148 Home Health Aides jobs in Islip Terrace

Pay: Starting at $17.00 per hour

Job description:

Job Title: Patient Care Coordinator (PCC)

Supervisor: Regional Operations Director

Position Summary

Are you passionate about helping people improve their quality of life through better hearing? Are you looking for a career with growth potential in the hearing healthcare industry? We are seeking a Patient Care Coordinator who is eager to develop their skills and grow within our organization, with the potential to advance into a Hearing Care Provider role.

As a Patient Care Coordinator, you will be the first point of contact for our patients, demonstrating professionalism and a patient-centered approach. You will play a critical role in supporting the clinic's operations, facilitating patient flow, and identifying opportunities to help individuals on their journey to better hearing. This role is ideal for someone who is looking to build a long-term career in the hearing industry with a forward-thinking, collaborative organization that is an industry leader.

Essential Duties and Responsibilities

• Serve as the welcoming first point of contact for patients, ensuring a warm and professional experience.
• Educate patients on our services.
• Schedule and confirm appointments, conduct patient retention calls, and coordinate provider schedules for efficient clinic operations.
• Assist patients with paperwork, insurance verification, and financial transactions, including payment collection and petty cash reconciliation.
• Maintain accurate patient records, ensuring all documentation is up to date and filed properly.
• Perform minor hearing aid maintenance as allowed by state/provincial law, such as battery changes, wax guard replacements, and troubleshooting basic device issues.
• Support marketing efforts, including coordinating community outreach events, educational seminars, and patient engagement activities.
• Assist with inventory management, tracking hearing aids, repairs, and product stock.
• Must work between 3 clinics in Commack, Fresh Meadow & Franklin Square

Education and Experience Requirements

• High school diploma required; Associate’s degree in a related field is a plus.
• Minimum of 2 years of office management or customer service experience, preferably in healthcare or sales.
• Passion for patient care and interest in pursuing a long-term career in the hearing healthcare industry.

Required Skills & Qualifications

• Strong interpersonal skills with the ability to build rapport with patients and colleagues.
• Excellent verbal and written communication skills.
• Strong computer skills, including experience with word processing and database software.
• Detail-oriented with excellent organizational and multitasking abilities.
• Sales and customer service experience with the ability to identify patient needs and offer solutions.
• Basic accounting knowledge, including revenue tracking and insurance claim processing.

Physical Demands

• Ability to manage a busy office environment, multitask efficiently, and handle interruptions with professionalism.
• Must be able to lift up to 20 pounds for office supply and inventory management.

Why Join Us?

• Be part of a collaborative and forward-thinking organization that is a leader in the hearing healthcare industry.
• Opportunity for career growth into a Hearing Care Provider role.
• Work in a patient-centered environment that prioritizes care, education, and innovation.
• Competitive compensation and benefits package.

If you are ready to make a difference in people’s lives and grow your career in the hearing industry, we encourage you to apply!

Candidate would be required to travel to multiple clinics (East Meadow / Franklin Square)

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Job Type: Full-time

Benefits:

• 401(k) matching

Work Location: In person

Opportunities with Optum in the Tri-State region  (formerly CareMount Medical, ProHEALTH New York, Crystal Run Healthcare and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York and New Jersey. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind Caring. Connecting. Growing together.  

Optum West Carver Medical h as an immediate opening for a friendly, patient focused and detailed oriented  Associate Patient Care Coordinator to join our team. Associate Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.

Schedule : This is a 37.5-hour work week, Monday through Friday between the hours of 7:30 am to 5:00 pm and one late night,  Tuesday until 7:00 pm.  The schedule will be determined by the hiring manager upon hire.

