226 Hospitality Manager jobs in the United States

Hospitality Manager

43224 Columbus, Ohio Double Star Hospitality LLC

Posted 1 day ago

Job Viewed

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Job Description

Benefits/Perks

Competitive wages

Career Growth Opportunities

Fun and Energetic Environment

Job Summary

We are seeking a positive, friendly, and experienced Hospitality Manager to join our team! As the Hospitality Manager, you will organize and oversee the daily operations of our facilities.

The Hospitality Manager must possess strong communication skills and remain focused on ensuring both positive customer experiences and positive team/employee experiences. You should be capable of solving problems successfully even when faced with challenging situations.

Responsibilities

Hire qualified personnel according to standards set forth by the company

Organize and coordinate facility operations to maximize efficiency

Manage staff

Ensure supplies, equipment, and inventory are stocked and maintained

Respond to guest concerns and resolve them appropriately

Maintain accurate records

Review and prepare reports for senior management

Ensure compliance with health and quality standards

Qualifications

Proven experience as a Hospitality Manager is preferred

Familiarity with hospitality industry standards

Proficient in English; knowledge of additional languages is a plus

Ability to resolve issues with a customer-focused orientation

An outgoing personality

Excellent communication skills

Strong organizational and time-management skills

Bachelor’s degree in Hospitality Management is preferred

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Hospitality Manager

80509 Colorado Springs, Colorado Torchy's Tacos

Posted 2 days ago

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Job Description

The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer to now operating in dozens of locations across multiple states.
OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos.
OUR WHY: Passion. OUR MOTTO: Devil is in the details.

Here's what we need:

As Torchy's Hospitality Manager, you will be responsible for elevating the guest experience at your restaurant and ensuring the Team Members do the same. This individual is results-oriented and self-motivated, with a passion for developing others. The Hospitality Manager will act as a manager on duty, leading both the Hospitality and Back of House (BOH) teams, ensuring a smooth shift with exceptional service.

What you'll be doing:

  • Leads Front-of-House operations, ensuring guest satisfaction
  • Models best-in-class hospitality and coaches the team to deliver the same
  • Evaluates guest feedback, providing recognition and addressing all guest concerns; develops solutions to improve future service
  • Schedules Hospitality team to meet business needs
  • Evaluates online ordering and to-go metrics and leverages opportunities to enhance pick-up experience
  • Ensures efficient execution of FOH and BOH operations during each shift and leads store opening/closing procedures
  • Assists Managing Partner and Kitchen Manager with overall operation of restaurant
  • Leads and creates initiatives to drive sales/profit and store performance
  • Communicates expectations clearly and has consistent follow-ups with team members
  • Upholds and reinforces quality standards and food safety knowledge to Hospitality/BOH teams
  • Drives compliance with safety, security and sanitation standards
  • Coordinates Local Store Marketing
  • Drives a 'DAMN GOOD' bar experience and develops the bar as a destination
QUE-SO.here's what you'll need:

Minimum Qualifications
  • 2+ years of restaurant management experience, leading FOH and BOH operations
  • High-level understanding of training and development concepts
  • Required state alcohol-server and Manager ServSafe Certification
Preferred Qualifications
  • Ability to lead and foster teamwork
  • Oral and written communication skills
  • Excellent with time management
  • Experience working in a scratch kitchen environment
  • Bilingual a plus
Physical Requirements
  • Must be able to lift, push, pull, or carry heavy objects up to 40 pounds
  • Must be able to stand for several hours and walk for long periods of time
  • Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels
Let's TACO 'bout why it pays to be a Torchy's Team Member
  • Pay range is based on candidate experience
  • $57K-$63K annually
  • Period based Bonus eligibility
  • Access to all benefits including medical, dental, and vision plus 401(k)
  • Paid Time Off (PTO )
  • Never again wait for a paycheck! Torchy's is proud to be a DailyPay partner -- allowing you to access your pay as soon as the next day
  • Damn Good food discount card for you AND your spouse
  • Our attire is casual and we'll throw in some of the swag
  • Incredible growth opportunities . This is more than just a job.it's a Damn Good career!
  • Day 1 access to exclusive discounts to shows, sporting events, hotels and much more
  • Torchy's Family Foundation supports our fellow Team Members in times of need and crisis
  • Bragging rights (Yeah, we're kind of a big deal!)


Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Hospitality Manager

28245 Charlotte, North Carolina Cogir Senior Living

Posted 2 days ago

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Job Description

THE COMPANY

Cogir Senior Living, based in Scottsdale, Arizona, proudly oversees a network of senior living communities spanning 11 states nationwide. As a trusted leader in senior housing, we are dedicated to growth while maintaining our commitment to exceptional care for our residents and a supportive, growth-focused environment for our team members.

At Cogir, our culture is rooted in the core values of human focus, creativity, and excellence, which inspire us to continuously improve and achieve excellence in all we do. Join us in our mission to enrich the lives of our residents while building a meaningful and fulfilling career!

WHAT WE OFFER
  • Competitive wages, training, and growth opportunities.
  • Early access to paycheck.
  • Health, Dental, Vision, and Life Insurance.
  • Paid Vacation, Holidays, and Sick Leave.
  • 401K with company match.
  • Free meals at work.
  • Employee Assistance Program.
  • Generous Employee Referral Program and more.
POSITION SUMMARY

The Hospitality Manager oversees key resident-facing areas, including reception, dining services, and housekeeping. Working with the Executive Director, they manage daily operations, ensuring a welcoming environment for residents and families. Responsibilities include recruiting and training staff, maintaining service quality in reception and dining, and ensuring cleanliness throughout the community. The role also emphasizes fostering positive relationships with residents, families, and staff while ensuring compliance with safety regulations for a secure living and working environment.

KEY RESPONSIBILITIES
  • Serve as the on-site executive, assisting with overall operations and acting as the main contact for staff, residents, prospects, community organizations, government agencies, and the public.
  • Provide leadership for staff and residents, proactively solving problems and addressing issues as they arise.
  • Assist with maintaining departmental policies, procedures, and licenses in compliance with company, federal, state, and local regulations.
  • Supervise, direct, and motivate concierge, housekeeping, and dining staff, ensuring proper training, and maintaining high morale.
  • Oversee dining room services to ensure residents experience the highest level of customer service and resident satisfaction.
  • Assist with various housekeeping and waitstaff duties as needed.
  • Foster an atmosphere of stability that supports the personal dignity of residents.
  • Assist in maintaining buildings, grounds, and property through regular inspections and preventative maintenance programs.
  • Actively participate in on-site sales activities, including tours for prospective residents and special events.
  • Manage front desk operations and answer phones as needed.
  • Be flexible and willing to step into various roles within the community when necessary.
  • Ensure compliance with local health department regulations and Cogir Senior Living standards.
Requirements

CANDIDATE QUALIFICATIONS

Education and certificates:
  • High School Diploma or equivalent is required.
  • An associate or bachelor's degree in hospitality, business, or a related field is preferred.
  • Food Handler Card/Serve Safe (or ability to obtain) with an understanding of kitchen and dining sanitation and food codes.
Experience, Competencies, and Skills:
  • At least 2-3 years of experience in retirement housing, hospitality, or healthcare setting is required, ideally in a leadership role.
  • Proficiency with computer systems, particularly Excel, Word, and Outlook.
  • Excellent interpersonal and communication skills.
  • Team player attitude and proven leadership and skills.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Problem-solving and conflict resolution skills.
  • Friendly, patient, and professional demeanor.
  • Strong attention to detail and commitment to excellent customer service.
  • Availability to work flexible shifts, including evenings, weekends, holidays, and be on call as needed.
  • A valid driver's license.
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Hospitality Manager

48228 Detroit, Michigan LAZ parking

Posted 4 days ago

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Job Description

LAZ Parking is one of the largest and fastest growing parking companies in the country. We often say, "parking is our industry, but people are our passion". Our mission is to "create opportunities for our employees and value for our clients." When it comes to parking, we're the experts!

