1,435 Hospitality jobs in the United States

Hospitality Estate Host, Bella Union

Rooted in Rutherford and driven by expertise and a creative vision, Bella Union was founded in 2012 by Far Niente Wine Estates.  We celebrate the beautiful union of mastery + artistry by showcasing different expressions of Rutherford Cabernet Sauvignon, world-renowned for its consistently smooth and structured style.   

Our estate serves as our cornerstone, where we provide an immersive customer experience that inspires creativity and fosters a sense of connection, resulting in a beautiful union of wine, people, and unforgettable memories.

The Host sets the stage for the guest experience and is a vital member of our team.

You will be successful in this role while performing these essential responsibilities:

• Serves as the first point of contact with our guests as they arrive on campus. Is attentive and friendly, displaying a high level of personalized service.
• Operates the reservation system to track visits and ensure preparations are in place to exceed the guest expectations.
• The Host assists our hospitality team with setting up tastings when needed. Works in a proactive fashion to anticipate the needs of the team and to assist when needed.
• Strive to maintain safe, clean, and sanitary conditions in the kitchen and guest facing areas.
• Ability to work non-traditional business hours including some evenings and weekends.  

Our organizational culture is built upon a strong foundation of shared commitments:

• Demonstrates ownership of job responsibilities through focus, determination, and attention to detail.
• Demonstrates an attitude of teamwork by working collaboratively with peers to identify positive solutions to problems or issues.
• Displays trust in their actions, having the confidence to know that we are all working for the benefit of each other.
• Bring forward ideas for improvement and ways to increase efficiency. Is open to new ideas and positive change.
• Strives to elevate their performance and welcomes feedback. Is receptive to changing needs and priorities.
• Demonstrates respect for peers and colleagues, embraces differences and strives for understanding.
• Show care and responsibility for the resources that have been provided to them and aids in our efforts for social responsibility and being environmentally conscious.
• Acts with integrity, honesty, and fairness, working towards achieving personal achievement rather than public attention. 

You will be qualified for this role if you meet these requirements:

Previous experience of 1 year in a similar role.

High School Diploma or equivalent.

Ability to work independently as well as a member of a highly functioning team.

Ability to communicate effectively in the predominately used language.

Ability to lift 30 lbs.

Ability to ascend and descend stairs. 

More about our Story:  

A dedication to winemaking in its highest form, paired with a focus on house style, vineyard ownership, social responsibility, and legendary hospitality, has established Far Niente Wine Estates as one of the world's great producers of luxury wines.  

Over the years, we have proudly added exceptional wine brands to our family.

Established in 1989, Dolce is the only American brand dedicated to producing a single late harvest wine. Our second Oakville winery, Nickel & Nickel, focuses on 100-percent varietal, single-vineyard wines from some of Napa Valley’s finest vineyard appellations. In 2007, we launched EnRoute, which is committed to crafting focused, textured Pinot Noir from the Russian River Valley.

Bella Union was founded in 2012, and the iconic estate opened in 2024.  At Bella Union, we celebrate the beautiful union of mastery + artistry by showcasing different expressions of Rutherford Cabernet Sauvignon, world-renowned for its consistently smooth and structured style.   And finally, Post and Beam, which represents craftsmanship, tradition, legacy and purity in winemaking.

We are an Equal Opportunity Employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

We are an Equal Opportunity Employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

About Discovery Management Group 

Discovery Management Group is part of the Discovery Senior Living family of companies, a recognized industry leader for performance, innovation and lifestyle customization that today, ranks among the 2 largest U.S. senior living operators. Discovery Management Group specializes in managing and enhancing senior living communities across the United States. With a focus on innovation, operational excellence, and lifestyle personalization, Discovery Management Group plays a vital role in serving more than 6500 residents nationwide. 

The Hospitality Manager, in collaboration with the Executive Chef, is responsible for the overall management and oversight of culinary strategies, initiatives and daily culinary activities. The Hospitality Manager will partner with the Executive Chef and Executive Director to create experiences that positively impact resident satisfaction and support the company’s mission to deliver hospitality excellence to the community residents. The Hospitality Manager will develop, communicate, and execute hospitality training efforts, measurement of guest experience and initiatives that enhance team culture and the dining experience. This position will work closely to support various community teams including operations, culinary, human resources, and celebrations. 

