1,461 Hospital Administrators jobs in the United States

• Answering phones via an automated system to respond to all inquiries made by patients, referring providers, insurance companies, and other medical facilities. Must be able to handle a high volume of incoming calls per day, typically 50-150 calls.
• Achieve performance targets in line with business objectives for assigned areas.
• Handling existing patient needs such as: re-scheduling patient appointments, medication requests, and notifications to our clinical offices as required via telephone calls and written notification to patients.
• Screening and routing patient calls to other departments efficiently, ensuring accurate patient data is routed into scheduling software (eCW).
• Listening intently when reviewing patient experiences and care concerns by actively listening, instilling trust and confidence, and conveying professionalism to patients, providers, and staff members involved.
• Obtaining complete and accurate clinical, demographic, and financial information during the scheduling process, making sure to enter data in the scheduling system and other applications.
• Collects relevant caller data on every call to assist with measurement, tracking, and reporting activities to ensure timely patient follow-up and resolution of all appointment requests.
• Collecting all data necessary for the basic pre-registration and insurance verification and authorization process.
• Providing patients with prep and other appointment instructions via phone and email as necessary.
• Send electronic messages (telephone encounters) to clinical staff according to workflows
• Recognize an emergent situation and triage calls to appropriate departments (Billing, Clinical, Operations).
• Collects relevant caller data to assist with measurement, tracking, and reporting activities.
• Other duties as assigned.

• Confidentiality of Information: This role has full access to patients' Protected Health Information (PHI) and must adhere to all confidentiality and privacy policies and procedures as required by HIPAA (Health Insurance Portability and Accountability Act of 1996).
• Ability to meet performance standards of a fast-paced call center that handles a large volume of inbound calls and makes a large volume of outbound calls to follow up with website appointment requests.
• Ability to answer incoming telephone calls in a fast-paced call center environment.
• Must be able to multi-task (i.e., accurately research and document calls while speaking on the telephone) with appropriate speed and accuracy.
• Ability to analyze complex provider schedules and workflows.
• Ability to assess the root cause of the inquiry to provide a first-call resolution - which is often scheduling an appointment.
• Always maintain positive customer service and articulate well when speaking to patients, family members, employees, and medical staff.
• Prior customer service experience.
• High school or equivalent (Required).
• 1+ years of experience working in healthcare.
• Experience working with a team.

• Currently enrolled and working towards a degree in a relevant field
• Sales Experience or relevant education and experience in sales-driven customer service is preferred.
• Previous experience in a call center and/or medical practice is desired.
• Familiarity with medical terminology.
• Experience working at the front desk of a clinic, scheduling patients.
• Strong clerical skills, PC skills, and comfort using multiple programs simultaneously.
• Strong written and oral communication skills.
• Effective organizational, time management, and prioritization skills.
• Consistent follow-through skills.
• The ability to adapt to change to meet the needs of the clients and department.
• The ability to work independently and in a team environment.

Overview:

Commonwealth Senior Living is seeking early career applicants for our Fall 2025  Internship Program . The healthcare administration intern will be exposed to all areas of operations at the community level and will have an opportunity to interact 1:1 with each department leader. This internship prepares candidates to manage an assisted living facility, working side by side with the administrator in a long-term care setting while learning the ins and outs of each department and receiving mentorship from department heads and experienced leaders in the industry.

Commonwealth Senior Living is a recognized leader in senior living, employing around 2,000 associates, and is a five consecutive year recipient of the Great Place to Work certification! We provide numerous opportunities for career growth by investing in creating a culture of great leaders. Some of our signature programs include The Developing Leaders Program, The Center of Excellence, and the Executive Director in Training Program. 

This is a paid internship and candidate must be available to work on site in Manassas, VA.

Hours: 20-40 hours week.

Pay Rate: $12/hour

Here is what to expect during your 10-week rotation:

• You will rotate and work 1:1 with each department including front office and executive administration, resident care, programming, dining, sales, and maintenance.
• Meet weekly with different members from Senior Leadership in our Home Office to gain an understanding and a high-level overview of each department.
• Participate in meetings with department leaders and staff to further understand operations management and all aspects involved in creating a home like atmosphere for our residents
• Assist with various operational projects as directed by the Executive Director and Business Office Manager
• Develop relationships with various personnel to understand organizational structure

Responsibilities :