The LAZ Hospitality silois a unique team within LAZ Parking dedicated to growth through operational and financial excellence. The Hospitality team specializes in Hotel Partnerships across the country and excels at developing relationships through training, human connection, and career development for our employees and partners.

The Spirit of the Position:

The Hospitality Manager supports Regional Management with complete oversight of the financial, operational, safety and service-related success at their hotel.Principal Job Duties:

  • Responsible for the financial, operational, safety, and service success at their hotel(s).
  • Managing, planning, scheduling, training, and directing the activities of Assistant Hospitality Managers, Supervisors, Shift Leads and frontline staff.
  • Ensure that increased revenue, controlled expenses, and customer satisfaction are maximized by maintaining the highest level of safety & service thresholds and initiatives that are aligned with the expectations of our various clients.
  • Additional duties as assigned.

People

  • Attend daily stand up meetings and resume meetings scheduled by client either personally or managed through Assistant Hospitality Managers / Supervisors / Shift Leads.
  • Ensure LAZ internal stand up meetings (Pre-Shifts) are held each shift either personally or managed through Assistant Hospitality Managers / Supervisors / Shift Leads.
  • Identify high potential employees to support the organization's continued growth, both within your region and outside.
  • Responsible for cultivating client relationships and business retention.
  • Implement and complete other projects, programs, and initiatives that may arise from the operation of assigned hotel(s).
  • Understand, implement, and deliver all requirements that are outlined within the contractual agreement between LAZ Parking and our clients.
  • Daily, weekly, monthly, and annual financial and operational reports as required.
  • Preparation of budgets/monthly reviews of profit/loss for their assigned hotel(s).
  • Monitor, review, and analyze the market rate structures.
  • Assist with the management and development of the Hotel team to accomplish annual and periodic goals/initiatives, while embodying and using LAZ Parking's culture as a guideline.
  • Actively participate in the recruiting and onboarding process for prospective employees.
  • Ensure all safety initiatives from the National Safety & Training Manager, Hospitality are rolled out to new and existing employees.
  • Address any and all safety concerns promptly.

Product

  • Drive service results and establish goals by monitoring and responding to results from LAZ Service Shopper Reports and hotel internal service metrics.

Profit

  • Responsible for claims and safety related training, prevention initiatives, and claims processing including claims investigation, client and guest follow-up, and compliant reporting.
  • Responsible for overall financial success including audit compliance and ensuring the operation follows audit protocol.
  • Responsible for payroll processing; ensuring sign off on hours in timely manner; collaborate with the local payroll department to ensure pay data is completed properly; work with Human Resources Business Partner to ensure proper wage and hour compliance.
  • Responsible for ensuring LHIST data is entered daily and accurately.
  • Responsible for financial management of assigned location ensuring adherence to budget and revenue enhancements as it relates to staffing, scheduling and operational expenses.

Education:

  • Bachelor's Degree or equivalent work experience desired.

Experience:

  • 1+ years Management experience.
  • Prior experience in the hospitality industry (Parking, Restaurants, Hotels, etc) is preferred.
  • Valid driver's license required.
  • Previous experience working in fast-paced environment with high customer expectations.
  • Knowledge of Excel, Word, Power Point and General Microsoft Office Applications.

Skills:

  • Ability to seek improvement and create an environment of idea sharing and creative problem solving.
  • Capable of handling employee conflict, following grievance procedures, mediating and conflict resolution.
  • Strong customer service skills and abilities.
  • Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude).
  • Excellent teambuilding and interpersonal skills.
  • Ability to communicate professionally and effectively with all levels of the organization.
  • Ability to interpret policies, procedures, and standard business practices.
  • Demonstrates a sense of urgency and timeliness.