Responsibilities:

• Supports the operational and culinary teams with strategies to drive hospitality excellence.
• Initiates customer satisfaction surveys and focus groups to gauge the community’s hospitality in the dining venues.
• Analyzes point of sale data and develops action plans based on facts to improve quality of service.
• Manages the pre-meal experience with Executive Chef and service staff.
• Works with Executive Director and Executive Chef to provide regular hospitality training to front of the house team members.
• Builds and maintains strong relationships with community residents.
• Identifies improvement opportunities by staying current on food and beverage trends.
• Provide memorable experiences for residents and their guests.
• Build an inviting dining program where every day is a celebration.
• Creates an atmosphere where residents feel a sense of belonging and friendship, and where incredible amenities are the expectation, not the exception.
• Responsibly manage and supervise all culinary front of the house staff including scheduling, assignment, direction, performance review, and corrective action consistent with company policy.
• Interview, hire and train staff for culinary and front of the house positions.  May assist with interviews for back of the house positions as well.
• Responsible for front of the house labor budget and inventory.
• Assist in planning, preparation, and execution of special events, banquets, and theme meals.
• Establishes beverage program and seasonal specials.
• Purchases alcoholic and non-alcoholic beverages.
• Maintains a positive working relationship with staff, residents, and culinary team.
• Works in conjunction with community leadership regarding attendance and staffing to achieve maximum results.
• Work with the Executive Director, Executive Chef and community Department Heads to obtain and maintain department customer satisfaction and department of health survey levels at or above designated scores.
• In collaboration with the Executive Chef, ensures that the front of house and back of house staff work closely together to deliver a food product that exceeds the residents' and/or guest's expectations.
• In collaboration with the Executive Chef, works with BOH & FOH staff to ensure that they have a clear understanding of how to provide outstanding customer service.
• Work closely with Marketing and Activities personnel to ensure all resident special needs are met as well as to coordinate planning of unique events.
• In unison with the Executive Chef and Executive Director, meet regularly with residents and family members to confirm that high satisfaction levels are being delivered.
• Advise community leadership of any concerns regarding residents.
• Assist Kitchen and Restaurant staff with back and front of the house operations as needed. This includes the ability to work all stations in the kitchen and/or dining room if needed.
• Other duties as assigned.

Supervisory Responsibilities:

Directly supervises employees in the Dining Room (front of the house). Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees.

Qualifications:

• High school diploma or equivalent.
• Three (3) years previous experience in fine dining.
• Two (2) years supervisory and management experience including hiring staff, coaching, performance management, daily operations supervision, discipline and counseling.
• State/Federal Food Handling and Sanitation certificate.

Benefits:

In addition to a rewarding career and competitive salary, Discovery offers a comprehensive benefit package.    

Eligible team members are offered a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays.   Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies.

EOE D/V

Benefits:

401(k)

Employee discounts

Health insurance

Opportunity for advancement

Company Overview Culinary Khancepts is a, multi-concept, restaurant group that includes State Fare Kitchen & Bar, Liberty Kitchen Oysterette, The Audrey & Reel Luxury Cinema, River Oaks Theater, & Star Cinema Grill. We feature fresh, made from scratch plates with an elegant presentation. We absolutely love taking care of all of our guests!

Star Cinema Grill believes every guest should be provided with an unforgettable experience through unmatched hospitality, the highest quality food & beverages and a flawless presentation. We strive to create a fun and positive environment that everyone from our guests to our team can thrive in as we continue to push the envelope in both the culinary and beverage scene.

Who we are seeking: A people centric Hospitality Manager that will oversee every aspect of theater and restaurant operations. Communicate and uphold company expectations, vision, and core values. Maintain a professional and safe work environment.

