked Top Hospitals and Health Systems. Crothall has been recognized as one of Modern Healthcare's Best Places to Work, and Best Place to Work in Pennsylvania, since 2013. Crothall has almost 30,000 dedicated team members across its core services, which include: Environmental Services, Patient Transportation, Patient Observation, Facilities Management, Healthcare Technology Solutions, Ambulatory Services, and Sterile Processing.
**Job Summary**
**Patient Transporter**
Facilitating Internal Hospital Patient Moves
**Summary:** Responsible for the safe, timely and accurate transport of patients, medical equipment and patient-related items to their destinations.
**Essential Duties and Responsibilities:**
+ Properly and safely transports patients, secures IVs, drainage tubes, etc., and secures patient.
+ In accordance with the transportation of patients, uses wheelchairs and other approved rolling stock to carry out the essential duties of the position.
+ Demonstrates competency in transporting all specific age groups.
+ Ensures the safe, timely and accurate transport of patients to their destination using the proper requested equipment.
+ Communicates effectively with nursing personnel, clinicians, technicians or reception and dispatch.
+ Ensures the comfort of the patient by being attentive. Offers blankets, checks modesty and only engages in appropriate conversation involving patients. Never transports patients in severe pain.
+ Alerts nursing staff immediately to any signs of patient distress or equipment malfunction.
+ Maintains equipment and reports equipment needing repairs.
+ Complies with regulatory agency standards, including federal, state and JCAHO.
+ Adheres to facility confidentiality and patient's rights policy as outlined in the facilities HIPPA policies and procedures.
+ Performs other duties as assigned.
**BENEFITS FOR OUR TEAM MEMBERS**
+ **Full-time and part-time positions** are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
+ **Full-time positions also offer** the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)
_Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws._ _For positions in Washington State, Maryland, or to be performed Remotely,_ _click here ( _for paid time off benefits information._
Crothall is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Applications are accepted on an ongoing basis.
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
Crothall maintains a drug-free workplace.
Injury Prevention Specialist
Posted 3 days ago
Job Viewed
Job Description
Join Amazon's mission to become Earth's safest place to work! At Amazon, we've set the ambitious goal to become the benchmark of safety excellence across all industries in which we operate. The Amazon Workplace Health & Safety (WHS) team is deeply committed to the safety and wellbeing of our people. WHS sets the strategic direction to provide resources, best practices, and safe environments to proactively manage the health and wellbeing of our workforce. To support these goals, Amazon is seeking an experienced Injury Prevention Specialist (IPS) to join our team. In this role, you will be a part of the local WHS team and will lead both onsite injury prevention and proactive safety. This position will work in an Amazon Fulfillment Center and report directly to the Site WHS Manager. You will work closely with AAs one-on-one with the goal to improve physical movement techniques prior to the onset of soreness or injury through ergonomic training and engagement.
Core Impact Areas:
Proactive Prevention - Drive injury prevention through advanced data analysis and evidence-based solutions. Design and implement targeted ergonomic interventions based on risk assessment findings and injury trends. Lead comprehensive workplace evaluations to identify and eliminate potential hazards before they cause harm. Transform complex injury data into actionable strategies that protect associates and optimize work processes.
Wellness Education - Champion a culture of proactive health and injury prevention through innovative training programs and hands-on coaching. Develop and deliver engaging ergonomic education that empowers associates to make informed decisions about their wellbeing. Build trusted partnerships with operations teams to integrate prevention strategies into daily workflows. Create sustainable behavior change through personalized coaching and positive reinforcement techniques.
Additional Job Elements include:
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- Stand/walk for up to 12 hours during shifts
- Work in an environment where the noise level varies
- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
- Continuously climb and descend stairs (applies to sites with stairs)
For those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date.
Basic Qualifications
Bachelor's Degree
Must be a Certified Athletic Trainer, by either the Board of Certification (BOC) or equivalent State Certification
Must have a valid card evidencing successful completion of a First Aid, CPR, and AED course from the American Heart Associate or American Red Cross
Proficiency in Microsoft Office and digital recordkeeping
Preferred Qualifications
Experience in an occupational or industrial setting
Experience with an industrial wellness program
Experience working with a cross functional team
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $54,200/year in our lowest geographic market up to $105,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
Sign Language Interpreter - $40/Hour
Posted 3 days ago
Job Viewed
Job Description
The Educational Sign Language Interpreter supports staff,students, and families by providing interpretation and translation services fordeaf and hearing-impaired students. The interpreter also effectivelyfacilitates communication between students who use sign language due to hearingloss, and students/teachers who do not.
Minimum Requirements:
+ State Board of Education Initial Sign Language InterpreterCertificate (as applicable)
+ Educational Interpreter Performance Assessment (EIPA)certificate (as applicable per state regulation or client requirement)
+ Registry of Interpreters for the Deaf (RID) certification (asapplicable per state regulation or client requirement)
+ Current CPR if applicable
+ TB Questionnaire, PPD or chest x-ray if applicable
+ Current Health certificate (per contract or stateregulation)
+ Must meet all federal, state and local requirements
+ Must be at least 18 years of age
Benefits
At Amergis, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits:
+ Competitive pay & weekly paychecks
+ Health, dental, vision, and life insurance
+ 401(k) savings plan
+ Awards and recognition programs
*Benefit eligibility is dependent on employment status.
About Amergis
Amergis, formerly known as Maxim Healthcare Staffing, has served our clients and communities by connecting people to the work that matters since 1988. We provide meaningful opportunities to our extensive network of healthcare and school-based professionals, ready to work in any hospital, government facility, or school. Through partnership and innovation, Amergis creates unmatched staffing experiences to deliver the best workforce solutions.
Amergis is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.