1,352 Home Mortgage jobs in the United States

Description
As a part of our team, you're made ready for a fulfilling career with exciting new challenges and opportunities to stretch yourself! While in this position, you will be responsible for generating sales of home lending products including mortgage, home equity loans and lines of credit through leads and applications. These leads and applications are obtained through, but not limited to, the retail branch network, internal phone and web referrals and other internal direct to customer campaigns. You will engage in timely and responsive customer contact, while executing needs based selling techniques. It is important to note, that by adhering to all applicable quality and service guidelines, you will meet production and customer satisfaction targets. Furthermore, you will follow up and follow through with internal external customers and meet established department service level agreements. Most importantly, you'll feel valued for who you and supported to achieve what's important to you, personally and professionally.
Primary responsibilities include
+ Determine the customer's financial objectives using needs based sales processes.
+ Review the customer's lending needs, structure an appropriate loan commitment which meets their needs and conforms to credit policy, and provide the client with their customized loan solution.
+ Coordinate with the customer or third parties for information and document gathering and scheduling issues.
+ Follow customer loans through the loan life cycle; track and monitor leads, prepare projection reports, and maintain an active referral base.
+ Effectively collaborate with loan processing, underwriting, compliance, and other internal lending departments as necessary to ensure all loan conditions are met in a timely and accurate manner.
+ Maintain expertise in loan origination system(s) to ensure timely and accurate processing.
+ Provide clear, concise, focused communication to the customer and internal partners throughout the process.
Hours & Work Schedule
Hours per Week: 40
Work Schedule: Monday-Friday (1 Saturday per month)
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Why Work for Us
At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
10/31/2025

**About this role:**
Wells Fargo is seeking a Mortgage Retail Sales Consultant (SAFE) in Consumer Lending as part of Home Lending. Learn more about our career areas and lines of business at wellsfargojobs.com ( .
**In this role, you will:**
+ Participate in soliciting residential mortgages from various sources
+ Produce high quality loans which are compliant and provide excellent customer service
+ Build relationships with realtors, builders, financial professionals, bank stores, past customers, and other non-traditional sources
+ Develop and maintain a high degree of visibility for Wells Fargo Home Mortgage in the marketplace; stay informed of mortgage industry trends and developments in the assigned market
+ Present recommendations for producing loans and exercise some independent judgment while developing understanding of and adherence to Mortgage Retail Sales functional area, policies, procedures, compliance requirements, and generating loans
+ Understand real estate appraisals, title reports, and real estate transactions
+ Receive customer applications, quote the rate and points, and complete follow-up activities with the registration lock-in; analyze and offer mortgage loan products based on client needs
+ Review and analyze low to moderately complex financial and credit data; match customer needs with an appropriate loan program and level of risk
+ Inform prospective and existing customers of Wells Fargo Home Mortgage programs, rates, policies, underwriting requirements, and loan procedures; maintain high standard of client satisfaction and quality by ensuring timely and proactive customer communication
+ Pursue Wells Fargo training offerings to increase knowledge of company products, policies and procedures, and underwriting requirements
+ This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below
**Required Qualifications:**
+ 2+ years of Mortgage Retail Sales experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
**Desired Qualifications:**
+ Basic Microsoft Office skills
+ Documented retail residential mortgage fundings over the past 12 months referred primarily from established, local, external sources
+ Excellent verbal, written, and interpersonal communication skills
+ Mortgage industry experience
+ Knowledge and understanding of sales prospecting and generating referrals
+ Experience developing and cultivating professional relationships
+ Customer service experience
**Job Expectations:**
+ This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website ( provides the MU4R questions and registration required for employment in this position. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary
+ Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary
+ Ability to lift 20+ pounds
+ Reliable transportation
+ Ability to work nights, weekends, and/or holidays as needed or scheduled
**Pay Range**
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$0.00 - $0.00
**Benefits**
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs ( for an overview of the following benefit plans and programs offered to employees.
+ Health benefits
+ 401(k) Plan
+ Paid time off
+ Disability benefits
+ Life insurance, critical illness insurance, and accident insurance
+ Parental leave
+ Critical caregiving leave
+ Discounts and savings
+ Commuter benefits
+ Tuition reimbursement
+ Scholarships for dependent children
+ Adoption reimbursement
**Posting End Date:**
6 Dec 2025
*** **_Job posting may come down early due to volume of applicants._**
**We Value Equal Opportunity**
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo ( .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy ( to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-

