60,429 Hospitality Assistant jobs in the United States

BSE Global ("BSE") is a multifaceted sports and entertainment business that brings people together to experience music, sports, and culture through our teams and venue. Through these experiences and in our workplace, we strive to elevate our business, grow our fan base, and cultivate a community anchored in belonging and inclusion in every aspect, on and off the court.

SUMMARY

The Event Hospitality Assistant is responsible for delivering outstanding customer service to our VIP clients by executing hospitality functions associated with VIP access. This includes greeting and advising VIP guests on the club and suite levels, responding to guests' questions, comments, and complaints, and providing kind resolutions for all guests (internally and externally). The ideal candidate will ensure clients are satisfied with their Barclays Center experience and are responsible for addressing special requests and responding to issues/complaints as they arise. The candidate will work closely with the Director, Event Hospitality, on a day-to-day basis.

WHAT WILL YOU DO

• Greet and escort clients to suites and seating.
• Maintain a cheerful, friendly, and professional demeanor with guests and staff at all times.
• Provide clients with assistance regarding transportation or other needs.
• Responsible for protecting the integrity of the premium areas by ensuring all guests have a proper ticket/credential.
• Responsible for working Barclays Center events as requested by your supervisor.
• Responsible for creating and delivering gift bags as requested.
• Maintain company confidentiality.
• Provide accurate directions to the various clubs, suites, particular hospitality locations, and all premium areas of the building.
• Responding to guest complaints, questions, and comments with excellent communication.
• Work with Security to ensure that VIP guests travel through Barclays Center safely.
• Responsible for safely assisting VIP guests who need to move from one location to another.
• Perform various duties while on shift, often changing from one task to another, without the loss of efficiency or composure.
• Use excellent customer service skills and a positive demeanor when interacting with guests, vendors, & employees.
• Conduct arena tours as requested.

• Ability to take direction well and work well with others.
• Ability to work in a fast-paced environment.
• Must have a strong sense of self-awareness and emotional intelligence.
• Must be self-directed and able to work independently.
• Must be a flexible and reliable team player, able to work late nights, weekends, and holidays.

• Bachelor's Degree Required or in progress.
• 1 -2 years prior customer service experience, preferably in a sports/entertainment venue environment.
• Outstanding customer service and interpersonal communication skills.
• Reliable, punctual, and regular in attendance.
• Able to protect the confidentiality/privacy of various parties when privy to sensitive information.
• Must have strong problem-solving skills.

• Greet and escort clients to suites and seating.
• Maintain a cheerful, friendly, and professional demeanor with guests and staff at all times.
• Provide clients with assistance regarding transportation or other needs.
• Responsible for protecting the integrity of the premium areas by ensuring all guests have a proper ticket/credential.
• Responsible for working Barclays Center events as requested by your supervisor.
• Responsible for creating and delivering gift bags as requested.
• Maintain company confidentiality.
• Provide accurate directions to the various clubs, suites, particular hospitality locations, and all premium areas of the building.
• Responding to guest complaints, questions, and comments with excellent communication.
• Work with Security to ensure that VIP guests travel through Barclays Center safely.
• Responsible for safely assisting VIP guests who need to move from one location to another.
• Perform various duties while on shift, often changing from one task to another, without the loss of efficiency or composure.
• Use excellent customer service skills and a positive demeanor when interacting with guests, vendors, & employees.
• Conduct arena tours as requested.

• Ability to take direction well and work well with others.
• Ability to work in a fast-paced environment.
• Must have a strong sense of self-awareness and emotional intelligence.
• Must be self-directed and able to work independently.
• Must be a flexible and reliable team player, able to work late nights, weekends, and holidays.

• Bachelor's Degree Required or in progress.
• 1 -2 years prior customer service experience, preferably in a sports/entertainment venue environment.
• Outstanding customer service and interpersonal communication skills.
• Reliable, punctual, and regular in attendance.
• Able to protect the confidentiality/privacy of various parties when privy to sensitive information.
• Must have strong problem-solving skills.

The Sanitation & Hospitality Assistant plays a key role in maintaining a clean, safe, and welcoming corps building that is consistently up to standard with local health department inspection codes. The individual will be responsible for routine cleaning of common areas (including restrooms, kitchen, and offices), restocking hospitality stations, supporting basic kitchen prep for feeding programs, and assisting with seasonal and event-based support.

The duties listed below are the primary duties of this position but are not all the required duties. The Salvation Army reserves the right to change, reduce, or expand the duties of this position at any time. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this role.

Maintain daily cleanliness, order, and sanitation of the interior building, including offices and common areas.

Clean and sanitize bathrooms, including toilets, sinks, mirrors, and floors.

Sweep, mop, vacuum, and wipe down floors and surfaces throughout the facility.

Maintain hospitality stations (e.g., water dispensers, coffee areas), ensuring supplies like cups and condiments are restocked regularly.

Clean kitchen surfaces, wipe down counters and appliances, and ensure overall cleanliness of the food prep area.

Assist with basic kitchen prep tasks for canteen and feeding programs (e.g., portioning, organizing, light washing, food-safe handling).

Sanitize food prep areas, sinks, and kitchen surfaces daily to meet local health department codes and food safety standards.

Monitor and restock kitchen and hospitality supplies (e.g., cups, napkins, utensils, beverages).

Remove trash and recycling from all designated areas on a daily basis.

Report any building, kitchen, or supply-related needs or concerns to the corps officer or designated supervisor promptly.

Assist with setup and cleanup of meetings, events, and community feeding programs.

Support and help guide community service workers and facility volunteers.

Collaborate with the corps team to maintain a welcoming, safe, and hygienic environment for staff, volunteers, and visitors.

Assume seasonal full-time status in the winter, assisting with holiday programs.

Other duties within the scope of the role as assigned by supervisors.

High School Diploma or equivalent.

Previous cleaning or hospitality experience.

Have or be willing to obtain SERV Safe certification.

Ability to lift up to 30 pounds and stand/walk for long periods of time.

Must understand and support The Salvation Army's mission as a church and a social services organization.

Possess the ability to adapt to change.

Work well independently and with a team.

Good communication and organizational skills.

We are looking for a dedicated and enthusiastic Remote Entry-Level Hospitality Assistant to join our team. In this role, you will provide support in managing client inquiries, coordinating travel and hospitality services, and ensuring a positive guest experience. This is an excellent opportunity for individuals who are eager to start a career in hospitality and customer service. Full training is provided, and no prior industry experience is required.

Responsibilities:

• Assist clients with booking travel and hospitality services such as accommodations, dining, and activities

• Respond to client inquiries and provide excellent customer service

• Maintain accurate records of bookings and client preferences

• Research destinations, hospitality services, and experiences to recommend suitable options

• Support the team with administrative tasks related to hospitality and travel coordination

• Ensure client satisfaction by delivering friendly and professional assistance

Requirements:

• High school diploma or equivalent (associate or bachelor's degree a plus)

• Strong communication and interpersonal skills

• Detail-oriented with good organizational abilities

• Comfortable working independently in a remote setting

• Basic computer skills and familiarity with online platforms

• Passion for hospitality, customer service, and travel

Benefits:

• Flexible remote work schedule (part-time or full-time options)

• Professional training and certification provided

• Career development opportunities in hospitality and travel

• Access to industry tools and resources

• Travel and hospitality discounts

• Supportive team environment with ongoing mentorship