72,378 Hospitality Manager jobs in the United States

Rose’s Restaurant Group is seeking creative, passionate, and talented individuals to join our super awesome team. We are in the “making people happy” business, we just happen to serve great food and offer next-level hospitality. We work hard, make people happy, and have fun while we are doing it!

We are seeking a Hospitality Manager to join our James Beard award winning team at one of our D.C Michelin starred restaurants: Rose’s Luxury, Little Pearl, and Pineapple and Pearls, and Extra Fancy, our international events company.

Our focus at Pineapple and Pearls is to create an exciting and enjoyable experience for our guests each night. We want to take all the fun and fancy aspects of "fine dining" and shed all the awkwardness and stuffiness that, unfortunately, often accompanies it.

And just in case you haven't heard of us, some of our accomplishments in our first year of operating (to gloat a little) are listed below:

• 2 Michelin Stars in 2017, 2018
• AAA Five Diamond Award 2018
• 4 stars Washington Post Fall Dining Guide 2016
• #1 in Washingtonian Top 100 restaurants 2017

Some Things to Know About Us:

Our mission is “To make this the most enjoyable place to work in and the most enjoyable place to dine”. This is the reason we are here. This is why we do what we do.

We are big on communication and organization. We believe these are huge keys to success. The better we are able to communicate and organize ourselves, the more success we will have.

We are big on teaching and growth. We work hard to make sure everyone is constantly growing and learning. We want everyone who works with us to become a better cook, barista, chef, manager, guest liaison, and most importantly, leader.

We like having fun. While we take our jobs very seriously, we also do so lightheartedly. In other words, we love to hustle and get better everyday but we also love to do it while laughing and having fun at the same time. (And yes, that is possible).

We have awesome benefits for full-time employees

• 100% Company-paid medical benefits
• 100% Company-paid dental benefits
• Average 45-50 hour work-week for salaried employees
• Unlimited Paid Time-off Policy for salaried employees
• Parental Leave Plan
• 401K plan
• Complimentary gym membership
• Employee Assistance Program (covers mental health services, legal services, and additional support)
• Life insurance
• Critical illness insurance
• Personal Financial Advisor services
• Somm Certification Reimbursements
• WMATA SmartBenefits program
• Most major holidays off
• Access to our Vision benefit program
• Unlimited high fives!

Qualifications and skills: 

Our ideal candidate will be hospitality-focused with a background in service. They will be dependable, motivated to learn, committed to working as a team member, possess excellent communication skills, and will be willing and able to provide our guests with authentically warm service each night. 

If you have the background and love making people happy, we’d like to hear from you. Please apply with your resume and cover letter highlighting your background and noting why you are interested in joining our team.

Hospitality Managers have a vast wide range of responsibilities, including setting up and preparing the dining room(s) prior to service, handling reservations, welcoming and greeting customers, and coordinating the work of the service staff. Candidates should be comfortable in a fine dining environment and possess a strong knowledge of food and wine.

Responsibilities include but are not limited to:

Creating culture

• Make sure everyone is having fun! When staff are having a good time, it’s much more likely that our guests are having a good time.  

• Ensuring that restaurant standards are met consistently and sets the example for the staff to follow.

Service

• As the guest’s first point of contact, the hospitality manager plays a key role in ensuring that their initial impression of RRG is a positive one. 
• Be present for the staff, maintain a sense of awareness on the floor at all times, and be prepared to “put out fires” as they appear.
• Be an open form of communication between the BOH and FOH when necessary.
• Communicate with the BOH and FOH team to make sure all menus are up to date and printed for service.
• Exemplify hospitality to all of our guests and staff. Lead by example with this so that staff sees a model to look to.
• Get to know the regulars, friends of the house, investors, and industry guests who frequent Rose’s.  
• Fill the gaps as they appear/be a team player. Assist the staff during service in order to fulfill the needs of our guests.

Guest relations

• Go the extra mile with hospitality. 
• Improve standards of the guest experience, ensuring that our bar is always set high and that our goal is to exceed expectations. 

Communications

• Internal email communications and MOD log.
• Effective and professional in a timely manner
• These resources should be utilized by leadership to offer a greater scope and information company-wide
• Distribute information to staff and managers on behalf of the leadership
• Keep an eye on announcements/information that should be shared company-wide or to larger groupings than just FOH.  Bolstering transparency as appropriate.

Training

• Provide staff with all of the necessary tools for success when it comes to training materials and information sheets.  This is as broad as new hire packets/training schedules for new employees, and as specific as spec sheets emailed out for a new menu item or wine.