Description
RESPONSIBILITIES: As part of the Home Mortgage Quality Control Department, the primary function of this position is to ensure HM Mortgage is in compliance with all applicable secondary market, private and government loan programs. Re-underwrite and review all underwriting decisions for the monthly QC selection of loans to ensure that all guidelines on mortgage products are being met by HM mortgage production staff. Determine if all DU conditions were input correctly, and conditions were satisfied. Review each appraisal for soundness and determine if review appraisal is warranted. Review legal documents to ensure accuracy. Assist in the performance of periodic targeted assurance reviews and perform other credit and quality control duties as may be assigned.
QUALIFICATIONS (Retail/Correspondent):
+ 5-7 years underwriting experience with in-depth knowledge of FANNIE MAE & FREDDIE MAC guidelines.
+ Knowledge of FHA, VA and state agency guidelines required
+ Sound knowledge of the consumer mortgage lending process and workflow
+ Sound knowledge of secondary, private investor and government mortgage loan programs
+ PC skills including proficiency in MS Word, Excel, and database applications
+ Experience with ACES, Empower an/or Encompass, a plus
+ Excellent oral and written communication skills with solid organizational, interpersonal, analytical, and critical thinking skills
+ Demonstrated ability to work independently and manage time effectively in a fast-paced environment.
+ Self-motivated with a strong ability to work autonomously while maintaining high productivity and quality standards.
+ Proven track record of delivering results while working independently with minimal supervision.
Hours & Work Schedule
+ Hours per Week: 40
+ Work Schedule: 8am -5pm
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Why Work for Us
At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
10/30/2025

