16 Healthcare jobs in Penn Yan

CT Technologist - Part Time

Are you looking to make a real difference in the lives of others, using cutting-edge medical technology in an empowering and supportive work environment? Join our growing and well-respected community health system and be part of a culture where interdisciplinary teams come together to improve care, where your suggestions are welcomed and your ideas are part of the solution!

Schedule: Part time, Thursdays & Fridays, 7:00am - 7:30pm

Benefits:

• Health, dental, vision insurance
• Tuition reimbursement up to $6000/year
• Contribution and match on Retirement Plan
• Five weeks paid time off
• Access to Success coaches
• Free parking

What will you do?

• Provides high quality Computed Tomography test results with a minimum of supervision. Coordinates these services within and outside the Health System to meet and exceed the needs and expectations of our Customers.

Qualifications:

• Completion of 2 year's AMA-approved school of radiographic technology, have a current valid NYS License AART.
• 3 years exp. in CT in a healthcare facility preferred but will consider candidate with exceptional rating as a Rad Tech.
• Must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patient.
• The individual must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret each patient's requirements relative to age-specific needs and to the care of the patient.
• Actively guards the confidentiality of sensitive info including but not limited to patients and staff of the health system.
• Actively supports hospital goals and imperatives and lives the CARES values at all times.
• Demonstrates thorough understanding of NYSDOH and JCAHO regulations for established radiation guidelines.
• Demonstrated ability to perform Computed Tomography independently required.
• Basic CPR training required or to be completed within 3 months of hire.
• Able to work a NIGHT shift and other shifts as needed

Company Culture:

Thompson Health has a culture of empowerment. At Thompson, interdisciplinary teams come together to improve care, your suggestions are welcomed and your ideas are part of the solution. Three of our executives have an RN background so we understand the importance of the patient experience! Place yourself in an environment where your growth is supported, your contributions valued and your successes celebrated.

• Focus on CARES values : Commitment, Action, Respect, Excellence, and Service
• Focus on Employee Wellness : Biometric screenings, Wellness programs, Access to onsite gym, Zen Room, Community Shared Agriculture program
• Staff Recognition platforms : Shining Stars, CARESCount website

Pay Range: $3.00- 43.00

Starting Rate: Based on experience

UR Medicine Thompson Health is an EOE encouraging women, minorities, individuals with disabilities and veterans to apply.

CT Technologist

At Rochester Regional Health, we are dedicated to getting health care right. Our robust benefits and total rewards foster employee wellbeing, professional development and personal growth. We care for your career while caring for the community.

Job Title: CT Technologist

Department: Radiology

Location: Geneve Destination Campus, floating to Clifton Springs Hospital when needed

Hours Per Week: 40

Schedule: Monday-Friday, 8 Hour Day Shifts, Weekend Rotation

Sign-on Bonus: Up to $20,000

Summary: As a CT Technologist, your ability to empathize with patients, specialized technical skills, and dedication to quality, greatly enhances the overall success of imaging and the department as a whole.

Responsibilities:

• Patient Care - Responsible for radiography of patients, including CT scans and Interventional CT guided procedures; provide on-call coverage for CT section of Radiology; follow up on patient care issues/needs.
• Documentation - Maintain accountability for proper documentation of exams and procedures; document performance of studies in patient charts.
• Daily Maintenance - Assist with day-to-day supervision of the CT team; clean, restock and prepare rooms.

Required Qualifications:

• Two year college degree in Radiologic Technologist in Applied Science or equivalent.
• NYS license in Radiologic Technology (or) must hold NYS permit and obtain licensure within six months of employment.
• American Registry of Radiologic Technologist Certification (ARRT-R) within six months of employment.
• Effective 7/16/2018 - NYS Injection Certification within six months of employment.

Preferred Qualifications:

• Prior Radiologic Technologist experience preferred.
• Proficiency in Microsoft Office products and ability to work in various software applications preferred.
• Exceptional customer service and communication skills preferred.

Education: R - Radiography - American Registry of Radiologic Technologists (ARRT), RT(R) - Registered Radiologic Technologist - New York State Education Department (NYSED)

Physical Requirements: M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.