Location : 200 W. Carver Street, Huntington, New York, 11743

Primary Responsibilities:

• Greet patients and conduct check-in process: Collect or verify demographic information, including key demographic fields

•   Load or update insurance information as needed

• Answer telephone calls promptly and courteously for all specialties

• Confirms and schedules appointments

• Verify eligibility and authorization and flag appointment accordingly

• Scan insurance card(s)

• Collect co-payments and outstanding balances

• Post payments received in practice management system and provide system-generated receipts

•   Ability to float to other locations as needed

• Schedule appointments using approved scheduling guidelines

• Ability to be cross trained for medical assistant

• Use call processing and other applicable functionality in the EHR to take messages and communicate with clinicians

• Monitor daily reminder call logs; conduct outreach to patients requiring appointments; contact patients who, "no show," for follow up appointments for chronic conditions or preventive care

• Monitor administrative tasks in the EHR and respond timely

• Scan and index documents into the EHR; ensure that necessary documents, lab results, etc. are available in advance of patient visits

• Assist coworkers as needed to assure smooth office operation and delivery of excellent service through teamwork

• Demonstrate respect for patients and Optum staff by presenting a friendly, courteous manner at all times and maintaining patient confidentiality

• Ability to be cross trained between departments and be an proficient in the department assigned

• Perform other duties as assigned

What are the reasons to consider working for UnitedHealth Group?  Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays

• Medical Plan options along with participation in a Health Spending Account or a Health Saving account

• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage

• 401(k) Savings Plan, Employee Stock Purchase Plan

• Education Reimbursement

• Employee Discounts

• Employee Assistance Program

• Employee Referral Bonus Program

• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.

• More information can be downloaded at: 

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED (or higher)

• 1+ years of customer service or healthcare related experience

• Intermediate level of computer proficiency in Microsoft Office

• Ability to cover other offices if needed

Preferred Qualifications:

• 1+ years of experience working in medical office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records

• Experience working with an electronic health record (EPIC)

• Knowledge of Medical terms

Soft Skills:  

• Ability to work independently and maintain good judgment and accountability  

• Demonstrated ability to work well with health care providers  

• Strong organizational and time management skills  

• Ability to multi-task and prioritize tasks to meet all deadlines  

• Ability to work well under pressure in a fast-paced environment  

• Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others  

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.  

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #RED

Opportunities with Optum in the Tri-State region  (formerly  CareMount  Medical,  ProHEALTH  New York and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind  Caring. Connecting. Growing together.     

Optum Pediatrics Huntington h as an immediate opening for a friendly, patient focused and detailed oriented  Associate Patient Care Coordinator to join our team. The Associate Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.

Schedule: This is a 37.5-hour work week, Monday through Friday between the hours of 7:50 am to 6:00 pm and one rotating late at night to 6:00 pm.  And rotating Saturdays from 8:00 am to noon. The schedule will be determined by the hiring manager upon hire.

Location : 205 E. Main Street, Suite 2-8 Huntington, New York, 11743

Primary Responsibilities:

• Greet patients and conduct check-in process: Collect or verify demographic information, including key demographic fields
• Load or update insurance information as needed
• Answer telephone calls promptly and courteously for all specialties
• Confirms and schedules of appointments
• Verify eligibility and authorization and flag appointment accordingly
• Scan insurance card(s)
• Collect co-payments and outstanding balances
• Post payments received in practice management system and provide system-generated receipts
• Ability to float to other locations as needed
• Schedule appointments using approved scheduling guidelines
• Ability to be cross trained for medical assistant
• Use call processing and other applicable functionality in the EHR to take messages and communicate with clinicians
• Monitor daily reminder call logs; conduct outreach to patients requiring appointments; contact patients who, "no show," for follow up appointments for chronic conditions or preventive care
• Monitor administrative tasks in the EHR and respond timely
• Scan and index documents into the EHR; ensure that necessary documents, lab results, etc. are available in advance of patient visits
• Assist coworkers as needed to ensure smooth office operation and delivery of excellent service through teamwork
• Demonstrate respect for patients and Optum staff by presenting a friendly, courteous manner always and maintaining patient confidentiality
• Ability to be cross trained between departments and to be proficient in the department assigned
• Ability to cover other offices if needed
• Perform other duties as assigned

What are the reasons to consider working for UnitedHealth Group?   Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
• More information can be downloaded at:  

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED (or higher)
• 1+ years of customer service or healthcare related experience
• Basic level of computer proficiency in Microsoft Office
• Ability to cover other offices if needed

Preferred Qualifications:

• 1+ years of experience working in medical office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records
• Experience working with an electronic health record (EPIC)
• Knowledge of medical terminology

Soft Skills:  

• Ability to work independently and maintain good judgment and accountability 
• Demonstrated ability to work well with health care providers 
• Strong organizational and time management skills 
• Ability to multi-task and prioritize tasks to meet all deadlines 
• Ability to work well under pressure in a fast-paced environment 
• Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others 

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.  