Responsibilities

The following tasks are not intended to be all inclusive or restrictive, other duties may be assigned as necessary:

Assist with overseeing every aspect of theater and restaurant operations

Ensures excellent Guest service that meets or exceed expectations

Ensures that the business is adequately staffed to meet Guest needs.

Manage staffing by interviewing, hiring and training employees

Controlling day-to-day operations- profit and loss, by following cash/control procedures, reviewing financial reports, and taking appropriate actions

Operating the business in accordance with the company policies and applicable laws

Maintain a safe environment for both Guests and crew members

Assist with overseeing guest complaints and resolve issues

Monitor daily activities to ensure quality of food and maintain cleanliness standards

Promoting suggestive selling techniques

Maintain professional behavior while creating a warm, fun, friendly and hospitable atmosphere

Qualifications

High School diploma or GED

Minimum of 1 year of experience in fine dining hospitality and/or casual dining restaurant

Able to multi-task

Ability to stand for long period so time, lift 25 lbs., and bend, climb or work in confined spaces

Customer service focused and solution oriented

Must enjoy and be able to succeed in a fast-paced work environment

Ability to work a flexible schedule based on restaurant needs

Food handler's card may be required according to local and or state regulations

Benefits/Perks

Competitive Pay

Flexible Schedules

Growth Opportunities

Pharmacy & Restaurant Discounts

Available discounts, rewards, and perks on thousands of personal purchases such as entertainment, gym memberships, electronics and travel.

Free movies at Star Cinema Grill

Potential for Medical, Dental & Vision benefits

401K Retirement Savings Program

Employee Referral Program

Want to hear something crazy? Cars only spend 5% of their time driving. Where do they spend the other 95%? PARKED!

LAZ Parking is one of the largest and fastest growing parking companies in the country. LAZ operates hundreds of thousands of parking spaces across the country. When it comes to parking, we're the experts!

We are also a PEOPLE FIRST company. We often say "parking is our industry but people are our passion." Our mission is to "create opportunities for our employees and value for our clients". If you're looking to join a growing company led by passionate people committed to being the best - contact us today!

The LAZ Hospitality silois a unique team within LAZ Parking dedicated to growth through operational and financial excellence. The Hospitality team specializes in Hotel Partnerships across the country and excels at developing relationships through training, human connection, and career development for our employees and partners.

The Spirit of the Position:

The Hospitality Manager supports Regional Management with complete oversight of the financial, operational, safety and service-related success at their hotel.

Principal Job Duties:

• Responsible for the financial, operational, safety, and service success at their hotel(s).
• Managing, planning, scheduling, training, and directing the activities of Assistant Hospitality Managers, Supervisors, Shift Leads and frontline staff.
• Ensure that increased revenue, controlled expenses, and customer satisfaction are maximized by maintaining the highest level of safety & service thresholds and initiatives that are aligned with the expectations of our various clients.
• Additional duties as assigned.

People

• Attend daily stand up meetings and resume meetings scheduled by client either personally or managed through Assistant Hospitality Managers / Supervisors / Shift Leads.
• Ensure LAZ internal stand up meetings (Pre-Shifts) are held each shift either personally or managed through Assistant Hospitality Managers / Supervisors / Shift Leads.
• Assist with the management and development of the Hotel team to accomplish annual and periodic goals/initiatives, while embodying and using LAZ Parking's culture as a guideline.
• Identify high potential employees to support the organization's continued growth, both within your region and outside.
• Actively participate in the recruiting and onboarding process for prospective employees.
• Ensure all safety initiatives from the National Safety & Training Manager, Hospitality are rolled out to new and existing employees.
• Address any and all safety concerns promptly.

Product

• Drive service results and establish goals by monitoring and responding to results from LAZ Service Shopper Reports and hotel internal service metrics.
• Responsible for cultivating client relationships and business retention.
• Implement and complete other projects, programs, and initiatives that may arise from the operation of assigned hotel(s).
• Understand, implement, and deliver all requirements that are outlined within the contractual agreement between LAZ Parking and our clients.