Pay Range: $1.00 - 44.00

City: Geneva

Postal Code: 14456

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity/Affirmative Action Employer. Minority/Female/Disability/Veterans by a prospective employee and/or employee's Physician or delegate will be considered for accommodations.

HOW WE CARE FOR YOU:

At Rochester Regional Health, we are dedicated to getting health care right. Our robust benefits and total rewards foster employee wellbeing, professional development and personal growth. We care for your career while caring for the community.

• Pension Plan
• Retirement Plan
• Advancement Opportunities
• Employee Discounts

Job Title:

CT Technologist

Department:

Radiology

Location:

Clifton Springs Hospital

Hours Per Week:

40hrs per week

Schedule:

Monday - Friday, Rotating Weekends

Sign-on Bonus:

Up to $25,000

SUMMARY:

As a CT Technologist-Lead, your ability to empathize with patients, specialized technical skills, and dedication to quality, greatly enhances the overall success of CT imaging for diagnostic use in patient care in RRH Radiology. This advanced position will include additional duties and responsibilities which are assigned by the modality supervisor or department manager. Performs Computed Tomography (CT) imaging and assists radiologists in performing CT Interventional procedures, obtaining images of good diagnostic quality while providing maximum comfort and safety to patients undergoing these procedures.

RESPONSIBILITIES:

• Responsible for CT scanning and Interventional CT guided procedures.
• Attends hospital and departmental meetings and in-service training.
• Maintains accountability for timely and proper service to patients during unsupervised shifts.
• Trains staff during orientation and on new procedures.
• Performs quality assurance duties as assigned.
• Performs PACS reconciliations as needed.
• Provides excellent customer service.

REQUIRED QUALIFICATIONS:

• Two year college degree in Radiologic Technologist in Applied Science or equivalent.
• NYS license in Radiologic Technology (or) must hold NYS permit and obtain licensure within six months of employment.
• American Registry of Radiologic Technologist Certification (ARRT-R) within six months of employment.
• Effective 7/16/2018 - NYS Injection Certification within six months of employment.

PREFERRED QUALIFICATIONS:

• Prior Radiologic Technologist experience.
• Three years of CT Technologist and/or Radiologic experience preferred (combined experience accepted).
• American Registry of Radiologic Technologist Certification in Computed Tomography (ARRT-R-CT).
• Proficiency in Microsoft Office products and ability to work various software applications.
• Exceptional customer service and communication skills.

EDUCATION:

LICENSES / CERTIFICATIONS:

PHYSICAL REQUIREMENTS:

M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations.

PAY RANGE:

$5.00 - 46.50

CITY:

Clifton Springs

POSTAL CODE:

14432

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity/Affirmative Action Employer. Minority/Female/Disability/Veterans by a prospective employee and/or employee's Physician or delegate will be considered for accommodations.

 Licensed Practical Nurse 

Ontario Center for Rehabilitation and Healthcare  is actively hiring Licensed Practical Nurses to work for our 98-bed Skilled Nursing Facility located in Canandaigua, NY. The ideal candidate will have excellent communication skills and a pleasant demeanor!

Now Offering $5,000 Sign-On Bonus!

We Just Raised Our Rates!

Base Rate is $8 - 30  with an additional $ .50 shift differential for evenings and nights

Travel Reimbursement for Gas &Tolls!

Ontario Center benefits include:

• Tuition Reimbursement Program
• Generous pay rates based on experience
• Extra evening and night shift differentials
• Flexible schedules for Full-Time or Part-Time
• Career Advancement Opportunities
• Two-Tiered Insurance Plan: Medical and Dental!