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.  

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #RED

Opportunities with Optum in the Tri-State region  (formerly CareMount Medical, ProHEALTH New York, Crystal Run Healthcare and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York and New Jersey. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind Caring. Connecting. Growing together.  

Bethpage Radiology, part of Optum, has an immediate opening for a friendly, patient focused and detailed oriented  Associate Patient Care Coordinator to join our team. The Associate Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.

Schedule: A 37.5-hour work week, Monday through Friday to be determined by the supervisor between the hours of 10:00 am to 8:00 pm.  Rotating Saturdays between the hours of 8:00 am to 3:00 pm.

Location: 4277 Hempstead Turnpike, Bethpage, NY 11714

Primary Responsibilities:

• Obtain accurate and updated patient information, such as name, address, insurance information
• Perform insurance verification on the date of service
• Obtain patient signatures for required documents
• File, fax and maintain medical records
• Checks in and checks out patients
• Confirms and schedules appointments
• Answering incoming and outgoing telephone calls promptly and courteously,
• Perform referral documentation promptly
• Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments and obtaining copies lab results or specialist reports
• Adhere to the standards identified via Sparq regarding Optum Employee Policies
• Work cohesively with fellow employees to achieve specific team goals
• Keep abreast on current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements
• Comfortable working in high pace environment 
• Participate in planning, coordinating, and implementing care in conjunction with the multidisciplinary team in accordance with the Plan of Care
• Assure the continuity of care through scheduling and tracking systems
• Provide effective communication to patient / family team members and other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluations
• Comply with administrative policies to ensure quality of care
• Demonstrate precision and efficiency in scanning documents and monitoring the fax server, retrieving and / or scanning documents and assigning to the appropriate electronic chart
• Performs other duties as assigned
  

What are the reasons to consider working for UnitedHealth Group?  Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
• More information can be downloaded at: 

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED (or higher)

• 1+ years of customer service or healthcare related experience

• Intermediate level of computer proficiency (multi-tasking through multiple applications including Microsoft Outlook, Excel, and Word)

• Ability to travel to other locations if needed for coverage

Preferred Qualifications:

• 1+ years of experience working in medical front office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records

• Experience working with an electronic health record (EPIC)

• Knowledge of Medical terms

• Knowledge of Radiology

Soft Skills:  

• Ability to work independently and maintain good judgment and accountability  

• Demonstrated ability to work well with health care providers  

• Strong organizational and time management skills  

• Ability to multi-task and prioritize tasks to meet all deadlines  

• Ability to work well under pressure in a fast-paced environment  

• Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others  

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.  

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #RED

Opportunities with Optum in the Tri-State region  (formerly CareMount Medical, ProHEALTH New York, Crystal Run Healthcare and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York and New Jersey. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind Caring. Connecting. Growing together.  

Optum West Carver Medical h as an immediate opening for a friendly, patient focused and detailed oriented  Associate Patient Care Coordinator to join our team. Associate Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.

Schedule : This is a 37.5-hour work week, Monday through Friday between the hours of 7:30 am to 5:00 pm and one late night,  Tuesday until 7:00 pm.  The schedule will be determined by the hiring manager upon hire.

Location : 200 W. Carver Street, Huntington, New York, 11743

Primary Responsibilities:

• Greet patients and conduct check-in process: Collect or verify demographic information, including key demographic fields

•   Load or update insurance information as needed

• Answer telephone calls promptly and courteously for all specialties

• Confirms and schedules appointments

• Verify eligibility and authorization and flag appointment accordingly

• Scan insurance card(s)

• Collect co-payments and outstanding balances

• Post payments received in practice management system and provide system-generated receipts

•   Ability to float to other locations as needed

• Schedule appointments using approved scheduling guidelines

• Ability to be cross trained for medical assistant

• Use call processing and other applicable functionality in the EHR to take messages and communicate with clinicians

• Monitor daily reminder call logs; conduct outreach to patients requiring appointments; contact patients who, "no show," for follow up appointments for chronic conditions or preventive care