Day-to-day

• Respond in a timely manner to all emails and voicemails.  Those that are for other members of the team should be emailed to them as soon as possible.
• Assist General Manager in all projects that may be presented.
• Map out the evening’s service before the Pre-shift meeting.  This includes the server floor plan, reservations, things to go over at line up, and other special nightly notes.
• Assist with ordering when needed by the restaurant.
• Expected to work varying hours, schedules, and days of the week, this includes and is not limited to closing shifts and working service.
• Must be able to lift up to 40 pounds and be on your feet for extended amounts of time.

Rose’s Restaurant Group is seeking creative, passionate, and talented individuals to join our super awesome team. We are in the “making people happy” business, we just happen to serve great food and offer next-level hospitality. We work hard, make people happy, and have fun while we are doing it!

We are seeking a Hospitality Manager to join our James Beard award winning team at one of our D.C Michelin starred restaurants: Rose’s Luxury, Little Pearl, and Pineapple and Pearls, and Extra Fancy, our international events company.

Some Things to Know About Us:

Our mission is “To make this the most enjoyable place to work in and the most enjoyable place to dine”. This is the reason we are here. This is why we do what we do.

We are big on communication and organization. We believe these are huge keys to success. The better we are able to communicate and organize ourselves, the more success we will have.

We are big on teaching and growth. We work hard to make sure everyone is constantly growing and learning. We want everyone who works with us to become a better cook, barista, chef, manager, guest liaison, and most importantly, leader.

We like having fun. While we take our jobs very seriously, we also do so lightheartedly. In other words, we love to hustle and get better everyday but we also love to do it while laughing and having fun at the same time. (And yes, that is possible).

We have awesome benefits for full-time employees

• 100% Company-paid medical benefits
• 100% Company-paid dental benefits
• Average 45-50 hour work-week for salaried employees
• Unlimited Paid Time-off Policy for salaried employees
• Parental Leave Plan
• 401K plan
• Complimentary gym membership
• Employee Assistance Program (covers mental health services, legal services, and additional support)
• Life insurance
• Critical illness insurance
• Personal Financial Advisor services
• Somm Certification Reimbursements
• WMATA SmartBenefits program
• Most major holidays off
• Access to our Vision benefit program
• Unlimited high fives!

Qualifications and skills: 

Our ideal candidate will be hospitality-focused with a background in service. They will be dependable, motivated to learn, committed to working as a team member, possess excellent communication skills, and will be willing and able to provide our guests with authentically warm service each night. 

If you have the background and love making people happy, we’d like to hear from you. Please apply with your resume and cover letter highlighting your background and noting why you are interested in joining our team.

Hospitality Managers have a vast wide range of responsibilities, including setting up and preparing the dining room(s) prior to service, handling reservations, welcoming and greeting customers, and coordinating the work of the service staff.

Responsibilities include but are not limited to:

Creating culture

• Make sure everyone is having fun! When staff are having a good time, it’s much more likely that our guests are having a good time.  

• Ensuring that restaurant standards are met consistently and sets the example for the staff to follow.

Service

• As the guest’s first point of contact, the hospitality manager plays a key role in ensuring that their initial impression of RRG is a positive one. 
• Be present for the staff, maintain a sense of awareness on the floor at all times, and be prepared to “put out fires” as they appear.
• Be an open form of communication between the BOH and FOH when necessary.
• Communicate with the BOH and FOH team to make sure all menus are up to date and printed for service.
• Exemplify hospitality to all of our guests and staff. Lead by example with this so that staff sees a model to look to.
• Get to know the regulars, friends of the house, investors, and industry guests who frequent Rose’s.  
• Fill the gaps as they appear/be a team player. Assist the staff during service in order to fulfill the needs of our guests.

Guest relations

• Go the extra mile with hospitality. 
• Improve standards of the guest experience, ensuring that our bar is always set high and that our goal is to exceed expectations. 

Communications

• Internal email communications and MOD log.
• Effective and professional in a timely manner
• These resources should be utilized by leadership to offer a greater scope and information company-wide
• Distribute information to staff and managers on behalf of the leadership
• Keep an eye on announcements/information that should be shared company-wide or to larger groupings than just FOH.  Bolstering transparency as appropriate.

Training

• Provide staff with all of the necessary tools for success when it comes to training materials and information sheets.  This is as broad as new hire packets/training schedules for new employees, and as specific as spec sheets emailed out for a new menu item or wine.

Day-to-day

• Respond in a timely manner to all emails and voicemails.  Those that are for other members of the team should be emailed to them as soon as possible.
• Assist General Manager in all projects that may be presented.
• Map out the evening’s service before the Pre-shift meeting.  This includes the server floor plan, reservations, things to go over at line up, and other special nightly notes.
• Assist with ordering when needed by the restaurant.
• Expected to work varying hours, schedules, and days of the week, this includes and is not limited to closing shifts and working service.
• Must be able to lift up to 40 pounds and be on your feet for extended amounts of time.