Duties:

• Recording health details of Residents; including vitals & temperature
• Administering medications and injections to Residents as needed
• Treating and dressing wounds and bedsores as needed
• May be required to supervise Certified Nursing Assistants (CNAs)
• Helps Residents get dressed & take care of personal hygiene
• Monitors Residents' food and liquid intake and output

Requirements:

• Must be able to work as a team member
• Valid NY State LPN license
• In good standing with State Registry

Rate:  $19.0 - 22.50

Location:

Canandaigua, NY

About Us:

Ontario Center for Rehabilitation and Healthcare  (formerly Ontario County Health Facility)  is a long-term care facility that provides the highest possible quality of care and quality of life for all Health Facility residents. The facility provides a versatile nursing home environment that encourages creativity among residents, managers, and staff. In addition to an emphasis on individuality and self-determination, the nursing home is viewed as home as much as a medical institution, with the residents' psychosocial needs deserving a prominence at least equal to their medical condition. At Ontario Center, we offer a friendly working environment, excellent compensation, a comprehensivebenefits package, professional growth & stability, innovative training programs and more.

Do you have the dedication and enthusiasm to support people in achieving their goals and advancing their lives?

Join our Team!

EMPLOYMENT OPPORTUNITY

$2,500 SIGN-ON BONUS

Title : Seneca County Non-Medicaid Case Manager

Job Requisition No.: 1768

Program : Care Management, Geneva, NY

Shift Schedule : Monday - Friday 8:00am-4:00pm

Salary : Salary pay range is min. $7.52 to a max. 22.82 per hr. based on education & experience

Benefits

• 3+ weeks of Personal Time Off (PTO), first year of employment
• 401(k) with Agency match
• Voluntary Medical/ Dental/ Vision
• Employer Funded Life Insurance
• 9 Paid Holidays and 1 Floating Holiday
• Employee Assistance Program (EAP)
• Tuition Assistance

Agency Overview

Lakeview Health Services is a premier partner throughout the Finger Lakes region, providing safe, affordable housing, support, and rehabilitative services to persons with mental illness as well as health care coordination services to individuals with chronic mental and physical health challenges. We are dedicated to helping individuals identify and achieve personally meaningful and measurable life goals, and to realize their full potential. Lakeview seeks to create an environment of learning and development that will lead to an engaged, motivated, and high performing team with a devotion and commitment to client service.

Essential Job Functions Overview

With the general oversight of the CSS Program Manager, works from a trauma informed care perspective to perform a wide range of recovery-based services including but not limited to counseling, support, advocacy, linkage, and coordination of services in a case management program for adults and children/youth with mental illness that do not have Medicaid. Individual should strive to create a healing environment that respects the perspectives and experiences of the individuals, families, staff and communities we serve by practicing safe, respectful communication as well as respecting individuals' boundaries and differences.

Essential Job Functions (all):

• Interview, counsel, and assist clients with securing necessary services, living independently, and accomplishing their individual goals and objectives.
• Develop and revise support services plans upon enrollment, review every 6 months, and following significant changes in functioning/life events, if applicable to the client's needs.
• Develop and maintain professional relationships with community services and service providers.
• Provide assistance to clients with paperwork, transportation, recreation, etc.
• Monitor client functioning and ensure timely communication with appropriate service providers.
• Complete the DLA-20 assessment within 30 days of enrollment and minimally every 6 months after, if applicable to the clients' needs.
• Complete documentation in an accurate and timely manner in accordance with organization policies.
• Develop and maintain all records and reports as per organization policies and procedures
• Attend necessary meetings both within the agency and in the community.
• Work with both the adult and children & youth populations.
• Coordinate and participate in weekly treatment team meetings.
• Provide outreach calls and visits to high-risk clients.
• Provide outreach calls and visits to clients not following through on appointments.
• Gather collateral information to ensure collaboration and communication amongst team members.
• Make calls to collaterals to discuss client concerns and updates.
• Assist in the coordination of urgent medical assessments for those who are not lined with a primary care physician (PCP)

1. Assist in linkages to local Federally Qualified Health Centers (FQHC)
2. Assist in coordination of transportation
3. Ensure timely follow up with PCP
4. Conduct home visits to evaluate home environment when there are concerns for safety/self-care
5. Assist with linkage to benefits to include but not limited to:
6. Medicaid/Medicare
7. SSI/SSD
8. Public Assistance

• Link individuals with community resources

1. Ensure "warm hand off" when making referrals to other services

• Utilize service dollars (when available) to assist eligible individuals (SMI) in gaining access to or supporting participation in services where there is no other means of support for that access or participation
• May assist in transporting clients to urgent services as needed.
• Work collaboratively with staff from Seneca County Jail on discharge planning and aftercare in the community for individuals being released and refer to appropriate services, as needed. These services may take place in the Jail or the community. (Seneca NM only)