• Business Office:   Gain knowledge of general HR policies, procedures, FMLA, and the Worker's Compensation process. Develop recruitment strategies and interviewing techniques. Organize and assist with the facilitation of Jump Start and other employee trainings.
• Resident Care: In keeping with our community theme, Commonwealth Senior Living refers to our individuals in the communities as residents. You will work with the Resident Care Director to help organize charts and paperwork. Assist with archiving records, disposal of expired medicines if applicable, and reaching out to families to schedule care conferences.
• Resident Programs: Assist with outings and events. Offer any unique talents you might have to coordinate resident programs.
• Sales: You will shadow the Sales Director to gain an understanding of the customer journey experience (relationship building through phone calls, community experiences, etc.).
• Dining Services: Develop an understanding of the menu creation process (how to order, prepare, serve, post service), and gain an understanding of the financials of PRD’s and budgeting.
• Maintenance & Capital Programs: Understanding emergency systems and their functions. Develop knowledge in housekeeping standards, MEPs (Mechanical, Electrical and Plumbing) processes, and Operational Maintenance budget.

Qualifications:

• Seeking a degree in Healthcare Administration, Human Services, Business Administration, or related field.
• Must possess a spirit of cooperation and enthusiasm.
• Must maintain confidentiality.
• Must use tact and courtesy in dealing with staff, residents, their families, and visitors.
• Demonstrate a warm, outgoing, and compassionate personality.
• Demonstrated integrity, maturity, and leadership skills. 
• Able to live out Commonwealth Senior Living’s Noble selling purpose – “We improve the lives of seniors, their families, and each other.”

Commonwealth Senior Living is a recognized leader in senior living, employing around 2,000 associates, and is a five consecutive year recipient of the Great Place to Work certification!

Ethics is the backbone of Nursing, and our Nurses are the foundation of what makes SHP continue to grow and thrive. Ethical decisions are a fundamental part of everyday life and death choices for nurses. The Medical Team is driven by each of our local Nurse Administrators who coordinate the patient needs and plans of care in a secure controlled environment. The position is so much more than the role of a typical Director of Nursing. Autonomy in Nursing Practice is proven to ensure nurses make better, quicker, evidence-based decisions. Your dedication to making a difference in the lives of an under-served patient population could make this position your best step up the Nursing Career Ladder.

SHP Nurses proudly display their integrity through: Respect for patient dignity and confidentiality. Accountability for knowledge, understanding and continuing personal education. Supporting teammates. Honoring commitments. Doing the right thing consistently, day in and day out, in task and relationship interactions.

Looking for a new opportunity to make your impact? Currently we are seeking a new team member at:

Location: Hawkins County Jail

Open Position: LPN MTA

Schedule: 2-16hr Shifts and 1-8hr Shift w/Alternating Weekends

Sign-On and Retention Bonus

In addition to the Autonomy and Experience you will earn, Full Time Medical Team Supervisory Staff also enjoy:

• Pre-Tax Medical, Dental, & Vision Health Coverage Options
• Short and Long Term Disability Options
• Company Paid Life and AD&D Insurance $50,000
• Additional Life Coverage Options for Employee, Spouse & Child
• 2 Weeks PTO Accrued and 8 Paid Holidays (1st Year of Employment)
• Bi-Weekly Direct Deposit
• Free Monthly CE Credit Hours
• 401K Retirement Plan Eligibility After 1 yr + 1,000 work hours
• EAP Services
• Fitness, Travel, and Education Discounts through MEP
• Tuition Discounts for Continuing Education w/ Reimbursement Options
• Safe, Secure Work Environment
• Employee Referral Bonus Program
• Bereavement & Jury Duty Paid Leave
• Medical, Parental, Military Unpaid Leave
• Cell Phone Reimbursement for any After Hours Call from Facility

Interested in Learning More About Life At SHP? Check us out on Instagram @LifeAtSHP, Facebook @SouthernHealthPartners and Twitter @SHPJailMedical

Equal Opportunity Employer

All Applicants are subject to Drug Screening and the Issuance of Security Clearance by the Facility in Which Work is to be performed

#Appcast

Ethics is the backbone of Nursing, and our Nurses are the foundation of what makes SHP continue to grow and thrive. Ethical decisions are a fundamental part of everyday life and death choices for nurses. The Medical Team is driven by each of our local Nurse Administrators who coordinate the patient needs and plans of care in a secure controlled environment. The position is so much more than the role of a typical Director of Nursing. Autonomy in Nursing Practice is proven to ensure nurses make better, quicker, evidence-based decisions. Your dedication to making a difference in the lives of an under-served patient population could make this position your best step up the Nursing Career Ladder.