Description
This position requires close coordination with mortgage title companies, mobile notaries, and third-party vendors. The specialist may also engage directly with mortgage insurers (MI), government-sponsored enterprises (GSEs) such as Fannie Mae and Freddie Mac, and federal agencies including HUD, VA, and USDA.
Key Responsibilities:
+ Manage borrower communication and documentation throughout the final stages of the loss mitigation process.
+ Track and monitor trial payment plans and ensure timely issuance of final modification or liquidation documents.
+ Ensure internal and external systems are updated accurately based on approved program terms.
+ Coordinate with title companies, notaries, and vendors to facilitate document execution and closing.
+ Ensure compliance with investor, insurer, and regulatory guidelines.
+ Collaborate with internal teams to resolve issues and ensure a seamless customer experience.
+ Maintain accurate records and documentation in servicing systems.
Qualifications:
Required:
+ High School Diploma or equivalent.
+ Minimum 2 years of experience in mortgage servicing and default operations.
+ Knowledge of mortgage documents, title insurance, and title vesting.
+ Familiarity with MSP/Fidelity, ALS, and Back in Black systems.
+ Strong understanding of CFPB, FDCPA, RESPA, ECOA, TCPA, SCRA, and UDAAP regulations.
+ Ability to manage multiple tasks in a time-sensitive environment.
+ Strong communication, critical thinking, and problem-solving skills.
+ Proficiency in Microsoft Office, especially Excel.
Preferred:
+ Bachelor's degree (preferred)
+ Experience working with GSEs and government insurers.
Hours and Work Schedule
Hours per Week: 40
Work Schedule: Monday-Friday in the Glen Allen, VA or Irving, TX office
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Why Work for Us
At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Description
This position requires close coordination with mortgage title companies, mobile notaries, and third-party vendors. The specialist may also engage directly with mortgage insurers (MI), government-sponsored enterprises (GSEs) such as Fannie Mae and Freddie Mac, and federal agencies including HUD, VA, and USDA.
Key Responsibilities:
+ Manage borrower communication and documentation throughout the final stages of the loss mitigation process.
+ Track and monitor trial payment plans and ensure timely issuance of final modification or liquidation documents.
+ Ensure internal and external systems are updated accurately based on approved program terms.
+ Coordinate with title companies, notaries, and vendors to facilitate document execution and closing.
+ Ensure compliance with investor, insurer, and regulatory guidelines.
+ Collaborate with internal teams to resolve issues and ensure a seamless customer experience.
+ Maintain accurate records and documentation in servicing systems.
Qualifications:
Required:
+ High School Diploma or equivalent.
+ Minimum 2 years of experience in mortgage servicing and default operations.
+ Knowledge of mortgage documents, title insurance, and title vesting.
+ Familiarity with MSP/Fidelity, ALS, and Back in Black systems.
+ Strong understanding of CFPB, FDCPA, RESPA, ECOA, TCPA, SCRA, and UDAAP regulations.
+ Ability to manage multiple tasks in a time-sensitive environment.
+ Strong communication, critical thinking, and problem-solving skills.
+ Proficiency in Microsoft Office, especially Excel.
Preferred:
+ Bachelor's degree (preferred)
+ Experience working with GSEs and government insurers.
Hours and Work Schedule
Hours per Week: 40
Work Schedule: Monday-Friday in the Glen Allen, VA or Irving, TX office
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Why Work for Us
At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Description
As the Quality Assurance Analyst, you will participate, in a team environment, to define the target state for monitoring and testing for assigned products, processes and services. Under direction, the Analyst will complete quality control testing for one or more lines of business and/or products. Working within established timelines, the Analyst will deliver control testing and risk monitoring activities which are critical to determining control environment effectiveness. In this role, the Analyst will gain an understanding of business processes and will develop fundamental control assessment skills.
Primary responsibilities include
+ The primary focus of the Quality Assurance (QA) team is to design and execute quality assurance testing. QA results aid the line of business by ensuring process and controls are functioning properly and that data elements are flowing completely and accurately from input through to regulatory and management reporting.
+ Identifies and develops ways to improve the quality, capability, or efficiency of the testing process.
+ Builds strong relationships with partners and business line management, across the various business lines, sharing monitoring and testing outcomes.
+ Documents testing results results in system of record. Demonstrates knowledge of Business Line processes and control monitoring skills through increased independence on work tasks while maintaining quality. Documents changes in process as required
+ Maintains up-to-date understanding of business processes along with regulatory requirements for quality assurance testing and controls.
Qualifications, Education, Certifications and/or Other Professional Credentials
+ 2-4 years Home Mortgage Loss Mitigation experience
+ Ability to juggle multiple work efforts and to quickly change direction
+ PC skills including proficiency in all Microsoft Office programs including MS Word, Excel, Outlook and database applications
+ Self-motivated individual who can work independently and as an engaged member of a team
+ Organizational skills and ability to handle multiple tasks to meet tight deadlines
+ Strong oral and written communications skills
+ Knowledge of banking/brokerage products and operations; regulatory requirements; and key processes, controls, and exposure areas a plus
+ Experience delivering under tight deadlines while maintaining quality standards
+ Excellent interpersonal skills
Hours & Work Schedule
+ Hours per Week: 40 Hours
+ Work Schedule: Monday-Friday in the Glen Allen, VA office
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Why Work for Us
At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
10/31/2025