Physical Demands:

  • Willingness to work in the elements - heat, wind, snow, rain, etc.
  • Ability to lift, push and pull at least 50 pounds.
  • Ability to stand, walk and run for extended periods of time.
  • Ability to bend, stoop, squat and lift frequently throughout a shift.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status: Exempt, Non-Tipped

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

LAZ Parking participates in E-Verify.

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Hospitality Manager

29172 West Columbia, South Carolina Motel 6 / Studio 6

Posted 4 days ago

Job Viewed

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Job Description

Benefits:

Competitive salary

Employee discounts

Opportunity for advancement

Benefits/Perks

Competitive wages

Career Growth Opportunities

Fun and Energetic Environment

Job Summary

We are seeking a positive, friendly, and experienced Hospitality Manager to join our team! As the Hospitality Manager, you will organize and oversee the daily operations of our facilities.

The Hospitality Manager must possess strong communication skills and remain focused on ensuring both positive customer experiences and positive team/employee experiences. You should be capable of solving problems successfully even when faced with challenging situations.

Responsibilities

Hire qualified personnel according to standards set forth by the company

Organize and coordinate facility operations to maximize efficiency

Manage staff

Ensure supplies, equipment, and inventory are stocked and maintained

Respond to guest concerns and resolve them appropriately

Maintain accurate records

Review and prepare reports for senior management

Ensure compliance with health and quality standards

Qualifications

Proven experience as a Hospitality Manager is preferred

Familiarity with hospitality industry standards

Proficient in English; knowledge of additional languages is a plus

Ability to resolve issues with a customer-focused orientation

An outgoing personality

Excellent communication skills

Strong organizational and time-management skills

Bachelor’s degree in Hospitality Management is preferred

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Hospitality Manager

98662 Vancouver, Washington Cecilia LLC

Posted 4 days ago

Job Viewed

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Job Description

Benefits:

Dental insurance

Health insurance

Opportunity for advancement

Training & development

Vision insurance

NW Hospitality Group is a locally owned company that runs award winning local restaurants, Amaro's Table, Cecilia and Gustav's. Our concepts all boast scratch kitchens and craft bars and located in Vancouver, Washington. With an established reputation of sincere, impeccable service, consistent quality and a high level of standards, true hospitality is at the forefront of everything we do. We prides ourselves on providing a uniquely elevated dining experience that is warm, inviting, and approachable.

Our company believes that in order for our team to maintain a high caliber of principles and impeccable guest satisfaction, they must be supported by strong leadership. We are looking for managers who are inherently detail oriented, self motivated and driven to create memorable guest experiences. Candidates should have a minimum of 2 years in a leadership role within the hospitality industry.

You will be working with a progressive and committed management team that works together closely. Manager development and coaching is paramount to our success as team leaders, so a willingness to grow and adapt is essential. Our company, NW Hospitality Group is continuing to expand, providing many avenues of healthy growth opportunities.

Benefits:

Competitive compensation and benefits based on experience.

Excellent healthcare, dental and vision benefits that are available after 60 days of employment.

Closed for the following holidays: 4th of July, Thanksgiving, Christmas Eve and Christmas Day.

Work with dedicated professionals with ample avenues for growth

Expectations:

Must be a morning person! Our leaders must set the tone throughout our busy breakfast service.

Salaried managers work 50 hour work weeks. Hourly positions will be close to 40 hours.

Ability to work weekends.

Open availability is preferred.

Management Duties:

Train employees in food preparation, customer service, sanitation, and safety procedures.

Collaborate with General Manager to maintain standards and systems.

Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.

Observe and evaluate employees and work procedures in order to ensure quality standards and service.

Oversee schedules, assign duties, responsibilities, and work activities to employees in accordance with position requirements.

Receive food and beverage deliveries, checking orders to ensure accuracy and quality.

Assist in performing personnel actions such as hiring and firing staff in consultation with other managers as necessary.

Follow through with equipment maintenance schedules and help arrange for repairs.