SHP Nurses proudly display their integrity through: Respect for patient dignity and confidentiality. Accountability for knowledge, understanding and continuing personal education. Supporting teammates. Honoring commitments. Doing the right thing consistently, day in and day out, in task and relationship interactions.

Looking for a new opportunity to make your impact? Currently we are seeking a new team member at:

Location: Hawkins County Jail

Open Position: LPN MTA

Schedule: 2-16hr Shifts and 1-8hr Shift w/Alternating Weekends

Sign-On and Retention Bonus

In addition to the Autonomy and Experience you will earn, Full Time Medical Team Supervisory Staff also enjoy:

• Pre-Tax Medical, Dental, & Vision Health Coverage Options
• Short and Long Term Disability Options
• Company Paid Life and AD&D Insurance $50,000
• Additional Life Coverage Options for Employee, Spouse & Child
• 2 Weeks PTO Accrued and 8 Paid Holidays (1st Year of Employment)
• Bi-Weekly Direct Deposit
• Free Monthly CE Credit Hours
• 401K Retirement Plan Eligibility After 1 yr + 1,000 work hours
• EAP Services
• Fitness, Travel, and Education Discounts through MEP
• Tuition Discounts for Continuing Education w/ Reimbursement Options
• Safe, Secure Work Environment
• Employee Referral Bonus Program
• Bereavement & Jury Duty Paid Leave
• Medical, Parental, Military Unpaid Leave
• Cell Phone Reimbursement for any After Hours Call from Facility

Interested in Learning More About Life At SHP? Check us out on Instagram @LifeAtSHP, Facebook @SouthernHealthPartners and Twitter @SHPJailMedical

Equal Opportunity Employer

All Applicants are subject to Drug Screening and the Issuance of Security Clearance by the Facility in Which Work is to be performed

#Appcast

Ethics is the backbone of Nursing, and our Nurses are the foundation of what makes SHP continue to grow and thrive. Ethical decisions are a fundamental part of everyday life and death choices for nurses. The Medical Team is driven by each of our local Nurse Administrators who coordinate the patient needs and plans of care in a secure controlled environment. The position is so much more than the role of a typical Director of Nursing. Autonomy in Nursing Practice is proven to ensure nurses make better, quicker, evidence-based decisions. Your dedication to making a difference in the lives of an under-served patient population could make this position your best step up the Nursing Career Ladder.

SHP Nurses proudly display their integrity through: Respect for patient dignity and confidentiality. Accountability for knowledge, understanding and continuing personal education. Supporting teammates. Honoring commitments. Doing the right thing consistently, day in and day out, in task and relationship interactions.

Looking for a new opportunity to make your impact? Currently we are seeking a new team member at:

Location: Hawkins County Jail

Open Position: LPN MTA

Schedule: 2-16hr Shifts and 1-8hr Shift w/Alternating Weekends

Sign-On and Retention Bonus

In addition to the Autonomy and Experience you will earn, Full Time Medical Team Supervisory Staff also enjoy:

• Pre-Tax Medical, Dental, & Vision Health Coverage Options
• Short and Long Term Disability Options
• Company Paid Life and AD&D Insurance $50,000
• Additional Life Coverage Options for Employee, Spouse & Child
• 2 Weeks PTO Accrued and 8 Paid Holidays (1st Year of Employment)
• Bi-Weekly Direct Deposit
• Free Monthly CE Credit Hours
• 401K Retirement Plan Eligibility After 1 yr + 1,000 work hours
• EAP Services
• Fitness, Travel, and Education Discounts through MEP
• Tuition Discounts for Continuing Education w/ Reimbursement Options
• Safe, Secure Work Environment
• Employee Referral Bonus Program
• Bereavement & Jury Duty Paid Leave
• Medical, Parental, Military Unpaid Leave
• Cell Phone Reimbursement for any After Hours Call from Facility

Interested in Learning More About Life At SHP? Check us out on Instagram @LifeAtSHP, Facebook @SouthernHealthPartners and Twitter @SHPJailMedical

Equal Opportunity Employer

All Applicants are subject to Drug Screening and the Issuance of Security Clearance by the Facility in Which Work is to be performed

#Appcast

Ethics is the backbone of Nursing, and our Nurses are the foundation of what makes SHP continue to grow and thrive. Ethical decisions are a fundamental part of everyday life and death choices for nurses. The Medical Team is driven by each of our local Nurse Administrators who coordinate the patient needs and plans of care in a secure controlled environment. The position is so much more than the role of a typical Director of Nursing. Autonomy in Nursing Practice is proven to ensure nurses make better, quicker, evidence-based decisions. Your dedication to making a difference in the lives of an under-served patient population could make this position your best step up the Nursing Career Ladder.