Description
RESPONSIBILITIES: As part of the Home Mortgage Quality Control Department, the primary function of this position is to ensure HM Mortgage is in compliance with all applicable secondary market, private and government loan programs. Re-underwrite and review all underwriting decisions for the monthly QC selection of loans to ensure that all guidelines on mortgage products are being met by HM mortgage production staff. Determine if all DU conditions were input correctly, and conditions were satisfied. Review each appraisal for soundness and determine if review appraisal is warranted. Review legal documents to ensure accuracy. Assist in the performance of periodic targeted assurance reviews and perform other credit and quality control duties as may be assigned.
QUALIFICATIONS (Retail/Correspondent):
+ 5-7 years underwriting experience with in-depth knowledge of FANNIE MAE & FREDDIE MAC guidelines.
+ Knowledge of FHA, VA and state agency guidelines required
+ Sound knowledge of the consumer mortgage lending process and workflow
+ Sound knowledge of secondary, private investor and government mortgage loan programs
+ PC skills including proficiency in MS Word, Excel, and database applications
+ Experience with ACES, Empower an/or Encompass, a plus
+ Excellent oral and written communication skills with solid organizational, interpersonal, analytical, and critical thinking skills
+ Demonstrated ability to work independently and manage time effectively in a fast-paced environment.
+ Self-motivated with a strong ability to work autonomously while maintaining high productivity and quality standards.
+ Proven track record of delivering results while working independently with minimal supervision.
Hours & Work Schedule
+ Hours per Week: 40
+ Work Schedule: 8am -5pm
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Why Work for Us
At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
10/30/2025

Description
RESPONSIBILITIES: As part of the Home Mortgage Quality Control Department, the primary function of this position is to ensure HM Mortgage is in compliance with all applicable secondary market, private and government loan programs. Re-underwrite and review all underwriting decisions for the monthly QC selection of loans to ensure that all guidelines on mortgage products are being met by HM mortgage production staff. Determine if all DU conditions were input correctly, and conditions were satisfied. Review each appraisal for soundness and determine if review appraisal is warranted. Review legal documents to ensure accuracy. Assist in the performance of periodic targeted assurance reviews and perform other credit and quality control duties as may be assigned.
QUALIFICATIONS (Retail/Correspondent):
+ 5-7 years underwriting experience with in-depth knowledge of FANNIE MAE & FREDDIE MAC guidelines.
+ Knowledge of FHA, VA and state agency guidelines required
+ Sound knowledge of the consumer mortgage lending process and workflow
+ Sound knowledge of secondary, private investor and government mortgage loan programs
+ PC skills including proficiency in MS Word, Excel, and database applications
+ Experience with ACES, Empower an/or Encompass, a plus
+ Excellent oral and written communication skills with solid organizational, interpersonal, analytical, and critical thinking skills
+ Demonstrated ability to work independently and manage time effectively in a fast-paced environment.
+ Self-motivated with a strong ability to work autonomously while maintaining high productivity and quality standards.
+ Proven track record of delivering results while working independently with minimal supervision.
Hours & Work Schedule
+ Hours per Week: 40
+ Work Schedule: 8am -5pm
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Why Work for Us
At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
10/30/2025

Description
RESPONSIBILITIES: As part of the Home Mortgage Quality Control Department, the primary function of this position is to ensure HM Mortgage is in compliance with all applicable secondary market, private and government loan programs. Re-underwrite and review all underwriting decisions for the monthly QC selection of loans to ensure that all guidelines on mortgage products are being met by HM mortgage production staff. Determine if all DU conditions were input correctly, and conditions were satisfied. Review each appraisal for soundness and determine if review appraisal is warranted. Review legal documents to ensure accuracy. Assist in the performance of periodic targeted assurance reviews and perform other credit and quality control duties as may be assigned.
QUALIFICATIONS (Retail/Correspondent):
+ 5-7 years underwriting experience with in-depth knowledge of FANNIE MAE & FREDDIE MAC guidelines.
+ Knowledge of FHA, VA and state agency guidelines required
+ Sound knowledge of the consumer mortgage lending process and workflow
+ Sound knowledge of secondary, private investor and government mortgage loan programs
+ PC skills including proficiency in MS Word, Excel, and database applications
+ Experience with ACES, Empower an/or Encompass, a plus
+ Excellent oral and written communication skills with solid organizational, interpersonal, analytical, and critical thinking skills
+ Demonstrated ability to work independently and manage time effectively in a fast-paced environment.
+ Self-motivated with a strong ability to work autonomously while maintaining high productivity and quality standards.
+ Proven track record of delivering results while working independently with minimal supervision.
Hours & Work Schedule
+ Hours per Week: 40
+ Work Schedule: 8am -5pm
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Why Work for Us
At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
10/30/2025