Profit

• Responsible for claims and safety related training, prevention initiatives, and claims processing including claims investigation, client and guest follow-up, and compliant reporting.
• Responsible for overall financial success including audit compliance and ensuring the operation follows audit protocol.
• Responsible for payroll processing; ensuring sign off on hours in timely manner; collaborate with the local payroll department to ensure pay data is completed properly; work with Human Resources Business Partner to ensure proper wage and hour compliance.
• Responsible for ensuring LHIST data is entered daily and accurately.
• Responsible for financial management of assigned location ensuring adherence to budget and revenue enhancements as it relates to staffing, scheduling and operational expenses.
• Daily, weekly, monthly, and annual financial and operational reports as required.
• Preparation of budgets/monthly reviews of profit/loss for their assigned hotel(s).
• Monitor, review, and analyze the market rate structures.

Education:

• Bachelor's Degree or equivalent work experience desired.

Experience:

• 1+ years Management experience.
• Prior experience in the hospitality industry (Parking, Restaurants, Hotels, etc) is preferred.
• Valid driver's license required.
• Previous experience working in fast-paced environment with high customer expectations.
• Knowledge of Excel, Word, Power Point and General Microsoft Office Applications.

Skills:

• Ability to seek improvement and create an environment of idea sharing and creative problem solving.
• Capable of handling employee conflict, following grievance procedures, mediating and conflict resolution.
• Strong customer service skills and abilities.
• Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude).
• Excellent teambuilding and interpersonal skills.
• Ability to communicate professionally and effectively with all levels of the organization.
• Ability to interpret policies, procedures, and standard business practices.
• Demonstrates a sense of urgency and timeliness.

Physical Demands:

• Willingness to work in the elements - heat, wind, snow, rain, etc.
• Ability to lift, push and pull at least 50 pounds.
• Ability to stand, walk and run for extended periods of time.
• Ability bend, stoop, squat and lift frequently throughout a shift.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status: Exempt, Non-Tipped

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

LAZ Parking participates in E-Verify.

The firm is seeking a Hospitality Manager to lead and elevate our hospitality team, while upholding the firm's brand and service standards. This is a high visibility role and will regularly interact with attorneys, clients and Firm leadership. This role is ideal for an experienced, service-oriented hospitality professional who can bring five-star standards to a corporate law firm setting. The Hospitality Manager is responsible for the management, planning and execution of day-to-day hospitality functions within the firm, including reception, conference services, catering and event logistics. Applicants should be excellent communicators with keen attention to detail and strong leadership skills.

JOB RESPONSIBILITIES:

• Responsible for management and executing of internal and firm-sponsored meetings and events.
• Oversee daily operations of the firm's conference center, ensuring optimal scheduling and functionality.
• Collaborate with attorneys and Firm leaders to plan and execute department-specific meetings and events. Work cross-functionally with departments such as Human Resources and Business Development to coordinate both internal and client-facing engagements.
• Oversee the management and execution of Firm dinners and other large off-site employee events.
• Coordinate logistics including catering, AV/IT, room setup, security, signage, and guest services.
• Ensure all conference rooms meet high standards of preparedness and cleanliness before any meeting.
• Ensure café and coffee stations are cleaned, stocked and equipment is working properly.
• Manage booking systems, monitor utilization, and ensure rooms are prepared to firm standards.
• Partner with IT and Facilities to ensure AV, teleconferencing, and video conferencing systems are functioning and supported.
• Manage hospitality and reception team members.
• Create unique, one-of-a kind events that wow our employees and clients.
• Work alongside hospitality team members as a working manager.
• Develop, implement, and monitor hospitality processes and procedures.
• Manage vendor relationships (e.g., catering, floral, event rentals) and oversee hospitality budgets.
• Conduct regular quality assurance checks and solicit feedback to improve services
• KNOWLEDGE, SKILLS, AND ABILITIES :
  
  • Minimum 5-7 years of experience in hospitality, conference services, or event management required.
  • Experience in a corporate setting, country club or hotel preferred.
  • Experience managing and leading teams required, particularly in a client-facing environment.
  • Bachelor's Degree in a related field preferred.
  • Exceptional organizational, communication, and problem-solving skills.
  • Strong attention to detail and follow-through skills.
  • Creativity mindset that creates unique experiences for our employees and clients.
  • Proficiency with MS Office and event or facilities management software (e.g., EMS, Condeco).
  • Ability to work flexible hours as needed for events or emergencies.
  • Ability to work on-site in the office five days per week.
  