SHP Nurses proudly display their integrity through: Respect for patient dignity and confidentiality. Accountability for knowledge, understanding and continuing personal education. Supporting teammates. Honoring commitments. Doing the right thing consistently, day in and day out, in task and relationship interactions.

Looking for a new opportunity to make your impact? Currently we are seeking a new team member at:

Location: Hawkins County Jail

Open Position: LPN MTA

Schedule: 2-16hr Shifts and 1-8hr Shift w/Alternating Weekends

Sign-On and Retention Bonus

In addition to the Autonomy and Experience you will earn, Full Time Medical Team Supervisory Staff also enjoy:

• Pre-Tax Medical, Dental, & Vision Health Coverage Options
• Short and Long Term Disability Options
• Company Paid Life and AD&D Insurance $50,000
• Additional Life Coverage Options for Employee, Spouse & Child
• 2 Weeks PTO Accrued and 8 Paid Holidays (1st Year of Employment)
• Bi-Weekly Direct Deposit
• Free Monthly CE Credit Hours
• 401K Retirement Plan Eligibility After 1 yr + 1,000 work hours
• EAP Services
• Fitness, Travel, and Education Discounts through MEP
• Tuition Discounts for Continuing Education w/ Reimbursement Options
• Safe, Secure Work Environment
• Employee Referral Bonus Program
• Bereavement & Jury Duty Paid Leave
• Medical, Parental, Military Unpaid Leave
• Cell Phone Reimbursement for any After Hours Call from Facility

Interested in Learning More About Life At SHP? Check us out on Instagram @LifeAtSHP, Facebook @SouthernHealthPartners and Twitter @SHPJailMedical

Equal Opportunity Employer

All Applicants are subject to Drug Screening and the Issuance of Security Clearance by the Facility in Which Work is to be performed

#Appcast

Ethics is the backbone of Nursing, and our Nurses are the foundation of what makes SHP continue to grow and thrive. Ethical decisions are a fundamental part of everyday life and death choices for nurses. The Medical Team is driven by each of our local Nurse Administrators who coordinate the patient needs and plans of care in a secure controlled environment. The position is so much more than the role of a typical Director of Nursing. Autonomy in Nursing Practice is proven to ensure nurses make better, quicker, evidence-based decisions. Your dedication to making a difference in the lives of an under-served patient population could make this position your best step up the Nursing Career Ladder.

SHP Nurses proudly display their integrity through: Respect for patient dignity and confidentiality. Accountability for knowledge, understanding and continuing personal education. Supporting teammates. Honoring commitments. Doing the right thing consistently, day in and day out, in task and relationship interactions.

Looking for a new opportunity to make your impact? Currently we are seeking a new team member at:

Location: Hawkins County Jail

Open Position: LPN MTA

Schedule: 2-16hr Shifts and 1-8hr Shift w/Alternating Weekends

Sign-On and Retention Bonus

In addition to the Autonomy and Experience you will earn, Full Time Medical Team Supervisory Staff also enjoy:

• Pre-Tax Medical, Dental, & Vision Health Coverage Options
• Short and Long Term Disability Options
• Company Paid Life and AD&D Insurance $50,000
• Additional Life Coverage Options for Employee, Spouse & Child
• 2 Weeks PTO Accrued and 8 Paid Holidays (1st Year of Employment)
• Bi-Weekly Direct Deposit
• Free Monthly CE Credit Hours
• 401K Retirement Plan Eligibility After 1 yr + 1,000 work hours
• EAP Services
• Fitness, Travel, and Education Discounts through MEP
• Tuition Discounts for Continuing Education w/ Reimbursement Options
• Safe, Secure Work Environment
• Employee Referral Bonus Program
• Bereavement & Jury Duty Paid Leave
• Medical, Parental, Military Unpaid Leave
• Cell Phone Reimbursement for any After Hours Call from Facility

Interested in Learning More About Life At SHP? Check us out on Instagram @LifeAtSHP, Facebook @SouthernHealthPartners and Twitter @SHPJailMedical

Equal Opportunity Employer

All Applicants are subject to Drug Screening and the Issuance of Security Clearance by the Facility in Which Work is to be performed

#Appcast

Ethics is the backbone of Nursing, and our Nurses are the foundation of what makes SHP continue to grow and thrive. Ethical decisions are a fundamental part of everyday life and death choices for nurses. The Medical Team is driven by each of our local Nurse Administrators who coordinate the patient needs and plans of care in a secure controlled environment. The position is so much more than the role of a typical Director of Nursing. Autonomy in Nursing Practice is proven to ensure nurses make better, quicker, evidence-based decisions. Your dedication to making a difference in the lives of an under-served patient population could make this position your best step up the Nursing Career Ladder.