In conjunction with Supportive Housing staff, provide oversight and support to individuals discharged to the Transitional Apartments, directly from Seneca County Jail. (Seneca NM only)

Essential Job Functions (Children & Youth):

• Obtain/maintain CANS-NY certification.
• Conduct CANS-NY assessment upon enrollment and minimally every 6 months after.
• Complete DLA-20 assessment at enrollment and minimally every 6 months after
• Complete Individualized Service Plan upon enrollment and every 6 months after, after completion of the DLA-20
• Develop crisis and emergency plans.
• Utilize CAIRS system for required documentation of children & youth served (Ontario County).
• Work collaboratively with LGU/SPOA.
• Complete duties in accordance with the guidance issued by the Office of Mental Health specific to C&Y Health Home Non-Medicaid Care Management.

Experience, Education, & Physical Qualifications

High School Diploma with two (2) years of relevant experience or an associate's degree in human services or related field. Valid NYS Driver's License as driving is an essential function of this position.

Knowledge:

Thorough knowledge of community services within service area; general knowledge and understanding of Mental Illnesses, Psychiatric Rehabilitation model and related issues; skills for independent living. Individual should strive to create a healing environment that respects the perspectives and experiences of the individuals, families, staff and communities we serve by practicing safe, respectful communication as well as respecting individuals' boundaries and differences.

Skills and Abilities:

Use of contemporary office equipment particularly a computer with word processing, database and report generating software; to communicate effectively with diverse individuals and to record notes as needed; to listen, understand and appreciate the experiences of clients; to establish rapport and meaningful professional relationships; to persuade, negotiate, instruct; to manage and resolve conflicts; to provide positive role-modeling; to inspire respect, confidence and trust in clients and co-workers; to respect and maintain appropriate confidentialities; to effectively encourage clients toward greater independence and self-sufficiency; to perceive and describe changes in behavior; to generate and maintain accurate records and reports as required; to seek, accept, and learn from supervisor and peer feedback; to organize time effectively; to plan and implement strategies consistent with client needs and overall organization goals, objectives, and standards; to meet deadlines regularly. Has a basic understanding of the importance of working from a trauma sensitive perspective.

Physical Requirements and Working Conditions:

Substantial amount of driving involved. General office environment

Any external candidate interested in this employment opportunity, please visit our web site at

Lakeview Health Services, Inc. complies with the legal requirement to take affirmative action and not discriminate on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, or status as a protected veteran. Further, Lakeview Health Services, Inc. will not discharge or otherwise discriminate against applicants or employees who inquire about, discuss, or disclose their compensation or that of others, subject to certain limitations.

Description

Schedule: Part time, Weekend day shift

Main Function:

• The social worker assigned to the position of Behavioral Health Assessment Officer (BHAO) will be the primary evaluator of patients referred for psychiatric assessment in the emergency department based on presenting behavioral health needs and on the acute inpatient units for patients identified by the hospital providers as experiencing mental health symptoms that are impairing the patient’s functional status.

• The BHAO is responsible for providing psychiatric evaluations, triage and brief crisis interventions including suicide risk assessments, safety planning and safe disposition related to behavioral health needs.

• The BHAO is also responsible for coordinating with hospital and community providers to ensure adequate communication and facilitation of patient care including appropriate mental health, substance use and primary care follow up as appropriate.

• Administering rating scales and collecting patient reported outcomes measures for patients in the Hospital ED or inpatient units when clinically appropriate is another expectation of the BHAO’s role.

• The BHAO is expected to consult with the psychiatrist assigned by phone regarding the assessment of the patient and to develop a treatment plan and then to relay this information to the medical care teams.

Qualifications:

• Required LMSW in NYS or obtained within 18 months of hire or transfer.

Education and Experience:

• Required: The social worker who occupies this position must have a MSW from an accredited social work graduate program.

• Must be licensed by the State of New York (LMSW/LCSW/ LCSW-R) and demonstrate competency in providing cognitive and behavioral interventions within an emergency department or inpatient setting.