Handle cash and credit card transactions accurately.

Engage with guests throughout their experience and resolve guest complaints regarding food quality, service or facilities.

Maintain restaurant opening and closing procedures with accuracy.

Work with management to develop departmental objectives, budgets, policies, procedures, and strategies.

Monitor budgets and payroll records and review financial transactions in order to ensure that expenditures are authorized and budgeted.

Monitor compliance with health, OSHA and fire regulations.

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Hospitality Manager

Worthington, Ohio Volunteer Hospitality Llc

Posted 4 days ago

Job Viewed

Tap Again To Close

Job Description

Benefits/Perks

Competitive wages

Career Growth Opportunities

Fun and Energetic Environment

Job Summary

We are seeking a positive, friendly, and experienced Hospitality Manager to join our team! As the Hospitality Manager, you will organize and oversee the daily operations of our facilities.

The Hospitality Manager must possess strong communication skills and remain focused on ensuring both positive customer experiences and positive team/employee experiences. You should be capable of solving problems successfully even when faced with challenging situations.

Responsibilities

Hire qualified personnel according to standards set forth by the company

Organize and coordinate facility operations to maximize efficiency

Manage staff

Ensure supplies, equipment, and inventory are stocked and maintained

Respond to guest concerns and resolve them appropriately

Maintain accurate records

Review and prepare reports for senior management

Ensure compliance with health and quality standards

Qualifications

Proven experience as a Hospitality Manager is preferred

Familiarity with hospitality industry standards

Proficient in English; knowledge of additional languages is a plus

Ability to resolve issues with a customer-focused orientation

An outgoing personality

Excellent communication skills

Strong organizational and time-management skills

Bachelor’s degree in Hospitality Management is preferred

View Now
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About the latest Hospitality manager Jobs in United States !

Hospitality Manager

10261 New York, New York IPG DXTRA

Posted 4 days ago

Job Viewed

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Job Description

THE JOB / Hospitality Manager

EXPERIENCES / Responsible for planning and executing event and experiential marketing programs.

***Our headquarters is in Stamford, CT, but the location of this position can be flexible with a priority given to candidates open to hybrid work (2-3 days week in office) in one of our office locations - - Stamford, CT, New York, NY, Charlotte, NC, Los Angeles, CA, Chicago, IL, or Atlanta, GA.**

We are looking for a dedicated and hardworking person to join our skilled and energetic hospitality team. The programs incorporate unique sport/culinary/entertainment elements coupled with travel destinations all over the world! If collecting frequent flyer miles excites you, this job is for you!

In this outstanding role, your principal responsibilities will include development and creation of pre-event planning documents, daily program operations, presentation materials and you will play a key role in the onsite implementation of hospitality programs. You will be working with a team committed to providing a seamless, high-touch hospitality experience to our brand clients for their most important guests. With the team located across a few Octagon offices, there will be broad exposure to the hospitality industry with a tremendous potential to learn and gain hands-on experience. This position will be exposed to high profile partners and will be expected to collaborate with internal teammates, agency colleagues, preferred vendors, and highly worthy clientele.

This project-based position requires travel and is best suited for a candidate interested in working in a team environment with a diverse group of people from different countries and cultural backgrounds.

THE WORK YOU'LL DO

  • Project manage multiple hospitality programs simultaneously, using superior attention to detail and client management skills
  • Design, develop and present strategic program recommendations and program execution guides
  • Research and implement tactical plans, handling client and vendor relationships
  • Develop guidelines, sell in presentations, and best practices documents to distribute internally and to clients
  • Management of precise financial records including budget creation, client invoicing, budget forecasting, reconciliation, and personal travel expenses
  • Exemplary service onsite for clients and guests at all program events
  • Serve as onsite host during implementation of programs
  • Provide internal and client updates as needed
  • May supervise staff and/or brand ambassadors in the implementation of programs and events
  • Lead all aspects of online guest registration systems and databases
  • Design templates and acquire invitee information from various clients
  • Creation of personalized itineraries for various events (i.e., golf, football, private events, entertainment)
  • Lead weekly status calls and other key meetings with both internal and external constituents
  • Handle all logistics to include, but not limited to, gifting, decor, lodging, transportation, food and beverage, production services, and celebrity appearances.
  • Review and distribute event status meeting notes, execution guides, staff implementation guides
  • Compile event results reporting and wrap-up report development
  • General account management and assistance with client requests
  • Weekend/holiday work as needed