SHP Nurses proudly display their integrity through: Respect for patient dignity and confidentiality. Accountability for knowledge, understanding and continuing personal education. Supporting teammates. Honoring commitments. Doing the right thing consistently, day in and day out, in task and relationship interactions.

Looking for a new opportunity to make your impact? Currently we are seeking a new team member at:

Location: Hawkins County Jail

Open Position: LPN MTA

Schedule: 2-16hr Shifts and 1-8hr Shift w/Alternating Weekends

Sign-On and Retention Bonus

In addition to the Autonomy and Experience you will earn, Full Time Medical Team Supervisory Staff also enjoy:

• Pre-Tax Medical, Dental, & Vision Health Coverage Options
• Short and Long Term Disability Options
• Company Paid Life and AD&D Insurance $50,000
• Additional Life Coverage Options for Employee, Spouse & Child
• 2 Weeks PTO Accrued and 8 Paid Holidays (1st Year of Employment)
• Bi-Weekly Direct Deposit
• Free Monthly CE Credit Hours
• 401K Retirement Plan Eligibility After 1 yr + 1,000 work hours
• EAP Services
• Fitness, Travel, and Education Discounts through MEP
• Tuition Discounts for Continuing Education w/ Reimbursement Options
• Safe, Secure Work Environment
• Employee Referral Bonus Program
• Bereavement & Jury Duty Paid Leave
• Medical, Parental, Military Unpaid Leave
• Cell Phone Reimbursement for any After Hours Call from Facility

Interested in Learning More About Life At SHP? Check us out on Instagram @LifeAtSHP, Facebook @SouthernHealthPartners and Twitter @SHPJailMedical

Equal Opportunity Employer

All Applicants are subject to Drug Screening and the Issuance of Security Clearance by the Facility in Which Work is to be performed

#Appcast

Ethics is the backbone of Nursing, and our Nurses are the foundation of what makes SHP continue to grow and thrive. Ethical decisions are a fundamental part of everyday life and death choices for nurses. The Medical Team is driven by each of our local Nurse Administrators who coordinate the patient needs and plans of care in a secure controlled environment. The position is so much more than the role of a typical Director of Nursing. Autonomy in Nursing Practice is proven to ensure nurses make better, quicker, evidence-based decisions. Your dedication to making a difference in the lives of an under-served patient population could make this position your best step up the Nursing Career Ladder.

SHP Nurses proudly display their integrity through: Respect for patient dignity and confidentiality. Accountability for knowledge, understanding and continuing personal education. Supporting teammates. Honoring commitments. Doing the right thing consistently, day in and day out, in task and relationship interactions.

Looking for a new opportunity to make your impact? Currently we are seeking a new team member at:

Location: Hawkins County Jail

Open Position: LPN MTA

Schedule: 2-16hr Shifts and 1-8hr Shift w/Alternating Weekends

Sign-On and Retention Bonus

In addition to the Autonomy and Experience you will earn, Full Time Medical Team Supervisory Staff also enjoy:

• Pre-Tax Medical, Dental, & Vision Health Coverage Options
• Short and Long Term Disability Options
• Company Paid Life and AD&D Insurance $50,000
• Additional Life Coverage Options for Employee, Spouse & Child
• 2 Weeks PTO Accrued and 8 Paid Holidays (1st Year of Employment)
• Bi-Weekly Direct Deposit
• Free Monthly CE Credit Hours
• 401K Retirement Plan Eligibility After 1 yr + 1,000 work hours
• EAP Services
• Fitness, Travel, and Education Discounts through MEP
• Tuition Discounts for Continuing Education w/ Reimbursement Options
• Safe, Secure Work Environment
• Employee Referral Bonus Program
• Bereavement & Jury Duty Paid Leave
• Medical, Parental, Military Unpaid Leave
• Cell Phone Reimbursement for any After Hours Call from Facility

Interested in Learning More About Life At SHP? Check us out on Instagram @LifeAtSHP, Facebook @SouthernHealthPartners and Twitter @SHPJailMedical

Equal Opportunity Employer

All Applicants are subject to Drug Screening and the Issuance of Security Clearance by the Facility in Which Work is to be performed

#Appcast