  
  Robinson Bradshaw is an equal opportunity employer. Our firm does not discriminate against any employee or applicant for employment on the basis race, color, religion, creed, national origin, citizenship status, disability, military status, veteran status, marital status, sexual orientation, gender identity or expression, sex, genetic information, age, or any other protected characteristic under applicable law. This policy extends to recruitment, employment, promotion, transfer, demotion, reduction of workforce and termination, rates of pay or other forms of compensation, training, benefits and all other terms of conditions of employment.

KM Hospitality Manager

Are you looking for a new and exciting job in hospitality? Is waiting tables or bartending getting

old fast? KINGMAKERS Tampa will help you achieve work life balance while growing

relationships and your career. Mix and mingle with Tampa's dealmakers. Build and lead a team

to grow your earnings! Competitive pay. Equal opportunity and drug free. Apply today!

Hospitality Manager

Job Description:

We are seeking a motivated and energetic Hospitality Manager to oversee the daily

operations of our new business networking club. The ideal candidate will be an

extroverted "people person" to accommodate member needs and facilitate relationships

during KINGMAKERS social hours. Food & beverage service experience preferred.

In addition to member relations, the Hospitality Manager will lead efforts to drive rental

revenues of high-demand KINGMAKERS amenities (below) as well as special event

rentals. The Hospitality Manager will oversee a small team of Event Coordinators who

sell and staff rental events.

In addition to event rentals, KINGMAKERS Tampa features a professionally built Media

Production Studio, Golf Simulator, Pickleball Court, and a 14+ person Conference

Room. All provide commissionable revenue opportunities for the ambitious ideal

candidate.

The Hospitality Manager will lead all KINGMAKERS social media.

Key Responsibilities:
• Daily staffing of KINGMAKERS social hours and special events (schedule below)
• Manage the scheduling and booking of the rental space for events and private

parties
• Respond to inbound leads and host sales tours
• Coordinate with clients to understand their event requirements and ensure all

needs are met
• Oversee setup and breakdown of events, ensuring the space is prepared and

cleaned according to client specifications
• Hire additional staff as needed (i.e. bartenders, servers, catering &

entertainment)
• Act as the primary point of contact for clients, addressing any questions or

concerns promptly and professionally
• Maintain inventory of event supplies and equipment, replenishing as needed.
• Ensure compliance with all safety and regulatory requirements

Additional Responsibilities:
• Regular promotion of KINGMAKERS Tampa via social media
• Work closely with marketing team to promote all rental spaces and attract new

clients
• Build and manage a team of Event Coordinators to drive rental revenues

Weekly Hour Requirements: (32 total per week)

Monday - 3pm to 7pm (4)

*Until 11pm every other week (4)

Tuesday - 3pm to 7pm (4)

Wednesday - 3pm to 7pm (4)

Thursday - 3pm to 7pm (4)

*Until 11pm every other week (--)

Friday - 3pm to 8pm (5)

Saturday - Off

Sunday - Noon to 8pm (8)

Compensation:

$15 per hour plus tips & commission

Additional compensation via the below commission-based compensation plan

Commission-Based Compensation Plan:

In addition to the base salary, the Hospitality Manager will receive a commission based

on rental revenues generated from the space. The commission structure will be as

follows:
• 10% commission on all rental revenues up to $,000 per week
• 15% commission on all rental revenues exceeding $5 000 per week
• KINGMAKERS Royal Equity Memberships $5 0 per member

referral
• KINGMAKERS Elite Memberships $2 0 per member referral
• MMC - Sale of NFTs 10% of Commissionable

Gross
• MMC - Sale of Business Partnership 10% of Commissionable Gross
• Dennisisms - Sell a Book $3 per book
• Refer a Mover to CHHJ305 10% of Commissionable

Gross
• Refer a Junk Hauler to CHHJ305 10% of Commissionable Gross
• Refer an Employee to any Company $250 u on hiring
• Miracle Auto Group Vehicle Acquisition $5 0 for retail Unit

250 for Wholesale Unit

This commission structure incentivizes the Hospitality Manager to actively promote and

maximize the rental potential of the space, thereby increasing overall revenues.