• Monitor administrative tasks in the EHR and respond timely

• Scan and index documents into the EHR; ensure that necessary documents, lab results, etc. are available in advance of patient visits

• Assist coworkers as needed to assure smooth office operation and delivery of excellent service through teamwork

• Demonstrate respect for patients and Optum staff by presenting a friendly, courteous manner at all times and maintaining patient confidentiality

• Ability to be cross trained between departments and be an proficient in the department assigned

• Perform other duties as assigned

What are the reasons to consider working for UnitedHealth Group?  Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays

• Medical Plan options along with participation in a Health Spending Account or a Health Saving account

• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage

• 401(k) Savings Plan, Employee Stock Purchase Plan

• Education Reimbursement

• Employee Discounts

• Employee Assistance Program

• Employee Referral Bonus Program

• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.

• More information can be downloaded at: 

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED (or higher)

• 1+ years of customer service or healthcare related experience

• Intermediate level of computer proficiency in Microsoft Office

• Ability to cover other offices if needed

Preferred Qualifications:

• 1+ years of experience working in medical office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records

• Experience working with an electronic health record (EPIC)

• Knowledge of Medical terms

Soft Skills:  

• Ability to work independently and maintain good judgment and accountability  

• Demonstrated ability to work well with health care providers  

• Strong organizational and time management skills  

• Ability to multi-task and prioritize tasks to meet all deadlines  

• Ability to work well under pressure in a fast-paced environment  

• Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others  

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.  

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #RED

Opportunities with Optum in the Tri-State region  (formerly  CareMount  Medical,  ProHEALTH  New York and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind  Caring. Connecting. Growing together.     

Optum Pediatrics Huntington h as an immediate opening for a friendly, patient focused and detailed oriented  Associate Patient Care Coordinator to join our team. The Associate Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.

Schedule: This is a 37.5-hour work week, Monday through Friday between the hours of 7:50 am to 6:00 pm and one rotating late at night to 6:00 pm.  And rotating Saturdays from 8:00 am to noon. The schedule will be determined by the hiring manager upon hire.

Location : 205 E. Main Street, Suite 2-8 Huntington, New York, 11743

Primary Responsibilities:

• Greet patients and conduct check-in process: Collect or verify demographic information, including key demographic fields
• Load or update insurance information as needed
• Answer telephone calls promptly and courteously for all specialties
• Confirms and schedules of appointments
• Verify eligibility and authorization and flag appointment accordingly
• Scan insurance card(s)
• Collect co-payments and outstanding balances
• Post payments received in practice management system and provide system-generated receipts
• Ability to float to other locations as needed
• Schedule appointments using approved scheduling guidelines
• Ability to be cross trained for medical assistant
• Use call processing and other applicable functionality in the EHR to take messages and communicate with clinicians
• Monitor daily reminder call logs; conduct outreach to patients requiring appointments; contact patients who, "no show," for follow up appointments for chronic conditions or preventive care
• Monitor administrative tasks in the EHR and respond timely
• Scan and index documents into the EHR; ensure that necessary documents, lab results, etc. are available in advance of patient visits
• Assist coworkers as needed to ensure smooth office operation and delivery of excellent service through teamwork
• Demonstrate respect for patients and Optum staff by presenting a friendly, courteous manner always and maintaining patient confidentiality
• Ability to be cross trained between departments and to be proficient in the department assigned
• Ability to cover other offices if needed
• Perform other duties as assigned

What are the reasons to consider working for UnitedHealth Group?   Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
• More information can be downloaded at:  

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED (or higher)
• 1+ years of customer service or healthcare related experience
• Basic level of computer proficiency in Microsoft Office
• Ability to cover other offices if needed

Preferred Qualifications:

• 1+ years of experience working in medical office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records
• Experience working with an electronic health record (EPIC)
• Knowledge of medical terminology

Soft Skills:  

• Ability to work independently and maintain good judgment and accountability 
• Demonstrated ability to work well with health care providers 
• Strong organizational and time management skills 
• Ability to multi-task and prioritize tasks to meet all deadlines 
• Ability to work well under pressure in a fast-paced environment 
• Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others 

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.  

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.  

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #RED