THE BIGGER TEAM YOU'LL JOIN

Recognized as one of the "Best Places to Work in Sports", Octagon is the global sports, entertainment, and experiential marketing arm of the Interpublic Group.

We take pride in being Playmakers - finding insightful, bold ways to create play in our work, our lives, and in the world. We believe in the power of play to create big ideas and unlock potential for our clients and talent.

We can put ourselves in the shoes of fans because we ARE fans - of sports, entertainment, and culture at large. This expertise allows us to continually evolve the fan experience across sports and entertainment alongside some of the biggest brands and talent in the world.

The world needs play more than ever. Are you a Playmaker?

WHO WE'RE LOOKING FOR

  • Have a passion for and expertise in sports, entertainment, gaming, music and/or celebrity & lifestyle culture!
  • 5ish years' experience in related events field; past hospitality experience preferred
  • Extraordinarily well-organized and efficient
  • A great teammate who wants to know what others are working on and wants to help
  • A self-starter with the ability to prioritize multiple projects simultaneously
  • Ability to form effective links with clients; flexible and adaptable in working with various personalities
  • Always one or 10 steps ahead; thinking forward and figuring out answers and solutions before they become questions or challenges
  • A sense of humor and good storytelling; we like to laugh
  • Excellent interpersonal skills, both written and oral
  • Ability to thrive despite any pressure and is outstanding at problem solving; offering creative solutions (though there will always be help, your mantra is: I will figure it out!)
  • A go-getter, you demonstrate initiative and accept new challenges (there'll be plenty of last-minute client requests)
  • Knowledgeable in the Microsoft Office suite; particularly Excel, PowerPoint, Word
  • Experience handling a budget and Excel does not scare you
  • Though not a requirement, a second language is a plus
  • A jetsetter: your bags are packed, and you are thrilled at the idea of travel
  • Can work weekends/holidays as needed.
  • Flexibility and willingness to travel domestically and internationally. and work weekends or holidays as needed. Anticipated travel level: Moderate (20-45%)

L3: The base range for this position is $60,000 - 65,000. Where an employee or prospective employee ispaid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee's/applicant's background pertinent experience, and qualifications

Octagon's comprehensive benefit package includes:

  • Unlimited PTO policy - we understand you need time for play!
  • Competitive medical/dental/vision insurance plans with FSA/HSA and Dependent Care FSA options. Pet Insurance for those who need it too!
  • Generous Family and Parental Leave Policy (12 weeks) with eligibility extended to all parents regardless of gender or primary/secondary caregiver status
  • Access to our parent company (IPG) Savings plan (401K program) with company match as well as an Employee Stock Purchase Plan (ESPP)
  • Pretax Transportation/Commuter Benefits and Parent Travel Program
  • Dedicated Mental Health resources including Headspace membership, Employee Assistance Program (CCA) and more
  • Discount portal for everyday goods and services
  • Employee Resource Groups and inclusive diversity programming and initiatives
  • Personal Development programs

Octagon is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability, protected veteran status, or any other basis prohibited by law.

#LI-JR1

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Hospitality Manager

28245 Charlotte, North Carolina IPG DXTRA

Posted 4 days ago

Job Viewed

Tap Again To Close

Job Description

THE JOB / Hospitality Manager

EXPERIENCES / Responsible for planning and executing event and experiential marketing programs.