• Internship/work experience in the mental health setting providing suicide risk assessments as well as safety planning

• At least 1-2 years of experience working in an emergency room setting providing mental health evaluations.

Pay Range: $30.00 - $40.00

Starting Pay: Based on experience

Thompson Health is an EOE encouraging individuals with disabilities and veterans to apply.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights ( notice from the Department of Labor.

At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a **Patient Coordinator,** which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives.
**Job Type:** Full Time
**Salary:** $17 - $19 / hour
**At Aspen Dental, we put** **You First. We** **offer:**
+ A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
+ Career development and growth opportunities with our best-in-class training program to support you at every stage of your career
+ A fun and supportive culture that encourages collaboration and innovation
+ Free Continuous Learning through TAG U
**How You'll Make** **a Difference**
As a **Patient Coordinator** , you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in a four-week training program to succeed in your role.
+ Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
+ Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection
+ Balance nightly deposits and credit card processing
+ Additional tasks as assigned by the Manager
**Preferred Qualifications**
+ High school diploma or equivalent
+ Strong communication and interpersonal skills with an ethical mindset
+ High regard for time management
+ Organized and detail oriented
_Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization._
_*May vary by independently owned and operated Aspen Dental locations._
_ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability._

University of Rochester: Office of the Provost: University of Rochester Medical Center: School of Medicine and Dentistry: Imaging Sciences
**Salary Range or Pay Grade**
$480.000 - $520,000
**Description**
The University of Rochester invites an ABR certified/eligible radiologist to join a dynamic practice at FF Thompson Hospital in the heart of the Finger Lakes. Prefer abdomen, neuro, or chest fellowship or equivalent training with up to 50% subspecialty work using our enterprise-wide unified PACS. No mammo or IR required. You will join other regional radiologists who are full time at this facility, which features state-of-the-art IT and equipment. There is full University affiliation with full-time back up. Salary and benefits are highly competitive.
This facility is very close to the shores of Canandaigua Lake in the heart of the Finger Lakes, which is the 3rd largest wine region in the U.S. Rochester, known as the Flower City, has excellent schools, arts (Eastman School of Music), great restaurants, affordable housing, and low cost-of-living.
**Qualifications**
ABR Certified/Eligibile
NYS License / NYS License Eligible
**Application Instructions**
If you already have an Interfolio account, please sign in to apply to this position. If not, please create an Interfolio account.
For questions pertaining to the position, email
The referenced pay range represents the University's good faith and reasonable estimate of the base range of compensation for this faculty position. Individual salaries will be detemined within the job's salary range and established base on (but not limited to) market data, experience and expertise of the individual, and with consideration to related position salaries. Alignment of clinical incentive-based compensation may also be applicable and will be discussed during the hiring process.
**Equal Employment Opportunity Statement**
EOE, including disability/protected veterans
The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Classes). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates for all persons consistent with our values and based on applicable law.