Rose’s Restaurant Group is seeking creative, passionate, and talented individuals to join our super awesome team. We are in the “making people happy” business, we just happen to serve great food and offer next-level hospitality. We work hard, make people happy, and have fun while we are doing it!

We are seeking a Hospitality Manager to join our James Beard award winning team at one of our D.C Michelin starred restaurants: Rose’s Luxury, Little Pearl, and Pineapple and Pearls, and Extra Fancy, our international events company.

Some Things to Know About Us:

Our mission is “To make this the most enjoyable place to work in and the most enjoyable place to dine”. This is the reason we are here. This is why we do what we do.

We are big on communication and organization. We believe these are huge keys to success. The better we are able to communicate and organize ourselves, the more success we will have.

We are big on teaching and growth. We work hard to make sure everyone is constantly growing and learning. We want everyone who works with us to become a better cook, barista, chef, manager, guest liaison, and most importantly, leader.

We like having fun. While we take our jobs very seriously, we also do so lightheartedly. In other words, we love to hustle and get better everyday but we also love to do it while laughing and having fun at the same time. (And yes, that is possible).

We have awesome benefits for full-time employees

• 100% Company-paid medical benefits
• 100% Company-paid dental benefits
• Average 45-50 hour work-week for salaried employees
• Unlimited Paid Time-off Policy for salaried employees
• Parental Leave Plan
• 401K plan
• Complimentary gym membership
• Employee Assistance Program (covers mental health services, legal services, and additional support)
• Life insurance
• Critical illness insurance
• Personal Financial Advisor services
• Somm Certification Reimbursements
• WMATA SmartBenefits program
• Most major holidays off
• Access to our Vision benefit program
• Unlimited high fives!

Qualifications and skills: 

Our ideal candidate will be hospitality-focused with a background in service. They will be dependable, motivated to learn, committed to working as a team member, possess excellent communication skills, and will be willing and able to provide our guests with authentically warm service each night. 

If you have the background and love making people happy, we’d like to hear from you. Please apply with your resume and cover letter highlighting your background and noting why you are interested in joining our team.

Hospitality Managers have a vast wide range of responsibilities, including setting up and preparing the dining room(s) prior to service, handling reservations, welcoming and greeting customers, and coordinating the work of the service staff.

Responsibilities include but are not limited to:

Creating culture

• Make sure everyone is having fun! When staff are having a good time, it’s much more likely that our guests are having a good time.  

• Ensuring that restaurant standards are met consistently and sets the example for the staff to follow.

Service

• As the guest’s first point of contact, the hospitality manager plays a key role in ensuring that their initial impression of RRG is a positive one. 
• Be present for the staff, maintain a sense of awareness on the floor at all times, and be prepared to “put out fires” as they appear.
• Be an open form of communication between the BOH and FOH when necessary.
• Communicate with the BOH and FOH team to make sure all menus are up to date and printed for service.
• Exemplify hospitality to all of our guests and staff. Lead by example with this so that staff sees a model to look to.
• Get to know the regulars, friends of the house, investors, and industry guests who frequent Rose’s.  
• Fill the gaps as they appear/be a team player. Assist the staff during service in order to fulfill the needs of our guests.

Guest relations

• Go the extra mile with hospitality. 
• Improve standards of the guest experience, ensuring that our bar is always set high and that our goal is to exceed expectations. 

Communications

• Internal email communications and MOD log.
• Effective and professional in a timely manner
• These resources should be utilized by leadership to offer a greater scope and information company-wide
• Distribute information to staff and managers on behalf of the leadership
• Keep an eye on announcements/information that should be shared company-wide or to larger groupings than just FOH.  Bolstering transparency as appropriate.

Training

• Provide staff with all of the necessary tools for success when it comes to training materials and information sheets.  This is as broad as new hire packets/training schedules for new employees, and as specific as spec sheets emailed out for a new menu item or wine.

Day-to-day

• Respond in a timely manner to all emails and voicemails.  Those that are for other members of the team should be emailed to them as soon as possible.
• Assist General Manager in all projects that may be presented.
• Map out the evening’s service before the Pre-shift meeting.  This includes the server floor plan, reservations, things to go over at line up, and other special nightly notes.
• Assist with ordering when needed by the restaurant.
• Expected to work varying hours, schedules, and days of the week, this includes and is not limited to closing shifts and working service.
• Must be able to lift up to 40 pounds and be on your feet for extended amounts of time.