***Our headquarters is in Stamford, CT, but the location of this position can be flexible with a priority given to candidates open to hybrid work (2-3 days week in office) in one of our office locations - - Stamford, CT, New York, NY, Charlotte, NC, Los Angeles, CA, Chicago, IL, or Atlanta, GA.**

We are looking for a dedicated and hardworking person to join our skilled and energetic hospitality team. The programs incorporate unique sport/culinary/entertainment elements coupled with travel destinations all over the world! If collecting frequent flyer miles excites you, this job is for you!

In this outstanding role, your principal responsibilities will include development and creation of pre-event planning documents, daily program operations, presentation materials and you will play a key role in the onsite implementation of hospitality programs. You will be working with a team committed to providing a seamless, high-touch hospitality experience to our brand clients for their most important guests. With the team located across a few Octagon offices, there will be broad exposure to the hospitality industry with a tremendous potential to learn and gain hands-on experience. This position will be exposed to high profile partners and will be expected to collaborate with internal teammates, agency colleagues, preferred vendors, and highly worthy clientele.

This project-based position requires travel and is best suited for a candidate interested in working in a team environment with a diverse group of people from different countries and cultural backgrounds.

THE WORK YOU'LL DO

  • Project manage multiple hospitality programs simultaneously, using superior attention to detail and client management skills
  • Design, develop and present strategic program recommendations and program execution guides
  • Research and implement tactical plans, handling client and vendor relationships
  • Develop guidelines, sell in presentations, and best practices documents to distribute internally and to clients
  • Management of precise financial records including budget creation, client invoicing, budget forecasting, reconciliation, and personal travel expenses
  • Exemplary service onsite for clients and guests at all program events
  • Serve as onsite host during implementation of programs
  • Provide internal and client updates as needed
  • May supervise staff and/or brand ambassadors in the implementation of programs and events
  • Lead all aspects of online guest registration systems and databases
  • Design templates and acquire invitee information from various clients
  • Creation of personalized itineraries for various events (i.e., golf, football, private events, entertainment)
  • Lead weekly status calls and other key meetings with both internal and external constituents
  • Handle all logistics to include, but not limited to, gifting, decor, lodging, transportation, food and beverage, production services, and celebrity appearances.
  • Review and distribute event status meeting notes, execution guides, staff implementation guides
  • Compile event results reporting and wrap-up report development
  • General account management and assistance with client requests
  • Weekend/holiday work as needed

THE BIGGER TEAM YOU'LL JOIN

Recognized as one of the "Best Places to Work in Sports", Octagon is the global sports, entertainment, and experiential marketing arm of the Interpublic Group.

We take pride in being Playmakers - finding insightful, bold ways to create play in our work, our lives, and in the world. We believe in the power of play to create big ideas and unlock potential for our clients and talent.

We can put ourselves in the shoes of fans because we ARE fans - of sports, entertainment, and culture at large. This expertise allows us to continually evolve the fan experience across sports and entertainment alongside some of the biggest brands and talent in the world.

The world needs play more than ever. Are you a Playmaker?

WHO WE'RE LOOKING FOR

  • Have a passion for and expertise in sports, entertainment, gaming, music and/or celebrity & lifestyle culture!
  • 5ish years' experience in related events field; past hospitality experience preferred
  • Extraordinarily well-organized and efficient
  • A great teammate who wants to know what others are working on and wants to help
  • A self-starter with the ability to prioritize multiple projects simultaneously
  • Ability to form effective links with clients; flexible and adaptable in working with various personalities
  • Always one or 10 steps ahead; thinking forward and figuring out answers and solutions before they become questions or challenges
  • A sense of humor and good storytelling; we like to laugh
  • Excellent interpersonal skills, both written and oral
  • Ability to thrive despite any pressure and is outstanding at problem solving; offering creative solutions (though there will always be help, your mantra is: I will figure it out!)
  • A go-getter, you demonstrate initiative and accept new challenges (there'll be plenty of last-minute client requests)
  • Knowledgeable in the Microsoft Office suite; particularly Excel, PowerPoint, Word
  • Experience handling a budget and Excel does not scare you
  • Though not a requirement, a second language is a plus
  • A jetsetter: your bags are packed, and you are thrilled at the idea of travel
  • Can work weekends/holidays as needed.
  • Flexibility and willingness to travel domestically and internationally. and work weekends or holidays as needed. Anticipated travel level: Moderate (20-45%)