If you’ve ever thought about a career in healthcare but didn’t know where to start — this is your sign. Serenity Healthcare is redefining what mental wellness looks and feels like.  

We’re not looking for résumés stacked with medical jargon — we’re looking for energy, drive, and people who get people. If you can lead a high-performing team and manage a fast-paced operation while connecting authentically with those we serve, you’re our kind of person. We’ll teach you the healthcare stuff — you just bring the hustle, heart and experience managing outcomes. 

You’ll be the catalyst of the clinic. Leading the team. Keeping the flow smooth. Making sure every patient feels like they walked into a 5-star wellness retreat — not a cold, clinical waiting room. 

• Owning the daily flow — resolving problems and keeping it all running smoothly 

• Coaching your team to deliver concierge-level care 

• Educating and helping our patients understand what we can offer for their wellness 

• Managing metrics and hitting goals without losing personal touch 

• Making smart decisions to cut waste and boost efficiency 

• Listening to feedback and constantly leveling up the experience 

• Making the clinic feel calm, professional, and put-together for our patients 

• 3+ years of experience leading a team or running operations – including managing to KPIs and having candid performance discussions 

• Relationship-focused sales experience is a huge plus 

• Ability to take ownership of the team, the clinic, and patient outcomes 

• Clear and confident communication, with people and about numbers 

• Ability to thrive in a fast-paced environment and address challenges with empathy and efficiency 

• Out-of-the-box problem-solving skills – our patient experience is top priority! 

• Fulfillment – make a real difference for others as you help our patients ‘take back their lives’ 

• Huge growth/promotion potential as we continue to expand 

• Competitive pay 

• Luxe-level benefits: We cover 90% of medical, dental & vision 

• 401(k) – because your future deserves self-care too 

• 10 PTO days (15 days after first year) + 10 paid holidays to rest, reset, and recharge 

Using advanced medical devices, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we help patients take back their lives with a revolutionary technological approach to healthcare. 

Serenity Healthcare is an equal opportunity employer – if you’re qualified, you’re welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire. 

Job Title: Hospitality Manager

Reports to: Facilities Manager

FLSA Status: Exempt

Supervises: Housekeeper

Date: July 2025

Summary:

American Institute for Economic Research educates Americans on the value of personal freedom, free enterprise, property rights, limited government and sound money. AIER's ongoing scientific research demonstrates the importance of these principles in advancing peace, prosperity and human progress.

The primary goal for all AIER programs is to facilitate the dissemination of economic research and engage everyday people in the ideas relating to the mission. These programs occur both on AIER's campus and at various local groups and conferences. The secondary purpose of these programs is to generate meaningful feedback to improve research and develop dynamic educational content.

The Hospitality Manager, working closely with facilities and the programs departments, is responsible for the planning, coordination, and logistics needed to ensure every employee, visiting fellow, intern, attendee, or visitor has the most positive, productive and valuable experience at AIER. The Hospitality Manager develops processes and procedures that ensure the efficient and cost-effective running of on-campus housing and the office; makes recommendations to management regarding procedural changes; and ensures that day-to-day operations align with organizational objectives.

Our ideal candidate is independent, enjoys helping others, possesses a passion for project management, hospitality, logistics, and has a personal dedication to AIER's mission.