Who We Are
Join the team at Jon & Vinny’s, where passion for great food and genuine hospitality come together in a fast-paced, energetic environment! We’re looking for dedicated, team-oriented individuals who thrive in a dynamic setting and take pride in delivering exceptional guest experiences. Whether you’re a seasoned hospitality professional or eager to grow in the industry, we offer a supportive and inclusive workplace with opportunities for career advancement. If you love working with great people, enjoy a lively atmosphere, and want to be part of a restaurant that values quality, teamwork, and community, we’d love to hear from you!

Jon & Vinny’s is a fast-paced, high-volume, all-day restaurant serving several Los Angeles communities 7 days a week. Known for our welcoming vibe, delicious food, and exceptional wine and cocktail offerings, we’ve become a neighborhood favorite where guests come to celebrate everything from casual dinners to special occasions. With a bustling atmosphere, we’re dedicated to delivering the kind of hospitality that makes every guest feel like a VIP.

Our concept is simple yet refined—a place for families, friends, first dates, and everything in between. We focus on creating joyful experiences with comforting food, great wine, and a vibrant atmosphere. If you’re someone who thrives in a high-energy environment and wants to be part of a dynamic, growing brand, this is the perfect place for you.

Service Manager Job Description

The Service Manager is an entry-level management position responsible for supporting the day-to-day front-of-house (FOH) operations, with a focus on service execution, team training, and beverage program standards. They play a key role in delivering a positive guest experience, ensuring the cleanliness and readiness of the facility, and maintaining a professional, positive working environment for all employees. This role is a vital link between hourly staff and senior leadership, with a strong focus on service execution, team development, and systems mastery.

Service Managers lead from the floor — bringing presence, intention, and accountability to every shift. They must understand and embody the spirit of our hospitality while helping others do the same. This role is ideal for someone passionate about service, energized by training, and excited to grow as a leader within our company.

Core Values: Our Foundation

At the heart of this position is the expectation that the Service Manager will understand, model, and actively reinforce the company’s core values every day:

• Hospitality - Hospitality is who we are; it's the kindness we extend to each other; it's the friendly and genuine reception of our guests. Hospitality is the excitement & enthusiasm with which we approach our guests, our spaces, each other, and our positions. We expect our team members to execute our concept every day and hold hospitality paramount.
• Intention - The best things in life are built and created with intention. Our concept is beautifully designed. When we approach our work with intention and thoughtfulness, it encourages everyone to create an exceptional experience for our guests and for each other.
• Respect - Respect is fundamental to who we are. We respect our guests, ourselves, our team, our products, our resources, our peers, our leaders, and our space. We hold ourselves to the highest standards of integrity and moral principles.
• Teamwork - We value our commitment to working with and listening to each other as a team; kindness and generosity are an integral part of our professional relationships. Teamwork is essential to provide a great experience to our guests.
• Determination & Readiness - We are determined to make our guests happy and we are ready to pivot and adapt at any time. We are determined to keep our restaurants clean, organized and on a path of improvement. As a team, we are able to improvise, adapt and overcome any situation for our team and our guests. We have a readiness to satisfy the guests and meet and exceed their expectations.

Exemplifying these values is not a concept, it is the job.

Service Execution

• Maintain full mastery of the Steps of Service, and ensure that they are executed with consistency across all FOH roles - no skipped steps or shortcuts.
• Ensure daily adherence to service checklists.
• Lead by example in all FOH roles - utility, beverage servers, servers, takeout and hosts.
• Uphold and train for all service SOPs for birthdays, chit procedures and host communications, takeout protocol for Doordash and orders called in.
• Maintain that all roles set the table properly according to procedure.
• Focus on table maintenance - waters refilled, fresh napkins, clearing finished plates.
• Making sure everytable is cleared for dessert by removing placemats and wiping the table down.
• Ensure urgency in resets between reservations
• Maintain that all roles are productive and contribute to service in a positive manner - effectively managing hourly employees and guiding them with core values.
• Fill any gaps as needed to maintain efficient service flow and guest satisfaction.

Guest Relations and Floor Leadership

• Be visibly present on the floor, directing service flow and maintaining a high level of guest interaction
• Engage directly with guests at the front door, tableside, in the wine shop, or via phone/email to ensure high satisfaction and build lasting relationships.
• Address guest concerns with urgency, care, and discretion, escalating issues to senior leadership when necessary.