L3: The base range for this position is $60,000 - 65,000. Where an employee or prospective employee ispaid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee's/applicant's background pertinent experience, and qualifications

Octagon's comprehensive benefit package includes:

  • Unlimited PTO policy - we understand you need time for play!
  • Competitive medical/dental/vision insurance plans with FSA/HSA and Dependent Care FSA options. Pet Insurance for those who need it too!
  • Generous Family and Parental Leave Policy (12 weeks) with eligibility extended to all parents regardless of gender or primary/secondary caregiver status
  • Access to our parent company (IPG) Savings plan (401K program) with company match as well as an Employee Stock Purchase Plan (ESPP)
  • Pretax Transportation/Commuter Benefits and Parent Travel Program
  • Dedicated Mental Health resources including Headspace membership, Employee Assistance Program (CCA) and more
  • Discount portal for everyday goods and services
  • Employee Resource Groups and inclusive diversity programming and initiatives
  • Personal Development programs

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Hospitality Manager

77246 Houston, Texas Star Cinema Grill & Culinary Khancepts

Posted 4 days ago

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Job Description

Benefits:

401(k)

Employee discounts

Health insurance

Opportunity for advancement

Company Overview Culinary Khancepts is a, multi-concept, restaurant group that includes State Fare Kitchen & Bar, Liberty Kitchen Oysterette, The Audrey & Reel Luxury Cinema, River Oaks Theater, & Star Cinema Grill. We feature fresh, made from scratch plates with an elegant presentation. We absolutely love taking care of all of our guests!

Culinary Khancepts believes every guest should be provided with an unforgettable experience through unmatched hospitality, the highest quality food & beverages and a flawless presentation. We strive to create a fun and positive environment that everyone from our guests to our team can thrive in as we continue to push the envelope in both the culinary and beverage scene.

Who we are seeking: A people centric Hospitality Manager that will oversee every aspect of theater and restaurant operations. Communicate and uphold company expectations, vision, and core values. Maintain a professional and safe work environment.

Responsibilities

The following tasks are not intended to be all inclusive or restrictive, other duties may be assigned as necessary:

Assist with overseeing every aspect of theater and restaurant operations

Ensures excellent Guest service that meets or exceed expectations

Ensures that the business is adequately staffed to meet Guest needs.

Manage staffing by interviewing, hiring and training employees

Controlling day-to-day operations- profit and loss, by following cash/control procedures, reviewing financial reports, and taking appropriate actions

Operating the business in accordance with the company policies and applicable laws

Maintain a safe environment for both Guests and crew members

Assist with overseeing guest complaints and resolve issues

Monitor daily activities to ensure quality of food and maintain cleanliness standards

Promoting suggestive selling techniques

Maintain professional behavior while creating a warm, fun, friendly and hospitable atmosphere

Qualifications

High School diploma or GED

Minimum of 1 year of experience in fine dining hospitality and/or casual dining restaurant

Able to multi-task

Ability to stand for long period so time, lift 25 lbs., and bend, climb or work in confined spaces

Customer service focused and solution oriented

Must enjoy and be able to succeed in a fast-paced work environment

Ability to work a flexible schedule based on restaurant needs

Food handler's card may be required according to local and or state regulations

Benefits/Perks

Competitive Pay

Flexible Schedules

Growth Opportunities

Pharmacy & Restaurant Discounts

Available discounts, rewards, and perks on thousands of personal purchases such as entertainment, gym memberships, electronics and travel.

Free movies at Star Cinema Grill

Potential for Medical, Dental & Vision benefits

401K Retirement Savings Program

Employee Referral Program

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