Location: Great Barrington, MA

Essential Duties and Responsibilities:

• Works closely with program, research, and human resources staff to onboard new employees, interns, and temporary visiting researchers;
• Receives guests and oversees visitor experience on campus. Creates and develops systems and processes that consistently deliver a premium experience at AIER;
• Oversees housekeeping services and staff to ensure rooms are properly prepped for guests, ensures all special needs/requests of guests are fulfilled;
• Confirms transportation to campus;
• Assists the facilities team in purchasing Stone House supplies; keeping within budgeted parameters;
• Works closely with programs, development, and facilities staff to secure vendors for on-campus events; including AIER's Annual Meeting;
• Assists staff, visiting researchers, and interns with administrative needs;
• Provides transportation shuttles to and from the campus for visitors, staff, and interns;
• Supports executive staff in planning meetings and related communication;
• Other duties as assigned.

• 1+ years of office administration experience;
• 3+ years of hospitality service related experience with staff management experience;
• Commitment to customer satisfaction, knowledgeable of safety/hygiene issues;
• Strong competencies: attendee experience focus, accountability for results, team effectiveness;
• Strong time management and multi-tasking skills, flexibility and professional confidence;
• Strong project management and decision-making skills;
• Must be self-motivated, highly organized, articulate and possess excellent verbal and written communications skills;
• Ability to see the big picture as well as have a strong attention to detail;
• Possess a strong teamwork ethic; must have the ability to work both independently and as part of a larger team;
• Ability to track and reconcile expenses;
• Motivated, positive, and results-oriented;
• Ability to work effectively under pressure and efficiently on multiple projects across a broad range of constituencies;
• Flexible work schedules, including evening and weekend work during events;
• Excellent computer skills: familiar with Microsoft Office suite, email marketing services, and document management;
• Ability to maintain professional discretion when dealing with private or sensitive information.

• Collaborate with third-party vendors to manage the interior buildout and branding of Hospitality Venues at professional golf events
• Manage hotel accommodations for the client's programs including hotel selection, negotiation, contracting, and block management
• Lead all aspects of food & beverage programs for the client's golf programs in collaboration with the client's third-party food & beverage consultants
• Develop and lead transportation plans for the client's golf events with support from the Senior Event Executive
• Serve as the VIP hosting lead for all programs, managing itineraries of executives, KOLs/influencers and VIP guests
• Manage and track program budgets to ensure client goals are achieved and programs are within budget
• Serve as the day-to-day point of contact with key vendors retained by the client
• Use problem-solving skills to address client challenges with impactful solutions
• Serve as a trusted and reliable agency contact for clients, internal colleagues, and brand partners
• Supervision of the Senior Event Executive, temporary staff, and trainee positions

• 4-6 years of marketing, sponsorship, and hospitality programming experience
• An eye for design and décor to develop spaces that convey a premium look and feel, consistent with the client's Corporate Identity guidelines
• Excellent organizational skills to effectively prioritize multiple projects at once
• Acute attention to detail is necessary to implement events to the client's exacting standards
• Experience with professional/amateur golf
• Eagerness to make an overall account contribution and collaborate within a larger program and account team
• Excellent communication, writing, and client service skills
• Proficiency with Microsoft Word, Excel, and PowerPoint
• Flexibility and willingness to travel domestically and work weekends or holidays as needed. Anticipated travel level: Moderate (20-45%)
• Reliable
• Trustworthy
• Loyal
• Team Player

• Unlimited PTO policy - we understand you need time for play!
• Competitive medical/dental/vision insurance plans with FSA/HSA and Dependent Care FSA options. Pet Insurance for those who need it too!
• Generous Family and Parental Leave Policy (12 weeks) with eligibility extended to all parents regardless of gender or primary/secondary caregiver status
• Access to our parent company (IPG) Savings plan (401K program) with company match as well as an Employee Stock Purchase Plan (ESPP)
• Pretax Transportation/Commuter Benefits and Parent Travel Program
• Dedicated Mental Health resources including Headspace membership, Employee Assistance Program (CCA) and more
• Discount portal for everyday goods and services
• Employee Resource Groups and inclusive diversity programming and initiatives
• Personal Development programs

• Medical insurance
• Vision insurance
• Dental insurance
• 401(k)
• Tuition assistance
• Paid maternity leave
• Paid paternity leave
• Commuter benefits