   Collaborate with Guest Relations & Events Manager to:

• Optimize table management and reservation flow
• Maximize covers and pacing
• Ensure the host team delivers an exceptional experience for our first impression hospitality. This means guests are greeted with enthusiasm.
• Ensure phones are answered in 3 rings or less
• Ensure guests are greeted in 5 seconds or less

Food and Beverage Program Knowledge

• Maintain full mastery of the non-alcoholic beverage program, including preparation of all coffee and espresso drinks to standard.
• Demonstrate fluency in the by-the-glass wine list and cocktails, as well as being able to sell wine by the bottle. Assist in training team members on beverage knowledge and service.
• Monitor setup and quality of all beverage service stations to ensure consistency and efficiency. Make sure all drinks are made using jiggers and pour measures if applicable.
• Maintain full knowledge of breakfast, lunch and dinner menus including allergies, substitutions and modifications allowed. 
• Training team members to sell, and not just be “order takers”, while delivering exceptional service to first time guests and regulars alike.

Team Training & Coaching

• Train and coach all FOH hourly employees, providing real-time feedback to support excellence and consistency daily.
• Identify team members in need of development and provide targeted coaching to build skill and confidence.
• Assist in orientation of new hires; setting the tone for service expectations.
• Reinforce all service protocols, policies, and operational standards on the floor.
• Support pre-shift meetings, service demonstrations, and company protocol rollouts.

Operational Support & Cleanliness Oversight

• Maintain restaurant cleanliness and ensure all FOH areas are clean, stocked, and ready for service. This includes ensuring 20 min daily bathroom checks are conducted.
• Monitor linen usage, chemical supplies, and cleaning checklists for weekly and quarterly deep cleans.
• Oversee maintenance and cleanliness of dumpsters and utility areas throughout the week.
• Track and maintain inventory of FOH items including silverware, china, glassware, and beverage tools.
• Ensure all FOH stations are stocked, organized, and maintained before, during, and after service.

Administrative & Financial Awareness

• Develop a working knowledge of financial tools such as the PCL, petty cash tracking, inventory reports, and invoice entry.
• Assist with receiving deliveries, entering invoices, and overseeing FOH spending as directed.
• Support understanding of labor management tools including OT, break compliance, and FOH scheduling.
• Communicate daily service or staffing challenges to senior management and work together to resolve issues.
• Assist with guest services tasks as needed, including reservations, club orders, and large-format to-go coordination.

Other Duties as Assigned

• Perform other duties as assigned by senior managers, including coverage for floor leadership during service, administrative tasks, or team events.

Qualifications:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Maintain an up to date Manager Servsafe certification and Anti-Harassment Certificate.
• Must pass and maintain JVRG Master Trainer Certification

FLSA Status: Exempt

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands; reach with hands and arms and talk or hear. The employee is frequently required to stoop, kneel, crouch, or crawl and taste or smell. The employee is occasionally required to sit and climb or balance. The employee must frequently lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and ability to adjust focus.

Job description Hospitality  Manager

Method Hospitality  is a growing company, looking for passionate and experienced managers to help lead our teams in Philadelphia . Fine Dinning Experience is a must!

The Hospitality Managers should have knowledge of the latest culinary and hospitality trends and be passionate about providing exceptional hospitality. The Hospitality Manager is responsible for ensuring the quality of foods and services to maintain the guests’ overall satisfaction on their dining experience.  Must have excellent communication, business, interpersonal, organizational, time management and motivational skills, and the ability to multitask and think quickly when under pressure. A hands-on management style coupled with the ability to delegate, create an increase in manager productivity, collaboration, quality, and profitability is what will allow the Manager to succeed.  

Duties & Responsibilities:

• Achievement of budgeted food sales, beverage sales, labor costs and profitability.
• Completion of daily, weekly and monthly sales reports
• Completion of Customer Follow-up calls on a timely basis
• Build cross functional teams with exemplary communication, functional skills and full accountability while maintaining a customer focus priority
• Handle all Food & Beverage inquiries and ensure timely follow up on the same business day
• Building and hiring of operational teams
• Attendance and participation at weekly F & B meeting and Department Head meeting
• To assist in menu planning and pricing
• Development and maintenance of department manuals
• Supervision of weekly payroll input
• All other duties as directed by Director of Operations and Owners
• Participation in Manager on Duty shifts as required
• Assure bar inventory for functions, including opening and closing inventories, accurate bar summaries and cash deposits are prepared
• Assure the completion of weekly schedule and shift duties while Maintaining a labor cost at or below the budgeted expectation
• Completion of monthly inventory
• Teamwork-Relations with co-workers and management
• Responsible for staff training and development
• Ensure that all HR procedures are followed according to company policy
• High employee retention
• Personal development and growth
• Discipline of personnel when required
• Responsible for overseeing all scheduling within the department
• Achieving service that exceeds expectations
• Overall maintenance of the operation at a level in keeping with the standards prescribed
• Report any deficiencies in equipment and facilities

Required Experience:

• Prior use of Resy preferred.
• Fine Dinning Experience required
• Minimum 3-4 years of experience as Manager
• Strengths must include multi-tasking, problem resolution, and customer relations.
• Must have excellent written and verbal communication skills.
• Must be a team player with a strong work ethic.