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.
**Job Location (Full Address):**
395 West St, Canandaigua, New York, United States of America, 14424
**Opening:**
Worker Subtype:
Regular
Time Type:
Full time
Scheduled Weekly Hours:
40
Department:
SMH Med Oncology - Interlakes
Work Shift:
UR - Day (United States of America)
Range:
UR URCB 203 H
Compensation Range:
$18.00 - $23.81
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
**Responsibilities:**
GENERAL PURPOSE
Performs functions associated with patient information processing for ambulatory care visits. Completes the tasks of reception, registration, charge reconciliation process, appointment scheduling, eRecord task management, In Basket management and Telephone encounter management using the electronic medical record and patient access and revenue cycle systems. Ensures patient satisfaction with information processing and reception service. Requires accuracy in order to generate a billable service for the provider. Responsible for functions being completed in an accurate, efficient, and customer friendly manner. May act as a resource to new staff.
**ESSENTIAL FUNCTIONS**
+ Greets patients to initiate positive ambulatory experience, requests patient identification, ensures use of two identifiers to verify the correct patient, identifies healthcare provider to be seen, identifies referring provider and primary care physician, directs patients to next destination, obtains signatures as needed, identifies and assesses patients' special needs, and monitors reception area to ensure patient needs are met.
+ Provides interaction of warm hand-off to registration and insurance management (RIM).
+ Updates patients regarding waiting time for the provider every 15 minutes.
+ Protects Personal Health Information (PHI) for patients as indicated by HIPAA regulations.
+ Ensures cleanliness and order in the waiting room/lobby.
+ Collects patient demographic and financial information in an efficient, customer-oriented manner.
+ Asks specific questions of patient to verify information accuracy to establish a billable account. Enters information into electronic medical record (EMR) and patient access and revenue cycle system.
+ Requests patient e-mail address for confirmation purposes.
+ Ensures completion of all appropriate forms by patients, such as Medicare Secondary Payer assurance, provision of HIPAA information for new patients, requesting patient identification to verify identity, provision of Financial Assistance Program, etc.
+ Schedules new and return visits to ambulatory care using the electronic medical record and patient access and revenue cycle system, monitors schedules and reports problems to Supervisor, pre-registers patients for next visit, coordinates appointments for ancillary testing or referrals to other clinic sites, follows-up missed appointments and cancellations, completes any correspondence or forms involved with appointment scheduling, schedules interpreters, schedules outside services to meet patient's needs, and ensures patient satisfaction with visit prior to discharge from the area.
+ Prints After Visit Summary (AVS) at check-out when appropriate, uses two patient identifiers to ensure provision of the summary to the correct patient.
+ May assist with provider template changes.
+ Collects patient co-pays, prepares end of day deposits and reconciles any discrepancies.
+ Answers phone in a timely and courteous manner.
+ Manages incoming clinic calls and sorts calls to various providers.
+ Opens telephone encounter in EMR when speaking with patients.
+ Ensures routing of encounter in EMR to the appropriate staff/provider.
+ Coordinates outgoing calls related to major functions above.
+ Provides information to patients to minimize the need to distribute the telephone call, forwards calls, pages providers, and takes messages.
+ Edits and corrects registration errors and completes missing registration data.
+ Assists in charge reconciliation process.
+ Ensures accuracy of patient schedules.
+ Identifies ways to reduce follow-up, repetitive, or corrective work.
+ Manages multiple processes in EMR, including messaging in In Basket and referral work queue processing, which is part of the patient legal medical record, therefore, ensures accurate and concise information is entered.
+ Assesses the urgency of a situation and determines appropriate routing for the patient, serves as a resource for handling complaints, utilizes service recovery concepts, serves as front-line problem solver.
+ May escort patient into the treatment corridor, collects height and weight information, records list of current medication, records basic visit documentation, obtains vital signs, etc.
+ Competencies must be verified by clinical staff before performance of any of these duties.
Other duties as assigned.
**MINIMUM EDUCATION & EXPERIENCE**
+ High School diploma and 1-year related experience in an administrative office or customer service field required or
+ Completion of Vision Care 1,2,3 courses required
+ Or equivalent combination of education and experience
**KNOWLEDGE, SKILLS AND ABILITIES**
+ Medical terminology experience preferred
+ Demonstrated ability to word process documents and enter data into a database preferred
+ Demonstrates the ICARE values to patient, families and staff preferred
+ Demonstrated skills related to achievement of customer satisfaction preferred
+ Ability to act as a resource to less experienced staff preferred
The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.
Notice: If you are a **Current** **Employee,** please **log into myURHR** to search for and apply to jobs using the Jobs Hub. Your application, if submitted using this portal, cannot be moved forward.
**Learn. Discover. Heal. Create.**
Located in western New York, Rochester is our namesake and our home. One of the world's leading research universities, Rochester has a long tradition of breaking boundaries-always pushing and questioning, learning and unlearning. We transform ideas into enterprises that create value and make the world ever better.
If you're looking for a career in higher education or health care, the University of Rochester may offer the perfect opportunity for your background and goals
At the University of Rochester, we are committed to fostering, cultivating, and preserving an inclusive and welcoming culture and are united by a strong commitment to be ever better-Meliora. It is an ideal that informs our shared mission to ensure all members of our community feel safe, respected, included, and valued.