Job Description

Benefits/Perks

• Competitive wages
• Career Growth Opportunities
• Fun and Energetic Environment

• Hire qualified personnel according to standards set forth by the company
• Organize and coordinate facility operations to maximize efficiency
• Manage staff
• Ensure supplies, equipment, and inventory are stocked and maintained
• Respond to guest concerns and resolve them appropriately
• Maintain accurate records
• Review and prepare reports for senior management
• Ensure compliance with health and quality standards

• Proven experience as a Hospitality Manager is preferred
• Familiarity with hospitality industry standards
• Proficient in English; knowledge of additional languages is a plus
• Ability to resolve issues with a customer-focused orientation
• An outgoing personality
• Excellent communication skills
• Strong organizational and time-management skills
• Bachelors degree in Hospitality Management is preferred

Job Description

Job Title: Hospitality Manager

Department/Location: Olio Restaurant

Supervisor: General Manager - Sosco Inc

Compensation: Salary

Company: Olio Italian – an upscale, chic Italian restaurant featuring fresh pasta made daily, sommelier selected wines, traditional Italian entrees, a classically trained chef and an intimate dining room. Olio Italian offers signature cocktails and craft beers on tap. In addition to the dining room, Olio Italian has a private dining room and outdoor patio.

Job Description: The Hospitality manager will be responsible for providing customers with a memorable dining experience. Directly accountable for the supervision and management of the bar operations, host, servers front of the house staff. Maintains the highest quality of beverage and service standards, cleanliness, sanitation and safety.

Job Qualifications/Requirements:
• Previous General Manager experience for a minimum of 1 year in Fine Dining
• Preferred Bachelor’s degree in business, or similar field
• Available to work evening hours, weekends, and holidays. Management work week consist of a minimum of 50-55 hours per week and more deemed necessary at various times.
• Extensive Knowledge of Fine Wines
• Ability to work with minimal supervision
• Must be at least 21 years of age.
• Serve Safe Manager Certification, or the ability to obtain one within 30 days of employment.
• Be able to reach, bend, stoop and frequently lift up to 50 pounds.
• Be able to work in a standing position for long periods of time (up to 10 hours).
• Ability to work in a faced paced, high stress environment, while still delivering on our promises to our guests, ensuring a team focused environment.

Job Responsibilities:
• Increases sales in the restaurant by providing the highest levels of uncompromising quality of food, beverage, reception, greeting, seating and service.
• Supervises the bar, host, and servers during day-to-day operations to ensure all standards of Olio Italian quality and service are achieved during each shift.
• Generates maximum financial performance of beverage operations to include responsibility for generation of revenue and effective cost controls.
• Develops accurate and aggressive short and long term financial objectives to liquor, beer and wine sales.
• Set par and inventory levels of al beverage items, bar supplies, glassware, smallwares and equipment to ensure correct quantities for the day-to-day business. Conduct bar inventories weekly.
• Work as a floor manager during each meal period to, support the service staff, ensure the highest levels of quality and service. Visit tables and interact with guests, monitors proper front door procedures, reservations, seating and greeting, results in effective control of the flow of our guests.
• Conducts interview for bar, host, server assistant and server candidates. Completes the onboarding process for all FOH onboarding and orientation.
• Conducts pre-shift line-up meetings with all front-of-the house personnel prior to beginning of each shift to ensure the restaurant is ready for service. Communicate special information and maintain on-going communication with the staff.
• Conducts on-going front-of-the house staff meetings to provide continuous training and development in the areas of service, suggest selling and sales techniques for liquor, beer and wine sales, safety, security and sanitation.
• Writes weekly work schedule for bar, host, server assistant, and server personnel to ensure sufficient staffing the demands of the business, while achieving budgeted labor and labor cost guidelines.
• Ensures that all front-of-the house cleaning, maintenance, housekeeping and side work duties are accomplished as indicated on the maintenance and daily cleaning checklists.
• Proactively communicates to general manager and other members of management team to share and convey information regarding the restaurant. Ensures there are no surprises.
• Is trained and developed by the general manager in other duties and responsibilities according to the schedule established by the general manager. Correctly performs all duties necessary to close the restaurant.
• Communicates efficiently with BOH
• Leadership presence and involvement in shift management
• Professional image and demeanor
• Ensures that all cleaning and food handling procedures are correct, resulting in a clean, safe and sanitary environment.
• Participates in employee discipline and terminations.
• Effectively enforce company policies and procedures.
• Work closely with the Special Events Manager to ensure successful day to day operations of private dining events.
• Resolve associate and/or guest conflict through service recovery and implement change under direction of General Manager when necessary.
• Prepare payroll and monitor records
• Develop managers and employees by ensuring regular one-on-ones, training and development, coaching and performance evaluation.
• Create an engaging and energetic environment where all associates work as a team

Benefits/Perks:
• Competitive Salary
• Vacation
• Health Insurance
• Quarterly Lunch Allowance at Olio
• Growth Opportunities
• Free Movie Tickets at sister concept Envision Theaters

Job Description

Want to Make a Difference for Others as a Leader in Healthcare? Welcome to Serenity.

If you’ve ever thought about a career in healthcare but didn’t know where to start — this is your sign. Serenity Healthcare is redefining what mental wellness looks and feels like.

We’re not looking for résumés stacked with medical jargon — we’re looking for energy, drive, and people who get people. If you can lead a high-performing team and manage a fast-paced operation while connecting authentically with those we serve, you’re our kind of person. We’ll teach you the healthcare stuff — you just bring the hustle, heart and experience managing outcomes.

You’ll be the catalyst of the clinic. Leading the team. Keeping the flow smooth. Making sure every patient feels like they walked into a 5-star wellness retreat — not a cold, clinical waiting room.

• Owning the daily flow — resolving problems and keeping it all running smoothly

• Coaching your team to deliver concierge-level care

• Educating and helping our patients understand what we can offer for their wellness

• Managing metrics and hitting goals without losing personal touch

• Making smart decisions to cut waste and boost efficiency

• Listening to feedback and constantly leveling up the experience

• Making the clinic feel calm, professional, and put-together for our patients

• 3+ years of experience leading a team or running operations – including managing to KPIs and having candid performance discussions

• Relationship-focused sales experience is a huge plus

• Ability to take ownership of the team, the clinic, and patient outcomes

• Clear and confident communication, with people and about numbers

• Ability to thrive in a fast-paced environment and address challenges with empathy and efficiency

• Out-of-the-box problem-solving skills – our patient experience is top priority!

• Fulfillment – make a real difference for others as you help our patients ‘take back their lives’

• Huge growth/promotion potential as we continue to expand

• Competitive pay

• Luxe-level benefits: We cover 90% of medical, dental & vision

• 401(k) – because your future deserves self-care too

• 10 PTO days (15 days after first year) + 10 paid holidays to rest, reset, and recharge

Using advanced medical devices, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we help patients take back their lives with a revolutionary technological approach to healthcare.

Serenity Healthcare is an equal opportunity employer – if you’re qualified, you’re welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire. 

Rose’s Restaurant Group is seeking creative, passionate, and talented individuals to join our super awesome team. We are in the “making people happy” business, we just happen to serve great food and offer next-level hospitality. We work hard, make people happy, and have fun while we are doing it!

We are seeking a Multi-Unit Senior Hospitality Manager to join our James Beard award winning team at one of our D.C Michelin starred restaurants: Rose’s Luxury, Little Pearl, and Pineapple and Pearls, and Extra Fancy, our international events company.

Some Things to Know About Us:

Our mission is “To make this the most enjoyable place to work in and the most enjoyable place to dine”. This is the reason we are here. This is why we do what we do.

We are big on communication and organization. We believe these are huge keys to success. The better we are able to communicate and organize ourselves, the more success we will have.

 We are big on teaching and growth. We work hard to make sure everyone is constantly growing and learning. We want everyone who works with us to become a better cook, barista, chef, manager, guest liaison, and most importantly, leader.

We like having fun. While we take our jobs very seriously, we also do so lightheartedly. In other words, we love to hustle and get better everyday but we also love to do it while laughing and having fun at the same time. (And yes, that is possible).

We have awesome benefits for full-time employees

• 100% Company-paid medical benefits
• 100% Company-paid dental benefits
• Average 45-50 hour work-week for salaried employees
• Unlimited Paid Time-off Policy for salaried employees
• Parental Leave Plan
• 401K plan
• Complimentary gym membership
• Employee Assistance Program (covers mental health services, legal services, and additional support)
• Life insurance
• Critical illness insurance
• Personal Financial Advisor services
• Somm Certification Reimbursements
• WMATA SmartBenefits program
• Most major holidays off
• Access to our Vision benefit program
• Unlimited high fives!

If you have the background and love making people happy, we’d like to hear from you. Please apply with your resume and cover letter highlighting your background and noting why you are interested in joining our team.

The RRG Senior Hospitality Manager (SHM) is a pivotal role that requires an exceptional ability to inspire, excite, and provide enlightened hospitality both internally and externally in a multi-unit context. The Senior Hospitality Manager will be responsible for overseeing the hospitality operations and plays a key role in supporting managers through mentoring, coaching, and guiding their professional growth. Success in this role is not measured by how many followers they have but by how many leaders they create. This role is ideal for a dynamic individual who possesses a deep understanding of the hospitality industry, a passion for guest satisfaction, and a proven track record of elevating the dining experience.

Responsibilities included but are not limited to:

Creating culture:

• Make sure everyone is having fun! When staff are having a good time, it’s much more likely that our guests are having a good time.  
• Look for ways to innovate and improve the lives of our staff members. Think outside the box for creative ways to set industry standards or even small practices that could set Rose’s Restaurant Group apart and make it the best place to work in hospitality.
• Set crystal clear expectations and standards with all team members and then hold them accountable for these expectations and standards in order to foster and strengthen the beliefs and values that we all share.

Training:

• Be present in service and look for opportunities to improve both service and hospitality.
• Propose, develop and execute action plans to improve both service and hospitality in each shop.
• Lead training sessions and educational initiatives. 
• Develop and maintain FOH training programs in each shop.

Service Coaching. Coach the shop managers how to:

• Be a liaison of communication between the BOH and FOH when necessary.
• Communicate with the BOH and FOH team to ensure all menus are up to date and printed for service if filling a shift in a shop.
• Constantly keep an eye on the front door and waitlist. We want to ensure that we’re over-communicating with guests and providing accurate information as well as maximizing sales.
• Exemplify hospitality to all of our guests and staff. Lead by example with this so that staff see a model to look to.
• Get to know the regulars, friends of the house, investors, and industry guests who frequent Rose’s.  
• Fill the gaps as they appear/be a team player. This could mean polishing glassware, running food, bussing tables, or anything else that would help a teammate during service and ensure that service runs smoothly.
• Most importantly, coach the managers on how to be great coaches.

Guest Relations Coaching. Coach the shop managers how to:

• Go the extra mile with hospitality. 
• Improve standards of guest experience, ensuring that our bar is always set as high as possible and that our goal is to exceed those expectations. 

Communications Coaching. Coach the shop managers how to:

• Utilize internal email communications and MOD log (when applicable)
• Effectively and professionally in a timely manner
• Distribute information to staff and managers on behalf of leadership
• Keep an eye on announcements/information that should be shared company wide or to larger groupings than just FOH.  Bolstering transparency as appropriate.

Hiring Coaching. Coach the shop managers how to:

• Assist with sourcing new FOH talent and the interview process.
• Ensure information is available/easily accessible regarding benefit changes
• Look to stay ahead of staffing needs based on our current team as well as seasonal changes to the physical space (patio and roof)

Operations Coaching. Coach the shop managers how to:

• Always have an eye out for maintenance issues that may need to be noted or fixed and report those immediately to appropriate parties.
• Ensure that checklists and documents are being properly updated and utilized.

Day to Day Coaching. Coach the shop managers how to:

• Support service to ensure a remarkable experience is being provided to our guests and our staff.
• Assist management teams in all projects that may be presented.
• Ensure that the evening’s service is mapped out, so that our teams can meet “showtime”.  This includes floor plans, guest notes, things to go over at line up, and other special nightly notes as needed.
• Place all orders as needed.
• Ensure day to day and month to month operational needs are met successfully. 

Other Expectations:

• Expected to cover vacations and call-outs as needed to ensure that the restaurants are operating at the highest level all of the time.
• Must be able to lift up to 40 pounds and be on your feet for extended amounts of time.

Who we are looking for:

Our ideal candidate is someone who, most importantly, has a real passion for making other people happy. Significant management experience is required for this position.

Required Skills:

• 4 Years as General Manager or equivalent in a fine-dining operation
• Highly effective communicator through email, phone, video, and in-person
• Up to date and passionate about culinary trends in the United States and abroad
• Exudes excellence in hospitality for internal and external guests
• Possess excellent strategic planning skills, with an emphasis on delivering, executing, and assessing action plans
• Excel in time management, organizational and problem-solving skills
• Ability to adapt and lead change
• Ability to thrive in a fast-paced, entrepreneurial environment
• Self-driven, results-oriented, and possesses a solid track record of leading high-caliber, upscale restaurants at a multi-unit level.